age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
20
F
M195R7E
Town
No Membership
13-09-2015
Yes
CID25977
Gift Vouchers/Coupons
Smartphone
Mobile_Data
9:14:29
12
310.59
46,827.29
25
null
No
Yes
No
Not Applicable
Poor Website
1
26
M
E6SHZDA
Town
Silver Membership
25-02-2017
Yes
CID19147
Credit/Debit Card Offers
?
Wi-Fi
3:00:55
-999
60.22
26,709.78
5
384.435174
Yes
No
No
Not Applicable
Too many ads
0
53
F
U88BVYE
Town
Silver Membership
17-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
7:06:14
6
90.54
11,421.27
6
718.12
Yes
No
No
Not Applicable
User Friendly Website
0
43
F
CH4DXQC
Town
Basic Membership
30-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
12:14:58
17
143.97
41,890.09
17
624.35
No
Yes
Yes
Unsolved
Poor Website
1
33
F
UZ9PK6D
null
Gold Membership
10-07-2017
Yes
CID51962
Without Offers
?
Fiber_Optic
10:18:59
15
-407.465177
18,823.82
29
721.42
No
Yes
No
Not Applicable
Poor Product Quality
0
41
M
RKMGM6Z
null
Basic Membership
15-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
22:52:02
23
80.42
31,034.56
7
527.66
Yes
No
Yes
Unsolved
Poor Customer Service
1
10
M
0MMEFF5
City
Basic Membership
04-06-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
4:08:12
14
971.265869
7,271.4
28
698.66
No
Yes
No
Not Applicable
No reason specified
1
60
F
RCOVWIN
Town
Gold Membership
26-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
23:49:00
5
185.23
6,061.15
19
792.06
No
Yes
No
Not Applicable
No reason specified
0
59
F
S27LVNN
City
Premium Membership
23-01-2015
Yes
CID14564
Without Offers
Smartphone
Fiber_Optic
10:00:49
20
135.19
32,217.43
16
704.48
No
Yes
No
Not Applicable
Poor Website
0
25
F
YLRJWLD
null
Silver Membership
04-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
11:02:16
-999
364.5
6,326.1
22
627.71
Yes
No
Yes
Solved
Poor Product Quality
1
26
M
X11M7FC
Town
No Membership
14-06-2016
Yes
CID3285
Credit/Debit Card Offers
Desktop
Mobile_Data
10:49:04
16
83.42
28,624.94
27
236.824327
Yes
No
Yes
No Information Available
Poor Website
1
63
F
0KXIHXH
City
Premium Membership
19-02-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
16:33:40
16
44.63
27,237.28
13
755.58
No
Yes
Yes
Solved in Follow-up
No reason specified
0
48
F
I6UT1KU
City
Basic Membership
20-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:06:41
14
279.27
26,861.91
26
519.01
Yes
No
No
Not Applicable
Poor Product Quality
1
63
M
70P9CJK
City
Basic Membership
07-01-2017
Yes
CID17160
Gift Vouchers/Coupons
?
Mobile_Data
8:30:16
18
81.35
23,936.93
Error
634.12
Yes
No
No
Not Applicable
Poor Product Quality
1
42
F
TX1PZIP
Village
Basic Membership
29-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
1:59:01
7
215.95
21,748.36
10
607.31
Yes
No
Yes
No Information Available
Poor Customer Service
1
34
M
3GHUKRY
City
Basic Membership
05-12-2017
Yes
CID23824
Credit/Debit Card Offers
Smartphone
Fiber_Optic
17:49:19
23
34.69
3,624.86
Error
637.64
No
Yes
Yes
Solved
No reason specified
1
55
M
QEWNK1K
null
No Membership
03-08-2017
?
