age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
28
M
4ZTP4LA
Village
Platinum Membership
10-08-2016
Yes
CID13766
Credit/Debit Card Offers
?
Wi-Fi
23:03:32
17
557.27
4,492.99
17
708.65
Yes
No
No
Not Applicable
Poor Product Quality
0
63
F
D7AXYBT
Town
Gold Membership
18-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
3:30:50
17
373.24
27,028.85
27
318.724857
Yes
No
Yes
Unsolved
Poor Customer Service
0
61
F
UJVVWG3
Town
No Membership
07-10-2015
Yes
CID4618
Credit/Debit Card Offers
Desktop
Fiber_Optic
21:26:34
9
2,350.276357
21,019.12
26
-67.906205
Yes
Yes
Yes
Solved
Poor Customer Service
1
27
F
XOOOPDJ
City
Gold Membership
16-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
6:13:47
16
30.67
44,025.44
10
723.63
Yes
No
Yes
Solved
Poor Customer Service
0
64
M
X8FSBBO
Town
Silver Membership
10-11-2015
No
xxxxxxxx
Without Offers
?
Wi-Fi
22:38:07
2
36.62
48,469.16
23
728.76
Yes
No
No
Not Applicable
Poor Product Quality
0
36
F
GUJGWXE
Town
Gold Membership
13-12-2017
?
CID46658
Gift Vouchers/Coupons
?
Mobile_Data
12:45:46
14
34.5
37,963.1
22
746.76
No
Yes
Yes
Solved in Follow-up
Too many ads
0
28
M
YNFSKTJ
City
Premium Membership
31-08-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
15:02:17
9
187.42
19,440.42
19
742.87
No
Yes
No
Not Applicable
Too many ads
0
20
F
QL6XW8R
Town
Basic Membership
10-01-2015
Yes
CID21916
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:39:00
26
-1,037.74791
4,658.45
18
680.55
Yes
No
No
Not Applicable
Poor Website
1
52
M
OJ5KGMA
Town
No Membership
29-10-2016
Yes
CID55899
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:26:34
9
1,002.317593
15,336.43
15
1,004.103103
Yes
No
Yes
Solved
Poor Customer Service
1
42
M
FGQH888
Village
No Membership
17-11-2017
Yes
CID48898
Credit/Debit Card Offers
Desktop
Mobile_Data
14:51:09
13
78.3
47,247.73
25
619.9
No
Yes
Yes
Solved in Follow-up
Poor Website
1
64
M
N1MKA2O
null
Basic Membership
03-10-2017
Yes
CID48690
Gift Vouchers/Coupons
?
Mobile_Data
11:47:03
15
915.464351
16,275.31
27
634.61
No
Yes
Yes
Solved
Too many ads
1
14
F
JZSYRHI
Town
No Membership
14-11-2017
Yes
CID14148
Without Offers
Smartphone
Wi-Fi
2:38:07
16
195.88
38,553.38
17
711.18
Yes
No
No
Not Applicable
Poor Website
1
57
M
BZEW4SR
Town
Silver Membership
08-01-2017
Yes
CID51880
Without Offers
?
Mobile_Data
16:57:06
5
75.39
32,993.62
Error
null
No
Yes
No
Not Applicable
Too many ads
0
33
F
PU8TVUE
Town
No Membership
04-09-2016
Yes
CID35443
Gift Vouchers/Coupons
Desktop
Fiber_Optic
8:38:55
19
82.4
17,008.42
9
502.77
Yes
No
Yes
Solved
Poor Product Quality
1
29
F
MRBWLKA
Town
No Membership
05-03-2017
?
