age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
37
M
PWUN9NB
City
Premium Membership
13-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
4:47:28
13
34.6
51,580.86
8
813.03
No
Yes
No
Not Applicable
Products always in Stock
0
52
M
V7BIG23
Town
No Membership
24-07-2016
Yes
CID37643
Without Offers
Desktop
Mobile_Data
18:34:20
18
1,268.135461
26,973.01
-1.581181915
711.43
No
Yes
No
Not Applicable
Too many ads
1
17
M
R9RJK1U
Village
Silver Membership
11-02-2017
Yes
CID22608
Credit/Debit Card Offers
Both
Wi-Fi
12:05:47
11
1,648.23
56,864.32
11
1,081.672492
No
Yes
Yes
No Information Available
User Friendly Website
0
25
M
QJH3UX5
null
Basic Membership
14-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
14:32:32
17
61.46
23,975.31
Error
637.63
No
Yes
Yes
Solved in Follow-up
Poor Website
1
30
M
20EOLCY
City
Basic Membership
02-06-2015
Yes
CID37233
Without Offers
?
Mobile_Data
8:19:36
10
573.7
6,708.44
16
544.12
Yes
No
Yes
Solved
Poor Customer Service
1
13
M
LB3WUZY
Town
Premium Membership
28-06-2016
Yes
xxxxxxxx
Without Offers
?
Mobile_Data
6:16:10
-999
144.41
31,106.77
24
null
Yes
No
No
Not Applicable
Poor Customer Service
0
30
M
JQZ76UK
Town
Premium Membership
31-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
16:10:51
15
103.33
17,668.29
21
775.79
No
Yes
No
Not Applicable
Poor Product Quality
0
22
F
C31MARF
City
Platinum Membership
09-12-2016
?
CID29167
Without Offers
Smartphone
Fiber_Optic
0:37:48
13
75.2
28,164.46
8
736.58
Yes
No
Yes
Solved in Follow-up
Too many ads
0
44
M
20OCTV9
City
Basic Membership
11-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
12:02:54
13
121.38
11,421.01
7
669.24
Yes
No
No
Not Applicable
Too many ads
1
62
M
2MTPN1O
Town
No Membership
23-03-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
1:31:50
20
100.14
31,202.92
13
682.34
Yes
No
Yes
No Information Available
No reason specified
1
16
M
XNEA8FF
City
Premium Membership
07-05-2017
?
CID42553
Gift Vouchers/Coupons
Smartphone
Mobile_Data
0:37:34
4
32.04
41,266.39
18
219.100592
No
Yes
Yes
No Information Available
Poor Customer Service
0
59
F
PT0F68P
Town
Gold Membership
13-06-2017
?
CID5078
Credit/Debit Card Offers
Smartphone
Wi-Fi
21:38:51
-999
1,018.63
17,878.16
10
646.9
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
19
M
Q17RJ0A
Town
Premium Membership
04-02-2016
Yes
CID56094
Without Offers
Desktop
Mobile_Data
5:28:38
6
108.53
13,125.47
Error
774.73
No
Yes
No
Not Applicable
No reason specified
0
18
M
FU21MFR
Town
Basic Membership
11-02-2016
?
CID23301
Credit/Debit Card Offers
?
Mobile_Data
13:22:51
21
34.65
9,109.35
8
null
No
Yes
No
Not Applicable
Poor Product Quality
1
15
M
VQ0VAT4
City
Basic Membership
03-07-2015
Yes
CID2513
Without Offers
Desktop
Wi-Fi
13:52:46
16
52.76
37,771.02
25
682.1
Yes
No
No
Not Applicable
No reason specified
1
17
M
QC1FM9B
null
Gold Membership
20-09-2017
?
