age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
14
F
R96VZ8Q
null
No Membership
17-09-2017
Yes
CID16081
Credit/Debit Card Offers
?
Fiber_Optic
5:38:24
23
32.78
49,435.1
23
644.01
Yes
No
Yes
Solved in Follow-up
Poor Website
1
38
M
3S3A16V
Town
Gold Membership
01-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:26:36
16
496.91
33,342.83
28
null
No
Yes
No
Not Applicable
Poor Product Quality
0
58
F
J5XW5CL
City
Silver Membership
02-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
17:34:33
24
1,036.018254
21,399.05
17
614.91
No
Yes
Yes
Solved
No reason specified
1
46
M
I2YAUAM
Town
Basic Membership
25-01-2016
Yes
CID63148
Credit/Debit Card Offers
?
Wi-Fi
18:29:45
5
913.59
28,957.2
6
623.23
Yes
Yes
Yes
Solved in Follow-up
No reason specified
1
14
F
9PG6SVT
Town
Premium Membership
26-05-2016
Yes
CID15162
Gift Vouchers/Coupons
Desktop
Wi-Fi
19:07:26
5
214.76
12,954.19
21
1,263.388414
No
Yes
No
Not Applicable
No reason specified
0
50
F
K1ZQXNP
Town
Platinum Membership
29-12-2017
Yes
CID19316
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
20:41:44
3
410.91
41,474.33
12
787.5
No
Yes
No
Not Applicable
Reasonable Price
0
40
M
1H916YF
Town
No Membership
21-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:18:53
8
111.03
45,169.76
20
null
No
Yes
Yes
Solved
Poor Product Quality
1
31
F
VB8FPLI
Village
No Membership
07-01-2015
Yes
xxxxxxxx
Without Offers
Desktop
Mobile_Data
23:54:52
12
1,870.17
43,659.65
Error
147.154257
Yes
Yes
Yes
Unsolved
Poor Customer Service
1
58
F
OLL8XXG
null
Basic Membership
04-06-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
1:50:34
24
102.11
9,552.52
14
575.97
No
Yes
Yes
Unsolved
No reason specified
1
23
F
DAC6M2C
Town
No Membership
07-03-2015
?
CID20235
Credit/Debit Card Offers
Smartphone
Fiber_Optic
16:06:58
11
191.74
7,345.72
11
623.78
No
Yes
No
Not Applicable
Poor Product Quality
1
41
F
35SYFUY
City
Basic Membership
27-07-2015
Yes
CID3382
Without Offers
Desktop
Fiber_Optic
14:57:34
13
98.67
22,091.45
8
545.04
Yes
No
Yes
No Information Available
No reason specified
1
48
M
SWFIEQ0
Town
Silver Membership
07-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:56:32
6
286.2
9,980.7
5.77318332
692.84
Yes
No
No
Not Applicable
Too many ads
1
25
F
29GEMOD
City
Silver Membership
26-05-2015
?
CID47305
Credit/Debit Card Offers
Smartphone
Mobile_Data
8:03:58
18
114.79
29,003.65
25
651.94
Yes
No
Yes
No Information Available
Poor Product Quality
0
46
F
HSCQGM7
Village
No Membership
29-03-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
12:36:31
19
313.9
12,447.28
17
594.05
Yes
No
Yes
No Information Available
Poor Product Quality
1
19
F
4PHHL3V
City
Gold Membership
05-06-2015
Yes
CID4224
Credit/Debit Card Offers
?
Wi-Fi
23:11:54
8
528.43
17,235.02
22
422.649198
Yes
No
No
Not Applicable
Poor Customer Service
1
52
F
HZHWGDE
null
Basic Membership
24-05-2017
Yes
CID60471
Gift Vouchers/Coupons
Both
Mobile_Data
8:57:44
11
360.07
2,894.55
22
627.16
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
13
F
8KSNSA5
Village
Gold Membership
09-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
15:21:36
3
34.68
46,457.94
22
720.05
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
31
M
JI39XSI
City
Basic Membership
19-10-2016
No
xxxxxxxx
Without Offers
Both
Mobile_Data
23:17:33
9
340.88
30,499.8
Error
null
Yes
No
Yes
Solved in Follow-up
Too many ads
1
59
F
LBXXWBC
City
Platinum Membership
10-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
12:04:53
10
34.18
25,547.71
23
716.59
Yes
No
No
Not Applicable
Poor Website
0
34
F
Z63KAM5
Town
Premium Membership
10-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:22:29
11
33.83
47,307.21
7
null
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
28
M
I7CT805
Town
Platinum Membership
11-12-2015
?
CID43633
Credit/Debit Card Offers
?
