age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
40
F
ANAQ20P
Town
No Membership
14-02-2016
Yes
CID52305
Gift Vouchers/Coupons
Smartphone
Mobile_Data
15:58:00
17
59.01
9,267.18
14
658.92
Yes
No
No
Not Applicable
Poor Product Quality
1
57
F
OOF5KN0
Town
Platinum Membership
02-02-2017
Yes
CID5524
Without Offers
Both
Wi-Fi
11:34:35
6
601.33
34,153.51
10
732.07
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
62
F
TBUA7HC
Village
No Membership
06-11-2016
Yes
CID1594
Credit/Debit Card Offers
Smartphone
Mobile_Data
22:38:47
6
1,127.785018
32,928.72
22
651.26
No
Yes
No
Not Applicable
Poor Website
1
41
F
DOBANX3
Village
Premium Membership
04-08-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
4:17:00
19
36.41
23,557.7
28
727.8
No
Yes
No
Not Applicable
No reason specified
0
60
M
A5L20D5
null
Basic Membership
16-09-2016
Yes
CID15635
Gift Vouchers/Coupons
Desktop
Wi-Fi
1:22:49
5
59.3
43,072.32
17
575.65
No
Yes
No
Not Applicable
No reason specified
1
63
F
39NHSS8
Town
Silver Membership
18-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
6:56:27
17
94.15
20,249.24
20
1,046.715553
Yes
No
Yes
Solved in Follow-up
Too many ads
1
21
F
GO76J5R
Village
Silver Membership
28-07-2016
Yes
CID2894
Credit/Debit Card Offers
Smartphone
Wi-Fi
13:19:33
20
293.18
45,900.85
18
709.7
Yes
No
Yes
No Information Available
Poor Product Quality
0
44
M
ZGYQD5P
Town
Basic Membership
07-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
23:41:14
13
302.38
45,804.25
28
904.959273
Yes
No
Yes
No Information Available
Poor Customer Service
1
13
M
33SB6DK
City
Premium Membership
09-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
13:29:15
-999
48.83
85,882.73
5
1,099.287624
No
Yes
No
Not Applicable
Products always in Stock
0
12
F
WAQCH2I
City
Basic Membership
11-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
22:52:54
6
497.62
9,221.58
22
664.11
Yes
No
Yes
No Information Available
Poor Product Quality
1
36
M
XU0WBC0
City
Basic Membership
23-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
15:38:28
19
1,346.313979
6,854.54
27
540.99
Yes
Yes
No
Not Applicable
No reason specified
1
52
M
488M27T
City
Platinum Membership
21-05-2016
Yes
CID46530
Credit/Debit Card Offers
?
Wi-Fi
15:50:06
16
30.68
88,309.33
7
771.2
Yes
No
Yes
No Information Available
Reasonable Price
0
41
M
AQOGZEC
Village
No Membership
18-11-2015
Yes
CID8086
Credit/Debit Card Offers
Desktop
Wi-Fi
9:07:00
6
192.85
11,301.31
15
253.126006
Yes
No
No
Not Applicable
Too many ads
1
24
M
QU55EYP
null
Platinum Membership
16-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
3:51:59
18
250.83
6,010.37
21
718.55
No
Yes
No
Not Applicable
Too many ads
0
34
F
5VQDPMK
City
No Membership
27-08-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
16:05:55
13
170.86
41,128.52
29
null
Yes
No
No
Not Applicable
Poor Website
1
29
F
IS5QELV
Town
Premium Membership
07-10-2017
Yes
CID26835
Without Offers
Smartphone
Fiber_Optic
11:59:17
14
769.32
24,884.35
9
255.660872
Yes
Yes
Yes
Unsolved
Poor Product Quality
0
51
F
TG0F0PI
City
Premium Membership
30-11-2016
Yes
CID26293
Without Offers
Desktop
Fiber_Optic
10:34:16
15
1,372.07882
5,829.21
7
716.1
Yes
No
Yes
Unsolved
Too many ads
0
50
M
J2UDGYO
null
Basic Membership
01-10-2015
Yes
CID34446
Gift Vouchers/Coupons
Smartphone
Mobile_Data
18:45:19
15
-1,012.096186
36,199
-21.71014783
608.74
No
Yes
Yes
Solved in Follow-up
No reason specified
1
57
M
0BRIZNA
Town
Basic Membership
25-02-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
8:03:14
10
-1,130.859578
22,275.87
5
636.22
Yes
No
Yes
Unsolved
Poor Website
1
25
F
WFPRZWV
Town
Gold Membership
10-02-2017
Yes
CID39833
Without Offers
Smartphone
Mobile_Data
2:54:06
6
33.97
