age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
55
F
K9K0DVJ
City
Silver Membership
19-11-2016
?
CID786
Credit/Debit Card Offers
Desktop
Wi-Fi
14:15:59
10
42.49
47,250.1
26
1,202.132923
Yes
No
Yes
Solved
Too many ads
1
26
F
G2QV749
City
Silver Membership
13-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
2:41:58
-999
72.86
6,450.09
17
1,110.828309
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
52
M
5BAWYAJ
Town
Basic Membership
24-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
16:05:34
8
99.72
20,745.48
26
518.26
Yes
No
No
Not Applicable
Too many ads
1
30
M
CZ0CII6
Town
Basic Membership
01-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
23:23:28
11
63.43
1,021.24
13
991.794323
No
Yes
Yes
Unsolved
Too many ads
1
26
M
K8COJ1B
null
Platinum Membership
01-02-2016
Yes
CID61765
Credit/Debit Card Offers
Both
Fiber_Optic
1:50:57
9
568.19
13,518.84
9
763.1
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
62
F
WJSDQRY
Town
Silver Membership
18-02-2016
Yes
CID19480
Gift Vouchers/Coupons
Both
Fiber_Optic
22:07:17
10
1,077.56
71,531.48
14
750.96
Yes
Yes
Yes
Unsolved
User Friendly Website
0
14
M
4VFEO5E
Town
Silver Membership
06-11-2015
Yes
CID28409
Without Offers
Desktop
Mobile_Data
6:49:43
20
34.87
19,143.21
7
784.99
Yes
No
No
Not Applicable
Poor Customer Service
0
47
M
YDH2CBB
Village
Gold Membership
31-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
13:11:59
5
496.5
64,114.78
14
1,112.475384
Yes
No
No
Not Applicable
Reasonable Price
0
45
M
6EZJ8AV
Village
Basic Membership
19-09-2016
?
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
15:31:27
12
304.73
7,561.94
12
521.02
No
Yes
No
Not Applicable
No reason specified
1
14
F
KZUXZ20
City
No Membership
01-12-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
12:04:37
11
68.32
18,310.9
18
581.1
No
Yes
Yes
No Information Available
Poor Website
1
47
F
X0QTKX7
City
Premium Membership
05-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
4:18:15
13
30.05
40,300.83
34.70278383
718.11
Yes
No
No
Not Applicable
Too many ads
0
27
F
JLKSXP5
null
Basic Membership
24-07-2015
No
xxxxxxxx
Without Offers
?
Fiber_Optic
19:33:00
5
407.99
29,181.37
8
207.51741
Yes
Yes
No
Not Applicable
No reason specified
1
28
F
MFIUHOC
Town
Basic Membership
24-08-2015
Yes
CID37584
Without Offers
Desktop
Wi-Fi
6:38:36
14
182.88
37,739.11
10
590.81
No
Yes
Yes
No Information Available
No reason specified
1
36
F
2U95UWG
City
No Membership
23-04-2017
Yes
CID31429
Without Offers
?
Mobile_Data
15:50:24
5
334.63
40,236.66
18
675.88
Yes
Yes
Yes
Unsolved
Poor Customer Service
1
17
M
GB7VWHT
City
Premium Membership
10-02-2017
Yes
CID43700
Without Offers
Smartphone
Mobile_Data
15:03:07
4
33.65
30,508.27
17
773.53
Yes
No
No
Not Applicable
Poor Product Quality
0
39
F
M62JJ6D
Town
Silver Membership
26-03-2017
?
CID56327
Without Offers
Smartphone
Wi-Fi
18:36:31
14
149.08
20,200.03
18
646.36
Yes
No
No
Not Applicable
No reason specified
1
12
F
VUSMHQG
Town
Silver Membership
21-10-2017
Yes
CID11093
Without Offers
Desktop
Wi-Fi
2:11:28
7
703.13
21,175.22
7
736
Yes
Yes
Yes
No Information Available
Poor Website
0
48
F
5ED5DHS
Village
Premium Membership
21-05-2016
?
