age
int64 10
64
| gender
stringclasses 3
values | security_no
stringlengths 7
8
| region_category
stringclasses 3
values | membership_category
stringclasses 6
values | joining_date
stringlengths 10
10
| joined_through_referral
stringclasses 3
values | referral_id
stringlengths 4
11
| preferred_offer_types
stringclasses 3
values | medium_of_operation
stringclasses 4
values | internet_option
stringclasses 3
values | last_visit_time
stringlengths 7
8
| days_since_last_login
int64 -999
26
| avg_time_spent
float64 -2,814.11
3.24k
| avg_transaction_value
float64 800
99.9k
| avg_frequency_login_days
stringlengths 1
12
| points_in_wallet
float64 -760.66
2.07k
⌀ | used_special_discount
stringclasses 2
values | offer_application_preference
stringclasses 2
values | past_complaint
stringclasses 2
values | complaint_status
stringclasses 5
values | feedback
stringclasses 9
values | churn_risk_score
int64 0
1
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
29 |
F
|
TC50UD2
|
City
|
Gold Membership
|
14-04-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
2:49:32
| 9 | 499.47 | 40,582.4 |
18
| 624.1 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Website
| 1 |
63 |
M
|
FFA1M0D
| null |
Platinum Membership
|
30-11-2017
|
?
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
7:56:40
| 6 | 133.8 | 48,615.34 |
10
| null |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Product Quality
| 0 |
50 |
M
|
ULM3GVF
|
Village
|
Silver Membership
|
09-08-2017
|
?
|
CID36511
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
14:41:09
| 19 | 72.61 | 14,345.69 |
20
| 751.57 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Customer Service
| 0 |
21 |
M
|
APXY2CT
|
Village
|
Platinum Membership
|
23-11-2015
|
Yes
|
CID31316
|
Gift Vouchers/Coupons
|
?
|
Fiber_Optic
|
4:38:25
| 20 | 165.64 | 23,942.07 |
17
| 773.76 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Customer Service
| 0 |
49 |
F
|
C3UXHOK
| null |
Basic Membership
|
21-06-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Mobile_Data
|
17:21:55
| 12 | 87.26 | 35,024.91 |
24
| 610.96 |
No
|
Yes
|
Yes
|
Solved
|
Too many ads
| 1 |
12 |
M
|
NNOUOF5
|
Town
|
Platinum Membership
|
19-02-2017
|
?
|
CID27160
|
Without Offers
|
Both
|
Wi-Fi
|
17:04:36
| 14 | -244.791668 | 6,451.41 |
14
| 803.68 |
Yes
|
Yes
|
Yes
|
Unsolved
|
User Friendly Website
| 0 |
54 |
F
|
0F28KWP
|
City
|
Silver Membership
|
15-02-2016
|
Yes
|
CID59824
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
17:38:41
| 7 | 62.65 | 8,992.2 |
11
| 676.5 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
42 |
F
|
E3JAVA1
|
Town
|
Silver Membership
|
20-09-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Both
|
Mobile_Data
|
23:04:48
| 13 | 330.25 | 29,208.4 |
7
| 686.71 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
59 |
M
|
ZAM8B3E
|
City
|
No Membership
|
30-12-2016
|
Yes
|
CID26398
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
11:09:18
| 16 | 73.47 | 13,023.39 |
12
| 986.096577 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
56 |
M
|
XG6S57P
|
Town
|
Basic Membership
|
27-12-2016
|
Yes
|
CID3337
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
23:09:17
| 18 | 163.04 | 4,424.42 |
16
| 696.38 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Website
| 1 |
43 |
M
|
H2Q0FJO
|
Town
|
Basic Membership
|
14-09-2015
|
?
|
CID32689
|
Without Offers
|
?
