age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
62
F
Q28ECZE
City
Basic Membership
28-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
10:08:04
7
356.24
13,028.43
22
658.83
No
Yes
No
Not Applicable
Poor Customer Service
1
29
M
PJB11LT
null
Gold Membership
05-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
16:11:55
22
45.08
39,444.44
8
631.97
Yes
No
No
Not Applicable
Poor Website
1
38
F
CWHN3E8
Town
Premium Membership
26-11-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
3:48:58
12
95.3
86,076.28
Error
816.84
No
Yes
Yes
No Information Available
User Friendly Website
0
13
M
SUMN8PR
Village
Basic Membership
19-03-2017
?
CID47582
Without Offers
Desktop
Mobile_Data
8:15:34
14
350.12
11,359.31
15
303.854591
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
20
F
OS89LS9
City
Gold Membership
24-07-2015
Yes
CID44143
Gift Vouchers/Coupons
Smartphone
Mobile_Data
9:47:59
23
368.43
5,820.2
10
1,094.29476
No
Yes
Yes
Solved
No reason specified
0
41
M
9WBPIGN
Town
Premium Membership
24-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
16:05:03
-999
365.84
24,890.49
19
null
No
Yes
Yes
Solved
Poor Product Quality
0
25
M
IUCO3DO
null
Gold Membership
13-02-2015
?
CID9000
Credit/Debit Card Offers
Smartphone
Wi-Fi
7:53:02
14
-616.524607
25,117.37
2
null
No
Yes
Yes
No Information Available
Reasonable Price
0
61
F
XUXPZL8
Town
Gold Membership
11-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
4:33:52
20
213.98
4,994.55
6
459.836069
No
Yes
Yes
Solved
Poor Website
0
62
M
QIPH7WC
City
Gold Membership
14-05-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
10:37:50
9
1,196.78
20,237.53
11
646.2
Yes
Yes
No
Not Applicable
Poor Product Quality
1
27
F
UVV260X
Town
Gold Membership
02-06-2015
?
CID60099
Credit/Debit Card Offers
Both
Mobile_Data
22:05:28
1
245.16
3,417.74
18
675.06
No
Yes
No
Not Applicable
Poor Customer Service
1
40
F
YY5DU04
Town
No Membership
21-06-2017
Yes
CID50788
Credit/Debit Card Offers
Desktop
Fiber_Optic
5:46:42
22
33.04
27,770.61
8
null
No
Yes
No
Not Applicable
Poor Customer Service
1
25
M
6UJC5D1
null
No Membership
05-08-2017
?
CID58791
Credit/Debit Card Offers
Desktop
Mobile_Data
18:30:05
15
202.63
47,684.43
13
704.32
No
Yes
No
Not Applicable
No reason specified
1
49
F
BWJ0HWD
Town
Basic Membership
29-07-2015
No
xxxxxxxx
Without Offers
?
Fiber_Optic
6:17:33
22
417.08
17,895.64
21
666.56
Yes
No
Yes
Solved
Poor Product Quality
1
47
M
JGI6ASS
Town
Premium Membership
08-01-2016
?
CID28792
Credit/Debit Card Offers
Desktop
Fiber_Optic
2:12:05
17
54.03
18,822.48
6
1,272.608008
Yes
No
No
Not Applicable
Too many ads
0
59
F
2CIAH61
City
Basic Membership
05-07-2015
Yes
CID44566
Gift Vouchers/Coupons
?