CID55733
Without Offers
Both
Fiber_Optic
17:02:46
-999
260.34
23,705.88
27
708.29
No
Yes
No
Not Applicable
No reason specified
1
16
F
MUQFOF5
Village
Basic Membership
30-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
17:04:39
18
183.95
37,777.14
10
544.7
No
Yes
No
Not Applicable
Poor Website
1
26
M
SGR2I0R
City
Gold Membership
21-03-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
1:44:52
16
244.58
12,381.42
27
701.97
No
Yes
Yes
Unsolved
Too many ads
1
57
Unknown
EZKPUZX
Village
Silver Membership
07-09-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
18:04:55
19
40.77
45,277.75
24
725.73
No
Yes
No
Not Applicable
No reason specified
0
56
M
SFK1XBM
City
Premium Membership
01-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
13:17:38
7
34.99
84,710.19
19
848.83
No
Yes
No
Not Applicable
Products always in Stock
0
16
M
LEVWIXS
Town
Silver Membership
16-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:43:20
11
258.64
15,418.1
Error
672.4
Yes
Yes
Yes
Unsolved
Too many ads
1
45
F
CFMGZKO
Town
Silver Membership
23-10-2015
Yes
CID51479
Without Offers
Smartphone
Fiber_Optic
15:10:47
10
163.17
5,687.53
26
754.11
Yes
No
Yes
Solved in Follow-up
Poor Website
0
22
F
FPNCIK5
Town
Premium Membership
26-11-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
7:02:19
6
406.95
97,446.52
13
755.02
No
Yes
No
Not Applicable
Reasonable Price
0
54
F
6SK7CAA
Town
Basic Membership
12-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
16:17:52
16
1,189.848916
20,320.55
7
680.87
Yes
No
Yes
Unsolved
Poor Website
1
20
F
CUTU364
null
Gold Membership
18-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
7:42:23
10
96.55
48,791.14
8
1,049.530089
Yes
No
No
Not Applicable
Poor Website
0
23
M
7Y7HAQ5
City
Gold Membership
27-03-2015
Yes
CID37087
Gift Vouchers/Coupons
Both
Fiber_Optic
9:02:27
8
261.91
37,438.06
42.30220111
737.42
Yes
No
Yes
Solved
Poor Website
0
48
M
825Z7PL
City
Platinum Membership
14-05-2016
Yes
CID259
Without Offers
Desktop
Mobile_Data
8:42:09
15
116.27
22,478.87
13
null
No
Yes
Yes
Unsolved
User Friendly Website
0
45
F
V23APXM
null
Gold Membership
18-03-2015
Yes
CID49290
Without Offers
Desktop
Mobile_Data
19:39:46
23
44.94
45,673.93
29
932.370051
Yes
No
Yes
Solved in Follow-up
Too many ads
1
42
M
56D1YKX
City
Premium Membership
01-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
15:35:53
6
103.75
35,914.16
11
810.32
No
Yes
No
Not Applicable
Reasonable Price
0
20
M
DXRST2H
Town
Basic Membership
10-02-2017
Yes
CID31262
Credit/Debit Card Offers
Desktop
Wi-Fi
16:19:55
10
333.05
6,018.63
9
650.47
No
Yes
No
Not Applicable
No reason specified
1
39
F
YX12NBS
City
Silver Membership
28-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
2:26:05
13
407.15
24,001.29
29
711.34
Yes
Yes
No
Not Applicable
Poor Customer Service
1
48
M
9JOA5NI
Town
Basic Membership
05-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:17:08
10
323.47
29,063.63
19
562.62
Yes
No
No
Not Applicable
No reason specified
1
33
M
E3K4NXU
Town
Silver Membership
05-07-2017
No
xxxxxxxx
Without Offers
Both
Mobile_Data
7:17:27
8
305.72
46,697.49
6
786.75
Yes
No
No
Not Applicable
Poor Website
0
23
M
W2LPQ5R
Town
Platinum Membership
11-02-2016
?
CID58267
Gift Vouchers/Coupons
Both
Fiber_Optic
1:35:37
6
367.69
63,753.59
5
794.95
Yes
Yes
Yes
Solved in Follow-up
Reasonable Price
0
23
M
X8RZDSC
City
Basic Membership
05-03-2016
?
CID49058
Gift Vouchers/Coupons
Smartphone
Mobile_Data
10:28:42
18
355.66
21,738.29
26
695.21
No
Yes
Yes
Unsolved
No reason specified
1
56
M
YF5YUDT
Town
No Membership
20-09-2016
Yes
CID55331
Credit/Debit Card Offers
Smartphone
Wi-Fi
3:56:17
19
45.1
25,929.38
15
657.9
No
Yes
Yes
No Information Available
No reason specified
1
49
F
X4QD8NM
City
No Membership
17-12-2017
Yes
CID36805
Without Offers
Desktop
Fiber_Optic
17:40:58
9
45.97
47,377.16
17
380.302036
No
Yes
No
Not Applicable
Too many ads
1
38
F
O2ATYEF
Town
Platinum Membership
06-06-2016
?
