age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
57
F
RYOLK4W
City
Silver Membership
18-07-2016
Yes
CID21400
Credit/Debit Card Offers
?
Wi-Fi
22:05:33
3
601.59
11,440.25
13
789.72
Yes
Yes
No
Not Applicable
No reason specified
0
41
F
D92A6PC
City
Gold Membership
06-06-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
9:41:25
12
34.36
17,495.03
9
437.272437
No
Yes
No
Not Applicable
Poor Product Quality
0
56
F
V9HWNPQ
Town
Gold Membership
03-10-2015
Yes
CID28394
Credit/Debit Card Offers
?
Fiber_Optic
0:05:23
12
77.67
13,414.08
9
651.27
Yes
No
Yes
Unsolved
Poor Product Quality
1
51
M
SMJL5IB
City
No Membership
24-06-2016
Yes
CID2784
Without Offers
Smartphone
Mobile_Data
5:50:51
13
91.95
17,285.97
27
627.24
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
63
M
QMK3HBT
Town
No Membership
22-02-2017
Yes
CID54090
Gift Vouchers/Coupons
Smartphone
Mobile_Data
8:25:51
5
33.87
14,634.56
26
624.32
Yes
No
No
Not Applicable
Poor Customer Service
1
15
F
Q50ZPB9
City
No Membership
26-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
8:15:24
7
492.02
44,528.89
26
605.18
Yes
Yes
Yes
Unsolved
Poor Website
1
17
M
PES5G7R
City
Basic Membership
14-09-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
5:41:17
9
33.93
3,626.52
19
692.26
Yes
No
No
Not Applicable
Too many ads
1
22
F
TCL1GQC
Town
Platinum Membership
05-01-2015
Yes
CID57249
Credit/Debit Card Offers
Desktop
Fiber_Optic
18:58:40
20
709.42
8,175.63
5
849.94
Yes
Yes
No
Not Applicable
Quality Customer Care
0
41
M
MDS14LT
Town
Basic Membership
21-12-2015
?
CID30629
Credit/Debit Card Offers
Desktop
Mobile_Data
6:57:26
-999
32.81
45,898.42
28
696.5
No
Yes
Yes
No Information Available
Poor Customer Service
1
13
F
3YXQ4JS
Town
Gold Membership
15-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
9:20:04
15
205.97
26,039.79
-1.682270375
1,122.157418
Yes
No
Yes
No Information Available
Poor Product Quality
1
57
M
4NL03NY
Town
Basic Membership
16-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
21:28:31
17
144.92
37,369.12
7
688.8
Yes
No
No
Not Applicable
Poor Product Quality
1
31
M
QSBXLR8
Village
Platinum Membership
29-02-2016
?
CID40868
Without Offers
Smartphone
Mobile_Data
18:00:55
7
51.6
3,971.43
20
718.85
No
Yes
No
Not Applicable
Too many ads
0
43
F
YXYYXEK
City
Gold Membership
09-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
23:48:49
21
75.6
13,109.3
9
707.35
Yes
No
Yes
No Information Available
Poor Product Quality
0
51
M
5IEX0Q3
Town
Platinum Membership
08-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
13:21:17
9
34.81
2,760.85
Error
731.43
No
Yes
No
Not Applicable
Poor Website
0
12
M
D50LTQV
Town
No Membership
16-06-2015
Yes
CID38564
Without Offers
Desktop
Mobile_Data
22:33:44
9
82.64
8,183.49
27
652.3
Yes
No
Yes
Unsolved
Poor Product Quality
1
12
M
CDHA3TH
City
Gold Membership
05-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
