age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
37
M
TS3JGOK
City
Gold Membership
07-06-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
8:14:28
11
1,262.390166
46,788.53
28
670.16
No
Yes
Yes
No Information Available
Poor Website
1
19
M
ZY2HK93
City
Gold Membership
27-07-2017
?
CID24293
Without Offers
Smartphone
Wi-Fi
19:17:00
19
988.271038
22,025.52
Error
689.13
No
Yes
No
Not Applicable
Too many ads
1
27
M
JDQFYLY
City
Gold Membership
07-03-2016
Yes
CID47674
Credit/Debit Card Offers
Desktop
Mobile_Data
18:11:25
13
59.67
86,722.97
18
null
No
Yes
Yes
Solved in Follow-up
User Friendly Website
0
62
F
SASP28J
Town
Silver Membership
24-07-2015
Yes
CID46521
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
16:16:17
9
182.4
26,434.1
17
624.33
No
Yes
No
Not Applicable
No reason specified
1
33
F
FYNC4WD
Town
No Membership
09-04-2017
?
CID17160
Without Offers
Smartphone
Fiber_Optic
2:38:05
14
169.91
47,566.01
21
581.71
Yes
No
No
Not Applicable
Poor Customer Service
1
16
F
Z8ARW2N
Town
Gold Membership
29-05-2016
Yes
CID22651
Gift Vouchers/Coupons
Both
Fiber_Optic
23:06:14
-999
385.39
43,044.72
12
773.2
Yes
No
Yes
Unsolved
Products always in Stock
0
55
M
8TDTFBP
Town
Gold Membership
27-02-2016
Yes
CID36389
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:48:34
14
666.05
36,361.69
12
718.38
No
Yes
No
Not Applicable
No reason specified
1
45
F
6KRPD4K
Village
Basic Membership
19-02-2017
Yes
CID52909
Credit/Debit Card Offers
?
Fiber_Optic
10:51:18
-999
824.059617
46,926.5
19
562.94
Yes
No
No
Not Applicable
No reason specified
1
64
M
TUFP76T
Town
Platinum Membership
13-11-2016
Yes
CID24048
Without Offers
Desktop
Wi-Fi
1:41:02
14
689.81
83,315.29
15
794.63
Yes
No
No
Not Applicable
Reasonable Price
0
19
F
GMHM06V
City
Premium Membership
04-07-2017
Yes
CID1905
Without Offers
Desktop
Fiber_Optic
18:32:12
10
120.86
10,014.38
10
null
Yes
No
Yes
No Information Available
Poor Website
0
43
F
Z9L90XW
City
Basic Membership
13-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
12:19:54
-999
362.3
33,364.02
19
696.23
Yes
No
Yes
Solved in Follow-up
Poor Website
1
39
M
2C7YHXP
City
Gold Membership
25-03-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
19:57:09
13
46.95
12,410.02
26
764.93
Yes
No
Yes
Unsolved
No reason specified
0
28
M
RBRXOOE
null
No Membership
17-03-2016
?
CID45943
Without Offers
Desktop
Fiber_Optic
4:47:09
20
-826.155004
5,074.29
27
679.9
Yes
No
No
Not Applicable
Poor Website
1
52
F
9V9VWJE
null
Premium Membership
24-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
1:37:41
11
363.07
26,749.76
22
716.48
Yes
Yes
No
Not Applicable
Too many ads
0
16
F
8LRW58F
null
No Membership
11-10-2016
?
CID49729
Credit/Debit Card Offers
?