Fiber_Optic
14:13:41
9
245.91
33,712.7
23
752.03
Yes
No
No
Not Applicable
No reason specified
0
10
F
AW4TWKF
Town
Platinum Membership
20-09-2016
Yes
CID36927
Credit/Debit Card Offers
Both
Wi-Fi
5:36:45
14
269.98
39,452.72
8
741.14
No
Yes
No
Not Applicable
Quality Customer Care
0
27
F
M7EZ25W
Village
Silver Membership
06-07-2017
Yes
CID43559
Gift Vouchers/Coupons
Desktop
Fiber_Optic
4:26:01
-999
325.64
2,831.1
3
197.360549
No
Yes
No
Not Applicable
Reasonable Price
0
53
M
GO5VWNB
City
Premium Membership
03-08-2016
Yes
CID3170
Credit/Debit Card Offers
Desktop
Fiber_Optic
20:37:12
9
145.59
24,027.93
12
1,158.608596
Yes
No
Yes
No Information Available
Products always in Stock
0
11
F
4R63SXS
null
Basic Membership
23-04-2015
Yes
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
2:37:43
18
30.91
11,270.54
21
681.51
Yes
No
No
Not Applicable
Poor Customer Service
1
26
F
RHT9GXM
null
Gold Membership
06-01-2016
Yes
CID53403
Without Offers
Smartphone
Fiber_Optic
23:44:21
13
83.46
951.91
24
null
Yes
No
Yes
No Information Available
Poor Customer Service
0
10
F
M6AC2PK
City
Premium Membership
04-03-2017
Yes
CID58531
Gift Vouchers/Coupons
Desktop
Mobile_Data
6:07:31
21
31.95
14,390.16
9
713.28
No
Yes
No
Not Applicable
Poor Customer Service
0
56
F
IVTX8RI
null
No Membership
14-02-2016
Yes
CID31286
Credit/Debit Card Offers
Desktop
Fiber_Optic
14:20:58
16
32.96
43,005.78
19
675.53
Yes
No
Yes
Unsolved
Poor Product Quality
1
34
M
34LR8NS
Village
Silver Membership
17-09-2017
?
CID51327
Gift Vouchers/Coupons
Smartphone
Mobile_Data
17:52:04
3
310.6
34,776.48
9
700.58
Yes
Yes
No
Not Applicable
Poor Customer Service
1
37
F
LF5M3QR
null
Basic Membership
23-11-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
2:50:54
20
33.5
28,318.08
26
247.287802
Yes
No
Yes
Solved in Follow-up
Too many ads
1
60
M
SL2JSXT
null
Gold Membership
30-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
22:35:32
17
360.33
6,298.79
7
749.96
No
Yes
No
Not Applicable
Poor Customer Service
0
60
M
RM2A1X2
City
Gold Membership
11-11-2015
Yes
CID30255
Gift Vouchers/Coupons
Desktop
Mobile_Data
4:08:56
2
33.55
63,648.72
10
789.1
Yes
No
No
Not Applicable
User Friendly Website
0
19
F
KSPEIEZ
Town
Gold Membership
17-09-2016
?
CID43257
Without Offers
?
Wi-Fi
6:38:05
22
65.69
75,502.64
Error
774.22
No
Yes
No
Not Applicable
User Friendly Website
0
53
F
6WXU60R
Town
Gold Membership
19-07-2015
?
CID50449
Without Offers
Desktop
Wi-Fi
22:35:24
10
34.71
31,773.33
9
754.12
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
48
F
A6T85RW
null
Platinum Membership
04-12-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
21:59:11
-999
273.8
17,459.3
24
796.52
Yes
Yes
No
Not Applicable
Too many ads
0
36
M
19XSVMJ
Town
Basic Membership
19-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
4:11:17
12
180.15
28,963.87
28
1,097.751522
No
Yes
Yes
Unsolved
No reason specified
1
56
F
KORTOSC
Town
Silver Membership
23-09-2015
?
CID3979
Without Offers
?
