age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
51
F
7B8KYHX
City
Premium Membership
27-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
16:05:23
12
1,642.55897
31,665.16
21
757.05
No
Yes
Yes
No Information Available
No reason specified
0
15
M
HKNRDUT
Village
Platinum Membership
17-11-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
15:50:52
20
34.74
66,489.48
12
760.54
No
Yes
No
Not Applicable
User Friendly Website
0
29
F
WJ0GQ79
Town
Silver Membership
12-06-2015
Yes
CID11462
Without Offers
Both
Fiber_Optic
13:26:14
16
273.81
49,945.31
23
1,560.305701
No
Yes
No
Not Applicable
Poor Customer Service
1
54
F
848QUBA
City
Premium Membership
09-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
0:41:59
-999
44.04
99,318.23
15
713.96
Yes
No
No
Not Applicable
Products always in Stock
0
57
M
GKFKRGX
City
No Membership
25-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
23:17:26
7
327.77
48,993.07
13
506.48
No
Yes
No
Not Applicable
Poor Product Quality
1
37
F
HE9GRNP
Town
Premium Membership
20-03-2017
Yes
CID59307
Without Offers
Smartphone
Fiber_Optic
5:00:25
13
768.05
77,151.9
15
null
Yes
Yes
Yes
No Information Available
Quality Customer Care
0
17
M
0MEVZSQ
Town
Platinum Membership
02-06-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
16:52:13
13
33.94
10,843.89
6
721.78
Yes
No
No
Not Applicable
Poor Website
0
60
F
KONTYTK
Town
No Membership
31-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
8:36:57
16
53.46
17,599.96
14
672.16
No
Yes
Yes
Unsolved
Too many ads
1
37
F
XBSFFHI
City
Platinum Membership
21-01-2017
Yes
CID52795
Credit/Debit Card Offers
Desktop
Fiber_Optic
19:02:34
17
135.64
32,244.15
12
1,137.853365
No
Yes
No
Not Applicable
Poor Product Quality
0
60
F
5REA2UF
City
Platinum Membership
10-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
3:13:41
9
169.7
6,070.57
9
783.25
No
Yes
No
Not Applicable
Products always in Stock
0
16
M
9RGYWXF
Town
Platinum Membership
01-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
5:37:14
8
31.44
49,284.37
5
741.74
Yes
No
Yes
Solved
Poor Product Quality
0
47
M
CB02WGT
null
Silver Membership
26-01-2015
?
CID10927
Without Offers
Smartphone
Wi-Fi
1:36:39
6
154.84
15,525.52
11
717.15
No
Yes
No
Not Applicable
No reason specified
0
55
M
XMDZPIV
City
Gold Membership
24-07-2017
Yes
CID7649
Without Offers
Smartphone
Mobile_Data
0:21:31
19
33.04
29,291.92
14
206.329757
No
Yes
No
Not Applicable
Poor Product Quality
1
59
F
MGZGTFK
City
Gold Membership
18-10-2015
?
CID25551
Without Offers
Desktop
Mobile_Data
0:32:18
10
65.7
23,374.07
Error
693.52
Yes
No
No
Not Applicable
Poor Product Quality
1
37
F
7X8L96O
null
Basic Membership
22-10-2015
Yes
CID35984
Gift Vouchers/Coupons
Desktop
Fiber_Optic
3:04:35
11
706.17
16,237.89
11
503.05
Yes
Yes
Yes
Solved
No reason specified
1
51
M
9OUZDM4
Village
Platinum Membership
21-07-2016
Yes
CID24083
Without Offers
?
Mobile_Data
8:22:57
9
501.14
91,505.51
19
727.11
No
Yes
No
Not Applicable
User Friendly Website
0
17
M
TOVV9J8
City
Platinum Membership
23-09-2017
?