CID35057
Gift Vouchers/Coupons
Smartphone
Wi-Fi
20:59:30
5
664.98
18,009.67
24
924.96868
No
Yes
No
Not Applicable
Poor Product Quality
1
35
F
N2UJC0V
Town
No Membership
13-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
11:52:47
21
226.66
18,319.45
24
626.11
Yes
No
No
Not Applicable
Poor Website
1
15
F
TC3O09N
City
No Membership
16-06-2017
Yes
CID4693
Credit/Debit Card Offers
Both
Fiber_Optic
3:35:30
12
540.56
14,558.39
15
642.56
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
15
M
JME91MS
City
Silver Membership
26-06-2015
Yes
CID11048
Gift Vouchers/Coupons
Desktop
Wi-Fi
15:08:16
13
86.5
39,102.2
16
613.1
Yes
No
No
Not Applicable
Poor Customer Service
1
53
F
XAAFW84
Town
Silver Membership
30-12-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
18:51:52
16
340.15
22,787.78
29
713.53
No
Yes
No
Not Applicable
Too many ads
0
63
F
UGTLAXU
Town
No Membership
18-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
21:25:10
13
270.45
20,952.69
10
685.85
No
Yes
Yes
No Information Available
Poor Website
1
62
F
XM3BEPL
Town
Gold Membership
05-10-2015
Yes
CID60118
Without Offers
Smartphone
Wi-Fi
7:25:57
17
594.29
20,124.44
17
716.33
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
14
M
H6CBA89
Village
Silver Membership
10-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
19:19:45
7
306.56
33,808.69
Error
719.29
No
Yes
No
Not Applicable
Poor Customer Service
1
37
M
E2RRIDO
City
Basic Membership
18-04-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
13:26:09
12
38.21
44,655.98
24
null
Yes
No
No
Not Applicable
Poor Product Quality
1
21
M
ZXZEK31
Town
Silver Membership
25-03-2016
No
xxxxxxxx
Without Offers
Both
Wi-Fi
1:06:16
22
415.15
14,370.55
24
765.2
No
Yes
Yes
No Information Available
No reason specified
0
41
F
8LT6QV7
City
Premium Membership
27-08-2017
Yes
CID16123
Credit/Debit Card Offers
Desktop
Mobile_Data
10:54:18
11
615.48
8,962.91
29
764.8
No
Yes
No
Not Applicable
Too many ads
0
34
M
81AOORQ
null
No Membership
21-08-2016
Yes
CID3080
Gift Vouchers/Coupons
Both
Wi-Fi
20:00:45
11
359.61
4,050.53
6
717.15
Yes
No
No
Not Applicable
Poor Customer Service
1
24
F
51VZPSY
City
Silver Membership
19-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
19:40:03
3
180.5
39,961.21
24
747
No
Yes
No
Not Applicable
Too many ads
0
58
F
XWKFAP9
Town
Gold Membership
29-03-2016
Yes
CID29105
Gift Vouchers/Coupons
Both
Fiber_Optic
19:07:04
2
482.01
28,247.85
13
787.85
No
Yes
No
Not Applicable
Poor Website
0
35
F
QC8759C
City
Silver Membership
20-11-2017
Yes
CID17046
Without Offers
Desktop
Mobile_Data
2:14:39
16
907.33
18,952.53
23
1,152.152562
Yes
Yes
No
Not Applicable
Poor Product Quality
1
32
F
ZBD0B3J
Town
Gold Membership
16-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
7:36:14
4
313.5
31,457.55
7
773.11
No
Yes
Yes
Solved
Poor Customer Service
0
31
F
6PK7BPT
Town
Basic Membership
01-01-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
10:28:57
12
30.68
35,380.09
4.361249747
582.78
Yes
No
No
Not Applicable
No reason specified
1
35
F
QH1HNVT
City
No Membership
23-07-2016
?
CID36249
Without Offers
Desktop
Wi-Fi
19:33:17
-999
220.46
13,509.07
12
564.54
No
Yes
Yes
No Information Available
No reason specified
1
29
F
0HG7W4Q
Town
Platinum Membership
07-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
18:43:08
20
158.61
57,527.92
18
801.6
No
Yes
Yes
Unsolved
Products always in Stock
0
38
M
TIB2HCX
Town
Platinum Membership
13-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
11:09:39
20
85.27
44,034.86
Error
null
No
Yes
Yes
Unsolved
Too many ads
0
61
M
VZHN8ID
City
No Membership
26-11-2015
Yes
CID37801
Gift Vouchers/Coupons
Desktop
Mobile_Data
2:11:09
11
54.51
31,990.96
27
641.45
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
51
F
QSZFF04
null
No Membership
07-01-2015
?
CID31429
Without Offers
Desktop
Fiber_Optic
22:19:28
18
38.08
27,339.9
20
606.12
No
Yes
No
Not Applicable
Too many ads
1
40
F
8KBX228
null
No Membership
22-11-2016
?
CID18968
Without Offers
?
