age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
61
F
WMO8GD0
Town
Gold Membership
08-07-2017
Yes
xxxxxxxx
Without Offers
Desktop
Wi-Fi
19:40:20
3
156.12
23,484.38
6
708.99
No
Yes
Yes
Unsolved
Too many ads
0
44
M
RS1BW66
City
No Membership
13-03-2015
?
CID43233
Without Offers
Both
Fiber_Optic
6:20:52
5
-963.039566
46,628.52
Error
672.87
Yes
No
No
Not Applicable
Too many ads
1
10
F
3CUBH3M
null
Basic Membership
30-08-2016
Yes
CID56744
Without Offers
Desktop
Fiber_Optic
14:51:13
17
32.43
35,255.88
6
610.33
No
Yes
Yes
Solved
Poor Product Quality
1
26
M
ZTB57ES
Town
Premium Membership
03-05-2016
Yes
CID36560
Without Offers
Desktop
Mobile_Data
2:33:21
17
623.51
6,208.34
Error
791.26
Yes
Yes
No
Not Applicable
Poor Website
0
64
M
X1WTK32
Village
Premium Membership
14-10-2017
Yes
CID62433
Without Offers
Desktop
Mobile_Data
3:00:05
13
42.72
36,340.8
28
717.82
No
Yes
No
Not Applicable
Poor Customer Service
0
20
F
TPURXZ9
Town
Premium Membership
13-12-2017
?
xxxxxxxx
Without Offers
?
Wi-Fi
16:45:58
17
34.33
9,763.44
6
723.58
Yes
No
No
Not Applicable
Too many ads
0
14
M
9C8IHSR
Town
Gold Membership
21-12-2016
?
CID57725
Credit/Debit Card Offers
Desktop
Fiber_Optic
12:32:48
24
87.68
19,608.27
8
711.05
Yes
No
No
Not Applicable
Poor Product Quality
0
58
F
6WPUHRJ
Town
Basic Membership
08-10-2016
Yes
CID3515
Without Offers
Desktop
Wi-Fi
18:55:13
20
34.35
24,025.77
7
552.63
No
Yes
No
Not Applicable
Poor Product Quality
1
16
F
POYQ64F
City
Silver Membership
02-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
3:20:14
15
31.25
24,382.38
16
180.501658
Yes
No
No
Not Applicable
Reasonable Price
0
46
M
LGVFUO7
City
Gold Membership
18-09-2017
?
CID35253
Credit/Debit Card Offers
Desktop
Mobile_Data
17:42:25
14
70.72
30,218.7
13
703.96
No
Yes
No
Not Applicable
Poor Website
0
18
F
YJ1YMUG
Town
Gold Membership
27-06-2016
Yes
CID170
Without Offers
Smartphone
Fiber_Optic
14:06:41
10
1,957.928905
37,765.15
6
674.62
No
Yes
Yes
No Information Available
Poor Website
1
41
F
YKE1CU7
Village
No Membership
25-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
21:59:37
8
390.79
26,835.27
28
1,638.749887
Yes
No
No
Not Applicable
Too many ads
1
64
M
0EQ1F1P
Town
Silver Membership
20-03-2015
?
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
4:16:48
9
153.99
8,422.68
Error
722.04
Yes
No
No
Not Applicable
Poor Product Quality
0
51
M
JKC0XB1
City
No Membership
07-10-2016
?
CID16354
Without Offers
?
