age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
53
M
G7VSENR
City
Basic Membership
29-12-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
5:46:26
20
34.33
2,292.19
11
519.24
No
Yes
Yes
No Information Available
Poor Product Quality
1
52
M
4BPPUUP
Village
Silver Membership
29-01-2015
Yes
CID57684
Credit/Debit Card Offers
Smartphone
Wi-Fi
8:04:52
11
1,430.226244
21,594.1
21
739.72
Yes
Yes
No
Not Applicable
Poor Website
0
44
F
2TJWG9C
null
Silver Membership
22-09-2016
?
CID3365
Credit/Debit Card Offers
Desktop
Wi-Fi
23:14:23
5
1,133.619702
37,170.39
10
700.36
Yes
Yes
Yes
Unsolved
Reasonable Price
0
13
M
TB435VI
Town
Gold Membership
07-03-2015
Yes
CID2119
Without Offers
?
Fiber_Optic
16:18:52
17
763.4
47,029.25
11
785.93
Yes
Yes
Yes
Unsolved
Too many ads
0
62
F
KV99OYJ
Town
No Membership
10-03-2017
Yes
CID47845
Without Offers
Desktop
Fiber_Optic
5:52:07
-999
913.855999
14,141.45
Error
699.48
No
Yes
Yes
Solved
Too many ads
1
29
M
FRRTREI
City
No Membership
08-11-2016
Yes
CID45793
Without Offers
Smartphone
Fiber_Optic
1:33:12
4
583.46
49,676.78
21
531.03
Yes
Yes
No
Not Applicable
No reason specified
1
30
F
0KG4DXL
Village
Premium Membership
27-01-2017
?
CID45143
Gift Vouchers/Coupons
Desktop
Wi-Fi
14:11:49
14
443.15
42,701.72
4
811.01
Yes
Yes
No
Not Applicable
Reasonable Price
0
56
F
JW8V2SL
Town
Premium Membership
31-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
9:40:46
5
31.94
37,799.31
28
755.21
Yes
No
No
Not Applicable
Poor Product Quality
0
51
M
34TJNZE
null
Silver Membership
11-10-2016
No
xxxxxxxx
Without Offers
Both
Mobile_Data
14:21:11
-999
331.91
11,417.69
8
609.04
No
Yes
Yes
Solved
Too many ads
1
52
F
NP978GU
City
Basic Membership
03-01-2016
No
xxxxxxxx
Without Offers
?
Fiber_Optic
2:39:14
8
37.26
36,214.94
21
380.907714
Yes
No
Yes
No Information Available
No reason specified
1
10
F
8R5IQZB
City
Silver Membership
08-10-2016
Yes
CID54502
Gift Vouchers/Coupons
Smartphone
Wi-Fi
17:49:46
20
57.56
50,104.37
1
735.76
Yes
No
Yes
Solved
Quality Customer Care
0
31
M
SXF6BAB
City
Basic Membership
17-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
17:08:57
19
152.87
24,737.79
20
null
No
Yes
Yes
Unsolved
Too many ads
1
47
M
ESMN3A8
Town
No Membership
27-10-2015
Yes
CID15994
Without Offers
Desktop
Wi-Fi
22:01:55
12
-949.790039
12,809.48
Error
633.54
Yes
No
No
Not Applicable
Poor Customer Service
1
20
F
1R2EBKN
null
Premium Membership
12-03-2015
Yes
CID42780
Credit/Debit Card Offers
Smartphone
Mobile_Data
10:28:10
25
-1,802.68119
42,007.71
Error
764.25
Yes
No
No
Not Applicable
No reason specified
0
10
M
K68Z9BE
null
Platinum Membership
25-02-2017
?
