age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
25
M
NQOCZES
City
Gold Membership
01-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
13:38:50
12
30.47
26,524.54
23
634.11
No
Yes
No
Not Applicable
No reason specified
1
59
F
ARP2OFG
null
Basic Membership
20-09-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
9:03:12
15
156.25
25,686.65
22
540.32
No
Yes
Yes
Solved
Poor Customer Service
1
38
F
RAGIY0Q
City
Premium Membership
31-01-2016
Yes
CID23218
Credit/Debit Card Offers
Desktop
Wi-Fi
11:25:24
24
31.06
31,304.27
Error
798.57
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
26
M
03GWYKW
City
Basic Membership
14-06-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
3:56:18
2
31.62
32,189.73
5
591.3
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
27
F
KRVZF4C
Village
Gold Membership
15-08-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
20:12:55
4
32.73
28,015.58
2
844.47
No
Yes
No
Not Applicable
User Friendly Website
0
13
M
7YJ6R0O
City
Silver Membership
05-10-2016
Yes
CID37930
Gift Vouchers/Coupons
?
Mobile_Data
13:53:05
15
542.19
14,708.88
18
1,108.380428
Yes
No
No
Not Applicable
No reason specified
0
60
F
5A2SZ3T
Town
Basic Membership
20-09-2016
Yes
CID5294
Gift Vouchers/Coupons
Smartphone
Wi-Fi
9:51:40
5
502.47
7,299.2
20
532.25
Yes
No
Yes
Solved
Poor Customer Service
1
10
F
FIHQELO
Town
Premium Membership
29-07-2017
Yes
CID45821
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:58:38
7
532.51
98,408.35
14
765.6
No
Yes
No
Not Applicable
Reasonable Price
0
34
F
5SBVDE5
null
Silver Membership
05-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
16:28:10
23
95.01
11,878.61
7
762.44
No
Yes
No
Not Applicable
No reason specified
0
60
F
7V7AHSD
City
Silver Membership
06-08-2016
Yes
CID20337
Without Offers
Desktop
Mobile_Data
8:31:36
10
1,024.793658
9,015.57
17
660.72
Yes
No
No
Not Applicable
Poor Customer Service
1
12
F
BE60QYF
Town
Platinum Membership
23-04-2016
Yes
CID55661
Credit/Debit Card Offers
Desktop
Fiber_Optic
16:30:45
15
230.01
31,737.22
18
948.75861
Yes
No
No
Not Applicable
Poor Website
0
32
M
OKDMWIZ
City
Platinum Membership
06-02-2017
Yes
CID30783
Credit/Debit Card Offers
Both
Fiber_Optic
13:12:59
10
242.37
44,606.24
17
807.56
Yes
Yes
No
Not Applicable
User Friendly Website
0
20
F
9QDVGMT
Village
Platinum Membership
30-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
2:07:18
15
209.2
58,675.38
19
1,258.020486
No
Yes
Yes
Solved in Follow-up
Quality Customer Care
0
22
F
4JHCJCL
null
No Membership
08-01-2016
Yes
CID46500
Credit/Debit Card Offers
Smartphone
Wi-Fi
3:30:33
23
247.01
48,197.8
22
598.55
No
Yes
No
Not Applicable
Poor Product Quality
1
33
F
7J5C5A5
Town
Premium Membership
23-09-2016
Yes
CID28121
Gift Vouchers/Coupons
Smartphone
Mobile_Data
5:11:51
9
60.26
52,180.83
4
-96.613259
Yes
No
No
Not Applicable
Products always in Stock
0
53
M
58GKOHP
City
Basic Membership
02-01-2015
?
CID15794
Credit/Debit Card Offers
Desktop
Fiber_Optic
14:01:12
14
252.96
33,952.7
25
540.52
No
Yes
No
Not Applicable
Poor Website
1
31
M
1WHHNY3
Village
Basic Membership
28-07-2015
?
CID46840
Without Offers
?
Wi-Fi
10:59:44
13
144.06
7,562.8
28
588.26
Yes
No
Yes
No Information Available
No reason specified
1
46
F
MJO60PI
Village
Basic Membership
13-02-2015
Yes
CID1595
Without Offers
?
Wi-Fi
7:20:20
12
396.77
4,829.25
15
527.05
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
12
F
46L862E
City
Premium Membership
25-02-2015
Yes
CID20235
Gift Vouchers/Coupons
?
Wi-Fi
6:30:06
11
48.95
61,130.83
1
841.04
Yes
No
Yes
Unsolved
Products always in Stock
0
15
F
YBK2NXX
Town
Basic Membership
08-01-2015
?