Wi-Fi
21:47:47
13
30.81
16,958.2
23
null
No
Yes
No
Not Applicable
Poor Customer Service
1
18
F
0YV7DDY
Town
Gold Membership
06-04-2017
Yes
CID2370
Gift Vouchers/Coupons
Both
Wi-Fi
9:33:13
15
-315.158683
23,342.9
15
667.12
No
Yes
No
Not Applicable
No reason specified
1
21
M
SBZH56R
City
Platinum Membership
21-07-2015
Yes
CID17066
Without Offers
Smartphone
Fiber_Optic
14:00:14
6
59.43
28,439.12
23
750.96
Yes
No
No
Not Applicable
Too many ads
0
34
M
1IDT8N2
City
Gold Membership
30-07-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
8:18:19
8
149.76
84,860.3
2
752.41
No
Yes
No
Not Applicable
Products always in Stock
0
18
M
2X3TA6N
Town
Premium Membership
29-03-2015
Yes
CID23256
Gift Vouchers/Coupons
Desktop
Wi-Fi
8:06:06
18
101.22
99,169.86
Error
null
Yes
No
Yes
No Information Available
Reasonable Price
0
43
F
8X42JPV
Town
No Membership
01-09-2016
Yes
CID31148
Without Offers
Smartphone
Mobile_Data
2:28:51
17
35.6
41,376.27
4.563792219
651.09
No
Yes
No
Not Applicable
Too many ads
1
59
F
9GTHIZF
Village
Gold Membership
04-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
10:27:50
7
170.86
26,341.13
9
606.54
No
Yes
No
Not Applicable
Poor Product Quality
1
26
F
AQMOCJ6
Town
Gold Membership
19-01-2017
Yes
CID42095
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:42:48
3
154.18
28,385.81
5
721.21
No
Yes
Yes
Unsolved
User Friendly Website
0
58
M
O0LURKV
City
Platinum Membership
05-03-2016
Yes
CID52720
Credit/Debit Card Offers
Desktop
Fiber_Optic
18:37:29
7
160.64
30,329.56
24
746.34
No
Yes
No
Not Applicable
No reason specified
0
58
F
C1VFTVO
Town
Basic Membership
18-07-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
8:57:26
19
347.23
28,662
46.63855195
535.24
No
Yes
Yes
Solved
Too many ads
1
28
F
CWQHAVM
City
Gold Membership
26-01-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
22:46:37
17
49.9
16,329.59
22
1,353.681337
Yes
No
No
Not Applicable
Poor Website
1
49
M
3Y9VKZR
Village
Silver Membership
18-03-2015
?
CID2846
Gift Vouchers/Coupons
Desktop
Wi-Fi
2:31:41
12
-374.261279
14,712.75
7
720.44
No
Yes
No
Not Applicable
Products always in Stock
0
41
M
BEKMQJW
null
No Membership
02-09-2016
Yes
CID11605
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:17:16
8
1,045.53
11,186.4
18
642.9
Yes
Yes
Yes
Solved
Poor Website
1
45
F
J1R1B0A
City
Gold Membership
06-02-2015
Yes
CID14874
Gift Vouchers/Coupons
Both
Wi-Fi
11:57:59
14
723.73
17,504.8
11
1,140.634985
Yes
Yes
No
Not Applicable
User Friendly Website
0
54
M
24QW87I
Town
Gold Membership
23-12-2015
No
xxxxxxxx
Without Offers
?
Mobile_Data
11:37:33
15
71.39
3,532.59
Error
712.93
No
Yes
Yes
No Information Available
Too many ads
0
36
F
FCFZ6I2
Town
Gold Membership
24-05-2016
?
