age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
46
M
PC200AC
null
Platinum Membership
24-01-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
19:47:24
10
428.17
21,245.18
Error
795.84
No
Yes
Yes
No Information Available
No reason specified
0
47
F
UY6829R
City
No Membership
01-12-2015
Yes
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
3:28:40
11
1,150.71
21,913.46
5
657.81
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
28
M
JMDDMH5
City
Silver Membership
17-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
22:37:50
13
206.69
11,902.76
19
628.36
No
Yes
No
Not Applicable
Poor Product Quality
1
43
F
86J7W7U
Town
Silver Membership
01-09-2016
?
CID13686
Gift Vouchers/Coupons
Desktop
Fiber_Optic
2:40:48
13
105.74
10,550.36
6
786.36
No
Yes
Yes
Unsolved
Too many ads
0
46
M
KCI0FHA
Town
Gold Membership
01-01-2017
?
CID20191
Without Offers
Desktop
Wi-Fi
3:42:52
11
30.35
33,046.69
14
795.3
Yes
No
No
Not Applicable
User Friendly Website
0
63
M
R9QHIPD
City
Premium Membership
13-05-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
15:12:22
13
108.44
10,396.72
28
744.49
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
13
M
IEC8BT7
City
Silver Membership
17-10-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
19:02:06
14
148.81
8,982.13
21
1,299.019749
Yes
No
No
Not Applicable
Poor Product Quality
0
48
M
QQ5YWYQ
City
Silver Membership
10-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
17:11:44
20
177.27
11,181.63
22
622.86
Yes
No
No
Not Applicable
Poor Customer Service
1
26
M
ZFN9BR3
Town
Basic Membership
31-08-2015
?
CID7272
Without Offers
Desktop
Fiber_Optic
5:16:36
12
30.41
39,232.12
9
434.823681
No
Yes
Yes
Unsolved
No reason specified
1
11
M
M4GS202
City
No Membership
18-12-2017
Yes
CID39260
Gift Vouchers/Coupons
Desktop
Mobile_Data
2:41:21
7
82.07
47,363.05
11
655.77
Yes
No
No
Not Applicable
Too many ads
1
50
F
ANJMCOI
City
Gold Membership
13-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
19:11:29
16
150.35
81,492.96
4
278.806201
Yes
No
Yes
Unsolved
Quality Customer Care
0
37
M
KBC05AU
Town
Basic Membership
27-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
11:24:12
20
30.54
36,371.39
12
515.685426
Yes
No
No
Not Applicable
No reason specified
1
48
M
B2ALAYF
Village
Gold Membership
15-09-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
4:21:25
13
49.01
91,298.78
6
821.27
No
Yes
No
Not Applicable
Products always in Stock
0
56
M
1TG11FI
City
Basic Membership
22-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
15:27:38
14
415.13
32,110.6
27
330.982463
No
Yes
No
Not Applicable
No reason specified
1
41
M
M6M292N
City
Premium Membership
06-10-2016
Yes
CID44902
Credit/Debit Card Offers
Desktop
Fiber_Optic
0:11:27
2
1,261.8
12,343.65
29
767.66
Yes
Yes
Yes
Solved in Follow-up
No reason specified
0
42
F
3BD0404
null
No Membership
07-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:16:25
17
202.89
42,399.92
7
644.05
Yes
No
Yes
Unsolved
Poor Product Quality
1
17
F
AA0R5O0
City
Gold Membership
09-01-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
10:55:16
11
30.46
20,641.04
6
782.24
Yes
No
Yes
Unsolved
Poor Website
0
24
F
2CPYPCZ
Town
Basic Membership
31-03-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
21:36:31
12
42.77
49,650.53
24
225.667385
No
Yes
No
Not Applicable
Poor Customer Service
1
59
M
R62GGHF
null
No Membership
14-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
14:42:28
14
134.33
34,224.86
Error
534.86
Yes
No
No
Not Applicable
Poor Customer Service
1
52
M
PFNDEPL
Village
Basic Membership
06-10-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
11:13:15
17
34.75
37,756.55
24
905.736364
No
Yes
No
Not Applicable
Poor Customer Service
1
23
F
O4O5VSM
City
Basic Membership
05-07-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
12:11:12
