age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
42
M
KO8L7J9
City
Basic Membership
21-01-2017
Yes
CID9112
Without Offers
Desktop
Fiber_Optic
20:27:22
9
30.51
30,879.34
29
516.67
Yes
No
Yes
Unsolved
Poor Product Quality
1
56
F
FP9BQYS
City
No Membership
26-07-2017
Yes
CID32873
Credit/Debit Card Offers
Desktop
Wi-Fi
6:47:57
13
109.71
49,359.12
5
888.699676
Yes
No
No
Not Applicable
Poor Product Quality
1
46
F
EFFO3TX
Town
Silver Membership
31-08-2015
Yes
CID20380
Gift Vouchers/Coupons
Desktop
Fiber_Optic
2:56:54
19
195.13
44,848.17
21
704.83
Yes
No
No
Not Applicable
No reason specified
1
63
M
BC6LAH7
Town
Silver Membership
21-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
23:47:07
7
340.3
22,674.04
24
null
Yes
Yes
No
Not Applicable
Poor Product Quality
1
24
F
PJBORHW
Town
No Membership
23-04-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
19:53:05
8
34
12,709.11
23
653.44
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
64
F
6YZNOG4
Town
Basic Membership
09-06-2017
Yes
CID58675
Without Offers
?
Fiber_Optic
3:58:23
6
878.89
6,957.65
8
617.2
No
Yes
Yes
Unsolved
Too many ads
1
30
M
CUIW0GF
Town
Premium Membership
02-03-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
3:37:00
13
39.18
13,105.52
19
754.25
No
Yes
Yes
Unsolved
Poor Customer Service
0
28
M
9UBTHST
Town
No Membership
15-03-2016
Yes
CID35697
Gift Vouchers/Coupons
?
Wi-Fi
9:37:22
9
-1,043.455206
35,891.05
17
674.05
Yes
No
Yes
Unsolved
No reason specified
1
24
M
3JVHRBK
null
No Membership
12-04-2016
Yes
CID5153
Gift Vouchers/Coupons
Desktop
Mobile_Data
0:50:29
20
279.31
3,834.37
17
692.8
No
Yes
No
Not Applicable
Poor Customer Service
1
17
F
MF2C65N
City
Basic Membership
18-06-2015
Yes
CID13156
Without Offers
Desktop
Mobile_Data
9:04:31
5
643.19
27,377.52
29
595.09
No
Yes
Yes
No Information Available
Too many ads
1
60
M
MP2CFGR
City
Gold Membership
08-07-2017
Yes
CID61572
Without Offers
Desktop
Wi-Fi
8:49:48
17
47.38
30,222.99
6
null
No
Yes
No
Not Applicable
Poor Product Quality
0
18
F
5IRW3NB
Town
Basic Membership
08-02-2015
Yes
CID23908
Without Offers
Smartphone
Mobile_Data
12:31:51
11
112.58
47,333.68
Error
697.49
Yes
No
No
Not Applicable
Poor Customer Service
1
11
F
KXMVOR9
Town
Gold Membership
08-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
17:05:44
16
35.63
43,576.51
24
602.33
No
Yes
Yes
Solved in Follow-up
Poor Website
1
53
F
JI00DLQ
City
Premium Membership
30-03-2016
Yes
CID8304
Without Offers
Desktop
Fiber_Optic
15:16:20
14
179.53
941.74
22
469.479086
Yes
No
No
Not Applicable
Too many ads
0
10
F
D5PDU19
Town
Silver Membership
31-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
0:41:20
26
379.36
81,541.93
2
712.58
Yes
Yes
Yes
Solved in Follow-up
User Friendly Website
0
59
M
DGU0V16
City
Basic Membership
04-12-2016
?