CID41834
Credit/Debit Card Offers
Desktop
Wi-Fi
11:03:05
-999
143.16
46,211.68
17
737.63
Yes
No
No
Not Applicable
No reason specified
0
61
F
X0D5J19
Town
Gold Membership
27-02-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
4:30:10
17
-712.047829
36,097.01
35.20834139
758.67
No
Yes
No
Not Applicable
Too many ads
0
21
M
CVAITZ1
City
Silver Membership
23-11-2016
Yes
CID15635
Without Offers
Smartphone
Mobile_Data
0:31:53
14
204.29
32,101.2
Error
725.84
Yes
Yes
No
Not Applicable
No reason specified
0
22
M
WX6E42N
City
Gold Membership
21-07-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
21:55:44
7
159.45
85,218.6
8
1,218.535417
Yes
No
No
Not Applicable
Products always in Stock
0
49
F
WY3O3QX
Town
Gold Membership
06-12-2017
Yes
CID39361
Gift Vouchers/Coupons
Desktop
Wi-Fi
19:08:05
19
164.78
10,112.35
21
626.57
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
26
F
MQYXDS0
City
Platinum Membership
22-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:56:05
14
260.29
86,082.64
Error
null
Yes
No
No
Not Applicable
Quality Customer Care
0
28
M
JMQ999D
City
Basic Membership
01-09-2016
Yes
CID33719
Credit/Debit Card Offers
Both
Fiber_Optic
15:40:00
16
735.91
2,410.51
6
140.263884
Yes
Yes
Yes
Solved
Poor Product Quality
1
14
F
NOUEKFG
Town
Premium Membership
04-05-2016
?
CID62059
Without Offers
Both
Fiber_Optic
13:29:52
9
211.52
67,933.45
4
834.8
Yes
Yes
Yes
Solved in Follow-up
Products always in Stock
0
23
F
NVL3IV7
Town
Silver Membership
03-02-2015
Yes
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
16:13:51
13
479.81
35,651.46
28
693.08
No
Yes
No
Not Applicable
No reason specified
1
44
M
N4TJ493
Town
No Membership
06-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
11:28:41
13
314.77
26,638.57
7
655.12
Yes
No
No
Not Applicable
Too many ads
1
31
M
C3V1760
Village
Basic Membership
07-03-2015
Yes
CID17057
Without Offers
Smartphone
Fiber_Optic
9:36:07
5
1,972.967758
39,639.7
Error
1,062.292391
No
Yes
Yes
Solved in Follow-up
Too many ads
1
18
M
BS2CWW4
null
Basic Membership
20-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:37:44
8
33.17
35,941.16
36.02293833
642.35
Yes
No
Yes
Solved in Follow-up
Poor Website
1
45
M
D68BAQ6
Town
No Membership
03-05-2017
Yes
CID52504
Without Offers
Desktop
Fiber_Optic
12:33:04
13
126.89
26,732.86
21
834.451141
Yes
No
No
Not Applicable
Poor Customer Service
1
10
M
VCZ3PBH
City
Platinum Membership
07-04-2015
Yes
CID11085
Without Offers
Desktop
Wi-Fi
0:08:28
20
363.16
47,714.7
6
381.710418
No
Yes
Yes
Solved
Too many ads
0
29
M
CBVJ5L7
City
No Membership
07-04-2016
Yes
CID49570
Credit/Debit Card Offers
?
Wi-Fi
1:41:33
7
185.36
33,082.42
Error
null
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
17
M
HBV7K4C
Town
Basic Membership
09-10-2017
Yes
CID35426
Without Offers
?
Wi-Fi
18:42:29
13
1,011.88
1,269.25
7
1,083.016992
No
Yes
Yes
Unsolved
Too many ads
1
47
M
EZ60881
Village
Basic Membership
27-01-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
19:47:24
24
32.79
2,880.93
27
982.013456
Yes
No
No
Not Applicable
Too many ads
1
35
F
YKE2KB4
Village
Premium Membership
08-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
20:16:34
5
310.52
26,964.73
17
789.92
Yes
No
No
Not Applicable
Reasonable Price
0
49
F
DW97O2F
City
Silver Membership
20-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
4:50:26
10
33.08
37,967.23
29
655.7
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
49
F
RVKE2FY
Village
Platinum Membership
27-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
6:42:49
8
269.48
19,440.55
3
717.2
No
Yes
Yes
Solved in Follow-up
Products always in Stock
0
12
F
KRCL7W6
null
Platinum Membership
01-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
20:04:01
12
108.91
71,294.54
11
768.22
No
Yes
Yes
Unsolved
Reasonable Price
0
38
M
UC997XK
null
Basic Membership
28-01-2015
Yes
CID5608
Without Offers
Desktop
Wi-Fi
17:12:15
15
1,216.89
33,646.36
8
646.99
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
42
F
PGP3NW9
City
Basic Membership
26-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
21:56:30
14
477.7
49,530.32
25
572.56
Yes
No
Yes
Unsolved
No reason specified
1
35
M
3D6S3AX
City
Premium Membership
26-12-2017
?