CID24404
Gift Vouchers/Coupons
Smartphone
Mobile_Data
13:47:17
11
31.17
3,422.95
3
832.53
Yes
No
Yes
Unsolved
Reasonable Price
0
13
F
3TNQ6L0
Village
Silver Membership
03-01-2015
Yes
CID2795
Credit/Debit Card Offers
Smartphone
Mobile_Data
11:56:30
15
-925.097699
22,968.26
8
1,003.26624
Yes
No
Yes
Solved in Follow-up
Too many ads
0
14
F
J7LKK6J
null
No Membership
14-10-2016
Yes
CID35527
Gift Vouchers/Coupons
Both
Fiber_Optic
4:28:18
13
577.02
34,428.53
19
179.302657
Yes
No
Yes
Unsolved
Poor Customer Service
1
56
F
MNX0J7Z
City
Basic Membership
25-10-2015
?
CID38564
Without Offers
Smartphone
Wi-Fi
4:22:53
17
102.7
18,170.42
Error
632.82
Yes
No
No
Not Applicable
Too many ads
1
50
F
4SOANCB
City
Basic Membership
17-11-2015
Yes
CID48906
Gift Vouchers/Coupons
?
Mobile_Data
9:21:11
13
919.79
3,261.92
20
1,032.996526
Yes
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
26
M
4527BP1
null
Silver Membership
11-03-2017
No
xxxxxxxx
Without Offers
?
Mobile_Data
12:42:40
21
101.3
7,626.44
28
715.71
No
Yes
No
Not Applicable
Poor Product Quality
1
13
F
0M6IZ0V
City
Basic Membership
19-02-2015
?
CID50270
Credit/Debit Card Offers
Desktop
Wi-Fi
18:07:37
11
361.35
39,633.91
21
626.2
Yes
Yes
No
Not Applicable
No reason specified
1
36
F
J4694KN
Town
Basic Membership
08-08-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
6:49:06
19
32.29
21,387.74
26
806.076246
Yes
No
Yes
No Information Available
No reason specified
1
24
F
XJ8ATON
City
No Membership
19-07-2016
?
CID57080
Without Offers
Desktop
Fiber_Optic
19:26:33
10
44.53
45,711.98
-14.46822283
628.01
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
56
F
J2U0OUF
Village
Platinum Membership
10-04-2016
Yes
CID53348
Gift Vouchers/Coupons
Smartphone
Wi-Fi
9:16:15
-999
97.19
22,380.65
21
752.01
Yes
No
Yes
Solved in Follow-up
No reason specified
0
26
F
QX5U801
Town
Basic Membership
08-03-2016
Yes
CID48061
Without Offers
Desktop
Wi-Fi
16:55:04
9
53.06
2,583.75
27
652.81
No
Yes
No
Not Applicable
No reason specified
1
52
M
Q44O0JQ
City
Basic Membership
08-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
22:16:03
25
911.87432
12,285.21
27
621.03
No
Yes
Yes
Unsolved
Poor Product Quality
1
26
F
5ZZ6G8Z
null
No Membership
03-11-2016
?
