age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
28
F
RQJWZR3
null
Platinum Membership
30-08-2016
Yes
CID56226
Credit/Debit Card Offers
Desktop
Fiber_Optic
21:57:44
5
114.87
41,464.65
18
752.52
No
Yes
Yes
No Information Available
Quality Customer Care
0
51
M
EBQU69I
City
Silver Membership
01-02-2016
Yes
CID16200
Credit/Debit Card Offers
Both
Mobile_Data
2:17:59
8
204.59
3,962.87
8
731.56
Yes
No
No
Not Applicable
Poor Product Quality
0
59
M
D45EI0R
City
Basic Membership
17-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
2:55:26
16
330.24
35,935.43
9
665.25
No
Yes
Yes
No Information Available
Poor Customer Service
1
22
M
BX9R8P6
Village
Basic Membership
21-12-2015
?
CID487
Without Offers
Smartphone
Wi-Fi
17:38:51
17
427.36
32,161.9
45.24809663
619.52
Yes
No
Yes
No Information Available
Poor Product Quality
1
49
F
UTQBRYA
City
No Membership
18-05-2016
Yes
CID23608
Gift Vouchers/Coupons
Desktop
Mobile_Data
0:19:37
15
66.93
6,416.39
14.73466935
640.27
Yes
No
No
Not Applicable
No reason specified
1
50
F
9Y1TQV2
Town
Gold Membership
31-05-2017
Yes
CID4554
Without Offers
Smartphone
Wi-Fi
23:34:51
20
115.48
49,367.58
7
null
No
Yes
No
Not Applicable
Poor Product Quality
1
33
M
NX99VA3
Town
Basic Membership
25-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
10:25:58
13
149.71
28,251.94
6
657.82
No
Yes
No
Not Applicable
Poor Website
1
58
F
97CX5OC
City
Platinum Membership
12-01-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
15:01:17
8
161.52
3,702.33
6
null
Yes
No
No
Not Applicable
No reason specified
0
36
M
8RS8MGS
City
Platinum Membership
04-10-2015
No
xxxxxxxx
Without Offers
?
Mobile_Data
10:32:28
5
137.31
33,468.29
8
797.26
No
Yes
No
Not Applicable
Too many ads
0
61
M
T0BA1TL
City
Basic Membership
28-09-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
2:12:01
8
415.54
25,114.02
1.673020976
697.16
Yes
No
Yes
Solved
Poor Customer Service
1
47
F
86HKBDE
City
Basic Membership
27-01-2016
Yes
CID55838
Gift Vouchers/Coupons
Smartphone
Mobile_Data
20:47:23
15
282.33
2,594.72
27
855.25154
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
61
F
I47B0I7
City
Gold Membership
09-11-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
20:41:12
24
32.34
12,615.04
Error
729.16
Yes
No
Yes
Solved
Poor Customer Service
0
59
M
HVR4X6J
null
Gold Membership
28-05-2015
Yes
CID60625
Gift Vouchers/Coupons
Smartphone
Wi-Fi
3:48:37
13
585.67
12,740.22
13
746.38
No
Yes
Yes
Solved in Follow-up
Too many ads
0
45
M
9XR0NWU
City
Silver Membership
05-05-2015
Yes
CID1786
Without Offers
Desktop
Mobile_Data
0:21:50
18
30.64
44,118.4
11
296.214767
No
Yes
Yes
No Information Available
Poor Product Quality
0
48
F
7R6YU4D
Town
Platinum Membership
05-01-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
22:18:46
6
1,280.36
42,249.23
27
721.63
No
Yes
Yes
Solved
Poor Product Quality
0
32
M
08ZGB13
null
Platinum Membership
28-02-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
20:59:10
9
299.44
47,824.84
7
768.97
Yes
No
No
Not Applicable
Too many ads
0
37
M
FHMNLZW
Town
Basic Membership
16-05-2017
Yes
CID14186
Credit/Debit Card Offers
?
