age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
19
F
UYCGWKG
City
No Membership
11-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
5:39:22
6
275.3
24,756.53
11
549.13
Yes
No
No
Not Applicable
Poor Customer Service
1
29
F
7OL8Q2O
Town
Gold Membership
18-04-2017
?
CID20777
Gift Vouchers/Coupons
Both
Fiber_Optic
16:12:39
7
1,787.976355
17,169.34
8
536.688703
No
Yes
No
Not Applicable
Poor Product Quality
0
18
F
7IS2J4W
Town
Basic Membership
11-12-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:05:46
17
104.07
49,671.76
12
516.84
No
Yes
Yes
No Information Available
No reason specified
1
40
F
G10HLS2
Village
Platinum Membership
13-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:59:02
10
188.29
60,289.71
16
776.26
No
Yes
No
Not Applicable
Products always in Stock
0
30
F
FVX66RF
City
Gold Membership
03-01-2015
Yes
CID23523
Gift Vouchers/Coupons
Smartphone
Mobile_Data
2:35:26
13
-271.478555
18,269.43
23
780.93
No
Yes
Yes
Solved
No reason specified
0
17
F
4Y0OBDO
null
Premium Membership
27-03-2015
?
CID39009
Gift Vouchers/Coupons
Desktop
Wi-Fi
19:48:43
12
1,393.127262
16,359.17
23
792.09
No
Yes
No
Not Applicable
Poor Website
0
50
F
O6NLR9L
Town
Premium Membership
24-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
3:28:15
16
133.95
35,231.65
Error
730.01
No
Yes
No
Not Applicable
Poor Product Quality
0
26
F
5QPF7EA
City
Basic Membership
03-02-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
20:05:36
9
34.47
37,470.44
19
378.365424
Yes
No
Yes
Solved
Poor Website
1
51
M
F576N84
City
Premium Membership
27-11-2017
Yes
CID788
Credit/Debit Card Offers
Both
Mobile_Data
7:19:28
18
399.28
22,369.34
Error
782.67
Yes
No
No
Not Applicable
No reason specified
0
13
M
63EMHO7
City
Platinum Membership
31-08-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
2:17:31
8
56.09
37,068.69
7
null
Yes
No
Yes
Unsolved
Poor Customer Service
0
15
F
EFHA4J9
Village
Silver Membership
03-04-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
23:04:15
14
31.53
47,615.78
7
358.389573
No
Yes
No
Not Applicable
Poor Customer Service
0
33
M
IO2GS0J
null
Basic Membership
28-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
15:52:49
18
166.31
49,135.77
20
328.30905
Yes
No
No
Not Applicable
Poor Customer Service
1
44
F
MSU13ZF
City
Platinum Membership
30-04-2015
?
CID34799
Credit/Debit Card Offers
Smartphone
Fiber_Optic
17:49:38
8
67.6
12,155.6
18
782.46
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
46
F
AMP34EJ
Town
Basic Membership
27-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
16:29:21
10
1,383.552374
29,766.22
Error
618.97
Yes
No
No
Not Applicable
No reason specified
1
18
F
PXT6TA8
Village
Premium Membership
02-03-2016
Yes
CID40776
Gift Vouchers/Coupons
Smartphone
Wi-Fi
22:46:09
6
1,053.6
3,425.72
5
763.04
Yes
Yes
Yes
Solved in Follow-up
No reason specified
0
36
M
TCGKHE9
Town
Basic Membership
24-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
19:13:51
15
165.78
32,542.2
21
550.48
Yes
No
No
Not Applicable
Poor Customer Service
1
42
M
9Z8DXER
Town
Basic Membership
15-04-2016
Yes
CID41605
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
17:58:11
9
427.49
49,606.14
23
933.319413
Yes
No
Yes
Unsolved
Poor Website
1
47
F
D64EEFJ
City
Basic Membership
31-12-2016
Yes
CID59364
Credit/Debit Card Offers
?
Wi-Fi
13:55:07
7
669.27
44,674.73
25
585.82
Yes
No
No
Not Applicable
Poor Website
1
16
F
HERPBXA
Town
Basic Membership
30-10-2016
No
xxxxxxxx
Without Offers
Both
Mobile_Data
14:02:00
-999
301.93
23,365.6
13
268.932931
No
Yes
No
Not Applicable
Too many ads
1
60
F
W8Q2ZNQ
null
Gold Membership
20-04-2017
Yes
CID25004
Without Offers
?
