age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
10
M
BUP1S1L
Town
Basic Membership
10-01-2017
Yes
CID24938
Gift Vouchers/Coupons
?
Fiber_Optic
12:54:50
10
33.23
23,051.85
11
587.08
Yes
No
No
Not Applicable
Too many ads
1
34
M
BOUZVOL
City
Gold Membership
07-11-2015
Yes
CID36761
Gift Vouchers/Coupons
Both
Wi-Fi
3:03:39
12
541.52
30,060.88
6
723.02
No
Yes
No
Not Applicable
Too many ads
0
50
F
O59RTNZ
City
Gold Membership
06-03-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
4:11:18
13
203.05
6,976.14
15
449.979209
No
Yes
No
Not Applicable
Poor Website
0
62
M
B2AQ686
City
No Membership
17-12-2016
Yes
CID24876
Without Offers
Both
Mobile_Data
9:42:46
15
1,116.86
15,515.22
15
1,182.445443
No
Yes
Yes
Solved in Follow-up
Too many ads
1
22
F
UYERJGF
null
Basic Membership
26-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
5:27:00
20
127
26,324.34
20
535.32
No
Yes
Yes
No Information Available
Poor Website
1
31
F
47SET4W
Town
No Membership
31-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
9:20:30
15
70.97
7,061.34
14
null
Yes
No
Yes
Solved
No reason specified
1
45
F
41VNFXP
null
No Membership
05-10-2015
?
CID18246
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:24:54
19
191.25
7,849.02
27
543.2
Yes
No
No
Not Applicable
Poor Product Quality
1
55
M
9Y7E1CP
City
Basic Membership
22-10-2017
?
CID27582
Without Offers
Desktop
Wi-Fi
17:19:11
8
387.75
2,236.98
19
38.934715
Yes
No
No
Not Applicable
Poor Customer Service
1
30
M
WVJQFPR
null
Premium Membership
30-01-2017
Yes
CID3394
Gift Vouchers/Coupons
Desktop
Mobile_Data
0:03:57
8
401.43
2,161.04
16
751.21
Yes
Yes
No
Not Applicable
User Friendly Website
0
52
F
V16YG0P
Town
Gold Membership
23-06-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
12:28:36
10
223.24
11,933
28
755.52
Yes
No
No
Not Applicable
Poor Customer Service
0
13
M
LLDST7F
Village
No Membership
31-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
12:23:31
12
264.71
37,975.39
29
514.92
No
Yes
Yes
Solved in Follow-up
No reason specified
1
46
M
ZBNLKZU
null
Basic Membership
21-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
15:22:46
21
32.83
14,839.01
25
641.53
Yes
No
No
Not Applicable
Too many ads
1
44
F
NGCYW3S
null
Gold Membership
24-01-2015
Yes
CID55218
Without Offers
Both
Wi-Fi
10:43:46
15
204.25
51,996.72
19
788.35
Yes
Yes
Yes
Solved
User Friendly Website
0
61
F
EKK4LY0
Village
Gold Membership
08-11-2015
?
CID34955
Gift Vouchers/Coupons
Desktop
Fiber_Optic
20:13:08
2
163.13
24,843.54
17
792.73
Yes
No
Yes
No Information Available
Products always in Stock
0
59
F
T7WO55E
City
Silver Membership
29-04-2017
Yes
CID31922
Without Offers
Smartphone
Wi-Fi
6:59:47
3
34.19
10,206.22
28
699.39
Yes
No
Yes
Solved in Follow-up
Too many ads
1
11
F
HMRRMTE
Town
Basic Membership
16-07-2016
Yes
CID38366
Credit/Debit Card Offers
Both
Fiber_Optic
21:15:03
7
476.18
21,290.25
5
599.05
Yes
No
Yes
Solved in Follow-up
Too many ads
1
16
M
6V2RI43
City
Platinum Membership
11-03-2015
Yes
CID50759
Gift Vouchers/Coupons
Both
Mobile_Data
0:15:18
11
283.91
82,136.03
17
844.84
No
Yes
No
Not Applicable
User Friendly Website
0
60
F
ZO1PP7B
Town
Basic Membership
22-08-2017
Yes
CID33155
Without Offers
Smartphone
Mobile_Data
4:53:52
22
44.8
31,698.17
11
658.57
Yes
No
No
Not Applicable
Poor Website
1
26
F
FPM7DC6
City
Basic Membership
15-08-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
16:39:08
23
1,326.617503
20,699.9
26
null
No
Yes
No
Not Applicable
Poor Website
1
59
F
14XACPB
City
Premium Membership
18-12-2016
?
