age
int64 10
64
| gender
stringclasses 3
values | security_no
stringlengths 7
8
| region_category
stringclasses 3
values | membership_category
stringclasses 6
values | joining_date
stringlengths 10
10
| joined_through_referral
stringclasses 3
values | referral_id
stringlengths 4
11
| preferred_offer_types
stringclasses 3
values | medium_of_operation
stringclasses 4
values | internet_option
stringclasses 3
values | last_visit_time
stringlengths 7
8
| days_since_last_login
int64 -999
26
| avg_time_spent
float64 -2,814.11
3.24k
| avg_transaction_value
float64 800
99.9k
| avg_frequency_login_days
stringlengths 1
12
| points_in_wallet
float64 -760.66
2.07k
⌀ | used_special_discount
stringclasses 2
values | offer_application_preference
stringclasses 2
values | past_complaint
stringclasses 2
values | complaint_status
stringclasses 5
values | feedback
stringclasses 9
values | churn_risk_score
int64 0
1
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
17 |
F
|
7BWETVG
|
Town
|
Silver Membership
|
01-02-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
10:14:05
| 20 | 66.74 | 38,376.94 |
13
| 720.94 |
Yes
|
No
|
Yes
|
Solved
|
Poor Customer Service
| 0 |
61 |
M
|
UWHDBLA
|
Town
|
Premium Membership
|
30-01-2017
|
Yes
|
CID13253
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
18:52:48
| 18 | 49.96 | 16,244.27 |
14
| 779.5 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 0 |
53 |
M
|
B2SJGGP
|
City
|
No Membership
|
12-10-2016
|
Yes
|
CID26845
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
10:56:41
| 12 | 32.46 | 34,639.61 |
15
| 694.61 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 1 |
57 |
F
|
4NLAC7T
|
City
|
Premium Membership
|
03-03-2015
|
Yes
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
3:55:30
| 23 | 45.86 | 34,049.22 |
5
| 716.53 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 0 |
28 |
M
|
KUT02XS
|
Town
|
No Membership
|
21-01-2016
|
?
|
CID6050
|
Gift Vouchers/Coupons
|
Both
|
Mobile_Data
|
13:37:56
| -999 | 253.31 | 31,167.31 |
23
| 627.01 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
48 |
F
|
ZF41MEC
|
Town
|
Basic Membership
|
06-08-2017
|
?
|
CID51948
|
Without Offers
|
Desktop
|
Mobile_Data
|
2:27:41
| 10 | 50.44 | 30,882.6 |
Error
| 308.326585 |
Yes
|
No
|
Yes
|
No Information Available
|
No reason specified
| 1 |
55 |
M
|
11PRUYE
|
Town
|
Premium Membership
|
23-01-2015
|
Yes
|
CID28287
|
Without Offers
|
Both
|
Fiber_Optic
|
10:24:05
| 21 | 251.3 | 8,239.88 |
17
| 738.98 |
Yes
|
No
|
Yes
|
Solved
|
No reason specified
| 0 |
56 |
F
|
ES7FZL8
|
City
|
Gold Membership
|
06-05-2017
|
Yes
|
CID19608
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
4:42:13
| 1 | 1,144.81 | 69,571.33 |
Error
| null |
Yes
|
Yes
|
No
|
Not Applicable
|
Products always in Stock
| 0 |
44 |
F
|
NUR8VGW
|
Town
|
Premium Membership
|
22-07-2015
|
Yes
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
9:00:35
| 14 | 359.5 | 20,279.77 |
28
| 747.76 |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
52 |
M
|
M9AG0ZT
|
Town
|
No Membership
|
27-03-2017
|
Yes
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Wi-Fi
|
4:52:17
| 6 | 34.62 | 25,290.82 |
8
| 600.53 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 1 |
53 |
M
|
ALJZ5MN
|
Town
|
No Membership
|
18-11-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Mobile_Data
|
3:33:47
| 20 | 440.86 | 41,620.95 |
18
| 580.35 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Website
| 1 |
22 |
M
|
PICTIR3
|
City
|
No Membership
|
02-08-2016
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Mobile_Data
|
20:56:02
| 5 | 366.06 | 2,124.9 |
13
| 552.09 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
41 |
M
|
U5EIZ2H
|
Town
|
No Membership
|
02-07-2015
|
Yes
|
CID14887
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
7:53:54
| 14 | 65.68 | 41,814.9 |
11
| 602.08 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
44 |
F
|
BKUDC3U
| null |
Platinum Membership
|
19-02-2017
|
?
