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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,715,065,202,577,400 | positive | 0.7014 | null | null | American | null | marystanforddc | null | 0 | @AmericanAir wow that's helpful. | null | 2015-02-22 20:27:10 -0800 | null | Quito |
569,715,059,385,114,600 | neutral | 0.6708 | null | 0 | American | null | lexdangelo | null | 0 | @AmericanAir at the gate when I get off the plane? | null | 2015-02-22 20:27:09 -0800 | Boston | Eastern Time (US & Canada) |
569,714,918,951,391,200 | neutral | 0.6916 | null | null | American | null | TacoDangerous | null | 0 | @AmericanAir can you take care @Cowboycerrone please. Thanks | null | 2015-02-22 20:26:36 -0800 | Two Guns, Arizona | Central Time (US & Canada) |
569,714,842,405,249,000 | positive | 0.7125 | null | null | American | null | nlrphoto | null | 0 | “@AmericanAir: @nlrphoto Those are very beautiful photos!” Thx! Would marketing dept be interested in buying? | null | 2015-02-22 20:26:17 -0800 | null | null |
569,714,755,109,294,100 | neutral | 0.6727 | null | null | American | null | KellyOlexa | null | 0 | @AmericanAir no worries you're swamped I know just dmd back THANK U | null | 2015-02-22 20:25:57 -0800 | Chicago, IL | Central Time (US & Canada) |
569,714,439,517,138,940 | positive | 1 | null | null | American | null | joeyquart | null | 0 | @AmericanAir we made it so no worries... You guys did good tonight and even put @ESPN_CoachMack on my flight #firstclass | null | 2015-02-22 20:24:41 -0800 | Buda Texas | Central Time (US & Canada) |
569,714,383,971,967,000 | negative | 1 | Customer Service Issue | 1 | American | null | BobTheBruin | null | 0 | @AmericanAir By "answering as fast as they can", you mean hanging up on every call? | null | 2015-02-22 20:24:28 -0800 | null | null |
569,714,230,842,302,460 | negative | 1 | Customer Service Issue | 0.7023 | American | null | clara_ennist | null | 0 | @AmericanAir but at least your automated message gives me info about your merger w/ @USAirways. Another airline I know to avoid. | null | 2015-02-22 20:23:52 -0800 | Arlington, VA | null |
569,714,003,653,431,300 | neutral | 0.6719 | null | 0 | American | null | TinaHovsepian | null | 0 | @AmericanAir done. I hope you can offer something. | null | 2015-02-22 20:22:57 -0800 | North Hollywood | null |
569,713,890,138,964,000 | negative | 1 | Late Flight | 0.6409 | American | null | clara_ennist | null | 0 | @AmericanAir that 2 hr wait became a 4 hr one. And y'all claimed to have sent an email. Yeah, that never happened. #FlyDelta | null | 2015-02-22 20:22:30 -0800 | Arlington, VA | null |
569,713,719,124,602,900 | negative | 1 | Customer Service Issue | 0.6574 | American | null | KarineDelage | null | 1 | @AmericanAir it's been 2 hrs of wait on the phone a) worst customer services b) trying to know where my suitcase Is and way MORE 😤#ANGRY | [43.6950263, -79.3457844] | 2015-02-22 20:21:50 -0800 | Toronto,Montreal,L.A,NY | Quito |
569,713,615,047,168,000 | negative | 1 | Can't Tell | 0.3471 | American | null | jcarney6 | null | 0 | @AmericanAir why don't you take care of @Cowboycerrone flight screw ups | null | 2015-02-22 20:21:25 -0800 | Sarasota, FL | null |
569,713,244,320,837,600 | negative | 1 | Customer Service Issue | 0.7156 | American | null | tryingitout1357 | null | 0 | @AmericanAir wht n 👎 experience w/aa reservations #service Tried to be patient with rep and she just disconnects me aa do u record conv.? | null | 2015-02-22 20:19:56 -0800 | null | Alaska |