CID13994
Credit/Debit Card Offers
Desktop
Wi-Fi
8:38:44
13
492.78
40,937.94
Error
null
Yes
Yes
No
Not Applicable
No reason specified
0
49
F
XT8KC0C
Town
Basic Membership
10-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
22:05:52
24
50.73
14,303.64
20
956.194242
No
Yes
No
Not Applicable
Poor Customer Service
1
55
F
KMOHY95
City
Basic Membership
15-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
17:43:06
9
285.76
34,325.12
17
666.41
Yes
No
Yes
No Information Available
Poor Website
1
16
F
CKQURHC
Town
No Membership
25-10-2016
?
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
11:55:29
16
976.079258
6,404.65
47.98885183
null
Yes
No
No
Not Applicable
Poor Customer Service
1
31
F
Z0PKE0F
null
Silver Membership
06-02-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
1:29:44
3
87.11
9,705.44
8
715.04
No
Yes
No
Not Applicable
No reason specified
1
42
M
YZHVKK2
City
Premium Membership
14-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
20:03:31
3
32.42
8,990.63
7
791.17
No
Yes
No
Not Applicable
User Friendly Website
0
52
F
GG1VKLD
Town
Basic Membership
09-02-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
18:20:04
11
45.4
4,366.58
19
-121.720315
No
Yes
No
Not Applicable
Too many ads
1
32
M
TYCO0IE
City
Silver Membership
26-07-2016
?
CID44675
Credit/Debit Card Offers
?
Fiber_Optic
7:33:04
1
110.57
47,321.56
7
604.14
No
Yes
Yes
Unsolved
No reason specified
1
52
F
GSUUA73
City
Gold Membership
31-12-2017
Yes
CID33423
null
Smartphone
Wi-Fi
19:37:50
6
179.33
48,836.04
20
705
Yes
No
Yes
Solved in Follow-up
No reason specified
0
28
F
9AIIC26
City
Basic Membership
08-12-2017
?
CID39381
Without Offers
Desktop
Wi-Fi
23:36:41
18
100.8
3,256.53
11
1,110.603874
No
Yes
No
Not Applicable
Poor Website
1
33
M
4TJROKF
City
Silver Membership
08-06-2015
?
CID42699
Credit/Debit Card Offers
Smartphone
Wi-Fi
8:22:55
16
1,067.68
15,417.93
22
644.55
Yes
No
Yes
Solved
Too many ads
1
18
M
F01UU0Y
City
Basic Membership
13-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
9:22:31
18
474.05
32,095.99
22
691.31
No
Yes
Yes
No Information Available
Too many ads
1
17
M
5JGRAP2
Town
Silver Membership
04-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
5:27:43
11
120.93
29,230.66
23
605.05
No
Yes
Yes
Solved
Too many ads
1
34
M
4YOC2ZZ
City
Gold Membership
14-12-2017
Yes
CID48100
Gift Vouchers/Coupons
Smartphone
Mobile_Data
20:26:13
14
62.42
14,818.56
11
609.47
No
Yes
Yes
Unsolved
Too many ads
1
10
M
WFOQJMV
Town
Basic Membership
23-12-2015
Yes
CID49640
Gift Vouchers/Coupons
Smartphone
Wi-Fi
12:16:06
21
76.31
21,434.08
22
654.3
Yes
No
No
Not Applicable
Poor Product Quality
1
45
F
JYR8E86
Town
Basic Membership
17-10-2016
Yes
CID59241
Gift Vouchers/Coupons
Desktop
Wi-Fi
11:04:04
14
516.64
49,214.01
13
597.11
Yes
Yes
No
Not Applicable
Poor Customer Service
1
55
F
1YXDOO0
City
No Membership
07-03-2015
?
