age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
29
F
GI6E62H
City
No Membership
20-01-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
7:25:23
13
316.59
3,173.08
7
138.012119
No
Yes
No
Not Applicable
Too many ads
1
51
M
0Y6C4N3
City
Platinum Membership
06-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
17:24:03
13
112.59
71,342.17
6
null
No
Yes
No
Not Applicable
Reasonable Price
0
42
F
0Y0KJPP
Town
No Membership
12-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
21:14:32
6
322.7
45,356.35
22
557.01
Yes
Yes
No
Not Applicable
Poor Product Quality
1
24
F
HO7ZJJ8
City
Silver Membership
16-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
8:40:19
23
217.52
25,589.23
19
743.64
Yes
Yes
Yes
Solved in Follow-up
Reasonable Price
0
33
M
877D9PU
null
Premium Membership
17-03-2017
?
CID62839
Credit/Debit Card Offers
Both
Fiber_Optic
13:38:17
4
302.39
23,404.58
8
732.41
No
Yes
Yes
Unsolved
Poor Customer Service
0
64
M
376Y2WP
Town
Basic Membership
12-10-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
17:25:15
10
89.52
24,281.02
16
708.4
Yes
No
Yes
Solved
Poor Customer Service
1
35
F
A3KP6VW
City
No Membership
21-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
12:50:10
11
383.72
15,394.13
Error
null
No
Yes
Yes
Solved
No reason specified
1
60
F
Q5FS6UJ
City
Silver Membership
22-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
20:50:49
11
106.14
42,788.61
26
701.59
No
Yes
No
Not Applicable
Poor Product Quality
1
11
F
HPTHCX0
Town
Premium Membership
28-06-2015
Yes
CID52066
Without Offers
Smartphone
Wi-Fi
10:22:12
22
32.97
36,859.38
8
784.7
No
Yes
No
Not Applicable
Too many ads
0
64
F
0P4VSMQ
City
Gold Membership
11-12-2017
Yes
CID1310
Without Offers
Desktop
Wi-Fi
6:38:20
10
88.09
36,557.82
8
691.21
No
Yes
Yes
Unsolved
Poor Website
1
62
M
9F13O1A
Village
Basic Membership
12-06-2016
Yes
CID42730
Without Offers
Desktop
Wi-Fi
14:57:40
8
-783.036974
24,606.33
23
236.312315
No
Yes
Yes
Unsolved
Too many ads
1
31
M
PBYZJZ9
City
Basic Membership
14-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
18:48:27
14
88.97
26,513.12
Error
708.18
Yes
No
Yes
Solved
Poor Customer Service
1
32
M
R4LP1N0
Town
Premium Membership
05-10-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
13:54:29
10
557.71
16,163.18
27
328.095439
Yes
No
No
Not Applicable
No reason specified
0
43
F
1DAXW7B
Town
Silver Membership
17-07-2015
Yes
CID33644
Without Offers
Both
Mobile_Data
8:07:02
7
1,554.71
2,936.24
11
798.08
Yes
Yes
Yes
Solved
No reason specified
0
41
M
7PXMEKG
Town
Silver Membership
29-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
3:24:58
-999
30.91
36,701.58
38.34424268
726.78
No
Yes
Yes
Solved
Quality Customer Care
0
44
M
UXIDBWJ
City
No Membership
05-06-2017
Yes
CID3138
Gift Vouchers/Coupons
Desktop
Fiber_Optic
14:15:30
20
42.58
40,766.59
Error
685.68
No
Yes
No
Not Applicable
Poor Website
1
29
M
RUJLAB0
Village
Basic Membership
20-07-2015
Yes
CID58361
Gift Vouchers/Coupons
?
Mobile_Data
9:11:05
11
838.16
10,426.98
27
888.589569
Yes
No
Yes
Unsolved
Poor Website
1
47
M
G62I9F9
Village
Platinum Membership
07-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
21:27:41
14
366.14
32,984.94
9
832
Yes
Yes
Yes
Unsolved
Quality Customer Care
0
55
M
63OM87F
Town
Silver Membership
29-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
3:57:10
-999
60.03
39,110.69
10
718.03
Yes
No
Yes
No Information Available
No reason specified
1
51
M
FTD6QZ9
Town
No Membership
12-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
9:43:09
6
387.66
25,419.07
5
638.15
Yes
No
Yes
No Information Available
Poor Website
1
14
M
X5FY2QG
Town
Premium Membership
25-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
17:34:34
18
33.14
3,920.41
12
451.032361
No
Yes
Yes
Solved
Reasonable Price
0
57
F
F4MUKQW
City
Silver Membership
13-04-2016
?