CID25417
Credit/Debit Card Offers
Smartphone
Wi-Fi
16:03:24
20
878.87
93,004.54
18
316.979407
Yes
Yes
Yes
Solved in Follow-up
User Friendly Website
0
12
F
FYFBPBX
null
No Membership
05-07-2016
?
CID14574
Without Offers
Smartphone
Wi-Fi
3:56:32
2
138.16
37,636.72
21
522.03
Yes
No
No
Not Applicable
Poor Website
1
24
F
VKJQL8C
Town
No Membership
20-05-2017
?
CID15583
Without Offers
Smartphone
Fiber_Optic
6:45:16
12
117.97
27,074.96
17
270.166735
Yes
No
No
Not Applicable
Poor Website
1
30
M
31WNZ0G
Town
Basic Membership
07-10-2016
?
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
9:08:32
16
96.8
22,558.66
8
680.73
No
Yes
Yes
Solved
No reason specified
1
43
M
5LQ5ZYS
null
Gold Membership
15-09-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
22:37:31
14
259.4
39,980.59
19
814.53
Yes
No
No
Not Applicable
User Friendly Website
0
58
F
TN0M0MM
Town
No Membership
15-07-2017
Yes
CID3373
Without Offers
Smartphone
Wi-Fi
8:14:05
-999
97.09
2,982.52
23
505.66
Yes
No
Yes
Solved in Follow-up
Poor Website
1
35
M
UQ1F8DU
City
Basic Membership
13-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
10:39:41
9
475.54
41,590.49
22
null
Yes
No
Yes
Solved
Poor Product Quality
1
21
M
O5DZKDQ
null
No Membership
20-07-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
8:20:40
12
351.99
5,621.58
Error
705.05
No
Yes
No
Not Applicable
Poor Product Quality
1
29
F
622HVUN
Town
Basic Membership
30-11-2016
Yes
CID54752
Credit/Debit Card Offers
Smartphone
Mobile_Data
22:21:45
11
307.74
12,374.81
15
533.81
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
41
F
RYYNQZO
Town
Basic Membership
31-08-2015
No
xxxxxxxx
Without Offers
Both
Mobile_Data
2:25:02
21
365.93
34,868.03
16
null
No
Yes
Yes
Solved
Poor Website
1
46
F
O5W314Y
Town
No Membership
20-11-2017
No
xxxxxxxx
Without Offers
Both
Mobile_Data
5:40:19
17
454.99
29,921.05
6
null
Yes
No
No
Not Applicable
No reason specified
1
13
M
LWL89DH
City
No Membership
18-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
7:10:33
11
34.67
44,498.21
11
659.9
No
Yes
No
Not Applicable
Poor Product Quality
1
25
F
AT6BRFK
City
Gold Membership
01-01-2017
Yes
CID49528
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
20:43:26
10
106.99
39,051.49
3
751.71
No
Yes
Yes
No Information Available
Quality Customer Care
0
58
M
WFT9L7O
Town
Basic Membership
24-04-2016
?
CID6636
Gift Vouchers/Coupons
Desktop
Fiber_Optic
14:07:27
15
32.11
31,853.14
17
508.84
Yes
No
No
Not Applicable
Poor Customer Service
1
52
M
4OUVU0X
Village
Gold Membership
20-07-2015
Yes
CID18908
Credit/Debit Card Offers
Smartphone
Wi-Fi
18:24:38
14
90.79
7,050
18
622.95
No
Yes
No
Not Applicable
Poor Customer Service
1
55
F
H0SLOCF
null
Platinum Membership
18-06-2017
Yes
CID26795
Without Offers
Smartphone
Wi-Fi
11:14:23
10
-694.346311
34,940.04
16
363.329026
No
Yes
Yes
Unsolved
Poor Customer Service
0
49
M
OQ6XAUE
Town
Platinum Membership
26-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
7:00:53
8
109.97
47,344.15
8
724.14
Yes
No
Yes
Solved in Follow-up
Too many ads
0
13
M
BEEJLB3
Town
Gold Membership
13-10-2016
?
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
18:36:49
1
246.82
7,902.05
9
791.08
Yes
No
No
Not Applicable
Reasonable Price
0
62
M
AXVKEEB
Town
Premium Membership
16-10-2017
Yes
CID12310
Without Offers
Desktop
Wi-Fi
11:29:04
10
32.16
9,157.78
3
784.29
No
Yes
No
Not Applicable
Reasonable Price
0
38
F
YGLP575
Village
No Membership
01-02-2017
?