CID31721
Without Offers
Smartphone
Mobile_Data
19:26:24
14
32.22
20,929.43
15
696.47
Yes
No
Yes
Unsolved
Poor Customer Service
0
49
F
U0EFS63
Town
Gold Membership
11-06-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
23:55:19
17
425.44
20,831.21
2
803.15
Yes
No
Yes
Unsolved
Reasonable Price
0
34
F
IH3CNQZ
Town
Gold Membership
21-11-2017
Yes
CID5937
Credit/Debit Card Offers
Both
Mobile_Data
9:16:05
9
-1,567.55825
17,049.79
22
694.4
Yes
Yes
No
Not Applicable
Poor Customer Service
1
17
F
YUNKIPY
City
No Membership
02-08-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
8:33:23
2
33.97
8,668.72
Error
635.67
No
Yes
No
Not Applicable
Poor Website
1
19
F
13K4LR9
Town
No Membership
03-04-2017
Yes
CID14877
Without Offers
Desktop
Mobile_Data
21:59:14
-999
31.76
44,069.41
15
626.87
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
42
F
A2ZSYD9
null
No Membership
09-03-2017
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
21:56:26
17
212.76
14,072.9
25
1,296.019279
No
Yes
No
Not Applicable
Poor Product Quality
1
58
M
01EQ9KO
Village
Gold Membership
12-06-2015
Yes
CID26108
Without Offers
Smartphone
Mobile_Data
5:12:36
16
354.68
14,810.09
12
159.161232
No
Yes
No
Not Applicable
Too many ads
0
59
F
2NTMZM1
City
Basic Membership
25-10-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
7:36:53
21
93.83
46,292.82
9
184.421051
Yes
No
Yes
Solved
Poor Product Quality
1
29
F
M2EYYUV
City
No Membership
20-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
5:10:06
-999
268.32
32,597.78
Error
654.89
No
Yes
No
Not Applicable
Poor Product Quality
1
62
F
WSIT8YR
Town
Gold Membership
21-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
10:32:17
23
-475.359998
14,177.73
24
774.99
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
31
M
87VN9SO
null
Platinum Membership
01-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
4:12:04
12
475.7
22,822.23
9
784.28
Yes
No
No
Not Applicable
Quality Customer Care
0
32
F
5SXP93P
null
Platinum Membership
30-06-2016
?
CID17613
Without Offers
Smartphone
Wi-Fi
9:51:18
12
30.82
5,011.86
7
735.25
No
Yes
No
Not Applicable
Poor Customer Service
0
22
F
ODW9CMF
Town
Silver Membership
23-10-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
14:42:29
-999
146.04
12,079.77
26
704.07
No
Yes
No
Not Applicable
Poor Website
0
11
M
5NQZHLT
Town
Basic Membership
13-06-2015
?
CID22052
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:25:59
16
708.92
6,281.17
7
616.8
Yes
No
No
Not Applicable
No reason specified
1
21
F
YL52LIU
City
No Membership
07-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
12:54:38
19
143.37
28,833.71
9
683.16
Yes
No
No
Not Applicable
Too many ads
1
20
M
JVC7J33
Town
Platinum Membership
01-05-2015
Yes
CID55218
Gift Vouchers/Coupons
Desktop
Fiber_Optic
12:11:54
-999
75.1
19,310.81
19
374.200296
No
Yes
Yes
No Information Available
Poor Customer Service
0
14
F
TRCAZEP
Village
Gold Membership
11-06-2016
Yes
CID52045
Credit/Debit Card Offers
?
Wi-Fi
2:00:40
11
1,481.66
29,390.13
12
1,092.399676
No
Yes
No
Not Applicable
Poor Product Quality
0
32
M
U0U4CIR
null
Gold Membership
11-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
13:04:42
3
77.81
6,643.78
16
658.43
No
Yes
No
Not Applicable
Poor Customer Service
1
17
F
QBGRUKX
City
Platinum Membership
20-01-2016
No
xxxxxxxx
Without Offers
Both
Mobile_Data
14:17:44
3
-1,373.122077
24,154.46
19
726.63
Yes
No
Yes
Solved in Follow-up
Poor Website
0
32
M
LBYDY6U
City
Basic Membership
01-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
22:48:21
-999
292.15
6,982.38
29
714.72
Yes
No
Yes
Solved in Follow-up
Poor Website
1
28
M
GG2WNCS
Town
Basic Membership
13-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
21:50:29
13
257.9
25,516.17
7
663.78
Yes
No
Yes
Solved
Poor Product Quality
1
51
M
TZ70F80
Town
Premium Membership
20-03-2016
Yes
CID34854
Without Offers
?