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:25:28
15
235.99
3,181.25
6
608.82
No
Yes
No
Not Applicable
No reason specified
1
29
F
PW23AK3
City
No Membership
13-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
21:26:28
25
340.83
6,960.3
12
703.62
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
57
M
XUTYUND
City
Basic Membership
12-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
21:57:49
10
213.65
5,966.98
26
681.35
Yes
No
Yes
Unsolved
Poor Product Quality
1
37
M
4HVC1LS
City
Basic Membership
03-01-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
22:09:17
4
119.76
15,121.62
29
667.09
Yes
No
No
Not Applicable
Poor Product Quality
1
35
M
EOQDTTT
Town
Premium Membership
08-05-2017
Yes
CID58653
Credit/Debit Card Offers
Desktop
Wi-Fi
4:16:33
20
57.99
25,724.94
9
725.37
No
Yes
Yes
Solved
No reason specified
0
12
F
H2JN11Z
City
Premium Membership
12-11-2016
Yes
CID51457
Credit/Debit Card Offers
Both
Mobile_Data
1:49:25
3
880.86
25,752.02
9
713.81
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
10
F
YCOLQSM
City
No Membership
11-05-2016
Yes
CID47522
Without Offers
Smartphone
Fiber_Optic
6:12:27
24
101.87
39,830.37
9
697.87
No
Yes
Yes
Unsolved
Poor Product Quality
1
64
F
VXKD3B4
Town
Silver Membership
02-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
17:11:29
10
130.19
13,620.98
6
764.01
Yes
No
Yes
Unsolved
Quality Customer Care
0
39
M
6E1FD6P
Town
Silver Membership
08-03-2017
Yes
CID22732
Gift Vouchers/Coupons
Desktop
Fiber_Optic
23:24:35
-999
32.15
16,520.02
Error
763.39
No
Yes
No
Not Applicable
Too many ads
0
44
F
NNR893A
Village
Premium Membership
06-12-2016
Yes
CID49985
Gift Vouchers/Coupons
Smartphone
Wi-Fi
5:26:51
23
46.63
92,934.3
9
717
No
Yes
No
Not Applicable
User Friendly Website
0
64
F
LLJ49ZT
City
Gold Membership
01-04-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
20:02:13
22
168.76
22,163.6
5
731.54
No
Yes
Yes
Solved
Products always in Stock
0
42
F
0CML1NB
City
Premium Membership
03-06-2015
Yes
CID40058
Credit/Debit Card Offers
Smartphone
Wi-Fi
19:41:08
-999
36.2
34,656.91
Error
704.68
No
Yes
Yes
Solved
Poor Website
0
44
F
VPS74OR
Town
Basic Membership
13-10-2016
Yes
CID51357
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:25:10
9
586.32
24,995.36
21
589.87
Yes
No
No
Not Applicable
No reason specified
1
13
F
LIXD3C4
null
Gold Membership
07-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
17:54:32
6
238.08
13,983.01
26
619.89
Yes
No
Yes
No Information Available
No reason specified
1
14
M
00A6MV1
City
Gold Membership
29-03-2015
Yes
CID46751
Gift Vouchers/Coupons
Desktop
Wi-Fi
2:44:28
13
121.21
19,673.83
16
783.41
No
Yes
No
Not Applicable
Products always in Stock
0
60
M
YM6PAOE
City
Gold Membership
05-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
11:04:11
4
-561.529718
18,492.46
20
738.38
Yes
Yes
Yes
Solved in Follow-up
Poor Website
0
25
M
CVUE3ME
City
Silver Membership
10-02-2016
Yes
CID22811
Credit/Debit Card Offers
?
Mobile_Data
4:33:46
20
97.32
33,942.28
24
null
No
Yes
No
Not Applicable
Poor Customer Service
1
28
F
AZALETR
City
Basic Membership
16-10-2017
Yes
CID39338
Credit/Debit Card Offers
?