569,712,291,857,485,800 | negative | 1 | Cancelled Flight | 0.6407 | American | null | MicMontgomery | null | 0 | @AmericanAir Any info for Cancelled Flightled flight 1046 tomorrow morning out of DFW? Can't get calls through to speak with anyone. | null | 2015-02-22 20:16:09 -0800 | Kansas City, MO | Eastern Time (US & Canada) |
569,711,923,148,689,400 | negative | 1 | Can't Tell | 1 | American | null | bjwellington | null | 0 | @AmericanAir ticks me off. | [21.32879526, -157.91846558] | 2015-02-22 20:14:41 -0800 | Sac City, IA | Central Time (US & Canada) |
569,711,436,781,322,240 | neutral | 0.6799 | null | 0 | American | null | fverver | null | 0 | @AmericanAir my fly is 1579 if do you have some news | null | 2015-02-22 20:12:45 -0800 | Leon. De los aldamas | Central Time (US & Canada) |
569,711,253,490,409,500 | negative | 0.68 | Customer Service Issue | 0.68 | American | null | ThatLittleAnt | null | 2 | “@AmericanAir Thanks for info on super large passengers- the extra seat Mr. Big needed was the one i was sitting in already #customerservice | null | 2015-02-22 20:12:02 -0800 | New Haven, CT | Eastern Time (US & Canada) |
569,710,876,682,367,000 | negative | 1 | Can't Tell | 1 | American | null | ShaneHoover | null | 0 | @AmericanAir today, after 6 yrs., no longer my preferred airline. | null | 2015-02-22 20:10:32 -0800 | Chicago | null |
569,710,446,112,067,600 | negative | 0.6688 | Late Flight | 0.6688 | American | null | georgetietjen | null | 0 | @AmericanAir Thanks. Two hours to go inflight, then hotel. Hang in there with all the DFW travel delays AA team. | null | 2015-02-22 20:08:49 -0800 | null | null |
569,710,119,216,422,900 | negative | 1 | Customer Service Issue | 1 | American | null | C2Next | null | 1 | @AmericanAir - Appreciate your system is busy but when I call, having your automated system hang up on me is not helpful. | null | 2015-02-22 20:07:31 -0800 | St. Louis, Mo | Central Time (US & Canada) |
569,709,973,963,468,800 | negative | 1 | Cancelled Flight | 1 | American | null | LaurenCSands | null | 0 | @AmericanAir next time my flight's Cancelled Flightled, I'd appreciate SOME indication (email, text, carrier pigeon). App didn't even warn at check in | null | 2015-02-22 20:06:57 -0800 | null | Central Time (US & Canada) |
569,709,793,000,210,400 | negative | 0.6748 | Customer Service Issue | 0.3521 | American | null | darcisays | null | 0 | @AmericanAir Nope, I have not been rebooked. | null | 2015-02-22 20:06:14 -0800 | Wherevers not gonna get me hit | null |
569,709,666,625,675,260 | neutral | 0.6642 | null | 0 | American | null | luisperez27 | null | 0 | @AmericanAir online flight notification is down. | null | 2015-02-22 20:05:43 -0800 | Dallas, Texas | null |
569,709,552,721,141,760 | negative | 1 | Flight Booking Problems | 0.3406 | American | null | PDQuigley | null | 0 | @AmericanAir - I am Platinum. I am flying USAir and they have stranded me in CLT. Not answering phones. Did not rebook me. Please help? | null | 2015-02-22 20:05:16 -0800 | Washington, D.C. | null |
569,708,886,518,849,540 | negative | 1 | Customer Service Issue | 1 | American | null | Conor_McCormack | null | 0 | @AmericanAir is AA951 to São Paulo taking off today? Your colleagues won't tell us any thing | null | 2015-02-22 20:02:37 -0800 | null | null |
569,708,573,762,023,400 | neutral | 1 | null | null | American | null | luisperez27 | null | 0 | @AmericanAir flight 1388 tomorrow 5:15 am, status please, thanks | null | 2015-02-22 20:01:23 -0800 | Dallas, Texas | null |