Wi-Fi
3:37:34
12
199.49
20,316.53
13
655.33
No
Yes
Yes
Solved
Poor Customer Service
1
43
F
S5Z139K
Town
No Membership
16-02-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
7:05:30
12
159.04
42,409.52
6
667.39
Yes
No
No
Not Applicable
Poor Product Quality
1
37
M
0ZZ4Y28
Town
Gold Membership
16-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
22:48:14
1
77.34
49,958.17
25
367.33479
Yes
No
Yes
Unsolved
Poor Customer Service
1
62
F
8KFRI3T
null
Basic Membership
24-12-2015
Yes
CID21252
Gift Vouchers/Coupons
Desktop
Mobile_Data
10:47:56
18
228.97
48,544.88
19
567.31
Yes
No
Yes
Unsolved
Too many ads
1
60
F
C1CSCZ8
null
Gold Membership
09-11-2017
?
CID53111
Gift Vouchers/Coupons
?
Wi-Fi
16:46:37
15
108.16
43,712.24
7
652.06
Yes
No
Yes
Solved in Follow-up
No reason specified
1
62
M
IFK9VUN
Village
Premium Membership
13-05-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
5:22:32
15
454.73
33,599.15
-10.18661474
436.800003
No
Yes
No
Not Applicable
Too many ads
0
58
M
9QAVHX0
City
Premium Membership
13-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:37:36
9
90.5
48,619.73
-20.25207146
null
Yes
No
Yes
Solved
Poor Customer Service
0
59
F
NP6J0GX
Town
Gold Membership
27-09-2015
Yes
CID44989
Gift Vouchers/Coupons
Desktop
Mobile_Data
8:04:07
2
928.45
14,904.07
18
760.39
Yes
No
Yes
No Information Available
User Friendly Website
0
24
M
A85UQU9
null
No Membership
05-03-2015
Yes
CID19622
Without Offers
Both
Fiber_Optic
12:08:30
8
848.47
19,361.19
10
565.15
Yes
Yes
Yes
Solved in Follow-up
Poor Website
1
28
F
IRN5QDJ
Town
Gold Membership
04-08-2015
Yes
CID37229
Credit/Debit Card Offers
Desktop
Fiber_Optic
12:27:45
19
168.22
51,887.66
Error
738.13
No
Yes
No
Not Applicable
User Friendly Website
0
32
M
ITD78YP
null
No Membership
02-06-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
4:17:13
22
32.65
27,693.79
26
528.22
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
62
M
8O4WZJZ
Town
Silver Membership
17-01-2016
?
CID2538
Credit/Debit Card Offers
Desktop
Wi-Fi
0:24:35
14
384.21
2,548.85
18
null
No
Yes
No
Not Applicable
Too many ads
0
40
M
P0ML3M4
Village
No Membership
20-02-2017
Yes
CID49212
Credit/Debit Card Offers
Desktop
Fiber_Optic
23:49:26
11
104.08
21,425.04
29
509.28
Yes
No
No
Not Applicable
Poor Product Quality
1
12
M
Q7GFSXX
City
Platinum Membership
29-12-2015
Yes
CID58638
Gift Vouchers/Coupons
Smartphone
Wi-Fi
14:08:25
10
381.955878
25,491.38
6
1,009.660658
Yes
Yes
Yes
Solved in Follow-up
User Friendly Website
0
39
M
8V228SG
Town
Basic Membership
08-01-2015
Yes
CID29102
Without Offers
?
Mobile_Data
12:28:15
-999
388.01
34,754.01
Error
664.15
No
Yes
Yes
Solved in Follow-up
Poor Website
1
64
M
VISK3DR
City
No Membership
03-01-2016
?
CID46889
Without Offers
?
Wi-Fi
0:02:11
9
401.91
10,501.9
14
685.79
No
Yes
Yes
Unsolved
Poor Customer Service
1
33
M
REQWUDQ
null
Silver Membership
03-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
20:23:42
13
263.66
40,611.48
20
704.76
Yes
No
No
Not Applicable
Poor Product Quality
0
64
F
9UK3TSL
City
Gold Membership
10-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
15:51:12
14
188.6
19,327.15
7
773.9
No
Yes
Yes
Solved
User Friendly Website
0
23
F
KV6UJJT
Town
Gold Membership
01-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
2:02:39
16
216.66
27,319.22
16
770.26
Yes
No
No
Not Applicable
Poor Website
0
54
M
HGI7OX0
null
Gold Membership
17-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
2:37:29
23
152.38
47,888.26
22
705.9
No
Yes
No
Not Applicable
Poor Product Quality
1
60
F
8YBKVNB
null
Platinum Membership
24-05-2015
Yes
CID11220
Without Offers
?
