age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
46
M
J0SDMWM
Town
Basic Membership
18-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
20:10:53
12
61.67
19,911.79
18
618.67
Yes
No
No
Not Applicable
Poor Customer Service
1
20
F
693FJS7
Town
Platinum Membership
18-12-2015
Yes
CID63954
Credit/Debit Card Offers
Desktop
Fiber_Optic
6:33:01
6
42.81
7,286.86
Error
722.64
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
32
M
3VYJCGR
Town
Basic Membership
24-05-2016
?
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
16:23:33
15
100.07
23,664.46
25
598.99
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
44
F
NBG3B6D
City
Premium Membership
11-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
7:56:01
3
208.43
32,922.07
20
794.98
Yes
No
Yes
Unsolved
No reason specified
0
57
M
CVNAS5Q
City
No Membership
05-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
2:34:42
10
500.4
29,400.68
10
583.23
Yes
No
No
Not Applicable
Too many ads
1
39
M
DGKH60E
City
Gold Membership
02-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
5:57:57
15
118.65
15,820.18
Error
662.69
Yes
No
No
Not Applicable
Poor Customer Service
1
50
F
3E5SKOI
Town
Basic Membership
20-01-2017
Yes
CID56140
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
7:55:55
10
76.93
1,945.03
16
692.61
Yes
No
Yes
Solved
Poor Product Quality
0
35
F
ASAARTR
Town
Silver Membership
24-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
21:01:05
16
115.34
36,189.6
11
769.28
Yes
No
Yes
Unsolved
No reason specified
0
43
M
3TDQE5C
Town
Platinum Membership
14-04-2017
Yes
CID18001
Gift Vouchers/Coupons
Smartphone
Wi-Fi
6:26:44
12
60.8
33,620.79
7
791.02
Yes
No
Yes
Unsolved
Poor Website
0
53
F
DTPAXKG
null
Basic Membership
17-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
7:55:33
20
333.88
27,846.89
17
649.77
No
Yes
No
Not Applicable
Too many ads
1
41
M
YMN5GQY
City
Basic Membership
11-09-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
23:15:25
18
72.72
42,276.58
17
638.92
Yes
No
Yes
Unsolved
No reason specified
1
10
F
XUAUZGK
null
No Membership
16-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
8:39:32
15
193.75
43,935.1
14
null
No
Yes
No
Not Applicable
Poor Website
1
10
F
PWVGOII
City
Gold Membership
18-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
15:27:41
6
148.62
78,621.1
5
96.144867
Yes
No
Yes
Solved in Follow-up
Quality Customer Care
0
18
M
HDN76SA
Town
No Membership
11-04-2016
?
CID18730
Without Offers
Both
Fiber_Optic
19:35:06
13
435.2
13,808.18
15
959.307946
Yes
No
No
Not Applicable
Poor Customer Service
1
17
F
23UXHJ5
Town
Gold Membership
09-02-2017
Yes
CID33165
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
10:49:21
19
34.08
19,589.74
12
null
Yes
No
No
Not Applicable
Products always in Stock
0
50
M
OQR2E5P
Town
Basic Membership
12-06-2015
?
CID3519
Credit/Debit Card Offers
Desktop
Fiber_Optic
16:48:50
16
281.98
49,321.24
9
null
No
Yes
No
Not Applicable
Poor Customer Service
1
58
M
TEMR8Z8
Village
Basic Membership
15-11-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
4:40:25
11
54.31
28,350.43
38.2876759
701.163946
Yes
No
No
Not Applicable
Poor Website
1
26
M
4Z5W57F
Town
Basic Membership
25-11-2015
Yes
CID44862
Without Offers
Smartphone
Mobile_Data
16:57:51
25
448.8
11,946.91
6
null
No
Yes
Yes
Unsolved
Poor Product Quality
1
53
M
1ZWNMCL
City
Basic Membership
04-01-2016
No
xxxxxxxx
null
Smartphone
Mobile_Data
17:45:04
22
198.69
48,596.47
15
643.66
No
Yes
Yes
Solved
Poor Customer Service
1
64
F
OD45IF9
null
No Membership
14-03-2016
Yes
CID4499
Gift Vouchers/Coupons
Smartphone
Wi-Fi
20:53:05
4
69.54
38,271
14
683.46
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
18
F
H4DX74B
Town
Platinum Membership
10-04-2016
?