Mobile_Data
17:10:01
10
2,277.420539
48,643.39
19
566.38
Yes
No
No
Not Applicable
Poor Product Quality
1
59
M
KUY7XC4
Town
No Membership
26-04-2017
Yes
CID4686
Gift Vouchers/Coupons
?
Mobile_Data
4:23:39
10
68.98
41,763.54
-6.96996506
257.762252
Yes
No
Yes
Unsolved
Too many ads
1
17
M
C9HUYKQ
City
Basic Membership
29-01-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
17:02:51
18
58.56
19,351.36
12
128.794807
No
Yes
Yes
Unsolved
Poor Product Quality
1
32
M
MBJ8GAO
null
No Membership
07-05-2015
Yes
CID63439
Credit/Debit Card Offers
Desktop
Fiber_Optic
4:53:08
-999
30.29
30,356.07
12
656.47
Yes
No
No
Not Applicable
Poor Product Quality
1
16
F
XWIC8YZ
City
Basic Membership
05-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
2:59:55
21
220.54
44,525.04
29
530.48
Yes
No
No
Not Applicable
Poor Customer Service
1
58
M
ZY8DMID
Town
No Membership
02-07-2015
Yes
CID61440
Credit/Debit Card Offers
Smartphone
Mobile_Data
16:07:14
13
55.02
5,646.93
Error
667.98
Yes
No
No
Not Applicable
Too many ads
1
15
M
0KZPH40
Town
Basic Membership
09-10-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
17:09:34
1
245.2
33,274.52
Error
900.583412
Yes
Yes
Yes
No Information Available
Poor Product Quality
1
50
F
7DKH93N
City
Platinum Membership
15-11-2017
?
CID17704
Gift Vouchers/Coupons
Desktop
Fiber_Optic
13:27:55
19
331.24
80,553.94
7
810.37
No
Yes
No
Not Applicable
Products always in Stock
0
57
M
6A6TYKE
City
Silver Membership
23-07-2017
?
CID9332
Credit/Debit Card Offers
Smartphone
Fiber_Optic
4:54:16
14
296.86
12,884.84
25
682.89
Yes
Yes
No
Not Applicable
No reason specified
1
28
F
P3TBU6O
Village
Gold Membership
13-01-2017
Yes
CID24626
Gift Vouchers/Coupons
Desktop
Wi-Fi
19:35:33
12
542.11
20,083.98
10
706.59
No
Yes
No
Not Applicable
Too many ads
0
52
F
FW5XIL9
City
Basic Membership
29-05-2016
Yes
CID26937
Gift Vouchers/Coupons
Desktop
Mobile_Data
12:51:49
14
32.12
44,053.3
15
687.82
Yes
No
Yes
No Information Available
Poor Website
1
15
F
ALCP2LT
Town
No Membership
12-07-2017
Yes
CID41849
Credit/Debit Card Offers
?
Fiber_Optic
1:03:11
24
30.9
43,275.81
12
639.69
No
Yes
No
Not Applicable
Poor Website
1
42
F
NNB0YKO
Town
Platinum Membership
31-05-2016
No
xxxxxxxx
Without Offers
?