|
CID33200
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
11:48:06
| 17 | 30.31 | 36,893.21 |
18
| 838.3 |
No
|
Yes
|
No
|
Not Applicable
|
Products always in Stock
| 0 |
60 |
M
|
J6FAF99
|
City
|
No Membership
|
13-12-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
9:46:03
| 15 | 55.09 | 31,020.45 |
16
| 625.58 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 1 |
26 |
F
|
RCVLKSF
|
City
|
Platinum Membership
|
09-12-2016
|
Yes
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Mobile_Data
|
14:08:57
| 4 | 42.99 | 16,199.75 |
21
| 749.88 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 0 |
48 |
M
|
TRF4A9I
|
Town
|
Platinum Membership
|
11-03-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
10:19:09
| 7 | 183.12 | 43,656.69 |
14
| null |
Yes
|
No
|
Yes
|
Unsolved
|
No reason specified
| 0 |
33 |
F
|
LVXN9OZ
| null |
Basic Membership
|
08-06-2017
|
Yes
|
CID11071
|
Credit/Debit Card Offers
|
Both
|
Mobile_Data
|
22:35:06
| 2 | 423.42 | 29,256.85 |
20
| 542.26 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 1 |
14 |
M
|
CGZSIFK
|
City
|
Platinum Membership
|
14-12-2015
|
Yes
|
CID5544
|
Credit/Debit Card Offers
|
Both
|
Fiber_Optic
|
20:22:28
| 13 | 446.61 | 49,488.78 |
18
| null |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
18 |
M
|
BGK7GS4
|
City
|
No Membership
|
21-02-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
9:52:23
| 6 | 30.78 | 4,555.22 |
Error
| 670.97 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Product Quality
| 1 |
43 |
M
|
BQC8BT0
|
City
|
Premium Membership
|
22-11-2016
|
Yes
|
CID45514
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
4:19:53
| 6 | 548.84 | 15,818.48 |
3
| 738.58 |
Yes
|
Yes
|
No
|
Not Applicable
|
User Friendly Website
| 0 |
36 |
F
|
H08M1VG
| null |
Premium Membership
|
28-06-2016
|
?
|
xxxxxxxx
|
Without Offers
|
Both
|
Fiber_Optic
|
21:39:16
| 8 | 204.74 | 34,853.31 |
9
| 743.78 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
16 |
F
|
QZR5PXY
|
City
|
No Membership
|
11-06-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
18:31:10
| 10 | 133.91 | 7,152.41 |
17
| 517.93 |
No
|
Yes
|
Yes
|
Solved
|
Too many ads
| 1 |
60 |
F
|
7RFYYHH
| null |
No Membership
|
25-07-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Both
|
Wi-Fi
|
19:19:19
| 19 | 221.56 | 13,687.87 |
11
| null |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
49 |
M
|
CA2W13S
|
City
|
Premium Membership
|
14-01-2015
|
Yes
|
CID14122
|
Without Offers
|
?
|
Mobile_Data
|
23:52:21
| 7 | 126.9 | 17,573.23 |
13
| null |
No
|
Yes
|
Yes
|
Solved
|
Poor Product Quality
| 0 |
10 |
M
|
07LB9ON
|
Town
|
Platinum Membership
|
26-05-2016
|
Yes
|
CID45421
|
Without Offers
|
Both
|
Fiber_Optic
|
3:25:43
| 12 | 316.66 | 14,032.49 |
8
| 792.14 |
Yes
|
Yes
|
Yes
|
Unsolved
|
User Friendly Website
| 0 |
39 |
F
|
SXTWP62
|
Village
|
Gold Membership
|
03-06-2016
|
Yes
|
CID53926
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
7:30:40
| 9 | 107.13 | 92,046.13 |
Error
| 746.09 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
User Friendly Website
| 0 |
49 |
F
|
RPLOXMB
|
City
|
Basic Membership
|
03-12-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
10:32:17
| 16 | 33.98 | 35,489.21 |
Error
| null |
Yes
|
No
|
Yes
|
Solved
|
Poor Product Quality
| 1 |
41 |
F
|
M1MOCVM
|
Town
|
No Membership
|
23-10-2015
|
?
