age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
29
M
CC2Y8JT
null
Basic Membership
12-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
19:33:19
6
269.06
24,163.46
23
283.778947
Yes
No
Yes
Solved in Follow-up
No reason specified
1
52
F
LAM458W
Town
Gold Membership
19-02-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
0:10:46
3
40.22
2,061.08
8
793.9
No
Yes
No
Not Applicable
Too many ads
0
62
F
C8BG3F2
City
Basic Membership
22-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
16:07:49
11
90.81
13,370.45
17
693.11
Yes
No
Yes
No Information Available
Poor Product Quality
1
47
F
UPMHI9K
City
No Membership
24-04-2015
?
CID61799
Without Offers
Desktop
Mobile_Data
4:36:47
24
402.13
7,921.8
25
610.34
No
Yes
Yes
Unsolved
Poor Customer Service
1
41
F
N365ODH
Town
No Membership
04-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
22:35:01
2
102.3
6,515.71
12
568.56
Yes
No
No
Not Applicable
Too many ads
1
52
F
L1EBG6G
null
Silver Membership
11-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
3:56:13
19
874.994222
4,255.86
28
786.81
Yes
No
No
Not Applicable
Poor Customer Service
0
31
M
P7HAA6H
Town
Basic Membership
18-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
12:30:43
13
474.49
28,121.81
28
531.63
No
Yes
Yes
No Information Available
Poor Customer Service
1
25
F
5UWYNMP
Town
Gold Membership
22-11-2015
?
CID49553
Gift Vouchers/Coupons
?
Mobile_Data
12:23:28
6
158.5
35,249.47
Error
924.026252
No
Yes
Yes
Solved
Too many ads
1
34
M
F17KTBF
Town
Premium Membership
30-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
18:01:48
24
-984.493689
36,010.06
25
799.11
Yes
No
No
Not Applicable
No reason specified
0
56
M
YVWKEKZ
City
No Membership
13-11-2016
?
CID40797
Without Offers
?
Wi-Fi
5:43:28
15
187.22
9,961.33
Error
528.31
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
64
M
WWOMSQU
City
Basic Membership
20-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
19:00:49
21
142.82
42,427.38
29
682.2
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
22
M
K0E814I
Village
No Membership
20-05-2015
?
CID38063
Without Offers
?
Mobile_Data
3:04:48
13
34.48
10,118.88
8
712.24
No
Yes
No
Not Applicable
Poor Website
1
23
M
LZZ5WJU
City
No Membership
08-06-2016
Yes
CID58014
Gift Vouchers/Coupons
Both
Fiber_Optic
13:54:22
12
1,167.13
6,214.43
23
656.81
No
Yes
Yes
Solved
Poor Customer Service
1
40
F
5TL0KAB
Town
No Membership
29-07-2016
?
CID46437
Gift Vouchers/Coupons
?
Fiber_Optic
23:48:46
16
32.59
38,858.86
16
601.97
Yes
No
No
Not Applicable
Too many ads
1
39
F
TRFYTJU
Town
Gold Membership
23-09-2015
Yes
CID25949
Without Offers
Smartphone
Fiber_Optic
9:24:11
17
103.85
23,571.61
16
664.86
Yes
No
No
Not Applicable
Poor Product Quality
1
58
F
G2KU76O
Village
Gold Membership
16-04-2015
?
CID40343
Credit/Debit Card Offers
Desktop
Wi-Fi
5:18:11
15
102.71
42,677.84
5
605.89
Yes
No
No
Not Applicable
Poor Website
1
54
F
UPCY467
City
Premium Membership
12-07-2015
Yes
CID60502
Credit/Debit Card Offers
Desktop
Fiber_Optic
8:53:05
11
512.12
50,534.23
3
848.76
Yes
No
Yes
No Information Available
Products always in Stock
0
27
M
MRFWES0
Town
Silver Membership
13-10-2016
Yes
CID10967
Credit/Debit Card Offers
Both
Mobile_Data
10:42:37
15
573.86
33,188.99
28
1,065.574142
Yes
No
Yes
No Information Available
Poor Product Quality
1
49
M
IUC77QC
null
Basic Membership
04-01-2016
Yes
CID24146
Without Offers
?