|
Wi-Fi
|
2:39:24
| 22 | 401.84 | 48,358.72 |
5
| 1,062.539672 |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
57 |
M
|
9SAEWJX
|
Village
|
Silver Membership
|
07-04-2015
|
Yes
|
CID62496
|
Gift Vouchers/Coupons
|
Both
|
Wi-Fi
|
10:46:52
| 20 | -209.184575 | 86,358.56 |
18
| 779.08 |
Yes
|
No
|
No
|
Not Applicable
|
User Friendly Website
| 0 |
19 |
M
|
DTQICBG
|
Town
|
No Membership
|
24-11-2017
|
?
|
CID24480
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
13:39:59
| 8 | 196.15 | 21,864.04 |
Error
| null |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Product Quality
| 1 |
59 |
M
|
XX8HQ57
|
Town
|
Silver Membership
|
07-03-2016
|
Yes
|
CID44258
|
Without Offers
|
Desktop
|
Mobile_Data
|
19:53:53
| 22 | 47.73 | 12,636.78 |
19
| 975.365715 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Customer Service
| 1 |
52 |
F
|
8KKE1GN
| null |
Gold Membership
|
26-01-2016
|
Yes
|
CID50905
|
Gift Vouchers/Coupons
|
Both
|
Wi-Fi
|
6:42:27
| 10 | 437.65 | 7,499.02 |
25
| 651.39 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
37 |
F
|
GHF5Q8X
|
City
|
Gold Membership
|
20-01-2017
|
Yes
|
CID56817
|
Without Offers
|
Smartphone
|
Wi-Fi
|
15:43:33
| 9 | 1,325.189113 | 5,936.77 |
25
| 713.07 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
60 |
M
|
ELL14PG
|
Town
|
Premium Membership
|
19-09-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
5:21:19
| 11 | 375.61 | 38,862.27 |
11
| 775.75 |
Yes
|
Yes
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
37 |
M
|
FHSL86X
|
City
|
Basic Membership
|
06-01-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
18:48:55
| -999 | -590.147538 | 6,455.14 |
18
| 530.29 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 1 |
48 |
F
|
Q99XK6W
|
City
|
Basic Membership
|
06-03-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Both
|
Fiber_Optic
|
9:31:22
| 12 | 477.56 | 13,930.29 |
27
| 597.83 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
42 |
F
|
WFAT2LE
|
Town
|
Platinum Membership
|
08-02-2017
|
Yes
|
CID15994
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
23:36:29
| 11 | 271.3 | 47,809.19 |
Error
| 770.98 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Products always in Stock
| 0 |
64 |
M
|
KW8VL8O
|
Town
|
Platinum Membership
|
12-12-2016
|
Yes
|
CID42738
|
Credit/Debit Card Offers
|
Both
|
Fiber_Optic
|
8:09:13
| 11 | 264.67 | 5,258.58 |
15
| null |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 0 |
60 |
M
|
D5K405I
|
Village
|
Gold Membership
|
22-09-2016
|
Yes
|
CID48178
|
Without Offers
|
Both
|
Fiber_Optic
|
10:23:46
| 3 | 919.49 | 13,976.02 |
15
| 708.41 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
36 |
M
|
NABZ9AW
|
City
|
No Membership
|
15-10-2016
|
Yes
|
CID8925
|
Without Offers
|
Desktop
|
Fiber_Optic
|
22:23:48
| -999 | 59.17 | 19,843.24 |
19
| 238.826537 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
46 |
M
|
SK77RV0
|
City
|
Basic Membership
|
10-08-2016
|
?
|
CID50559
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
20:11:34
| 10 | 216.1 | 29,042.35 |
11
| 666.3 |
Yes
|
No
|
Yes
|
Solved
|
No reason specified
| 1 |
20 |
F
|
6R1W2QE
|
Town
|
No Membership
|
26-03-2016
|
?
|
CID52039
|
Gift Vouchers/Coupons
|
?
|
Mobile_Data
|
9:19:36
| 5 | 110.86 | 37,598.38 |
28
| 1,077.37645 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
33 |
M
|
21UG392
|
Town
|
No Membership
|
20-02-2017
|
?