569,708,269,943,418,900 | negative | 1 | Customer Service Issue | 1 | American | null | FrankoBlanco | null | 0 | @AmericanAir you can't change my flights and not have enough operators to handle calls.... #unacceptable #AmericanAirlines | null | 2015-02-22 20:00:10 -0800 | South Florida | null |
569,707,409,985,445,900 | positive | 0.671 | null | 0 | American | null | georgetietjen | null | 0 | @AmericanAir You have a lot on your pLate Flight dealing with Cancelled Flightlations and weather tonite. Those are more important. I know you will respond. | null | 2015-02-22 19:56:45 -0800 | null | null |
569,706,873,525,391,360 | negative | 1 | Late Flight | 0.7059 | American | null | monumentsinking | null | 0 | .@AmericanAir Flight 654 Delayed / Flight 409 You sold my seat / flight 0671 strand me in PHX for three hours. Thanks for the memories 😡😤😖😲😩 | null | 2015-02-22 19:54:37 -0800 | PDX JFK SFO BDL | Pacific Time (US & Canada) |
569,706,809,126,055,940 | negative | 1 | Bad Flight | 0.6852 | American | null | JoeMcMullenJr | null | 0 | @AmericanAir I paid extra $ for my seat & the monitor didn't work from on AA111. How about a refund on the seat? Conf #: MDBEEI, McMullen | null | 2015-02-22 19:54:22 -0800 | MA | Eastern Time (US & Canada) |
569,706,793,531,629,600 | negative | 1 | Flight Attendant Complaints | 1 | American | null | alxmdavis | null | 0 | @AmericanAir how nice it would be if you had helpful flight attendants instead of the rude nasty ones you employ. #WhyAreYouYelling | null | 2015-02-22 19:54:18 -0800 | Montgomery Al | null |
569,706,754,025,660,400 | negative | 1 | Customer Service Issue | 0.3539 | American | null | squishtine | null | 0 | @AmericanAir Yes. However, the seats they assign us that day are never together. I just want to sit with my husband! Why is that impossible? | null | 2015-02-22 19:54:09 -0800 | null | null |
569,706,627,667,853,300 | neutral | 1 | null | null | American | null | farfalla818 | null | 0 | @AmericanAir any luck? | null | 2015-02-22 19:53:39 -0800 | Plano, Texas | null |
569,705,524,138,090,500 | neutral | 0.6735 | null | 0 | American | null | fromtheleftseat | null | 0 | @AmericanAir Group Cancelled Flights close to a thousand #flights Monday http://t.co/v1RADYKEP2 | null | 2015-02-22 19:49:16 -0800 | Phoenix AZ | Arizona |
569,705,276,481,282,050 | negative | 0.6405 | Customer Service Issue | 0.3306 | American | null | watlouismykilla | null | 0 | @AmericanAir it's been almost 3 days and it's still frozen. Thanks doll 😘😑 | null | 2015-02-22 19:48:17 -0800 | Instagram: @rad_mika | Eastern Time (US & Canada) |
569,704,597,922,557,950 | negative | 1 | longlines | 0.6531 | American | null | zinnian0 | null | 0 | @americanair line of 100+ people to rebook at MIA now. Virtual hold on rebook line just hangs up during call back. http://t.co/Upaz1eF3Dl | [25.7977857, -80.2809721] | 2015-02-22 19:45:35 -0800 | null | Atlantic Time (Canada) |
569,704,388,106,719,200 | negative | 1 | Cancelled Flight | 1 | American | null | pdubs411 | null | 0 | @AmericanAir found out my flight tomorrow was Cancelled Flightled & got in the queue for a callback 3.5 hours ago…still nothing. Can I get rebooked?? | null | 2015-02-22 19:44:45 -0800 | null | Atlantic Time (Canada) |
569,704,220,472,913,900 | neutral | 1 | null | null | American | null | luisperez27 | null | 0 | @AmericanAir looking for status of flight 1388 schedule for 5:15 am tomorrow morning, thank you | null | 2015-02-22 19:44:05 -0800 | Dallas, Texas | null |
