age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
15
F
5CC37IH
City
Basic Membership
01-02-2017
Yes
CID28299
Without Offers
Desktop
Mobile_Data
1:37:42
14
223.29
22,128.21
-1.537826701
708.36
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
23
F
XR1DTC2
Town
Basic Membership
19-07-2015
Yes
CID20113
Without Offers
Desktop
Mobile_Data
4:34:40
8
41.38
22,218.42
26
665.55
No
Yes
No
Not Applicable
No reason specified
1
15
F
LQUFB0S
City
Silver Membership
13-06-2016
?
CID8941
Credit/Debit Card Offers
Smartphone
Fiber_Optic
11:34:58
17
113.47
33,620.18
11
null
Yes
No
No
Not Applicable
Poor Website
0
43
M
HPW1S9J
City
Basic Membership
29-09-2015
?
CID51592
Gift Vouchers/Coupons
Desktop
Wi-Fi
7:56:13
10
42.62
18,427.35
17
698.41
No
Yes
No
Not Applicable
Poor Customer Service
1
20
M
WY03KZR
Village
No Membership
13-07-2015
No
xxxxxxxx
Without Offers
?
Fiber_Optic
8:23:30
15
110.3
18,713.63
27
null
No
Yes
Yes
Solved in Follow-up
Poor Website
1
48
M
1B05GXF
City
Silver Membership
31-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
20:20:27
7
33.08
30,562.23
12
715.7
No
Yes
No
Not Applicable
User Friendly Website
0
33
M
L883DLS
City
Gold Membership
25-04-2016
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
20:59:43
-999
355.26
4,623.88
14
241.745301
No
Yes
Yes
Solved
Poor Customer Service
1
21
M
U2BN0OH
Village
Basic Membership
31-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
16:45:43
16
101.39
46,168.54
9
716.39
No
Yes
Yes
Unsolved
Too many ads
1
54
M
YCVYWLJ
null
Basic Membership
25-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
22:06:32
6
-1,132.770258
34,595
21
675.31
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
14
F
SGTB177
City
Silver Membership
08-08-2017
Yes
CID51437
Without Offers
Smartphone
Mobile_Data
7:17:24
-999
34.62
8,339.95
Error
662.22
No
Yes
No
Not Applicable
Poor Customer Service
1
14
M
VH4F6CW
null
No Membership
10-01-2017
Yes
CID57658
Gift Vouchers/Coupons
Smartphone
Mobile_Data
10:56:45
12
69.38
18,415.92
23
579
Yes
No
No
Not Applicable
Too many ads
1
18
M
BHIC6AZ
Village
Premium Membership
23-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
5:33:15
19
346.81
6,981.12
13
792.67
No
Yes
Yes
Solved
No reason specified
0
53
M
3L70I1A
null
Basic Membership
11-12-2016
?
CID61848
Gift Vouchers/Coupons
Smartphone
Wi-Fi
4:32:09
17
42.3
45,104.61
20
592.136584
No
Yes
Yes
No Information Available
Poor Product Quality
1
12
M
5JGZGEZ
City
Basic Membership
14-07-2016
?
CID57548
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
9:33:49
18
35.23
49,471.98
28
575.82
Yes
No
Yes
Unsolved
Poor Website
1
21
M
Y22V25B
Town
Silver Membership
15-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
20:30:02
14
201.47
11,145.94
46.44566382
646.15
Yes
No
Yes
Unsolved
Poor Website
1
43
F
OGRI0FO
City
Basic Membership
28-03-2016
Yes
CID63900
Without Offers
Desktop
Wi-Fi
1:03:47
19
120.78
26,281.86
26
646.08
Yes
No
No
Not Applicable
Poor Product Quality
1
63
F
1Z9U7XU
City
Gold Membership
25-11-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
15:41:57
19
211.05
4,511.76
12
665.25
Yes
Yes
No
Not Applicable
No reason specified
1
32
F
KRR31N2
City
No Membership
07-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
10:22:29
12
118.89
1,726.57
7
546.62
Yes
No
No
Not Applicable
No reason specified
1
17
M
LY1XM9A
City
No Membership
15-05-2015
?