CID34458
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
12:31:51
11
62.54
20,236.12
22
645.31
Yes
No
No
Not Applicable
No reason specified
1
34
F
M1VEW1J
City
Gold Membership
07-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
23:21:32
18
-371.694105
38,723.78
14
718.92
No
Yes
Yes
Unsolved
Poor Customer Service
1
42
F
25FM3R0
null
Basic Membership
03-07-2016
Yes
CID6930
Credit/Debit Card Offers
?
Wi-Fi
19:36:12
9
33.23
7,450.54
48.75195738
524.52
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
39
F
DGQBXEA
City
Basic Membership
01-04-2015
Yes
CID37926
null
Smartphone
Wi-Fi
1:38:59
-999
271.69
36,480.35
28
542.33
Yes
No
No
Not Applicable
Too many ads
1
64
M
AEUH2BM
City
Gold Membership
24-12-2016
?
CID36577
Credit/Debit Card Offers
Smartphone
Fiber_Optic
21:56:44
-999
35.68
20,152.28
Error
632.57
Yes
No
Yes
Solved
Poor Customer Service
1
43
F
PFJT0VK
null
Basic Membership
17-04-2016
Yes
CID26690
Without Offers
Desktop
Fiber_Optic
19:35:27
17
188.03
34,928.91
15
1,085.641553
Yes
No
Yes
Unsolved
Too many ads
1
48
M
25YP1RY
City
Silver Membership
04-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
9:00:55
19
204.17
20,484.17
9
790.69
No
Yes
Yes
Unsolved
Too many ads
0
38
M
6NDWGVL
City
Premium Membership
19-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
9:22:08
-999
89.71
33,024.51
17
null
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
52
M
3V3T8SD
Town
Basic Membership
23-10-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
7:13:31
16
35.25
33,520.34
6
null
Yes
No
Yes
Solved
Poor Product Quality
1
21
M
PPBNOTS
Town
Gold Membership
09-04-2017
Yes
xxxxxxxx
Without Offers
Desktop
Wi-Fi
8:04:29
9
165.24
43,612.21
1
826.34
No
Yes
No
Not Applicable
User Friendly Website
0
24
F
8AMMVXV
City
Platinum Membership
06-03-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
8:31:12
11
140.96
37,231.25
16
705.54
Yes
No
No
Not Applicable
Poor Website
0
52
F
9V9G5R4
Town
No Membership
11-04-2015
Yes
CID61425
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:37:26
5
613.77
44,793.46
6
622.13
Yes
Yes
Yes
Solved
No reason specified
1
10
F
8PBBQIU
null
Platinum Membership
03-07-2016
Yes
CID46315
Without Offers
Desktop
Mobile_Data
20:49:50
10
182.46
18,450.57
21
1,248.197679
Yes
No
No
Not Applicable
No reason specified
0
59
F
QGC7MUO
Village
Silver Membership
09-06-2015
Yes
CID31464
Credit/Debit Card Offers
Desktop
Wi-Fi
1:31:21
6
150.11
9,020.23
16
602.38
Yes
No
No
Not Applicable
Poor Website
1
52
M
9E7DD8I
null
Platinum Membership
25-09-2016
Yes
CID46051
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
8:04:35
11
64.26
31,267.66
Error
705.54
No
Yes
No
Not Applicable
Too many ads
0
30
F
HP5L4L7
City
Gold Membership
21-04-2015
?
CID23936
Credit/Debit Card Offers
Desktop
Mobile_Data
9:52:06
8
521.24
1,416.98
53.32412158
719.45
No
Yes
Yes
Solved
Poor Website
1
56
F
UISV3G4
City
No Membership
12-02-2015
Yes
CID54003
Credit/Debit Card Offers
Desktop
Mobile_Data
1:23:38
17
199.16
32,674
7
679.49
Yes
No
No
Not Applicable
Poor Website
1
41
F
VS5VC6W
Town
No Membership
23-09-2015
No
xxxxxxxx
Without Offers
?