Fiber_Optic
17:35:26
16
881.31
5,366.02
19
819.240563
Yes
No
Yes
Solved
Poor Customer Service
1
48
F
X8AI3W9
null
Gold Membership
03-08-2017
Yes
CID20727
Gift Vouchers/Coupons
Smartphone
Mobile_Data
19:29:36
6
198.94
35,120.92
Error
463.073638
No
Yes
No
Not Applicable
Poor Product Quality
0
55
F
ZCIGWCM
City
No Membership
23-10-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
7:21:01
6
219.87
31,370.94
14
532.35
No
Yes
No
Not Applicable
Poor Product Quality
1
19
F
US5N9W1
Village
No Membership
31-10-2017
Yes
CID23778
Gift Vouchers/Coupons
?
Fiber_Optic
18:44:40
2
40.28
13,946
22
632.7
No
Yes
No
Not Applicable
Poor Customer Service
1
61
F
GQODKJF
null
Premium Membership
21-03-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
13:34:01
13
351.85
35,739.99
18
771
No
Yes
No
Not Applicable
Poor Website
0
10
F
ZX4WR0A
City
No Membership
03-11-2017
Yes
CID48773
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
22:50:52
15
867.32
2,430.62
20
592.19
Yes
Yes
No
Not Applicable
Poor Product Quality
0
32
F
LK0GWWN
Village
No Membership
01-10-2016
?
xxxxxxxx
null
Smartphone
Wi-Fi
8:51:07
23
648.09
10,006.44
10
507.96
Yes
Yes
Yes
Solved in Follow-up
No reason specified
1
36
M
QAEP3JC
Village
Premium Membership
15-05-2016
Yes
CID60112
Gift Vouchers/Coupons
Smartphone
Wi-Fi
10:00:21
9
131.62
14,766.81
5
773.87
Yes
No
Yes
Unsolved
No reason specified
0
49
M
GGDMS5N
Village
Platinum Membership
11-08-2015
Yes
CID12809
Credit/Debit Card Offers
Smartphone
Wi-Fi
8:27:13
12
693.29
2,496.55
8
772.39
Yes
No
No
Not Applicable
User Friendly Website
0
46
M
EBMEISU
null
No Membership
24-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
4:03:06
17
137.43
41,403.06
12
9.837591
Yes
No
Yes
Unsolved
Too many ads
1
24
M
NMCNJ9E
Town
Platinum Membership
22-04-2015
?
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
14:59:50
15
1,210.396404
15,420.65
11
732.56
Yes
No
No
Not Applicable
Quality Customer Care
0
11
M
3INF03T
Town
No Membership
07-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
3:00:50
12
30.03
20,990.57
7
618.2
Yes
No
No
Not Applicable
Poor Product Quality
1
61
F
9FV0JFG
City
Basic Membership
21-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
19:31:50
25
313.19
6,212.63
25
694.08
Yes
No
No
Not Applicable
Poor Product Quality
1
41
F
R23ID6O
null
Gold Membership
10-10-2017
Yes
CID35319
Without Offers
Smartphone
Mobile_Data
21:18:26
12
417.21
34,482.72
7
381.715707
No
Yes
Yes
Unsolved
Products always in Stock
0
15
F
7F47GDV
City
No Membership
04-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
6:52:38
21
163.36
16,900.97
6
699.84
No
Yes
No
Not Applicable
Too many ads
1
37
F
9D1MDWC
Town
Silver Membership
27-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
3:12:33
6
211.29
10,563.63
29
710.54
Yes
No
No
Not Applicable
Poor Product Quality
1
38
F
5FPJY4G
null
Basic Membership
21-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
10:33:26
10
396.16
14,658.36
15
698.96
Yes
No
Yes
Unsolved
Too many ads
1
23
F
HY1UMQU
City
Basic Membership
06-04-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
2:31:33
14
232.93
13,540.47
17
632.42
Yes
Yes
No
Not Applicable
Poor Website
1
56
F
2Q8BQZS
Town
Gold Membership
16-08-2015
?
CID7566
Credit/Debit Card Offers
?
Mobile_Data
18:01:04
4
1,236.620386
2,627.46
-23.63770227
818.48
Yes
Yes
No
Not Applicable
Products always in Stock
0
20
M
KICQBVC
Town
No Membership
24-12-2017
No
xxxxxxxx
Without Offers
?