4:10:09
21
-566.616341
95,915.45
16
789.58
Yes
No
Yes
Unsolved
Reasonable Price
0
11
M
H3G01EB
City
Gold Membership
17-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
7:17:20
20
1,157.778832
26,907.93
25
714.96
Yes
No
Yes
Solved in Follow-up
Too many ads
0
42
M
JZNJIIC
Town
Basic Membership
10-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
12:45:20
15
166.08
1,867.91
5
614.89
Yes
No
No
Not Applicable
No reason specified
1
14
M
BWV3Y5Y
Town
Basic Membership
20-01-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
10:14:17
2
384.61
42,051.2
5
1,060.764083
No
Yes
No
Not Applicable
Too many ads
1
23
F
BGSJ7GZ
City
Silver Membership
06-01-2015
Yes
CID61797
null
Both
Fiber_Optic
18:13:32
12
462.92
41,973.59
Error
776.22
Yes
Yes
No
Not Applicable
Poor Website
0
10
M
V1EYAW0
Town
No Membership
09-07-2017
Yes
CID54735
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:41:29
22
594.7
24,076.98
21
691.15
No
Yes
No
Not Applicable
No reason specified
1
47
M
UUQDHKU
Town
Basic Membership
03-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
6:18:59
24
141.86
35,749.53
21
1,077.446391
No
Yes
Yes
Solved
Poor Customer Service
1
41
M
Q1IU09N
Village
Premium Membership
28-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
19:02:03
14
1,131.93165
13,312.71
11
744.8
No
Yes
Yes
Solved
Too many ads
0
16
F
I7VP1F8
City
Basic Membership
31-10-2017
Yes
CID54718
Credit/Debit Card Offers
Desktop
Fiber_Optic
22:23:58
17
240.18
32,494.04
26
607.4
Yes
Yes
Yes
Solved
No reason specified
1
61
F
FPDJ7OR
City
No Membership
25-01-2017
Yes
CID39508
Credit/Debit Card Offers
Desktop
Mobile_Data
20:06:50
13
134.2
7,795.75
28
644.21
No
Yes
Yes
Unsolved
Poor Customer Service
1
19
M
PBDSQ8S
Village
Platinum Membership
18-11-2015
?
CID44255
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:38:55
6
-500.749392
39,957.48
28
766.47
No
Yes
Yes
Unsolved
Poor Product Quality
0
64
F
HKLSR5E
null
Premium Membership
21-04-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
6:20:11
17
343.75
12,731.68
17
772.49
No
Yes
Yes
Solved
Poor Customer Service
0
34
F
SBVLO6I
Town
Premium Membership
05-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
16:18:51
23
30.42
52,806.74
18
830.57
No
Yes
No
Not Applicable
Quality Customer Care
0
47
F
HOX9QMU
City
Silver Membership
16-05-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
11:36:11
15
357.52
44,381.92
21
668.23
Yes
No
Yes
No Information Available
Poor Website
1
43
F
0DH1BVP
City
Gold Membership
19-04-2016
Yes
CID1204
Without Offers
Desktop
Fiber_Optic
23:03:56
21
171.64
4,571.01
27
794.94
Yes
No
No
Not Applicable
Poor Product Quality
0
61
M
YSDH8K8
Town
Gold Membership
15-02-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:53:30
18
49.16
34,215.18
29
718.21
No
Yes
No
Not Applicable
Poor Customer Service
0
14
M
YVZ1DNV
Town
Basic Membership
02-01-2016
?