CID41964
Without Offers
Both
Mobile_Data
4:08:42
14
627.19
1,951.55
29
638.55
Yes
Yes
Yes
Solved in Follow-up
No reason specified
1
64
F
PXIH4C8
City
Gold Membership
01-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
11:40:04
14
303.13
12,511.98
20
788.82
Yes
No
No
Not Applicable
Poor Product Quality
0
17
F
LVTE87J
Town
Silver Membership
15-09-2015
Yes
CID56598
Without Offers
Desktop
Wi-Fi
15:01:15
12
80.54
7,689.36
27
622.42
Yes
No
Yes
No Information Available
Poor Website
1
49
F
OZMKW9E
City
Basic Membership
08-08-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
16:14:03
-999
363.92
9,538.15
12
550.28
No
Yes
No
Not Applicable
Poor Website
1
26
M
E1DIC1F
City
No Membership
29-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
6:55:29
17
752.23
27,206.65
15
678.26
No
Yes
No
Not Applicable
Poor Product Quality
1
50
M
SP7BJGI
null
Premium Membership
02-10-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
2:48:02
5
30.71
55,014.57
9
470.992828
No
Yes
Yes
Solved in Follow-up
Products always in Stock
0
29
F
DMJ6AR8
Village
Platinum Membership
18-05-2017
Yes
CID49954
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:34:02
8
703.69
6,504.86
7
681.725267
Yes
Yes
No
Not Applicable
Poor Product Quality
0
20
M
WVCZBH2
Town
No Membership
18-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
14:13:22
22
182.68
12,084.92
-11.78286494
512.63
No
Yes
Yes
Unsolved
Too many ads
1
34
F
RSIHHDV
Town
Basic Membership
06-04-2017
Yes
CID55914
Credit/Debit Card Offers
Smartphone
Wi-Fi
3:19:44
12
831.76
7,578.74
23
551.37
No
Yes
No
Not Applicable
Poor Product Quality
1
54
F
SVQQ7HK
Town
No Membership
23-09-2015
Yes
CID42764
Credit/Debit Card Offers
Both
Wi-Fi
14:09:54
14
743.53
5,364.53
27
1,114.822497
Yes
No
No
Not Applicable
Poor Product Quality
1
11
F
UAUPIDU
Town
Basic Membership
02-11-2016
Yes
CID62046
Credit/Debit Card Offers
?
Fiber_Optic
12:00:15
4
283.48
38,120.26
25
636.95
Yes
Yes
No
Not Applicable
Poor Customer Service
1
34
M
9CL6WJN
Town
Gold Membership
22-03-2016
Yes
CID34209
Without Offers
Smartphone
Fiber_Optic
2:46:50
2
224.86
22,203.34
26
643.02
No
Yes
No
Not Applicable
No reason specified
1
23
F
932HIYS
Town
Silver Membership
02-09-2017
?
CID57117
Without Offers
?
Mobile_Data
7:02:50
5
166.37
11,038.78
Error
799.86
No
Yes
No
Not Applicable
Products always in Stock
0
56
M
LVA6NF4
City
Platinum Membership
24-09-2017
Yes
CID27854
Without Offers
Desktop
Wi-Fi
11:46:22
13
469.11
23,064.2
24
780.75
Yes
No
Yes
Unsolved
Poor Product Quality
0
32
F
18KNCG2
City
Silver Membership
02-11-2016
Yes
CID47350
Gift Vouchers/Coupons
?
Mobile_Data
11:48:30
15
168.26
18,549.23
22
782.36
Yes
No
No
Not Applicable
Poor Product Quality
0
22
F
WRA6VUA
Town
No Membership
15-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
8:00:28
4
465.4
2,750.75
29
504.71
Yes
No
No
Not Applicable
Poor Product Quality
1
31
F
A0QK0BF
City
No Membership
02-09-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
21:04:02
6
262.33
32,127.26
23
608.02
No
Yes
No
Not Applicable
Poor Product Quality
1
50
M
1S9RWSG
null
Basic Membership
26-07-2016
Yes
CID49897
Without Offers
Both
Wi-Fi
20:27:29
15
859.3
33,199.92
26
579.43
Yes
Yes
No
Not Applicable
Poor Customer Service
1
49
M
5NQFIVT
City
Basic Membership
24-06-2016
?
CID54261
Without Offers
Smartphone
Fiber_Optic
4:09:17
7
589.23
37,590.92
22
557.27
No
Yes
No
Not Applicable
Poor Product Quality
1
32
F
PYHWQKQ
Village
Basic Membership
29-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
0:28:18
9
215.83
29,004.99
20
623.47
No
Yes
Yes
Solved in Follow-up
Poor Website
0
20
M
50KUP4L
Town
Platinum Membership
15-04-2016
No
xxxxxxxx
Without Offers
?
