age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
49
F
DCJN926
Town
Platinum Membership
31-08-2015
?
CID26147
Credit/Debit Card Offers
Smartphone
Mobile_Data
11:55:28
14
155.28
36,136.48
26
null
Yes
No
No
Not Applicable
Poor Website
0
16
F
BGZFVWM
Town
Basic Membership
05-09-2017
Yes
CID50814
Without Offers
Desktop
Fiber_Optic
0:10:21
24
199.62
45,147.94
6
366.34118
No
Yes
Yes
Solved
No reason specified
1
19
F
OSMZCHK
Town
Premium Membership
02-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
23:46:32
19
1,259.818036
27,846.99
29
769.34
No
Yes
Yes
Solved
Too many ads
0
48
F
81VWA87
City
Platinum Membership
04-04-2017
No
xxxxxxxx
Without Offers
Both
Wi-Fi
2:06:52
12
310.82
21,817.52
16
null
No
Yes
No
Not Applicable
User Friendly Website
0
11
M
7J60CE1
Town
Platinum Membership
21-01-2016
No
xxxxxxxx
Without Offers
?
Mobile_Data
19:10:07
13
233.81
28,250.19
19
795.61
Yes
No
No
Not Applicable
Poor Website
0
25
F
MNKBPOM
null
Platinum Membership
13-10-2017
Yes
CID19622
Credit/Debit Card Offers
Desktop
Mobile_Data
15:15:26
15
129.26
3,049.58
9
760
No
Yes
Yes
Solved
Poor Website
0
48
F
JOEDJ8P
Town
Gold Membership
29-04-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
0:23:33
-999
212.22
14,518.1
18
717.46
Yes
No
No
Not Applicable
Poor Customer Service
1
12
F
RJS93BB
City
Silver Membership
24-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
10:47:09
21
437.3
39,155.25
Error
243.507729
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
42
F
EPDZP9G
City
No Membership
26-04-2016
Yes
CID49259
Without Offers
Desktop
Mobile_Data
1:01:46
3
158.53
17,310.19
25
686.58
No
Yes
Yes
Solved
Poor Customer Service
1
35
M
H1J88M7
Town
Silver Membership
19-05-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
6:51:21
3
38.59
8,448.03
9
624.77
Yes
No
Yes
No Information Available
Too many ads
1
46
F
6RIF3EQ
Town
No Membership
13-08-2015
No
xxxxxxxx
Without Offers
?
Mobile_Data
7:33:32
20
93.26
23,201.34
9
592.92
Yes
No
Yes
No Information Available
No reason specified
1
36
M
K2UB1UH
City
Platinum Membership
02-08-2016
Yes
CID30018
Credit/Debit Card Offers
?
Mobile_Data
3:25:03
14
-379.911323
40,192.34
1
792.19
Yes
No
Yes
Solved in Follow-up
User Friendly Website
0
51
M
V0JUPD3
City
Gold Membership
13-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
12:44:31
22
220.66
44,176.08
19
730.98
Yes
No
No
Not Applicable
Poor Website
0
42
M
V67NU7T
City
Basic Membership
30-01-2015
?
CID40075
Without Offers
?
Fiber_Optic
8:47:05
19
156.51
6,118.94
27
530.73
No
Yes
No
Not Applicable
Poor Product Quality
1
62
F
C7LILSN
Town
Premium Membership
26-10-2015
Yes
CID50026
Without Offers
Smartphone
Wi-Fi
1:58:02
12
752.23
19,455.37
17
null
Yes
No
No
Not Applicable
No reason specified
0
63
F
IJAFVWW
City
Gold Membership
23-11-2015
Yes
CID59996
Credit/Debit Card Offers
?
Mobile_Data
4:26:14
3
1,306.96089
6,637.69
26
639.15
No
Yes
Yes
No Information Available
Poor Website
1
35
M
2HBPPAQ
City
Silver Membership
09-01-2015
?
CID30226
Without Offers
Smartphone
Wi-Fi
16:28:20
14
266.18
47,916.99
Error
712.47
Yes
No
No
Not Applicable
No reason specified
0
18
F
5FBIMXE
null
Platinum Membership
10-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
7:25:31
13
-606.523814
36,510.11
19
771.77
Yes
Yes
Yes
No Information Available
Products always in Stock
0
11
F
SALV2XY
City
Gold Membership
07-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
18:30:24
20
417.33
45,935.14
12
779.12
Yes
No
Yes
Unsolved
Poor Customer Service
0
10
F
U4DGLWL
null
Basic Membership
12-01-2015
No
xxxxxxxx
Without Offers
?