Fiber_Optic
17:21:12
7
406.4
7,454.59
27
648.12
Yes
Yes
Yes
No Information Available
Too many ads
1
14
F
AF11YI0
null
Gold Membership
18-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
20:56:01
9
75.88
31,205.37
24
608.29
Yes
No
No
Not Applicable
Too many ads
1
12
F
STUEW8N
null
No Membership
05-08-2016
?
CID14922
Credit/Debit Card Offers
Desktop
Fiber_Optic
8:12:41
25
-796.133567
12,104.61
Error
693.97
Yes
Yes
No
Not Applicable
Poor Product Quality
1
57
F
004PNLG
City
Gold Membership
05-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
12:52:55
6
30.78
3,764.54
28
743.89
Yes
No
No
Not Applicable
Poor Product Quality
0
59
F
IQL52HG
null
No Membership
26-12-2016
Yes
CID14414
Gift Vouchers/Coupons
Desktop
Wi-Fi
11:07:50
19
116.33
6,401.79
Error
null
No
Yes
Yes
Solved
Poor Product Quality
1
48
M
BTEDA3L
Town
Basic Membership
12-02-2015
Yes
CID63121
Without Offers
Smartphone
Fiber_Optic
19:14:57
-999
114.05
3,017.1
27
589.46
No
Yes
Yes
Unsolved
No reason specified
1
21
M
O17F03U
City
Premium Membership
31-10-2017
Yes
CID27354
Gift Vouchers/Coupons
Both
Wi-Fi
3:58:24
1
-240.812574
61,553.78
10
1,101.278943
Yes
Yes
No
Not Applicable
Reasonable Price
0
41
M
82A791D
City
No Membership
15-01-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
22:18:40
13
32.76
37,858.09
24
643.4
Yes
No
No
Not Applicable
Poor Product Quality
1
20
F
WEMGCIP
Town
Silver Membership
20-12-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
16:46:46
25
53.29
23,707.2
10
1,154.735826
Yes
No
No
Not Applicable
Poor Customer Service
1
62
F
965D6ZM
City
No Membership
07-12-2016
Yes
CID53429
Credit/Debit Card Offers
Desktop
Mobile_Data
1:54:45
13
643.65
8,539.38
17
546.21
No
Yes
No
Not Applicable
Poor Website
1
37
M
N6AE5KG
City
Gold Membership
18-03-2017
?
xxxxxxxx
Without Offers
Desktop
Wi-Fi
7:50:54
6
31.61
46,022.73
29
722.28
No
Yes
Yes
Unsolved
Poor Website
0
48
F
3ZXQ39Y
City
Basic Membership
24-12-2017
Yes
CID34795
Credit/Debit Card Offers
Smartphone
Wi-Fi
6:21:04
3
115.79
32,767.2
27
633.24
Yes
No
Yes
Solved in Follow-up
Too many ads
1
19
M
7FAR1CP
Town
No Membership
16-02-2016
Yes
CID62407
Without Offers
Desktop
Mobile_Data
11:19:16
-999
76.68
14,003.8
Error
595.52
Yes
No
Yes
No Information Available
Poor Product Quality
1
23
F
FXOI2GE
Town
Basic Membership
12-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
5:12:38
-999
34.53
42,447.48
22
589.26
No
Yes
Yes
No Information Available
No reason specified
1
51
F
M3J7JU9
City
Basic Membership
19-07-2016
Yes
CID12222
Credit/Debit Card Offers
Smartphone
Wi-Fi
5:33:49
9
352.03
26,450.9
23
670.93
Yes
No
Yes
Solved in Follow-up
Too many ads
1
35
M
38I1UQX
null
Premium Membership
11-12-2015
?
CID9469
Without Offers
Desktop
Mobile_Data
15:02:57
10
201.1
48,114.7
12
736.34
No
Yes
No
Not Applicable
Poor Product Quality
0
39
M
2IXF6XG
Town
Platinum Membership
15-07-2016
?