CID58132
Credit/Debit Card Offers
Desktop
Wi-Fi
2:55:44
4
1,373.63
47,190.33
8
683.73
Yes
Yes
No
Not Applicable
Poor Website
1
38
M
GKO3XK9
Town
Gold Membership
01-12-2017
Yes
CID30672
Gift Vouchers/Coupons
Both
Wi-Fi
5:28:17
15
232.18
38,621.58
23
null
Yes
Yes
No
Not Applicable
Poor Product Quality
1
28
M
SXA29ZX
null
Basic Membership
17-08-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
13:13:47
16
184.11
44,372.4
18
717.23
No
Yes
No
Not Applicable
Poor Customer Service
1
26
F
CLK1TZ9
Village
Basic Membership
09-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
1:37:27
23
53.71
26,784.24
23
596.28
Yes
No
No
Not Applicable
No reason specified
1
32
M
188KXK2
City
Basic Membership
08-03-2017
Yes
CID21741
Gift Vouchers/Coupons
Desktop
Wi-Fi
11:03:42
23
33.19
16,709.36
21
983.15455
No
Yes
No
Not Applicable
Poor Product Quality
1
40
F
5SR5A1R
City
Basic Membership
19-10-2016
Yes
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
16:50:47
19
508.7
45,150.96
28
595.61
No
Yes
No
Not Applicable
Too many ads
1
22
F
XWSLCU3
Village
No Membership
19-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
10:06:46
16
49.69
20,791.07
Error
946.356651
Yes
No
Yes
Solved in Follow-up
Too many ads
1
16
F
3PT34V8
Village
Basic Membership
22-01-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
23:27:03
17
481.93
35,116.55
28
268.695937
Yes
Yes
No
Not Applicable
Poor Product Quality
1
11
F
IFDUDLW
Town
No Membership
28-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
0:08:01
4
216.97
3,366.89
27
706.23
Yes
Yes
Yes
Solved
Poor Product Quality
1
28
M
OYEGMZK
null
No Membership
20-12-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
15:38:10
5
93.41
25,819.45
6
665.3
Yes
No
Yes
Unsolved
Too many ads
1
11
F
3UVVQ8H
Town
Premium Membership
29-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
15:22:09
12
215.56
26,795.08
19
766.74
Yes
Yes
Yes
Solved in Follow-up
Products always in Stock
0
15
F
LJBC32B
City
Basic Membership
09-02-2017
?
CID3993
Credit/Debit Card Offers
Desktop
Fiber_Optic
13:15:10
8
92.6
46,146.43
25
623.02
Yes
No
Yes
Solved
Poor Product Quality
1
31
M
4Z9VWV6
Town
No Membership
10-01-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
9:40:38
6
34.71
15,849.3
7
580.19
Yes
No
No
Not Applicable
Too many ads
1
48
F
SFBLQK4
City
Basic Membership
14-01-2016
Yes
CID8388
Gift Vouchers/Coupons
Smartphone
Wi-Fi
1:55:48
12
146.79
3,265.91
19
null
Yes
No
No
Not Applicable
Poor Website
1
61
F
LH0A3U7
Town
Basic Membership
08-06-2015
Yes
CID45566
Gift Vouchers/Coupons
Smartphone
Mobile_Data
11:07:02
15
50.79
32,987.62
21
665.29
Yes
No
No
Not Applicable
Poor Customer Service
1
41
M
NCM574L
City
Basic Membership
29-01-2017
?
CID8360
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
12:02:03
5
241.4
11,397.72
Error
116.612463
No
Yes
Yes
Solved
Poor Product Quality
1
34
F
UT2R5L6
Village
No Membership
17-01-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
13:16:58
20
839.129731
13,392.46
Error
null
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
25
F
HV3HA3T
City
No Membership
10-10-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
3:20:55
1
378.47
27,905.85
11
698.13
No
Yes
No
Not Applicable
Poor Customer Service
1
60
M
1VM3K1B
Town
No Membership
26-07-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
16:18:50
-999
414.08
44,073.43
23
1,125.407814
No
Yes
No
Not Applicable
No reason specified
1
11
F
JBFIF55
Town
Gold Membership
27-07-2015
Yes
CID46943
Gift Vouchers/Coupons
