age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
59
F
KTB45ER
Town
Premium Membership
16-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
12:47:51
19
54.63
72,852.43
5
701.3
No
Yes
No
Not Applicable
Quality Customer Care
0
13
M
0IGBHKL
Town
Gold Membership
21-08-2016
No
xxxxxxxx
Without Offers
?
Fiber_Optic
13:59:37
16
393.42
39,085.84
14
304.518782
Yes
Yes
No
Not Applicable
No reason specified
1
34
M
USBIP2D
Town
Platinum Membership
08-04-2016
Yes
CID4444
Gift Vouchers/Coupons
?
Fiber_Optic
2:11:52
-999
234.76
34,478.66
27
773.25
Yes
Yes
No
Not Applicable
Poor Website
0
38
M
1AGEJHB
Town
No Membership
01-01-2015
Yes
CID43428
Gift Vouchers/Coupons
Smartphone
Mobile_Data
8:59:47
24
75.55
33,512.23
11
706.43
No
Yes
No
Not Applicable
Poor Customer Service
1
49
M
41DXUZE
City
No Membership
30-11-2015
?
CID37416
Credit/Debit Card Offers
Smartphone
Wi-Fi
19:26:18
11
35.46
20,413.44
10
null
No
Yes
No
Not Applicable
Poor Website
1
29
M
EEG4I42
Town
Gold Membership
29-09-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
22:14:41
17
31.79
5,904.48
5
1,203.981697
No
Yes
No
Not Applicable
Poor Website
1
16
M
5K2C6BS
City
Gold Membership
05-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
12:28:37
3
66.97
1,359.38
21
761.77
No
Yes
Yes
No Information Available
No reason specified
0
27
F
B0OGXU5
null
No Membership
23-01-2017
?
CID30638
Without Offers
?
Fiber_Optic
0:52:43
23
34.38
13,615.4
9
539.6
No
Yes
Yes
No Information Available
Too many ads
1
43
M
OOFNFEU
null
No Membership
24-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
8:43:58
11
151.14
41,195.77
6
663.51
No
Yes
Yes
No Information Available
Poor Product Quality
1
26
M
BTEA0ZH
null
Premium Membership
18-11-2017
?
CID20702
Credit/Debit Card Offers
Desktop
Mobile_Data
0:09:32
24
41.5
10,012.81
5
753.81
No
Yes
Yes
No Information Available
Poor Product Quality
0
60
F
KYARQXQ
Town
Gold Membership
16-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
15:39:52
9
77.1
11,855.91
Error
733.56
No
Yes
No
Not Applicable
Reasonable Price
0
34
M
8NUIV9M
null
Premium Membership
15-12-2017
Yes
CID52341
Credit/Debit Card Offers
?
Wi-Fi
22:07:06
8
123.93
31,681.39
12
813.93
No
Yes
No
Not Applicable
User Friendly Website
0
43
M
D61H7FG
Village
Silver Membership
23-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
2:41:54
13
1,234.096157
48,877.59
Error
613.55
No
Yes
No
Not Applicable
Too many ads
1
31
F
RHPRCT0
Village
Premium Membership
07-12-2015
?
CID26260
Gift Vouchers/Coupons
Smartphone
Wi-Fi
8:12:30
16
108.74
79,653.46
Error
700.23
Yes
No
No
Not Applicable
Reasonable Price
0
61
F
F7AD6VH
null
No Membership
09-03-2015
Yes
CID29124
Credit/Debit Card Offers
Smartphone
Mobile_Data
7:07:03
7
112.24
47,966.85
23
205.288158
Yes
No
No
Not Applicable
Poor Customer Service
1
61
F
XMGE7KD
Village
Basic Membership
04-09-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
20:35:00
20
101.91
10,364.56
24
null
Yes
No
Yes
Solved
Poor Product Quality
1
39
M
MYNPKR6
null
Gold Membership
11-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
8:43:37
13
-448.535992
2,597
7
197.686043
No
Yes
No
Not Applicable
No reason specified
0
48
M
U9FLC8S
null
Gold Membership
13-03-2015
Yes
CID28178
Without Offers
Desktop
Fiber_Optic
22:36:56
13
545.85
24,901.68
22
613.7
Yes
No
No
Not Applicable
Too many ads
1
57
M
3QFNPR5
null
Basic Membership
09-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:15:53
13
161.25
6,984.34
18
688.66
Yes
No
No
Not Applicable
Poor Website
1
40
F
DWYRSRG
null
Premium Membership
14-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
13:20:35
8
344.42
93,918.98
11
1,110.239664
No
Yes
No
Not Applicable
Quality Customer Care
0
25
M
968B52W
City
Platinum Membership