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
11:24:35
13
-520.350622
18,505.59
5
717.25
No
Yes
No
Not Applicable
Poor Customer Service
1
21
M
IDJ4B27
Town
Premium Membership
18-07-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
9:36:11
20
-367.285574
31,935.62
29
793.66
No
Yes
Yes
No Information Available
Poor Product Quality
0
33
F
3T9U6TT
City
Silver Membership
12-06-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
0:43:07
23
307.96
10,160.99
26
645.74
Yes
No
Yes
Solved in Follow-up
No reason specified
1
40
F
9HXJXDM
Town
Basic Membership
19-02-2015
Yes
CID4097
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
12:43:56
14
60.63
35,442.99
Error
631.24
No
Yes
Yes
No Information Available
Too many ads
1
24
M
XOKXM9C
Town
Gold Membership
04-11-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
14:29:12
23
78.63
18,831.51
14
658.09
No
Yes
No
Not Applicable
Too many ads
1
23
M
I4NQ8BB
null
Premium Membership
09-08-2016
Yes
CID8075
Gift Vouchers/Coupons
Desktop
Wi-Fi
16:53:42
9
30.12
23,411.84
-17.26713577
729.84
Yes
No
No
Not Applicable
Poor Website
0
44
M
E2JS2ML
Town
Platinum Membership
29-08-2015
Yes
CID63436
Gift Vouchers/Coupons
Desktop
Fiber_Optic
6:17:16
-999
346.1
20,158.07
13
1,197.058665
Yes
No
Yes
Solved in Follow-up
No reason specified
0
15
F
1BUY8D3
City
Gold Membership
29-09-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
11:48:38
10
135.91
26,305.69
23
750.35
No
Yes
No
Not Applicable
Poor Product Quality
0
21
M
FS7R1OD
null
Gold Membership
07-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
16:34:13
11
308.36
3,369.69
7
702.25
No
Yes
Yes
No Information Available
Poor Customer Service
1
12
M
X70WPJG
null
No Membership
17-10-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
10:47:57
10
133.21
7,396.16
17
null
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
23
M
B2WFUB6
City
No Membership
02-07-2015
Yes
CID47756
Without Offers
Desktop
Wi-Fi
12:46:46
4
30.79
4,117.54
24
776.508166
Yes
No
Yes
Solved
Poor Product Quality
1
30
F
8BYDOTJ
City
Gold Membership
17-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
12:31:43
9
33.89
43,628.16
12
357.550116
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
28
F
RZ00NWP
Village
Silver Membership
18-05-2016
Yes
CID13728
Without Offers
Desktop
Fiber_Optic
0:47:03
7
39.75
32,143.59
16
760.91
Yes
No
No
Not Applicable
Reasonable Price
0
63
F
K0Y2O9V
Town
Basic Membership
28-05-2016
Yes
CID44501
Gift Vouchers/Coupons
Smartphone
Mobile_Data
1:16:04
11
113.1
48,765.93
Error
632.04
No
Yes
No
Not Applicable
Poor Website
1
61
M
FHD178Z
Village
Gold Membership
19-05-2015
Yes
CID19057
Gift Vouchers/Coupons
Both
Fiber_Optic
0:23:52
15
723.31
25,322.29
16
415.174336
No
Yes
Yes
No Information Available
Poor Customer Service
0
31
F
R5E5IV6
Village
Gold Membership
14-03-2016
?
CID60125
Without Offers
?
Mobile_Data
2:43:06
5
419.4
38,438.34
24
628.83
Yes
No
Yes
Unsolved
Poor Website
1
62
M
SSA8CIR
Town
Platinum Membership
08-07-2016
?
CID44548
Without Offers
Desktop
Wi-Fi
6:25:21
20
340.26
25,390.01
21
793.31
Yes
No
No
Not Applicable
No reason specified
0
23
M
7N79FBP
null
Basic Membership
23-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:10:59
5
-458.029564
35,127.91
22
530.12
Yes
No
Yes
Unsolved
No reason specified
1
34
M
4FJL7JL
Town
Gold Membership
03-03-2016
Yes
CID42070
Gift Vouchers/Coupons
Desktop
Fiber_Optic
9:44:06
9
442.63
20,183.89
17
1,175.608085
No
Yes
Yes
Solved in Follow-up
Poor Website
1
61
M
NFDNOU7
City
Basic Membership
29-10-2015
?
CID35456
Without Offers
Desktop
Mobile_Data
16:25:52
-999
372.04
20,645.62
7
647.37
Yes
No
No
Not Applicable
Poor Product Quality
1
41
F
A8OSDU8
City
Premium Membership
24-09-2015
?