Mobile_Data
0:30:05
15
88.63
98,775.47
3
778.18
Yes
No
No
Not Applicable
Quality Customer Care
0
32
F
6VDGNRN
Village
Basic Membership
05-03-2017
Yes
CID949
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:40:36
9
-80.086146
40,536.53
17
null
Yes
No
No
Not Applicable
Poor Customer Service
1
28
F
KN73U0T
Town
Silver Membership
17-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
13:01:13
24
319.01
46,734.35
13
657.08
No
Yes
Yes
Solved
Poor Customer Service
1
34
F
OYKMZGE
City
Premium Membership
27-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
9:09:50
19
47.6
20,555.42
24
376.557107
Yes
No
No
Not Applicable
No reason specified
0
38
M
651VKZ9
null
Silver Membership
21-04-2017
?
CID56072
Without Offers
Both
Wi-Fi
4:14:30
4
218.97
71,002.06
14
750.03
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
50
M
3VO7Z72
Town
Basic Membership
21-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
1:55:03
15
166.65
27,953.82
18
579.74
No
Yes
Yes
Solved
Poor Website
1
31
F
65RBV2W
null
Basic Membership
30-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
18:27:48
23
44.24
23,765.88
19
685.65
No
Yes
Yes
Unsolved
Poor Customer Service
1
49
F
0Q4CC5S
City
Gold Membership
03-09-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
11:21:53
18
35.6
6,261.11
28
null
No
Yes
Yes
Unsolved
Poor Customer Service
0
50
F
GO7CVCN
Village
Platinum Membership
14-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
21:08:53
17
56.42
33,941.99
4
306.148982
Yes
No
No
Not Applicable
Quality Customer Care
0
61
F
H6YZOIH
Town
Gold Membership
28-12-2017
?
CID44764
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:01:39
17
104.93
36,779.81
-4.626073737
648.51
Yes
No
No
Not Applicable
No reason specified
1
37
M
S74XFKD
City
No Membership
15-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:48:48
7
1,102.20207
31,731.24
24
661.33
Yes
No
No
Not Applicable
Too many ads
1
13
M
VFAKOPZ
City
Gold Membership
27-06-2016
Yes
CID23133
Gift Vouchers/Coupons
Desktop
Wi-Fi
5:53:31
13
529.05
1,881.99
29
615.11
Yes
No
Yes
Solved in Follow-up
Too many ads
1
36
M
1D8X6HI
null
Basic Membership
07-08-2016
?
CID15635
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:38:01
15
41.21
46,497.4
1.836120506
71.353295
No
Yes
Yes
Solved in Follow-up
No reason specified
1
62
M
1TE0EWT
Village
No Membership
05-04-2016
Yes
CID39737
Credit/Debit Card Offers
Desktop
Mobile_Data
16:32:31
25
112.87
10,441.18
24
648.36
Yes
No
No
Not Applicable
Poor Website
1
49
F
MWGR6L9
null
Platinum Membership
18-11-2015
Yes
CID61120
Without Offers
Desktop
Fiber_Optic
2:50:34
13
253.89
26,420.11
11
761.9
Yes
Yes
Yes
No Information Available
Poor Product Quality
0
49
M
92G95OV
Village
Platinum Membership
21-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
8:41:58
4
1,403.132893
49,226.93
Error
793.17
Yes
No
Yes
Solved
Products always in Stock
0
17
F
1CLBTYW
Town
No Membership
02-12-2017
Yes
CID19991
Without Offers
Smartphone
Fiber_Optic
5:33:46
14
33.89
36,554.87
18
719.17
Yes
No
No
Not Applicable
Poor Website
1
61
F
88HWXVX
City
No Membership
26-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
17:41:37
19
89.6
37,688.96
Error
null
No
Yes
No
Not Applicable
Too many ads
1
47
F
Y1YN0QJ
Town
Basic Membership
27-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
23:20:01
22
214.59
11,039.13
-16.78396705
502.78
No
Yes
No
Not Applicable
Too many ads
1
12
F
X5P7YQC
City
Silver Membership
16-06-2017
Yes
CID26118
Credit/Debit Card Offers
?
Wi-Fi
13:37:07
16
30.77
32,957.36
7
626.76
No
Yes
No
Not Applicable
Poor Website
1
47
F
SNGXCMX
City
Silver Membership
08-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
6:14:06
9
343.99
8,948.36
20
776.8
No
Yes
Yes
Unsolved
Poor Product Quality
0
23
M
WU2N81G
Town
Basic Membership
11-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
21:03:52
14
632.93
4,003.7
16
652.76
Yes
No
Yes
No Information Available
Too many ads
1
22
F
QZWLVJH
City
No Membership
01-10-2016
?