20
1,149.970173
23,266.22
21
647.89
Yes
No
Yes
Unsolved
No reason specified
1
47
M
RDXVV9W
Town
Premium Membership
20-07-2017
Yes
CID50605
Gift Vouchers/Coupons
Desktop
Fiber_Optic
4:27:25
9
34.55
72,491.4
11
820.51
Yes
No
Yes
No Information Available
Reasonable Price
0
56
F
LPS36D7
Town
Silver Membership
01-07-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
12:25:50
14
45.58
29,332.52
13
669.2
No
Yes
No
Not Applicable
Poor Website
1
56
F
5L3A1YG
Town
Basic Membership
04-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
11:21:46
13
334.82
9,575.82
15
675
Yes
No
Yes
Solved in Follow-up
Poor Website
1
58
M
0V14YEQ
null
No Membership
26-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
15:56:49
12
206.44
4,191
Error
716.35
Yes
No
No
Not Applicable
Poor Website
1
63
M
CPDXLUX
City
Silver Membership
08-08-2015
Yes
CID36035
Credit/Debit Card Offers
Smartphone
Wi-Fi
9:39:15
16
87.36
87,653.96
3
781.46
No
Yes
Yes
Solved
Quality Customer Care
0
29
F
G7GK0BV
City
Gold Membership
28-01-2016
Yes
CID12947
Credit/Debit Card Offers
Desktop
Mobile_Data
22:41:53
14
532.26
37,115.53
21
663.66
Yes
No
No
Not Applicable
Poor Customer Service
1
37
M
Y72OHKG
Town
Silver Membership
24-01-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
8:03:44
11
569.58
5,526.79
23
600.01
Yes
No
Yes
No Information Available
Poor Product Quality
1
39
F
FEL5LFY
Town
Silver Membership
23-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
4:08:21
12
334.16
11,348.41
6
668.92
No
Yes
Yes
Solved in Follow-up
No reason specified
1
17
M
WCFP2B4
Village
Gold Membership
13-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
18:03:35
21
176.07
47,172.13
28
739.75
Yes
No
No
Not Applicable
No reason specified
0
20
M
G3L0YUG
null
Platinum Membership
10-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
16:55:30
9
324.07
25,503.19
16
709.45
No
Yes
Yes
Solved
No reason specified
0
52
F
2IN5M36
Village
Platinum Membership
02-11-2015
Yes
CID30300
Gift Vouchers/Coupons
Both
Wi-Fi
0:28:00
16
864.51
24,599.99
18
809.08
No
Yes
No
Not Applicable
Quality Customer Care
0
17
F
ZVE9WE4
City
Basic Membership
27-02-2016
No
xxxxxxxx
Without Offers
?
Fiber_Optic
13:40:48
2
418.64
8,104.05
26
544.18
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
14
F
YF28NTJ
null
No Membership
09-08-2016
Yes
CID45077
Credit/Debit Card Offers
Desktop
Wi-Fi
2:44:17
2
336.07
44,029.99
43.07714115
685.87
No
Yes
Yes
Unsolved
Poor Website
1
47
F
98MC8QZ
City
Gold Membership
11-12-2016
Yes
CID28192
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:25:29
-999
1,072.37
55,233.88
17
756.26
No
Yes
Yes
No Information Available
Products always in Stock
0
48
F
BPMNF8P
Town
Gold Membership
03-01-2016
Yes
CID34865
Credit/Debit Card Offers
Smartphone
Fiber_Optic
10:26:52
22
62.49
22,704.72
9
764.21
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
56
F
SGDW6RY
City
Basic Membership
17-12-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
21:26:02
16
154.03
39,467.79
10
708.81
No
Yes
Yes
Solved in Follow-up
Too many ads
1
12
M
60FBRLW
City
Gold Membership
30-03-2015
No
xxxxxxxx
Without Offers
Both
Wi-Fi
14:31:11
13
416.31
49,378.83
12
null
Yes
No
Yes
No Information Available
Poor Website
0
27
M
18A0V42
null
No Membership
08-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
12:55:34
17
78.13
8,828.73
28
702.54
Yes
No
Yes
Solved in Follow-up
No reason specified
1
47
F
BR8P2H7
Town
No Membership
31-07-2015
Yes
CID45780
Credit/Debit Card Offers
Desktop
Mobile_Data
22:17:44
17
1,147.669839
26,411.57
25
1,440.862047
No
Yes
Yes
Solved
Poor Customer Service
1
57
F
BIYI9KS
Town
Gold Membership
03-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
19:59:22
-999
471.88
12,855.33
13
641.45
No
Yes
No
Not Applicable
Poor Product Quality
1
54
M
XWCV5WC
Village
Premium Membership
03-08-2015
?