Fiber_Optic
13:45:47
17
54.72
16,505.41
22
516.46
Yes
No
Yes
Solved in Follow-up
No reason specified
1
37
F
RZNZQDM
City
Premium Membership
07-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
21:23:42
16
480.81
47,793.3
15
788.41
No
Yes
No
Not Applicable
Poor Product Quality
0
19
M
OOR0087
Town
Platinum Membership
11-02-2016
Yes
CID26733
Without Offers
?
Wi-Fi
20:59:41
15
45.9
9,938.49
27
772.22
No
Yes
Yes
Unsolved
Poor Website
0
49
M
WYWZB42
City
Platinum Membership
26-04-2017
Yes
CID43870
Credit/Debit Card Offers
Desktop
Mobile_Data
21:44:08
21
716.62
10,942.74
6
725.7
No
Yes
Yes
Solved
Poor Website
0
57
F
12UEGX6
null
Basic Membership
17-08-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
11:38:46
8
147.02
38,895.97
56.53847804
520.84
Yes
No
No
Not Applicable
Too many ads
1
21
F
BW4EPWM
null
No Membership
07-03-2015
?
CID52788
Credit/Debit Card Offers
Desktop
Mobile_Data
4:28:35
14
238.95
47,037.55
16
665.46
No
Yes
Yes
Solved in Follow-up
No reason specified
1
14
F
Z1SYAET
Town
Basic Membership
10-09-2017
Yes
CID41964
Without Offers
Desktop
Mobile_Data
16:33:47
22
120.77
3,629.81
28
894.502784
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
52
M
ZSZGKVN
Town
Silver Membership
14-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
16:29:33
-999
321.12
80,531.68
14
726.39
No
Yes
Yes
No Information Available
Reasonable Price
0
42
F
P31TQI8
Town
Premium Membership
15-05-2015
Yes
CID45125
Without Offers
Desktop
Fiber_Optic
20:51:35
6
454.72
15,268.03
24
701.59
Yes
Yes
No
Not Applicable
Poor Website
0
46
F
M0JFG26
Town
Silver Membership
14-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
0:54:48
2
34.13
13,086.11
17
738
No
Yes
No
Not Applicable
User Friendly Website
0
29
F
BFVHW9Y
Town
No Membership
02-08-2015
?
CID57876
Without Offers
Both
Wi-Fi
14:01:43
13
502.36
4,171.38
26
547.97
Yes
No
Yes
No Information Available
No reason specified
1
49
F
02Q53O8
City
Gold Membership
03-01-2017
?
CID42910
Credit/Debit Card Offers
Desktop
Mobile_Data
21:21:45
24
62.39
47,092.28
6
677.9
No
Yes
Yes
No Information Available
Poor Product Quality
1
45
F
L1H5RPL
City
Gold Membership
19-07-2017
?
CID62919
Gift Vouchers/Coupons
Desktop
Fiber_Optic
3:15:00
7
289.645958
23,223.88
14
647.81
No
Yes
No
Not Applicable
Poor Website
0
61
F
CKVONLI
City
Silver Membership
07-08-2016
Yes
CID7217
Credit/Debit Card Offers
Both
Fiber_Optic
10:23:19
16
531.99
46,862.17
18
760.66
Yes
Yes
No
Not Applicable
Poor Website
0
58
M
EKE0WY5
Town
Basic Membership
28-12-2015
Yes
CID48319
Without Offers
Smartphone
Wi-Fi
18:32:19
13
63.65
4,773.47
28
536.46
No
Yes
No
Not Applicable
Too many ads
1
39
F
F9O7BCV
Town
Premium Membership
25-10-2016
Yes
CID18364
Without Offers
Desktop
Mobile_Data
16:08:05
15
443.81
45,923.71
25
301.232242
Yes
No
Yes
Solved
Poor Customer Service
0
34
F
O10KAEO
Town
No Membership
14-02-2015
?