CID4356
Credit/Debit Card Offers
Smartphone
Fiber_Optic
11:47:08
23
61.58
6,524.26
19
704.12
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
35
M
F7KYNI1
null
Silver Membership
04-08-2016
?
CID49404
Gift Vouchers/Coupons
Both
Mobile_Data
0:29:33
15
254.94
9,284.2
7
null
No
Yes
Yes
Unsolved
Poor Customer Service
0
50
F
IHDZZF8
Town
No Membership
25-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
10:18:04
12
478.2
4,400.18
13
683.73
Yes
No
No
Not Applicable
Poor Product Quality
1
17
F
VKP77G7
Town
Premium Membership
17-12-2015
Yes
CID19005
Without Offers
Both
Wi-Fi
5:25:14
11
813.78
12,725.36
23
701.3
No
Yes
Yes
No Information Available
Poor Website
0
38
M
FKXDU1C
Town
No Membership
09-10-2017
Yes
CID45306
Without Offers
Desktop
Wi-Fi
10:36:26
18
745.5
21,307.02
28
667.58
Yes
No
Yes
No Information Available
No reason specified
1
13
F
HNLWJA8
null
Silver Membership
17-08-2015
Yes
CID60354
Without Offers
Smartphone
Wi-Fi
23:32:24
7
138.41
33,487.54
5
648.91
Yes
No
No
Not Applicable
Poor Website
1
51
F
LHCHM03
City
Gold Membership
24-09-2016
Yes
CID62797
Gift Vouchers/Coupons
Both
Wi-Fi
19:51:42
22
606.49
45,343.87
16
797.5
No
Yes
Yes
Solved
Poor Product Quality
0
61
M
N4U33H8
City
Silver Membership
09-08-2016
Yes
CID8544
Without Offers
Desktop
Fiber_Optic
0:30:23
11
189.16
32,062.78
15
764.15
No
Yes
Yes
No Information Available
Poor Customer Service
0
11
M
0X62DKF
Town
Premium Membership
23-12-2016
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
17:40:43
8
277.43
75,629.76
6
null
No
Yes
Yes
No Information Available
Reasonable Price
0
54
F
K6VHZ5R
Town
No Membership
11-07-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
0:16:08
18
102.63
2,810.43
15
575.6
Yes
No
Yes
Solved
No reason specified
1
23
F
M1LT6JX
null
Platinum Membership
04-07-2016
No
xxxxxxxx
Without Offers
Both
Mobile_Data
16:56:55
13
473.03
4,523.86
27
null
No
Yes
Yes
No Information Available
Poor Product Quality
0
22
M
3BPNYG7
City
Gold Membership
23-05-2015
?
CID58761
Credit/Debit Card Offers
?
Wi-Fi
16:28:08
14
33.51
14,869.26
25
null
Yes
No
No
Not Applicable
Poor Website
0
14
M
XHSKKJ1
Town
Platinum Membership
04-06-2017
Yes
CID944
Credit/Debit Card Offers
Smartphone
Fiber_Optic
23:58:40
17
1,798.516238
24,533.73
8
746.1
No
Yes
No
Not Applicable
Poor Customer Service
0
12
F
4RVD22J
null
Silver Membership
16-04-2015
Yes
CID38063
Gift Vouchers/Coupons
Both
Mobile_Data
20:52:22
13
231.99
29,521.55
26
749.53
Yes
Yes
Yes
No Information Available
Poor Website
0
35
M
OX19PA1
Town
Silver Membership
22-08-2017
?