CID27610
Credit/Debit Card Offers
Desktop
Mobile_Data
19:25:16
13
65.85
77,719.99
6
783.97
No
Yes
Yes
Unsolved
User Friendly Website
0
11
M
RJXNL39
Village
Platinum Membership
14-07-2017
Yes
CID23887
Credit/Debit Card Offers
Smartphone
Wi-Fi
12:01:14
21
32.76
3,535.97
10
748.28
No
Yes
Yes
Solved
Poor Customer Service
0
47
M
OSRJDCT
Village
Platinum Membership
13-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
16:12:43
9
1,275.639589
10,116.83
5
764.5
Yes
No
No
Not Applicable
Too many ads
0
42
M
9D2QVMI
Town
Gold Membership
19-11-2017
?
CID51837
Credit/Debit Card Offers
Desktop
Mobile_Data
1:52:30
14
245.11
69,995.44
17
839.5
Yes
No
No
Not Applicable
User Friendly Website
0
34
M
WDCTMM9
City
Silver Membership
06-10-2017
Yes
CID49991
Gift Vouchers/Coupons
?
Mobile_Data
8:14:48
15
120.59
91,771.18
8
787.01
No
Yes
No
Not Applicable
User Friendly Website
0
47
M
MWTKFKU
City
Basic Membership
17-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
21:24:33
17
127.95
5,565.05
24
405.406097
No
Yes
Yes
Unsolved
Too many ads
1
41
M
8J231WZ
City
Basic Membership
26-11-2015
Yes
CID30485
Without Offers
Desktop
Wi-Fi
10:35:38
4
593.99
24,299.85
24
689.5
Yes
Yes
Yes
No Information Available
Poor Website
1
60
F
YX25VGW
Town
No Membership
23-12-2017
?
CID56049
Gift Vouchers/Coupons
Smartphone
Mobile_Data
14:53:10
18
32.39
48,906.6
14
600.6
No
Yes
No
Not Applicable
Too many ads
1
11
M
MAJKR2E
Town
Gold Membership
02-12-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
12:09:49
17
73.36
17,416.66
Error
923.563643
Yes
No
Yes
Solved
No reason specified
1
62
F
JJJFQYY
null
No Membership
22-08-2015
Yes
CID50258
Credit/Debit Card Offers
Smartphone
Wi-Fi
18:06:07
20
-779.29307
24,670.98
11
689.78
No
Yes
No
Not Applicable
Poor Website
1
50
F
OH13YRO
City
Premium Membership
26-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
17:43:00
13
50.34
42,428.46
16
807.98
No
Yes
Yes
Solved in Follow-up
Quality Customer Care
0
33
F
RFWPHK4
City
Platinum Membership
29-08-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
16:52:57
13
30.22
78,638.45
1
750.7
No
Yes
No
Not Applicable
Products always in Stock
0
51
M
C2Z7QT7
Village
No Membership
16-02-2016
Yes
CID20191
Credit/Debit Card Offers
Desktop
Wi-Fi
15:25:19
3
151.58
32,675.11
Error
627.23
Yes
No
Yes
No Information Available
Poor Website
1
26
M
C9WI7I9
Village
Gold Membership
06-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
1:18:31
21
31.16
14,898.13
24.20220419
641.09
No
Yes
No
Not Applicable
Poor Product Quality
1
27
F
C15R2BG
City
Gold Membership
08-04-2017
Yes
CID57786
Credit/Debit Card Offers
?