CID62279
Gift Vouchers/Coupons
Desktop
Mobile_Data
20:14:33
23
178.24
3,832.21
23
797.5
Yes
No
No
Not Applicable
Too many ads
0
54
M
U16KOD2
Town
No Membership
26-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
15:13:09
9
1,397.544983
11,603.28
12
627.25
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
56
F
JLTCE4P
Town
Platinum Membership
08-09-2017
Yes
CID8526
Gift Vouchers/Coupons
Smartphone
Wi-Fi
9:54:18
7
271.87
12,925.06
11
777.23
No
Yes
No
Not Applicable
Poor Website
0
32
M
ZU04UC8
City
Silver Membership
28-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
23:28:19
23
49.52
7,642.99
11
667.85
Yes
No
Yes
Unsolved
No reason specified
1
16
M
AA1BTM0
Village
Premium Membership
21-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
10:41:22
10
32.53
5,556.41
15
778.9
Yes
No
No
Not Applicable
Quality Customer Care
0
27
F
8FDF9XP
City
Basic Membership
26-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
13:37:10
11
66.11
23,104.83
18
null
No
Yes
Yes
Unsolved
Poor Website
1
32
F
VT54H8S
Town
Basic Membership
01-01-2016
Yes
CID26651
Credit/Debit Card Offers
Desktop
Fiber_Optic
9:53:52
7
83.55
29,339.54
23
936.705753
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
28
M
UM24BA4
Village
No Membership
27-09-2016
Yes
CID13686
Without Offers
Desktop
Fiber_Optic
10:19:49
11
651.15
30,871.63
26
661.95
Yes
No
No
Not Applicable
No reason specified
1
62
F
K8ICUED
City
No Membership
13-05-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
4:04:36
10
90.17
10,849.61
Error
504.01
No
Yes
Yes
Solved
Poor Product Quality
1
58
F
ST4UXQ7
City
Basic Membership
21-11-2015
Yes
CID61745
null
?
Mobile_Data
17:23:44
4
51.94
34,786.95
Error
584.44
No
Yes
Yes
Solved
No reason specified
1
17
M
QVQW1FO
Town
Platinum Membership
24-03-2016
Yes
CID12262
Gift Vouchers/Coupons
Desktop
Wi-Fi
2:42:02
19
109.34
49,274.71
Error
1,444.972476
Yes
No
Yes
Solved in Follow-up
No reason specified
0
55
M
3DQ5BFL
Town
Basic Membership
24-02-2016
Yes
CID52390
Credit/Debit Card Offers
Smartphone
Mobile_Data
5:56:11
-999
98.99
25,334.43
18
649.78
No
Yes
No
Not Applicable
Poor Website
1
49
M
3UBLXD2
City
No Membership
10-10-2017
Yes
CID63890
Without Offers
?
Wi-Fi
4:14:42
-999
34.53
36,345.12
6
869.533974
Yes
No
No
Not Applicable
Poor Product Quality
1
33
F
72KU6HD
City
No Membership
14-08-2016
Yes
CID8960
Gift Vouchers/Coupons
Smartphone
Mobile_Data
3:30:03
5
-40.611602
28,724.29
13
679.25
Yes
No
Yes
Solved
Poor Website
1
49
M
B9MXF22
City
Basic Membership
24-03-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
2:34:10
20
114.94
10,496.01
9
null
Yes
No
No
Not Applicable
Poor Customer Service
1
37
M
5KP3YN3
Town
Silver Membership
02-09-2017
Yes
CID39562
Without Offers
Desktop
Mobile_Data
6:42:35
19
442.78
8,615.07
14
743.07
No
Yes
No
Not Applicable
Poor Customer Service
0
25
M
JSOFRKA
City
No Membership
05-05-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
0:24:56
7
142.36
49,687.23
14
656.32
No
Yes
Yes
Solved in Follow-up
No reason specified
1
47
M
L606ZF3
City
No Membership
21-06-2015
Yes
CID39729
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
7:42:13
16
68.39
20,744.24
22
603.97
Yes
No
Yes
Unsolved
Poor Customer Service
1
35
F
VRO3GO5
Town
Basic Membership
30-11-2016
Yes
CID3323
Gift Vouchers/Coupons
Smartphone
Wi-Fi
20:27:30
3
34.41
7,199.83
25
566.1
No
Yes
Yes
No Information Available
No reason specified
1
48
F
3XECLM0
City
Silver Membership
09-11-2017
Yes
CID25724
Without Offers
Both
Fiber_Optic
5:55:46
18
371.31
12,014.4
13
645.39
No
Yes
No
Not Applicable
Poor Product Quality
1
57
F
XFQ87IW
Village
Silver Membership
28-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
19:00:50
13
53.3
39,571.03
24
76.914683
Yes
No
No
Not Applicable
Too many ads
1
26
F
0NJWXY3
Town
Silver Membership
30-04-2017
?