CID839
Credit/Debit Card Offers
Desktop
Fiber_Optic
14:02:33
16
175.04
36,020.04
Error
733.32
Yes
No
Yes
Solved
Products always in Stock
0
38
F
L39QBPI
City
Gold Membership
23-05-2015
Yes
CID43635
Gift Vouchers/Coupons
?
Mobile_Data
22:13:42
9
64.26
38,135.94
14
617.68
Yes
No
No
Not Applicable
Poor Website
1
23
M
Y0QWIDE
null
Basic Membership
18-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
21:10:17
13
930.414925
42,871.94
9
null
No
Yes
No
Not Applicable
Poor Website
1
12
F
8LHYEYE
Town
Basic Membership
11-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
6:00:47
7
79.57
46,975.41
21
703.42
No
Yes
Yes
Solved
Poor Product Quality
1
47
M
1B2QEL8
City
Basic Membership
11-03-2016
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
12:18:56
13
333.59
26,757.47
23
668.51
Yes
Yes
No
Not Applicable
No reason specified
1
57
F
3SSQBPZ
Village
Gold Membership
08-08-2016
?
CID56264
Gift Vouchers/Coupons
Desktop
Fiber_Optic
10:08:44
4
34.46
14,113.14
18
683.49
No
Yes
No
Not Applicable
Poor Product Quality
1
54
M
RQ11RNW
Town
Basic Membership
14-10-2017
?
CID40034
Credit/Debit Card Offers
Smartphone
Fiber_Optic
13:21:07
14
314.42
23,440
Error
503.75
No
Yes
No
Not Applicable
Too many ads
1
21
F
0SU2TQF
Village
No Membership
24-02-2017
?
CID34965
Credit/Debit Card Offers
Smartphone
Fiber_Optic
22:44:17
13
122.25
37,124.34
5
341.00808
Yes
No
No
Not Applicable
Poor Website
1
43
M
YCT1LHP
Village
No Membership
02-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
16:36:00
15
262.46
7,499.89
7
689.42
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
19
F
0GOD46S
Town
Premium Membership
20-12-2017
?
CID23638
Without Offers
Smartphone
Fiber_Optic
5:37:41
1
122.14
17,660.9
7
745.44
No
Yes
No
Not Applicable
Poor Website
0
64
M
VC4M0KD
Town
Gold Membership
21-01-2017
Yes
CID36893
Without Offers
Smartphone
Fiber_Optic
19:28:26
9
-1,009.86503
48,174.26
21
638.78
No
Yes
No
Not Applicable
Too many ads
1
32
M
VDB2OQ0
Village
Gold Membership
26-06-2016
?
CID28241
Gift Vouchers/Coupons
Desktop
Fiber_Optic
18:01:43
8
280.87
18,100.76
5
null
No
Yes
Yes
No Information Available
Poor Product Quality
0
49
F
82H3OYA
City
Gold Membership
26-02-2016
Yes
CID15949
Without Offers
Desktop
Fiber_Optic
5:05:39
4
32.01
63,620.64
17
759.79
No
Yes
No
Not Applicable
User Friendly Website
0
62
M
HFVYO2I
City
Silver Membership
23-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
17:58:51
10
485.36
35,913.59
7
623.94
No
Yes
Yes
No Information Available
Too many ads
1
41
M
QI550DP
City
Premium Membership
28-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
1:49:31
1
361.66
12,177.85
13
845.64
No
Yes
Yes
Unsolved
Quality Customer Care
0
54
M
JBU2ASA
City
No Membership
26-07-2016
?