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
19:40:55
12
89.99
17,989.26
9
648.8
No
Yes
No
Not Applicable
Too many ads
1
25
F
BYR4EOI
Town
Basic Membership
23-10-2015
Yes
CID49472
Without Offers
Smartphone
Mobile_Data
18:12:08
7
1,541.548044
8,851.45
19
601.61
Yes
Yes
Yes
No Information Available
Poor Customer Service
1
59
F
AVPMFD1
Town
Silver Membership
23-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
5:39:56
5
144.7
9,488.08
18
680.49
No
Yes
No
Not Applicable
Poor Website
1
61
F
O2LLR69
City
Gold Membership
10-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
19:54:45
12
38.93
19,844.66
15
727.22
No
Yes
Yes
Unsolved
Quality Customer Care
0
13
F
PKE53UY
Town
Platinum Membership
29-07-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:10:07
-999
137.78
84,093.93
15
null
Yes
No
Yes
Solved in Follow-up
Reasonable Price
0
19
M
7EB6KR5
City
Premium Membership
16-12-2015
Yes
CID14511
Without Offers
Desktop
Wi-Fi
5:29:20
17
152.83
22,407.37
13
790.16
No
Yes
Yes
Unsolved
Poor Product Quality
0
53
M
5S1S7ZB
City
Premium Membership
26-05-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
3:41:40
23
274.43
30,258.12
35.89847758
747.37
Yes
Yes
No
Not Applicable
Poor Customer Service
0
58
M
PRHD3D7
Town
No Membership
05-06-2016
Yes
CID42326
Without Offers
Smartphone
Wi-Fi
3:58:07
22
68.41
3,301.98
19
622
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
58
F
XX1I9TV
Village
Silver Membership
07-01-2017
No
xxxxxxxx
Without Offers
?
Mobile_Data
20:05:23
12
128.27
63,021.19
19
740.91
Yes
No
Yes
Unsolved
User Friendly Website
0
47
F
84EUCZV
null
Premium Membership
28-09-2016
Yes
CID20641
Credit/Debit Card Offers
Desktop
Fiber_Optic
8:06:39
3
126.48
35,746.93
20
514.545612
No
Yes
Yes
Unsolved
No reason specified
0
61
F
CIDA7X4
Village
Basic Membership
29-01-2015
Yes
CID15796
Without Offers
Desktop
Wi-Fi
19:07:24
12
775.88
17,013.17
7
-394.73365
No
Yes
Yes
Solved
Too many ads
1
13
F
DKNCNUS
null
No Membership
27-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
5:05:28
19
79
2,247.89
Error
603.65
No
Yes
No
Not Applicable
Poor Website
1
11
F
MIPW36G
Town
No Membership
18-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
18:06:33
15
104.7
15,469.08
8
null
Yes
No
No
Not Applicable
Poor Product Quality
1
55
F
AGBF37S
Town
Silver Membership
07-07-2015
Yes
CID29464
Credit/Debit Card Offers
Smartphone
Mobile_Data
4:59:10
7
565.83
3,739.6
20
763.12
No
Yes
No
Not Applicable
Poor Website
0
27
M
QO9TEMJ
City
Platinum Membership
22-09-2017
Yes
CID14364
Gift Vouchers/Coupons
Smartphone
Mobile_Data
10:48:00
17
628.8
8,598.82
24
null
Yes
No
No
Not Applicable
Poor Website
0
19
M
S4A70T0
Town
Gold Membership
13-10-2017
?
CID36731
Credit/Debit Card Offers
Desktop
Wi-Fi
5:47:20
24
107.18
27,472.23
8
261.039129
Yes
No
Yes
Solved in Follow-up
Poor Website
1
43
F
4DCTRMO
null
Gold Membership
03-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:28:57
-999
235.93
24,136.39
0.553630302
707.36
No
Yes
No
Not Applicable
No reason specified
0
28
M
GYXRHY3
Village
Basic Membership
29-08-2017
?
CID46350
Without Offers
Desktop
Wi-Fi
17:22:39
6
1,136.696711
32,720.35
14
666.12
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
47
F
2DP9UFJ
null
Platinum Membership
30-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:05:19
-999
390.94
32,749.15
14
1,105.746035
No
Yes
Yes
Unsolved
Poor Website
0
38
F
Z6DCCX9
City
Silver Membership
28-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
19:08:06
-999
191.49
45,163.18
24
678.05
Yes
No
No
Not Applicable
Too many ads
1
10
M
WJGZOGQ
Town
Silver Membership
28-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
21:51:45
23
167.69
49,498.65
9
767.3
Yes
No
Yes
Unsolved
Poor Product Quality
0
62
F
5LHN2D9
null
Premium Membership
19-12-2016
?