Mobile_Data
11:17:58
15
147.61
6,947.31
15
814.68
No
Yes
No
Not Applicable
Reasonable Price
0
20
F
0UIY6EU
Town
Basic Membership
07-12-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
15:22:42
11
1,372.45
3,224.52
0.113511045
161.544102
Yes
No
Yes
Solved
Poor Product Quality
1
13
F
W20UQDT
Town
Basic Membership
09-06-2015
Yes
CID30736
Without Offers
Both
Wi-Fi
8:11:42
17
636.92
38,888.94
13
null
Yes
Yes
No
Not Applicable
No reason specified
1
63
M
8KWFB0I
City
Gold Membership
22-04-2016
Yes
CID58967
Gift Vouchers/Coupons
Smartphone
Mobile_Data
0:03:54
-999
1,251.25
22,822.75
6
720.42
No
Yes
Yes
No Information Available
Poor Product Quality
0
17
F
MEBI0PO
City
No Membership
15-12-2017
Yes
CID10018
Gift Vouchers/Coupons
Smartphone
Mobile_Data
14:45:08
14
31.69
18,995.91
10
531.3
Yes
No
No
Not Applicable
Too many ads
1
20
M
O6LTP6S
null
No Membership
17-07-2015
Yes
CID57684
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
3:31:32
-999
31.28
25,874.48
8
947.511387
No
Yes
Yes
Unsolved
Poor Customer Service
1
30
F
LYI2USW
Town
Platinum Membership
14-04-2016
Yes
CID3222
Gift Vouchers/Coupons
Desktop
Wi-Fi
19:22:46
11
151.08
13,166.94
Error
744.15
Yes
No
No
Not Applicable
No reason specified
0
13
F
CFD3R85
null
Gold Membership
30-01-2017
Yes
CID36839
Without Offers
Both
Mobile_Data
12:51:53
20
541.28
2,884.63
15
754.13
No
Yes
No
Not Applicable
User Friendly Website
0
27
F
IUHNTKL
null
Silver Membership
19-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
16:42:42
8
68.15
47,407.24
Error
675.76
Yes
No
Yes
Solved in Follow-up
Poor Website
1
25
F
7VZ2HPS
Town
Basic Membership
18-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
0:14:07
25
33.47
3,502.31
24
548.54
No
Yes
Yes
Solved
Too many ads
1
26
F
61QO7NY
City
No Membership
28-10-2017
Yes
CID36940
Without Offers
Smartphone
Wi-Fi
13:03:20
13
31.12
28,377.98
16
null
Yes
No
Yes
Solved
Poor Product Quality
1
30
M
VHDE6PK
City
Gold Membership
05-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
16:17:21
20
167.59
86,043.39
16
null
Yes
No
No
Not Applicable
Reasonable Price
0
12
M
E2GKK2Y
Village
Gold Membership
29-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
22:48:43
20
65.05
37,149.96
Error
755.61
Yes
No
Yes
No Information Available
Poor Website
0
15
F
82FSB0G
Town
No Membership
12-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
4:36:20
3
214.58
14,156.79
6
679.24
Yes
No
No
Not Applicable
Poor Product Quality
1
28
M
SI3WCF0
City
No Membership
16-06-2016
Yes
CID25696
Gift Vouchers/Coupons
Desktop
Wi-Fi
8:13:14
11
128.11
1,396.46
29
null
No
Yes
No
Not Applicable
Too many ads
1
36
M
V2G90TF
Town
Basic Membership
25-05-2016
No
xxxxxxxx
null
Smartphone
Fiber_Optic
20:55:01
6
134.26
18,834.08
13
643.03
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
47
M
YZGDDHE
City
Silver Membership
19-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
0:29:16
4
459.85
19,548.33
10
772.14
Yes
No
Yes
Solved in Follow-up
Too many ads
0
50
M
W8ZVYJY
Town
No Membership
27-06-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
22:09:27
8
452.47
41,730.37
6
554.89
No
Yes
Yes
Unsolved
No reason specified
1
57
F
4TXVTKQ
City
Platinum Membership
09-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
2:57:44
20
356.08
33,651.57
14
546.634575
Yes
No
Yes
Solved
Too many ads
0
61
F
TCMZU3R
null
Gold Membership
11-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
0:15:49
17
94.37
22,588.77
Error
236.23672
Yes
No
Yes
Unsolved
Poor Product Quality
0
62
M
3Z6NZUB
Town
No Membership
23-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
19:23:12
9
48.38
43,649.43
6
235.717464
Yes
No
No
Not Applicable
Poor Customer Service
1
49
F
12E401M
Town
No Membership
31-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
3:16:03
13
63.68
11,858.25
5
847.02792
No
Yes
Yes
Solved
No reason specified
1
28
M
754OTC8
City
Platinum Membership
09-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
13:01:01
12
306.54
20,433.84
29
784.64
No
Yes
No
Not Applicable
Poor Product Quality
0
15
F
1YHDVD5
Town
No Membership
22-10-2017
?