Both
Fiber_Optic
21:16:42
14
223.07
2,912.21
10
703.04
Yes
Yes
Yes
Solved in Follow-up
No reason specified
1
31
M
9KARU6Q
City
Premium Membership
06-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
1:02:04
22
182.35
88,444.61
2
831.14
No
Yes
No
Not Applicable
Reasonable Price
0
27
M
Z2JQKGK
Town
Platinum Membership
29-08-2016
Yes
CID49553
Credit/Debit Card Offers
Desktop
Wi-Fi
17:00:38
25
519.64
67,511.41
16
737.85
Yes
No
Yes
Solved
Products always in Stock
0
25
M
QA89EH8
City
No Membership
19-08-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
15:51:46
16
30.98
24,525.45
8
639.57
Yes
No
Yes
Solved in Follow-up
Poor Website
1
51
F
9IFO32P
City
Basic Membership
30-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
10:59:31
20
92.57
33,369.84
8
557.38
No
Yes
No
Not Applicable
Poor Customer Service
1
10
F
9QU0CRM
Town
Platinum Membership
22-03-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
1:46:18
8
168.1
11,531.74
16
954.925258
Yes
No
Yes
No Information Available
Poor Product Quality
0
24
M
RWANISU
City
Silver Membership
25-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
8:20:12
2
94.69
47,310.81
25
696.27
No
Yes
No
Not Applicable
Poor Product Quality
1
39
M
2AZTL1I
Town
Basic Membership
10-02-2017
Yes
CID49219
Credit/Debit Card Offers
Smartphone
Fiber_Optic
23:39:41
21
226.31
5,389.56
19
662.75
No
Yes
No
Not Applicable
Poor Product Quality
1
29
M
Z9K0DJG
Village
Silver Membership
29-05-2016
Yes
CID35519
Credit/Debit Card Offers
Smartphone
Fiber_Optic
9:15:56
15
110.92
31,707.47
29
null
Yes
No
Yes
No Information Available
Poor Customer Service
0
59
M
R4DLLDI
Town
Silver Membership
09-11-2015
Yes
CID24884
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
15:20:44
13
85.42
33,918.72
19
627.28
No
Yes
Yes
Unsolved
Too many ads
1
54
M
1VJY8TV
City
Platinum Membership
03-01-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
5:17:34
14
126.51
19,085.16
18
1,080.010692
Yes
No
Yes
Unsolved
Too many ads
0
57
M
54O3KBQ
Town
Silver Membership
28-03-2015
No
xxxxxxxx
Without Offers
?
Wi-Fi
18:45:38
9
45.51
60,103.26
18
788.08
No
Yes
No
Not Applicable
Reasonable Price
0
23
M
2BQ6G3Y
City
Premium Membership
09-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
7:47:29
12
186.64
13,924.73
8
714.55
Yes
No
No
Not Applicable
Poor Customer Service
0
30
F
48UWKZ9
Village
Basic Membership
14-05-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
12:32:49
22
55.33
27,239.59
6
648.07
No
Yes
Yes
Unsolved
Poor Product Quality
1
54
M
JKRFD7H
City
Basic Membership
07-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
16:41:33
17
34.38
20,802.55
17
1,052.707471
No
Yes
Yes
Unsolved
Too many ads
1
34
M
I0ATP42
Town
Gold Membership
08-08-2017
Yes
CID35986
Without Offers
Desktop
Mobile_Data
12:19:56
14
1,277.83955
17,754.2
42.47775136
null
Yes
No
No
Not Applicable
Too many ads
1
36
F
9GSO27X
Town
Basic Membership
30-06-2015
Yes
CID19622
Gift Vouchers/Coupons
Desktop
Wi-Fi
3:46:53
-999
66.28
1,320.5
25
686.01
Yes
No
Yes
Unsolved
Poor Customer Service
1
48
M
4VPLVUW
City
No Membership
04-06-2015
?
CID43302
Without Offers
Both
Fiber_Optic
8:45:53
17
212.49
14,159.34
9
null
Yes
No
Yes
Solved in Follow-up
No reason specified
1
28
F
NKQ06E3
City
Silver Membership
05-07-2017
Yes
CID10790
Credit/Debit Card Offers
?
Wi-Fi
22:53:01
13
126.89
1,260.88
Error
657.48
No
Yes
No
Not Applicable
No reason specified
1
25
M
IMNV514
City
Basic Membership
04-04-2016
Yes
xxxxxxxx
Without Offers
?