Fiber_Optic
11:02:34
9
725.24
72,938.4
18
762.74
Yes
No
No
Not Applicable
Reasonable Price
0
18
M
5JVG9QZ
Town
Gold Membership
07-09-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
23:38:39
11
34.1
44,395.36
12
787.43
Yes
No
No
Not Applicable
No reason specified
0
48
M
3RGFUK7
City
Silver Membership
22-12-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
22:20:15
-999
209.87
34,050.47
10
606.86
Yes
Yes
No
Not Applicable
Poor Website
1
38
F
B91HA4F
Town
No Membership
16-06-2017
Yes
CID13680
Without Offers
Desktop
Fiber_Optic
15:40:38
5
34.41
14,208.52
26
566.04
No
Yes
No
Not Applicable
Too many ads
1
64
F
QR5LD3L
City
Platinum Membership
24-02-2015
Yes
CID46606
Credit/Debit Card Offers
Both
Wi-Fi
8:31:57
3
551.49
27,386.23
10
758.87
Yes
No
No
Not Applicable
Poor Customer Service
0
48
M
41C1EZI
Town
Gold Membership
12-01-2016
?
CID39250
Without Offers
Desktop
Mobile_Data
5:20:38
7
258.75
23,824.36
Error
777.82
No
Yes
No
Not Applicable
Too many ads
0
16
F
O753N2F
City
Basic Membership
13-05-2015
Yes
CID44509
Gift Vouchers/Coupons
Smartphone
Wi-Fi
7:56:32
13
70.45
23,570.37
43.57079163
578.23
Yes
No
Yes
Solved in Follow-up
Poor Website
0
57
F
FZX1TMW
Town
Basic Membership
24-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
22:38:11
8
128.7
19,452.79
27
603.19
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
47
F
P5IJYKV
City
No Membership
17-08-2015
Yes
CID77
Gift Vouchers/Coupons
Desktop
Mobile_Data
4:54:07
5
332.65
22,571.71
16
87.109209
Yes
Yes
Yes
Unsolved
Poor Customer Service
1
53
F
QVMXYT7
Town
Basic Membership
09-09-2015
?
CID26629
Without Offers
Smartphone
Fiber_Optic
19:13:08
19
32.62
5,090.03
Error
665.38
No
Yes
No
Not Applicable
No reason specified
1
28
M
NMRPYJK
Town
No Membership
10-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
2:39:36
16
150.71
49,842.34
17
558.38
Yes
No
No
Not Applicable
Poor Product Quality
1
58
F
1CPDB22
Town
No Membership
07-06-2015
Yes
CID19866
Without Offers
Smartphone
Wi-Fi
18:12:37
17
327
49,167.42
-14.80514188
680.65
Yes
Yes
No
Not Applicable
Too many ads
1
42
F
1OV79M9
City
Basic Membership
22-07-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:02:05
9
87.05
9,860.15
21
710.03
No
Yes
Yes
Unsolved
Poor Product Quality
1
49
F
F4WUXKR
Town
Basic Membership
15-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
11:42:58
13
31.21
30,024.97
7
417.118282
Yes
No
No
Not Applicable
Poor Customer Service
1
12
M
P4J8VPA
null
Premium Membership
12-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
10:40:10
13
1,108.609394
29,279.43
3
780.9
No
Yes
Yes
Solved in Follow-up
Quality Customer Care
0
19
M
8W6OC5U
Town
Platinum Membership
06-01-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
11:11:01
4
1,658.93
36,878.34
28
757.78
Yes
Yes
No
Not Applicable
Poor Website
0
36
F
BKTDJI4
Town
Premium Membership
04-12-2015
Yes
CID6227
Gift Vouchers/Coupons
Desktop
Mobile_Data
22:21:06
22
52.41
26,577
19
721.92
Yes
No
Yes
Unsolved
No reason specified
0
17
M
WNECQ7Q
Village
No Membership
21-08-2015
Yes
CID56817
Credit/Debit Card Offers
Smartphone
Wi-Fi
13:16:40
18
502.98
43,723.55
7
549.78
Yes
No
No
Not Applicable
Poor Website
1
26
M
YTG51RD
City
Gold Membership
25-04-2016
Yes
CID12452
Gift Vouchers/Coupons
Both
Wi-Fi
22:05:33
18
986.32
18,308.76
Error
608.83
Yes
Yes
Yes
Solved
Poor Website
1
10
M
6HKD2FW
City
Silver Membership
20-05-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
6:18:00
11
51.08
41,309.38
11
634.79
Yes
No
No
Not Applicable
Poor Customer Service
1
28
M
FGRZGDM
Village
Basic Membership
02-01-2017
Yes
CID31991
Gift Vouchers/Coupons
?