10,257.41
23
704.37
No
Yes
No
Not Applicable
No reason specified
1
34
F
1HLKU8V
City
No Membership
05-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
20:32:28
10
257.48
46,177.9
14
701.6
No
Yes
No
Not Applicable
No reason specified
0
60
F
VC6GF94
Town
No Membership
13-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
4:18:51
9
314.1
17,650.07
20
646.45
No
Yes
No
Not Applicable
Poor Website
1
52
M
W1GL77P
Town
Premium Membership
26-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
23:32:20
17
97.08
19,508.4
19
705.56
Yes
No
Yes
No Information Available
Poor Customer Service
0
12
F
1B50FS0
City
Platinum Membership
02-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
1:11:23
-999
229.96
9,631.39
22
768.73
Yes
No
Yes
No Information Available
Poor Website
0
10
M
TRLYX9R
Town
Gold Membership
24-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
15:32:30
7
470.68
40,624.01
25
651.93
No
Yes
Yes
No Information Available
Too many ads
1
19
F
IBESCPQ
null
No Membership
13-10-2015
Yes
CID29197
Without Offers
Smartphone
Fiber_Optic
19:07:18
16
196.15
33,087.91
-1.309280963
680.7
No
Yes
Yes
Solved
Poor Product Quality
1
42
F
WMYSARJ
City
Gold Membership
29-01-2017
Yes
CID39762
Gift Vouchers/Coupons
Smartphone
Wi-Fi
21:24:21
5
578.27
7,421.16
5
773.38
No
Yes
No
Not Applicable
No reason specified
0
26
M
JG8J9ZZ
Town
Basic Membership
12-07-2015
Yes
CID58162
Without Offers
Desktop
Wi-Fi
13:32:29
16
63.23
30,704.04
10
null
No
Yes
Yes
Solved
No reason specified
1
21
M
GNPIYLY
Town
Gold Membership
23-06-2017
Yes
CID6849
Without Offers
Smartphone
Wi-Fi
3:09:08
-999
405.7
21,822.85
10
718.73
Yes
Yes
No
Not Applicable
Too many ads
0
22
M
RS07H62
null
Silver Membership
12-03-2017
?
CID38561
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:09:34
14
31.5
46,551.01
8
792.23
Yes
No
Yes
Solved
Poor Website
0
28
M
ETV4H99
null
Silver Membership
15-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
18:57:09
20
152.7
35,170.43
26
1,483.3381
Yes
No
No
Not Applicable
No reason specified
0
47
F
UEQA9QS
Village
Basic Membership
25-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
13:20:34
3
423.86
41,799.74
15
554.87
Yes
Yes
Yes
No Information Available
Too many ads
1
11
F
Q31YFRL
Town
Gold Membership
26-08-2016
?
CID7052
Gift Vouchers/Coupons
Desktop
Mobile_Data
9:28:17
17
58.94
10,690.23
11
365.030226
No
Yes
Yes
Solved
No reason specified
0
18
M
HPOY0PM
Town
No Membership
09-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
0:11:30
16
397.87
18,359.79
8
null
Yes
Yes
No
Not Applicable
Poor Website
1
58
M
SHQBDHY
Town
Premium Membership
21-10-2015
Yes
CID57655
Credit/Debit Card Offers
Desktop
Fiber_Optic
22:26:15
5
50.08
42,260.6
13
721.66
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
41
F
I73G504
City
Silver Membership
22-09-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
19:34:48
8
59.93
18,876.44
19
909.278408
No
Yes
Yes
No Information Available
Too many ads
1
26
F
26O90HH
Town
No Membership
01-05-2015
Yes
CID46456
Without Offers
Desktop
Mobile_Data
21:30:52
4
182.56
40,285.22
6
275.609116
No
Yes
No
Not Applicable
Too many ads
1
48
M
OHQPZGB
Town
Platinum Membership
25-02-2015
Yes
xxxxxxxx
Without Offers
Desktop
Mobile_Data
2:44:23
18
528.23
35,786.23
13
794.66
Yes
No
No
Not Applicable
Poor Website
0
43
F
LTEGMDC
City
Premium Membership
20-03-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
2:31:17
16
30.6
15,286.66
5
748.49
No
Yes
No
Not Applicable
Poor Website
0
17
M
7RTOQQ2
Town
No Membership
23-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
18:44:30
11
47.42
13,685.52
6
529.55
No
Yes
Yes
Solved in Follow-up
Too many ads
1
35
F
Z9U0WE9
Town
Platinum Membership
23-04-2017
?