|
CID51004
|
Without Offers
|
Smartphone
|
Wi-Fi
|
5:10:49
| 15 | 248.19 | 10,918.19 |
5
| 589.01 |
Yes
|
No
|
Yes
|
No Information Available
|
No reason specified
| 1 |
16 |
F
|
EHWXS8J
|
Town
|
No Membership
|
14-04-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Both
|
Fiber_Optic
|
2:27:56
| 8 | 208.28 | 47,169.38 |
15
| 604.04 |
No
|
Yes
|
Yes
|
Solved
|
Poor Website
| 0 |
18 |
M
|
8W78R3F
|
City
|
No Membership
|
08-03-2016
|
Yes
|
CID57898
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
10:52:02
| 3 | -888.789179 | 9,741.48 |
25
| 643.66 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 1 |
46 |
M
|
17G7DI7
|
Town
|
Basic Membership
|
09-06-2015
|
Yes
|
CID41203
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
21:40:39
| 11 | 1,276.212916 | 40,510.77 |
Error
| 670.11 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Product Quality
| 0 |
61 |
M
|
CGEJ7BF
|
Village
|
Premium Membership
|
21-11-2017
|
?
|
CID29649
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
22:46:09
| 13 | 31.13 | 34,571.77 |
7
| 828.44 |
Yes
|
No
|
No
|
Not Applicable
|
Quality Customer Care
| 0 |
47 |
M
|
HN8K17A
|
City
|
Platinum Membership
|
07-09-2015
|
?
|
CID19257
|
Without Offers
|
Desktop
|
Wi-Fi
|
5:28:41
| 2 | 355.44 | 22,367.26 |
22
| 788.865383 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 0 |
39 |
M
|
D88ZWM9
|
City
|
Gold Membership
|
04-12-2016
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Fiber_Optic
|
4:58:07
| 5 | 484.84 | 46,619.89 |
14
| 1,255.855496 |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
39 |
M
|
EKEUCFS
|
City
|
Basic Membership
|
08-12-2016
|
?
|
CID53713
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
13:43:54
| 6 | 52.49 | 34,070.22 |
17
| 565.2 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
40 |
F
|
5IN3GCA
| null |
Basic Membership
|
22-04-2015
|
Yes
|
CID44215
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
7:18:51
| 7 | 584.11 | 5,358.42 |
5
| 706.21 |
Yes
|
No
|
Yes
|
Solved
|
Too many ads
| 1 |
13 |
M
|
QW2KB54
|
Town
|
Gold Membership
|
07-12-2017
|
?
|
CID48256
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
0:03:12
| 12 | 41.37 | 21,412.92 |
23
| 653.77 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Customer Service
| 0 |
37 |
F
|
NQQT41K
|
City
|
No Membership
|
18-07-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Wi-Fi
|
18:58:35
| 12 | 244.2 | 36,444.95 |
30
| 625.9 |
Yes
|
Yes
|
Yes
|
Solved
|
No reason specified
| 1 |
27 |
F
|
RSVMBV6
|
Town
|
Platinum Membership
|
22-04-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
3:35:39
| 19 | 52.54 | 13,416.25 |
8
| 773.49 |
No
|
Yes
|
No
|
Not Applicable
|
Products always in Stock
| 0 |
43 |
F
|
L7OIBNF
| null |
No Membership
|
01-05-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
8:45:44
| 11 | 179.36 | 8,873.02 |
7
| 606.28 |
No
|
Yes
|
Yes
|
Solved
|
Too many ads
| 1 |
21 |
M
|
R6MYH2P
|
City
|
Gold Membership
|
04-09-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
10:47:19
| 9 | 168.34 | 7,434.96 |
26
| 761.75 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
24 |
M
|
4FI0BRZ
|
City
|
No Membership
|
09-07-2017
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Mobile_Data
|
1:38:02
| -999 | 99.85 | 25,768.64 |
23
| 666.29 |
No
|
Yes
|
Yes
|
No Information Available
|
Too many ads
| 1 |
47 |
F
|
J36FTLR
|
Town
|
No Membership
|
12-12-2015
|
Yes
|
CID30764
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
13:08:00
| 16 | 105.64 | 45,119.06 |
17
| 636.64 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
57 |
M
|
SLAMXLD
|
City
|
Platinum Membership
|
22-03-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
8:32:24
| 11 | 373.51 | 84,770.55 |
2
| 753.43 |
Yes
|
No
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
22 |
F
|
VKC4W6J
| null |
Basic Membership
|
08-09-2015
|
Yes
|
xxxxxxxx
|
Without Offers
|
?