Mobile_Data
2:15:19
21
75.79
22,187.58
5
645.11
No
Yes
Yes
Unsolved
Poor Website
1
53
F
ZA35U5Z
City
Basic Membership
28-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
14:23:13
13
376.01
10,245.86
11
1,132.412041
Yes
No
Yes
Solved
Poor Website
1
10
M
KARLNSQ
City
Gold Membership
14-12-2016
Yes
CID17054
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
21:45:05
2
621.21
65,591.78
13
769.82
Yes
Yes
No
Not Applicable
Quality Customer Care
0
57
M
HW2LMZU
City
Silver Membership
09-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
12:23:38
10
176.12
47,223.46
18
718.262851
Yes
No
No
Not Applicable
No reason specified
0
11
M
01JW35J
City
No Membership
18-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
11:01:12
9
208.45
10,465.2
22
624.31
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
13
M
YUDNXIP
Village
Gold Membership
24-07-2015
Yes
CID14464
Gift Vouchers/Coupons
Desktop
Wi-Fi
13:45:42
8
139.69
26,722.97
10
613.57
Yes
No
No
Not Applicable
Too many ads
1
18
M
G62FPJM
null
Gold Membership
02-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:03:31
19
139.78
5,448.46
19
null
No
Yes
Yes
Solved in Follow-up
No reason specified
1
27
M
FFSH00O
Village
Platinum Membership
10-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:33:42
14
75.28
33,305.87
15
1,018.596832
Yes
No
Yes
Unsolved
Poor Product Quality
0
57
F
598ZAZ4
Town
Basic Membership
26-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
1:32:02
13
33.53
45,440.86
11
null
No
Yes
No
Not Applicable
Poor Customer Service
1
63
M
GIQIVD0
Town
Premium Membership
08-03-2015
No
xxxxxxxx
null
Desktop
Wi-Fi
20:15:53
19
369.07
34,447.78
11
724.46
Yes
Yes
Yes
Solved
No reason specified
0
45
F
BWI4ONB
Town
Gold Membership
01-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
22:20:30
20
31.8
1,682.53
7
717.4
Yes
No
Yes
Solved
Too many ads
0
16
F
QX6F4LT
Village
Basic Membership
01-05-2016
?
CID53790
Credit/Debit Card Offers
?
Wi-Fi
7:35:01
11
186.19
8,269.93
28
1,087.228135
No
Yes
No
Not Applicable
Poor Customer Service
1
14
M
WPSAHWC
Town
Platinum Membership
06-01-2016
Yes
CID16247
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
2:08:12
21
108.28
29,459.95
25
445.028317
No
Yes
No
Not Applicable
No reason specified
0
21
F
BTS5N8S
City
Platinum Membership
06-04-2017
Yes
CID12935
Credit/Debit Card Offers
Desktop
Wi-Fi
14:04:55
18
59.38
97,302.2
19
700.03
No
Yes
No
Not Applicable
Quality Customer Care
0
32
M
OO67BN8
Town
No Membership
13-04-2017
Yes
CID26986
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
7:57:38
5
34.47
4,630.66
28
503.95
Yes
No
Yes
Unsolved
Poor Customer Service
1
53
M
48L6EXY
Town
Platinum Membership
09-12-2015
Yes
CID41774
Gift Vouchers/Coupons
Smartphone
Wi-Fi
4:33:15
11
304.83
27,627.76
14
793.13
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
56
M
XSFTGZZ
Town
Platinum Membership
16-04-2017
Yes
CID40868
Gift Vouchers/Coupons
Desktop
Fiber_Optic
23:38:28
10
92.4
29,241.2
6
803.54
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
63
M
ATH9CCE
City
Gold Membership
10-10-2015
?