CID37850
Gift Vouchers/Coupons
?
Wi-Fi
22:12:25
16
191.53
56,618.57
Error
747.18
No
Yes
No
Not Applicable
Reasonable Price
0
38
M
EAFAXJ7
null
Premium Membership
27-05-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
23:49:56
19
315.28
12,539.99
21
757.19
Yes
No
Yes
Unsolved
No reason specified
0
52
M
ZFA38SE
Town
Basic Membership
07-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
9:36:50
21
30.13
29,511.14
14
632.44
Yes
No
No
Not Applicable
No reason specified
1
38
M
ASQ7P1W
City
Premium Membership
19-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
23:33:42
7
31.92
11,225.62
7
1,171.772065
No
Yes
Yes
No Information Available
User Friendly Website
0
52
M
4V4TS5S
Town
Basic Membership
22-10-2015
No
xxxxxxxx
null
Both
Fiber_Optic
1:26:03
11
451.85
31,025.45
19
218.797238
Yes
No
Yes
Solved
Poor Customer Service
1
22
F
NGC2LWT
Village
No Membership
19-02-2016
?
CID1191
Gift Vouchers/Coupons
?
Mobile_Data
7:06:29
17
151.74
33,683.02
9
780.630275
Yes
No
No
Not Applicable
No reason specified
1
50
F
ENNL99H
Town
Silver Membership
08-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
21:26:40
7
334.81
91,830.98
1
754.21
Yes
Yes
No
Not Applicable
User Friendly Website
0
51
F
YJRRD90
Town
Gold Membership
07-09-2016
Yes
CID6213
Gift Vouchers/Coupons
Both
Fiber_Optic
17:10:32
8
358.43
42,753.16
23
662.72
Yes
No
Yes
Solved
Poor Product Quality
1
39
F
6U707PH
City
No Membership
31-07-2016
Yes
CID37840
Credit/Debit Card Offers
Desktop
Wi-Fi
0:04:17
15
34
10,129.75
11
632.15
No
Yes
Yes
No Information Available
Poor Product Quality
1
46
M
VJD9DAI
Town
Gold Membership
05-11-2016
Yes
CID295
Gift Vouchers/Coupons
Desktop
Mobile_Data
6:16:01
5
737.93
5,085.87
15
722.7
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
34
F
D1QCRFK
Village
Gold Membership
11-09-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
4:03:01
5
292.04
15,541.79
6
635.21
Yes
No
Yes
Unsolved
Poor Product Quality
0
49
M
Q7VZ8RH
City
Gold Membership
06-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
14:11:51
8
237.87
27,432.83
3
817.33
Yes
No
Yes
No Information Available
Quality Customer Care
0
37
F
OJ639F2
City
Basic Membership
19-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:51:08
12
34.85
45,588.8
24
713.59
No
Yes
Yes
Unsolved
No reason specified
1
36
M
JSZ29Q4
Village
No Membership
14-11-2017
Yes
CID61558
Without Offers
Desktop
Fiber_Optic
23:53:04
18
37.16
46,948.86
12
677.14
Yes
No
No
Not Applicable
Poor Product Quality
1
36
F
0GBTH1I
City
Silver Membership
05-06-2015
Yes
CID17149
Without Offers
Smartphone
Mobile_Data
5:54:50
4
528.66
38,051.01
18
708.62
Yes
No
No
Not Applicable
Too many ads
0
45
F
F2IXII0
City
Basic Membership
25-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
9:01:42
11
306.89
46,334.99
6
649.37
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
22
F
P0VO3XT
Town
Platinum Membership
26-11-2017
Yes
CID2786
Without Offers
Smartphone
Wi-Fi
19:40:36
11
1,018.64
28,662.51
11
167.746237
Yes
Yes
No
Not Applicable
Poor Website
0
51
M
HHX4S7C
Town
No Membership
15-05-2015
?
CID42514
Gift Vouchers/Coupons
Smartphone
Mobile_Data
15:28:51
8
48.89
6,857.51
26
529.68
Yes
No
No
Not Applicable
Poor Customer Service
1
31
M
D4QQOV7
Village
Gold Membership
19-03-2016
Yes
CID24884
Gift Vouchers/Coupons
Desktop
Wi-Fi
4:50:46
21
356.86
39,779.22
24
1,219.220765
Yes
No
No
Not Applicable
Poor Product Quality
0
27
M
RLQWTME
Town
Silver Membership
13-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
1:12:27
12
266.91
37,710.47
17
622.65
Yes
No
Yes
No Information Available
Too many ads
1
30
F
OEPY0XO
Town
Platinum Membership
02-01-2016
?