Fiber_Optic
23:50:03
20
91.82
39,026.66
15
null
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
46
F
JIFPWAV
Town
Premium Membership
13-03-2015
?
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
21:04:55
19
32.4
47,251.31
6
null
Yes
No
Yes
Unsolved
Too many ads
0
41
F
UK1HBPK
City
Silver Membership
29-09-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
0:08:39
13
101.99
31,555.26
25
1,012.180685
Yes
No
No
Not Applicable
Poor Website
1
31
F
OP8N1KP
Town
Gold Membership
16-03-2017
Yes
CID61303
Credit/Debit Card Offers
?
Mobile_Data
21:38:50
14
42.48
15,206.65
14
null
No
Yes
No
Not Applicable
Too many ads
0
19
F
I4V77B0
City
No Membership
04-06-2016
Yes
CID37227
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
13:48:56
23
146.83
9,190.68
29
617.28
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
39
F
NN6N3KT
City
No Membership
14-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
9:17:13
22
-962.688122
42,433.87
14
-178.300553
No
Yes
Yes
Solved in Follow-up
No reason specified
1
55
F
MS2YA6J
Town
No Membership
26-05-2017
Yes
CID9201
Credit/Debit Card Offers
Smartphone
Wi-Fi
1:25:16
7
752.71
33,479.52
49.67409504
677.29
No
Yes
Yes
Unsolved
Poor Customer Service
1
15
F
ZO2N14B
City
Basic Membership
15-11-2016
Yes
CID25400
Credit/Debit Card Offers
Both
Mobile_Data
6:52:38
14
480.48
15,366.11
10
835.022535
Yes
Yes
Yes
Solved in Follow-up
Poor Website
1
27
M
IS6UMK3
Town
Silver Membership
21-01-2017
Yes
CID6449
Credit/Debit Card Offers
Smartphone
Mobile_Data
11:41:40
22
-872.610524
13,085.23
15
711.14
No
Yes
Yes
Solved
Too many ads
0
55
M
29F8SGW
Village
Premium Membership
06-03-2015
?
CID51723
Without Offers
?
Mobile_Data
12:56:17
18
57.09
47,619.65
21
785.51
Yes
No
No
Not Applicable
Poor Website
0
21
M
MA4U0WO
City
Silver Membership
19-07-2017
Yes
CID48306
Without Offers
Desktop
Fiber_Optic
1:07:35
-999
265.66
2,802.36
18
632.89
Yes
No
No
Not Applicable
Poor Product Quality
1
51
F
E3H4K2L
City
Silver Membership
05-11-2017
Yes
CID58988
Credit/Debit Card Offers
Desktop
Wi-Fi
14:20:38
13
196.91
34,887.92
7
718.01
Yes
No
No
Not Applicable
Poor Website
1
52
F
T8QOB9S
Village
Basic Membership
19-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
5:45:35
-999
34.54
40,964.26
7
649.77
No
Yes
No
Not Applicable
No reason specified
1
18
F
35R88HL
City
Basic Membership
10-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
2:05:03
9
294.908154
19,208.48
17
683.21
No
Yes
No
Not Applicable
Too many ads
1
16
M
AWIQ2O0
null
Platinum Membership
31-07-2016
Yes
CID5103
Without Offers
Desktop
Mobile_Data
15:35:46
15
150.77
34,675.66
17
796.84
No
Yes
Yes
No Information Available
No reason specified
0
39
M
RDCP7IH
Town
No Membership
24-11-2015
Yes
CID32628
Without Offers
Smartphone
Mobile_Data
10:36:16
10
110.36
28,800.9
7
549.51
Yes
No
Yes
Solved
Poor Customer Service
1
20
F
PKWSTTD
City
Basic Membership
14-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
22:58:28
9
490.49
19,620.5
Error
595.86
Yes
No
No
Not Applicable
Poor Product Quality
1
53
M
SL3C7ZU
Village
Premium Membership
26-07-2017
Yes
CID30728
Without Offers
Smartphone
Fiber_Optic
15:57:25
6
30.02
47,981.28
21
1,351.581692
Yes
No
Yes
Solved
Poor Product Quality
0
50
M
WRWH7W0
Town
Gold Membership
03-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
7:36:49
8
1,386.24387
49,388.04
14
773.35
Yes
No
No
Not Applicable
Quality Customer Care
0
29
F
WO7QNHT
Town
No Membership
14-08-2017
Yes
CID26969
Gift Vouchers/Coupons
?