569,704,219,315,318,800 | negative | 1 | Customer Service Issue | 1 | American | null | cbratch67 | null | 1 | @AmericanAir Thanks for your canned response that makes it look like you care about your customers. I'm sure all Twitter users fall for it.. | null | 2015-02-22 19:44:05 -0800 | null | null |
569,704,164,743,376,900 | negative | 0.6945 | Customer Service Issue | 0.6945 | American | null | joerago | null | 0 | @AmericanAir Yes, but should be able to get a push notification via the app if I’m logged in and on a trip. Email/text is so 2010 😥. | null | 2015-02-22 19:43:52 -0800 | Chicago, IL | Central Time (US & Canada) |
569,703,866,997,952,500 | negative | 0.6556 | Can't Tell | 0.6556 | American | null | TGDBandit | null | 0 | @AmericanAir @Cowboycerrone ratchet airway!. ...... | null | 2015-02-22 19:42:41 -0800 | null | null |
569,703,802,783,146,000 | negative | 0.6488 | Customer Service Issue | 0.6488 | American | null | jwat1107 | null | 0 | @AmericanAir How do I check? Reservation for Joe Watson and Kelsey Jennings. We were on hold for 2 hours. Waiting for call back now. ETA? | null | 2015-02-22 19:42:25 -0800 | tejas | Central Time (US & Canada) |
569,703,641,096,933,400 | negative | 1 | Customer Service Issue | 1 | American | null | JesseSheriff | null | 0 | @AmericanAir is the new @SpiritAirlines, and both are worse than taking the @GreyhoundBus #americanairlines #nocustomerservice #fail | null | 2015-02-22 19:41:47 -0800 | West Palm Beach | Eastern Time (US & Canada) |
569,703,616,426,045,440 | negative | 0.6169 | Cancelled Flight | 0.6169 | American | null | taraaleung | null | 0 | @AmericanAir My flight tomorrow from SLC to DFW AA304 Cancelled Flighted. Can you help me get there? | null | 2015-02-22 19:41:41 -0800 | Salt Lake City, USA | null |
569,703,417,628,770,300 | negative | 1 | Lost Luggage | 1 | American | null | GMFujarski | null | 0 | @AmericanAir what are the odds my bag was picked up by someone not me while in another country? Because it says it hasn't been located yet. | null | 2015-02-22 19:40:53 -0800 | null | null |
569,703,263,467,126,800 | negative | 1 | Can't Tell | 0.6322 | American | null | Matt_Fiorello | null | 0 | @AmericanAir better do the right thing and take care of @Cowboycerrone or els you're losing business!!!! | null | 2015-02-22 19:40:17 -0800 | null | Quito |
569,702,549,491,752,960 | negative | 1 | Cancelled Flight | 0.6955 | American | null | rmaurer68 | null | 0 | @AmericanAir have been waiting for a call back for over two hours jan to die tomorrow at 6am Cancelled Flightled what are my options? | null | 2015-02-22 19:37:27 -0800 | null | null |
569,701,848,476,745,700 | neutral | 0.7023 | null | null | American | null | quadbaconHD | null | 0 | @AmericanAir I already landed! But, if you still care it was 1891. Thanks for the help though!, do you k ow what caused the failure? | [30.2772503, -81.38732586] | 2015-02-22 19:34:39 -0800 | Jacksonville Beach, Florida | Central Time (US & Canada) |
569,701,794,567,163,900 | negative | 1 | longlines | 1 | American | null | ChrisAgius13 | null | 0 | @AmericanAir one staff on desk. Now been queuing for over an hr. | [32.89840957, -97.04456259] | 2015-02-22 19:34:27 -0800 | Melbourne, Australia | null |
569,701,646,445,326,340 | neutral | 1 | null | null | American | null | farfalla818 | null | 0 | @AmericanAir anything you can do? | null | 2015-02-22 19:33:51 -0800 | Plano, Texas | null |
569,701,550,039,429,100 | negative | 1 | Customer Service Issue | 1 | American | null | TheJoshAbides | null | 0 | @AmericanAir and even worse, by the time you responded to my tweets I took two flights over five hours. And that was the quickest response! | null | 2015-02-22 19:33:28 -0800 | New York City | Eastern Time (US & Canada) |