CID56654
Without Offers
Desktop
Wi-Fi
3:38:54
20
-1,098.815987
9,238.99
20
623.4
No
Yes
No
Not Applicable
Poor Customer Service
1
43
M
4QQUMZM
City
Gold Membership
15-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
20:50:47
8
79.6
42,103.99
28
768.53
Yes
No
Yes
No Information Available
Too many ads
0
51
M
ZDYLN8J
Town
Premium Membership
22-03-2017
?
CID8712
Credit/Debit Card Offers
Desktop
Fiber_Optic
13:27:00
15
134.8
4,292.29
Error
733.37
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
37
F
UETZV0K
City
Gold Membership
10-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
7:30:55
9
-675.301362
56,647.08
2
null
No
Yes
No
Not Applicable
Quality Customer Care
0
26
F
4WFQGOO
Town
Gold Membership
20-03-2017
?
CID30519
Without Offers
Smartphone
Wi-Fi
2:55:18
7
238.91
7,996.12
6
700.59
Yes
No
No
Not Applicable
Poor Website
0
21
M
A2CO65E
City
Gold Membership
22-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
11:41:31
10
115.82
30,320.78
23
790.78
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
35
F
MOA283G
City
Premium Membership
19-05-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
8:51:51
15
883.39
82,895.76
9
833.59
Yes
Yes
No
Not Applicable
Reasonable Price
0
54
M
YJPR6GZ
Town
Gold Membership
24-09-2017
?
CID14162
Credit/Debit Card Offers
Desktop
Fiber_Optic
22:13:06
16
307.16
1,104.52
21
622.93
Yes
No
No
Not Applicable
Poor Website
1
25
F
XPB6RT2
City
No Membership
02-11-2015
No
xxxxxxxx
Without Offers
Both
Mobile_Data
1:06:21
18
462.58
3,718.81
20
657.26
No
Yes
Yes
Unsolved
Too many ads
1
35
F
AWMXQGD
Town
Gold Membership
06-10-2015
Yes
CID29912
Without Offers
Smartphone
Wi-Fi
0:57:09
11
62.28
25,078.8
19
127.683574
Yes
No
Yes
Solved
Poor Website
1
48
M
NMKKW1E
Town
Platinum Membership
03-06-2017
Yes
CID40921
Without Offers
Desktop
Wi-Fi
14:51:46
10
563.017105
27,662.6
Error
417.384594
Yes
Yes
No
Not Applicable
Quality Customer Care
0
19
M
01XHU41
Town
Basic Membership
31-08-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
16:28:20
15
30.8
11,214.29
28
1,050.676643
Yes
No
Yes
Solved
No reason specified
1
28
M
VGIXNK2
City
Premium Membership
17-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
1:46:45
10
147.21
8,238.07
Error
null
Yes
No
Yes
No Information Available
Poor Product Quality
0
55
F
23IJD5T
Town
No Membership
15-06-2017
Yes
CID43736
Gift Vouchers/Coupons
Smartphone
Wi-Fi
15:30:36
12
33.94
44,584.94
7
632.43
Yes
No
Yes
Solved
No reason specified
1
55
F
6I538SK
Town
Silver Membership
05-03-2016
Yes
CID37284
Credit/Debit Card Offers
Desktop
Mobile_Data
19:07:24
4
87.62
45,912.36
13
797.49
Yes
No
No
Not Applicable
No reason specified
0
43
F
1A5XII5
City
Silver Membership
29-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
21:38:33
11
54.04
16,493.35
19
733.58
No
Yes
Yes
Unsolved
Too many ads
0
25
M
US6A9KE
null
Silver Membership
28-06-2017
Yes
CID15934
Without Offers
Smartphone
Wi-Fi
2:31:08
12
81.48
49,616.23
7
1,113.289203
No
Yes
Yes
Unsolved
Poor Product Quality
1
43
F
231KK6K
Town
Silver Membership
09-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:50:06
25
50.65
6,122.5
11
792.11
No
Yes
Yes
Solved
Poor Website
0
43
F
ERCEFJP
City
Basic Membership
24-12-2016
?