|
Mobile_Data
|
19:36:57
| 18 | 109.85 | 27,991.19 |
Error
| 664.24 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
29 |
F
|
OGSG444
|
City
|
Gold Membership
|
17-12-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
16:01:55
| 19 | 325.05 | 33,657.65 |
29
| 607.41 |
Yes
|
Yes
|
Yes
|
Solved
|
Too many ads
| 1 |
59 |
M
|
Y1J3TJT
|
Town
|
Silver Membership
|
01-08-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
15:22:10
| 18 | 188.96 | 13,833.47 |
25
| 341.345031 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Customer Service
| 1 |
30 |
M
|
CCYMVLL
|
City
|
Platinum Membership
|
21-05-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Both
|
Wi-Fi
|
13:23:26
| 16 | 243.36 | 31,204.84 |
8
| 736.54 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
15 |
F
|
V9NX0G1
|
Town
|
Silver Membership
|
20-02-2016
|
Yes
|
CID23432
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
0:58:28
| 15 | 400.67 | 3,168.53 |
22
| 712 |
No
|
Yes
|
Yes
|
Solved
|
Too many ads
| 1 |
48 |
M
|
ZOGQ6WW
|
Town
|
Basic Membership
|
15-09-2015
|
?
|
CID54090
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
21:52:43
| -999 | 179.01 | 18,798.86 |
10
| 563.52 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Product Quality
| 1 |
19 |
F
|
VLH63LK
|
Town
|
Basic Membership
|
18-02-2015
|
Yes
|
CID24183
|
Gift Vouchers/Coupons
|
?
|
Wi-Fi
|
22:54:17
| 15 | 81.41 | 39,808.08 |
26
| 555.28 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 0 |
53 |
M
|
75JDEJ7
|
Town
|
No Membership
|
29-01-2015
|
?
|
CID59910
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
5:41:20
| 5 | 147.92 | 920.16 |
12
| 551.74 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 1 |
11 |
F
|
CF7ZKQN
| null |
No Membership
|
20-06-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Mobile_Data
|
5:39:41
| -999 | 155.33 | 4,251.48 |
19
| 620.04 |
Yes
|
No
|
Yes
|
Solved
|
Poor Website
| 0 |
58 |
M
|
TBIQNF8
| null |
Silver Membership
|
22-06-2017
|
Yes
|
CID54506
|
Without Offers
|
Desktop
|
Fiber_Optic
|
17:23:08
| 16 | 533.78 | 45,223.7 |
26
| 746.33 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 0 |
23 |
M
|
NWM7TBD
|
Town
|
Basic Membership
|
26-07-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
8:58:25
| -999 | 64.68 | 47,409.82 |
28
| 506.54 |
No
|
Yes
|
Yes
|
Solved
|
Too many ads
| 1 |
18 |
M
|
WRGN3FY
|
Town
|
Basic Membership
|
05-02-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
1:28:48
| 16 | 67.4 | 38,665.07 |
5
| 642.6 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
55 |
F
|
D7QD68B
|
City
|
Silver Membership
|
28-02-2015
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Wi-Fi
|
3:31:53
| 3 | 32.16 | 30,961.79 |
19
| 643.95 |
No
|
Yes
|
Yes
|
No Information Available
|
Too many ads
| 1 |
18 |
F
|
J8W84D5
| null |
Platinum Membership
|
15-09-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
22:15:30
| 9 | 956.863825 | 34,844.77 |
14
| 787.91 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 0 |
14 |
M
|
2C2L5AG
|
Town
|
Gold Membership
|
19-02-2016
|
Yes
|
CID19650
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
3:41:36
| 11 | 786.87 | 993.35 |
8
| 794.87 |
Yes
|
Yes
|
Yes
|
No Information Available
|
Poor Customer Service
| 0 |
30 |
M
|
TWO4XXV
|
City
|
Basic Membership
|
14-04-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
13:27:04
| 18 | 33.89 | 7,090.72 |
13
| 338.695079 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
No reason specified
| 1 |
12 |
M
|
DF3B7IX
|
City
|
Premium Membership
|
10-07-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
20:01:03
| 8 | 103.65 | 18,120.28 |
23
| 766.88 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 0 |
11 |
M
|
8C1H7V8
|
City
|
Basic Membership
|
03-04-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
6:34:22
| 23 | 80.73 | 2,453.08 |
14
| 697.06 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Website
| 1 |
41 |
F
|
FOAER0E
|
City
|
Platinum Membership
|
18-12-2015
|
Yes
|
CID36702
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
16:10:40
| 4 | 292.84 | 30,910.57 |
19
| 799.81 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
29 |
M
|
ICXQE91
| null |
No Membership
|
21-07-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
?