Wi-Fi
8:04:28
8
156.98
41,256.75
7
1,003.557581
No
Yes
Yes
Solved
Too many ads
1
31
F
1VYF8RS
Town
Gold Membership
04-04-2016
Yes
CID27738
Credit/Debit Card Offers
Smartphone
Mobile_Data
5:46:10
18
30.25
36,595.76
17
697.45
No
Yes
Yes
Unsolved
Too many ads
1
62
F
LO3EFPJ
Town
Silver Membership
23-12-2016
Yes
CID36219
Credit/Debit Card Offers
Smartphone
Mobile_Data
23:38:32
21
-359.832713
10,214.71
7
685.45
Yes
No
No
Not Applicable
Poor Product Quality
1
45
F
ZHSHJ5N
Town
Basic Membership
28-05-2015
Yes
CID58660
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
7:52:38
2
123.48
32,856.88
-5.829151928
610.18
No
Yes
Yes
No Information Available
Poor Website
1
54
F
VNFE5GP
null
No Membership
10-01-2015
?
CID63584
Without Offers
Desktop
Wi-Fi
16:52:21
-999
204.95
5,044.32
20
524.78
Yes
Yes
No
Not Applicable
Poor Customer Service
1
29
M
COXDRYO
City
Platinum Membership
30-06-2017
Yes
CID37926
Without Offers
Smartphone
Fiber_Optic
23:01:56
21
240.88
28,999.12
8
809.53
No
Yes
Yes
Solved
Reasonable Price
0
26
M
IN6ZYNT
City
Platinum Membership
03-01-2016
Yes
CID22676
Without Offers
Both
Mobile_Data
23:18:10
14
1,029.73
37,560.24
5
718.78
Yes
Yes
No
Not Applicable
User Friendly Website
0
45
M
MRB91SV
Town
No Membership
08-01-2016
?
CID28178
Credit/Debit Card Offers
Smartphone
Mobile_Data
13:22:11
8
118.62
26,701.21
Error
581.71
Yes
No
No
Not Applicable
Poor Website
1
43
M
RGQ22OC
Village
Basic Membership
29-07-2015
Yes
CID52029
Credit/Debit Card Offers
Desktop
Mobile_Data
8:55:43
17
1,199.22025
19,188.07
15
579.72
No
Yes
No
Not Applicable
Poor Product Quality
1
31
F
NFE8S6Z
Village
Basic Membership
04-09-2017
Yes
CID58616
Without Offers
Desktop
Mobile_Data
11:01:55
13
31.21
28,688.16
8
1,013.331893
Yes
No
No
Not Applicable
Poor Customer Service
1
62
M
SXUCTUV
City
Basic Membership
26-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
13:54:56
24
97.88
26,663.82
26
550.93
No
Yes
No
Not Applicable
No reason specified
1
55
M
52LRFUX
City
No Membership
29-08-2017
?
CID5718
Gift Vouchers/Coupons
Both
Wi-Fi
12:49:22
12
935.63
2,918.19
6
848.453468
Yes
No
No
Not Applicable
Poor Website
1
21
M
L83KWT8
Town
Gold Membership
11-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
20:28:46
-999
137.34
38,981.07
27
1,141.370143
Yes
No
No
Not Applicable
Too many ads
1
63
F
1289SYD
City
Silver Membership
03-10-2017
Yes
CID18338
Gift Vouchers/Coupons
?
Fiber_Optic
20:04:20
18
131.72
55,130.31
2
712
No
Yes
No
Not Applicable
Reasonable Price
0
41
F
RN9ZVPS
Town
Gold Membership
25-04-2015
Yes
CID35944
null
Desktop
Mobile_Data
2:06:40
16
328.22
18,493.49
Error
648.38
No
Yes
No
Not Applicable
Poor Website
1
58
M
YH3MFCO
null
Basic Membership
04-08-2016
?
CID8757
Without Offers
Smartphone
Wi-Fi
6:23:12
18
100.88
49,327.36
27
580.85
No
Yes
Yes
No Information Available
Poor Customer Service
1
48
F
9G1UQMF
null
No Membership
28-05-2015
?
CID154
Without Offers
Desktop
Fiber_Optic
21:40:45
3
43.63
25,654.35
Error
708.14
No
Yes
Yes
Solved
Poor Product Quality
1
17
M
91G58AG
Town
No Membership
07-07-2017
Yes
CID14367
Without Offers
Desktop
Fiber_Optic
7:30:59
15
-921.801362
25,930.42
Error
648.31
Yes
No
Yes
Solved
Poor Website
1
34
F
THM0DQX
City
Silver Membership
02-06-2015
Yes
CID9999
Credit/Debit Card Offers
?