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:57:39
19
274.39
43,822.1
26
1,192.620199
No
Yes
No
Not Applicable
Poor Customer Service
0
60
M
WTY49MC
null
No Membership
02-10-2015
Yes
CID21501
Credit/Debit Card Offers
Desktop
Wi-Fi
15:14:30
10
595.93
8,889.92
24
512.01
Yes
No
Yes
Unsolved
Poor Product Quality
1
52
M
KOCNHUK
Town
No Membership
17-04-2015
Yes
CID38267
Without Offers
Desktop
Fiber_Optic
5:53:53
15
601.41
38,116.52
9
553.04
No
Yes
Yes
Solved
No reason specified
1
59
F
PMLJFUO
City
No Membership
10-09-2016
Yes
CID32465
Gift Vouchers/Coupons
Desktop
Wi-Fi
9:48:35
10
146.19
42,796.32
6
540.16
No
Yes
No
Not Applicable
No reason specified
1
47
M
GG2MXTI
Town
Platinum Membership
28-06-2016
?
CID54264
Without Offers
?
Fiber_Optic
5:15:57
21
-717.286291
8,697.91
14
719.73
Yes
No
Yes
Solved
Poor Website
0
46
F
UWW9ORU
City
Gold Membership
24-05-2017
Yes
CID53342
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
23:12:20
8
57.67
43,115.46
26
633.66
No
Yes
Yes
Unsolved
Poor Product Quality
1
60
M
G3RV2QD
City
Gold Membership
14-08-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
7:56:48
14
177.9
2,773.35
29
323.885127
No
Yes
Yes
No Information Available
Poor Customer Service
1
34
F
ZHVQI0L
City
Premium Membership
12-12-2017
?
CID4762
Without Offers
Desktop
Mobile_Data
8:12:32
12
70.7
6,071.12
22
754.22
Yes
No
No
Not Applicable
No reason specified
0
37
M
I84H4H6
Town
No Membership
27-02-2015
?
CID3287
Gift Vouchers/Coupons
Both
Mobile_Data
9:45:51
12
270.01
44,572.99
Error
589.93
No
Yes
No
Not Applicable
Poor Customer Service
1
34
F
6STMU91
Town
Platinum Membership
03-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
1:47:25
14
233.37
59,426.48
4
845.29
No
Yes
Yes
No Information Available
Products always in Stock
0
36
F
FOZDFGU
Town
Gold Membership
03-03-2015
Yes
CID9533
Without Offers
?
Fiber_Optic
13:53:28
10
148.6
2,704.12
23
709.69
Yes
No
No
Not Applicable
Poor Product Quality
1
45
M
RWFCAH3
null
Gold Membership
23-01-2015
Yes
CID33087
Credit/Debit Card Offers
Desktop
Mobile_Data
15:10:54
8
78.08
4,662.8
21
712.2
No
Yes
No
Not Applicable
Poor Customer Service
0
49
F
WIVT436
Town
No Membership
10-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
1:49:51
18
156.9
21,656.06
12
641.79
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
55
M
XZDCWOJ
Town
Silver Membership
25-10-2016
Yes
CID35690
Without Offers
Smartphone
Fiber_Optic
22:47:32
7
1,136.370476
36,077.74
25
742.7
No
Yes
No
Not Applicable
No reason specified
0
41
M
BTP3YWE
null
Premium Membership
07-04-2015
?
CID37593
null
Both
Fiber_Optic
11:06:42
10
764.99
23,781.92
6
null
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
64
F
RR2KY1L
Town
Premium Membership
23-12-2016
Yes
CID20196
Without Offers
Both
Fiber_Optic
9:13:42
10
215.47
13,263.25
20
1,083.630003
No
Yes
No
Not Applicable
Poor Website
0
42
M
SNN1EXL
null
Gold Membership
31-01-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
17:16:30
15
154.13
45,700.33
7
708
Yes
No
No
Not Applicable
Poor Product Quality
0
31
M
BMZUJ77
City
Silver Membership
17-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
11:00:03
18
176.47
5,430.27
13
704.17
Yes
No
No
Not Applicable
Poor Customer Service
0
24
F
RMBLND4
null
No Membership
16-01-2016
?