CID36688
Credit/Debit Card Offers
Smartphone
Fiber_Optic
15:12:05
5
863.3
31,586.07
14
null
Yes
Yes
No
Not Applicable
Poor Customer Service
1
30
M
9TYVNYA
null
Platinum Membership
21-11-2015
Yes
CID48594
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:46:20
6
44.73
5,145.51
13
710.14
Yes
No
No
Not Applicable
Poor Product Quality
0
22
F
TTZA0NP
Town
Gold Membership
09-08-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
12:54:39
18
252.26
63,498.31
17
782.9
No
Yes
Yes
Solved
Products always in Stock
0
58
F
J5FOAME
Town
Gold Membership
27-08-2017
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
11:40:19
4
1,102.858993
19,953.22
20
699.15
Yes
No
No
Not Applicable
Too many ads
1
15
M
A6DJHMW
Village
Platinum Membership
07-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
2:11:09
15
150.65
15,786.81
15
null
No
Yes
Yes
Unsolved
Quality Customer Care
0
27
F
NPNDY6D
Town
No Membership
11-10-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
13:38:32
21
149.5
26,188.49
14
333.758769
Yes
No
Yes
No Information Available
Poor Customer Service
1
16
F
W2NDGCL
City
Basic Membership
16-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
13:33:51
17
30.57
18,784.82
21
626.83
No
Yes
No
Not Applicable
Poor Customer Service
1
58
M
418H85L
City
Silver Membership
14-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
13:12:01
13
245.02
45,603.97
-28.59201152
695.64
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
57
M
OBN5KHL
City
No Membership
23-06-2015
?
CID58298
Credit/Debit Card Offers
Smartphone
Fiber_Optic
14:11:42
11
125.58
26,901.8
14
603.8
No
Yes
Yes
No Information Available
Poor Customer Service
1
42
F
6QQLY15
Village
No Membership
04-04-2016
Yes
CID31165
Gift Vouchers/Coupons
Desktop
Mobile_Data
0:31:45
9
35.78
29,932.5
19
602.68
No
Yes
Yes
No Information Available
Too many ads
1
28
F
CJTUCSC
City
No Membership
19-12-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
22:10:06
9
92.47
25,239.71
Error
570.28
Yes
No
No
Not Applicable
Poor Customer Service
1
13
M
L7FINLJ
Town
Premium Membership
02-02-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
4:22:57
12
123.46
29,738.48
20
715.49
No
Yes
Yes
Unsolved
Poor Website
0
40
M
JY8QB11
City
Gold Membership
30-09-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
18:13:34
5
30.96
28,843.82
13
782.71
Yes
No
Yes
Solved
Poor Product Quality
0
23
M
WEBZMX7
Village
Platinum Membership
12-02-2016
Yes
CID26299
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:40:01
18
703.48
42,823.74
12
845.8
Yes
Yes
No
Not Applicable
Quality Customer Care
0
30
F
16LO143
null
No Membership
24-04-2016
Yes
CID54781
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:51:43
3
108.34
37,994.53
-0.857731088
693.35
Yes
No
No
Not Applicable
Poor Website
1
40
F
LB7KGYW
Town
Gold Membership
22-05-2015
?
CID53514
Gift Vouchers/Coupons
Desktop
Fiber_Optic
22:58:46
12
163.45
31,400.77
23
627.04
No
Yes
No
Not Applicable
Too many ads
1
45
F
5ODAAVV
City
Basic Membership
07-11-2015
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
23:11:28
20
203.92
35,798.61
19
1,056.260594
Yes
No
No
Not Applicable
Too many ads
1
42
M
7J8897R
Town
No Membership
09-02-2015
Yes
CID23600
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:29:07
13
34.04
40,886.25
14
650.69
Yes
No
Yes
No Information Available
No reason specified
1
45
M
B15AF72
City
Silver Membership
28-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
21:21:56
12
32.07
35,900.76
9
null
No
Yes
Yes
No Information Available
No reason specified
1
63
F
49ADS9J
Town
Premium Membership
20-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
4:46:17
24
208.02
91,217.36
11
764.64
No
Yes
Yes
Unsolved
User Friendly Website
0
46
M
CUV0JRI
City
Silver Membership
05-07-2015
Yes
CID36707
Credit/Debit Card Offers
Desktop
Fiber_Optic
1:18:28
11
1,113.307629
39,149.68
28
632.95
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
25
F
KMURW5T
Town
Gold Membership
25-10-2017
No
xxxxxxxx
Without Offers
Both
Wi-Fi
18:51:25
1
228.37
12,979.38
20
736.26
Yes
No
Yes
Solved
Poor Customer Service
0
47
M
2S2A160
City
Gold Membership
07-11-2017
?