Mobile_Data
21:40:13
17
33.54
20,343.42
Error
1,158.869024
Yes
No
Yes
No Information Available
No reason specified
1
24
F
CQEO27M
City
No Membership
26-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
14:34:48
15
185.18
28,589.41
24
526.13
No
Yes
No
Not Applicable
No reason specified
1
49
M
2V4QA2W
Town
Platinum Membership
29-04-2017
?
CID40063
Credit/Debit Card Offers
Desktop
Mobile_Data
11:29:21
25
385.73
11,193.22
7
786.11
No
Yes
Yes
No Information Available
Reasonable Price
0
30
F
ZTKQL6T
City
Basic Membership
18-07-2015
?
CID60578
Without Offers
?
Mobile_Data
6:18:29
20
195.29
27,111.28
21
null
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
57
M
ORA695E
Town
Silver Membership
09-03-2017
Yes
CID48489
Without Offers
Smartphone
Mobile_Data
1:23:36
7
1,992.734109
39,593.59
18
628.32
Yes
No
No
Not Applicable
No reason specified
1
23
M
1MJ6MAZ
Village
Premium Membership
23-12-2016
Yes
CID11966
Credit/Debit Card Offers
Desktop
Mobile_Data
15:49:18
-999
60.64
13,140.11
10
796.56
Yes
No
No
Not Applicable
Quality Customer Care
0
43
M
CXNI88Z
Town
Platinum Membership
15-01-2017
Yes
CID37951
Credit/Debit Card Offers
Both
Mobile_Data
4:23:26
4
1,058.03
12,565.41
14
759.73
Yes
No
Yes
Solved in Follow-up
User Friendly Website
0
64
M
DGTS08P
null
No Membership
04-03-2016
?
CID11739
Credit/Debit Card Offers
Both
Mobile_Data
18:09:16
10
551.77
28,830.08
19
664.25
Yes
No
Yes
No Information Available
No reason specified
1
64
M
9PQV3YW
Town
Basic Membership
24-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
19:24:17
14
82.06
16,916.63
20
621.67
No
Yes
No
Not Applicable
No reason specified
1
18
F
TY35D7D
Village
Basic Membership
20-12-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
17:14:25
17
84.25
10,498.22
25
null
No
Yes
Yes
Solved
Poor Product Quality
1
57
M
KM9W6E6
Town
No Membership
25-10-2017
Yes
CID12530
Credit/Debit Card Offers
?
Mobile_Data
11:47:15
11
161.55
32,817.28
28
715.14
No
Yes
No
Not Applicable
No reason specified
1
45
F
TVG43FU
Town
Basic Membership
29-06-2017
?
CID2942
Without Offers
Desktop
Fiber_Optic
8:10:11
15
351.49
39,092.88
20
677.64
Yes
No
No
Not Applicable
Poor Product Quality
1
30
M
SPRCVCS
null
Silver Membership
14-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
4:19:27
16
166.24
22,636.62
13
771.09
Yes
No
No
Not Applicable
Poor Product Quality
0
32
M
8G2I4WV
Village
No Membership
01-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
17:07:12
11
191.35
23,758.53
29
630.11
No
Yes
No
Not Applicable
No reason specified
1
46
F
MH79EXF
City
Silver Membership
25-08-2015
Yes
CID50934
Gift Vouchers/Coupons
Smartphone
Wi-Fi
17:38:53
-999
581.9
38,789.55
22
null
Yes
Yes
No
Not Applicable
Poor Product Quality
0
64
F
WOOL9DG
Town
Basic Membership
15-08-2015
Yes
CID50303
Gift Vouchers/Coupons
Smartphone
Mobile_Data
11:52:10
13
129.47
18,285.54
8
605.17
No
Yes
Yes
Solved
Poor Product Quality
1
41
M
Q4Z9FP2
Town
Gold Membership
23-03-2017
No
xxxxxxxx
null
Smartphone
Wi-Fi
2:44:15
10
115.25
39,985.4
18
1,209.908954
Yes
No
Yes
Solved
No reason specified
0
58
F
N0M68K9
City
Premium Membership