CID26526
Without Offers
Both
Mobile_Data
11:08:15
10
430.95
44,766.3
25
717.35
Yes
No
Yes
No Information Available
Poor Product Quality
0
36
F
CIQNIRX
Town
Silver Membership
20-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
4:18:16
23
437.16
49,048.7
49.11875923
772.46
Yes
Yes
No
Not Applicable
No reason specified
0
54
F
CDRMCUM
City
Basic Membership
30-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
17:54:19
15
225.39
19,197.37
12
581.98
No
Yes
No
Not Applicable
Poor Product Quality
1
52
F
DVVBDIA
Town
Gold Membership
05-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
12:55:06
16
326.28
16,165.1
5
719.81
Yes
No
No
Not Applicable
Poor Customer Service
0
23
M
T6PLRJV
Village
No Membership
28-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
8:07:03
11
326.1
24,338.06
0.740084813
650.91
No
Yes
No
Not Applicable
Poor Website
1
64
M
F9LOU4H
Town
Platinum Membership
23-07-2016
Yes
CID44889
Without Offers
Desktop
Wi-Fi
13:35:00
7
279.75
36,351.23
Error
1,170.804991
Yes
No
No
Not Applicable
No reason specified
0
43
M
03KIZN5
Town
Premium Membership
13-11-2015
Yes
CID45017
Without Offers
Desktop
Mobile_Data
1:50:17
9
32.93
41,988.12
18
749.49
Yes
No
No
Not Applicable
No reason specified
0
10
F
9WOT82J
Town
Silver Membership
20-01-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
6:43:37
20
262.32
22,316.05
21
606
No
Yes
No
Not Applicable
No reason specified
1
36
F
7206MLH
City
No Membership
12-07-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
10:56:28
17
889.864807
30,667.65
9
null
Yes
No
Yes
Unsolved
Poor Customer Service
1
21
M
798743A
null
Silver Membership
21-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
7:38:50
13
31.58
5,297.66
9
708.36
Yes
No
Yes
Solved in Follow-up
Poor Website
1
15
F
8FVRJNR
Village
No Membership
28-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
4:36:11
9
49.74
40,043.18
20
513.89
No
Yes
No
Not Applicable
Poor Product Quality
1
39
M
2Z0C4RG
City
Gold Membership
14-08-2016
Yes
CID43821
Gift Vouchers/Coupons
Smartphone
Mobile_Data
8:57:40
15
257.14
12,399.31
11
null
No
Yes
No
Not Applicable
User Friendly Website
0
26
F
0GMI0O9
Town
Platinum Membership
19-03-2015
?
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
2:37:19
15
686.39
27,315.93
19
704.91
Yes
Yes
Yes
Unsolved
Reasonable Price
0
13
F
F1MTUJ7
Town
No Membership
04-03-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
1:35:27
19
81.88
20,080.32
24
617.64
No
Yes
No
Not Applicable
Too many ads
1
57
F
VH72P08
Village
No Membership
09-06-2016
Yes
CID55978
Credit/Debit Card Offers
Both
Wi-Fi
22:19:31
21
778.49
22,644
24
906.73223
Yes
Yes
No
Not Applicable
Too many ads
1
47
F
ESZU6Z9
Town
No Membership
25-01-2017
Yes
CID55029
Without Offers
Desktop
Mobile_Data
0:29:23
9
32.54
26,943.06
29
586.13
No
Yes
No
Not Applicable
Poor Customer Service
1
64
M
F9DE5E6
Town
Gold Membership
09-06-2017
?
CID50281
Credit/Debit Card Offers
Desktop
Mobile_Data
9:36:02
5
68.67
24,935.34
14
1,191.050675
Yes
No
No
Not Applicable
Poor Website
0
20
M
SWM3OH0
City
Premium Membership
24-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
15:38:08
9
-792.50924
15,327.67
23
728.61
No
Yes
No
Not Applicable
No reason specified
0
12
M
4SFSS96
City
Silver Membership
02-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
23:52:07
12
70.41
27,182.48
Error
null
No
Yes
No
Not Applicable
Poor Product Quality
0
20
F
7P778S9
Town
Gold Membership
26-06-2015
Yes
CID37993
Credit/Debit Card Offers
Smartphone
Fiber_Optic
19:24:51
16
210.7
30,326.55
18
606.56
No
Yes
No
Not Applicable
No reason specified
1
50
M
O1U3USV
Village
Platinum Membership
06-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
17:07:25
13
263.22
22,493.23
20
791.87
No
Yes
No
Not Applicable
Too many ads
0
42
F
KAAVLO4
null
Platinum Membership
05-06-2017
Yes
CID22734
Gift Vouchers/Coupons
Desktop
Fiber_Optic
14:10:31
5
590.58
8,347.45
3
836.67
No
Yes
Yes
Solved
User Friendly Website
0
60
M
LOARQE0
City
Silver Membership
02-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
11:51:12
21
43.51
43,345.34
21
622.95
Yes
No
Yes
No Information Available
No reason specified
1
50
F
L1KGV1Q
City
Gold Membership
06-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
15:06:24
16
266.74
87,504.52
6
null
No
Yes
No
Not Applicable
User Friendly Website
0
15
M
XM5VDZJ
null
Basic Membership
18-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
22:30:14
9
168.74
7,211.35
18
634.26
No
Yes
No
Not Applicable
Poor Website
1
13
F
KVMIGAD
Town
Silver Membership
08-06-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
3:47:08
17
72.41
10,935.18
5
1,028.843143
No
Yes
No
Not Applicable
Reasonable Price
0
16
M
QRY9D0I
Village
Premium Membership
21-10-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
2:37:52
-999
330.95
37,229.55
Error
1,130.322043
Yes
No
No
Not Applicable
Products always in Stock
0
36
F
H5CQBGV
City
Basic Membership
09-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
16:59:50
13
152.31
5,429.61
Error
602.53
Yes
No
Yes
Unsolved
Too many ads
1
36
F
LJA5LPK
Town
Platinum Membership
11-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
0:30:40
14
35.07
92,170.31
1
844.92
No
Yes
No
Not Applicable
Products always in Stock
0
15
F
7T69J19
Town
Basic Membership
16-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
4:38:24
9
102.98
28,075.73
7
509.47
Yes
No
No
Not Applicable
Poor Product Quality
1
53
F
X1NDQBE
City
No Membership
19-12-2016
Yes
CID27760
Credit/Debit Card Offers
?