569,701,210,120,450,050 | negative | 1 | Customer Service Issue | 0.7168 | American | null | TheJoshAbides | null | 0 | @AmericanAir on top of that my online record was unavailable as well and then couldn't get anyone on the phone. | null | 2015-02-22 19:32:07 -0800 | New York City | Eastern Time (US & Canada) |
569,701,189,199,089,660 | negative | 1 | Customer Service Issue | 1 | American | null | JesseSheriff | null | 0 | @AmericanAir My ex-boyfriend picks up my calls more than you do! #Cancelled Flightedflight #nocustomerservice #americanairlines #FAIL | null | 2015-02-22 19:32:02 -0800 | West Palm Beach | Eastern Time (US & Canada) |
569,701,122,899,775,500 | negative | 0.6533 | Bad Flight | 0.6533 | American | null | fuzzygoats | null | 0 | @AmericanAir Hey AA, a suggestion: Note on your seat maps what seats have electronics box blocking legroom. AA215 http://t.co/hcNN0wXQQr | null | 2015-02-22 19:31:46 -0800 | Tucson | Arizona |
569,700,953,164,615,700 | negative | 1 | Can't Tell | 0.3861 | American | null | cjdjpdx | null | 0 | @AmericanAir why are you still selling tickets when you haven't rebooked people to arrive at their destinations on time? | null | 2015-02-22 19:31:06 -0800 | Portland, Orygun | America/Los_Angeles |
569,700,922,248,581,100 | positive | 0.6687 | null | 0 | American | null | danielaud | null | 0 | @AmericanAir Didn't really need anything. Saw your mentions are often negative. Keep up the good work. #gratitude 🇺🇸✈️ | null | 2015-02-22 19:30:59 -0800 | Indianapolis | Eastern Time (US & Canada) |
569,700,785,824,669,700 | positive | 0.7007 | null | null | American | null | jwein7 | null | 0 | @AmericanAir #AmericanView Sweet Home Chicago http://t.co/J6icLV8DTs | null | 2015-02-22 19:30:26 -0800 | Windy City | Central Time (US & Canada) |
569,700,696,624,246,800 | positive | 1 | null | null | American | null | JessieDax | null | 0 | @AmericanAir LTALJX, from DCA to OMA this morning. All of the staff that helped me fix my problem were so helpful. #goodthingscome #thanks | null | 2015-02-22 19:30:05 -0800 | null | Eastern Time (US & Canada) |
569,700,635,152,494,600 | negative | 1 | Customer Service Issue | 0.351 | American | null | cjdjpdx | null | 0 | @AmericanAir @ti2469 oh shiz i'm only 40 minutes into my wait after the first 3 hour barrier ...unbelievable | null | 2015-02-22 19:29:50 -0800 | Portland, Orygun | America/Los_Angeles |
569,700,397,884,928,000 | negative | 1 | Can't Tell | 1 | American | null | ra1der7581 | null | 0 | @AmericanAir wow @AmericanAir still screw n stuff up | null | 2015-02-22 19:28:54 -0800 | Albuquerque,New Mexico | America/Boise |
569,700,252,321,755,140 | negative | 1 | Customer Service Issue | 1 | American | null | Jakews82 | null | 0 | @AmericanAir I just checked the app and it said my flight had been moved back a day? No explanations why. No answer on the 800 number. | null | 2015-02-22 19:28:19 -0800 | Omaha | null |
569,700,244,050,440,200 | negative | 1 | Customer Service Issue | 0.3663 | American | null | Africanbeauteee | null | 0 | @AmericanAir employees are racist!!!!! | null | 2015-02-22 19:28:17 -0800 | null | Quito |
569,700,071,484,338,200 | negative | 1 | Customer Service Issue | 1 | American | null | MikeThomas_Says | null | 0 | @AmericanAir this is pathetic customer service. Why have bag tags, barcodes and computers if your response is, "not yet located"? | null | 2015-02-22 19:27:36 -0800 | DC | null |