CID50511
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
7:53:35
6
130.7
24,260.94
26
778.66
Yes
No
No
Not Applicable
Poor Customer Service
0
20
F
UU43FZ3
null
Platinum Membership
08-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
2:24:05
14
34.78
42,803.75
11
747.18
No
Yes
Yes
Unsolved
No reason specified
0
27
M
J0JSSBB
Town
Platinum Membership
25-10-2015
?
CID57035
Without Offers
Smartphone
Wi-Fi
16:49:42
9
994.51
62,553.68
2
823.11
Yes
No
No
Not Applicable
Quality Customer Care
0
23
F
Q5HMP81
Town
Basic Membership
25-05-2017
Yes
CID58525
Gift Vouchers/Coupons
Both
Wi-Fi
7:47:50
15
229.72
22,490.37
28
627.89
No
Yes
Yes
Solved in Follow-up
Poor Website
1
30
F
TXSI2BV
Town
Platinum Membership
23-09-2017
?
CID35572
Credit/Debit Card Offers
Desktop
Mobile_Data
13:25:32
14
460.38
87,730.19
3
null
Yes
No
No
Not Applicable
Quality Customer Care
0
33
M
IJU1FAF
City
Basic Membership
21-10-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
17:24:52
18
201.73
4,906.19
3.389625544
651.56
Yes
No
No
Not Applicable
No reason specified
1
49
F
B65R2N8
City
Gold Membership
18-09-2016
Yes
CID4525
Gift Vouchers/Coupons
Both
Wi-Fi
7:24:57
4
594.59
25,238.12
Error
697.04
No
Yes
Yes
Solved
No reason specified
1
14
F
U32FBHB
Town
No Membership
14-01-2017
Yes
CID28361
Credit/Debit Card Offers
?
Mobile_Data
5:52:02
11
654.12
19,090.62
17
598.5
Yes
No
Yes
Solved
Poor Website
1
52
F
EX0IT4Y
City
Silver Membership
05-01-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
20:04:42
13
306.98
32,545.91
22
613.37
Yes
No
Yes
Unsolved
Poor Website
1
44
F
1X6AR1V
Village
Basic Membership
03-09-2015
?
CID29856
Without Offers
Smartphone
Mobile_Data
4:18:12
13
183.53
45,527.18
8
638.38
No
Yes
No
Not Applicable
Poor Customer Service
1
15
M
J15164W
Village
Gold Membership
08-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
22:29:01
2
435.34
19,832.37
19
null
No
Yes
Yes
Solved in Follow-up
Reasonable Price
0
15
M
8VFGXWU
Village
Gold Membership
09-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
6:06:10
5
31.44
40,304.22
7
705.26
Yes
No
Yes
No Information Available
Quality Customer Care
0
59
F
W7S6BC8
Town
Platinum Membership
22-02-2017
Yes
CID59170
Without Offers
Both
Wi-Fi
20:22:23
8
667.36
9,315.92
Error
834.139754
No
Yes
No
Not Applicable
User Friendly Website
0
12
M
AFD5JLH
null
Gold Membership
21-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
2:52:52
8
254.9
33,875.23
Error
781.43
Yes
No
Yes
Unsolved
Poor Website
0