18-07-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
11:36:27
15
232.78
37,145.21
9
720.29
Yes
Yes
Yes
No Information Available
Poor Customer Service
0
30
M
KT7OKKP
City
Basic Membership
04-04-2017
Yes
CID48449
Without Offers
Desktop
Mobile_Data
7:46:14
16
-1,044.248238
1,564.12
11
548.62
Yes
No
Yes
Solved
Too many ads
1
26
F
JUKN040
Town
No Membership
10-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
8:44:36
10
99.93
48,208.95
47.74895186
557.69
Yes
No
Yes
Unsolved
Poor Product Quality
1
39
F
6LL8BFD
null
Basic Membership
30-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
5:08:01
9
855.471415
4,479.73
5
613.89
No
Yes
No
Not Applicable
Poor Customer Service
1
28
F
EI4O7Q5
Town
Platinum Membership
15-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
3:17:55
9
203.28
26,277.31
27
405.378662
Yes
No
No
Not Applicable
Too many ads
0
41
M
T28YEFK
Village
Platinum Membership
23-07-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
21:16:16
10
199.63
45,726.46
13
268.429092
No
Yes
Yes
No Information Available
No reason specified
0
60
F
U2QPUJG
Town
Basic Membership
28-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
5:02:04
14
-984.896768
44,858.04
18
559.35
No
Yes
No
Not Applicable
Too many ads
1
33
F
ZZ69XVI
City
Platinum Membership
19-09-2017
?
CID943
Without Offers
Desktop
Fiber_Optic
7:20:59
15
239.41
12,847.38
Error
776.46
Yes
Yes
No
Not Applicable
Poor Customer Service
0
46
F
H2W1OHD
City
Gold Membership
24-08-2017
?
CID48592
Without Offers
Smartphone
Mobile_Data
23:34:24
11
30.75
30,353.71
23
706.36
No
Yes
No
Not Applicable
Poor Product Quality
1
34
M
DNELK8E
null
Silver Membership
17-09-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
7:28:51
19
49.01
43,351.22
27
746.34
Yes
No
No
Not Applicable
Too many ads
0
30
M
RRX5RL0
City
No Membership
18-07-2017
Yes
CID32819
Gift Vouchers/Coupons
Both
Wi-Fi
8:40:22
5
464.61
42,827.71
15
885.894321
No
Yes
No
Not Applicable
Too many ads
1
31
M
AKSM4WG
City
Platinum Membership
09-03-2016
Yes
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
4:32:37
11
1,048.78
23,017.32
5
764.66
Yes
Yes
No
Not Applicable
Quality Customer Care
0
22
M
0QFNMJA
City
Basic Membership
13-11-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
12:39:32
20
31.12
33,246.01
29
null
Yes
No
No
Not Applicable
Poor Product Quality
1
17
M
TPRT6G3
Village
Basic Membership
26-10-2017
Yes
CID50825
Without Offers
Smartphone
Wi-Fi
12:19:41
5
294.43
46,600.57
25
648.44
No
Yes
Yes
No Information Available
Poor Customer Service
1
13
M
O4LLHTP
Town
Basic Membership
04-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:00:32
5
176.03
15,381.64
37.60412159
592.74
Yes
No
Yes
Unsolved
Too many ads
1
61
F
KLDCGKY
City
Premium Membership
01-02-2016
?
CID49950
Credit/Debit Card Offers
Desktop
Wi-Fi
11:59:27
18
94.88
44,294.47
2
null
No
Yes
Yes
No Information Available
User Friendly Website
0
12
F
Y7HZZQ1
Village
Basic Membership
22-05-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
15:25:44
-999
143.76
10,147.18
27
934.62276
No
Yes
No
Not Applicable
Poor Customer Service
1
29
F
JY63HSN
Town
No Membership
14-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
5:55:10
16
34.32
18,864.67
6
674.27
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
57
M
85SHWMR
City
Premium Membership
30-03-2015
Yes
CID54939
Credit/Debit Card Offers
Both
Fiber_Optic
17:35:28
5
1,216.37
6,537.85
14
706.94
Yes
No
Yes
Unsolved
User Friendly Website
0
12
M
8ZZCD8P
Town
No Membership
04-08-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
20:13:23
19
133.49
43,506.03
26
594.56
No
Yes
Yes
No Information Available
Poor Product Quality
1
38
F
VYTJKQQ
Village
Basic Membership
11-12-2017
Yes
CID28692
Gift Vouchers/Coupons
?