CID19451
Credit/Debit Card Offers
Smartphone
Fiber_Optic
16:28:50
22
215.73
39,248.46
15
782.31
No
Yes
No
Not Applicable
Poor Customer Service
0
61
M
JJH07XO
Village
Platinum Membership
22-10-2015
Yes
CID20300
Credit/Debit Card Offers
Desktop
Fiber_Optic
13:18:50
20
192.1
3,743.89
11
546.861854
Yes
No
Yes
No Information Available
No reason specified
0
39
F
6YQJIAL
Village
Gold Membership
16-06-2017
Yes
CID2851
Credit/Debit Card Offers
Smartphone
Fiber_Optic
0:48:20
17
115.87
14,273.39
-15.19906384
667.39
Yes
No
Yes
Solved
Poor Customer Service
1
32
F
O9Y16FU
City
No Membership
05-11-2015
Yes
CID50912
Without Offers
Desktop
Fiber_Optic
2:39:02
12
331.31
48,910.06
26
697.85
Yes
No
No
Not Applicable
Too many ads
1
31
M
GTAI1QK
Town
Silver Membership
25-02-2016
Yes
CID33861
Credit/Debit Card Offers
Smartphone
Mobile_Data
23:14:56
7
573.25
12,642.58
21
711.24
No
Yes
Yes
Unsolved
Too many ads
0
34
F
6FPZAN2
Town
Silver Membership
04-05-2016
Yes
CID43257
Credit/Debit Card Offers
Desktop
Fiber_Optic
18:51:12
11
42.08
12,975.42
6
1,299.88209
Yes
No
Yes
No Information Available
Too many ads
0
38
M
1OR0GUA
null
Platinum Membership
27-12-2017
?
CID22446
Without Offers
Both
Fiber_Optic
1:35:44
-999
499.53
28,594.95
13
1,172.320782
Yes
No
No
Not Applicable
Poor Website
0
14
F
N8GANSA
City
Gold Membership
08-04-2017
?
CID62677
Gift Vouchers/Coupons
Both
Mobile_Data
19:13:30
9
2,112.114009
29,770.87
19
941.411626
Yes
Yes
No
Not Applicable
Poor Website
1
47
F
AU9GYC5
null
Silver Membership
14-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
15:13:48
11
55.5
39,566.34
17
784.66
No
Yes
No
Not Applicable
Poor Product Quality
0
55
F
DXJMP8Q
Village
No Membership
14-01-2015
Yes
CID23945
Credit/Debit Card Offers
?
Fiber_Optic
21:38:26
14
634.18
36,771.59
28
null
No
Yes
No
Not Applicable
Poor Product Quality
1
41
F
4O9T1SB
Village
Gold Membership
02-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
0:34:11
-999
120.1
86,559.85
10
793.65
No
Yes
Yes
No Information Available
Products always in Stock
0
39
M
9XX2D8Y
null
Silver Membership
17-09-2016
Yes
CID62128
Without Offers
Desktop
Mobile_Data
12:18:15
22
95.62
11,001.35
15
249.450376
No
Yes
Yes
Solved in Follow-up
Poor Website
1
35
F
C38HFL1
Village
No Membership
05-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
10:08:58
10
237.93
40,034.43
38.36115392
645.68
Yes
Yes
Yes
Solved
Poor Website
1
12
F
C4TKNDM
Town
Platinum Membership
15-02-2017
Yes
CID47454
Credit/Debit Card Offers
Desktop
Fiber_Optic
21:44:06
17
30.35
38,809.54
19
771.81
No
Yes
Yes
No Information Available
Reasonable Price
0
24
M
9G6GXFH
City
Platinum Membership
10-08-2015
Yes
CID43861
Credit/Debit Card Offers
?