CID29867
Gift Vouchers/Coupons
Smartphone
Mobile_Data
3:19:36
14
-20.349108
45,144.42
22
573.82
Yes
Yes
No
Not Applicable
Poor Website
1
57
F
5DHSLCP
City
No Membership
19-10-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
17:04:25
11
47.26
20,332.78
10
null
No
Yes
No
Not Applicable
Poor Product Quality
1
52
F
C19HIW3
null
Premium Membership
03-01-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
1:55:44
18
68.93
38,925.05
9
492.702251
No
Yes
Yes
Solved
User Friendly Website
0
40
M
F2G4CUX
Town
Basic Membership
27-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
17:59:08
13
55.67
46,412.45
7
665.28
Yes
No
Yes
Solved in Follow-up
Too many ads
1
27
M
OFZPRVV
City
Silver Membership
15-07-2016
Yes
CID40565
Without Offers
Desktop
Wi-Fi
8:51:44
15
32.51
49,391.05
12
1,224.731284
Yes
No
No
Not Applicable
User Friendly Website
0
63
F
11NIFTV
Town
Silver Membership
11-07-2016
Yes
CID60792
Gift Vouchers/Coupons
Smartphone
Mobile_Data
9:12:44
20
1,055.109931
2,648.94
26
694.61
Yes
No
No
Not Applicable
No reason specified
1
33
M
0BUTO0H
Town
Basic Membership
28-11-2017
Yes
CID42408
Credit/Debit Card Offers
Desktop
Mobile_Data
18:37:47
15
346.57
29,224.2
29
null
No
Yes
No
Not Applicable
Poor Product Quality
1
52
M
PO5ETPF
City
Premium Membership
18-06-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
11:37:36
2
31.3
89,135.46
8
754.4
Yes
No
No
Not Applicable
Quality Customer Care
0
31
M
U2R6JOF
City
Basic Membership
07-12-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
12:43:13
19
480.76
20,917.77
19
699.56
Yes
Yes
No
Not Applicable
Too many ads
1
50
F
9ZAOOUU
Town
Premium Membership
05-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
17:04:03
11
124.18
9,547.5
19
790.16
Yes
No
Yes
Solved
Poor Website
0
60
M
JLXXUBW
Town
No Membership
26-02-2015
No
xxxxxxxx
Without Offers
Both
Mobile_Data
8:28:32
25
402.5
31,884.15
16
967.263925
No
Yes
No
Not Applicable
Poor Customer Service
1
27
F
SJ1TU0Y
Town
Platinum Membership
10-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
13:17:21
5
365.06
27,152.95
14
null
Yes
Yes
No
Not Applicable
User Friendly Website
0
19
F
TC3FK1H
Town
No Membership
01-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
11:29:47
21
156.83
33,752.24
23
591.9
Yes
No
Yes
No Information Available
Too many ads
1
47
M
5RZV9W7
null
Platinum Membership
23-03-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
8:50:13
10
57.63
25,519.47
8
753.63
No
Yes
Yes
Solved in Follow-up
User Friendly Website
0
25
M
SYJ173H
Town
Gold Membership
04-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
5:48:19
23
112.6
24,942.3
7
769.06
Yes
No
No
Not Applicable
No reason specified
0
12
F
A24M11J
City
Silver Membership
09-06-2017
Yes
CID21193
Gift Vouchers/Coupons
Desktop
Mobile_Data
0:48:56
16
122.98
1,423.48
5
780.3
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
15
F
CN50WK1
City
Platinum Membership
31-01-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
7:44:59
16
-1,008.311006
45,474.86
25
767.85
No
Yes
Yes
Unsolved
No reason specified
0
56
M
111D0ZF
Village
No Membership
11-11-2015
Yes
CID19658
Gift Vouchers/Coupons
Desktop
Wi-Fi
23:54:53
13
107.34
29,169.34
25
711.27
No
Yes
Yes
No Information Available
Poor Product Quality
1
29
M
4O89BLR
Town
No Membership
25-07-2016
Yes
CID42572
Without Offers
Desktop
Mobile_Data
18:04:58
25
225.91
22,413.36
Error
662.27
No
Yes
No
Not Applicable
Poor Customer Service
1
35
M
9HQ8X9D
Village
No Membership
02-08-2017
No
xxxxxxxx
Without Offers
?