Mobile_Data
13:02:58
6
34.82
46,739.47
21
959.110714
No
Yes
No
Not Applicable
Too many ads
1
37
F
RCVXEI8
Town
No Membership
12-06-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
12:58:44
5
269.36
27,902.78
5
612.66
Yes
Yes
No
Not Applicable
Poor Customer Service
1
11
M
G6ZPRZG
Village
Basic Membership
05-11-2017
Yes
CID62871
Gift Vouchers/Coupons
?
Fiber_Optic
0:57:03
17
134.24
22,723.74
16
625.32
No
Yes
No
Not Applicable
Poor Product Quality
1
45
F
JVXNKX1
Town
Gold Membership
03-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
15:38:02
-999
452.33
48,378.46
17
704.55
No
Yes
No
Not Applicable
Too many ads
0
37
M
O12MKJQ
Village
Premium Membership
12-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
13:29:15
11
329.33
19,899.2
16
787.15
Yes
Yes
No
Not Applicable
Reasonable Price
0
27
F
UD9VCB9
Town
Silver Membership
03-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
20:49:07
14
32.2
36,876.14
25
676.53
Yes
No
No
Not Applicable
Poor Product Quality
1
28
F
OK8Z0LI
Village
Gold Membership
23-08-2016
Yes
CID47155
Without Offers
Desktop
Fiber_Optic
17:34:25
10
31.71
46,185.59
26
1,233.609017
Yes
No
No
Not Applicable
Poor Website
0
31
F
TDD8D3F
City
Premium Membership
12-12-2015
No
xxxxxxxx
Without Offers
?
Mobile_Data
22:02:27
10
269.6
31,672.95
26
784.98
Yes
Yes
Yes
Solved in Follow-up
Poor Website
0
24
F
CALQ8EL
City
Basic Membership
30-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
2:37:34
14
30.59
46,484.91
23
null
No
Yes
Yes
Unsolved
Poor Product Quality
1
32
F
X5K65IM
Town
Premium Membership
24-01-2016
Yes
CID25906
Credit/Debit Card Offers
Both
Fiber_Optic
16:52:21
13
872.11
26,137.28
13
773.41
No
Yes
No
Not Applicable
Products always in Stock
0
36
M
GTPOEFK
null
No Membership
26-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
13:03:53
16
421.56
47,764.95
9
469.662191
Yes
No
No
Not Applicable
Too many ads
1
42
M
H3NKXCX
City
No Membership
04-04-2016
?
CID32524
Credit/Debit Card Offers
Desktop
Wi-Fi
19:12:11
4
453.09
3,635.56
Error
643.35
Yes
Yes
Yes
No Information Available
Poor Product Quality
1
21
F
DYX08AL
Village
Gold Membership
26-11-2017
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
8:23:13
14
196.44
29,034.79
Error
619.24
Yes
No
Yes
No Information Available
Poor Customer Service
1
49
F
A9UCOPI
City
Premium Membership
12-12-2017
Yes
CID37121
Without Offers
Desktop
Fiber_Optic
11:55:33
18
-1,030.274618
83,644.49
14
1,255.000575
Yes
No
No
Not Applicable
Reasonable Price
0
42
F
16LMNNT
Town
Basic Membership
26-05-2015
Yes
CID51049
Gift Vouchers/Coupons
Desktop
Wi-Fi
21:42:30
12
221.56
36,667.98
7
635.26
No
Yes
Yes
Solved
Poor Website
0
27
F
SLOJ2MW
City
Gold Membership
15-01-2017
Yes
xxxxxxxx
Without Offers
Desktop
Wi-Fi
2:28:52
15
368.5
27,038.47
8
835.98
No
Yes
No
Not Applicable
Reasonable Price
0
25
M
1QY7V8M
null
No Membership
28-10-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
17:01:16
19
219.64
34,445.59
13
507.4
No
Yes
No
Not Applicable
No reason specified
1
34
M
UYED2O8
Town
Platinum Membership
25-02-2016
Yes
CID17586
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
6:58:15
12
232.01
1,879.13
28
null
No
Yes
Yes
No Information Available
Too many ads
0
56
M
T4D57VG
Town
Basic Membership
28-01-2015
Yes
CID7554
Gift Vouchers/Coupons
Desktop
Fiber_Optic
4:39:44
10
514.53
11,644.69
19
null
Yes
No
No
Not Applicable
Too many ads
1
32
M
5SHET69
City
Silver Membership
25-11-2015
Yes
CID33072
Credit/Debit Card Offers
Smartphone
Wi-Fi
6:45:24
-999
124.84
32,951.07
11
754.73
Yes
No
Yes
Unsolved
Too many ads
0
63
F
4V788KT
Town
Premium Membership
03-08-2015
Yes
CID40310
Gift Vouchers/Coupons
Smartphone
Mobile_Data
21:06:59
15
251.17
31,482.54
18
845.46
Yes
Yes
Yes
Solved
Quality Customer Care
0
10
F
ZHMNVLZ
null
Premium Membership
29-06-2016
Yes
CID21539
Gift Vouchers/Coupons
Desktop
Mobile_Data
1:00:07
10
823.99
57,195.25
17
738.83
Yes
Yes
No
Not Applicable
User Friendly Website
0
49
F
FJU5ZRB
Town
Silver Membership
14-12-2016
?