CID5659
Without Offers
Desktop
Wi-Fi
12:55:47
16
397.28
18,270.04
26
611.91
No
Yes
Yes
No Information Available
No reason specified
1
36
M
3ASFIFF
City
Gold Membership
27-11-2017
No
xxxxxxxx
Without Offers
Both
Wi-Fi
16:34:56
-999
321.97
19,926.38
27
415.96874
Yes
Yes
No
Not Applicable
Poor Customer Service
0
52
F
M1ORH7P
null
Gold Membership
25-04-2016
Yes
CID5662
Gift Vouchers/Coupons
Smartphone
Mobile_Data
19:07:04
4
118.05
20,186.05
13
628.88
No
Yes
No
Not Applicable
Poor Website
1
21
M
NWAX42G
Town
Silver Membership
13-05-2017
Yes
CID38847
Without Offers
Smartphone
Wi-Fi
10:30:27
17
121.18
4,811.45
5
724.98
No
Yes
No
Not Applicable
Poor Customer Service
0
21
M
KPT8COI
Town
Gold Membership
05-05-2016
Yes
CID20507
Gift Vouchers/Coupons
Both
Mobile_Data
22:36:39
7
228.9
20,167.63
9
759.57
No
Yes
No
Not Applicable
Poor Customer Service
0
61
M
6T0P60U
Town
Basic Membership
26-03-2015
?
CID11034
Credit/Debit Card Offers
Smartphone
Fiber_Optic
19:25:00
12
59.62
25,709.23
19
927.828037
No
Yes
No
Not Applicable
Poor Customer Service
1
52
F
DMXG7ZU
City
Premium Membership
13-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:56:49
25
395.25
19,262.3
12
723.55
Yes
No
No
Not Applicable
Poor Customer Service
0
34
M
Q0B5SBE
Town
Gold Membership
26-10-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
14:51:46
13
114
46,692.67
22
762.13
No
Yes
No
Not Applicable
Poor Customer Service
0
53
F
Y1NO690
Village
Gold Membership
20-12-2017
?
CID16162
Credit/Debit Card Offers
Smartphone
Wi-Fi
18:59:03
10
255.11
40,640.32
16
764.6
Yes
Yes
Yes
Unsolved
No reason specified
0
53
F
B1U8QHV
City
No Membership
27-02-2016
No
xxxxxxxx
Without Offers
Both
Wi-Fi
0:45:49
16
229.06
34,976.54
16
660.33
Yes
No
No
Not Applicable
Poor Product Quality
1
34
M
ZODHSO3
Village
Basic Membership
14-05-2017
?
CID59942
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:33:55
10
95.4
17,958.99
7
544.36
Yes
No
Yes
Unsolved
Poor Website
1
33
F
2I75L3V
Town
No Membership
05-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
1:53:00
24
346.04
7,003.99
16
697.4
No
Yes
Yes
Solved
Too many ads
1
46
F
Y32N8J2
City
Silver Membership
28-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
9:46:30
9
326.24
51,127.45
2
755.87
Yes
Yes
Yes
Solved
Products always in Stock
0
29
M
IMJIH03
Town
No Membership
15-03-2017
Yes
CID56298
Without Offers
?
Wi-Fi
3:19:43
18
204.76
23,845.3
11
701.67
Yes
No
No
Not Applicable
Too many ads
0
17
M
U2Q9G8L
City
Gold Membership
08-12-2016
Yes
CID34383
Without Offers
Desktop
Fiber_Optic
3:04:54
-999
101.69
30,978.4
9
780.02
Yes
No
Yes
Solved
Poor Customer Service
0
11
M
2WUFDLQ
City
Premium Membership
29-01-2017
Yes
CID45381
Credit/Debit Card Offers
Smartphone
Wi-Fi
11:38:27
2
531.82
9,782.09
29
769.54
No
Yes
No
Not Applicable
Poor Customer Service
0
19
F
KT2WI59
City
Basic Membership
23-12-2015
Yes
CID40068
Credit/Debit Card Offers
Smartphone
Mobile_Data
5:48:59
17
739.41
38,417.75
12
660.24
Yes
No
Yes
Solved
Poor Customer Service
1
50
F
ZM5NW41
City
Premium Membership
11-11-2015
?
CID30947
Credit/Debit Card Offers
Desktop
Wi-Fi
9:55:51
12
41.97
13,887.51
23
795.18
Yes
No
No
Not Applicable
Poor Product Quality
0
64
M
P4YH88P
Town
Basic Membership
01-02-2016
Yes
CID42502
Credit/Debit Card Offers
Smartphone
Mobile_Data
6:44:22
16
137.78
4,233.65
18
null
Yes
No
No
Not Applicable
Poor Website
1
13
F
5HZ531W
null
Premium Membership
14-06-2017
Yes
CID4687
Credit/Debit Card Offers
?