|
CID4334
|
Without Offers
|
Both
|
Fiber_Optic
|
2:41:50
| 15 | 979.67 | 42,928.59 |
Error
| 505.13 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
23 |
F
|
P6PULOC
|
City
|
Gold Membership
|
16-11-2015
|
Yes
|
CID44313
|
Gift Vouchers/Coupons
|
Both
|
Mobile_Data
|
7:44:28
| 13 | 494.42 | 25,692.01 |
3
| 1,273.531827 |
No
|
Yes
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
15 |
F
|
17SM75K
| null |
Basic Membership
|
09-04-2016
|
Yes
|
CID58576
|
Without Offers
|
Smartphone
|
Wi-Fi
|
12:26:30
| 13 | 66.72 | 15,726.52 |
19
| 691.05 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
58 |
M
|
VZPI9WJ
|
Town
|
Platinum Membership
|
13-10-2016
|
Yes
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
2:06:19
| 15 | 322.77 | 17,671.39 |
22
| 762.18 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 0 |
16 |
M
|
FPHVAJD
| null |
Platinum Membership
|
18-06-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Mobile_Data
|
17:14:25
| 4 | 179.6 | 28,298.76 |
25
| 700.69 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 0 |
52 |
F
|
DQGGKT0
|
City
|
Silver Membership
|
24-07-2016
|
Yes
|
CID6568
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
5:14:46
| 24 | 473.11 | 44,902.16 |
14
| 709.63 |
Yes
|
Yes
|
Yes
|
No Information Available
|
Too many ads
| 1 |
45 |
M
|
V26C050
|
City
|
Gold Membership
|
10-02-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
1:34:02
| 6 | 33.7 | 47,711.78 |
21
| 709.83 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
25 |
M
|
FNL0ZTT
| null |
No Membership
|
04-05-2016
|
Yes
|
CID8164
|
Without Offers
|
Desktop
|
Wi-Fi
|
2:38:56
| 16 | 32.96 | 19,647.58 |
16
| 1,041.241631 |
Yes
|
No
|
Yes
|
No Information Available
|
Too many ads
| 1 |
52 |
M
|
UQFQ9QW
|
Town
|
Silver Membership
|
07-06-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Mobile_Data
|
6:23:49
| 12 | 62.12 | 45,847.32 |
-18.90536167
| 603.68 |
No
|
Yes
|
Yes
|
Solved
|
Poor Product Quality
| 1 |
21 |
M
|
SRD81TI
|
City
|
Premium Membership
|
03-08-2016
|
Yes
|
CID54069
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
8:52:33
| 20 | 561.55 | 27,789.56 |
14
| 765.46 |
Yes
|
Yes
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
21 |
M
|
7GMJOMU
|
Town
|
Gold Membership
|
08-05-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
23:23:31
| 24 | 166.89 | 35,299.94 |
27
| 759.66 |
No
|
Yes
|
Yes
|
Solved
|
Poor Customer Service
| 0 |
42 |
M
|
ZM15ID2
|
Town
|
Basic Membership
|
21-11-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
?