CID53113
Without Offers
Smartphone
Fiber_Optic
20:38:10
7
73.9
5,029.09
13
752.79
No
Yes
Yes
No Information Available
Too many ads
0
51
F
L4YUN65
Town
Platinum Membership
01-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
14:18:23
10
371.88
30,158.99
11
null
No
Yes
No
Not Applicable
Reasonable Price
0
64
F
D0XB7FE
Village
Basic Membership
16-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
6:15:30
10
168.8
31,435.36
7
628.24
Yes
No
No
Not Applicable
Poor Product Quality
1
31
M
IT7HUT9
City
Basic Membership
26-12-2017
Yes
CID31269
Credit/Debit Card Offers
Desktop
Mobile_Data
19:30:18
18
159.3
5,468.79
8
null
No
Yes
No
Not Applicable
Too many ads
1
42
M
EBIT2YJ
Town
No Membership
13-11-2015
?
CID45564
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:52:09
12
450.83
33,504.04
20
569.49
No
Yes
No
Not Applicable
Poor Customer Service
1
60
M
ZCL1LTZ
Town
No Membership
10-04-2017
?
CID29773
Credit/Debit Card Offers
Desktop
Mobile_Data
9:50:05
19
111.47
13,256.43
20
645.84
Yes
No
Yes
Unsolved
Poor Website
1
28
M
Y2ZOK8R
Village
No Membership
17-07-2017
?
CID4214
Without Offers
Desktop
Mobile_Data
9:41:53
21
543.04
44,450.05
16
37.084687
No
Yes
Yes
Solved in Follow-up
No reason specified
1
62
M
8E0JG25
Town
Basic Membership
01-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
1:08:17
7
68.1
8,144.48
Error
687.17
No
Yes
Yes
Solved
Poor Product Quality
1
21
F
XHPZ5FK
Town
Basic Membership
20-07-2017
Yes
CID23438
Credit/Debit Card Offers
Desktop
Mobile_Data
14:27:57
5
1,190.233751
41,336.57
25
622.19
No
Yes
Yes
Solved in Follow-up
Poor Website
1
44
M
92QO6AG
City
No Membership
20-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
15:48:51
17
223.24
12,806.3
18
1,168.123053
Yes
Yes
No
Not Applicable
Poor Customer Service
1
41
M
OSBS4WK
City
Gold Membership
27-11-2015
Yes
CID24811
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
18:28:52
10
102.03
36,328.11
27
null
Yes
No
Yes
Unsolved
Poor Product Quality
1
44
F
FV4MZE0
City
Premium Membership
07-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
9:58:28
14
1,105.786371
39,583.1
14
791.45
Yes
No
No
Not Applicable
Products always in Stock
0
13
F
PDRTYE5
Village
Platinum Membership
03-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
15:48:39
15
116.23
4,099.7
28
727.52
Yes
No
Yes
No Information Available
Poor Website
0
21
F
YWO85V7
City
Gold Membership
26-09-2015
Yes
CID59042
Without Offers
Desktop
Fiber_Optic
3:46:52
24
213.6
43,532.16
Error
678.41
Yes
No
Yes
Unsolved
Poor Website
1
55
M
XL3FWN5
City
Platinum Membership
22-05-2015
Yes
CID11575
Credit/Debit Card Offers
Smartphone
Fiber_Optic
20:03:31
15
568.36
9,942.41
36.11476844
781.03
Yes
No
No
Not Applicable
Products always in Stock
0
12
F
YEGXAMF
null
Gold Membership
30-12-2017
Yes
xxxxxxxx
Without Offers
Desktop
Mobile_Data
21:13:46
19
368.91
8,485
5
779.1
Yes
Yes
No
Not Applicable
Poor Customer Service
0
60
M
8RTTTIZ
null
Gold Membership
11-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
5:08:09
12
338.65
90,218.58
16
null
Yes
No
Yes
Solved
Products always in Stock
0
45
M
YXGV704
City
Premium Membership
13-07-2015
Yes
CID42430
Without Offers
Desktop
Wi-Fi
17:00:00
11
30.68
6,299.62
12
785.24
No
Yes
No
Not Applicable
Products always in Stock
0
48
M
W30YJYL
Town
Platinum Membership
13-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
6:33:30
4
31.65
46,476.01
27
704.95
Yes
No
Yes
No Information Available
No reason specified
0
53
F
MMB18ZT
City
No Membership
23-11-2015
?