Mobile_Data
7:02:16
10
143.22
32,511.56
9
753.89
Yes
No
No
Not Applicable
Poor Customer Service
0
33
M
LIJ3FYA
Village
No Membership
18-09-2016
Yes
CID51877
Credit/Debit Card Offers
Smartphone
Wi-Fi
13:10:00
16
890.75
27,052.78
27
511.63
Yes
Yes
Yes
No Information Available
No reason specified
1
57
M
QGILRNG
City
No Membership
03-05-2015
Yes
CID5140
Without Offers
Desktop
Wi-Fi
6:13:19
-999
89.29
16,048.1
6
537.44
No
Yes
No
Not Applicable
Poor Customer Service
1
44
M
P7QID2I
Town
Premium Membership
24-07-2017
Yes
CID46579
Credit/Debit Card Offers
Desktop
Fiber_Optic
16:09:49
13
62.17
18,457.99
7
271.149887
Yes
No
No
Not Applicable
Quality Customer Care
0
64
M
W88G2C7
Village
Platinum Membership
20-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
11:08:10
16
187.61
9,338.19
19
804.69
Yes
No
No
Not Applicable
Products always in Stock
0
24
F
RYNUJUF
Town
Platinum Membership
19-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
11:22:29
10
181.14
47,816.31
Error
792.99
No
Yes
No
Not Applicable
No reason specified
0
51
F
56JGJ8V
Town
Basic Membership
23-04-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
0:41:37
-999
50.64
11,927.65
7
635.47
No
Yes
No
Not Applicable
Too many ads
1
29
F
A8KHOZE
Town
No Membership
16-10-2016
Yes
CID20727
Credit/Debit Card Offers
Smartphone
Mobile_Data
17:28:16
3
344.92
32,584.72
12
650.59
No
Yes
Yes
Solved in Follow-up
No reason specified
1
57
M
X09LH8M
City
No Membership
08-08-2015
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
9:08:35
-999
279.28
45,987.77
18
600.19
No
Yes
No
Not Applicable
No reason specified
0
63
M
5XIC2JW
City
No Membership
24-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
22:05:56
-999
94.74
6,179.73
7
608.14
No
Yes
Yes
No Information Available
Poor Product Quality
1
18
F
D6EHAHU
Town
Basic Membership
28-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
1:19:47
22
40
8,815.22
6
530.28
No
Yes
Yes
Unsolved
Too many ads
1
16
M
T891USZ
null
Gold Membership
27-01-2016
?
CID46378
Without Offers
?
Mobile_Data
19:08:34
16
197.95
66,395.58
16
767.24
Yes
No
Yes
Unsolved
Reasonable Price
0
61
M
A45C9SU
Town
Platinum Membership
23-09-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
22:08:30
15
147.6
44,537.42
-5.990044826
786.22
Yes
No
No
Not Applicable
Reasonable Price
0
33
M
L6PL35R
Town
Silver Membership
04-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
0:23:47
18
240.15
6,129.48
13
999.35559
No
Yes
Yes
No Information Available
Too many ads
0
30
F
QMH1Z9J
null
Basic Membership
24-09-2016
Yes
CID35178
Credit/Debit Card Offers
Desktop
Wi-Fi
5:04:02
8
117.13
10,846.51
9
587.5
Yes
No
Yes
No Information Available
Poor Customer Service
1
51
F
2VJCHXQ
City
No Membership
23-09-2017
Yes