|
Mobile_Data
|
7:25:36
| 10 | 269.89 | 18,136.47 |
18
| 717.27 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 0 |
63 |
F
|
76F57SG
|
City
|
Platinum Membership
|
21-12-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
19:47:33
| 9 | 105.2 | 36,231.33 |
Error
| 833.43 |
Yes
|
No
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
10 |
M
|
ERMHLWV
|
City
|
Silver Membership
|
10-02-2017
|
Yes
|
CID41275
|
Credit/Debit Card Offers
|
Both
|
Wi-Fi
|
13:02:14
| 4 | 222.8 | 32,812.9 |
25
| null |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Customer Service
| 0 |
52 |
M
|
WF7XYA7
|
Town
|
No Membership
|
05-03-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Mobile_Data
|
19:29:05
| 13 | 1,083.395499 | 24,647.18 |
11
| 707.09 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
56 |
F
|
UL6EOS7
|
Town
|
Platinum Membership
|
22-03-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
19:55:56
| 7 | 318.51 | 90,903.9 |
2
| 773.34 |
No
|
Yes
|
Yes
|
Solved
|
Products always in Stock
| 0 |
57 |
M
|
TMPJF32
|
Village
|
No Membership
|
08-01-2015
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Wi-Fi
|
19:15:03
| 14 | 86.64 | 12,507.88 |
Error
| 663.86 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Customer Service
| 1 |
48 |
F
|
0SWV7NS
|
Town
|
Silver Membership
|
24-08-2017
|
Yes
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
14:12:00
| 3 | 105.06 | 19,261.92 |
9
| 707.74 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 1 |
18 |
M
|
WQ1PLLT
|
Town
|
Basic Membership
|
23-04-2017
|
Yes
|
CID5365
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
8:55:05
| 18 | 44.8 | 2,213.63 |
18
| 610.79 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Customer Service
| 1 |
11 |
M
|
BHT97G7
| null |
No Membership
|
08-05-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
4:16:16
| 10 | 34.96 | 7,425.67 |
23
| 643.54 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
27 |
M
|
468IM75
| null |
Basic Membership
|
16-09-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
1:25:48
| 14 | 403.87 | 14,412.58 |
8
| 517.8 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
47 |
F
|
L8AHNAS
|
Town
|
Platinum Membership
|
20-02-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Mobile_Data
|
2:56:48
| 25 | 30.46 | 42,043.19 |
11
| 770.28 |
No
|
Yes
|
Yes
|
No Information Available
|
Too many ads
| 0 |
40 |
F
|
ZALL4LZ
|
Village
|
Premium Membership
|
12-06-2015
|
Yes
|
CID15587
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
9:20:42
| -999 | 195.09 | 16,877.76 |
17
| 783.85 |
No
|
Yes
|
No
|
Not Applicable
|
User Friendly Website
| 0 |
19 |
F
|
QG0YE7T
|
City
|
Basic Membership
|
17-02-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Wi-Fi
|
14:10:05
| 19 | 140.77 | 1,736.06 |
19
| 508.11 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Website
| 1 |
10 |
F
|
GSNFGUL
|
Town
|
No Membership
|
28-01-2015
|
Yes
|
CID55597
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
12:17:41
| 18 | 46.63 | 6,773.56 |
Error
| 574.41 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
24 |
F
|
FGH86IK
|
City
|
Basic Membership
|
08-03-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Mobile_Data
|
7:05:32
| 9 | 224.13 | 48,162.9 |
6
| 662.35 |
Yes
|
No
|
Yes
|
Solved
|
Poor Website
| 1 |
55 |
M
|
3SDKNPQ
|
City
|
Silver Membership
|
21-03-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
1:10:46
| 13 | 61.57 | 46,368.17 |
Error
| 1,055.224434 |
Yes
|
No
|
Yes
|
Solved
|
Too many ads
| 0 |
53 |
F
|
HWBR4ON
|
City
|
Silver Membership
|
19-05-2017
|
?
|
CID28872
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
10:12:22
| 12 | 390.97 | 39,172.36 |
10
| 754.74 |
No
|
Yes
|
Yes
|
Solved
|
Too many ads
| 0 |
56 |
M
|
WWGZX6R
|
City
|
Basic Membership
|
18-10-2016
|
Yes
|
CID36017
| null |
Desktop
|
Fiber_Optic
|
15:54:36
| 12 | 177.36 | 45,779.19 |
23
| 659.98 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
32 |
F
|
948QZBK
|
Town
|
Silver Membership
|
23-01-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
20:26:20
| 14 | 253.5 | 44,363.9 |
12
| 724.7 |
Yes
|
No
|
Yes
|
Solved
|
No reason specified
| 0 |
26 |
M
|
1SK8SK8
|
City
|
No Membership
|
14-12-2016
|
Yes
|
CID30367
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
0:18:04
| 2 | 1,245.87 | 10,200.07 |
26
| null |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Customer Service
| 1 |
34 |
F
|
YR9W07Z
|
Town
|
No Membership
|
23-06-2015
|
Yes
|
CID9231
|
Gift Vouchers/Coupons
|
?