Wi-Fi
3:53:48
7
33.04
10,421.47
24
654.41
No
Yes
Yes
No Information Available
Poor Customer Service
1
20
F
N3OGKC7
City
Basic Membership
11-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
9:59:28
4
62.01
35,973.23
23
534.24
Yes
No
Yes
Unsolved
Poor Website
1
25
F
0N0MQLE
Village
Gold Membership
24-02-2017
Yes
CID53746
Without Offers
Smartphone
Fiber_Optic
6:47:32
7
58.18
6,627.82
24
null
No
Yes
No
Not Applicable
Poor Product Quality
0
20
M
LIHQPH9
City
Gold Membership
05-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
13:31:22
14
268.31
41,531.32
24
338.163419
Yes
No
Yes
Solved
Too many ads
0
21
F
74ZHT4P
City
No Membership
08-03-2017
Yes
CID58198
Without Offers
Smartphone
Wi-Fi
2:09:04
15
428.59
33,697.47
13
772.865633
No
Yes
No
Not Applicable
Too many ads
1
54
F
E9IBMGF
Town
Basic Membership
15-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
12:25:29
2
266.56
29,404.56
14
677.02
Yes
No
Yes
Solved
Too many ads
1
40
F
4NHM0E8
Town
No Membership
02-10-2016
?
CID23782
Gift Vouchers/Coupons
Desktop
Mobile_Data
17:58:32
13
32.47
40,461.2
12
641.84
Yes
No
No
Not Applicable
Poor Website
1
13
M
2I4JUKE
Town
Basic Membership
26-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:39:23
9
79.97
42,623.27
26
1,210.012323
No
Yes
No
Not Applicable
Too many ads
1
39
F
Y0MHMY3
Town
Gold Membership
30-01-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
17:13:23
12
30.62
9,007.49
6
614.06
No
Yes
No
Not Applicable
Too many ads
1
52
F
PIDHDRR
Town
Gold Membership
25-09-2016
Yes
CID32374
Credit/Debit Card Offers
Desktop
Wi-Fi
2:22:44
10
33.88
4,490
13
764.7
Yes
No
No
Not Applicable
Poor Product Quality
0
24
F
MHCHLRS
Town
Basic Membership
18-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
6:50:21
8
32.7
47,878.19
18
524.16
No
Yes
No
Not Applicable
Poor Product Quality
1
55
M
W33E0MP
City
Platinum Membership
08-05-2016
?
CID10163
Gift Vouchers/Coupons
Both
Fiber_Optic
13:25:40
15
453.83
16,424.01
2
726.44
Yes
No
No
Not Applicable
Quality Customer Care
0
33
F
WLYIBJS
Town
Basic Membership
10-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
0:34:31
19
339.83
2,414.9
14
657.63
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
27
F
G1NVGNG
City
Basic Membership
06-04-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
7:26:37
2
414.49
4,353.44
Error
601.32
Yes
No
Yes
Solved
Poor Website
1
47
M
VSUWDWP
Town
Gold Membership
14-12-2017
Yes
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
9:20:59
3
361.59
4,429.39
25
539.151088
Yes
Yes
No
Not Applicable
Poor Customer Service
0
62
M
BYS9SSY
City
Silver Membership
11-05-2016
Yes
CID46705
Credit/Debit Card Offers
Smartphone
Mobile_Data
7:37:00
11
56.18
31,831.43
14
700.34
Yes
No
Yes
Solved
Poor Product Quality
1
37
M
KOURJL3
null
Gold Membership
03-05-2015
Yes
CID31379
Credit/Debit Card Offers
Desktop
Fiber_Optic
21:32:47
24
-785.933616
5,531.75
8
963.999486
No
Yes
No
Not Applicable
No reason specified
1
54
F
XQK5LCV
Town
Silver Membership
19-01-2017
Yes
CID34959
Credit/Debit Card Offers
Smartphone
Wi-Fi
23:49:04
18
31.46
17,783.33
5
1,359.603799
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
59
F
PZQIWI6
null
Gold Membership
18-02-2017
Yes
CID53644
Gift Vouchers/Coupons
?