CID56635
Without Offers
Desktop
Fiber_Optic
8:23:24
13
86.55
943.2
26
623.73
Yes
No
No
Not Applicable
No reason specified
1
32
M
Y7GNS4X
City
Platinum Membership
23-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
17:59:51
4
32.25
23,394.24
13
-132.167595
No
Yes
Yes
Solved
No reason specified
0
30
F
GXBW3BQ
City
Platinum Membership
24-11-2016
Yes
CID51457
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
6:59:40
10
64.7
36,789.1
19
741.49
Yes
No
No
Not Applicable
Poor Customer Service
0
61
F
VS65WWF
City
Basic Membership
03-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
16:03:16
11
372.54
46,045.62
24
672.49
Yes
No
No
Not Applicable
Poor Product Quality
1
10
M
9BGGM7R
City
Gold Membership
30-09-2015
Yes
CID49393
Without Offers
Smartphone
Mobile_Data
22:12:52
13
165.4
40,822.99
12
632.34
No
Yes
Yes
Solved
Poor Website
1
32
F
MFKHTN8
City
Basic Membership
12-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
15:06:00
18
85.59
31,081.98
22
582.66
No
Yes
Yes
Unsolved
Too many ads
1
59
F
OYDUZBR
City
Silver Membership
15-09-2016
Yes
CID21440
Credit/Debit Card Offers
Desktop
Wi-Fi
20:30:56
8
111.23
24,174.43
14
715.42
No
Yes
Yes
No Information Available
Too many ads
1
11
F
85JMKMZ
Village
Basic Membership
19-10-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
9:39:08
10
-845.145273
27,822.88
5
256.338002
Yes
No
No
Not Applicable
Poor Website
1
10
M
QNE6LLU
Town
No Membership
07-09-2016
?
CID36406
Credit/Debit Card Offers
Desktop
Mobile_Data
13:19:46
18
41.94
30,481.77
12
679.75
No
Yes
No
Not Applicable
No reason specified
1
38
M
67HW7J8
null
No Membership
01-02-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
3:20:22
20
50.96
30,385.72
22
603.34
Yes
No
No
Not Applicable
Poor Product Quality
1
16
F
3CGJKOH
Village
No Membership
04-08-2017
Yes
CID56129
Without Offers
Smartphone
Fiber_Optic
12:40:29
18
343.64
6,780.14
5
591.43
Yes
No
Yes
No Information Available
Too many ads
1
42
M
87GDJKI
Town
No Membership
15-01-2016
?
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
12:31:48
24
147.82
7,061.42
17
621.3
No
Yes
No
Not Applicable
Poor Website
1
39
M
LGZF5T8
Town
No Membership
28-05-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
4:20:45
11
257.17
18,511.82
-1.781382527
522.91
Yes
No
No
Not Applicable
Poor Website
1
28
F
GOZBJNV
null
Silver Membership
31-08-2015
Yes
CID51422
Credit/Debit Card Offers
Desktop
Mobile_Data
16:13:47
3
633.44
43,909.42
27
671.13
Yes
Yes
No
Not Applicable
Poor Product Quality
1
53
F
3H857TQ
City
Basic Membership
20-09-2017
?
CID38012
Gift Vouchers/Coupons
Desktop
Fiber_Optic
8:46:33
12
1,295.332567
12,717.23
12
633.7
Yes
No
Yes
Unsolved
Poor Product Quality
1
31
F
BTPG51Y
City
Basic Membership
14-11-2015
?