|
Mobile_Data
|
2:35:59
| 2 | 32.27 | 19,518.01 |
15
| 603.55 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Website
| 1 |
40 |
M
|
HXJ6NFU
| null |
No Membership
|
21-11-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
16:33:27
| 5 | 145.52 | 42,596.76 |
12
| 505.6 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Website
| 1 |
34 |
F
|
K33OV48
|
City
|
Platinum Membership
|
12-10-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
15:19:40
| 9 | 62.39 | 10,720.79 |
15
| 751.07 |
Yes
|
No
|
Yes
|
No Information Available
|
Quality Customer Care
| 0 |
57 |
M
|
YOY2AEI
|
City
|
Gold Membership
|
25-12-2017
|
Yes
|
CID57045
|
Without Offers
|
Smartphone
|
Wi-Fi
|
2:38:45
| -999 | 161.19 | 4,815.09 |
12
| 607.66 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
15 |
M
|
PH9KK9X
|
Town
|
Gold Membership
|
19-12-2015
|
Yes
|
CID37664
|
Credit/Debit Card Offers
|
Both
|
Mobile_Data
|
18:59:25
| 20 | 521.84 | 62,376.96 |
16
| 766.08 |
Yes
|
Yes
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
14 |
F
|
7L7CMHK
|
City
|
No Membership
|
28-12-2016
|
Yes
|
CID42572
|
Without Offers
|
?
|
Fiber_Optic
|
0:27:19
| 6 | 57.49 | 34,800.68 |
Error
| null |
No
|
Yes
|
Yes
|
Unsolved
|
Too many ads
| 1 |
53 |
F
|
OJJW71I
|
Town
|
Gold Membership
|
06-11-2017
|
Yes
|
CID29938
|
Without Offers
|
Smartphone
|
Mobile_Data
|
23:09:36
| 6 | 141.09 | 13,615.67 |
12
| 762.94 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 0 |
57 |
F
|
TYSYPMU
|
Village
|
Premium Membership
|
28-06-2015
|
Yes
|
CID9643
|
Without Offers
|
Both
|
Mobile_Data
|
14:45:06
| 23 | 626.95 | 9,235.44 |
11
| null |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
No reason specified
| 0 |
22 |
F
|
WIDUZGO
|
City
|
Basic Membership
|
15-07-2017
|
Yes
|
CID59207
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
17:52:03
| 18 | 293.07 | 33,019.4 |
13
| 675.72 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 1 |
39 |
F
|
4GO7CBA
|
City
|
Premium Membership
|
30-05-2016
|
Yes
|
CID40719
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
20:23:20
| 23 | -876.746702 | 43,027.83 |
-11.88382757
| null |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Website
| 0 |
43 |
F
|
E0C469Z
|
Town
|
Platinum Membership
|
11-01-2016
|
?
|
CID2056
|
Without Offers
|
Smartphone
|
Mobile_Data
|
23:24:31
| 17 | 31.7 | 46,899.02 |
Error
| 789.35 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Website
| 0 |
39 |
M
|
7QZEKX7
|
City
|
Platinum Membership
|
19-02-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
17:22:46
| 17 | 34.97 | 24,806.88 |
12
| 199.661451 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Product Quality
| 0 |
25 |
F
|
6HZRMSE
| null |
Gold Membership
|
20-12-2016
|
?
|
CID40598
|
Without Offers
|
Desktop
|
Wi-Fi
|
14:44:56
| 22 | 113.09 | 71,101.09 |
10
| 796.27 |
No
|
Yes
|
No
|
Not Applicable
|
Quality Customer Care
| 0 |
63 |
M
|
PLRLQR1
|
Town
|
Gold Membership
|
30-12-2016
|
Yes
|
CID30298
|
Gift Vouchers/Coupons
|
?