CID15800
Gift Vouchers/Coupons
Desktop
Wi-Fi
7:22:28
25
39.3
7,763.68
8
723.89
No
Yes
No
Not Applicable
Too many ads
0
56
M
UU8ZMDN
City
Premium Membership
09-09-2016
Yes
CID22424
Credit/Debit Card Offers
Both
Mobile_Data
2:19:00
17
963.46
23,990.41
Error
746.09
Yes
Yes
No
Not Applicable
User Friendly Website
0
17
F
MXYGP0Y
Town
Basic Membership
17-09-2017
?
CID24441
Gift Vouchers/Coupons
Desktop
Wi-Fi
15:10:08
-999
301.45
46,185.7
26
595.31
Yes
Yes
Yes
Solved
Poor Website
1
64
M
YHLOLK9
Town
No Membership
06-09-2017
Yes
CID12304
Gift Vouchers/Coupons
Desktop
Wi-Fi
2:50:21
6
51.63
37,789.43
21
547.17
Yes
No
Yes
No Information Available
Too many ads
1
44
F
1WMGMR8
null
Basic Membership
27-11-2017
Yes
CID26493
Credit/Debit Card Offers
Smartphone
Fiber_Optic
6:07:00
12
712.62
19,236.18
Error
622.05
No
Yes
No
Not Applicable
Poor Website
1
17
F
Z9L2JTM
Town
No Membership
24-06-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
17:02:28
14
193.89
18,153.86
27
null
Yes
No
No
Not Applicable
Poor Product Quality
1
59
M
YTILLLP
Town
Premium Membership
07-12-2017
Yes
CID27462
Without Offers
Desktop
Fiber_Optic
17:17:19
6
136.25
6,332.63
24
1,201.161549
No
Yes
No
Not Applicable
Poor Website
0
60
F
FJIBQ5B
null
No Membership
07-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
17:18:11
15
362.41
18,624.2
25
518.7
Yes
No
No
Not Applicable
Poor Customer Service
1
14
F
F163EBU
City
No Membership
03-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
6:50:18
4
245.93
2,832.34
9
656.02
Yes
Yes
No
Not Applicable
No reason specified
1
35
F
LWMGG8B
Village
Premium Membership
18-10-2017
Yes
CID46342
Gift Vouchers/Coupons
?
Wi-Fi
3:21:54
15
273.32
71,805.17
12
843.59
Yes
Yes
Yes
Unsolved
User Friendly Website
0
45
F
XI5V98L
City
Premium Membership
16-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:10:48
-999
31.67
14,931.76
13
468.331538
No
Yes
Yes
Unsolved
Poor Product Quality
0
19
M
82O0R4A
City
Gold Membership
28-03-2016
No
xxxxxxxx
Without Offers
Both
Mobile_Data
22:05:47
4
264.72
42,458.89
19
748.26
Yes
No
No
Not Applicable
Poor Customer Service
0
56
M
8224PCQ
null
Basic Membership
25-08-2016
Yes
CID50842
Credit/Debit Card Offers
Smartphone
Wi-Fi
12:42:34
22
207.39
5,301.7
25
616.04
Yes
Yes
No
Not Applicable
Poor Customer Service
1
10
M
LDAGM42
City
Basic Membership
23-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
8:02:49
7
421.2
24,537.77
9
508.54
Yes
Yes
No
Not Applicable
Too many ads
1
51
F
4174AWP
City
No Membership
22-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
1:44:30
12
318.64
16,232.74
14
608.17
No
Yes
No
Not Applicable
Poor Product Quality
1
60
F
MUPU8DH
Village
Silver Membership
19-10-2016
No
xxxxxxxx
Without Offers
?
Fiber_Optic
16:36:22
6
78.91
36,524.32
11
610.61
Yes
No
Yes
Solved
Poor Website
1
60
F
P79E7G8
Village
Basic Membership
01-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
5:48:09
18
46.06
8,405.55
28
610.55
No
Yes
No
Not Applicable
Poor Website
1
19
M
2N5A913
City
Basic Membership
16-10-2017
?
CID48421
Credit/Debit Card Offers
?