Mobile_Data
16:12:06
13
662.32
37,797.51
16
null
Yes
No
Yes
Solved in Follow-up
No reason specified
0
25
F
AE55W42
null
Silver Membership
06-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
8:20:14
12
73.9
28,938.88
33.95687775
694.65
No
Yes
No
Not Applicable
Poor Product Quality
1
59
M
452HHEO
Town
Gold Membership
06-05-2016
Yes
CID34429
Without Offers
Desktop
Fiber_Optic
11:00:19
13
31.75
59,920.57
11
800.78
No
Yes
Yes
Solved in Follow-up
Reasonable Price
0
45
F
Q5QR626
Town
Gold Membership
06-10-2016
?
CID19715
Credit/Debit Card Offers
Smartphone
Fiber_Optic
6:57:47
6
464.05
38,023.97
15
772.32
Yes
No
Yes
Solved in Follow-up
Too many ads
0
10
M
X439H8J
City
Basic Membership
21-11-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
5:17:25
7
266.78
44,590.52
18
634.65
Yes
Yes
No
Not Applicable
Too many ads
1
53
F
N1KSG3R
City
Silver Membership
09-10-2015
Yes
CID39506
Without Offers
Desktop
Fiber_Optic
20:55:23
18
1,098.78
45,240.62
7
743.71
Yes
Yes
No
Not Applicable
No reason specified
0
25
M
0D00HO4
Town
Gold Membership
01-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
15:01:12
7
351.52
44,656.2
7
null
Yes
No
No
Not Applicable
Reasonable Price
0
21
M
S9BKLKY
Town
Silver Membership
01-12-2016
Yes
CID63169
Credit/Debit Card Offers
Both
Mobile_Data
18:43:06
17
444.49
5,046.61
10
629.15
Yes
No
No
Not Applicable
No reason specified
0
25
M
4IKMK50
Town
Premium Membership
24-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
11:18:38
17
214.1
97,418.32
14
844.98
Yes
Yes
Yes
Unsolved
User Friendly Website
0
48
M
Y7HSXKW
City
Gold Membership
08-07-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
1:19:28
7
361
26,123.14
5
null
Yes
No
No
Not Applicable
Poor Customer Service
0
28
M
BJBX5ND
Town
Gold Membership
14-01-2016
Yes
CID6517
Credit/Debit Card Offers
?
Fiber_Optic
8:14:50
13
1,442.14
90,532.89
3
null
No
Yes
Yes
No Information Available
User Friendly Website
0
21
F
PZ7VBYI
City
Gold Membership
13-08-2016
?
CID49735
Credit/Debit Card Offers
Smartphone
Wi-Fi
20:28:45
21
161.2
37,153.93
13
644.4
No
Yes
Yes
No Information Available
No reason specified
1
32
M
69NNO1H
City
Silver Membership
10-09-2015
?
CID2272
Without Offers
Smartphone
Fiber_Optic
22:55:48
13
632.63
35,299.31
19
723.85
Yes
No
Yes
Solved
Too many ads
0
44
F
NBWME0K
Town
No Membership
23-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
5:47:40
15
315.93
41,150.29
15
564.75
No
Yes
Yes
No Information Available
Too many ads
1
32
F
0VIL65H
City
Basic Membership
26-01-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
1:51:27
17
31.75
22,460.71
12
527.8
Yes
No
Yes
No Information Available
Too many ads
1
47
M
S2ZUIDO
Town
No Membership
05-11-2016
?
CID4375
Credit/Debit Card Offers
Smartphone
Mobile_Data
11:10:28
12
33.82
6,716.97
6
null
Yes
No
No
Not Applicable
Poor Product Quality
1
53
F
JV24OKH
Town
Gold Membership
17-04-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
16:25:40
6
151.08
62,302.83
10
null
No
Yes
No
Not Applicable
Reasonable Price
0
43
M
QXMUXCQ
Town
Gold Membership
28-05-2015
?
CID2530
Gift Vouchers/Coupons
?