|
Fiber_Optic
|
19:48:06
| 14 | 168.85 | 11,305.57 |
18
| null |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
14 |
F
|
X399HJ0
|
City
|
Gold Membership
|
30-04-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
1:59:53
| 16 | 223.96 | 48,721.72 |
28
| 645.61 |
Yes
|
Yes
|
Yes
|
Solved
|
Poor Website
| 1 |
17 |
F
|
WG0A4U3
|
Town
|
Platinum Membership
|
19-10-2017
|
Yes
|
CID46606
|
Without Offers
|
Desktop
|
Wi-Fi
|
15:40:40
| 10 | 250.77 | 23,477.53 |
7
| 784.57 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
48 |
F
|
FOQ7DGA
| null |
Silver Membership
|
08-12-2017
|
Yes
|
CID46114
|
Gift Vouchers/Coupons
|
Both
|
Fiber_Optic
|
18:24:08
| 10 | 293.16 | 46,712.32 |
19
| 736.88 |
No
|
Yes
|
Yes
|
Unsolved
|
No reason specified
| 0 |
59 |
M
|
X7T8S51
|
City
|
Premium Membership
|
08-10-2015
|
?
|
CID32330
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
9:53:24
| 10 | 39.18 | 86,596.84 |
10
| 1,027.577055 |
No
|
Yes
|
Yes
|
Unsolved
|
Quality Customer Care
| 0 |
10 |
F
|
Z054IOZ
|
Town
|
No Membership
|
10-05-2017
|
Yes
|
CID13478
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
6:54:07
| 15 | 83.58 | 8,241.55 |
17
| 645.22 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Customer Service
| 1 |
14 |
F
|
0W0Z0BL
|
Town
|
Silver Membership
|
18-06-2015
|
?
|
CID25881
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
12:52:26
| 21 | 33.71 | 28,422.49 |
25
| 760.58 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
55 |
M
|
UFOZREI
|
Town
|
Gold Membership
|
21-01-2017
|
?
|
CID32393
|
Credit/Debit Card Offers
|
?
|
Wi-Fi
|
0:45:08
| 18 | 66.35 | 40,357.99 |
19
| 1,006.179263 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
18 |
F
|
90T4HF0
|
Town
|
Silver Membership
|
04-02-2015
|
Yes
|
CID23754
|
Without Offers
|
Smartphone
|
Wi-Fi
|
13:26:30
| 16 | 178.94 | 26,852.76 |
5
| 1,139.338835 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 0 |
13 |
F
|
GPJPU2X
|
City
|
Basic Membership
|
17-01-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
8:28:16
| 11 | 91.16 | 8,658.2 |
21
| 515.09 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
19 |
M
|
ODPZJWL
|
City
|
Silver Membership
|
23-01-2015
|
Yes
|
CID58219
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
17:34:27
| 13 | 30.07 | 7,227.92 |
6
| 665.12 |
No
|
Yes
|
Yes
|
No Information Available
|
No reason specified
| 1 |
56 |
M
|
0Q92M79
|
City
|
No Membership
|
01-06-2016
|
?
|
CID24051
|
Without Offers
|
Desktop
|
Fiber_Optic
|
18:09:41
| 19 | 282.58 | 39,016.36 |
10
| 563.32 |
Yes
|
Yes
|
Yes
|
Unsolved
|
Poor Product Quality
| 1 |
10 |
M
|
U68RXGT
| null |
Basic Membership
|
11-10-2016
|
Yes
|
CID13355
|
Without Offers
|
Desktop
|
Wi-Fi
|
12:26:27
| 9 | 572.29 | 40,801.18 |
28
| 589.29 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Website
| 1 |
64 |
M
|
NM9AMWU
|
Town
|
No Membership
|
28-03-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
5:15:43
| 3 | 358.62 | 16,074.91 |
26
| 620.91 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
57 |
M
|
Q7N5RGI
|
Town
|
Silver Membership
|
17-12-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Both
|
Fiber_Optic
|
14:25:36
| 10 | 268.46 | 8,391.2 |
Error
| 657.58 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Website
| 1 |
26 |
M
|
HP0TL4F
|
Village
|
No Membership
|
04-07-2017
|
Yes
|
CID55724
|
Gift Vouchers/Coupons
|
?