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
23:34:49
19
1,671.9
27,000.77
16
387.081739
Yes
Yes
No
Not Applicable
Poor Customer Service
0
15
F
EC7KQ3L
City
Basic Membership
08-11-2016
?
CID42321
Without Offers
Smartphone
Mobile_Data
14:07:42
17
-248.321435
26,996.28
8
636.63
No
Yes
No
Not Applicable
Poor Website
1
58
M
DX0F1EL
null
Premium Membership
27-05-2015
Yes
CID23185
Credit/Debit Card Offers
Smartphone
Fiber_Optic
6:30:04
12
30.2
95,242.01
4
774.03
No
Yes
No
Not Applicable
Quality Customer Care
0
23
F
1YI4FEJ
Village
Gold Membership
26-10-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
3:40:08
4
197.59
53,346.63
10
717.16
Yes
No
No
Not Applicable
Products always in Stock
0
60
M
O3XF10O
Town
Platinum Membership
03-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
1:38:43
16
168
78,037.63
13
783.36
Yes
No
No
Not Applicable
Products always in Stock
0
20
M
7TA4P91
City
Gold Membership
04-05-2017
Yes
CID14936
Credit/Debit Card Offers
Desktop
Fiber_Optic
21:05:17
22
1,017.714745
21,682.78
28
306.883139
No
Yes
No
Not Applicable
Too many ads
1
30
F
QK2CBFY
Village
Silver Membership
11-09-2017
?
CID16502
Without Offers
Desktop
Mobile_Data
20:32:40
14
-248.463733
3,220.41
20
703.37
Yes
No
No
Not Applicable
Poor Product Quality
1
47
M
HMC0442
City
No Membership
25-08-2017
Yes
CID56043
Gift Vouchers/Coupons
Desktop
Mobile_Data
1:47:32
5
1,622.28628
27,126.61
28
613.92
Yes
Yes
Yes
Solved in Follow-up
Poor Website
1
32
M
6CX1E50
null
Premium Membership
21-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
15:58:17
17
128.95
8,634.81
Error
747.23
No
Yes
Yes
No Information Available
Poor Product Quality
0
13
F
HNWQHVO
null
No Membership
30-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
0:13:08
13
88.02
21,991.38
13
657.6
Yes
No
Yes
Solved
Poor Website
1
61
F
9O5KS5I
City
Silver Membership
16-09-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
21:50:12
21
81.3
2,072.32
8
626.24
Yes
No
Yes
No Information Available
Poor Customer Service
1
42
F
3G0VK75
Town
Gold Membership
29-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:20:55
12
32.31
14,245.33
14
690.1
Yes
No
Yes
Unsolved
Poor Product Quality
1
22
F
9RU284U
Town
No Membership
21-05-2016
?
CID48477
Without Offers
Smartphone
Fiber_Optic
11:02:02
5
102.67
31,348.16
15
360.365745
No
Yes
Yes
No Information Available
Poor Customer Service
1
32
M
KSRWHQQ
Town
No Membership
07-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
1:54:05
-999
165.21
24,530.76
26
593.77
No
Yes
No
Not Applicable
Poor Website
1
17
M
BWGORXN
null
No Membership
20-03-2017
Yes
CID46273
Without Offers
Both
Wi-Fi
20:17:09
10
548.63
32,885.16
Error
518.82
No
Yes
Yes
Solved in Follow-up
No reason specified
1
38
F
RMZDOZC
City
Gold Membership
25-05-2016
Yes
CID17800
Without Offers
Desktop
Wi-Fi
17:07:57
-999
65.07
46,108.73
6
744.99
No
Yes
No
Not Applicable
Poor Website
0
17
F
46YRSRK
City
No Membership
10-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
3:07:20
6
184.41
10,161.27
14
660.77
Yes
No
No
Not Applicable
Too many ads
1
55
M