Fiber_Optic
13:11:23
5
262.27
34,319.4
Error
697.14
Yes
No
No
Not Applicable
Too many ads
1
53
M
P74B29P
Village
No Membership
16-12-2015
Yes
CID23225
Without Offers
Desktop
Fiber_Optic
1:10:54
-999
291.3
28,971.25
Error
665.29
Yes
No
No
Not Applicable
Poor Customer Service
1
37
M
62EB0SE
City
Gold Membership
06-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
2:12:18
4
210.05
6,454.35
11
717.69
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
48
M
F17HUNA
City
Premium Membership
03-04-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
15:43:19
16
-695.859383
18,586.7
5
838.98
Yes
Yes
No
Not Applicable
Products always in Stock
0
64
F
1DXTS87
City
Basic Membership
14-09-2015
Yes
CID20677
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
9:28:03
22
528.1
31,061.94
-5.058123274
534.92
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
43
F
GPIP7CK
Town
Premium Membership
18-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
8:11:19
15
-746.032778
44,094.04
26
240.692614
Yes
No
Yes
Unsolved
Poor Customer Service
0
45
F
FREK6QC
Town
Platinum Membership
16-11-2016
Yes
CID21856
Without Offers
Desktop
Fiber_Optic
4:22:57
19
234.39
14,595.4
10
null
No
Yes
Yes
No Information Available
Poor Website
0
34
F
BX48VBT
Town
Basic Membership
11-05-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
17:44:04
16
1,326.598544
15,251.18
28
681.73
No
Yes
No
Not Applicable
Poor Customer Service
1
22
M
3GM3OJ1
Town
Basic Membership
25-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
14:17:09
18
71.07
33,559.39
26
689.22
Yes
No
No
Not Applicable
Poor Website
1
21
F
ZFXGMBS
Town
Basic Membership
18-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
7:28:01
13
127.55
25,719.09
12
626.16
No
Yes
Yes
Solved in Follow-up
No reason specified
1
42
F
S5BTTW5
Town
No Membership
09-01-2017
?
CID16390
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:55:21
21
56.12
7,419.61
21
712.71
No
Yes
No
Not Applicable
No reason specified
1
15
M
KJBCPX4
Town
Basic Membership
25-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
7:16:37
12
42.65
5,532.07
12
545.25
No
Yes
Yes
Unsolved
Poor Product Quality
1
38
M
RPKU3JM
City
Premium Membership
26-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
12:59:46
16
98.25
2,039.75
29
766.51
Yes
No
Yes
No Information Available
Poor Product Quality
0
39
F
IS7OGWN
null
No Membership
08-04-2017
Yes
CID38301
Credit/Debit Card Offers
?
Mobile_Data
7:34:18
9
955.9
44,190.76
29
641.26
Yes
Yes
Yes
Solved in Follow-up
Poor Website
0
42
F
0KB2J75
null
Gold Membership
14-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
13:05:52
7
416.14
34,477.2
11
761.18
No
Yes
No
Not Applicable
Reasonable Price
0
35
F
Y5S6ACS
Village
Premium Membership
07-08-2017
Yes
CID36976
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:44:18
-999
148.65
87,322.38
8
775.78
Yes
No
No
Not Applicable
Quality Customer Care
0
40
M
JKIBH6P
City
Platinum Membership
07-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
15:30:30
9
56.01
46,567.99
9
null
No
Yes
No
Not Applicable
User Friendly Website
0
15
M
NVVT8K8
City
Gold Membership
13-07-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
4:39:24
6
110.79
27,325.66
18
327.542587
Yes
No
Yes
No Information Available
Poor Website
0
28
F
8D2QRHV
City