Fiber_Optic
13:36:27
3
899.50126
5,617.78
15
701.36
Yes
No
No
Not Applicable
Poor Product Quality
1
18
M
KD90R0V
City
Basic Membership
14-09-2015
Yes
CID19338
Gift Vouchers/Coupons
Desktop
Wi-Fi
20:28:13
13
77.34
5,424.73
29
537.34
No
Yes
Yes
Solved
No reason specified
1
44
M
5ULY32P
Town
No Membership
08-09-2017
Yes
CID8090
Without Offers
Both
Mobile_Data
19:23:41
12
541.05
20,183.03
Error
696.84
No
Yes
No
Not Applicable
Poor Customer Service
1
55
F
ZO3YNFJ
Town
Basic Membership
15-12-2016
Yes
CID22389
Gift Vouchers/Coupons
Desktop
Mobile_Data
3:01:49
11
103.63
30,903.07
26
671.98
Yes
No
Yes
Solved in Follow-up
No reason specified
1
34
F
E5I9F0N
null
No Membership
04-07-2015
Yes
CID1161
Credit/Debit Card Offers
Smartphone
Fiber_Optic
0:08:00
13
244.5
43,053.38
17
651.58
No
Yes
No
Not Applicable
Poor Customer Service
1
41
M
Z3RCGC7
Town
No Membership
17-02-2017
Yes
CID32247
Credit/Debit Card Offers
Smartphone
Fiber_Optic
8:09:16
17
176.71
27,539.88
8
623.67
Yes
No
No
Not Applicable
No reason specified
1
64
F
YTP4LD5
City
Silver Membership
12-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
10:21:55
17
1,503.428594
30,017.52
25
714.35
No
Yes
Yes
No Information Available
Poor Product Quality
1
37
F
XGUYYDM
City
Gold Membership
01-05-2017
?
CID3279
Credit/Debit Card Offers
Smartphone
Fiber_Optic
0:03:45
12
107.94
46,100.58
15
null
Yes
No
No
Not Applicable
No reason specified
1
21
M
FKXITC1
Village
Platinum Membership
04-09-2016
Yes
CID6321
Without Offers
Both
Mobile_Data
21:02:41
11
245.45
13,793.39
25
711.1
No
Yes
No
Not Applicable
Too many ads
0
62
M
IRKW363
Town
Gold Membership
07-03-2016
Yes
CID40056
Credit/Debit Card Offers
Smartphone
Mobile_Data
4:53:56
-999
1,621.47
9,803.19
16
757.04
Yes
No
No
Not Applicable
Products always in Stock
0
17
F
N0BSZ9C
Village
Basic Membership
12-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
6:23:48
-999
243.46
49,935.08
Error
621.46
No
Yes
Yes
No Information Available
No reason specified
1
60
M
LZ5IVZG
City
Premium Membership
14-02-2015
Yes
CID22669
Gift Vouchers/Coupons
Both
Wi-Fi
10:59:47
25
536.66
39,136.04
5
774.02
No
Yes
No
Not Applicable
Poor Product Quality
0
50
M
ZPM5DPE
City
No Membership
14-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
18:30:46
7
277.43
8,511.25
26
626.74
Yes
Yes
No
Not Applicable
Too many ads
1
33
F
IOR9RB0
Town
Silver Membership
01-05-2015
?
CID36005
Without Offers
Smartphone
Mobile_Data
15:17:50
20
301.35
11,744.71
18
253.365257
Yes
Yes
No
Not Applicable
Too many ads
1
27
M
MORJAUU
City
Gold Membership
30-11-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
1:37:38
21
215.35
48,492.2
6
747.46
Yes
Yes
Yes
Solved
Poor Website
0
49
M
GDH8L3M
Town
Gold Membership
21-12-2015
Yes
CID47825
Without Offers
Desktop
Wi-Fi
15:06:20
8
732.43
78,921.24
26.49138841
706.44
Yes
No
No
Not Applicable
Quality Customer Care
0
46
F
GGJSG7O
null
Silver Membership
21-12-2016
Yes
CID15999
Without Offers
Smartphone
Mobile_Data
23:48:59
10
248.45
10,123.47
14
691.27
No
Yes
No
Not Applicable
Poor Website
1
59
M
O3B8S86
Town
Basic Membership
01-03-2017
Yes
CID36207
Without Offers
Smartphone
Fiber_Optic
6:04:21
8
84.17
5,423.87
16
666.1
Yes
No
Yes
Solved
Poor Product Quality
1
39
F
3B8ORL7
Village
Silver Membership
16-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
6:34:14
17
2,131.21826
25,005.55
22
774.37
No
Yes
Yes
Solved
Poor Website
0
29
F
NKM4NIM
Village
Gold Membership
23-06-2016
?