Wi-Fi
12:02:12
13
126.15
2,285.74
16
544.71
No
Yes
No
Not Applicable
Poor Product Quality
1
17
F
W8O2RWH
City
Premium Membership
16-04-2015
Yes
CID35456
Without Offers
Desktop
Wi-Fi
18:12:55
11
30.94
33,853.81
28
260.248597
No
Yes
No
Not Applicable
Poor Product Quality
0
22
F
KW9B51W
Town
Platinum Membership
25-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
7:56:41
14
154.85
35,380.52
17
703.34
Yes
No
No
Not Applicable
Products always in Stock
0
19
M
3OUAUB7
Village
Basic Membership
28-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
16:39:55
22
30.92
3,679.4
24
544.61
Yes
No
Yes
No Information Available
Too many ads
1
51
F
QW4FH9N
null
Premium Membership
19-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
4:49:34
15
132.22
45,652.44
10
767.23
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
16
M
U1DXNS2
Town
Basic Membership
23-09-2015
Yes
CID54003
Gift Vouchers/Coupons
Desktop
Mobile_Data
22:04:29
13
124.49
22,825.18
10
624.66
No
Yes
No
Not Applicable
Poor Customer Service
1
62
F
G4K8A7X
null
Silver Membership
21-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:57:10
15
224.02
29,876.45
12
1,676.595522
Yes
Yes
No
Not Applicable
Poor Customer Service
0
18
F
HSDACIX
Village
No Membership
19-04-2015
Yes
CID45923
Gift Vouchers/Coupons
Both
Fiber_Optic
12:37:33
-999
252.46
19,974.05
8
631.69
Yes
No
Yes
Unsolved
Poor Customer Service
1
42
M
21VTAJ5
Village
Basic Membership
17-02-2016
Yes
CID39353
Credit/Debit Card Offers
Desktop
Fiber_Optic
3:54:06
15
522.32
19,735.43
16
690.18
No
Yes
No
Not Applicable
Too many ads
1
59
F
H5HNCUN
Village
No Membership
09-10-2015
?
CID8247
Credit/Debit Card Offers
Smartphone
Fiber_Optic
19:30:02
17
85.27
12,176.92
Error
539.4
No
Yes
Yes
Solved
Poor Website
1
64
M
IL3MEXD
Town
Gold Membership
25-04-2016
Yes
CID61522
Gift Vouchers/Coupons
Smartphone
Mobile_Data
9:08:27
20
250.98
27,374.05
8
null
No
Yes
Yes
No Information Available
Poor Website
1
42
F
Y47FMBY
Town
Gold Membership
26-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
6:00:12
9
344.72
5,945.81
-11.07446504
703.93
Yes
No
No
Not Applicable
Poor Website
0
55
M
37OD89L
Town
Platinum Membership
28-03-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
5:37:26
5
395.35
15,702.63
14
1,301.931439
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
45
M
SS9677P
City
Gold Membership
06-07-2017
Yes
CID9357
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:44:15
5
948.28
35,244.86
2
771.37
No
Yes
Yes
Solved
Reasonable Price
0
36
M
6YUUTID
Town
Platinum Membership
01-05-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
12:39:15
2
71.28
38,692.2
18
775.88
Yes
No
No
Not Applicable
Too many ads
0
52
M
BS5DHQU
City
No Membership
08-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
1:00:27
16
333.16
4,947.03
16
591.33
No
Yes
Yes
Unsolved
No reason specified
1
31
F
VNX1TYA
City
No Membership
11-12-2017
?
CID34887
Gift Vouchers/Coupons
Smartphone
Mobile_Data
20:43:46
15
170.35
24,605.73
11
832.453411
No
Yes
No
Not Applicable
Poor Customer Service
1
23
M
I13I6L3
Village
Silver Membership
26-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
10:48:48
15
77.66
7,468.67
9
783.09
No
Yes
No
Not Applicable
Poor Product Quality
0
26
M
PUPET3Z
null
No Membership
15-03-2016
Yes
CID32462
Credit/Debit Card Offers
Desktop
Wi-Fi
23:19:03
19
71.39
6,249.76
15
null
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
50
F
B4C6C3W
Town
Premium Membership
18-12-2016
Yes
CID51090
Gift Vouchers/Coupons
Both
Wi-Fi
1:39:08
-999
444.62
23,987.53
24
791.68
Yes
Yes
Yes
Unsolved
Poor Product Quality
0
39
M
MTSDRQC
City
Silver Membership
17-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
12:02:44
-999
251.66
47,668.78
27
192.760613
Yes
No
Yes
No Information Available
No reason specified
0
56
F
XJUDDWY
Town
Premium Membership
22-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
16:29:44
15
1,195.171975
76,118.8
14
759.27
Yes
No
Yes
Unsolved
Reasonable Price
0
20
F
7Y2VTQ6
Town
Gold Membership
06-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
9:09:35
8
32.55
4,441.8
42.19009019
149.865879
Yes
No
No
Not Applicable
No reason specified
0
50
F
6ELR3VD
Village
Platinum Membership
12-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
14:15:09
12
285.58
96,267.21
2
808.15
Yes
No
Yes
Solved
Products always in Stock
0
34
F
AXI84TO
Town
Platinum Membership
20-02-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
1:07:43
17
31.09
38,317.52
26
714.28
No
Yes
No
Not Applicable
Poor Website
0
21
M
G17EGS8
Town
Basic Membership
26-06-2015
?