Fiber_Optic
13:34:45
2
530.36
15,619.91
15
795.4
Yes
Yes
No
Not Applicable
Poor Website
0
50
F
TXW1H08
Town
No Membership
24-05-2017
Yes
CID23849
Credit/Debit Card Offers
Desktop
Fiber_Optic
23:20:20
-999
-925.656594
25,751.02
11
709.69
Yes
No
Yes
Solved
Too many ads
1
43
F
WJ8CPMU
Town
No Membership
15-01-2017
Yes
CID38528
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:45:15
22
30.1
22,898.17
20
925.615881
No
Yes
Yes
No Information Available
No reason specified
1
53
F
C2LPU42
Town
No Membership
17-09-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
15:19:34
9
380.41
43,265.07
8
null
No
Yes
Yes
No Information Available
No reason specified
1
57
M
F3P49AX
Town
Premium Membership
06-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
11:14:53
3
486.55
30,951.27
5
null
No
Yes
Yes
No Information Available
Too many ads
0
28
F
GMA0HDB
City
No Membership
22-02-2017
No
xxxxxxxx
Without Offers
Both
Mobile_Data
13:25:38
9
491.67
49,246.29
10
233.988584
Yes
Yes
No
Not Applicable
Poor Website
1
20
M
NRP9707
Town
Silver Membership
02-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
9:39:00
17
98.31
30,340.59
21
652.057583
Yes
No
Yes
No Information Available
Poor Customer Service
1
33
M
WIOTOZS
City
No Membership
30-07-2017
?
CID28957
Without Offers
Desktop
Mobile_Data
4:59:18
14
-851.549469
49,711
18
159.865449
No
Yes
Yes
No Information Available
Poor Customer Service
1
13
F
TOPCFLT
Town
No Membership
25-12-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
22:10:46
11
1,062.526744
49,992.93
28
967.489487
No
Yes
No
Not Applicable
Poor Website
1
14
F
OPC4YEP
City
Basic Membership
08-11-2015
Yes
CID34918
Gift Vouchers/Coupons
?
Wi-Fi
11:37:16
11
32.26
33,949.34
23
565.34
Yes
No
No
Not Applicable
Too many ads
1
31
M
L5HDVJD
null
Premium Membership
15-12-2015
Yes
CID4900
Gift Vouchers/Coupons
Smartphone
Wi-Fi
7:58:18
6
46.16
21,770.6
Error
null
No
Yes
Yes
Unsolved
Too many ads
0
39
M
WWDI5WZ
City
Premium Membership
09-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
14:20:11
20
287.89
43,626.5
20
772.92
Yes
No
Yes
Unsolved
Poor Website
0
57
F
4VPAGM1
Town
Basic Membership
17-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
3:37:42
8
300.99
42,414.9
27
689.22
No
Yes
No
Not Applicable
Poor Product Quality
1
27
M
CYHZ7GL
Town
Basic Membership
13-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
0:02:02
11
1,254.978458
40,405.61
8
308.135606
Yes
No
No
Not Applicable
Poor Customer Service
1
51
F
G43M6KU
City
No Membership
27-08-2015
Yes
CID20921
Without Offers
Smartphone
Mobile_Data
2:38:14
20
95.39
23,406.9
8
650.21
No
Yes
Yes
Solved
No reason specified
1
53
F
MKSIMA6
City
No Membership
02-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
5:38:26
16
33.23
25,974.52
11
923.774262
No
Yes
Yes
Unsolved
Poor Website
1
49
F
12WEZXY
Town
Basic Membership
25-06-2016
Yes
CID51437
Gift Vouchers/Coupons
Desktop
Mobile_Data
14:35:59
10
1,137.387153
19,981.67
25
672.64
Yes
No
No
Not Applicable
Poor Product Quality
1
25
F
S14FDJZ
City
Platinum Membership
06-09-2017
Yes
CID21592
Gift Vouchers/Coupons
Desktop
Fiber_Optic
7:01:51
7
1,650.36
40,728.97
27
759.36
Yes
No
No
Not Applicable
Poor Website
0
27
M
XZBNNJZ
Village
Premium Membership
25-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
8:48:45
15
30.17
26,125.27
21
761.67
No
Yes
No
Not Applicable
Poor Customer Service
0
56
M
UGJVLA8
City
Gold Membership
15-11-2015
?