Wi-Fi
14:34:20
16
372.704088
43,156.4
25
null
No
Yes
Yes
Solved in Follow-up
Too many ads
0
19
M
B9TUPC5
City
No Membership
13-01-2017
Yes
CID3660
Without Offers
Both
Fiber_Optic
20:02:37
5
935.69
23,837.31
26
680.06
Yes
Yes
No
Not Applicable
Too many ads
1
11
M
PM6MJMO
Town
No Membership
19-03-2017
Yes
CID60625
Credit/Debit Card Offers
Both
Mobile_Data
12:23:52
19
236.24
35,859.54
Error
630.53
Yes
No
Yes
No Information Available
Poor Product Quality
1
55
M
2VEQM9S
City
Basic Membership
19-11-2017
Yes
CID29088
Gift Vouchers/Coupons
Desktop
Fiber_Optic
5:11:15
13
31.69
27,476.11
18
609.32
Yes
No
No
Not Applicable
Too many ads
1
50
M
J80K581
Town
Gold Membership
13-06-2016
Yes
CID36526
Without Offers
Smartphone
Mobile_Data
10:06:25
12
299.05
6,646.59
Error
null
No
Yes
Yes
Solved
No reason specified
0
47
F
A0IBWE0
Town
Basic Membership
27-02-2015
Yes
CID15995
Gift Vouchers/Coupons
Smartphone
Wi-Fi
10:42:28
8
-191.464616
44,261.85
16
552.81
No
Yes
No
Not Applicable
Poor Website
1
14
F
NUFDLUC
Village
Premium Membership
12-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
15:34:37
10
264.04
6,344.62
15
1,013.532756
Yes
No
Yes
Solved
Poor Customer Service
0
32
M
IAUVGL8
null
Gold Membership
13-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
15:36:18
6
-630.219068
37,607.95
15
1,272.946692
Yes
Yes
No
Not Applicable
Too many ads
1
44
M
V7MERFY
City
Basic Membership
30-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
12:22:17
22
-591.047087
7,949.32
29
561.07
Yes
No
No
Not Applicable
Poor Product Quality
1
13
M
RGFZBAJ
Town
Platinum Membership
03-05-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
8:26:59
15
80.56
6,930.87
Error
733.87
Yes
No
No
Not Applicable
Poor Customer Service
0
45
M
VCKLHKE
Town
Silver Membership
07-06-2017
Yes
CID39364
Credit/Debit Card Offers
Smartphone
Mobile_Data
10:42:29
11
34.88
37,986.96
Error
763.52
No
Yes
No
Not Applicable
Poor Customer Service
0
24
F
I02G4LD
Village
Silver Membership
05-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
10:27:38
13
140.71
19,107.09
24
604.4
No
Yes
Yes
Solved
No reason specified
1
22
F
TKIY5FO
null
No Membership
13-08-2016
Yes
CID62068
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
3:21:11
3
505
42,076.44
14
543.66
No
Yes
No
Not Applicable
No reason specified
1
42
F
0O91PB9
null
Premium Membership
02-02-2016
Yes
CID27109
Without Offers
Smartphone
Wi-Fi
10:15:30
12
31.14
4,211.68
9
230.713105
Yes
No
No
Not Applicable
Poor Customer Service
0
10
M
TNPU33B
City
Silver Membership
21-07-2017
?
CID36176
Gift Vouchers/Coupons
?
Wi-Fi
16:39:55
11
72.86
26,916.65
13
null
Yes
No
No
Not Applicable
Too many ads
0
26
M
4XYT1S1
City
Premium Membership
13-12-2016
Yes
CID33810
Gift Vouchers/Coupons
Smartphone
Mobile_Data
11:09:30
11
46.64
68,072.08
7
777.5
Yes
No
No
Not Applicable
Products always in Stock
0
18
M
LF1IZ36
Town
No Membership
31-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
22:15:37
19
164.15
32,947.37
29
698.5
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
53
F
181QHBA
Town
Silver Membership
23-05-2015
No
xxxxxxxx
Without Offers
?
Wi-Fi
9:12:19
24
74.95
43,851.09
29
450.590503
No
Yes
Yes
No Information Available
Poor Product Quality
1
16
M
VIMDN89
null
Basic Membership
07-04-2017
Yes
CID45316
Credit/Debit Card Offers
Desktop
Wi-Fi
6:24:56
21
30.86
8,115.3
Error
248.275702
Yes
No
Yes
Solved in Follow-up
Poor Website
1
23
F
UUGFWQM
Town
No Membership
19-03-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
11:47:46
14
31.83
12,059.6
21
622.2
Yes
No
Yes
No Information Available
Poor Customer Service
1
52
M
00TPS07
City
Gold Membership
17-04-2015
Yes
CID25205
Credit/Debit Card Offers
Desktop
Mobile_Data
12:11:09
10
153.35
29,948.37
Error
627.74
No
Yes
No
Not Applicable
No reason specified
1
11
F
C1BE7IY
Town
Premium Membership
01-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
16:31:10
14
167.51
56,110.91
18
750.7
No
Yes
Yes
Solved
Quality Customer Care
0
59
F
BEGKV6V
Town
No Membership
13-05-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
8:43:22
17
272.18
35,328.5
15
546.23
Yes
No
No
Not Applicable
Poor Product Quality
1
35
F
VRSH1JJ
Town
Platinum Membership
10-01-2015
Yes
CID31145
Without Offers
Desktop
Mobile_Data
3:53:25
11
230.22
36,949.69
17
770.88
Yes
No
No
Not Applicable
Too many ads
0
14
M
9HEJCQI
City
Basic Membership
27-03-2017
?