CID42215
Credit/Debit Card Offers
Both
Fiber_Optic
12:37:36
17
265.98
29,392.16
19
1,243.99865
Yes
No
No
Not Applicable
Poor Customer Service
1
41
F
5YPYYDD
City
Premium Membership
07-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
6:19:43
25
31.59
57,265.93
4
772.03
No
Yes
No
Not Applicable
Products always in Stock
0
49
M
DWATC8F
City
Basic Membership
19-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
4:56:42
17
320.63
9,812.99
5
671.59
Yes
No
No
Not Applicable
No reason specified
1
47
M
8N2QBE4
Town
Basic Membership
18-06-2015
Yes
CID27101
Without Offers
?
Mobile_Data
9:33:54
20
207.65
3,606.68
11
1,149.074983
Yes
Yes
No
Not Applicable
Poor Customer Service
1
45
F
MGNULLU
null
No Membership
16-12-2015
Yes
CID38711
Credit/Debit Card Offers
Desktop
Mobile_Data
2:39:22
9
60.34
34,342.81
5
618.38
No
Yes
Yes
Unsolved
Too many ads
1
56
M
0EFX5Z7
City
Silver Membership
26-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
3:59:27
16
158.6
42,316.82
15
970.160635
No
Yes
Yes
Solved
Poor Website
1
28
F
KY7H903
City
Silver Membership
11-07-2015
?
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
15:10:18
22
85.83
18,549.89
23
605.21
No
Yes
No
Not Applicable
No reason specified
1
53
F
DR8QIRQ
null
Basic Membership
30-08-2017
Yes
CID26959
Gift Vouchers/Coupons
Smartphone
Mobile_Data
10:57:06
12
671.25
8,237.45
19
607.64
No
Yes
No
Not Applicable
Poor Product Quality
1
31
F
T3BUKXU
Town
Silver Membership
15-01-2015
Yes
CID4192
Credit/Debit Card Offers
Both
Mobile_Data
5:09:36
10
518.62
34,673.79
25
394.400525
No
Yes
No
Not Applicable
Poor Customer Service
1
18
F
LOWVCYY
City
Silver Membership
11-12-2016
Yes
CID44448
Gift Vouchers/Coupons
?
Fiber_Optic
0:13:44
14
62.45
25,736.2
12
351.994028
No
Yes
Yes
Solved
Too many ads
1
64
M
V74WPEO
Town
Platinum Membership
05-11-2017
Yes
CID41700
Without Offers
Smartphone
Wi-Fi
19:56:26
4
229.97
38,935.75
23
715.03
No
Yes
Yes
No Information Available
Poor Product Quality
0
47
M
U1P2RT3
City
Basic Membership
24-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
2:38:35
17
429.94
31,900.92
22
713.84
No
Yes
No
Not Applicable
Poor Website
1
20
M
CSE52OS
Town
No Membership
12-03-2017
Yes
CID18406
Without Offers
Smartphone
Wi-Fi
0:29:49
13
120.58
46,435.42
29
654.76
No
Yes
No
Not Applicable
Poor Customer Service
1
20
M
NA1DX11
City
Silver Membership
23-04-2017
Yes
CID34622
Credit/Debit Card Offers
?