CID25598
Credit/Debit Card Offers
Smartphone
Wi-Fi
15:09:46
1
272.95
30,003.56
27
null
Yes
No
No
Not Applicable
No reason specified
0
33
M
RSDY4GZ
Village
Gold Membership
22-12-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
8:09:49
10
374.79
79,057.42
14
389.095809
Yes
No
No
Not Applicable
Products always in Stock
0
42
F
5LEOIYE
Town
Gold Membership
26-01-2016
?
CID18070
Credit/Debit Card Offers
Desktop
Wi-Fi
0:15:27
8
839.839849
40,119.54
8
1,266.937493
Yes
Yes
Yes
Unsolved
Quality Customer Care
0
52
M
9F0ZIJT
null
Basic Membership
30-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
11:52:39
23
74.74
24,564.22
7
434.324309
No
Yes
Yes
Solved in Follow-up
No reason specified
1
16
F
3GBA6FQ
City
Premium Membership
31-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
17:01:00
23
320.22
11,167.02
Error
789.46
Yes
No
No
Not Applicable
Poor Customer Service
0
55
M
S9LK2TD
City
Gold Membership
28-08-2017
Yes
CID37228
Credit/Debit Card Offers
Desktop
Mobile_Data
20:52:08
15
147.08
12,443.96
5
624.27
Yes
No
Yes
Solved
Poor Website
1
36
F
8B138RO
Town
Basic Membership
30-01-2016
Yes
CID3295
Credit/Debit Card Offers
Both
Wi-Fi
4:15:45
4
-600.499264
40,396.74
19
692.97
No
Yes
Yes
No Information Available
Poor Product Quality
1
29
F
8KLNXTT
Town
Premium Membership
31-03-2017
Yes
CID5085
Gift Vouchers/Coupons
Desktop
Fiber_Optic
2:07:04
9
465.35
42,557
16
775.87
No
Yes
Yes
Unsolved
Poor Product Quality
0
18
M
USJWM6W
Town
Premium Membership
01-02-2015
Yes
CID32760
Gift Vouchers/Coupons
Desktop
Mobile_Data
2:27:47
18
60.81
15,195.08
-18.52361838
797.45
Yes
No
Yes
Unsolved
Poor Website
0
26
F
1XAFHO0
Village
Silver Membership
14-09-2015
Yes
CID43688
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:03:10
-999
956.346741
62,594.13
11
763.45
No
Yes
Yes
Unsolved
User Friendly Website
0
46
F
AZP1MGJ
Town
No Membership
24-07-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
16:23:10
-999
333.01
34,450.45
25
1,035.936772
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
28
F
J449Y1U
Town
Basic Membership
05-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
10:15:20
3
451.55
24,581
9
862.238694
Yes
Yes
Yes
Solved in Follow-up
Poor Website
1
64
F
ZBF969R
null
Gold Membership
04-08-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
9:45:47
6
256.45
16,452.03
29
614.02
No
Yes
No
Not Applicable
Poor Website
1
16
M
OJXQY68
null
Platinum Membership
22-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
4:31:19
10
238.49
44,454.64
24
511.428838
No
Yes
No
Not Applicable
Poor Customer Service
0
64
F
0K1J6O1
City
Silver Membership
30-09-2015
Yes
CID55551
Gift Vouchers/Coupons
Smartphone
Wi-Fi
17:04:23
7
976
43,989.5
9
652.24
No
Yes
No
Not Applicable
Poor Website
1
53
F
SATGI13
City
Basic Membership
26-05-2016
?
CID43132
Credit/Debit Card Offers
Smartphone
Fiber_Optic
9:03:59
12
49.63
22,047.89
20
null
No
Yes
No
Not Applicable
Poor Product Quality
1
62
F
552BK9A
Town
Basic Membership
19-03-2017
Yes
CID14414
Without Offers
?