CID18196
Credit/Debit Card Offers
Desktop
Mobile_Data
4:04:41
-999
1,636.946246
29,021.3
26
1,032.643312
Yes
No
No
Not Applicable
Poor Customer Service
1
39
M
UG4R943
Village
Premium Membership
26-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
13:29:46
15
373.3
3,092.77
6
838.24
No
Yes
No
Not Applicable
Quality Customer Care
0
25
F
BV216JV
Village
Premium Membership
20-06-2015
Yes
CID56424
Without Offers
Smartphone
Fiber_Optic
7:34:27
15
35.3
17,077.55
21
734.69
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
61
F
M7OMFKD
City
Silver Membership
06-02-2017
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
11:49:45
12
344.36
9,341.08
16
618.67
No
Yes
Yes
No Information Available
Poor Customer Service
1
29
F
HGDWD17
Town
Basic Membership
28-09-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
17:59:19
11
62.38
37,441.65
27
507
No
Yes
Yes
Solved in Follow-up
No reason specified
1
22
F
FDMORZL
City
No Membership
21-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
6:01:17
-999
175.87
19,166.4
10
525.03
Yes
No
Yes
Unsolved
Poor Customer Service
1
26
F
HKUHKCS
null
No Membership
05-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
21:46:36
14
174.3
47,532.18
16
566.33
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
10
M
3EMWAVR
Village
No Membership
15-10-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
7:54:12
17
139.45
27,415.14
10
637.34
Yes
No
Yes
Solved
Poor Product Quality
1
18
M
RO5L7TT
City
Silver Membership
03-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
23:16:32
17
158.37
37,844.49
Error
843.478727
Yes
No
Yes
Solved
No reason specified
0
27
F
36X6LBF
null
Basic Membership
08-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
3:56:19
15
169.52
35,173.68
17
703.67
No
Yes
Yes
Unsolved
Poor Product Quality
1
23
M
JEHEEV6
Town
Gold Membership
04-11-2015
Yes
CID63002
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
3:48:30
11
101.96
18,348.01
8
948.16136
No
Yes
No
Not Applicable
Poor Product Quality
0
60
M
S72IW5P
City
No Membership
05-12-2017
Yes
CID1122
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
6:04:14
20
44
32,469.2
29
null
Yes
No
No
Not Applicable
Too many ads
1
28
M
8NOHIAU
Town
Basic Membership
20-10-2015
Yes
CID23522
Credit/Debit Card Offers
Both
Fiber_Optic
15:27:17
2
285.08
33,242.82
29
678.28
Yes
No
No
Not Applicable
Poor Product Quality
1
17
F
8MDKOM7
Town
Basic Membership
28-03-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
12:05:54
15
134.99
12,731.98
26
263.287386
Yes
No
Yes
No Information Available
Poor Product Quality
1
36
F
JGMVQIW
City
Basic Membership
01-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
17:19:12
15
217.04
40,785.46
26
500.36
No
Yes
Yes
No Information Available
Poor Website
1
18
M
QNEH6CD
Town
Silver Membership
16-02-2015
Yes
CID14421
Without Offers
?
Mobile_Data
19:23:31
4
413.54
32,549.22
14
null
Yes
No
No
Not Applicable
Poor Product Quality
0
36
M
79Q7146
Town
Silver Membership
19-12-2016
Yes
CID43438
Gift Vouchers/Coupons
Smartphone
Mobile_Data
18:32:33
17
242.84
9,632.74
5
703.18
Yes
No
No
Not Applicable
Too many ads
1
10
M
5RDY4WR
City
Silver Membership
04-04-2016
Yes
CID18621
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
19:45:08
6
177.53
7,606
2.49891818
613.76
No
Yes
No
Not Applicable
No reason specified
1
21
M
BTXW6N6
Town
Gold Membership
02-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
22:34:55
10
328.31
15,639.02
5
null
No
Yes
No
Not Applicable
User Friendly Website
0
56
M
U0HIYAV
City
No Membership
13-07-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
18:03:36
15
73.01
18,798.84
27
990.144665
No
Yes
No
Not Applicable
Poor Customer Service
1
63
M
72YRUUN
City
Premium Membership
14-11-2017
?