CID39300
Without Offers
Smartphone
Wi-Fi
12:21:46
19
152.85
39,901.37
8
353.608555
Yes
No
Yes
No Information Available
Poor Product Quality
1
24
F
7HQB210
null
Silver Membership
04-06-2015
No
xxxxxxxx
null
?
Mobile_Data
22:01:31
2
370.77
22,823.99
19
786.75
Yes
No
Yes
Solved in Follow-up
No reason specified
0
37
F
G2J8XJR
City
Premium Membership
23-02-2017
Yes
CID47822
Without Offers
Both
Mobile_Data
9:16:26
24
609.86
63,218.19
5
764.2
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
62
F
4PIRTQI
Town
Basic Membership
03-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
1:25:31
15
278.5
49,430.69
28
646.72
No
Yes
Yes
Solved in Follow-up
Too many ads
1
21
F
H1OLX39
Town
No Membership
24-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
8:57:41
22
125.78
49,593.05
7
690.01
Yes
No
Yes
No Information Available
Poor Website
0
34
F
PGSLEW7
City
No Membership
01-08-2016
Yes
CID61073
Without Offers
Desktop
Mobile_Data
4:18:00
12
147.81
49,795.38
22
562.64
Yes
No
No
Not Applicable
Too many ads
0
44
M
NTYYJJ1
Town
No Membership
04-02-2017
?
CID62516
Credit/Debit Card Offers
Both
Wi-Fi
5:58:01
17
414.57
49,136.31
26
608.37
Yes
No
Yes
No Information Available
Poor Website
1
51
M
FDH794I
Town
Premium Membership
06-09-2015
?
CID32162
Gift Vouchers/Coupons
Desktop
Fiber_Optic
16:26:25
-999
516.611524
90,919.45
34.52543753
727.88
Yes
No
Yes
Unsolved
Reasonable Price
0
63
M
W0U068W
Town
Silver Membership
06-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
4:44:52
-999
33.68
42,629.62
21
786.25
Yes
No
Yes
Unsolved
Poor Customer Service
0
49
F
K6V5B88
Town
Premium Membership
06-10-2017
Yes
CID22601
Gift Vouchers/Coupons
?
Fiber_Optic
5:23:56
21
33.19
56,308.93
10
null
Yes
No
Yes
No Information Available
Products always in Stock
0
30
M
RDJGPK4
Village
Silver Membership
10-01-2016
?
CID47533
Gift Vouchers/Coupons
?
Fiber_Optic
2:09:06
19
79.4
46,816.89
13
113.49271
No
Yes
Yes
Unsolved
Poor Website
0
63
M
1R9GBAP
Town
Silver Membership
05-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
19:04:39
13
229.9
27,066.06
26
687.61
Yes
No
No
Not Applicable
Poor Website
1
27
F
2XCD68G
City
No Membership
04-09-2016
?
CID26767
Gift Vouchers/Coupons
Smartphone
Mobile_Data
13:06:38
10
447.767269
19,075.9
17
543.04
No
Yes
No
Not Applicable
No reason specified
1
54
M
FF5013I
Village
Basic Membership
21-11-2017
?
CID46137
Credit/Debit Card Offers
Both
Mobile_Data
15:58:40
12
471.89
3,779.67
Error
694.23
No
Yes
No
Not Applicable
No reason specified
1
35
F
2C59IRV
Village
Gold Membership
21-01-2017
Yes
CID42150
Without Offers
?