569,699,607,707,398,140 | negative | 1 | Cancelled Flight | 1 | American | null | YeahSaidThat | null | 0 | @AmericanAir i hope it takes you 6 hours to get home when it should take 20. my flight was Cancelled Flightled because they "couldn't staff the plane" | null | 2015-02-22 19:25:45 -0800 | null | null |
569,699,455,919,726,600 | negative | 1 | Customer Service Issue | 1 | American | null | JanssenMA | null | 0 | @AmericanAir @SouljaCoy what is AA going to do to fix their utterly embarrassing customer service? You won't even answer the dang phone! | null | 2015-02-22 19:25:09 -0800 | null | null |
569,699,437,901,000,700 | negative | 0.6579 | Customer Service Issue | 0.3421 | American | null | dgoot | null | 0 | @AmericanAir not yet. I'm next in the terminal a customer service area. | null | 2015-02-22 19:25:05 -0800 | Boston, MA | Mountain Time (US & Canada) |
569,699,154,965,827,600 | negative | 0.6765 | Flight Booking Problems | 0.6765 | American | null | kathyjazztx | null | 0 | @AmericanAir and it gets better...other passengers rebooked direct on other airlines. #whereisthelove
#whybeAAFF? | null | 2015-02-22 19:23:57 -0800 | null | null |
569,699,091,367,665,660 | negative | 1 | Cancelled Flight | 0.6858 | American | null | RachelMader2 | null | 0 | @AmericanAir I need to speak to a REAL PERSON. My flight was Cancelled Flightled with no explanation, and I've been on hold for more than 3 hours. | null | 2015-02-22 19:23:42 -0800 | null | null |
569,698,963,428,925,440 | negative | 1 | Can't Tell | 1 | American | null | davon_a | null | 0 | @AmericanAir you have let me down. Seriously. #unhappycustomer | null | 2015-02-22 19:23:12 -0800 | New York City | Santiago |
569,698,856,037,789,700 | negative | 1 | Bad Flight | 0.3488 | American | null | JanssenMA | null | 0 | @AmericanAir @DuaneNClark ever think about being prepared and bringing in more people? Does anyone have any business sense at AA? | null | 2015-02-22 19:22:46 -0800 | null | null |
569,698,811,708,370,940 | negative | 1 | Customer Service Issue | 1 | American | null | cjelinjr | null | 0 | @AmericanAir why do I have to wait for 2 hours to talk to someone when you changed my flight? | null | 2015-02-22 19:22:35 -0800 | null | Central Time (US & Canada) |
569,698,519,742,861,300 | negative | 1 | Flight Attendant Complaints | 0.6719 | American | null | jkhoey | null | 0 | @AmericanAir due to gate agents I missed my connecting flight to Mexico City...not a happy customer AA- let's correct this | null | 2015-02-22 19:21:26 -0800 | New York, NY | Eastern Time (US & Canada) |
569,698,461,911,683,100 | neutral | 1 | null | null | American | null | JulianaSheldon | null | 0 | @AmericanAir she doesn't have Twitter. | null | 2015-02-22 19:21:12 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
569,698,217,614,544,900 | negative | 1 | longlines | 0.3521 | American | null | morboywnder | null | 0 | @AmericanAir at some point u need to tell passengers what is going on. At Jfk waiting to get on flight it is a mess. | null | 2015-02-22 19:20:14 -0800 | null | null |
569,698,145,703,043,100 | negative | 1 | Flight Attendant Complaints | 1 | American | null | ChaimOsina | null | 0 | @AmericanAir its not that, it's the rude agent who wouldn't listen to anything I would say and it clearly fit into the sizer | null | 2015-02-22 19:19:57 -0800 | Chicago, IL | Central Time (US & Canada) |
569,697,809,017,864,200 | negative | 1 | Late Flight | 0.6636 | American | null | ChrisAgius13 | null | 0 | @AmericanAir seriously, I do not want to wait 24 hours for a flight when I have to prepare for a family funeral. | [32.89873575, -97.04452633] | 2015-02-22 19:18:36 -0800 | Melbourne, Australia | null |