|
Fiber_Optic
|
22:16:14
| 9 | 256.59 | 26,607.81 |
19
| 689.02 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
62 |
M
|
4PDMF62
| null |
Silver Membership
|
07-06-2017
|
?
|
CID5861
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
1:07:18
| 16 | 114.59 | 15,784.69 |
8
| 681.86 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 1 |
51 |
F
|
11OA0UZ
|
City
|
No Membership
|
22-12-2015
|
Yes
|
CID36884
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
0:51:11
| 17 | 131.28 | 15,225.49 |
Error
| 615.36 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
32 |
F
|
KCQQR0J
|
Town
|
No Membership
|
19-01-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
23:21:54
| 11 | 1,029.045684 | 32,444 |
15
| null |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 1 |
12 |
M
|
CFHAG0T
|
Town
|
No Membership
|
06-12-2016
|
Yes
|
CID6771
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
15:29:08
| -999 | 93.94 | 40,860.62 |
11
| 946.467107 |
No
|
Yes
|
Yes
|
Solved
|
No reason specified
| 0 |
18 |
M
|
4OWTV7Q
|
City
|
Silver Membership
|
30-11-2017
|
?
|
CID44619
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
9:42:00
| 21 | 33.5 | 4,711.49 |
23
| 763.53 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Website
| 0 |
15 |
F
|
Z0TXDU4
|
Town
|
Platinum Membership
|
09-01-2017
|
Yes
|
CID61793
|
Gift Vouchers/Coupons
|
Both
|
Fiber_Optic
|
6:00:37
| 12 | 563.04 | 30,960.33 |
18
| 756.15 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 0 |
15 |
F
|
HGYPJ6P
| null |
Basic Membership
|
05-09-2016
|
Yes
|
CID11447
|
Without Offers
|
Smartphone
|
Mobile_Data
|
5:08:31
| 16 | 40.81 | 28,940.41 |
24
| null |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
58 |
F
|
81SBFKS
|
Town
|
Premium Membership
|
24-05-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
18:41:57
| 5 | 30.99 | 44,719.38 |
21
| 330.721626 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
45 |
F
|
WS3WLG5
|
City
|
No Membership
|
01-10-2017
|
Yes
|
CID40755
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
14:28:05
| 3 | 114.64 | 26,081.4 |
19
| 678.06 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 1 |
54 |
M
|
JW0CZ4U
|
Town
|
Basic Membership
|
24-08-2015
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Mobile_Data
|
13:54:20
| -999 | 40.6 | 32,561.08 |
6
| 647.4 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
17 |
M
|
7FUAVZ5
| null |
Premium Membership
|
22-07-2016
|
Yes
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Mobile_Data
|
5:35:18
| 15 | 629.73 | 63,605.84 |
Error
| 741.53 |
Yes
|
Yes
|
No
|
Not Applicable
|
Quality Customer Care
| 0 |
55 |
F
|
JPKAS9B
|
Town
|
No Membership
|
19-03-2017
|
Yes
|
CID24102
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
6:06:55
| 14 | 100.57 | 31,673.73 |
26
| null |
Yes
|
No
|
Yes
|
No Information Available
|
No reason specified
| 1 |
22 |
M
|
0D2P2ZI
|
City
|
No Membership
|
17-03-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Both
|
Fiber_Optic
|
20:19:15
| 6 | 299.71 | 14,734.48 |
23
| 570.79 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
56 |
M
|
6Z9O0XE
|
Town
|
Silver Membership
|
01-03-2016
|
Yes
|
CID20677
|
Without Offers
|
Smartphone
|
Mobile_Data
|
7:46:38
| 21 | 47.88 | 29,823.39 |
35.34620194
| 760.43 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
33 |
M
|
2R5Z0GT
|
Village
|
Basic Membership
|
05-01-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Wi-Fi
|
11:11:09
| 13 | 218.54 | 13,989.39 |
14
| 1,050.369004 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 1 |
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