Wi-Fi
16:50:09
11
107.04
46,409.74
Error
810.48
Yes
No
Yes
Solved in Follow-up
Reasonable Price
0
19
M
SQX92VR
null
Gold Membership
05-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
16:26:39
11
-999.206445
8,449.5
7
618.73
Yes
No
No
Not Applicable
Too many ads
1
48
M
Q3SDMHD
City
No Membership
06-08-2017
Yes
CID35611
Gift Vouchers/Coupons
?
Fiber_Optic
15:09:00
11
1,597.47
41,306.08
29
651.74
Yes
No
Yes
Solved
Poor Website
1
38
M
OTBFZFO
null
Silver Membership
31-12-2016
Yes
CID34375
Gift Vouchers/Coupons
?
Wi-Fi
10:12:08
11
272.55
48,165.95
13
740.74
Yes
No
Yes
Solved in Follow-up
Poor Website
0
48
M
TO3A3OY
Town
Platinum Membership
23-12-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
4:16:48
8
54.63
83,329.43
8
1,043.984226
Yes
No
No
Not Applicable
Products always in Stock
0
23
F
T2HDS30
Town
No Membership
15-10-2016
?
CID60734
Gift Vouchers/Coupons
Desktop
Fiber_Optic
14:52:19
3
146.46
20,569.11
22
707.93
Yes
No
No
Not Applicable
Too many ads
1
26
F
W0VB4KT
Village
Gold Membership
24-11-2016
?
CID62194
Without Offers
Smartphone
Wi-Fi
6:08:40
11
571.75
30,023.56
Error
665
Yes
Yes
No
Not Applicable
Poor Product Quality
1
29
M
WDJN26C
Town
No Membership
27-06-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
21:10:28
14
-773.551981
27,781.43
25
651.4
Yes
No
No
Not Applicable
Poor Website
1
17
M
NHH7QJS
Town
Silver Membership
17-04-2015
Yes
CID37497
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:17:33
20
835.251156
9,036.37
29
771.24
Yes
No
No
Not Applicable
Too many ads
0
58
M
AGLNGHD
Town
Gold Membership
22-12-2017
Yes
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
7:25:03
6
31.59
97,583.94
Error
716.97
No
Yes
No
Not Applicable
Reasonable Price
0
34
M
XV9AHHS
Town
Silver Membership
19-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
12:35:18
23
58.03
34,794.59
26
713.45
Yes
No
No
Not Applicable
Too many ads
0
63
F
66HW27K
City
Gold Membership
16-02-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
17:54:20
10
46.1
69,502.44
8
834.18
Yes
No
No
Not Applicable
Reasonable Price
0
31
M
5M98F26
Town
Gold Membership
18-11-2017
No
xxxxxxxx
Without Offers
?
Mobile_Data
14:53:48
2
35.25
48,407.15
26
744.15
Yes
No
Yes
No Information Available
Too many ads
0
37
F
DI1F65J
null
No Membership
28-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
20:34:53
-999
102.76
26,898.54
6
627.15
No
Yes
Yes
Unsolved
Poor Customer Service
1
18
M
YRDAKAD
Town
No Membership
27-05-2016
Yes
CID3123
Credit/Debit Card Offers
Desktop
Fiber_Optic
14:29:33
18
70.64
19,871.62
6
611.95
Yes
No
Yes
Unsolved
Poor Product Quality
1
16
F
M9UK9T8
City
Premium Membership
10-10-2016
Yes
CID45882
Gift Vouchers/Coupons
Desktop
Wi-Fi
8:38:38
23
281.77
46,676.53
16
1,110.251883
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
14
M
8DWNRKV
City
Gold Membership
23-12-2016
?