CID36365
Without Offers
Desktop
Fiber_Optic
7:06:12
16
409.54
9,932.9
18
759.94
No
Yes
No
Not Applicable
Poor Product Quality
0
35
F
81OEO0G
City
Gold Membership
22-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
21:37:27
12
33.32
17,071.75
26
682.49
No
Yes
No
Not Applicable
Poor Website
1
20
M
I9ZT1XU
City
Gold Membership
04-09-2016
Yes
CID47533
Credit/Debit Card Offers
?
Fiber_Optic
0:00:18
7
552.47
24,191.33
12
342.194867
Yes
No
No
Not Applicable
Quality Customer Care
0
43
F
NKU01RQ
null
Silver Membership
06-04-2017
Yes
CID58968
Without Offers
?
Mobile_Data
23:46:03
7
518.36
4,955.55
26
601.36
Yes
No
Yes
No Information Available
Poor Website
1
60
F
NVW052Y
City
Premium Membership
14-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
4:32:15
14
371.73
25,425.79
24
454.92003
Yes
No
No
Not Applicable
No reason specified
0
62
F
0DPB0A4
null
Platinum Membership
23-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
0:23:58
22
71.14
29,127.51
9
755.38
Yes
No
Yes
No Information Available
No reason specified
0
19
M
JDZZ43A
City
Platinum Membership
14-07-2015
Yes
CID16074
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
5:27:52
4
31.02
23,495.1
19
176.032335
No
Yes
Yes
Solved
No reason specified
0
21
M
5NR7VAN
Town
Gold Membership
01-04-2016
Yes
CID53038
Credit/Debit Card Offers
?
Fiber_Optic
1:19:18
14
128.6
48,923.42
8
743.49
No
Yes
No
Not Applicable
Poor Website
0
38
F
P1L5B2J
City
Basic Membership
17-12-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
9:28:16
19
112.51
7,146.32
26
640.46
No
Yes
No
Not Applicable
Poor Website
1
62
M
46D90OK
City
Basic Membership
24-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:13:11
17
345
34,931.68
Error
690.51
No
Yes
No
Not Applicable
Poor Product Quality
1
12
M
6JXJWUL
Town
No Membership
26-01-2015
?
CID51004
Without Offers
Desktop
Mobile_Data
23:24:52
5
600.73
17,998.51
16
325.713454
Yes
No
Yes
Unsolved
Poor Website
1
48
M
F90DILD
null
Gold Membership
11-02-2015
Yes
CID41347
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
17:57:18
13
163.59
46,514.02
12
725.93
No
Yes
Yes
Solved
Too many ads
0
43
M
2RL5L65
City
Silver Membership
02-03-2015
Yes
CID36192
null
Both
Wi-Fi
3:33:15
12
518.5
20,853.17
29
643.92
Yes
Yes
No
Not Applicable
Too many ads
1
35
F
7AC06HZ
City
Gold Membership
23-01-2015
Yes
CID46550
Gift Vouchers/Coupons
Smartphone
Mobile_Data
3:57:14
5
73.32
6,618.19
8
668.7
Yes
No
No
Not Applicable
Poor Website
1
24
M
O37PO1M
null
Gold Membership
21-09-2016
Yes
CID34924
Credit/Debit Card Offers
Smartphone
Mobile_Data
3:45:51
17
37.13
40,046.56
22
989.773878
No
Yes
Yes
Unsolved
Poor Product Quality
1
64
M
1L8QSCH
Town
Silver Membership
18-06-2016
?
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
1:55:05
4
1,250.719873
24,857.28
17
null
Yes
No
Yes
Solved
No reason specified
1
15
F
W8YHOUJ
Village
Premium Membership
20-04-2016
?
CID50363
Without Offers
?
Mobile_Data
21:29:28
24
444.2
10,245.55
17
796.7
Yes
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
30
F
1ACIJEP
City
Gold Membership
24-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
4:00:00
8
40.08
14,037.67
16
null
Yes
No
No
Not Applicable
User Friendly Website
0