Wi-Fi
3:37:37
5
31.27
17,714.62
26
668.41
No
Yes
Yes
No Information Available
Poor Product Quality
1
54
M
V3NZGBR
City
Basic Membership
03-03-2015
Yes
CID55597
Credit/Debit Card Offers
Smartphone
Mobile_Data
9:52:50
-999
225.95
30,020.72
15
961.055804
Yes
Yes
Yes
No Information Available
Too many ads
1
63
M
23QZ7D7
Town
Premium Membership
19-05-2017
Yes
CID47382
Credit/Debit Card Offers
Smartphone
Fiber_Optic
20:00:41
13
148.19
37,168.38
6
751.69
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
12
M
ONCBTGM
City
No Membership
06-03-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
8:29:02
11
31.54
43,064.82
7
626.63
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
61
F
KSU3LLM
City
Basic Membership
12-10-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
9:46:32
14
279.39
41,550.6
9
632.19
No
Yes
Yes
Solved in Follow-up
Poor Website
1
35
F
NRMSGS4
City
No Membership
24-06-2015
?
CID28917
Without Offers
Smartphone
Mobile_Data
13:41:41
11
1,027.018457
12,801.82
5
670.4
No
Yes
Yes
No Information Available
No reason specified
1
34
M
4775OYO
City
Silver Membership
23-09-2017
Yes
CID11423
Gift Vouchers/Coupons
Smartphone
Wi-Fi
15:26:05
5
521.09
28,818.21
23
662.24
No
Yes
Yes
No Information Available
Poor Customer Service
1
15
F
620X47T
null
Silver Membership
30-10-2015
Yes
CID21229
Without Offers
Desktop
Wi-Fi
6:42:30
11
111.27
3,534.91
29
626.85
No
Yes
Yes
No Information Available
Too many ads
1
32
F
56T21E6
City
No Membership
12-04-2016
Yes
CID52677
Credit/Debit Card Offers
Smartphone
Mobile_Data
3:38:40
10
33.67
7,934.63
21
618.39
No
Yes
Yes
Solved
Too many ads
1
17
M
HYV5DLY
Village
Premium Membership
29-04-2017
Yes
CID27142
Credit/Debit Card Offers
Desktop
Fiber_Optic
0:52:10
23
32.12
40,638.89
12
709.08
No
Yes
No
Not Applicable
Poor Website
0
27
F
L4PVOFU
City
Basic Membership
03-09-2016
?
CID60843
Credit/Debit Card Offers
Desktop
Mobile_Data
1:16:23
11
129.32
28,922.65
15
543.3
No
Yes
No
Not Applicable
Poor Website
1
49
M
50CARE3
Town
Premium Membership
17-06-2016
Yes
CID20242
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:38:54
21
68.33
28,743.98
17
null
No
Yes
Yes
Solved in Follow-up
Poor Website
0
34
M
TD4JPGQ
City
No Membership
27-06-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
3:54:00
18
78.19
7,094.07
11
676.61
Yes
No
No
Not Applicable
No reason specified
1
56
F
RNUNLMC
Town
Platinum Membership
17-08-2016
?
CID31864
Gift Vouchers/Coupons
Desktop
Fiber_Optic
8:10:53
6
423.21
35,123.39
10
795.03
Yes
No
Yes
No Information Available
No reason specified
0
24
F
ANQKVHO
Town
Basic Membership
21-07-2015
Yes
CID43611
Gift Vouchers/Coupons
Desktop
Fiber_Optic
0:36:30
19
326.55
25,660.04
Error
715.22
Yes
No
No
Not Applicable
Poor Website
1
36
F
19Y9HRA
City
Platinum Membership
20-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
9:23:27
16
165.45
72,578.78
7
727.3
Yes
No
Yes
Unsolved
Reasonable Price
0
19
M
88ERRCB
Town
Platinum Membership
14-01-2015
Yes
CID41380
Credit/Debit Card Offers
Desktop
Wi-Fi
15:08:21
19
33.4
30,396.58
10
773.83
Yes
No
No
Not Applicable
Poor Customer Service
0
59
M
0AHE1SH
Town
Silver Membership
12-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
20:49:39
14
34.27
35,839.81
5
619.72
No
Yes
Yes
Solved
Too many ads
1
21
M
UI1TB5I
Village
Gold Membership
20-09-2017
?