CID56761
Without Offers
Desktop
Mobile_Data
6:06:28
9
-474.144089
19,371.91
-8.334617412
1,172.326164
No
Yes
Yes
No Information Available
Reasonable Price
0
12
F
307PYOL
City
Gold Membership
17-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
13:56:12
4
498.26
30,221.71
36.14118992
703.72
No
Yes
Yes
Unsolved
Poor Product Quality
0
17
F
KUCWEEJ
City
Basic Membership
25-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
2:55:06
6
42.69
16,165.64
25
559.06
No
Yes
Yes
Solved in Follow-up
Poor Website
1
36
M
P4ME99Y
City
Silver Membership
11-01-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
8:38:50
14
109.76
48,695.58
8
422.427581
Yes
No
Yes
Solved
Poor Product Quality
1
43
M
FK2UQOO
Village
Basic Membership
29-07-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
6:51:52
20
187.47
45,024.04
23
630.92
No
Yes
Yes
No Information Available
Poor Website
1
15
M
SUBJERO
Village
Basic Membership
30-04-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
11:38:27
21
36.56
45,383.31
17
668.65
Yes
No
No
Not Applicable
Too many ads
1
36
M
IQ8Y8J3
Town
Platinum Membership
25-03-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
14:33:14
12
172.57
35,993.26
7
745.31
Yes
No
No
Not Applicable
Poor Product Quality
0
21
M
QQRB2FD
null
Gold Membership
23-09-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
17:33:45
8
148.04
28,109.37
27
null
No
Yes
Yes
No Information Available
Poor Customer Service
1
23
F
CSXTHDY
City
Basic Membership
15-09-2016
Yes
CID51415
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:25:06
19
60.59
35,456.94
18
666.26
Yes
No
Yes
Unsolved
Too many ads
1
25
M
A6KS088
City
Gold Membership
31-10-2016
Yes
CID18418
Without Offers
Smartphone
Fiber_Optic
23:19:09
12
770.02
35,530.39
29
798.03
No
Yes
No
Not Applicable
Too many ads
0
56
M
YEL93UO
null
Premium Membership
14-01-2016
?
CID37708
Credit/Debit Card Offers
Desktop
Fiber_Optic
2:45:01
21
72.92
4,957.87
13
704.08
Yes
No
Yes
Solved in Follow-up
No reason specified
0
28
M
D8H1N9F
City
Platinum Membership
15-01-2016
?
CID13236
Gift Vouchers/Coupons
?
Fiber_Optic
11:01:16
18
142.91
25,329.52
Error
714.68
No
Yes
No
Not Applicable
Poor Website
0
15
M
JC1AMB0
City
Silver Membership
13-02-2015
Yes
CID51962
Without Offers
?
Fiber_Optic
5:21:12
6
-855.033812
25,383.47
8
757.49
No
Yes
Yes
Solved
Poor Product Quality
0
20
F
JNSYVFH
Town
Gold Membership
06-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
0:40:29
11
49.03
17,022.13
21
621.73
No
Yes
Yes
Unsolved
Poor Customer Service
1
26
F
V1N06BT
City
Platinum Membership
14-11-2016
Yes
CID39761
Gift Vouchers/Coupons
Smartphone
Mobile_Data
8:10:26
2
114.42
26,507.16
7
751.05
No
Yes
Yes
Solved
Poor Website
0
58
M
II7FM08
City
No Membership
11-02-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
16:23:02
5
417.43
26,070.75
10
598
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
15
M
7IOJLW0
Town
Gold Membership
13-07-2015
Yes
CID19304
Gift Vouchers/Coupons
Desktop
Wi-Fi
7:59:54
16
129.44
37,874.2
17
288.657263
No
Yes
No
Not Applicable
Too many ads
0
57
M
3FIKK24
Town
Silver Membership
03-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
11:38:47
24
30.36
2,872.09
20
717.62
Yes
No
No
Not Applicable
Poor Website
0
22
F
QGEMDOR
null
Platinum Membership
30-04-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
0:48:57
14
216.48
15,653.36
14
729.61
No
Yes
Yes
Solved
Too many ads
0
33
M
8Z1ZDSC
Village
Gold Membership
11-06-2015
?