Wi-Fi
17:34:36
9
959.03
50,362.52
Error
806.39
Yes
Yes
Yes
No Information Available
Quality Customer Care
0
57
M
YMTEEJ1
Town
Basic Membership
01-07-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
2:07:31
17
271.03
43,134.55
29
551.01
Yes
Yes
No
Not Applicable
Poor Product Quality
1
14
F
FHK26L5
Town
Silver Membership
06-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
15:03:44
12
31.12
16,276.47
24
971.135509
Yes
No
Yes
Unsolved
Poor Website
0
47
F
EKUJZCX
Town
No Membership
05-02-2017
Yes
CID5638
Without Offers
Desktop
Fiber_Optic
23:06:33
16
214.45
7,533.85
7
578.39
Yes
No
Yes
Solved
No reason specified
1
61
F
GULSBG7
null
Platinum Membership
09-09-2017
Yes
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
8:11:29
14
44.33
47,726.72
18
715.79
Yes
No
Yes
Unsolved
Poor Website
0
64
F
YD555DE
Town
Gold Membership
05-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
17:45:43
4
34.01
37,707.07
14
798.51
Yes
No
Yes
Solved in Follow-up
Poor Website
0
41
F
5J3ERZ0
Town
Premium Membership
16-01-2016
Yes
CID40136
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
4:09:54
11
594.04
7,153.26
15
797.87
Yes
No
No
Not Applicable
Poor Website
0
59
M
IB7SFFD
City
Silver Membership
19-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
1:04:08
-999
-626.489475
21,834.46
28
710.29
Yes
No
Yes
No Information Available
Poor Product Quality
1
11
M
9IOR8F8
City
Premium Membership
26-06-2017
Yes
CID32433
Gift Vouchers/Coupons
Desktop
Wi-Fi
5:09:36
6
342.19
34,397.67
3
767.75
Yes
No
Yes
No Information Available
Reasonable Price
0
15
F
3Z67LYI
Town
No Membership
14-06-2015
Yes
xxxxxxxx
Without Offers
Desktop
Wi-Fi
23:33:30
9
135.86
35,156.84
15
550.27
Yes
No
Yes
No Information Available
Poor Product Quality
1
20
M
5WOF5XD
Town
No Membership
13-05-2016
Yes
CID1170
Without Offers
?
Mobile_Data
3:35:46
13
34.97
7,383.47
6
677.64
No
Yes
No
Not Applicable
Poor Product Quality
1
50
F
DLMGA2I
City
Platinum Membership
25-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
16:14:57
19
33.26
24,603.12
8
716.85
No
Yes
No
Not Applicable
No reason specified
0
56
M
23YUPYF
City
Gold Membership
05-07-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
12:21:19
9
240.93
40,757.78
29
null
Yes
No
Yes
Solved
Poor Website
1
49
F
Z5MECIJ
Town
No Membership
13-11-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
15:23:53
13
173.18
40,060.71
23
521.19
Yes
Yes
Yes
Unsolved
Too many ads
1
18
F
68VM473
City
Gold Membership
26-07-2015
Yes
CID28090
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
16:17:20
6
175.02
45,214.9
4
704.31
Yes
No
Yes
Solved
Reasonable Price
0
57
M
7AKH3U1
City
Premium Membership
18-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
9:48:46
15
173.59
24,448.01
10
756.83
No
Yes
No
Not Applicable
Reasonable Price
0
47
F
Z47X2AY
City
Premium Membership
01-02-2016
Yes
CID40904
Without Offers
Smartphone
Wi-Fi
9:36:01
9
34.68
38,512.43
14
708.86
No
Yes
Yes
Solved
Too many ads
0
30
M
11ITQU3
City
No Membership
30-11-2017
?
CID44982
Without Offers
?
Fiber_Optic
17:52:55
12
117.81
38,007.78
25
617.79
Yes
No
No
Not Applicable
Poor Customer Service
1
19
F
0WFC0JV
City
Platinum Membership
22-08-2017
Yes
CID55570
Gift Vouchers/Coupons
?
Mobile_Data
22:12:36
6
292.21
29,273.76
19
797.68
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
16
F
J2MWLO1
City
Basic Membership
20-06-2016
?
CID37714
Credit/Debit Card Offers
Smartphone
Wi-Fi
21:08:59
11
112.96
22,910.24
15
700.25
No
Yes
Yes
Unsolved
Too many ads
1
58
M
KWQXZHW
Town
No Membership
19-08-2017
Yes
CID23187
Without Offers
Desktop
Fiber_Optic
2:20:34
12
33.6
16,370.15
Error
658.6
No
Yes
No
Not Applicable
Poor Website
1
46
M
2BY4WVE
Town
Gold Membership
09-04-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
15:54:41
16
121.51
34,687.6
23
779.37
No
Yes
Yes
No Information Available
No reason specified
0
29
F
6K67J46
Town
Silver Membership
22-05-2016
Yes
CID24677
Without Offers
Smartphone
Wi-Fi
20:20:23
-999
763.64
39,309.11
19
633.42
Yes
No
Yes
No Information Available
Poor Website
1
12
M
5TTERBV
Town
Basic Membership
15-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
10:01:50
14
362.61
29,490.97
5
256.518901
Yes
No
No
Not Applicable
Too many ads
1
56
F
CGF0KP2
City
Basic Membership
21-09-2017
Yes
xxxxxxxx
Without Offers
?