569,697,735,177,170,940 | negative | 1 | Flight Attendant Complaints | 0.692 | American | null | wadekoehler | null | 0 | @AmericanAir your gate agents at DFW gate B16 are pathetic tonight. Terrible communication, stories changing and apathetic | null | 2015-02-22 19:18:19 -0800 | Bloomington, IL | Central Time (US & Canada) |
569,697,701,098,602,500 | negative | 1 | Lost Luggage | 1 | American | null | JamieCarlsbad | null | 0 | @AmericanAir I was worried when my bag went SAN to DCA 24 hours before me. But our reunion was an organized breeze! http://t.co/uOARyQ98PU | null | 2015-02-22 19:18:11 -0800 | Carlsbad, So Cal from Hawaii | Pacific Time (US & Canada) |
569,697,188,508,348,400 | neutral | 0.6784 | null | 0 | American | null | JonKohler | null | 0 | @AmericanAir yea no worries. I'm just going home to Denver. Not your fault, weather sucks bad. | null | 2015-02-22 19:16:08 -0800 | Denver, CO | Eastern Time (US & Canada) |
569,696,864,091,697,150 | negative | 1 | Flight Booking Problems | 1 | American | null | clado225 | null | 0 | @AmericanAir I've been tryin to use my voucher to book a flight the last 2days. Lines are busy. Plse help me?The flight may go up. | null | 2015-02-22 19:14:51 -0800 | null | null |
569,696,824,061,235,200 | positive | 0.6945 | null | null | American | null | TimMoore | null | 0 | @AmericanAir Yes, thanks for checking. Very cramped, but got on & made it safely. Flying back tomorrow at 1pm. http://t.co/CSddCCMvbD | null | 2015-02-22 19:14:41 -0800 | New York | Hong Kong | Eastern Time (US & Canada) |
569,696,793,652,371,460 | negative | 1 | Can't Tell | 1 | American | null | Africanbeauteee | null | 0 | @AmericanAir is the worst airline to ever travel with!!!! The worst!! They're equivalent to DIRT!!!!!! | null | 2015-02-22 19:14:34 -0800 | null | Quito |
569,696,449,111,461,900 | positive | 1 | null | null | American | null | SmokeAdMirrors | null | 0 | @AmericanAir great flight experience again... SFO-JFK... Dare I say it? A consistent high quality on a legacy airline? Keep it up guys! | null | 2015-02-22 19:13:12 -0800 | New York City | Atlantic Time (Canada) |
569,696,080,121,569,300 | negative | 1 | Flight Attendant Complaints | 0.3765 | American | null | joedizzle | null | 0 | @AmericanAir pretty bad at #DFW no updates two flights behind doors open breeze no America airlines workers http://t.co/6MBK79mdnW | null | 2015-02-22 19:11:44 -0800 | Windermere (seattle) | null |
569,696,039,914,971,140 | positive | 1 | null | null | American | null | joymfreeman | null | 0 | @AmericanAir Great - thank you. | [30.33730037, -97.74637026] | 2015-02-22 19:11:35 -0800 | Austin, Texas | Central Time (US & Canada) |
569,695,998,894,673,900 | negative | 1 | Cancelled Flight | 0.3726 | American | null | tomrquicksell | null | 0 | @AmericanAir yes and the auto rebook confirmed an outbound that departs after the return flight. # fire the software programmers | null | 2015-02-22 19:11:25 -0800 | Tampa, Fl | Eastern Time (US & Canada) |
569,695,794,598,531,100 | negative | 1 | Customer Service Issue | 1 | American | null | droqen | null | 0 | @AmericanAir I'm getting calls from 1-800-433-7300 but the calls seem to drop instantly. Is there any alternate avenue for resched. support? | null | 2015-02-22 19:10:36 -0800 | null | Eastern Time (US & Canada) |