17-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
19:53:47
16
34.33
21,905.59
7
720.55
No
Yes
No
Not Applicable
Poor Customer Service
0
16
M
MGXA430
City
Basic Membership
23-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
17:20:28
22
128.26
7,320.31
26
515.97
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
20
M
MDHD921
City
No Membership
27-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
0:14:12
12
293.63
12,281.36
14
650.98
No
Yes
No
Not Applicable
Poor Customer Service
1
26
M
DIUHUIN
City
Premium Membership
30-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
0:51:49
22
59.81
22,514.38
29
787.06
Yes
No
No
Not Applicable
No reason specified
0
11
M
MX3Q579
Town
Premium Membership
23-01-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
17:41:54
10
171.23
10,476.46
9
null
No
Yes
Yes
Unsolved
Poor Website
0
45
M
1KUK410
null
Premium Membership
03-02-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
10:03:53
14
34.83
35,204.54
11
789.09
Yes
No
Yes
Solved
No reason specified
0
58
F
PZYAXNW
Town
Gold Membership
13-01-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
7:30:36
18
33.9
11,897.33
12
null
Yes
No
No
Not Applicable
Poor Customer Service
0
46
F
ZYO5I4D
Town
Silver Membership
16-06-2017
Yes
CID6450
Credit/Debit Card Offers
Smartphone
Fiber_Optic
22:06:25
11
34.01
31,756.11
14
727.49
Yes
No
No
Not Applicable
Too many ads
0
57
F
PIGJQOO
City
Silver Membership
06-09-2015
Yes
CID41690
Gift Vouchers/Coupons
Smartphone
Mobile_Data
3:56:08
11
513.47
9,535.66
8
718.22
No
Yes
No
Not Applicable
Poor Customer Service
1
16
F
FTRV9YP
City
No Membership
09-12-2015
Yes
CID2646
Credit/Debit Card Offers
Smartphone
Mobile_Data
1:53:47
17
42.5
20,115.85
6
549.65
Yes
No
No
Not Applicable
Poor Website
1
54
F
NWRWGH8
City
No Membership
09-11-2015
Yes
CID22669
Without Offers
Desktop
Mobile_Data
13:02:04
12
782.1
20,550.77
6
631.93
No
Yes
Yes
Unsolved
No reason specified
1
42
F
TV3IG3S
Town
No Membership
27-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
1:30:41
15
105.02
47,681.37
25
359.704628
No
Yes
Yes
Solved
Poor Website
1
47
F
3TJWNOK
Town
Gold Membership
07-12-2016
Yes
CID34023
Gift Vouchers/Coupons
Desktop
Fiber_Optic
19:23:08
11
169.58
47,508.18
2.276130431
698.78
Yes
No
No
Not Applicable
Poor Website
1
29
F
SDN6DLV
Village
Platinum Membership
05-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
22:21:53
18
38.9
14,890.12
27
782.81
No
Yes
Yes
Solved
Poor Product Quality
0
18
F
GEIN1T1
City
Premium Membership
21-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
3:45:03
3
168.53
12,316.11
11
743.52
No
Yes
No
Not Applicable
Quality Customer Care
0
57
F
MQ9O5QF
City
Gold Membership
23-11-2017
Yes
CID16549
Credit/Debit Card Offers
Smartphone
Mobile_Data
13:24:18
-999
123.26
26,810.77
8
740
No
Yes
Yes
No Information Available
Poor Customer Service
0
48
F
UV4IJHQ
Town
Silver Membership
28-05-2016
?
CID41766
Credit/Debit Card Offers
Smartphone
Mobile_Data
8:01:06
13
34.32
9,823.63
29
714.93
No
Yes
No
Not Applicable
Poor Product Quality
0
52
M
8JMQ8WY
Town
Silver Membership
10-12-2016
?