Mobile_Data
8:04:26
5
49.07
9,498.78
-2.266405137
677.22
No
Yes
Yes
No Information Available
Too many ads
1
21
F
IM0LFPC
null
Silver Membership
31-10-2017
Yes
CID5504
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:36:28
4
174.68
22,605.1
12
640.31
Yes
No
Yes
Solved
Poor Product Quality
1
58
M
IIJC8TX
City
Platinum Membership
21-01-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
15:30:50
15
31.77
16,216.3
29
731.52
No
Yes
Yes
Unsolved
Poor Product Quality
0
33
F
BC6P5BZ
null
Platinum Membership
25-10-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
0:45:52
9
1,127.342684
12,126.68
6
766.7
Yes
No
Yes
Unsolved
Too many ads
0
49
F
A8XSN3M
Town
Silver Membership
08-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
22:03:34
12
59
26,546.6
6
742.74
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
41
M
MMR2YNS
City
No Membership
27-10-2016
Yes
CID58573
Gift Vouchers/Coupons
?
Wi-Fi
1:08:55
7
687.6
25,530.19
12
656.71
Yes
Yes
No
Not Applicable
Poor Customer Service
1
45
F
L8YAH7C
null
Gold Membership
10-02-2016
Yes
CID29157
Gift Vouchers/Coupons
?
Wi-Fi
22:56:43
15
216.37
7,879.49
19
397.455173
Yes
No
No
Not Applicable
No reason specified
0
58
M
BKE9OTZ
Town
Silver Membership
21-12-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
20:48:59
14
247.5
16,247.24
15
678.87
Yes
Yes
Yes
Unsolved
Poor Product Quality
1
31
F
S07EZ2O
Town
Platinum Membership
12-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
0:20:41
7
34.5
6,453
2
757.09
Yes
No
Yes
Solved
User Friendly Website
0
55
F
I4FZGPM
Town
No Membership
15-08-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
10:15:51
8
147.12
17,530.46
25
543.69
Yes
No
Yes
Solved
Too many ads
1
49
F
ROKQ0N7
Town
Basic Membership
18-03-2017
Yes
CID8179
Credit/Debit Card Offers
Desktop
Wi-Fi
10:02:24
15
135.21
23,056.78
15
null
No
Yes
Yes
Unsolved
Poor Website
1
38
M
U9E085O
City
Basic Membership
19-09-2016
?
CID54885
Credit/Debit Card Offers
?
Wi-Fi
14:55:39
13
266.81
23,527.72
10
583.45
Yes
Yes
Yes
Solved
Too many ads
1
62
F
DJIWFX5
City
Silver Membership
11-03-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
12:24:01
19
184.14
6,954.29
27
617.06
Yes
No
Yes
No Information Available
Poor Product Quality
1
54
F
SY2KB4T
Town
Silver Membership
17-10-2015
Yes
CID25675
Without Offers
Desktop
Wi-Fi
4:14:20
15
157.2
6,350.28
26
748.66
No
Yes
No
Not Applicable
Poor Customer Service
0
43
F
JRSW7R5
Town
Basic Membership
15-05-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
8:31:59
6
60.33
44,960.67
18
642.6
Yes
No
Yes
Solved
Poor Product Quality
1
14
M
7K3E7PN
Village
Basic Membership
07-09-2017
Yes
CID30989
Credit/Debit Card Offers
Desktop
Mobile_Data
15:09:30
4
476.21
15,817.91
15
674.36
Yes
No
No
Not Applicable
Poor Website
1
10
M
2RVKOGZ
City
Silver Membership
30-06-2017
Yes
CID61517
Gift Vouchers/Coupons
Desktop
Mobile_Data
19:02:57
22
1,108.153625
26,566.44
20
789.11
Yes
No
No
Not Applicable
Poor Product Quality
0
45
M
YG4KTEH
Town
No Membership
19-04-2017
Yes
CID56275
Without Offers
Smartphone
Wi-Fi
14:31:00
7
922.19
36,127.8
47.61306649
627.56
Yes
No
Yes
No Information Available
Poor Product Quality
1
52
M
O1NGB3C
Town
Gold Membership
30-03-2017
Yes
CID20140
Credit/Debit Card Offers
?