Wi-Fi
11:45:32
8
261.18
14,372.33
12
508.02
No
Yes
No
Not Applicable
No reason specified
1
18
M
WZELUSU
null
Basic Membership
19-09-2017
Yes
CID62054
Gift Vouchers/Coupons
Smartphone
Mobile_Data
2:27:23
7
82.93
38,180.27
10
646.89
Yes
No
Yes
Solved in Follow-up
Too many ads
1
33
F
QGOJIEH
City
Silver Membership
05-03-2017
?
CID16645
Credit/Debit Card Offers
Desktop
Wi-Fi
12:58:28
15
394.59
16,841.4
27
null
No
Yes
Yes
No Information Available
Poor Product Quality
0
53
M
HZAQWFA
City
No Membership
24-10-2015
Yes
CID32524
Without Offers
Desktop
Fiber_Optic
9:53:44
23
48.71
39,845.45
Error
696.64
Yes
No
Yes
Solved
Poor Customer Service
1
30
F
DCJFOKN
Town
Platinum Membership
17-11-2016
Yes
CID49265
Without Offers
Smartphone
Mobile_Data
16:07:28
10
294.19
64,897.12
15
788.91
No
Yes
Yes
No Information Available
Products always in Stock
0
48
M
81LQ9GS
Town
Basic Membership
08-01-2015
Yes
CID61830
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:12:19
14
32.12
20,828.13
11
653.71
No
Yes
Yes
No Information Available
Poor Product Quality
1
31
M
999MDJW
City
Basic Membership
07-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
6:53:45
22
32.4
19,886.14
10
588.69
Yes
No
Yes
Solved
No reason specified
1
25
F
QKYRKWI
Town
Basic Membership
05-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
0:16:02
20
203.07
33,512.89
9
null
No
Yes
Yes
Unsolved
Poor Customer Service
1
24
M
3R641JJ
Town
Premium Membership
30-07-2016
Yes
CID6736
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
18:39:40
18
31.99
1,805.21
12
null
Yes
No
No
Not Applicable
Poor Customer Service
0
43
M
AJY55IQ
Town
Basic Membership
03-06-2017
?
CID12195
Without Offers
Desktop
Wi-Fi
16:54:54
17
249.03
5,941.9
18
564.93
Yes
No
No
Not Applicable
Poor Customer Service
1
43
F
MCAXPGY
Town
No Membership
03-09-2017
?
CID10072
Without Offers
?
Mobile_Data
22:00:29
12
175.14
40,304.23
19
392.201957
No
Yes
Yes
Unsolved
Poor Product Quality
1
61
M
WS62YH7
Town
Silver Membership
29-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
7:32:05
7
32.97
9,905.95
7
1,173.080794
No
Yes
No
Not Applicable
No reason specified
0
15
M
9GBMURW
Town
Premium Membership
12-03-2016
Yes
CID28851
Without Offers
?
Mobile_Data
23:15:57
19
1,918.334847
7,928.61
18
-49.846043
Yes
Yes
No
Not Applicable
Quality Customer Care
0
21
F
VQTMJ22
Village
No Membership
20-08-2016
Yes
CID29986
Credit/Debit Card Offers
Desktop
Wi-Fi
23:54:52
12
30.23
24,347.66
18
648.72
Yes
No
No
Not Applicable
No reason specified
1
21
F
2MMS6PX
Town
Silver Membership
08-11-2016
Yes
CID15416
Gift Vouchers/Coupons
Desktop
Wi-Fi
7:29:57
16
90.11
2,006.96
17
750.92
No
Yes
Yes
No Information Available
Poor Customer Service
0
59
M
PGEREME
null
Basic Membership
13-02-2015
Yes
CID38004
Without Offers
?
Wi-Fi
19:02:57
16
1,462.504518
45,639.73
15
626.33
No
Yes
No
Not Applicable
No reason specified
1
17
M
XN6FJYH
Town
Basic Membership
23-04-2015
Yes
CID43563
Gift Vouchers/Coupons
Desktop
Wi-Fi
8:03:01
10
-12.33846
34,782.88
11
null
No
Yes
No
Not Applicable
Poor Customer Service
1
29
F
LOXA6GA
City
No Membership
18-12-2017
Yes
CID13954
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
10:48:07
14
32.49
12,385.15
26
1,090.568044
No
Yes
No
Not Applicable
Too many ads
1
33
M
A6V9QSL
City
Silver Membership
02-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
9:21:52
8
252.29
31,978.4
20
679.81
No
Yes
Yes
Solved in Follow-up
Too many ads
1
16
M
47QIXLQ
City
No Membership
16-02-2015
?