CID10409
Gift Vouchers/Coupons
Desktop
Wi-Fi
7:30:56
11
-966.373294
37,981.67
28
null
No
Yes
No
Not Applicable
No reason specified
0
13
M
2KDXH3P
null
Basic Membership
26-12-2016
Yes
CID22885
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
5:38:55
4
699.26
858.15
29
null
No
Yes
No
Not Applicable
No reason specified
1
42
F
067A1NT
Town
Platinum Membership
27-01-2015
Yes
CID54825
Credit/Debit Card Offers
Smartphone
Wi-Fi
16:38:48
22
204.86
39,079.28
21
710.81
No
Yes
No
Not Applicable
Poor Customer Service
0
29
F
JO0G79V
null
Premium Membership
30-03-2015
No
xxxxxxxx
Without Offers
?
Mobile_Data
10:30:11
7
163.81
12,699.74
19
821.53
No
Yes
Yes
Solved
User Friendly Website
0
29
M
CHZ7SWR
City
Platinum Membership
06-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
17:19:13
13
180.68
7,323.38
5
1,007.514464
No
Yes
No
Not Applicable
Poor Website
0
53
M
VBOHBMT
City
Gold Membership
23-01-2017
Yes
CID33253
Gift Vouchers/Coupons
Desktop
Wi-Fi
20:32:34
6
1,372.717949
35,677.84
14
614.62
Yes
No
No
Not Applicable
No reason specified
1
42
M
1BX2EBA
City
Silver Membership
23-05-2015
?
CID28433
Without Offers
Desktop
Wi-Fi
8:08:13
21
48.38
36,448.56
23
1,301.233086
No
Yes
Yes
Solved
Too many ads
0
61
F
RY83N98
Village
Silver Membership
08-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
7:35:18
18
131.39
14,976.22
-17.60242493
718.74
No
Yes
Yes
No Information Available
Poor Product Quality
1
20
F
RI428UA
Village
No Membership
23-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
9:40:27
-999
475.08
9,015.35
14
632.02
Yes
Yes
No
Not Applicable
Too many ads
1
38
M
NLJBJ6A
Village
Basic Membership
26-06-2016
Yes
CID10929
Gift Vouchers/Coupons
Desktop
Fiber_Optic
17:32:50
17
34.06
49,849.83
19
644.66
Yes
No
No
Not Applicable
Poor Product Quality
1
59
F
CU1LWX5
Town
Silver Membership
20-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
10:32:43
12
154.45
49,988.8
8
694.38
Yes
No
Yes
No Information Available
Poor Product Quality
1
55
F
GPPO3DR
Village
Basic Membership
24-10-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
9:59:08
24
111.35
41,647.34
24
533.33
No
Yes
Yes
No Information Available
No reason specified
1
43
F
XX4FBVU
City
Silver Membership
15-04-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
15:26:39
6
41.99
31,514.72
18
715.34
No
Yes
No
Not Applicable
No reason specified
1
56
M
JE8B1EO
City
Silver Membership
10-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
4:04:32
6
378.81
75,253.95
8
795.17
No
Yes
No
Not Applicable
Products always in Stock
0
53
F
MAPK8D5
Town
Gold Membership
13-08-2015
?
CID47542
Credit/Debit Card Offers
Smartphone
Mobile_Data
7:41:54
13
194.33
43,696.92
10
665.91
No
Yes
No
Not Applicable
Poor Customer Service
1
41
F
TYK15RR
City
Silver Membership
24-11-2016
?
CID16409
Credit/Debit Card Offers
Smartphone
Wi-Fi
15:31:42
13
879.66
49,939.3
Error
716.29
Yes
Yes
No
Not Applicable
Poor Customer Service
1
35
F
GO7U5MF
Town
Gold Membership
02-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
15:44:26
2
32.04
28,262.72
Error
748.25
No
Yes
No
Not Applicable
Poor Product Quality
0
58
M
JKWV2VA
Village
Platinum Membership
20-08-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
5:17:12
16
258.72
5,443.27
22
null
No
Yes
No
Not Applicable
Poor Website
0
25
F
K2TQG3Z
Town
No Membership
13-07-2017
Yes
CID49188
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
6:37:12
-999
198.35
25,636.83
25
626.77
No
Yes
Yes
Unsolved
Poor Website
1
50
M
3E00HJX
City
Silver Membership
28-03-2017
Yes
CID58861
Credit/Debit Card Offers
Desktop
Mobile_Data
11:03:24
11
951.711214
3,307.38
8
883.605391
No
Yes
Yes
Solved
Poor Website
1
13
M
BG172AY
null
No Membership
11-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
6:26:28
7
249.01
18,779.28
25
627.33
No
Yes
No
Not Applicable
Poor Product Quality
1
23
F
URFEQFC
Town
Platinum Membership
13-04-2017
Yes
CID16390
Credit/Debit Card Offers
?