Wi-Fi
8:55:27
9
421.05
45,801.12
20
673.53
Yes
No
No
Not Applicable
Poor Website
1
46
F
AFJC6X4
Village
Platinum Membership
15-07-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
23:46:29
21
62.59
42,233.6
19
703.14
Yes
No
Yes
Unsolved
No reason specified
0
22
F
XIR6ENK
null
Gold Membership
22-11-2015
Yes
CID9996
null
Desktop
Mobile_Data
14:47:31
8
126.98
52,911.78
9
758.01
No
Yes
Yes
No Information Available
User Friendly Website
0
61
M
TRUXXAB
Town
Basic Membership
14-11-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
6:44:09
16
366.93
46,691.31
20
602.41
Yes
Yes
Yes
Solved
Poor Customer Service
1
59
M
RWH1C3R
Town
Silver Membership
06-08-2017
?
CID60173
Credit/Debit Card Offers
?
Wi-Fi
5:39:53
23
251.27
11,795.91
10
766.55
Yes
No
Yes
Unsolved
Reasonable Price
0
16
M
9LSRUCU
Town
Silver Membership
30-09-2015
Yes
CID23522
Gift Vouchers/Coupons
Both
Mobile_Data
5:59:52
8
496.29
37,743.51
-15.33210224
1,004.508848
No
Yes
Yes
Solved
Quality Customer Care
0
60
M
ZEH63FI
Town
Basic Membership
01-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
22:36:34
19
463.3
12,326.45
42.98639722
694.51
No
Yes
No
Not Applicable
Poor Product Quality
1
55
M
4H8Y7SU
Town
Basic Membership
02-01-2017
Yes
CID31748
Without Offers
?
Mobile_Data
2:26:41
16
299.34
21,848.08
29
574.14
Yes
No
No
Not Applicable
No reason specified
1
35
M
0UP4GIZ
null
Premium Membership
12-04-2015
Yes
CID62496
Gift Vouchers/Coupons
Both
Fiber_Optic
2:02:44
17
676.97
43,598.49
26
748.8
Yes
Yes
Yes
Solved in Follow-up
Too many ads
0
19
F
TEKV7HC
City
No Membership
23-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
3:11:55
16
221.17
21,504.08
6
619.38
No
Yes
No
Not Applicable
Too many ads
1
54
F
PBD4AKA
null
Basic Membership
15-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
22:43:24
13
499.87
19,853.5
18
581.27
Yes
No
No
Not Applicable
No reason specified
1
15
F
7IFI46B
Town
Gold Membership
24-05-2016
Yes
CID6396
Without Offers
Desktop
Mobile_Data
9:25:29
10
60.96
22,343.22
55.65239647
null
No
Yes
No
Not Applicable
Poor Customer Service
1
60
M
VVE3CGX
Town
Silver Membership
26-06-2015
?
CID38588
Without Offers
Desktop
Wi-Fi
8:52:29
10
147.23
37,632.83
7
709.81
No
Yes
No
Not Applicable
Too many ads
1
57
M
M94N54A
Town
Gold Membership
18-09-2015
?
CID14112
Gift Vouchers/Coupons
Desktop
Mobile_Data
0:53:05
25
69.73
12,299.88
19
747.78
No
Yes
Yes
Solved in Follow-up
Too many ads
0
60
M
HYPBG6R
City
Silver Membership
14-09-2017
Yes
CID58167
Credit/Debit Card Offers
?