CID59280
Gift Vouchers/Coupons
Desktop
Fiber_Optic
12:46:44
18
281.84
44,298.65
5
753.88
No
Yes
Yes
Unsolved
Products always in Stock
0
11
M
9GGUTD2
null
Basic Membership
26-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
23:54:36
12
142.96
6,912.47
15
612.31
Yes
No
Yes
Solved
Too many ads
1
45
M
WGFXD9L
null
Platinum Membership
29-04-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
19:49:02
9
802.26
13,882.49
17
789.76
No
Yes
No
Not Applicable
Poor Product Quality
0
46
F
P08GIEZ
Town
No Membership
26-03-2017
Yes
CID29488
Gift Vouchers/Coupons
Both
Mobile_Data
0:57:47
9
1,666.4486
33,145.91
6
591.95
No
Yes
Yes
Unsolved
Poor Website
1
26
F
JTKKOMT
City
Platinum Membership
08-03-2017
?
CID54099
Credit/Debit Card Offers
?
Wi-Fi
16:54:01
22
164.63
79,355.26
2
831.41
Yes
No
No
Not Applicable
Quality Customer Care
0
42
M
Z4DLFQ9
Town
No Membership
16-01-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
11:09:57
8
44.82
33,073.24
18
566.43
No
Yes
Yes
No Information Available
Poor Website
1
55
F
CDH60HI
Town
Platinum Membership
18-09-2015
Yes
CID47305
Credit/Debit Card Offers
Both
Mobile_Data
23:57:10
4
1,041.8
21,364.97
2
779.71
No
Yes
No
Not Applicable
Reasonable Price
0
34
M
7HS653P
Town
Basic Membership
11-05-2016
Yes
CID36450
Without Offers
Desktop
Fiber_Optic
10:30:42
5
65.11
936.25
7
null
Yes
No
No
Not Applicable
Poor Product Quality
1
51
F
MCR6X8X
City
No Membership
09-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
0:19:44
11
177.34
28,478.54
21
719.51
Yes
No
No
Not Applicable
Poor Customer Service
1
53
F
Z59D8K2
Town
Basic Membership
18-07-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
10:38:03
10
169.89
8,007.44
47.61570675
608.7
No
Yes
Yes
Solved
Too many ads
1
53
M
JGVFOE2
Town
Platinum Membership
05-10-2015
Yes
CID36192
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:34:59
15
32.16
39,998.34
26
706.58
Yes
No
Yes
Unsolved
Poor Website
0
22
M
6LY5XFR
City
Basic Membership
24-05-2017
Yes
xxxxxxxx
Without Offers
Both
Mobile_Data
4:35:31
9
882.8
21,885.81
18
140.737723
Yes
Yes
No
Not Applicable
Poor Customer Service
1
29
F
92VXBNE
City
No Membership
28-08-2016
Yes
CID59280
Credit/Debit Card Offers
Both
Fiber_Optic
3:36:58
4
592.08
39,713.94
-6.36445797
608.03
Yes
No
No
Not Applicable
Poor Product Quality
1
32
F
PE8QO0Q
Town
Premium Membership
22-08-2015
Yes
CID31523
Credit/Debit Card Offers
Desktop
Wi-Fi
5:32:51
7
41.58
10,820.73
24
788.24
Yes
No
Yes
Solved in Follow-up
No reason specified
0
55
F
PON8PYY
null
No Membership
01-02-2016
Yes
CID54568
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
23:12:07
12
303.78
44,287.49
22
676.95
No
Yes
Yes
Solved in Follow-up
Too many ads
1
52
M
UJU1MIY
Town
Basic Membership
26-07-2015
?