Wi-Fi
5:29:42
10
828.22
35,669.01
11
318.004687
Yes
Yes
Yes
Solved in Follow-up
Reasonable Price
0
17
M
Z5I8PQC
null
Gold Membership
21-10-2015
Yes
CID21540
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
7:47:48
10
305.21
42,082.71
-19.34008183
726.92
No
Yes
Yes
No Information Available
Poor Product Quality
0
18
F
ARNBZMY
City
Platinum Membership
30-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
18:39:11
11
-586.738171
16,059.64
-14.16478236
792.29
No
Yes
Yes
Solved in Follow-up
User Friendly Website
0
45
F
EJC4Z47
Village
No Membership
05-02-2016
Yes
CID41646
Gift Vouchers/Coupons
Smartphone
Mobile_Data
0:28:45
13
127.38
46,104.32
Error
1,220.559063
No
Yes
No
Not Applicable
No reason specified
1
57
M
QZUMBGP
Village
Premium Membership
05-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
8:41:14
7
79.4
2,082.03
Error
758.28
Yes
No
No
Not Applicable
Poor Website
0
26
M
840931W
null
Premium Membership
29-05-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
22:01:36
17
311.53
34,929.54
4
821.64
No
Yes
Yes
Unsolved
Quality Customer Care
0
17
F
S0KSJPE
City
Basic Membership
25-08-2016
Yes
CID18456
Gift Vouchers/Coupons
Desktop
Fiber_Optic
12:56:19
19
119.98
6,126.62
27
140.420389
Yes
No
No
Not Applicable
No reason specified
1
12
F
GUAAUEN
Town
No Membership
03-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
14:27:18
10
39.63
15,136.8
9
640.34
No
Yes
No
Not Applicable
No reason specified
1
19
M
JF6PT1U
Village
Premium Membership
08-06-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
22:04:09
13
256.45
16,411.39
2
751.81
No
Yes
No
Not Applicable
Quality Customer Care
0
35
M
953LIML
City
Premium Membership
17-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
17:47:09
16
32.51
9,825.13
21
780.11
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
47
F
PX8V25C
Town
No Membership
25-05-2016
Yes
CID44675
Credit/Debit Card Offers
Desktop
Fiber_Optic
1:36:17
-999
34.21
9,846.86
6
682.5
Yes
No
No
Not Applicable
Poor Product Quality
1
22
F
P9MU6BO
Village
Silver Membership
27-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
20:56:40
12
260.14
23,233.8
Error
710.24
No
Yes
Yes
Unsolved
Poor Customer Service
0
16
F
6ILIU1Z
City
Gold Membership
08-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:25:49
-999
36.03
25,147.94
Error
702.28
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
57
M
543G6J1
City
Basic Membership
22-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
3:40:31
9
147.79
25,691.86
29
579.5
No
Yes
Yes
No Information Available
Poor Customer Service
1
25
F
V3Q0R3Y
null
Basic Membership
17-09-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
15:04:11
13
-948.819201
31,280.43
20
507.63
No
Yes
Yes
Solved in Follow-up
Poor Website
1
15
M
BCP5BR5
City
Silver Membership
11-10-2016
Yes
CID20368
Without Offers
Smartphone
Mobile_Data
13:30:26
21
31.46
32,058.4
23
689.22
No
Yes
Yes
Unsolved
Poor Website
1
15
F
E0UJQWY
Town
Gold Membership
14-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
14:56:44
10
213.8
3,575.48
19
747.64
No
Yes
Yes
Solved in Follow-up
Too many ads
0
61
M
Z31GYVI
City
Gold Membership
17-05-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
1:27:03
25
397.54
23,390.91
6
736.77
Yes
No
No
Not Applicable
Poor Customer Service
0
57
M
L7RSL3K
City
Basic Membership
06-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
11:26:20
17
1,220.712787
13,921.53
9
573.59
No
Yes
No
Not Applicable
Poor Customer Service
1
62
M
1HM1QDH
City
Basic Membership
13-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
20:17:10
10
71.14
1,838.13
17
693.14
Yes
No
Yes
Solved
No reason specified
1
52
M
PI4F8V4
City
Gold Membership
23-10-2016
Yes
CID59418
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:02:43
3
-972.214321
13,043.71
1
722.88
No
Yes
Yes
Solved
Quality Customer Care
0
20
F
EJTMQ2T
City
Silver Membership
19-04-2015
Yes
CID42940
Without Offers
Smartphone
Fiber_Optic
21:02:44
16
59.18
11,097.79
7
774.72
No
Yes
No
Not Applicable
Poor Website
0
15
M
4SA04SD
Village
Silver Membership
07-07-2017
Yes
CID29476
Without Offers
Desktop
Mobile_Data
2:14:44
1
230.82
1,062.66
5
710.45
No
Yes
No
Not Applicable
Reasonable Price
0
51
M
FVL6FN0
City
Platinum Membership
12-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
16:23:05
9
49.57
32,484.3
25
728.06
No
Yes
Yes
Solved in Follow-up
Poor Website
0
34
M
BCNMXKQ
Town
Platinum Membership
01-11-2015
Yes
CID1244
Credit/Debit Card Offers
Desktop
Fiber_Optic
15:38:20
16
653.49
10,575.14
16
392.792137
No
Yes
No
Not Applicable
Too many ads
0
29
F
HGAKDZ1
Town
Silver Membership
26-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
12:12:54
11
174.78
13,467.08
22
603.19
No
Yes
No
Not Applicable
Too many ads
1
34
M
UJ6QIT1
Town
Gold Membership
30-06-2017
Yes
CID17530
Without Offers
?