Mobile_Data
8:05:08
15
251.18
35,533.55
27
717.99
Yes
No
No
Not Applicable
No reason specified
0
28
M
DS5947X
null
No Membership
14-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
17:06:08
13
105.67
16,450.07
15
672.09
No
Yes
Yes
Unsolved
Poor Website
1
45
M
HWGPOOP
City
Basic Membership
28-09-2017
Yes
CID30647
Without Offers
Smartphone
Wi-Fi
13:39:30
13
178.5
32,010.15
26
611.61
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
44
M
ZB0N0YS
Town
Basic Membership
15-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
14:21:25
1
107.35
36,254.71
18
599.99
No
Yes
No
Not Applicable
Poor Website
1
55
M
N7ZS509
City
No Membership
16-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
1:09:28
15
33.02
37,866.18
9
579.25
No
Yes
Yes
No Information Available
No reason specified
1
38
F
LXWKI9G
Town
Basic Membership
11-11-2016
Yes
CID59575
Without Offers
Smartphone
Fiber_Optic
8:17:12
14
193.13
10,298.18
7
694.04
No
Yes
No
Not Applicable
Poor Product Quality
1
13
F
OD9ST9M
City
Premium Membership
09-05-2015
Yes
CID42560
Gift Vouchers/Coupons
Both
Mobile_Data
5:41:48
10
334.14
3,097.88
Error
750
Yes
No
Yes
Solved in Follow-up
Poor Website
0
45
F
QYN4Y5I
null
Silver Membership
20-07-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
15:43:42
14
95.07
17,106.92
Error
748.33
Yes
No
No
Not Applicable
Too many ads
0
44
F
87LFFFP
Town
Premium Membership
02-09-2015
?
CID38169
null
Desktop
Mobile_Data
0:01:28
21
81.16
3,840.49
1
1,276.393799
No
Yes
No
Not Applicable
Products always in Stock
0
62
F
TWAZ8I9
City
Basic Membership
19-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
5:19:12
14
91.31
17,022.08
7
903.15067
No
Yes
No
Not Applicable
Poor Website
0
11
F
3O8JLUD
Town
Basic Membership
30-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
16:04:27
19
169.98
25,319.87
19
712.21
No
Yes
No
Not Applicable
Poor Product Quality
1
44
F
ESZXVZJ
null
No Membership
08-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
8:00:07
13
-812.26105
13,738.52
18
643.25
Yes
No
No
Not Applicable
No reason specified
1
23
F
GFTD04I
Town
No Membership
28-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
18:01:28
14
444.35
7,517.61
Error
670.28
No
Yes
No
Not Applicable
Poor Customer Service
1
58
M
3I8BMRT
City
Silver Membership
24-08-2016
?
CID10948
Without Offers
Desktop
Wi-Fi
5:57:08
10
1,611.834791
17,564.6
10
1,115.240086
Yes
No
No
Not Applicable
No reason specified
1
30
M
QVU7WIM
null
Silver Membership
07-09-2015
?
CID2374
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:28:12
18
72.02
6,790.52
26
765.73
Yes
No
Yes
Unsolved
Too many ads
0
57
F
FMI6OQ5
Town
Silver Membership
12-05-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
8:02:27
15
301.91
37,846.33
24
965.597918
No
Yes
No
Not Applicable
No reason specified
0
12
F
GG5SXA9
City
Silver Membership
15-09-2017
Yes
CID3813
Without Offers
Desktop
Fiber_Optic
13:39:40
17
181.45
27,809.66
17
632.92
Yes
No
Yes
No Information Available
Poor Customer Service
1
47
F
LR2VR7D
null
Gold Membership
31-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:20:55
14
81.28
72,442.22
9
843.23
No
Yes
Yes
Unsolved
Quality Customer Care
0
20
F
078PE2W
City
Gold Membership
14-06-2017
Yes
CID44262
Gift Vouchers/Coupons
Desktop
Mobile_Data
20:40:11
21
79.78
32,500.08
7
789.57
No
Yes
Yes
No Information Available
Too many ads
0
12
F
DWXNEQ4
City
Basic Membership
08-06-2017
Yes
CID58187
Without Offers
Smartphone
Fiber_Optic
22:02:29
23
51.46
8,345.14
15
584.54
Yes
No
Yes
Solved in Follow-up
Poor Website
1
45
M
4921NAZ
Town
Silver Membership
05-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
14:00:08
21
107.8
19,452.97
11
335.054363
Yes
No
No
Not Applicable
Poor Website
1
18
F
LV0ZXJE
Town
Basic Membership
24-04-2017
Yes
CID2382
Without Offers
Desktop
Fiber_Optic
4:31:09
18
34.33
35,500.47
22
604.86
Yes
No
Yes
No Information Available
Poor Product Quality
1
33
M
MBCX3Z9
City
Basic Membership
08-01-2017
Yes
xxxxxxxx
Without Offers
Desktop
Wi-Fi
22:56:28
7
71.47
942.4
8
981.589324
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
50
F
0W2NR5Y
Town
Gold Membership
03-10-2016
?