CID17906
Without Offers
Desktop
Fiber_Optic
19:09:53
23
66.42
24,843.08
13
719.13
No
Yes
Yes
No Information Available
Poor Product Quality
0
44
F
GYTOKDW
Town
Silver Membership
09-09-2016
Yes
CID52792
Credit/Debit Card Offers
?
Wi-Fi
11:49:41
11
116.47
30,218.12
20
711.08
No
Yes
No
Not Applicable
Poor Customer Service
0
41
M
KMH559L
null
Platinum Membership
10-11-2017
Yes
CID50870
Without Offers
Desktop
Mobile_Data
0:19:57
11
196.32
5,384.13
13
767.67
Yes
No
Yes
Unsolved
Poor Website
0
38
F
EQXPLVC
Town
Gold Membership
31-10-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
9:24:53
10
154.21
36,178.43
15
789.23
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
54
M
ZDAXC71
Town
Premium Membership
19-08-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
8:13:00
21
135.41
11,224.99
Error
824.37
Yes
No
Yes
Unsolved
Products always in Stock
0
16
F
0J51WQR
City
No Membership
08-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
5:26:25
4
30.88
44,706.03
6
100.168226
No
Yes
No
Not Applicable
No reason specified
1
41
F
DFXB4NR
City
No Membership
06-06-2016
Yes
CID20910
Without Offers
Smartphone
Wi-Fi
6:41:32
9
191.99
49,530.03
18
679.84
Yes
No
Yes
Solved
No reason specified
0
37
M
L8LAHD0
Town
Basic Membership
19-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
14:32:20
19
104.03
41,687.88
13
616.06
Yes
No
No
Not Applicable
Too many ads
1
43
M
CA49Q31
null
Basic Membership
06-12-2015
Yes
CID25738
Credit/Debit Card Offers
Smartphone
Mobile_Data
20:43:38
13
31.42
44,510.87
25
621.83
No
Yes
No
Not Applicable
Poor Product Quality
1
33
F
ZFFYG1H
City
Platinum Membership
22-03-2016
Yes
CID47634
Without Offers
Smartphone
Wi-Fi
8:26:49
16
143.75
16,306.62
28
769.67
No
Yes
Yes
No Information Available
Poor Customer Service
0
24
M
Z42USZJ
Town
Basic Membership
05-04-2017
Yes
CID42764
Without Offers
Smartphone
Mobile_Data
15:30:38
23
111.53
9,404.43
23
634.96
Yes
No
No
Not Applicable
Too many ads
1
56
M
DTMDUK4
Village
Premium Membership
24-09-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
13:38:08
22
68.18
6,448.91
24
775.38
No
Yes
Yes
No Information Available
Poor Product Quality
0
38
F
6AQO3M0
City
Silver Membership
10-02-2017
?
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
5:35:25
21
137.54
23,340.54
Error
719.26
No
Yes
No
Not Applicable
Too many ads
1
33
M
7HHKLGT
City
Gold Membership
06-09-2017
Yes
CID55271
Credit/Debit Card Offers
Smartphone
Fiber_Optic
20:42:24
25
113.06
44,765.24
22
720.86
No
Yes
Yes
No Information Available
Poor Customer Service
0
52
F
7QYUME6
Village
Gold Membership
30-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
16:45:04
-999
69.48
8,698.71
23
621.12
No
Yes
No
Not Applicable
Too many ads
1
22
F
62RETSH
City
Basic Membership
21-07-2015
Yes
CID3699
Without Offers
Smartphone
Mobile_Data
2:31:32
13
54.88
4,013.39
Error
622.43
No
Yes
No
Not Applicable
Poor Website
1
13
F
TF57Z0N
Village
Platinum Membership
02-06-2016
Yes
CID41577
Credit/Debit Card Offers
Desktop
Mobile_Data
22:21:15
20
214.23
53,209.44
17
703.83
No
Yes
Yes
Unsolved
Reasonable Price
0
12
M
EUYESJK
Village
No Membership
27-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
22:19:44
20
417.22
48,101.35
Error
226.782179
Yes
No
No
Not Applicable
Poor Website
1
32
F
WQIL1UA
City
Silver Membership
09-10-2017
Yes
CID44523
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:42:42
11
938.2
25,823.15
Error
765.09
Yes
No
Yes
Solved
Poor Product Quality
0
17
M
QUC4Y3C
null
Gold Membership
11-06-2017
Yes
CID28917
Without Offers
Desktop
Wi-Fi
12:46:22
10
930.7
33,372.93
10
755.78
Yes
Yes
Yes
Unsolved
Quality Customer Care
0
58
F
GD5LNEN
City
Basic Membership
09-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
1:25:37
9
307.72
42,996.27
Error
null
Yes
No
No
Not Applicable
Too many ads
1
19
F
WH61H64
Town
Gold Membership
22-04-2015
Yes
CID35842
Gift Vouchers/Coupons
?