|
Wi-Fi
|
16:05:51
| -999 | 58.87 | 8,895.98 |
-12.85002298
| 579.37 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
No reason specified
| 1 |
10 |
M
|
RVS04YL
|
City
|
Silver Membership
|
25-02-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
6:50:51
| 19 | 105.3 | 3,483.55 |
14
| 724.41 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
22 |
F
|
9ZJRFRX
|
Town
|
Premium Membership
|
19-09-2017
|
Yes
|
CID31614
|
Without Offers
|
Desktop
|
Wi-Fi
|
12:16:25
| 11 | 153.396351 | 71,712.27 |
Error
| 777.13 |
Yes
|
No
|
Yes
|
Solved
|
Quality Customer Care
| 0 |
55 |
F
|
LSUQ104
|
City
|
Silver Membership
|
25-08-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
23:33:43
| 14 | 357.8 | 38,237.46 |
6
| 707.72 |
Yes
|
No
|
Yes
|
Unsolved
|
Quality Customer Care
| 0 |
25 |
F
|
SNHOC3L
| null |
Silver Membership
|
12-05-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
19:50:33
| 15 | -639.595797 | 26,138.79 |
29
| 626.15 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
58 |
M
|
NAJNIBW
|
Town
|
Basic Membership
|
08-11-2015
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Wi-Fi
|
0:33:45
| 10 | 494.95 | 24,186.15 |
13
| -0.788907 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Product Quality
| 1 |
14 |
F
|
NLJNY3U
|
Town
|
Gold Membership
|
22-08-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
9:42:27
| 13 | 233.44 | 8,194.46 |
-7.997055133
| 772.71 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
User Friendly Website
| 0 |
64 |
M
|
C4LZ4PX
|
City
|
Gold Membership
|
08-06-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
5:41:47
| 15 | -803.722383 | 22,749.37 |
29
| 719.02 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Too many ads
| 1 |
12 |
M
|
6AU99E3
|
Village
|
Gold Membership
|
14-05-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Both
|
Fiber_Optic
|
11:16:49
| 18 | 427.59 | 31,661.48 |
18
| 682.56 |
Yes
|
No
|
Yes
|
Solved
|
No reason specified
| 1 |
46 |
M
|
72OE4JL
|
Town
|
Silver Membership
|
24-07-2017
|
Yes
|
CID1841
|
Gift Vouchers/Coupons
|
?
|
Wi-Fi
|
0:59:56
| 19 | 987.997192 | 13,740.97 |
14
| 798.28 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Product Quality
| 0 |
17 |
M
|
NIBUBX1
|
Town
|
Basic Membership
|
17-12-2015
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Wi-Fi
|
0:08:46
| 8 | 486.88 | 24,853.86 |
20
| 638.84 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 1 |
47 |
F
|
XV3N4DM
|
City
|
Premium Membership
|
02-07-2016
|
?
|
CID58110
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
7:58:54
| 13 | 106.28 | 50,270.95 |
14
| 834.17 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Reasonable Price
| 0 |
19 |
M
|
1VWDW8K
|
City
|
Basic Membership
|
08-12-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
3:13:31
| 16 | 457.76 | 14,611.38 |
12
| 975.088997 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
25 |
M
|
OYQ21KO
|
City
|
Gold Membership
|
15-02-2017
|
Yes
|
CID18144
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
17:46:57
| 12 | 79.92 | 42,037.19 |
Error
| 645.11 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
28 |
F
|
PN562ZD
| null |
Gold Membership
|
18-04-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
?