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
5:50:56
15
60.63
4,518.09
29
620.33
No
Yes
No
Not Applicable
No reason specified
1
53
M
85WYCHF
Town
No Membership
25-03-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
16:06:06
16
201.85
41,261.17
20
602.48
Yes
No
Yes
Solved in Follow-up
No reason specified
1
31
F
DLHJZ65
Town
Basic Membership
20-02-2015
Yes
CID8884
Credit/Debit Card Offers
Both
Fiber_Optic
21:51:45
6
740.9
32,278.61
12
563.64
Yes
Yes
Yes
No Information Available
Too many ads
1
60
F
2Z1F6K2
Town
Basic Membership
25-06-2016
?
CID21017
Credit/Debit Card Offers
Desktop
Mobile_Data
4:55:06
5
-479.783652
15,984.35
10
605.83
No
Yes
No
Not Applicable
Poor Website
1
24
F
E3H293Z
null
Premium Membership
02-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
2:44:23
22
149.59
6,301.82
26
747.05
Yes
No
No
Not Applicable
No reason specified
0
46
M
03ATAOE
City
Silver Membership
21-03-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
4:19:30
15
31.65
27,746.91
Error
260.768402
No
Yes
Yes
No Information Available
Poor Product Quality
1
33
F
IM8GKF2
Town
No Membership
09-03-2015
No
xxxxxxxx
null
Both
Mobile_Data
15:40:31
11
353.94
34,954.39
26
523.98
Yes
No
Yes
Solved in Follow-up
Too many ads
1
22
M
X128GJU
Town
Gold Membership
27-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
16:03:49
12
421.49
34,514.14
22
712.69
No
Yes
No
Not Applicable
Too many ads
1
23
M
2AYLIIY
Town
Platinum Membership
13-10-2016
Yes
CID58267
Credit/Debit Card Offers
Desktop
Fiber_Optic
7:25:36
10
128.74
45,747.76
Error
748.85
No
Yes
Yes
Solved in Follow-up
Poor Website
0
52
F
76NVRMU
City
No Membership
12-11-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
16:39:24
16
281.74
48,907.34
12
667.94
No
Yes
No
Not Applicable
Too many ads
1
31
M
G3J166I
null
No Membership
04-11-2017
Yes
CID35691
Credit/Debit Card Offers
Smartphone
Wi-Fi
12:30:09
16
34.1
10,660.82
8
677.9
No
Yes
No
Not Applicable
Too many ads
1
43
F
L7OGVDH
Town
Silver Membership
26-07-2016
Yes
CID63946
Without Offers
Smartphone
Wi-Fi
16:58:40
21
145.02
26,996.01
Error
673.58
Yes
No
Yes
No Information Available
Poor Product Quality
1
42
M
AT2UNYJ
Town
Platinum Membership
17-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
12:53:41
5
46.86
46,237.68
-24.37954914
799.43
Yes
No
Yes
Solved
Products always in Stock
0
59
M
KR9AG0A
City
Premium Membership
21-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
14:57:12
12
291.38
33,209.5
24
724.74
Yes
Yes
Yes
Unsolved
Poor Customer Service
0
56
F
OE7PV85
City
Premium Membership
11-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
11:09:25
15
63.03
10,657.43
8
null
Yes
No
Yes
Solved
Poor Product Quality
0
41
M
KHOYIDX
Village
Gold Membership
31-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
11:23:43
24
440.24
34,969.57
13
754.96
Yes
Yes
No
Not Applicable
Products always in Stock
0
53
F
0I90Y1Q
null
Silver Membership
21-11-2017
Yes
CID19312
Credit/Debit Card Offers
Desktop
Mobile_Data
13:22:30
15
411.34
14,527.43
25
1,289.335655
Yes
No
Yes
No Information Available
Poor Website
0
58
F
3VOMQFC
Town
Premium Membership
07-12-2017
Yes
CID57699
Credit/Debit Card Offers
?