Mobile_Data
15:05:30
13
1,118.155545
1,425.85
8
738.09
No
Yes
No
Not Applicable
Poor Product Quality
0
28
M
OXM4XY2
Village
Premium Membership
14-03-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
1:32:20
13
35.59
25,526.37
29
null
No
Yes
Yes
No Information Available
Poor Website
0
12
M
J1HZKDG
Town
No Membership
04-02-2017
Yes
CID27581
Without Offers
Desktop
Wi-Fi
11:55:38
15
170.61
3,138.02
5
649.01
No
Yes
No
Not Applicable
Too many ads
1
19
F
IDGTPQM
null
Basic Membership
23-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
2:13:37
7
-623.105003
9,797.5
6
606.67
Yes
No
No
Not Applicable
Poor Customer Service
1
13
M
RRCRXDJ
Town
No Membership
17-12-2016
Yes
CID7814
Without Offers
Both
Wi-Fi
11:47:01
13
225.63
49,505.07
7
626.9
No
Yes
No
Not Applicable
Poor Website
1
61
F
K45NG6F
Town
Silver Membership
23-07-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
13:23:15
10
32.82
43,143.89
28
695.41
Yes
No
Yes
No Information Available
No reason specified
1
52
F
PBK4VHE
City
Premium Membership
30-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
15:19:49
19
150.73
40,063.81
29
750.2
No
Yes
No
Not Applicable
Poor Customer Service
0
42
F
PMSR8J7
Town
Basic Membership
06-06-2015
Yes
CID36560
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
6:40:58
23
302.01
1,319.79
5
556.07
No
Yes
No
Not Applicable
Poor Website
1
25
F
QOB2GUR
Town
Premium Membership
24-06-2016
?
CID36064
Without Offers
Desktop
Mobile_Data
4:30:17
11
143.92
18,147.51
22
333.380297
No
Yes
No
Not Applicable
Poor Website
0
35
M
QCC2A14
Town
Gold Membership
11-12-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
16:49:31
11
82.82
18,233.4
5
603.67
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
27
M
1ANCI2I
Town
Gold Membership
09-08-2017
Yes
CID35465
Without Offers
Smartphone
Mobile_Data
14:39:37
7
717.12
21,370.36
12
null
Yes
No
No
Not Applicable
Poor Website
1
42
F
D7J6ID8
Village
No Membership
28-02-2016
Yes
CID49592
Without Offers
Smartphone
Fiber_Optic
4:06:32
9
31.52
9,590.31
5
672.34
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
23
F
SEJ0Z1X
City
No Membership
08-05-2016
Yes
CID45044
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:50:04
7
208.67
49,858.34
14
559.59
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
27
M
4U08YPS
null
Gold Membership
25-08-2016
Yes
CID62807
Credit/Debit Card Offers
Smartphone
Wi-Fi
4:19:49
4
346.93
43,240.42
11
773.12
Yes
No
No
Not Applicable
Poor Product Quality
0