CID58204
Gift Vouchers/Coupons
Desktop
Wi-Fi
3:20:34
8
84.52
9,214.07
5
356.775632
Yes
No
No
Not Applicable
Too many ads
1
48
F
2HDPFBK
City
No Membership
31-01-2016
?
CID29206
Gift Vouchers/Coupons
Desktop
Mobile_Data
18:09:26
6
485.97
9,257.56
6
619.32
Yes
No
No
Not Applicable
No reason specified
1
31
M
CCR1HV9
null
Silver Membership
01-09-2017
Yes
CID6312
Gift Vouchers/Coupons
Smartphone
Mobile_Data
5:37:47
15
51.71
35,926.68
Error
743.39
No
Yes
No
Not Applicable
Poor Product Quality
0
28
M
RA7U6J4
Town
No Membership
11-09-2015
Yes
CID14564
Gift Vouchers/Coupons
Both
Wi-Fi
8:20:15
11
1,605.207625
49,628.99
Error
null
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
64
M
A298ZJ8
Town
Premium Membership
29-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
0:02:31
20
388.22
18,538.24
13
729.88
Yes
Yes
No
Not Applicable
Poor Website
0
42
F
DHJCIWE
Village
Gold Membership
20-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
23:21:04
11
69.33
39,146
16
666.44
No
Yes
No
Not Applicable
Poor Website
1
15
F
43503B9
City
No Membership
10-08-2017
Yes
CID60785
Without Offers
Desktop
Wi-Fi
20:07:49
6
156.89
20,660.19
18
371.23402
Yes
No
Yes
Unsolved
Poor Customer Service
1
63
M
1LS08JJ
Town
Basic Membership
28-01-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
8:46:31
17
109.57
6,264.48
29
null
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
63
M
F1BESGQ
null
Platinum Membership
19-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
9:44:22
13
45.41
49,409.94
8
null
Yes
No
No
Not Applicable
Reasonable Price
0
12
F
O9W1BTW
City
Premium Membership
28-12-2016
Yes
CID39934
Credit/Debit Card Offers
Desktop
Wi-Fi
4:26:54
5
30.92
50,769.3
6
755.5
Yes
No
No
Not Applicable
Reasonable Price
0
42
F
GQXJ5LW
City
Basic Membership
24-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
13:46:15
14
226.4
10,495.47
17
37.616608
No
Yes
No
Not Applicable
Poor Product Quality
1
29
F
NCOG6SR
City
Platinum Membership
14-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
22:10:35
21
31.26
70,571.86
4
791.67
No
Yes
No
Not Applicable
Reasonable Price
0
44
M
CM6GW0D
Town
Gold Membership
03-05-2017
Yes
CID32534
Gift Vouchers/Coupons
Desktop
Fiber_Optic
10:19:27
13
30.3
24,932.69
5
730.53
No
Yes
Yes
Solved
Poor Customer Service
0
61
F
Q518MRP
City
Basic Membership
25-09-2015
Yes
CID35633
Gift Vouchers/Coupons
Smartphone
Wi-Fi
19:22:46
11
1,119.42
44,657.81
18
null
Yes
No
Yes
Unsolved
Poor Website
1
33
M
NEMMKQ4
City
Gold Membership
11-08-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
17:36:37
5
1,009.76
30,335.16
17
818.09
No
Yes
No
Not Applicable
Reasonable Price
0
22
M
C6SVAIO
City
Premium Membership
08-03-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
10:11:36
8
155.24
26,679.02
21
778.22
Yes
No
No
Not Applicable
Poor Product Quality
0
42
M
EZ648YR
City
Gold Membership
18-02-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
3:26:43
12
57.21
65,679.72
13
566.598537
No
Yes
Yes
Solved
Reasonable Price
0
37
M
G8HMG1A
Town
Platinum Membership
22-01-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
6:31:08
16
444.86
10,033.78
Error
736.28
Yes
No
Yes
Solved in Follow-up
No reason specified
0
16
M
HTFMJE0
Town
Gold Membership
30-04-2016
Yes
CID57730
Credit/Debit Card Offers
Smartphone
Fiber_Optic
2:08:59
13
1,043.68086
29,152.79
27
318.045785
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
60
F
WLDHCJV
Town
Silver Membership
17-09-2015
Yes
CID28911
Without Offers
Smartphone
Fiber_Optic
15:13:54
14
545.48
30,071.07
15
660.68
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
42
M
QMDHKTE
Town
Silver Membership
16-03-2017
Yes
CID24893
Gift Vouchers/Coupons
Desktop
Mobile_Data
13:32:25
3
1,384.17
27,079.25
25
667.39
Yes
Yes
Yes
Solved in Follow-up
No reason specified
1
37
M
9O04AXA
City
Premium Membership
23-10-2016
Yes
CID572
Credit/Debit Card Offers
?