Mobile_Data
21:01:37
16
31.11
38,749.74
27
207.848063
No
Yes
Yes
Solved
Too many ads
1
61
F
CGT0G06
City
Silver Membership
12-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
22:22:16
2
34.14
23,997.35
7
702.72
No
Yes
No
Not Applicable
Poor Customer Service
0
24
M
TGFJ3EE
null
No Membership
16-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
18:51:48
17
107.32
16,839.84
20
528.25
Yes
No
No
Not Applicable
No reason specified
1
27
M
XW83Z2F
City
No Membership
02-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
13:07:35
17
282.63
18,110.87
10
526.16
Yes
Yes
No
Not Applicable
Too many ads
1
14
M
RF50A21
City
No Membership
23-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
2:14:47
15
111.03
28,466.71
28
207.697015
No
Yes
No
Not Applicable
Poor Website
1
53
M
PBODAG8
City
Silver Membership
14-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
15:18:54
19
-527.440747
40,840.01
13
412.385084
Yes
No
No
Not Applicable
Poor Website
0
32
F
3G3RVUN
null
No Membership
27-04-2016
Yes
CID59870
Credit/Debit Card Offers
Desktop
Wi-Fi
20:31:58
6
-876.271985
10,168.01
6
559.03
Yes
No
No
Not Applicable
Poor Customer Service
1
45
M
L5Q03QP
Village
Gold Membership
28-05-2016
Yes
CID16058
Gift Vouchers/Coupons
Desktop
Mobile_Data
6:41:59
-999
305.23
25,119.47
27
null
Yes
No
Yes
Unsolved
No reason specified
0
14
F
XPXVQ5D
Town
Basic Membership
30-09-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
13:23:08
19
85.03
46,270.88
35.74978206
606.81
No
Yes
No
Not Applicable
Poor Product Quality
1
60
F
I31WCPM
City
Gold Membership
27-01-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
12:13:06
9
-1,130.866721
41,198.38
16
null
Yes
No
Yes
No Information Available
Poor Product Quality
0
21
M
LIA9XAA
City
Basic Membership
21-12-2016
Yes
CID23677
Gift Vouchers/Coupons
Smartphone
Mobile_Data
20:38:55
15
557.7
40,242.69
11
613.41
No
Yes
No
Not Applicable
Poor Website
1
29
F
D2ZWZ2Q
Town
Basic Membership
17-02-2016
Yes
CID60347
Gift Vouchers/Coupons
Desktop
Fiber_Optic
9:06:34
17
593.84
24,499.94
22
null
No
Yes
No
Not Applicable
Poor Website
1
45
F
212475B
City
No Membership
15-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
6:22:29
22
207.78
24,917.97
23
585.61
No
Yes
No
Not Applicable
Poor Product Quality
1
19
F
GP11WDF
Town
Basic Membership
20-03-2016
Yes
CID50934
Without Offers
Desktop
Mobile_Data
0:36:05
14
120.77
5,960.61
Error
699.65
Yes
No
Yes
Solved in Follow-up
No reason specified
1
53
M
Q5KVMZO
null
Silver Membership
05-06-2015
Yes
CID40054
Credit/Debit Card Offers
Both
Fiber_Optic
18:35:51
7
554.34
11,878.84
3
774.26
Yes
No
No
Not Applicable
Products always in Stock
0
43
F
CUS8EA8
null
Basic Membership
14-10-2017
Yes
CID36456
Without Offers
Desktop
Mobile_Data
18:12:58
6
35.14
38,790.48
8
700.48
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
47
M
9KQ133D
Town
Silver Membership
27-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
7:36:19
17
137.15
9,261.74
6
691.77
Yes
No
No
Not Applicable
Poor Customer Service
1
14
M
NJ7C0ZF
City
Gold Membership
14-12-2017
Yes
CID10490
Gift Vouchers/Coupons
?
Mobile_Data
12:21:50
22
369.13
35,454.34
28
null
Yes
Yes
Yes
Solved
Poor Website
0
13
M
Q0Z9ISD
Village
Platinum Membership
20-09-2017
?
CID47420
Credit/Debit Card Offers
Desktop
Mobile_Data
21:28:12
21
202.66
44,192.6
50.89558692
792.02
No
Yes
No
Not Applicable
No reason specified
0
55
F
06JS9X3
Town
Platinum Membership
18-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
17:30:12
11
149.09
97,877.08
7
759.48
No
Yes
No
Not Applicable
User Friendly Website
0
10
M
PNXJNS2
Town
Platinum Membership
20-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:33:45
20
170.8
47,595.8
7
814.01
No
Yes
No
Not Applicable
Products always in Stock
0
33
M
JTD6QLD
Town
Basic Membership
13-01-2017
Yes
CID40504
Without Offers
Desktop
Wi-Fi
20:16:12
24
671.75
22,170.38
24
641.23
Yes
Yes
Yes
Solved
No reason specified
1
24
M
F3R23UQ
Village
Premium Membership
29-07-2016
Yes
CID54427
Gift Vouchers/Coupons
Desktop
Mobile_Data
21:01:46
20
110.88
34,826.45
43.69016354
240.115335
Yes
No
No
Not Applicable
Poor Product Quality
0
44
M
JQSV7OP
Town
Gold Membership
05-05-2017
Yes
CID10569
Credit/Debit Card Offers
Desktop
Mobile_Data
3:41:28
-999
175.33
1,308.62
23
782.91
Yes
No
Yes
Solved in Follow-up
Poor Website
0
34
M
H0KB5UC
City
Silver Membership
02-11-2015
Yes
CID41327
Gift Vouchers/Coupons
?