CID29711
Without Offers
Both
Mobile_Data
10:19:57
11
684.27
28,208.6
28
650.04
Yes
Yes
Yes
Unsolved
Too many ads
1
50
M
ZI9UQQI
Town
Premium Membership
26-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
4:54:02
17
257.19
86,625.43
7
1,178.807635
Yes
No
No
Not Applicable
User Friendly Website
0
52
M
UBTQTBD
City
Gold Membership
28-07-2015
Yes
CID45753
Gift Vouchers/Coupons
Both
Fiber_Optic
12:39:33
15
873.73
21,081.2
52.45029642
768.13
Yes
Yes
No
Not Applicable
Poor Website
0
12
M
6YAOSFV
Town
Basic Membership
22-03-2016
Yes
CID41673
Without Offers
Smartphone
Fiber_Optic
23:42:54
7
161.2
3,466.49
16
1,102.194094
No
Yes
No
Not Applicable
Poor Product Quality
1
22
F
JN4H50R
null
Silver Membership
29-10-2016
Yes
CID3700
Without Offers
Smartphone
Wi-Fi
18:53:10
-999
49.16
46,952.29
18
628.76
No
Yes
No
Not Applicable
Poor Product Quality
1
55
F
X96GGSM
City
No Membership
19-01-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
2:09:30
14
32.44
30,769.62
18
687.03
Yes
No
No
Not Applicable
Poor Website
1
15
F
YM2QDZX
Village
Gold Membership
24-05-2015
Yes
CID23431
Without Offers
Smartphone
Wi-Fi
13:57:18
6
872.73
41,340.08
21
629.85
Yes
No
No
Not Applicable
No reason specified
1
48
F
62XA0KO
Town
Gold Membership
11-04-2017
Yes
CID56617
Without Offers
Smartphone
Fiber_Optic
22:22:09
8
1,093.22
16,426.01
15
1,192.850956
Yes
Yes
Yes
Solved
Poor Customer Service
1
62
M
TGCDLAL
Town
Basic Membership
26-09-2015
Yes
CID7779
Credit/Debit Card Offers
Smartphone
Wi-Fi
0:48:58
14
113.44
15,249.99
11
670.56
No
Yes
Yes
No Information Available
Poor Website
1
16
M
AK7V6GD
Town
Gold Membership
12-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
8:46:59
9
412.76
42,716.86
14
848.18
Yes
No
Yes
Solved
User Friendly Website
0
56
F
7E1AO40
Town
No Membership
28-09-2017
Yes
CID30703
Credit/Debit Card Offers
Both
Wi-Fi
8:11:02
1
504.39
14,700.99
29
521.11
Yes
No
No
Not Applicable
No reason specified
1
11
M
XOY9N8V
City
Gold Membership
21-06-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
21:03:42
5
102.1
45,800.25
Error
780.78
No
Yes
Yes
Solved
Too many ads
0
64
F
1WKALZO
Town
No Membership
13-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
15:57:43
11
173.54
8,059.24
10
603.21
No
Yes
Yes
Unsolved
Too many ads
1
24
F
6J4WW4C
City
No Membership
28-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
23:50:28
12
141.15
46,860.94
7
null
Yes
No
Yes
Unsolved
Poor Product Quality
1
60
M
O6PM4EY
City
Basic Membership
01-08-2016
Yes
CID38823
Credit/Debit Card Offers
?
Fiber_Optic
1:55:29
9
31.63
49,905.9
6
602.06
No
Yes
Yes
Solved
Too many ads
1
12
F
VUZG2EK
Town
Basic Membership
26-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
15:33:05
24
34.12
47,847.05
10
601.56
Yes
No
Yes
Unsolved
Poor Customer Service
1
17
M
OLMPPLO
Town
Silver Membership
10-05-2015
Yes
CID4309
Credit/Debit Card Offers
Smartphone
Fiber_Optic
23:47:54
-999
73.36
2,733.82
6
604.57
No
Yes
No
Not Applicable
Poor Customer Service
1
40
F
DR2FSCR
Town
Basic Membership
31-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
16:03:03
12
69.66
22,290.82
Error
638.6
Yes
No
Yes
Solved in Follow-up
No reason specified
1
20
M
VGJF8J5
Town
Basic Membership
01-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
10:27:49
4
226.39
22,491.09
7
640.62
Yes
No
Yes
No Information Available
Poor Product Quality
1
52
M
HSIP9T1
Village
Platinum Membership
24-02-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
3:52:32
11
82.36
15,217.24
23
797.17
Yes
No
Yes
Unsolved
Poor Customer Service
0
35
F
HV3Z42G
Village
Gold Membership
16-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
23:18:44
17
141.89
27,697.56
Error
995.078694
Yes
No
Yes
No Information Available
No reason specified
1