Fiber_Optic
3:19:37
6
123.18
9,570.5
-17.80699062
778.08
No
Yes
Yes
Solved in Follow-up
Too many ads
0
46
F
5IL7CJK
Town
Premium Membership
01-02-2016
No
xxxxxxxx
Without Offers
Both
Wi-Fi
14:06:40
13
239.18
43,624.37
16
708.42
No
Yes
No
Not Applicable
Poor Website
0
55
M
MXW60TH
null
Silver Membership
13-12-2017
Yes
CID24164
Credit/Debit Card Offers
?
Fiber_Optic
8:34:52
7
1,106.47
35,924.59
20
736.5
No
Yes
Yes
Solved in Follow-up
Too many ads
0
46
F
EL4T4YR
City
Gold Membership
29-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
6:34:46
22
191.25
11,741.92
Error
682.72
Yes
No
Yes
Solved
Poor Website
1
45
M
09IP6DB
Town
Premium Membership
20-07-2016
Yes
CID27936
Credit/Debit Card Offers
Desktop
Wi-Fi
23:00:41
19
263.05
43,416.89
8
null
No
Yes
Yes
Unsolved
Poor Website
0
53
M
NPHJYK2
Village
Basic Membership
04-02-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
7:59:34
21
846.532035
11,600.49
18
538.3
Yes
No
Yes
Unsolved
No reason specified
1
13
F
UI011KR
null
No Membership
17-06-2017
Yes
CID9339
Without Offers
Desktop
Fiber_Optic
1:33:47
20
131
42,560.29
Error
614.71
Yes
No
Yes
Solved
No reason specified
1
58
F
K91Y58C
Village
Silver Membership
01-05-2015
Yes
CID15796
Gift Vouchers/Coupons
Smartphone
Wi-Fi
23:49:09
22
-712.455817
15,572.22
28
726.45
No
Yes
No
Not Applicable
Poor Website
0
28
M
7KSX6A0
Village
No Membership
16-08-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
17:09:14
23
169.85
16,509.9
Error
548.03
No
Yes
Yes
No Information Available
No reason specified
1
22
M
KGXCSQ3
Town
Basic Membership
11-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
8:58:52
9
180.24
44,471.96
6
636.83
No
Yes
No
Not Applicable
Poor Product Quality
1
21
M
J7FUN99
City
No Membership
25-12-2017
Yes
CID45666
Credit/Debit Card Offers
Desktop
Fiber_Optic
15:41:47
4
670.14
4,981.57
6
551.51
No
Yes
Yes
Unsolved
Poor Product Quality
1
44
M
3Y25AQ0
City
Gold Membership
11-06-2015
Yes
CID60718
Credit/Debit Card Offers
Smartphone
Fiber_Optic
9:17:12
8
50.95
91,168.13
6
1,343.070526
No
Yes
Yes
Solved in Follow-up
Reasonable Price
0
17
M
R45JOR3
Town
No Membership
15-09-2017
Yes
CID50416
Credit/Debit Card Offers
Smartphone
Wi-Fi
12:56:46
-999
218.47
36,935.38
20
655.34
Yes
No
Yes
Solved
Poor Website
1
13
F
3S19PHN
Village
Silver Membership
26-02-2016
Yes
CID63628
Gift Vouchers/Coupons
?
Fiber_Optic
22:49:00
10
397.38
9,788.21
5
634.38
Yes
No
No
Not Applicable
Too many ads
1
18
M
3G7P32T
Village
No Membership
21-10-2015
Yes
CID59966
Without Offers
Both
Fiber_Optic
19:23:43
11
531.24
43,635.05
16
677.1
Yes
No
No
Not Applicable
Poor Customer Service
1
60
F
MVMXDMP
Town
Basic Membership
10-06-2015
Yes
CID170
Credit/Debit Card Offers
Smartphone
Wi-Fi
23:46:34
15
744.15
24,561.27
16
645.91
No
Yes
No
Not Applicable
No reason specified
1