Fiber_Optic
11:47:24
-999
831.49
37,021.18
25
751.48
No
Yes
Yes
No Information Available
Poor Website
0
17
M
P8Y6WOK
City
Basic Membership
03-08-2016
Yes
CID49063
Credit/Debit Card Offers
Desktop
Mobile_Data
3:55:28
9
-737.469487
24,552.1
6
318.054414
No
Yes
Yes
Solved in Follow-up
Poor Website
1
56
F
WB6ZXAS
City
Basic Membership
03-05-2015
Yes
CID14203
Credit/Debit Card Offers
Desktop
Fiber_Optic
13:52:06
6
608.65
33,156.11
6
690.43
No
Yes
No
Not Applicable
Too many ads
1
55
M
DV495LP
Town
Premium Membership
29-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
17:21:11
14
464.82
17,993.45
19
731.99
Yes
No
No
Not Applicable
No reason specified
0
58
F
JL1JLTD
null
Gold Membership
19-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
19:00:59
-999
424.94
32,750.57
16
780.71
No
Yes
Yes
Solved
Quality Customer Care
0
19
F
D60SUZC
City
Premium Membership
15-12-2017
Yes
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
4:52:48
9
157.33
7,174.22
22
712.33
No
Yes
Yes
Solved
Poor Website
0
35
F
S7QH1SK
City
Silver Membership
25-09-2015
?
CID61120
Gift Vouchers/Coupons
Smartphone
Mobile_Data
17:51:18
14
72.1
25,796.71
13
621.83
Yes
No
Yes
Unsolved
No reason specified
1
54
M
065EDH5
null
Basic Membership
24-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
9:58:13
8
185.31
9,571.92
26
696.12
Yes
No
Yes
Solved
Poor Product Quality
1
64
M
D4CNTOD
null
No Membership
30-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
9:58:16
21
30.74
27,383.27
25
594.06
No
Yes
Yes
Solved
Poor Product Quality
1
27
F
MM7M5YM
Town
Silver Membership
17-06-2017
Yes
CID60022
Gift Vouchers/Coupons
Both
Wi-Fi
1:30:32
21
644.98
31,472.88
8
781.39
No
Yes
No
Not Applicable
Poor Website
0
56
M
NC9I8RI
null
Gold Membership
22-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
11:26:53
21
71.07
10,804.92
Error
715.64
No
Yes
Yes
Solved
Too many ads
1
25
F
AASUX1H
null
Silver Membership
06-04-2016
?
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
22:20:11
3
714.02
10,414.63
9
649.04
Yes
No
Yes
Solved
No reason specified
1
24
M
YOVTD5S
Village
No Membership
17-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
13:13:34
20
327.3
21,376.52
19
297.031721
Yes
Yes
No
Not Applicable
Poor Customer Service
1
42
M
XTCCV71
null
Silver Membership
23-09-2015
Yes
CID12403
Credit/Debit Card Offers
?
Mobile_Data
16:16:55
11
83.25
21,894.96
8
null
No
Yes
Yes
Solved
Poor Product Quality
0
19
M
ZUHCLNJ
City
Basic Membership
21-04-2016
No
xxxxxxxx
Without Offers
?
Fiber_Optic
5:52:11
24
45.67
32,483.09
48.84894664
503.83
Yes
No
No
Not Applicable
Poor Customer Service
1
56
F
YS0I9JC
City
Gold Membership
17-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:30:15
2
68.06
38,439.4
13
707.02
No
Yes
No
Not Applicable
Poor Website
1
21
M
08XLV0I
null
No Membership
28-10-2015
Yes
CID37885
Gift Vouchers/Coupons
Smartphone
Wi-Fi
22:39:14
11
189.3
8,001.35
9
822.207702
Yes
No
No
Not Applicable
Poor Product Quality
1
53
M
Y1A1FV0
Town
Basic Membership
20-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
13:29:41
19
150.22
43,440.14
16
612.98
No
Yes
Yes
Unsolved
Poor Customer Service
1
17
F
UQLL8LM
City
Platinum Membership
22-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
11:09:27
17
105.48
55,289.67
19
380.81928
Yes
No
Yes
Solved
Quality Customer Care
0
37
M
FQJYTIU
Village
Silver Membership
28-02-2017
?