CID30425
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
3:43:37
15
123.03
49,073.15
20
530.9
No
Yes
Yes
Solved in Follow-up
Too many ads
1
12
F
V8DI6UO
City
Gold Membership
05-12-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
19:13:03
22
111.59
35,258.39
28
799.36
Yes
No
Yes
Solved
Poor Customer Service
0
23
M
1BBGNQA
Village
No Membership
28-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
6:08:29
15
34.74
12,739.08
13
940.360096
Yes
No
No
Not Applicable
Poor Product Quality
1
17
F
ET6393J
City
Basic Membership
12-04-2015
Yes
CID3071
Gift Vouchers/Coupons
Both
Mobile_Data
2:42:21
-999
706.04
16,295.84
16
605.14
Yes
No
No
Not Applicable
Poor Website
1
10
F
6KV9474
City
Platinum Membership
26-09-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
18:02:22
7
30.78
36,541.7
29
1,161.310878
Yes
No
Yes
No Information Available
Poor Website
0
29
F
1T0WERX
City
Basic Membership
09-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
7:43:45
3
-543.422634
1,867.03
Error
607.69
No
Yes
No
Not Applicable
Poor Customer Service
1
55
F
A3QNYMQ
null
Platinum Membership
02-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
0:36:13
9
363.08
61,120.09
7
835.65
No
Yes
Yes
Solved
Quality Customer Care
0
37
F
2ATREAB
Village
Platinum Membership
02-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
11:42:08
9
314.63
12,655.38
1
847.55
Yes
No
Yes
No Information Available
User Friendly Website
0
56
M
2TMBE9O
Town
Gold Membership
30-08-2017
Yes
CID39250
Gift Vouchers/Coupons
Smartphone
Mobile_Data
0:45:35
12
284.86
35,569.56
16
632.96
Yes
Yes
No
Not Applicable
Too many ads
1
38
F
JNITD70
Town
Platinum Membership
16-06-2017
?
CID55251
Gift Vouchers/Coupons
Desktop
Fiber_Optic
8:10:16
22
34
31,556.23
5
753.75
Yes
No
Yes
No Information Available
Too many ads
0
47
F
XL4ASQ4
Town
No Membership
26-10-2016
Yes
CID59212
Without Offers
Smartphone
Fiber_Optic
22:51:37
11
619.88
31,642.82
25
264.204497
Yes
Yes
Yes
Unsolved
Too many ads
1
39
M
QUAMR3A
null
Silver Membership
12-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
22:38:41
19
250.47
48,347.19
28
675.02
Yes
No
Yes
Solved in Follow-up
Too many ads
1
10
M
DHUGCZV
Town
Gold Membership
04-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
8:35:28
21
80.78
36,066.57
29
799.74
No
Yes
No
Not Applicable
Poor Customer Service
0
64
M
DXV8BPG
Town
Basic Membership
17-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
8:26:52
12
205.01
20,988.85
17
715.54
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
36
F
E5CHZ0J
City
No Membership
24-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
12:15:53
11
246.9
38,643.9
7
678.36
Yes
No
No
Not Applicable
No reason specified
1
62
F
Y4NHFN0
null
No Membership
11-04-2015
Yes
CID10804
Credit/Debit Card Offers
Smartphone
Wi-Fi
5:53:15
4
33.85
16,942.29
Error
null
Yes
No
No
Not Applicable
Poor Website
1
36
F
IYS8CK9
Town
Basic Membership
26-10-2016
Yes
CID36020
Gift Vouchers/Coupons
Smartphone
Wi-Fi
16:44:24
24
41.21
6,893.07
17
519.28
Yes
No
Yes
Unsolved
No reason specified
1
45
F
21NEAFN
null
Gold Membership
12-08-2017
?
CID34928
Without Offers
Smartphone
Fiber_Optic
8:10:57
17
87.31
19,209.23
16
631.48
Yes
No
Yes
Solved in Follow-up
Poor Website
1
63
F
WGEPO5D
Town
Gold Membership
28-07-2017
Yes
CID1558
Without Offers
Smartphone
Wi-Fi
4:22:35
18
37.17
42,940.95
26
null
No
Yes
Yes
Solved in Follow-up
Too many ads
0
38
M
0UDTODG
Town
No Membership
26-01-2015
Yes
CID29451
Gift Vouchers/Coupons
Smartphone
Wi-Fi
13:11:44
12
165.89
17,176.69
24
657.64
No
Yes
No
Not Applicable
Poor Website
1
34
F
GPIT18R
City
Silver Membership
21-05-2017
?