Mobile_Data
1:15:09
12
229.32
12,892.2
12
604.93
No
Yes
Yes
Solved
Poor Product Quality
1
26
F
9E1Z9PZ
Village
Premium Membership
18-08-2017
Yes
CID23951
Without Offers
Smartphone
Mobile_Data
12:04:03
23
799.48
7,308.27
3
780.33
Yes
Yes
Yes
Solved
Products always in Stock
0
24
M
ZIM4702
City
Gold Membership
14-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
0:23:29
-999
301.22
21,723.75
Error
704.68
Yes
No
No
Not Applicable
No reason specified
1
55
F
3O9T8PA
City
No Membership
08-09-2017
Yes
CID5332
Gift Vouchers/Coupons
Desktop
Wi-Fi
3:44:09
3
38.3
5,206.6
13
635.17
No
Yes
No
Not Applicable
No reason specified
1
30
F
TIF449P
City
Basic Membership
17-06-2015
?
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
14:56:21
12
45.77
24,837.95
7
651.87
Yes
No
No
Not Applicable
Too many ads
1
55
M
JUHN6NY
Town
Premium Membership
29-06-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
6:32:59
3
423.46
31,199.05
Error
738.09
Yes
No
Yes
Solved in Follow-up
No reason specified
0
52
M
6T8BMQV
Town
No Membership
10-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
12:47:40
15
-977.165425
9,363.41
-16.77810004
569.55
No
Yes
Yes
Unsolved
Poor Product Quality
1
13
F
7MZVJQ1
Town
Premium Membership
23-12-2016
Yes
CID51858
Gift Vouchers/Coupons
Desktop
Fiber_Optic
23:19:02
20
145.09
86,737.5
16
741.41
Yes
No
Yes
No Information Available
Products always in Stock
0
43
M
7T0BEIM
Town
Gold Membership
01-06-2016
Yes
CID58389
Without Offers
Desktop
Mobile_Data
1:18:26
-999
122.13
25,428.13
17
689.27
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
15
F
QBJTYFG
Village
Basic Membership
24-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
4:16:27
15
129.97
39,577.78
26
610.95
Yes
No
Yes
Solved
Poor Website
1
23
M
ZF2IM7P
City
Gold Membership
07-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
2:28:28
17
216.72
14,254.73
16
1,247.406453
Yes
No
No
Not Applicable
Products always in Stock
0
37
M
B2TCXDQ
Town
No Membership
05-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
15:58:17
10
195.2
42,750.44
29
610.28
No
Yes
Yes
No Information Available
No reason specified
1
19
F
TA317EO
null
Basic Membership
03-01-2017
Yes
CID22564
Credit/Debit Card Offers
Smartphone
Fiber_Optic
21:37:07
10
98.59
26,834.46
18
587.13
Yes
No
Yes
Solved
Poor Product Quality
1
52
M
9F3K58T
Town
Gold Membership
27-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
4:47:39
6
33.51
22,366.14
2
1,069.09592
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
56
M
PLMK8UO
null
Silver Membership
25-06-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
18:59:23
16
79.61
28,236.12
26
1,203.010794
Yes
No
No
Not Applicable
Poor Product Quality
1
42
M
CQCDLF3
Town
Platinum Membership
13-07-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
16:46:50
13
-732.130398
46,483.52
-14.19770947
792.89
Yes
No
Yes
Solved in Follow-up
Quality Customer Care
0
53
M
Z6AO1XM
Town
Basic Membership
04-09-2017
Yes
CID30969
Without Offers
Desktop
Wi-Fi
9:06:05
-999
-734.234163
1,235.5
25
670.69
No
Yes
Yes
No Information Available
Poor Website
1
43
F
6YB2KY8
City
Platinum Membership
17-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
23:16:50
10
104.54
44,011.18
16
null
Yes
No
No
Not Applicable
No reason specified
0
50
M
03DGENX
null
Platinum Membership
29-10-2017
Yes
CID16889
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:53:40
25
283.71
24,552.04
26
772.37
Yes
No
Yes
Unsolved
Poor Customer Service
0
40
M
67P3RCN
City
Silver Membership
27-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:34:53
14
53.4
11,151.77
21
null
No
Yes
No
Not Applicable
Poor Website
0
24
F
ED9LVM9
Town
Silver Membership
30-12-2015
Yes
CID34236
Credit/Debit Card Offers
?
Fiber_Optic
14:35:50
9
31.91
19,514.51
21
644.32
No
Yes
Yes
Unsolved
Poor Customer Service
1