NP2X2OO
City
Premium Membership
05-10-2016
Yes
CID63067
Credit/Debit Card Offers
Smartphone
Wi-Fi
21:09:56
6
2,299.419897
40,512.89
24
null
Yes
Yes
Yes
No Information Available
Too many ads
0
32
M
AW8JQCN
Town
Basic Membership
30-08-2017
Yes
CID3408
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
21:10:28
13
31.04
49,407.57
26
null
Yes
No
No
Not Applicable
Poor Customer Service
1
23
F
21JGM8F
City
Platinum Membership
01-12-2017
Yes
CID24545
Without Offers
Both
Fiber_Optic
1:37:42
9
855.81
52,677.75
16
839.26
Yes
Yes
No
Not Applicable
Reasonable Price
0
49
F
VMMIA3N
Town
Basic Membership
24-08-2016
Yes
CID52788
Without Offers
Desktop
Mobile_Data
23:04:32
8
74.55
48,450.96
20
984.297789
No
Yes
Yes
Unsolved
Poor Website
1
14
M
BW50NKV
Town
Basic Membership
14-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
18:09:50
8
209.98
45,295.09
9
639.53
Yes
No
No
Not Applicable
Poor Website
1
32
F
D1IWM2B
Town
Gold Membership
27-04-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
22:00:31
18
1,010.979393
26,035.34
54.67774554
660.68
Yes
No
Yes
No Information Available
Poor Product Quality
1
46
F
UJIFKZU
City
Platinum Membership
01-06-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
2:54:04
14
123.37
25,563.38
15
792.35
Yes
No
No
Not Applicable
Too many ads
0
19
M
S6HKB92
Village
Basic Membership
15-10-2015
Yes
CID31864
Without Offers
?
Fiber_Optic
22:45:22
14
825.35
8,940.88
18
703.84
Yes
No
No
Not Applicable
Too many ads
1
51
M
E1I07ZE
City
No Membership
14-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:22:25
9
158.7
10,514.58
23
671.47
No
Yes
No
Not Applicable
Too many ads
1
25
F
0ID3JYR
City
Gold Membership
31-12-2017
?
CID52860
Credit/Debit Card Offers
Desktop
Wi-Fi
14:31:58
14
733.67
25,830.93
14
615.02
No
Yes
No
Not Applicable
Poor Website
1
11
M
WSUNDC5
Town
Premium Membership
30-10-2016
Yes
CID43426
Without Offers
Desktop
Wi-Fi
15:45:12
14
121.63
6,295.74
16
1,143.7839
No
Yes
No
Not Applicable
Poor Product Quality
0
53
F
4W20R6N
City
Basic Membership
21-10-2017
?
CID1747
Gift Vouchers/Coupons
Desktop
Fiber_Optic
6:10:25
14
513.36
15,271.37
Error
671.88
Yes
Yes
No
Not Applicable
Poor Website
1
45
F
54DJW05
Town
Basic Membership
07-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
11:06:43
22
289.77
21,324.33
14
202.379944
Yes
No
No
Not Applicable
No reason specified
1
24
F
9KDYMPR
Town
No Membership
22-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
7:52:59
10
397.48
1,141.75
26
556.06
Yes
Yes
Yes
Solved in Follow-up
Too many ads
1
38
F
K6CMJVF
Town
Silver Membership
22-06-2017
Yes
CID32891
Credit/Debit Card Offers
Desktop
Wi-Fi
16:56:15
19
810.7
43,616.49
Error
604.77
Yes
No
No
Not Applicable
Poor Product Quality
1
64
M
BZPNMVG
Town
Gold Membership
13-01-2016
?
CID16357
Without Offers
Smartphone
Fiber_Optic
16:43:27
20
1,032.649826
9,923.48
Error
781.24
Yes
No
No
Not Applicable
Too many ads
0
40
M
8L4NPZP
Town
Gold Membership
18-06-2017
Yes
CID48097
Without Offers
?
Mobile_Data
19:52:21
12
111.55
2,145.7
13
611.68
No
Yes
No
Not Applicable
No reason specified
1