CID28638
Gift Vouchers/Coupons
Desktop
Mobile_Data
10:56:22
15
165.44
15,479.45
9
998.620822
No
Yes
Yes
Solved
Poor Customer Service
1
15
F
2QQK8CU
Town
Basic Membership
12-09-2017
Yes
CID11183
Credit/Debit Card Offers
Desktop
Fiber_Optic
10:30:08
11
1,442.396471
24,211.51
13
533.56
No
Yes
No
Not Applicable
Poor Website
1
13
F
5DT0BAS
City
Premium Membership
04-10-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
20:22:21
20
68.14
5,081.48
17
731.47
Yes
No
No
Not Applicable
Poor Customer Service
0
46
F
5BMR5Z0
Town
Basic Membership
13-08-2015
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
20:18:34
10
497.9
41,732.4
7
968.398097
No
Yes
Yes
Solved
Poor Website
1
60
F
8M4CIUS
Town
Basic Membership
02-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
23:37:13
-999
112.73
41,189.51
22
705.82
No
Yes
No
Not Applicable
No reason specified
1
24
M
SZFW9HI
Town
Premium Membership
29-07-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
13:22:53
9
265.02
18,266.57
27
704.57
No
Yes
Yes
Unsolved
Poor Customer Service
0
41
F
IFHMZAJ
City
No Membership
09-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
0:11:56
19
33.11
38,562.53
10
1,132.686316
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
19
M
CFU9X6F
City
Gold Membership
17-01-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
2:54:02
13
50.97
27,113.55
9
1,067.766754
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
32
F
9ZA6UAN
City
No Membership
17-08-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
22:03:43
20
198.05
15,165.13
10
654.05
Yes
No
No
Not Applicable
Too many ads
1
42
F
Z83IQF0
City
Basic Membership
12-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
0:12:37
17
1,168.754093
48,156.07
16
635.5
Yes
No
Yes
Solved in Follow-up
Poor Website
1
34
M
VCE0ZJ3
City
No Membership
12-02-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
10:54:24
4
398.4
28,949.6
13
229.184771
No
Yes
Yes
No Information Available
No reason specified
1
53
F
LWQLUA4
Town
No Membership
30-10-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
4:10:42
1
122.52
19,647.46
23
666.01
No
Yes
No
Not Applicable
Poor Website
1
46
M
3COYZA1
Town
Basic Membership
12-08-2017
Yes
CID44639
Without Offers
Smartphone
Mobile_Data
13:18:20
17
45.91
22,701.02
8
586.36
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
22
F
HIVECM7
Town
Silver Membership
06-06-2016
Yes
CID61490
Credit/Debit Card Offers
Smartphone
Wi-Fi
4:33:20
20
107.54
27,231.86
24
779.08
Yes
No
No
Not Applicable
Too many ads
0
31
F
4LXCE8E
City
Gold Membership
12-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
4:11:13
5
171.22
26,635.55
8
313.198687
No
Yes
No
Not Applicable
Poor Product Quality
1
46
F
F3HMHN7
City
Premium Membership
29-09-2017
Yes
CID16956
Credit/Debit Card Offers
Both
Mobile_Data
1:49:05
4
812.86
21,957.23
13
782.4
No
Yes
No
Not Applicable
Products always in Stock
0
29
F
U6LTRGI
City
Platinum Membership
31-08-2015
Yes
CID53334
Gift Vouchers/Coupons
Smartphone
Wi-Fi
8:52:17
12
87.31
21,388.22
4
null
Yes
No
Yes
No Information Available
User Friendly Website
0
44
F
OV8R6GI
City
Platinum Membership
26-09-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
17:20:21
16
351.1
89,237.11
6
731.78
Yes
Yes
No
Not Applicable
User Friendly Website
0
41
F
0AGR88W
City
Gold Membership
12-11-2016
?
CID53429
Gift Vouchers/Coupons
Desktop
Wi-Fi
13:44:36
15
91.6
49,976.65
16
771.6
Yes
No
No
Not Applicable
Too many ads
0
14
M
K631SLM
City
Silver Membership
29-07-2015
Yes
CID31504
Gift Vouchers/Coupons
Both
Mobile_Data
21:08:55
7
332.64
20,379.03
Error
null
No
Yes
Yes
No Information Available
Poor Website
1
45
F
D3023PV
City
Basic Membership
12-06-2015
?
CID8067
Gift Vouchers/Coupons
?
Wi-Fi
7:10:34
21
57.88
49,257.16
7
601.44
No
Yes
No
Not Applicable
Poor Customer Service
0
39
F
GJEOQPI
null
Silver Membership
15-08-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
8:16:14
21
32.21
45,275.9
27
790.69
No
Yes
No
Not Applicable
Too many ads
0
50
F
DQZNXW2
Town
Premium Membership
03-02-2017
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
10:29:05
21
33.99
44,428.67
17
764.48
No
Yes
No
Not Applicable
Poor Customer Service
0
31
M
E9IQ12X
City
No Membership
17-09-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
0:01:23
10
34.77
48,753.08
22
648.24
Yes
No
Yes
No Information Available
No reason specified
1