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
9:02:44
13
62.05
9,392.78
26
612.05
Yes
No
Yes
No Information Available
Poor Product Quality
1
40
F
MM00D89
City
Basic Membership
25-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
6:25:36
10
33.93
39,800
7
601.7
No
Yes
No
Not Applicable
Poor Customer Service
1
55
F
JMVH2D7
Town
Premium Membership
22-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
18:25:31
25
217.7
15,204.51
15
767.22
No
Yes
No
Not Applicable
Poor Customer Service
0
39
M
9UKQ6DH
Village
Gold Membership
27-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:37:24
13
172
14,266.15
12
736.22
No
Yes
No
Not Applicable
Too many ads
0
33
F
ED3U7YF
Town
Gold Membership
31-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
16:19:13
17
90.62
10,146.69
Error
779.57
No
Yes
Yes
Solved
No reason specified
0
43
M
BHMH79G
Village
Gold Membership
19-08-2015
Yes
CID33339
Without Offers
Desktop
Fiber_Optic
1:04:18
15
367.4
3,365.71
12
698.96
No
Yes
No
Not Applicable
Too many ads
1
41
F
R2O0QSK
null
Basic Membership
18-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
12:39:08
18
450.54
13,546.37
8
1,128.080589
No
Yes
No
Not Applicable
Poor Product Quality
1
52
M
X7P2DFW
City
Silver Membership
03-12-2015
Yes
CID49715
Gift Vouchers/Coupons
Desktop
Fiber_Optic
0:51:37
13
84.24
58,342.16
18
731.16
No
Yes
Yes
No Information Available
User Friendly Website
0
36
M
EU27T2N
Town
Premium Membership
22-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:41:17
4
173.6
28,888.96
Error
748.57
Yes
No
Yes
Unsolved
Poor Product Quality
0
17
F
UQG95B2
City
Basic Membership
24-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:28:06
16
-489.328293
19,524.03
21
684.06
Yes
Yes
Yes
Solved in Follow-up
Too many ads
1
28
M
Z7449LW
City
Silver Membership
12-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
21:40:59
5
162.64
30,783.1
18
791.14
No
Yes
Yes
Solved in Follow-up
Too many ads
0
46
F
1J9NS6X
City
No Membership
03-05-2016
Yes
CID43424
Credit/Debit Card Offers
Smartphone
Fiber_Optic
16:03:16
18
-973.369293
28,013.46
9
599.05
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
45
F
CVW2NGB
City
No Membership
08-12-2015
Yes
CID3683
Credit/Debit Card Offers
Desktop
Fiber_Optic
21:30:04
19
53.22
24,217.05
15
668.74
No
Yes
No
Not Applicable
Poor Product Quality
1
30
F
H4TZ9OD
Town
Gold Membership
05-05-2015
Yes
CID4095
Credit/Debit Card Offers
Desktop
Fiber_Optic
4:12:52
11
-755.90656
6,144.65
Error
759.82
Yes
No
Yes
Unsolved
Quality Customer Care
0
10
M
JTJ0JBA
Town
Premium Membership
19-05-2015
Yes
CID42468
Gift Vouchers/Coupons
?
Wi-Fi
2:05:48
21
69.91
21,601.84
Error
752.2
No
Yes
Yes
Solved
No reason specified
0
62
M
FYEHCFG
Town
Basic Membership
14-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
13:31:38
15
326.46
26,263.78
9
677.83
Yes
No
No
Not Applicable
Poor Product Quality
1
58
F
A3SZGCU
null
Silver Membership
29-02-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
7:32:29
2
667.86
9,060.14
18
700.11
Yes
No
No
Not Applicable
Poor Website
1
23
F
QFEWQDL
Town
No Membership
09-07-2015
?
CID52923
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:34:34
8
768.8
3,298.91
28
null
No
Yes
No
Not Applicable
Poor Website
1
58
F
9SB0J1T
City
Premium Membership
26-10-2015
Yes
CID45485
Gift Vouchers/Coupons
Desktop
Mobile_Data
8:19:15
7
1,517.745537
43,866.17
19
731.27
Yes
No
Yes
Solved
Too many ads
0
58
M
GHZHPVH
null
Basic Membership
13-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
5:08:35
14
44.62
34,393.25
9
601.41
No
Yes
No
Not Applicable
No reason specified
1
47
F
HB2WVSV
Town
Premium Membership
21-03-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
12:00:31
5
139.24
28,260.08
27
732.29
Yes
No
Yes
Solved
Too many ads
0
27
M
IEB3IZW
Town
Premium Membership
16-03-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
22:59:48
15
1,390.667258
17,288.63
Error
null
Yes
Yes
Yes
No Information Available
Poor Website
0
37
M
V0UYYTP
null
Premium Membership
25-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
14:21:22
12
1,113.636423
1,464.56
28
null
Yes
No
No
Not Applicable
No reason specified
0
10
M
C6PHC8V
City
Gold Membership
13-05-2017
Yes
CID59700
Without Offers
Desktop
Fiber_Optic
1:58:21
7
164.24
22,810.68
13
752.9
Yes
No
No
Not Applicable
Poor Customer Service
0
50
F
XPSMBVT
City
Platinum Membership
24-09-2016
Yes
CID12827
Without Offers
Smartphone
Fiber_Optic
13:57:59
17
1,060.226139
25,304.7
16
781.05
No
Yes
No
Not Applicable
Poor Product Quality
0
43
M
P8FBTLC
null
Gold Membership
15-07-2017
?
CID34073
Gift Vouchers/Coupons
Smartphone
Mobile_Data
2:59:31
15
146.29
26,606.61
5
759.99
No
Yes
No
Not Applicable
Poor Product Quality
0