Wi-Fi
20:58:50
17
1,564.9
72,417.56
6
772.76
No
Yes
No
Not Applicable
Products always in Stock
0
50
F
V7H5XAK
null
No Membership
29-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
2:57:51
13
167.11
46,139.11
21
517.43
No
Yes
Yes
Unsolved
Poor Customer Service
1
55
M
QC9XELW
City
Basic Membership
11-10-2016
?
CID41931
Without Offers
Smartphone
Mobile_Data
18:24:32
-999
127.81
9,416.15
23
615.87
Yes
No
No
Not Applicable
Poor Customer Service
1
53
M
ILIKLNO
City
Platinum Membership
21-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
17:25:59
9
360.93
9,582.1
17
775.42
Yes
No
Yes
No Information Available
Too many ads
0
59
M
OJLC1YQ
Village
Basic Membership
09-12-2015
?
CID22118
Credit/Debit Card Offers
Smartphone
Fiber_Optic
6:21:41
7
157.68
44,220.95
5
1,064.93443
No
Yes
Yes
No Information Available
Poor Customer Service
1
55
M
ZD3DBHQ
Town
No Membership
15-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
10:10:43
10
326.74
13,717.28
Error
636.79
Yes
No
No
Not Applicable
Too many ads
1
40
M
K8HRHSX
City
Platinum Membership
10-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
16:58:00
17
74.01
25,478.99
24
765.27
No
Yes
Yes
Solved
Poor Customer Service
0
51
F
0BLD3YB
Town
Gold Membership
06-12-2015
Yes
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
2:32:39
16
40.51
82,652.67
8
786.2
Yes
No
No
Not Applicable
User Friendly Website
0
36
M
IEJ9EJG
City
Silver Membership
22-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
12:39:50
18
185.5
25,288.04
9
799.57
No
Yes
Yes
Solved
User Friendly Website
0
51
M
Z7E3AAQ
City
No Membership
16-05-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
0:43:10
13
34.32
13,105.16
Error
664.85
Yes
No
Yes
Solved
Poor Product Quality
1
32
M
T47JBRX
Town
No Membership
07-02-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
21:17:53
12
40.66
29,841.11
17
576.27
Yes
No
Yes
No Information Available
Too many ads
1
37
F
XQANK9I
Town
No Membership
20-10-2017
?
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
9:43:31
11
34.87
32,698.09
20
511.7
Yes
No
No
Not Applicable
No reason specified
1
21
F
4GDUXZ8
Town
No Membership
20-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
20:36:02
18
304.38
7,525.58
21
718.59
Yes
No
No
Not Applicable
Poor Website
1
64
F
XHAAXQX
Town
Basic Membership
27-12-2016
?
CID27874
Credit/Debit Card Offers
Desktop
Mobile_Data
16:05:20
19
84.65
14,151.01
27
584.34
Yes
No
Yes
Solved in Follow-up
No reason specified
1
39
M
Z1KDTQJ
Village
Platinum Membership
21-01-2016
Yes
CID22931
Without Offers
?
Wi-Fi
7:13:59
7
77.11
28,838.89
Error
1,047.00587
No
Yes
No
Not Applicable
No reason specified
0
54
M
7WQCAJN
City
Gold Membership
22-04-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
12:53:43
16
130.4
20,063.8
18
793.44
No
Yes
Yes
Unsolved
Products always in Stock
0
55
M
1G3YUN9
Town
Gold Membership
11-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
16:59:17
13
-793.079509
1,232.05
27
null
No
Yes
Yes
Solved
Poor Product Quality
1
33
F
XWIGW9I
Town
Basic Membership
07-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
18:56:56
16
287.51
47,423.1
49.03389726
515.65
No
Yes
Yes
Unsolved
Too many ads
1
36
F
IEGTWF9
null
Silver Membership
23-12-2015
Yes
CID11976
Without Offers
Smartphone
Wi-Fi
19:10:06
9
32.33
6,598.65
8
null
No
Yes
Yes
Solved in Follow-up
Poor Website
1