|
Wi-Fi
|
8:20:46
| 21 | 341.25 | 35,453.71 |
Error
| 774.73 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
38 |
F
|
3VQJTD4
|
Town
|
Silver Membership
|
04-11-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
19:46:20
| 18 | 426.23 | 95,166.22 |
18
| null |
No
|
Yes
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
25 |
F
|
514EUSE
|
Town
|
No Membership
|
04-10-2016
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Fiber_Optic
|
23:16:27
| 8 | 425.42 | 34,740.22 |
22
| 519.15 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
60 |
M
|
67XOARU
|
Town
|
Basic Membership
|
04-02-2016
|
Yes
|
CID58131
|
Without Offers
|
Desktop
|
Mobile_Data
|
8:38:03
| 19 | 34.51 | 38,878.26 |
25
| 644.47 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 1 |
60 |
F
|
O2MLNQP
|
Village
|
Gold Membership
|
29-07-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
16:04:47
| 10 | 400.66 | 51,126.64 |
10
| 702.58 |
Yes
|
Yes
|
Yes
|
Solved in Follow-up
|
Quality Customer Care
| 0 |
55 |
M
|
0WN78OH
|
City
|
Gold Membership
|
18-02-2016
|
Yes
|
CID2363
|
Without Offers
|
Desktop
|
Wi-Fi
|
4:50:17
| 19 | 671.2 | 40,148.94 |
10
| 615.13 |
Yes
|
No
|
Yes
|
Unsolved
|
No reason specified
| 1 |
52 |
M
|
QFRVJY6
|
Town
|
No Membership
|
21-03-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
22:31:06
| 10 | 33.9 | 44,480.89 |
18
| 641.07 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 1 |
17 |
F
|
Z97SIEF
|
City
|
Gold Membership
|
03-09-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
5:55:59
| 14 | 255.3 | 49,673.49 |
5
| 229.433562 |
Yes
|
No
|
Yes
|
No Information Available
|
Too many ads
| 0 |
32 |
F
|
5LPEHL0
|
City
|
Basic Membership
|
08-04-2016
|
Yes
|
CID59426
|
Without Offers
|
Desktop
|
Fiber_Optic
|
6:41:11
| 12 | 245.72 | 28,447.64 |
29
| 612.34 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
50 |
F
|
X4J7LI7
| null |
Basic Membership
|
12-04-2016
|
Yes
|
CID51645
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
16:59:07
| 19 | -1,015.977571 | 10,237.57 |
16
| 525.76 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 1 |
19 |
M
|
PDI78W9
|
City
|
No Membership
|
12-07-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
8:28:42
| 16 | 120.7 | 1,106.44 |
Error
| null |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 1 |
51 |
F
|
FLV6YGY
|
City
|
Gold Membership
|
04-09-2015
|
Yes
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
?
|
Mobile_Data
|
4:18:50
| 6 | -323.917153 | 44,403.9 |
24
| 1,637.6765 |
Yes
|
Yes
|
Yes
|
Solved
|
Poor Customer Service
| 0 |
34 |
F
|
YZB7YPP
| null |
No Membership
|
10-10-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
20:01:27
| 18 | 1,228.401113 | 45,746.62 |
28
| 707.47 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
62 |
F
|
YX0PFFJ
|
Village
|
Silver Membership
|
22-09-2016
|
Yes
|
CID30242
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
11:06:30
| 9 | 2,217.195991 | 9,743.22 |
5
| 712.22 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
29 |
F
|
TLSUQFU
| null |
Premium Membership
|
21-12-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
17:44:30
| 20 | 261.2 | 38,414.2 |
7
| 713.34 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 0 |
46 |
F
|
KI5RE3Q
|
Village
|
Gold Membership
|
15-09-2015
|
?
|
CID14173
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
3:01:30
| 1 | 374.79 | 49,846.35 |
17
| 631 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
34 |
M
|
96CU1OT
|
Town
|
No Membership
|
08-11-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
6:14:44
| 7 | 43.63 | 4,339.28 |
19
| 553.12 |
No
|
Yes
|
Yes
|
Solved
|
No reason specified
| 1 |
14 |
F
|
LKHA8HD
|
City
|
Basic Membership
|
07-11-2015
|
Yes
|
CID29959
|
Without Offers
|
Desktop
|
Wi-Fi
|
21:58:18
| 11 | 34.04 | 29,152.32 |
28
| 522.93 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Product Quality
| 1 |
60 |
F
|
7IBVWED
|
Town
|
Silver Membership
|
08-06-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
4:16:51
| 6 | 455.85 | 31,868.48 |
10
| 716.77 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Too many ads
| 1 |
25 |
M
|
P38G99A
|
Town
|
Silver Membership
|
11-04-2016
|
Yes
|
CID35199
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
22:31:21
| 18 | 274.44 | 45,374.75 |
19
| 750.69 |
Yes
|
No
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
47 |
M
|
FCLW25T
|
City
|
Gold Membership
|
30-03-2016
|
Yes
|
CID54209
|
Without Offers
|
Smartphone
|
Wi-Fi
|
15:34:30
| 8 | 882.54 | 32,166.81 |
26
| 504.88327 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
33 |
F
|
RA8FI0R
|
Town
|
Premium Membership
|
05-06-2015
|
Yes
|
CID2944
|
Credit/Debit Card Offers
|
?
|
Wi-Fi
|
0:27:09
| 5 | 32.75 | 1,651.2 |
20
| 739.87 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
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