CID35503
Without Offers
?
Mobile_Data
4:14:22
14
140.39
7,114.86
29
689.39
No
Yes
No
Not Applicable
Poor Customer Service
1
48
M
AUU6MGC
Town
Platinum Membership
05-06-2017
?
CID32687
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:22:04
-999
83.63
71,925.78
16
813.4
Yes
No
No
Not Applicable
Quality Customer Care
0
45
F
MWGMEUL
Town
Gold Membership
17-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
19:33:09
11
30.56
66,943.37
6
779.87
No
Yes
Yes
Unsolved
Reasonable Price
0
34
M
53P3387
null
Basic Membership
05-03-2016
?
CID34865
Gift Vouchers/Coupons
Smartphone
Mobile_Data
15:33:24
11
143.43
8,322.76
-15.63752479
674.57
Yes
No
Yes
Solved in Follow-up
Poor Website
1
46
F
64K0NLE
Town
Gold Membership
14-12-2016
Yes
CID11903
Without Offers
Desktop
Wi-Fi
0:14:54
20
36.15
2,561.98
19
648.38
No
Yes
No
Not Applicable
Too many ads
1
59
F
ORG2E75
null
Basic Membership
23-01-2016
?
CID29199
Gift Vouchers/Coupons
Smartphone
Mobile_Data
17:07:24
7
1,323.95
43,615.43
8
387.440147
No
Yes
Yes
No Information Available
Poor Product Quality
1
22
M
FZZ07ZP
Village
No Membership
05-02-2015
?
CID8861
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:10:45
9
470.18
16,595.13
27
356.829377
No
Yes
Yes
Solved in Follow-up
Too many ads
1
19
F
0DARTFU
Town
Platinum Membership
21-03-2017
Yes
CID23306
Credit/Debit Card Offers
Both
Mobile_Data
11:21:44
8
321.73
37,367.57
4
833.44
Yes
Yes
No
Not Applicable
Quality Customer Care
0
56
F
XJI0XB3
Village
Silver Membership
09-09-2017
?
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
18:34:29
7
1,387.87
35,017.44
7
636.2
No
Yes
Yes
Solved
Poor Customer Service
1
48
F
GVMYCEM
Town
Silver Membership
09-08-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
4:55:12
12
49.26
24,926
27
797.58
Yes
No
Yes
Unsolved
Poor Product Quality
0
59
M
HNQZWU1
City
Platinum Membership
14-01-2017
Yes
CID7285
Without Offers
Smartphone
Mobile_Data
12:20:51
19
350.38
37,783.18
Error
513.909934
No
Yes
No
Not Applicable
No reason specified
0
62
F
M7KJSFO
Village
Platinum Membership
09-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
19:40:16
6
33.33
48,777.08
4
762.69
Yes
No
Yes
Solved
Quality Customer Care
0
61
M
KBTC2KO
City
Basic Membership
24-03-2016
Yes
CID18438
Gift Vouchers/Coupons
Desktop
Fiber_Optic
22:28:30
15
881.89
800.46
15
657.75
Yes
Yes
Yes
Solved
Too many ads
1
64
F
N5H20X4
Village
Gold Membership
07-03-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
14:52:28
17
471.81
21,855.2
19
724.96
Yes
No
No
Not Applicable
Poor Product Quality
0
34
M
VIDEKQQ
City
Basic Membership
20-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
14:26:16
13
267.46
48,480.06
43.28621016
668.96
Yes
No
Yes
No Information Available
Poor Product Quality
1
62
M
LTV0Y2B
Town
Premium Membership
03-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
5:33:31
5
31.11
74,574.32
6
710.98
No
Yes
No
Not Applicable
User Friendly Website
0