CID40026
Without Offers
Desktop
Wi-Fi
1:31:27
15
211.71
18,422.15
12
718.22
No
Yes
No
Not Applicable
Poor Website
1
63
M
V89T9KI
Town
Platinum Membership
13-01-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
17:17:28
20
45.84
9,038.3
10
787.56
Yes
No
No
Not Applicable
User Friendly Website
0
55
M
VQ39927
City
Gold Membership
14-12-2016
Yes
CID51772
Gift Vouchers/Coupons
Both
Wi-Fi
0:18:17
6
1,075.71
25,193.92
28
654.24
Yes
Yes
Yes
Solved
Poor Website
1
26
F
RP8GHYJ
City
Silver Membership
01-10-2017
Yes
CID30085
Gift Vouchers/Coupons
Smartphone
Wi-Fi
15:07:52
5
559.42
10,731.27
7
656.98
No
Yes
No
Not Applicable
Too many ads
1
12
F
LY1NGPL
Town
Silver Membership
04-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
0:27:54
25
34.28
10,338.23
27
705.07
No
Yes
Yes
No Information Available
No reason specified
0
39
F
OHYKZD4
City
Basic Membership
30-08-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
18:08:34
17
30.44
34,082.45
14
948.182045
Yes
No
No
Not Applicable
No reason specified
1
60
M
SWZ11R2
Town
Premium Membership
15-04-2016
Yes
CID13694
Credit/Debit Card Offers
Desktop
Wi-Fi
22:57:43
9
91.64
32,468.72
29
758.66
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
19
M
PNKHZ9Y
City
Gold Membership
22-05-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
23:23:51
15
33.67
7,154.66
9
846.18
Yes
No
No
Not Applicable
Reasonable Price
0
35
M
QDLETLE
null
Platinum Membership
15-02-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
7:22:00
14
47.06
35,085.06
16
null
Yes
No
Yes
No Information Available
Too many ads
0
57
F
AMBWOPV
City
Platinum Membership
22-02-2015
No
xxxxxxxx
Without Offers
?
Wi-Fi
20:34:53
9
169.08
54,255.25
1
947.452903
Yes
No
No
Not Applicable
User Friendly Website
0
64
F
B1832WH
Village
Premium Membership
06-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
22:49:37
24
305.16
40,107.65
15
825.22
Yes
Yes
Yes
Solved in Follow-up
Products always in Stock
0
30
M
228YZG7
null
Gold Membership
27-07-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
14:17:40
23
187.16
12,035.65
9
674.18
Yes
No
No
Not Applicable
Poor Customer Service
1
38
F
XGN02W0
City
No Membership
28-08-2017
Yes
CID4274
Without Offers
Smartphone
Fiber_Optic
13:12:25
13
524.52
12,759.17
27
675.15
No
Yes
No
Not Applicable
Poor Product Quality
0
41
F
N74HSV0
Village
Silver Membership
05-12-2017
Yes
CID43383
Credit/Debit Card Offers
Smartphone
Mobile_Data
6:39:29
4
747.79
19,440.32
-11.24454137
null
No
Yes
Yes
Solved
Poor Product Quality
1
24
M
9NAXZME
City
Gold Membership
06-06-2015
Yes
CID11462
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:27:41
10
469.77
22,603.08
20
644.22
No
Yes
No
Not Applicable
Poor Customer Service
1
33
F
426MAJI
null
Gold Membership
05-06-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
15:28:51
11
34.44
5,108.95
28
708.12
Yes
No
Yes
Solved in Follow-up
Too many ads
0
11
F
TOGWCJX
null
Gold Membership
26-04-2016
?