Mobile_Data
23:48:56
6
268.4
32,256.64
19
776.85
Yes
Yes
No
Not Applicable
Poor Customer Service
0
50
M
MLDLTLH
City
Gold Membership
31-05-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
14:18:03
-999
31.99
14,095.19
6
782.46
Yes
No
Yes
Solved in Follow-up
Poor Website
0
13
F
XNU1WEG
Town
Silver Membership
16-10-2015
Yes
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
21:26:14
14
905.27
35,062.86
Error
706.71
No
Yes
Yes
No Information Available
No reason specified
0
54
M
8SUX6ZT
null
Silver Membership
21-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
17:01:25
10
218.44
25,061.02
29
440.740678
Yes
Yes
Yes
Solved in Follow-up
Poor Website
1
28
F
EUX24P8
null
Gold Membership
10-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
11:51:30
-999
174.15
13,782.76
13
773.38
Yes
No
Yes
Solved in Follow-up
Quality Customer Care
0
12
F
US7KNEK
City
Gold Membership
16-02-2016
Yes
CID53745
Gift Vouchers/Coupons
Smartphone
Wi-Fi
17:37:46
23
34.94
16,675.6
27
688.09
Yes
No
No
Not Applicable
Poor Product Quality
1
39
F
QLQAVB2
Town
Silver Membership
17-03-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
19:14:49
23
31.9
14,604.12
23
613.03
Yes
No
No
Not Applicable
Poor Product Quality
1
35
M
B4PRMP1
null
Silver Membership
18-07-2015
No
xxxxxxxx
Without Offers
Both
Wi-Fi
15:12:31
15
491.63
23,346.33
Error
625.58
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
60
F
1SATO59
City
Silver Membership
28-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
22:16:16
-999
478.64
18,930.26
16
685.59
No
Yes
No
Not Applicable
Poor Product Quality
1
55
F
IA5KLW7
Village
Premium Membership
26-09-2017
Yes
CID18196
Credit/Debit Card Offers
?
Mobile_Data
23:15:58
10
229.79
43,259.79
28
763.13
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
46
M
FC68X65
null
No Membership
25-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
6:03:55
18
121.47
13,065.05
24
390.470249
Yes
No
Yes
Solved in Follow-up
No reason specified
1
45
F
OHN6OL8
City
Basic Membership
13-01-2015
Yes
CID2269
Without Offers
Smartphone
Fiber_Optic
15:42:44
4
34.7
1,854.68
9
638.58
No
Yes
Yes
Solved
Poor Customer Service
1
33
M
SU3UZK7
Town
No Membership
07-01-2016
Yes
CID40308
Without Offers
Both
Fiber_Optic
17:50:09
-999
489.36
39,832.39
16
684.39
No
Yes
No
Not Applicable
Poor Customer Service
1
63
M
Z7Z15BQ
Town
Basic Membership
11-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
4:23:07
11
219.53
41,881.61
25
587.57
Yes
No
No
Not Applicable
Poor Product Quality
1
55
F
N95K3H1
City
No Membership
21-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:29:20
22
33.62
15,454.3
26
1,199.926908
Yes
No
Yes
No Information Available
Poor Website
1
32
M
BZS9Z9C
Town
No Membership
01-03-2017
Yes
CID54843
Gift Vouchers/Coupons
Smartphone
Mobile_Data
15:21:45
17
387.44
33,105.11
22
1,138.196663
No
Yes
No
Not Applicable
Poor Website
1