Platinum Membership
10-08-2017
Yes
CID23023
Without Offers
Desktop
Mobile_Data
18:31:12
21
41.55
42,775.71
12
780.83
Yes
No
No
Not Applicable
No reason specified
0
63
F
JWSZKDB
null
Basic Membership
28-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
20:23:11
9
48.78
11,725.62
33.30424057
null
No
Yes
Yes
Solved
Poor Customer Service
1
58
F
YQC2A8P
Village
Basic Membership
21-08-2017
Yes
CID57658
Credit/Debit Card Offers
Both
Fiber_Optic
22:05:46
9
715.17
38,569.79
11
530.15
Yes
No
No
Not Applicable
Poor Customer Service
1
29
F
2E4I88Y
null
Silver Membership
13-01-2017
Yes
CID35849
Gift Vouchers/Coupons
Smartphone
Wi-Fi
13:55:39
10
121.88
39,171.66
22
729.18
No
Yes
No
Not Applicable
Poor Product Quality
0
59
M
1F4WHN0
Town
Basic Membership
14-01-2015
Yes
CID37960
Credit/Debit Card Offers
Smartphone
Mobile_Data
10:10:53
-999
517.52
22,722.16
28
286.363217
Yes
No
No
Not Applicable
Poor Website
1
38
F
DW8KIKW
Village
Gold Membership
30-06-2015
Yes
CID50073
Without Offers
Desktop
Fiber_Optic
20:11:28
-999
32.2
34,470.55
15
608.23
Yes
No
Yes
No Information Available
Poor Product Quality
1
40
M
YK7NBEB
Town
Silver Membership
27-12-2016
No
xxxxxxxx
Without Offers
Both
Mobile_Data
18:41:30
10
459.99
38,247.7
12
null
Yes
No
Yes
Solved
Quality Customer Care
0
41
M
QSP019E
Village
Silver Membership
10-02-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
21:04:11
23
-853.191241
19,666.17
28
707.71
Yes
No
No
Not Applicable
Too many ads
1
62
M
OAF7N2N
City
Platinum Membership
03-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
20:21:34
16
33.75
45,514.9
23
344.648723
Yes
No
No
Not Applicable
Poor Customer Service
0
22
M
K7QS7KP
Village
Silver Membership
16-01-2017
?
CID28750
Gift Vouchers/Coupons
Desktop
Fiber_Optic
9:18:13
14
1,223.662085
38,769.64
16
661.55
No
Yes
No
Not Applicable
Poor Customer Service
1
33
F
RURI5ZG
Town
Basic Membership
27-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
19:14:55
10
390.68
38,341.03
Error
null
Yes
No
Yes
No Information Available
Poor Website
1
14
F
5UJYX3N
City
Gold Membership
14-11-2017
Yes
CID16685
Gift Vouchers/Coupons
Desktop
Mobile_Data
17:42:45
13
134.14
37,021.76
29
702.42
No
Yes
Yes
Unsolved
Too many ads
0
19
F
7EMONQ7
Village
Gold Membership
21-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
5:34:12
24
41.31
14,279.07
22
763.99
No
Yes
Yes
Unsolved
Poor Website
0
38
F
XR5J9CO
null
Basic Membership
22-08-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
21:21:41
5
-1,104.025893
13,964.13
21
578.68
Yes
No
No
Not Applicable
Poor Product Quality
1
19
M
QY3MG5E
Village
Basic Membership
28-01-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
18:03:34
11
390.25
29,010.61
7
570.28
Yes
Yes
No
Not Applicable
Poor Product Quality
1
42
M
B62FOZU
Town
No Membership
19-12-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
18:50:08
9
54.57
48,686.17
40.7352632
913.103853
No
Yes
Yes
Solved in Follow-up
No reason specified
1
13
F
IIM7G68
Town
No Membership
10-11-2017
?
CID61104
Without Offers
Smartphone
Fiber_Optic
8:21:24
19
33.71
7,781.22
16
689.28
Yes
No
Yes
Unsolved
Poor Website
1
19
F
VMF6751
City
Silver Membership
02-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
19:55:33
13
54.68
28,451.88
17
635.15
No
Yes
Yes
Unsolved
Too many ads
1