CID7573
Without Offers
Smartphone
Fiber_Optic
18:32:45
3
88.11
13,457.51
7
null
No
Yes
Yes
Unsolved
User Friendly Website
0
62
M
KBZ97BP
Town
No Membership
16-01-2017
Yes
CID31702
Without Offers
Smartphone
Wi-Fi
1:17:18
21
424.16
20,349.5
20
636.28
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
55
M
PHFHPC1
Town
Premium Membership
28-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
18:58:46
9
210.82
19,690.73
21
776.27
No
Yes
Yes
Solved
Poor Customer Service
0
25
M
4GLK6JI
Town
Gold Membership
08-07-2015
Yes
CID62706
Credit/Debit Card Offers
Smartphone
Mobile_Data
18:37:51
18
125.91
21,686.29
3
1,081.774497
Yes
No
Yes
No Information Available
User Friendly Website
0
64
M
LKYZVS5
City
Basic Membership
22-12-2015
?
CID23278
Without Offers
?
Mobile_Data
22:38:09
19
190.27
19,764.78
11
null
No
Yes
Yes
No Information Available
Poor Product Quality
1
22
M
LOGEWTZ
City
Gold Membership
13-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
14:43:01
12
52.34
28,767.65
7
660.37
No
Yes
No
Not Applicable
No reason specified
1
57
M
SQMAGRG
City
Basic Membership
15-04-2017
Yes
CID32504
Without Offers
Smartphone
Mobile_Data
21:35:54
19
621.62
40,322.35
Error
1,120.54504
Yes
Yes
No
Not Applicable
Poor Product Quality
1
54
M
ZQ0Y73R
City
Premium Membership
27-05-2017
?
CID56672
Without Offers
Desktop
Wi-Fi
1:23:39
5
30.48
44,594.25
15
784.76
No
Yes
Yes
Solved
Too many ads
0
38
M
SFXH6HI
City
Silver Membership
22-02-2015
Yes
CID12636
Without Offers
Desktop
Fiber_Optic
3:23:12
10
-321.137374
32,417.21
19
645.26
Yes
No
No
Not Applicable
Poor Product Quality
1
60
M
JCACT9E
Village
Basic Membership
04-04-2015
Yes
CID45633
Credit/Debit Card Offers
?
Fiber_Optic
16:14:10
15
299.19
41,877.48
11
627.24
No
Yes
Yes
No Information Available
Poor Customer Service
1
31
F
MD6QUKO
City
Silver Membership
09-06-2017
Yes
CID20516
Credit/Debit Card Offers
Smartphone
Mobile_Data
20:24:21
15
112.03
15,344.88
13
771.48
No
Yes
Yes
No Information Available
Too many ads
0
32
F
MTC408R
City
Basic Membership
21-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
14:10:40
13
94.44
18,280.06
18
507.04
No
Yes
Yes
Unsolved
No reason specified
1
62
F
M4LV8Z3
City
No Membership
24-09-2017
?
CID20371
Without Offers
Smartphone
Fiber_Optic
8:43:06
16
792.9
48,449.51
17
632.63
No
Yes
Yes
No Information Available
Poor Website
1
16
F
8CYWQOV
null
Premium Membership
04-05-2016
Yes
CID5177
Credit/Debit Card Offers
Desktop
Fiber_Optic
19:31:29
12
165.68
78,600.66
8
779.55
No
Yes
No
Not Applicable
Products always in Stock
0
56
M
EK2H4A3
Village
Basic Membership
19-04-2017
Yes
CID56147
Gift Vouchers/Coupons
Desktop
Mobile_Data
15:48:02
9
185.63
48,349.93
Error
520.18
Yes
No
No
Not Applicable
Poor Customer Service
1
36
F
PBZXXGR
null
Silver Membership
28-03-2017
Yes
CID49429
Credit/Debit Card Offers
Desktop
Fiber_Optic
19:55:34
-999
79.89
34,448.43
25
1,424.897262
No
Yes
Yes
Unsolved
Poor Customer Service
1
34
M
JDG8UJM
Village
Basic Membership
11-12-2016
Yes
CID23796
null
?