Mobile_Data
13:22:48
20
40.41
2,424.65
29
731.91
Yes
No
No
Not Applicable
Poor Product Quality
0
43
M
6GE1NHO
City
No Membership
22-11-2017
Yes
CID51117
Without Offers
Smartphone
Wi-Fi
6:54:33
16
-884.613673
47,799.44
10
701.48
No
Yes
Yes
Solved in Follow-up
No reason specified
1
10
F
5TSU8EZ
Town
Premium Membership
26-02-2017
Yes
CID38236
Without Offers
Both
Wi-Fi
23:01:45
5
-45.625314
12,986.95
19
778.56
Yes
No
No
Not Applicable
Poor Website
0
52
M
RVKSUNC
Village
Premium Membership
04-08-2017
Yes
CID63168
Credit/Debit Card Offers
Smartphone
Fiber_Optic
6:42:14
6
239.61
70,524.34
9
796.09
No
Yes
Yes
Solved
User Friendly Website
0
32
F
G9HZXBH
Village
Basic Membership
18-10-2015
Yes
CID60859
Without Offers
Smartphone
Mobile_Data
23:51:42
23
39.89
34,573.21
29
621.86
Yes
No
No
Not Applicable
No reason specified
1
53
F
6XBA4K5
City
Platinum Membership
03-05-2016
Yes
CID19663
Credit/Debit Card Offers
Desktop
Wi-Fi
9:33:23
-999
324.29
7,637.77
29
745.71
No
Yes
No
Not Applicable
No reason specified
0
15
F
KM054SV
Town
Platinum Membership
01-04-2017
Yes
CID8936
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:49:29
4
33.8
46,618.39
29
752.66
Yes
No
Yes
No Information Available
No reason specified
0
56
F
99ZK2ZL
City
Platinum Membership
09-07-2016
Yes
CID20397
Without Offers
Desktop
Fiber_Optic
1:42:42
15
32.38
36,257.48
16
784.81
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
54
F
FB1WC19
City
Gold Membership
27-01-2017
Yes
CID20753
Gift Vouchers/Coupons
Smartphone
Wi-Fi
0:06:21
25
-878.026298
49,769.52
Error
1,223.938812
No
Yes
Yes
Solved in Follow-up
Poor Website
0
27
F
SNP3Q7I
Town
Basic Membership
20-12-2015
Yes
CID61760
Without Offers
Both
Fiber_Optic
0:05:59
19
2,133.810252
2,338.77
Error
null
Yes
No
Yes
Solved
Too many ads
1
63
F
P50OX0L
Town
Gold Membership
08-08-2016
Yes
CID52826
Without Offers
?
Mobile_Data
19:12:02
18
170.15
32,749.6
12
718.57
No
Yes
No
Not Applicable
Poor Website
0
15
M
BUF5HKE
City
Basic Membership
14-09-2017
Yes
CID55352
Without Offers
Desktop
Mobile_Data
15:05:50
2
48.91
18,702.94
11
1,069.941719
No
Yes
Yes
Solved
Poor Customer Service
1
46
F
G6A16N6
City
Silver Membership
07-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
0:20:42
11
422.21
1,684.33
24
686.38
No
Yes
Yes
Solved in Follow-up
No reason specified
1
43
F
OFLQOHJ
Village
Silver Membership
02-08-2016
Yes
CID16607
Gift Vouchers/Coupons
Both
Mobile_Data
0:23:26
2
733.05
43,697.99
15
780.68
No
Yes
No
Not Applicable
Poor Website
0
61
F
G5GFUJZ
null
Gold Membership
09-01-2015
?
CID39560
Without Offers
?
Wi-Fi
17:53:11
22
31.59
36,193.02
15
712.29
Yes
No
No
Not Applicable
No reason specified
0
53
F
Y4133A4
City
Premium Membership
17-01-2015
Yes
CID4192
Credit/Debit Card Offers
?
Mobile_Data
19:38:38
20
165.19
33,769.23
21
767.34
No
Yes
Yes
Unsolved
Poor Website
0
56
M
W7WF2KG
null
Silver Membership
06-07-2017
Yes
CID47318
Without Offers
Smartphone
Fiber_Optic
5:09:09
10
69.44
16,011.54
9
969.671158
No
Yes
Yes
Solved in Follow-up
Too many ads
1
22
F
IKJZIRC
City
Gold Membership
28-06-2015
?
CID36560
Gift Vouchers/Coupons
Both
Wi-Fi
5:36:22
15
211.9
2,268.49
7
null
Yes
No
No
Not Applicable
Too many ads
0