CID36741
Gift Vouchers/Coupons
Smartphone
Mobile_Data
1:32:55
9
32.81
50,736.94
8
1,272.1449
Yes
No
No
Not Applicable
Reasonable Price
0
45
M
J6MVJQ2
Town
No Membership
07-05-2016
Yes
CID18322
Credit/Debit Card Offers
Desktop
Fiber_Optic
18:50:32
2
137.63
20,710.57
15
579.77
Yes
No
No
Not Applicable
Too many ads
1
46
F
SZHPNLR
City
Gold Membership
01-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
4:39:23
13
75.04
30,734.32
26
738.28
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
10
F
B6K2W3M
City
Silver Membership
02-08-2016
Yes
CID22663
Gift Vouchers/Coupons
Desktop
Mobile_Data
10:57:16
15
32.06
17,534.58
27
707.78
Yes
No
Yes
No Information Available
Poor Customer Service
0
40
F
8DT5N9I
Town
Gold Membership
23-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
6:21:17
10
815.797389
80,105.31
Error
785.79
No
Yes
Yes
Solved in Follow-up
Products always in Stock
0
42
F
J176SF0
Town
Platinum Membership
03-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
16:15:06
17
44.23
11,292.34
15
773.62
Yes
No
No
Not Applicable
Poor Product Quality
0
36
M
PVCY67N
Town
Silver Membership
11-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
0:24:13
20
156.72
49,063.33
7
722.59
No
Yes
Yes
Solved
No reason specified
0
37
F
MP1P1BC
City
Basic Membership
16-12-2016
Yes
CID62740
Without Offers
Desktop
Mobile_Data
23:18:37
11
950.65
44,099.27
21
662.74
Yes
No
Yes
Solved in Follow-up
No reason specified
1
29
F
EFEWKIX
Town
Silver Membership
10-03-2016
?
CID39997
Without Offers
Desktop
Wi-Fi
9:09:59
19
237.58
64,501.69
Error
288.512157
Yes
Yes
Yes
Solved in Follow-up
User Friendly Website
0
36
F
1U3BGVB
Town
Basic Membership
24-03-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
6:55:32
13
269.17
36,220.37
11
null
Yes
Yes
Yes
Solved in Follow-up
Too many ads
1
20
F
GC6F71K
Village
Gold Membership
17-12-2015
?
CID4103
Credit/Debit Card Offers
?
Wi-Fi
13:18:34
11
146.82
46,213.34
17
689.63
Yes
No
No
Not Applicable
Poor Product Quality
1
58
F
GIP5KZP
City
Gold Membership
12-10-2016
Yes
CID32941
Credit/Debit Card Offers
Desktop
Mobile_Data
16:38:33
18
166.31
24,300.97
14
795.85
Yes
No
No
Not Applicable
Poor Website
0
46
F
9G4YJOW
null
Basic Membership
21-04-2015
?
CID29034
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:33:21
12
74.69
13,660.67
6
353.290489
Yes
No
No
Not Applicable
Poor Product Quality
1
36
M
82G7QHI
null
Gold Membership
17-12-2015
Yes
CID17899
Gift Vouchers/Coupons
Both
Fiber_Optic
7:40:52
5
-69.55616
33,535.41
8
673.58
Yes
Yes
Yes
Unsolved
No reason specified
1
36
F
N6O28GA
Town
Gold Membership
12-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
15:59:44
19
32.87
8,636.65
25
763.77
Yes
No
No
Not Applicable
No reason specified
0
30
M
6X4T0O1
City
Basic Membership
22-01-2017
Yes
CID59575
Credit/Debit Card Offers
Desktop
Fiber_Optic
16:24:34
5
1,465.964687
45,422.28
21
895.280604
No
Yes
No
Not Applicable
No reason specified
1
41
M
VB2OA0V
City
No Membership
20-07-2015
Yes
CID21446
Without Offers
Smartphone
Mobile_Data
11:07:34
10
55.08
17,401.04
13
586.26
No
Yes
No
Not Applicable
Too many ads
1
26
F
6J9HRSL
Village
Silver Membership
01-10-2016
Yes
CID18488
Without Offers
Smartphone
Mobile_Data
6:21:23
10
-864.671362
17,920.31
7
751.19
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0