Fiber_Optic
23:59:02
16
195.96
43,995.65
-7.682921225
668.76
Yes
No
No
Not Applicable
Too many ads
1
37
M
KC2NUDY
null
No Membership
30-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
7:47:42
20
386.41
28,696.27
Error
560.53
Yes
No
No
Not Applicable
Too many ads
1
27
M
SLQMQUJ
Village
No Membership
10-11-2017
Yes
CID13675
Gift Vouchers/Coupons
?
Mobile_Data
16:19:00
14
1,461.891614
10,076.92
23
717.24
No
Yes
No
Not Applicable
Poor Customer Service
1
37
M
GQ3W6S1
City
No Membership
29-05-2015
?
CID40063
Without Offers
Smartphone
Wi-Fi
2:20:39
11
31.76
30,339.7
37.83981857
682.55
No
Yes
Yes
No Information Available
Poor Customer Service
1
59
F
0TM30E0
City
Gold Membership
10-12-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
21:41:52
20
75.68
2,960.7
9
721.93
No
Yes
Yes
Solved
Poor Product Quality
0
22
F
B3U84FG
Town
Premium Membership
09-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
16:18:02
23
392.44
18,510.74
12
790.19
Yes
Yes
Yes
No Information Available
No reason specified
0
33
M
2AXE104
null
No Membership
11-04-2017
Yes
CID59451
Credit/Debit Card Offers
Smartphone
Wi-Fi
16:25:04
9
196.58
33,898.07
22
611.01
Yes
No
No
Not Applicable
Poor Customer Service
1
57
F
N7LU28Q
Town
Silver Membership
21-07-2015
Yes
CID36246
Without Offers
Smartphone
Mobile_Data
4:39:41
14
52
42,256.9
25
700.14
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
57
F
J5J9UXI
Village
Basic Membership
17-11-2016
Yes
CID19178
Without Offers
Smartphone
Mobile_Data
17:46:00
22
170.07
16,352.23
21
647.01
No
Yes
No
Not Applicable
Too many ads
1
15
M
7HOOGYG
City
Basic Membership
16-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
10:02:59
15
185.99
41,892.6
23
608.92
Yes
No
Yes
Solved in Follow-up
Too many ads
1
20
F
BCLMDXY
Village
Silver Membership
05-04-2015
Yes
CID43705
Credit/Debit Card Offers
Desktop
Mobile_Data
3:47:52
11
-194.025766
19,965.2
24
756.99
Yes
Yes
No
Not Applicable
Poor Customer Service
0
61
F
T21V9AJ
null
No Membership
23-12-2015
?
CID25551
Gift Vouchers/Coupons
Both
Wi-Fi
19:54:05
19
274.51
16,666.98
29
636.61
Yes
Yes
Yes
Solved
Poor Customer Service
1
37
F
L476KEU
City
Basic Membership
14-07-2017
Yes
CID45866
Without Offers
?
Mobile_Data
22:09:09
17
51.68
33,884.86
29
622.31
Yes
No
No
Not Applicable
Poor Customer Service
1
48
M
FQVPRYT
Town
Premium Membership
06-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
5:14:00
7
429.33
24,420.95
Error
796.39
No
Yes
No
Not Applicable
Poor Customer Service
0
13
F
JJIJF4B
City
Basic Membership
26-12-2016
?