CID26903
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
15:11:04
11
136.59
49,979.84
Error
611.03
Yes
No
No
Not Applicable
Poor Website
1
60
F
7N817VL
Town
No Membership
23-03-2016
Yes
CID35126
Credit/Debit Card Offers
?
Wi-Fi
19:05:31
4
30.09
24,165.02
10
620
No
Yes
Yes
Unsolved
Poor Customer Service
1
54
M
PMUN1HR
Town
Basic Membership
05-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
19:25:50
17
1,264.65
38,720.99
27
626.83
Yes
No
Yes
Solved
Too many ads
1
34
F
H4QYNCB
Town
Silver Membership
18-01-2015
Yes
CID51004
Without Offers
Smartphone
Mobile_Data
16:00:12
19
34.59
47,711.17
37.62578923
635.86
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
63
F
1RIQAOX
null
Gold Membership
10-08-2016
Yes
CID36893
Without Offers
Smartphone
Wi-Fi
23:09:43
13
31.2
34,067.98
5
768.47
Yes
No
Yes
Unsolved
Too many ads
0
19
M
3IQO156
Village
No Membership
06-11-2015
Yes
CID18588
Gift Vouchers/Coupons
Both
Mobile_Data
3:27:02
5
709.15
40,891.31
7
619.15
Yes
Yes
No
Not Applicable
Poor Product Quality
0
52
F
4LGIRY6
null
Basic Membership
16-09-2015
Yes
CID25855
Credit/Debit Card Offers
Desktop
Fiber_Optic
0:30:16
-999
33.09
39,033.78
17
620.06
Yes
No
Yes
No Information Available
Poor Website
1
26
F
KDVZG3L
Town
Silver Membership
18-06-2016
Yes
CID15313
Gift Vouchers/Coupons
?
Mobile_Data
15:37:54
19
110.42
42,422.26
20
971.376452
Yes
No
Yes
Solved in Follow-up
Poor Website
0
60
F
ADQA077
Town
Basic Membership
17-03-2015
Yes
CID28008
Gift Vouchers/Coupons
Both
Mobile_Data
11:32:12
12
1,205.88
7,489.31
14
907.941843
No
Yes
Yes
Unsolved
Poor Customer Service
1
21
M
W5TM6UB
Town
Silver Membership
06-03-2015
Yes
CID31701
Credit/Debit Card Offers
Desktop
Wi-Fi
14:31:30
18
33.47
23,976.93
5
709.88
No
Yes
No
Not Applicable
Too many ads
0
49
F
3P707J9
null
Silver Membership
06-04-2017
Yes
CID913
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
0:21:12
16
51.39
30,420.46
29
631.72
Yes
No
No
Not Applicable
No reason specified
1
30
M
QX5PC62
Town
Silver Membership
12-03-2015
Yes
CID42883
Without Offers
Desktop
Mobile_Data
13:29:45
17
125.35
15,864.36
39.77586822
746.56
No
Yes
No
Not Applicable
Too many ads
0
42
F
OIXNFA0
Town
Gold Membership
27-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
19:44:11
17
110.41
11,625.21
29
null
Yes
No
No
Not Applicable
Poor Website
0
31
M
NBI354M
Village
Silver Membership
13-12-2016
?
CID27462
Credit/Debit Card Offers
Desktop
Wi-Fi
16:44:10
20
48.87
36,394.74
28
700.59
No
Yes
Yes
Unsolved
Poor Website
0
39
M
GAXNC7N
null
Premium Membership
14-11-2017
?
CID47601
Without Offers
Desktop
Wi-Fi
2:50:43
18
58.16
7,360.22
8
750.2
No
Yes
No
Not Applicable
Poor Product Quality
0
45
M
7T65T6N
Town
No Membership
20-05-2017
Yes
CID50729
Gift Vouchers/Coupons
?