Wi-Fi
4:00:09
21
255.95
14,196.32
9
382.169764
Yes
Yes
Yes
Solved in Follow-up
Reasonable Price
0
19
F
4CO5VIC
Town
Gold Membership
28-12-2015
Yes
CID10173
Credit/Debit Card Offers
Desktop
Wi-Fi
1:41:48
7
266.88
2,760.72
24
638.85
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
53
M
9ZANM27
City
Basic Membership
18-10-2017
Yes
CID62685
Credit/Debit Card Offers
Both
Wi-Fi
14:17:50
2
1,010.97
21,027.81
11
678.88
Yes
Yes
Yes
Solved in Follow-up
Poor Website
1
41
F
QMEUJ1S
Village
Gold Membership
08-03-2015
Yes
CID20117
Without Offers
Desktop
Fiber_Optic
17:59:33
23
283.47
34,588.2
21
759.41
No
Yes
Yes
Solved
No reason specified
0
59
F
HROXBL2
null
Silver Membership
03-03-2017
?
CID43599
Without Offers
Desktop
Wi-Fi
5:20:57
10
154.22
24,868.18
20
1,127.97074
No
Yes
No
Not Applicable
Poor Customer Service
0
11
F
5NXAW3S
City
Platinum Membership
27-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
13:12:09
20
-644.119358
28,867.98
13
736.33
Yes
No
No
Not Applicable
No reason specified
0
34
F
4YDWSKH
Town
Platinum Membership
08-10-2017
Yes
CID56354
Without Offers
Both
Wi-Fi
8:07:30
16
533.67
27,512.78
23
779.62
No
Yes
No
Not Applicable
No reason specified
0
60
F
MB95EKQ
Town
Basic Membership
02-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
3:01:11
12
365.01
46,625.25
6
605.44
No
Yes
Yes
Unsolved
No reason specified
1
51
M
EM4C3FN
Town
Gold Membership
30-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
7:50:10
11
319.34
26,654.11
29
719.89
Yes
No
No
Not Applicable
Poor Customer Service
1
10
M
Q9LX0CT
City
No Membership
21-01-2017
Yes
CID4106
Credit/Debit Card Offers
Desktop
Fiber_Optic
4:08:30
-999
30.29
5,357.89
7
644.34
Yes
No
No
Not Applicable
No reason specified
1
16
M
GL446GA
null
No Membership
08-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
14:22:28
16
34.6
32,627.79
Error
676.2
No
Yes
No
Not Applicable
No reason specified
1
38
F
J197IFY
Town
Silver Membership
24-08-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
22:38:42
15
809.14
19,611.69
13
616.89
No
Yes
Yes
Solved in Follow-up
Too many ads
1
63
M
6T5QIZV
Town
Gold Membership
18-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
16:37:37
16
175.5
14,529.66
19
261.293257
No
Yes
No
Not Applicable
Poor Customer Service
0
54
F
PC0OJGT
City
Silver Membership
11-11-2015
?
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
19:38:14
17
373.26
31,131.92
11
743.1
Yes
No
Yes
No Information Available
Poor Customer Service
0
53
F
PC6MKJ5
Town
Silver Membership
15-01-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
11:24:51
2
53.16
97,485.74
19
731.66
No
Yes
Yes
Solved in Follow-up
User Friendly Website
0
53
F
H7JHABO
Village
Silver Membership
12-02-2016
Yes
CID34050
Without Offers
Smartphone
Wi-Fi
19:01:14
-999
32.06
6,115.87
5
null
Yes
No
No
Not Applicable
Poor Customer Service
0
22
M
0GF09J3
null
Gold Membership
10-07-2015
?
CID28516
Credit/Debit Card Offers
Desktop
Fiber_Optic
1:22:54
23
-760.296326
18,264.61
20
null
No
Yes
Yes
No Information Available
Too many ads
0
24
F
QDCOIRC
City
No Membership
13-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
8:41:59
12
156.2
43,588.05
26
null
No
Yes
Yes
No Information Available
Poor Customer Service
1