CID59701
Without Offers
Desktop
Fiber_Optic
23:44:50
16
33.56
49,682.14
26
654.45
No
Yes
No
Not Applicable
Poor Customer Service
1
37
F
V6CRG6D
City
No Membership
05-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:08:58
20
118.6
13,783.56
24
705.77
No
Yes
Yes
No Information Available
Too many ads
1
51
M
725G1OO
City
Platinum Membership
04-12-2015
?
xxxxxxxx
Without Offers
?
Wi-Fi
1:40:24
11
432.95
98,078.78
14
1,178.5984
Yes
Yes
Yes
Solved
Quality Customer Care
0
11
M
BR5JVGB
Town
Gold Membership
18-09-2016
?
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
19:20:24
13
905.475333
3,588.89
22
782.96
Yes
No
No
Not Applicable
Poor Website
0
33
F
7P2O50K
City
No Membership
26-02-2015
Yes
CID12176
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
8:42:02
15
57.28
17,516.18
Error
635.03
Yes
No
Yes
Solved in Follow-up
Poor Website
1
15
F
PIUD9G3
City
Gold Membership
27-05-2017
Yes
CID58182
Without Offers
Desktop
Wi-Fi
18:38:53
14
52.89
8,008.97
19
767.63
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
17
F
8N4Q251
Town
Silver Membership
04-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
11:10:45
9
342.39
14,706.93
Error
723.75
Yes
No
Yes
Unsolved
No reason specified
0
34
F
JTX6K6F
City
Basic Membership
21-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
2:48:33
12
264.92
19,849.18
39.01260915
616.15
No
Yes
No
Not Applicable
Poor Product Quality
1
58
M
QHAHNZO
City
Basic Membership
28-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
1:29:08
12
32.93
7,086.82
13
620.57
Yes
No
No
Not Applicable
Poor Product Quality
1
19
M
G3234HC
Village
No Membership
17-07-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
22:55:12
5
996.99
36,167.95
25
698.57
No
Yes
Yes
Solved
Poor Website
1
54
F
NE3S6I1
Town
Gold Membership
16-12-2015
Yes
CID63033
Without Offers
Smartphone
Mobile_Data
17:24:17
8
284.48
20,294.54
6
-228.716282
Yes
No
Yes
No Information Available
No reason specified
1
40
M
92MM2ZF
Town
Silver Membership
13-07-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
21:48:09
9
108.82
2,713.82
14
693.81
Yes
No
No
Not Applicable
Poor Customer Service
1
17
F
J75BDZZ
Village
Gold Membership
26-04-2017
Yes
CID39055
Gift Vouchers/Coupons
Desktop
Fiber_Optic
6:47:48
15
137.08
20,875.18
26
694.16
No
Yes
No
Not Applicable
Poor Product Quality
1
23
F
4TVO5PZ
City
Premium Membership
03-01-2015
Yes
CID19303
Without Offers
?
Wi-Fi
2:20:49
18
138.79
30,124.62
9
796.87
Yes
No
No
Not Applicable
Poor Customer Service
0
11
F
B3E2OQF
Village
Silver Membership
05-07-2017
?
CID27724
Credit/Debit Card Offers
Desktop
Fiber_Optic
5:15:27
5
114.38
35,493.36
63.52353736
622.53
No
Yes
Yes
No Information Available
Poor Website
1
20
M
F5O4NNL
City
Basic Membership
15-02-2016
Yes
CID40143
Credit/Debit Card Offers
?
Mobile_Data
1:33:14
4
109.9
28,532.91
28.39730232
null
No
Yes
Yes
Solved
Too many ads
1
63
M
NIIL518
City
Silver Membership
04-05-2015
Yes
CID29256
Credit/Debit Card Offers
Desktop
Mobile_Data
7:48:06
-999
108.21
22,467.25
11
657.93
No
Yes
Yes
Solved in Follow-up
Poor Website
1
20
F
H3CKPQ2
Town
No Membership
11-09-2017
?
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
17:21:32
3
229.64
3,402.68
27
559.38
Yes
Yes
Yes
Unsolved
No reason specified
1
60
M
XVJC8LD
null
Basic Membership
18-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
20:20:44
13
33.87
16,983.13
27
629.21
No
Yes
Yes
Unsolved
Too many ads
1
12
F
CB23OQJ
Town
No Membership
29-08-2017
Yes
CID12417
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:20:35
6
225.36
35,793.3
9
655.56
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
27
F
XQTNY1R
null
No Membership
29-11-2017
Yes
CID61629
Gift Vouchers/Coupons
?
Fiber_Optic
5:35:23
8
78.26
36,745.44
Error
586.91
No
Yes
No
Not Applicable
Poor Product Quality
1