Wi-Fi
13:05:07
16
32.69
17,363.45
28
630.01
No
Yes
Yes
No Information Available
Poor Product Quality
1
19
F
DRHW809
City
Silver Membership
21-05-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:43:25
5
172.69
38,918.25
26
799.4
Yes
No
No
Not Applicable
Poor Product Quality
0
33
M
SRYUUDO
Town
Gold Membership
06-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
8:32:38
19
-858.901105
9,007.07
12
765.72
No
Yes
No
Not Applicable
No reason specified
0
59
F
LHS5R6R
Town
Basic Membership
27-11-2015
Yes
CID14128
Gift Vouchers/Coupons
?
Fiber_Optic
0:23:54
1
731.61
6,530.5
29
672.41
Yes
Yes
No
Not Applicable
No reason specified
1
32
M
M4H0IK2
Town
No Membership
03-02-2017
Yes
CID41921
Without Offers
Desktop
Wi-Fi
8:04:52
10
84.23
38,945.23
23
115.274684
Yes
No
Yes
Solved
Too many ads
1
47
F
BHWGHJW
City
Premium Membership
23-07-2017
Yes
CID2870
Without Offers
Smartphone
Wi-Fi
6:18:19
19
80.11
9,245.78
27
788.61
No
Yes
No
Not Applicable
No reason specified
0
32
M
9YPSZ5H
Village
Gold Membership
14-02-2017
?
CID8127
Credit/Debit Card Offers
Both
Mobile_Data
6:17:02
13
208.31
12,522.65
44.68535978
766.55
No
Yes
No
Not Applicable
Poor Product Quality
0
11
F
ETIANY5
null
Basic Membership
07-08-2015
Yes
CID40075
Without Offers
Desktop
Mobile_Data
12:03:30
23
52.99
44,063.68
13
558.81
Yes
No
Yes
Solved
Poor Product Quality
1
15
M
2KPFLS1
City
Gold Membership
17-06-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
19:24:32
21
267.31
48,935.89
12
679.06
Yes
No
Yes
Unsolved
Poor Website
1
47
F
2Z737MA
City
Platinum Membership
02-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
19:49:25
8
135.08
88,096.1
3
null
Yes
No
Yes
Solved in Follow-up
Quality Customer Care
0
50
F
NP6SPY9
City
No Membership
19-09-2016
Yes
CID47317
Gift Vouchers/Coupons
Desktop
Fiber_Optic
13:42:32
10
385.28
13,513.65
Error
567.34
No
Yes
Yes
Solved in Follow-up
No reason specified
1
20
M
BYVQAMX
Town
No Membership
25-03-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
3:22:33
15
220.85
13,802.52
-5.982496675
313.393339
No
Yes
Yes
Solved in Follow-up
Poor Website
1
11
M
HILEEWX
City
No Membership
12-01-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
7:20:04
26
64.98
20,597.82
Error
660.01
Yes
No
No
Not Applicable
Poor Product Quality
1
59
M
G7ILP34
City
Silver Membership
26-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
12:56:29
13
255.79
48,734.29
Error
null
Yes
No
No
Not Applicable
Poor Customer Service
0
15
M
I5PCE4K
Town
Basic Membership
23-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
11:34:36
3
178.82
43,680.16
24
541.51
No
Yes
Yes
Unsolved
No reason specified
1
17
M
QJ3AJJO
Town
No Membership
15-08-2016
?
CID49148
Gift Vouchers/Coupons
Desktop
Wi-Fi
20:57:30
10
30.14
19,771.57
21
609.51
No
Yes
No
Not Applicable
No reason specified
1
36
M
4ABF7BZ
City
No Membership
14-12-2017
Yes
CID28116
Without Offers
Smartphone
Wi-Fi
6:27:30
7
46.24
33,682.66
7
625.17
No
Yes
Yes
Unsolved
Poor Customer Service
1
36
F
ZRIWNMW
Village
Gold Membership
28-09-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
3:23:55
5
1,169.19186
18,032.17
15
840.14
Yes
No
Yes
Solved
Reasonable Price
0