CID19866
Credit/Debit Card Offers
Both
Mobile_Data
17:48:34
14
447.57
3,849.22
6
623.74
No
Yes
No
Not Applicable
Poor Customer Service
1
13
M
MFYIDS6
City
Gold Membership
17-10-2016
Yes
CID23072
Gift Vouchers/Coupons
Both
Wi-Fi
8:22:24
7
559.83
5,457.3
24
621.67
No
Yes
Yes
Solved
Poor Website
1
51
M
EWBE1ZV
null
Gold Membership
28-09-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
18:40:57
14
374.17
41,006.45
4
785.92
Yes
No
No
Not Applicable
Reasonable Price
0
31
M
KMOJE2O
null
Basic Membership
09-12-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
7:14:10
8
35.97
38,618.59
10
null
No
Yes
No
Not Applicable
Too many ads
1
23
F
N8IDW0W
City
Silver Membership
09-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
10:03:18
9
310.04
41,883.93
15
715.88
Yes
No
No
Not Applicable
Poor Customer Service
0
40
F
WCJU5F9
City
Basic Membership
24-06-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
13:06:54
17
91.86
32,902.81
26
1,192.555904
Yes
No
Yes
Unsolved
Too many ads
1
59
M
9O86WRI
Town
Premium Membership
26-10-2017
?
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
9:55:39
9
-348.310426
8,804.94
13
991.827807
No
Yes
No
Not Applicable
Poor Website
0
28
M
Y3LMKG8
null
Basic Membership
22-12-2016
Yes
CID16931
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:40:45
24
51.28
15,780.41
10
658.1
Yes
No
Yes
No Information Available
No reason specified
1
23
M
M64DNGX
null
Gold Membership
23-01-2017
?
CID18422
Without Offers
Desktop
Mobile_Data
15:38:19
8
491.33
41,595.09
27
773.79
Yes
No
No
Not Applicable
Too many ads
0
29
M
1MCHX78
City
Gold Membership
15-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
13:21:08
6
1,313.276945
5,381.23
18
762.57
No
Yes
No
Not Applicable
Poor Product Quality
0
28
F
2MWG6DX
City
Platinum Membership
10-11-2016
Yes
CID46256
Gift Vouchers/Coupons
Smartphone
Mobile_Data
8:28:40
4
163.82
21,729.31
5
793.01
No
Yes
No
Not Applicable
Too many ads
0
46
M
LQ3MOEF
City
Basic Membership
29-11-2016
?
CID55093
Gift Vouchers/Coupons
Smartphone
Mobile_Data
2:15:24
15
393.01
32,521.37
12
631.77
Yes
Yes
No
Not Applicable
Poor Customer Service
1
62
M
QQD8LB8
null
Premium Membership
07-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
6:07:06
18
32.55
25,128.54
11
918.493608
Yes
No
Yes
Unsolved
Products always in Stock
0
42
F
G9LIGD3
Village
Silver Membership
26-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
1:24:01
23
215.96
29,382.16
11
178.703243
No
Yes
Yes
Solved in Follow-up
Poor Website
1
49
F
K5GOHBE
City
Platinum Membership
16-08-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
0:25:20
20
37.77
12,346.21
18
730.39
Yes
No
No
Not Applicable
Poor Product Quality
0
39
F
3RTMFNP
Town
Silver Membership
11-09-2016
Yes
CID59586
Without Offers
Desktop
Mobile_Data
3:02:49
17
212.41
9,393.17
29
632.11
No
Yes
Yes
Solved
Poor Website
1
31
F
02Z6YNT
Town
No Membership
22-07-2016
?
CID61871
Gift Vouchers/Coupons
Desktop
Wi-Fi
1:45:30
9
220.9
40,584.13
13
652.37
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
53
F
39J6NMA
City
No Membership
15-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
8:14:31
13
49.4
44,778.21
12
694.24
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
26
M
K2FFATU
City
Premium Membership
18-12-2016
Yes
CID27326
Credit/Debit Card Offers
Smartphone
Mobile_Data
7:58:10
2
68.57
19,039.1
13
null
Yes
No
No
Not Applicable
Poor Website
0
37
M
KZ08PV7
Town
No Membership
02-05-2017
Yes
CID61794
Credit/Debit Card Offers
Desktop
Wi-Fi
4:14:37
9
520.9
37,850.06
16
278.70785
No
Yes
No
Not Applicable
Poor Customer Service
1
11
F
79YELHG
City
Platinum Membership
11-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
10:27:32
11
88.65
10,898.47
13
723.1
No
Yes
No
Not Applicable
No reason specified
0