CID35691
Without Offers
Desktop
Mobile_Data
14:29:58
5
294.03
46,301.51
13
277.598451
Yes
Yes
No
Not Applicable
No reason specified
1
26
M
CRTHY0B
City
Premium Membership
21-02-2017
Yes
CID25835
Gift Vouchers/Coupons
Smartphone
Mobile_Data
2:43:16
6
623.49
19,040.78
13
733.41
Yes
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
24
F
42O5XDK
Town
No Membership
18-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
12:17:32
11
83.2
1,573.01
Error
586.5
Yes
No
Yes
Solved
Too many ads
1
16
M
QD3HX2Q
null
Basic Membership
18-05-2017
?
CID18857
Credit/Debit Card Offers
Desktop
Fiber_Optic
21:06:39
8
645.04
22,573.47
16
553.13
No
Yes
No
Not Applicable
No reason specified
1
32
F
9VPD0EG
Town
No Membership
19-09-2017
Yes
CID50646
Gift Vouchers/Coupons
Both
Fiber_Optic
13:55:31
8
534.6
38,188.9
Error
676.46
No
Yes
Yes
Solved in Follow-up
No reason specified
1
24
F
FMD3DQ1
Town
No Membership
16-03-2015
Yes
CID19451
Credit/Debit Card Offers
Smartphone
Wi-Fi
20:48:05
4
90.42
18,713.35
23
267.005635
Yes
No
Yes
Solved in Follow-up
Too many ads
1
55
M
SVTIZCB
Village
Platinum Membership
15-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
16:11:32
17
326.86
4,383.26
Error
771.74
No
Yes
No
Not Applicable
Poor Customer Service
0
42
F
LQFV5QF
null
Platinum Membership
18-12-2017
Yes
CID2547
Gift Vouchers/Coupons
Desktop
Wi-Fi
20:55:56
-999
2,341.451934
37,364.66
24
370.734292
Yes
No
No
Not Applicable
Too many ads
0
52
M
TQGJOE4
City
Gold Membership
22-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
17:26:52
5
995.88826
31,191.23
15
773.54
Yes
No
No
Not Applicable
Products always in Stock
0
23
F
8P9OZHP
Village
Silver Membership
04-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
12:03:36
16
30.76
46,961.49
Error
682.84
Yes
No
Yes
Solved
Poor Customer Service
1
20
F
2U5379G
Town
Premium Membership
26-02-2016
Yes
CID21189
Without Offers
Smartphone
Fiber_Optic
17:17:25
18
329.13
40,309.83
11
null
No
Yes
Yes
Solved
Poor Website
0
11
F
D7SIWLU
Town
Gold Membership
09-09-2015
Yes
CID16692
Credit/Debit Card Offers
?
Mobile_Data
16:30:29
14
284.17
39,611.85
15
701.88
Yes
No
Yes
Solved
Too many ads
1
55
M
QNKKY1B
Town
Premium Membership
20-05-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
13:24:31
10
373.89
31,703.81
15
781.02
Yes
Yes
Yes
Unsolved
Products always in Stock
0
25
M
CEMX2L5
Town
Silver Membership
13-09-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
18:51:16
12
1,196.996422
24,062.78
Error
1,034.39313
Yes
No
No
Not Applicable
Too many ads
0
49
M
15DJLV7
City
No Membership
24-11-2017
Yes
CID14507
Credit/Debit Card Offers
Desktop
Fiber_Optic
20:12:24
15
73.93
37,436.76
13
323.534318
No
Yes
No
Not Applicable
Poor Product Quality
1
32
M
CIHZCCP
City
Silver Membership
27-12-2016
Yes
CID43808
Gift Vouchers/Coupons
Desktop
Mobile_Data
18:17:58
8
93.15
42,653.66
Error
664.36
No
Yes
Yes
No Information Available
Poor Product Quality
1