569,695,357,858,238,460 | negative | 1 | Cancelled Flight | 0.3615 | American | null | c_cgottlieb | null | 0 | @AmericanAir Supposed to arrive at my destination tonight. American rebooks me for Wednesday? Where am I staying until then? | null | 2015-02-22 19:08:52 -0800 | Washington, DC | Atlantic Time (Canada) |
569,695,286,907,551,740 | negative | 1 | Can't Tell | 0.6637 | American | null | RationalCrusadr | null | 0 | @AmericanAir @USAirways how can you have no food on a 4 hour flight 528 from Columbus to Phoenix? Starving and Pissed off. Can't eat Go Go! | null | 2015-02-22 19:08:35 -0800 | Chicago, Mumbai | null |
569,695,048,889,028,600 | negative | 1 | Flight Booking Problems | 0.7078 | American | null | hovy5019 | null | 0 | @AmericanAir jal and cathay pacific so no, I can't do it online. | null | 2015-02-22 19:07:38 -0800 | null | null |
569,694,591,290,646,500 | neutral | 1 | null | null | American | null | jdcardinal | null | 0 | @AmericanAir what is the status of flight 1675 tomorrow | null | 2015-02-22 19:05:49 -0800 | null | null |
569,694,483,769,659,400 | negative | 1 | Customer Service Issue | 0.671 | American | null | RBraceySherman | null | 0 | @AmericanAir 4828 but I just missed it because no one is at the gate to marshall us in so now I have to rent a car & drive 5 hrs. So thanks. | null | 2015-02-22 19:05:23 -0800 | Ithaca til May 2015 | Pacific Time (US & Canada) |
569,693,838,329,180,160 | negative | 1 | Flight Attendant Complaints | 1 | American | null | cloop87 | null | 0 | @AmericanAir The pilot told us they would release bags as well as offer hotel vouchers. Neither happened. | null | 2015-02-22 19:02:50 -0800 | New York, NY | Eastern Time (US & Canada) |
569,693,808,914,522,100 | negative | 1 | Lost Luggage | 0.6916 | American | null | cloop87 | null | 0 | @AmericanAir my understanding is they were able and did for many other flights but chose not to for this one. | null | 2015-02-22 19:02:43 -0800 | New York, NY | Eastern Time (US & Canada) |
569,693,767,831,146,500 | negative | 1 | Late Flight | 1 | American | null | claireh___ | null | 0 | @AmericanAir Hey so I'm very disappointed with my time traveling with you! I've had the worst experience and both times the flight delayed! | null | 2015-02-22 19:02:33 -0800 | null | Eastern Time (US & Canada) |
569,693,713,087,082,500 | negative | 0.6666 | Can't Tell | 0.3355 | American | null | jkhoey | null | 0 | @AmericanAir 37 minutes?????? | null | 2015-02-22 19:02:20 -0800 | New York, NY | Eastern Time (US & Canada) |
569,693,664,433,156,100 | negative | 1 | Flight Booking Problems | 1 | American | null | gregnbev | null | 0 | @AmericanAir having trouble getting rebooked | null | 2015-02-22 19:02:08 -0800 | midlothian, tx | null |
569,693,592,597,323,800 | negative | 0.6649 | Lost Luggage | 0.6649 | American | null | KerithBurke | null | 0 | @AmericanAir I understand. I'm feeling cranky. I called AA's bag tracker number and heard "your bag has not been located." 😩 | null | 2015-02-22 19:01:51 -0800 | SNY in NYC. | Eastern Time (US & Canada) |
569,693,551,589,756,900 | negative | 0.7007 | Late Flight | 0.7007 | American | null | gregarnette | null | 0 | @AmericanAir AA45 ... JFK to LAS. | null | 2015-02-22 19:01:41 -0800 | Boston | Eastern Time (US & Canada) |
569,693,300,120,113,150 | negative | 1 | Customer Service Issue | 1 | American | null | planedoc71 | null | 0 | @AmericanAir I'm willing to hold for an agent. you aren't being helpful you keep hanging up on me #americanairsucks #hiremorepoeple | null | 2015-02-22 19:00:41 -0800 | null | null |
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