Mobile_Data
23:59:26
10
31.38
2,786.24
10
226.116154
Yes
No
No
Not Applicable
Poor Product Quality
1
51
M
3ZEGZVI
null
Basic Membership
13-02-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
13:51:36
11
109.68
21,196.1
14
672.94
Yes
No
No
Not Applicable
Poor Website
1
47
F
WPN92R7
Town
No Membership
27-08-2015
Yes
CID10398
Without Offers
Smartphone
Fiber_Optic
23:58:31
-999
451.01
36,418.16
18
639.81
No
Yes
Yes
Solved in Follow-up
Poor Website
1
32
M
NFBSXDE
Town
Gold Membership
13-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
15:59:32
13
116.93
2,705.31
19
745.65
No
Yes
No
Not Applicable
User Friendly Website
0
35
M
Y4ITW3X
null
No Membership
03-11-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
0:17:38
2
81.15
3,706.17
33.45954538
null
Yes
No
Yes
No Information Available
Poor Product Quality
1
16
F
B70DPBU
Town
Gold Membership
13-08-2015
Yes
CID52404
Gift Vouchers/Coupons
Desktop
Mobile_Data
22:13:12
10
102.44
41,551.5
17
1,270.24659
No
Yes
No
Not Applicable
Too many ads
0
59
M
TIX76G2
Town
Basic Membership
06-09-2016
Yes
CID23916
Without Offers
Smartphone
Fiber_Optic
10:14:41
-999
37.82
37,405.8
-13.3563073
583.9
Yes
No
No
Not Applicable
Poor Product Quality
1
24
F
Q7LLT4S
Town
Basic Membership
29-06-2015
?
CID39594
Gift Vouchers/Coupons
?
Mobile_Data
10:30:44
10
848.98
19,419.68
Error
674.03
Yes
Yes
Yes
Solved in Follow-up
No reason specified
1
20
F
YYGA0PJ
null
Basic Membership
18-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
3:07:51
14
31.23
43,167
23
621.9
Yes
No
Yes
No Information Available
Poor Customer Service
1
45
M
5YAZ1V9
Town
Silver Membership
14-01-2015
?
CID46521
Credit/Debit Card Offers
Smartphone
Wi-Fi
14:26:25
12
-838.406483
42,422.55
23
778.49
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
49
F
A4EROQX
Village
No Membership
25-11-2017
Yes
CID49531
Credit/Debit Card Offers
Desktop
Mobile_Data
10:50:42
17
116.38
5,591.84
13
706.99
Yes
No
Yes
Solved
Poor Product Quality
1
21
F
F5XX2WR
Town
Gold Membership
02-04-2016
Yes
CID26428
Gift Vouchers/Coupons
Desktop
Wi-Fi
13:43:37
15
82.66
2,285.76
26
741.66
Yes
No
No
Not Applicable
Poor Website
0
23
F
IKF602F
Village
Premium Membership
28-06-2016
Yes
CID55777
Gift Vouchers/Coupons
Smartphone
Mobile_Data
21:39:31
11
33.37
44,624.4
Error
807.48
No
Yes
No
Not Applicable
User Friendly Website
0
17
F
E8HC1EB
Village
Premium Membership
12-05-2015
Yes
CID43103
Without Offers
Smartphone
Wi-Fi
7:55:59
14
1,044.734639
6,458.35
6
799.14
Yes
No
No
Not Applicable
No reason specified
0
33
M
KTBVHUI
null
Basic Membership
13-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
20:06:49
8
1,419.901927
18,204.74
27
691.82
Yes
No
No
Not Applicable
No reason specified
1