Mobile_Data
18:44:52
16
213.81
91,095.51
Error
788.6
Yes
Yes
No
Not Applicable
Products always in Stock
0
19
F
P5L0Q0D
Village
Basic Membership
28-11-2015
Yes
CID15838
Without Offers
Both
Mobile_Data
6:19:45
11
645.21
27,647.34
27
616.83
No
Yes
Yes
No Information Available
Poor Website
1
52
M
PED0D84
null
Silver Membership
03-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
16:39:51
12
-816.918145
26,122.36
11
711.81
Yes
No
Yes
Unsolved
Poor Product Quality
0
28
M
62E1A5K
null
No Membership
01-02-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
14:58:48
10
387.61
40,998.06
Error
674.23
No
Yes
Yes
No Information Available
No reason specified
1
55
M
RUGX6Y8
City
No Membership
24-04-2016
Yes
CID31829
Credit/Debit Card Offers
Desktop
Wi-Fi
8:15:45
19
107.87
2,278.4
9
651.83
No
Yes
No
Not Applicable
Poor Product Quality
1
45
M
4L60Q9A
Town
Gold Membership
19-08-2015
Yes
CID10780
Gift Vouchers/Coupons
Both
Fiber_Optic
19:21:50
13
884.6
64,097.57
18
808.99
Yes
Yes
Yes
Solved
Products always in Stock
0
13
M
EKEVHCA
City
Silver Membership
11-02-2015
?
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
21:21:39
5
287.04
37,630.3
28
716.64
No
Yes
Yes
Solved
Too many ads
1
37
M
0CPZ26X
Village
Silver Membership
03-09-2016
?
CID11295
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
13:04:58
16
874.47
26,990.8
18
619.66
Yes
No
Yes
Solved in Follow-up
Poor Website
1
13
F
05A0DLL
City
Basic Membership
06-04-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
12:06:30
19
107.24
20,946.04
24
707.78
No
Yes
No
Not Applicable
No reason specified
1
28
M
5O5JCWG
Village
No Membership
19-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
22:03:33
18
367.54
971.73
17
679.81
No
Yes
No
Not Applicable
No reason specified
1
62
F
SXA5UNL
City
Silver Membership
06-05-2017
?
CID56702
Credit/Debit Card Offers
Both
Fiber_Optic
1:36:45
9
313.52
5,052.64
18
763.21
Yes
Yes
Yes
No Information Available
No reason specified
0
53
F
YXTLG3E
Village
No Membership
28-03-2016
Yes
CID56598
Credit/Debit Card Offers
Desktop
Fiber_Optic
23:44:13
13
114.31
24,905.03
19
690.31
No
Yes
No
Not Applicable
No reason specified
1
22
M
OHK92ZE
Town
Basic Membership
30-10-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
5:09:55
14
213.78
49,888.13
27
627.97
No
Yes
No
Not Applicable
Too many ads
1
51
F
7SAKY8J
Town
No Membership
09-05-2017
Yes
CID31594
Without Offers
Smartphone
Mobile_Data
10:33:27
21
129.3
29,069.42
14
209.886519
Yes
No
Yes
No Information Available
Poor Website
1
20
F
BA6JEFJ
Town
Gold Membership
06-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
13:00:57
8
33.71
1,116.88
28
null
Yes
No
Yes
No Information Available
No reason specified
1
13
M
D1W55DN
null
Basic Membership
14-09-2016
Yes
xxxxxxxx
Without Offers
?
Wi-Fi
13:27:57
11
35.94
32,830.55
28
null
Yes
No
No
Not Applicable
No reason specified
0
21
F
2VIVGQ4
Town
Platinum Membership
04-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
17:59:39
16
302.96
64,184.12
6
760.05
No
Yes
Yes
Solved in Follow-up
Reasonable Price
0
30
M
BCZV3S3
null
No Membership
02-04-2017
Yes
CID30732
Without Offers
Desktop
Mobile_Data
0:56:04
10
-1,046.638737
32,057.77
21
672.66
Yes
No
No
Not Applicable
No reason specified
1
48
F
DACVC7O
Town
Basic Membership
26-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
8:43:37
15
306.11
7,052.1
21
660.9
Yes
No
No
Not Applicable
No reason specified
1
15
F
UI4RFGH
City
Basic Membership
08-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
16:11:43
14
323.71
33,767.89
16
822.406381
No
Yes
Yes
Solved
Poor Website
1
54
F
3B8MKAU
Town
Platinum Membership
11-11-2015
Yes
CID14068
Gift Vouchers/Coupons
Smartphone
Mobile_Data
11:28:50
6
357.21
17,072.23
17
712.67
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
49
F
TSD6NL5
City
No Membership
19-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
14:31:41
12
417.92
26,660.58
21
null
Yes
No
No
Not Applicable
Poor Product Quality
1
46
F
U51T9S3
Village
Basic Membership
01-06-2017
Yes
CID46728
Without Offers
Desktop
Mobile_Data
17:24:54
6
1,705.75
17,060.15
7
null
No
Yes
Yes
Unsolved
No reason specified
1