CID44455
Credit/Debit Card Offers
Smartphone
Fiber_Optic
20:53:25
10
124.53
39,072.65
11
null
Yes
No
Yes
Unsolved
Poor Product Quality
1
40
M
5XGGQ7S
null
Silver Membership
11-05-2016
Yes
CID3087
Credit/Debit Card Offers
Desktop
Fiber_Optic
4:23:30
11
882.65
43,320.61
18
290.714765
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
58
F
FQOYT13
City
Basic Membership
21-12-2017
?
CID11896
Without Offers
Smartphone
Mobile_Data
7:14:28
13
-738.768026
19,872.42
25
625.85
Yes
No
Yes
Solved in Follow-up
Too many ads
1
58
M
YJ405GT
null
No Membership
08-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
20:59:50
9
366.04
18,658.95
9
717.9
Yes
No
Yes
Solved
Poor Customer Service
1
40
M
X2GUTAU
City
Gold Membership
12-07-2017
?
CID35038
Credit/Debit Card Offers
Both
Fiber_Optic
20:47:43
17
370.44
34,890.59
24
744.33
No
Yes
Yes
Unsolved
No reason specified
0
33
M
LUZOW56
Town
Basic Membership
19-04-2017
Yes
CID20073
Without Offers
Desktop
Wi-Fi
19:06:24
3
107.75
19,207.14
17
518.382076
No
Yes
Yes
Solved
Poor Website
1
62
M
2G88YF8
City
No Membership
21-09-2016
?
CID6431
Without Offers
Desktop
Mobile_Data
13:41:59
15
85.71
37,273.16
12
310.205156
Yes
No
Yes
Solved in Follow-up
Too many ads
1
57
M
8V3PSH5
City
No Membership
04-06-2015
?
CID26293
Gift Vouchers/Coupons
?
Mobile_Data
16:17:04
18
30.64
41,145.77
6
719.42
No
Yes
Yes
Solved in Follow-up
Poor Website
1
61
M
M65YW1X
City
No Membership
06-09-2017
?
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
16:51:04
5
176.42
1,368.27
14
null
Yes
No
Yes
No Information Available
Poor Website
1
14
F
EER1CCU
City
No Membership
14-08-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
0:09:04
6
265.26
28,717.62
21
712.41
Yes
No
Yes
Solved
Poor Website
1
62
F
0J2LKYJ
City
Silver Membership
10-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
10:03:37
15
232.87
3,679.82
26
787.75
No
Yes
No
Not Applicable
Poor Customer Service
0
15
M
33ON22Q
Village
Silver Membership
11-09-2017
?
CID45941
Without Offers
Desktop
Mobile_Data
4:41:10
5
546.59
9,152.91
Error
742.14
No
Yes
Yes
Solved
No reason specified
0
19
M
CRMFTWJ
Town
Basic Membership
01-02-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
11:57:51
23
301.01
39,730.64
28
534.91
No
Yes
Yes
No Information Available
Poor Customer Service
1
26
M
0HEG712
City
Silver Membership
21-11-2015
Yes
CID54503
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:15:36
15
85.57
18,126.45
Error
770.42
Yes
No
No
Not Applicable
Poor Product Quality
0
18
M
TRJ59BS
null
Premium Membership
07-06-2016
Yes
CID857
Credit/Debit Card Offers
Both
Fiber_Optic
21:28:23
9
889.62
46,704.57
26
775.67
Yes
No
Yes
Solved in Follow-up
Poor Website
0
63
M
EJ7RU2I
Village
No Membership
07-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
15:59:25
16
208.77
20,636.23
7
673.39
Yes
No
Yes
Solved
Too many ads
1
27
F
UJSK9LT
Town
Gold Membership
11-07-2016
Yes
CID45628
Without Offers
Desktop
Mobile_Data
7:34:54
12
512.18
24,498.93
24
1,062.442244
Yes
No
Yes
No Information Available
Too many ads
1
49
F
3IC3IOQ
Village
No Membership
13-12-2017
?
CID41134
Without Offers
Smartphone
Fiber_Optic
7:54:02
7
-718.314848
13,956.68
10
517.9
Yes
No
Yes
Solved in Follow-up
No reason specified
1
40
F
UNUQHYX
Village
Platinum Membership
30-05-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
21:00:25
13
30.09
34,711.02
27
725.51
Yes
No
No
Not Applicable
Too many ads
0