CID55492
Without Offers
Desktop
Wi-Fi
14:35:34
22
176.39
35,729.22
22
638.56
No
Yes
Yes
No Information Available
Poor Website
1
44
M
K2ZN2JT
Village
Basic Membership
20-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
10:13:32
8
443.11
41,541.8
Error
617.91
Yes
Yes
Yes
Solved
Too many ads
1
59
F
MXPL86K
City
No Membership
05-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
23:31:16
14
369.57
22,615.54
11
949.790932
No
Yes
Yes
No Information Available
Too many ads
1
49
M
HSFF3VO
Village
No Membership
10-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
12:08:47
5
119.08
18,407.01
9
692.23
No
Yes
No
Not Applicable
Poor Product Quality
1
35
F
0R63ALQ
Town
Silver Membership
09-02-2017
Yes
CID1931
Gift Vouchers/Coupons
Desktop
Mobile_Data
3:00:13
22
40.69
10,078.04
22
703.84
Yes
No
Yes
Solved
No reason specified
0
38
M
S1RC1EC
City
Gold Membership
19-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
10:58:59
11
136.77
66,197.1
16
321.762488
No
Yes
No
Not Applicable
Quality Customer Care
0
61
M
NUQBSU5
null
No Membership
28-05-2015
?
CID55392
Gift Vouchers/Coupons
Smartphone
Mobile_Data
19:36:44
15
319.59
41,314.26
23
590.83
No
Yes
Yes
No Information Available
Poor Product Quality
1
49
F
KTTEYD2
Town
Basic Membership
14-01-2015
Yes
CID55678
Gift Vouchers/Coupons
Smartphone
Mobile_Data
13:20:34
6
60.24
44,481.97
21
167.923068
Yes
No
No
Not Applicable
No reason specified
1
47
M
C2VAPSR
Town
Silver Membership
08-04-2017
Yes
CID30764
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:56:58
13
65.89
42,054.69
26
653.46
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
20
F
79K3GRN
Town
Silver Membership
30-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
1:16:36
12
180.69
27,201.19
28
974.564756
No
Yes
No
Not Applicable
Poor Customer Service
0
60
M
Q789WV1
Town
Silver Membership
07-05-2016
Yes
CID45942
Gift Vouchers/Coupons
?
Wi-Fi
14:27:58
12
32
45,196.14
28
null
No
Yes
No
Not Applicable
No reason specified
0
11
M
F9AYI6O
City
Basic Membership
26-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
8:38:40
16
31.4
43,021.4
20
711.35
Yes
No
No
Not Applicable
No reason specified
1
45
F
TK10LNZ
City
Silver Membership
26-09-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
11:22:50
7
319.43
84,017.89
4
775.73
Yes
No
No
Not Applicable
Quality Customer Care
0
24
M
BQHSA3M
Town
Silver Membership
27-09-2016
No
xxxxxxxx
Without Offers
?
Fiber_Optic
4:21:02
14
155.03
2,462.95
7
788.34
Yes
No
Yes
Solved in Follow-up
Too many ads
0
40
F
8FM4TL4
City
No Membership
20-12-2016
Yes
CID52873
Without Offers
Desktop
Wi-Fi
19:17:01
7
685.08
2,628.83
24
661.87
Yes
Yes
Yes
Solved
Poor Customer Service
1
54
F
LTNQ5M3
Town
Basic Membership
27-04-2015
Yes
CID28925
Gift Vouchers/Coupons
Both
Fiber_Optic
20:24:47
-999
327.39
43,826.18
23
648.08
Yes
No
Yes
Solved in Follow-up
Poor Website
1
60
M
6L6F6F7
City
No Membership
02-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
13:03:24
-999
269.09
27,753.1
12
333.259595
Yes
No
No
Not Applicable
Poor Customer Service
1
55
M
62VFAY5
null
No Membership
23-08-2016
Yes
CID56883
Without Offers
Desktop
Mobile_Data
21:53:36
11
300.91
34,785.3
5
696.47
Yes
No
No
Not Applicable
Poor Product Quality
1
34
F
EBMDZQV
null
No Membership
03-12-2015
Yes
CID34313
Without Offers
Both
Mobile_Data
3:24:50
21
2,236.532029
26,943.76
Error
687.84
Yes
Yes
Yes
Unsolved
Too many ads
1
29
M
TVHC4NJ
City
Platinum Membership
22-08-2016
Yes
CID13325
Gift Vouchers/Coupons
Smartphone
Mobile_Data
19:48:20
9
541.38
27,139.69
5
null
Yes
Yes
Yes
No Information Available
Quality Customer Care
0
39
F
5DS64HZ
Village
No Membership
04-04-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
14:01:54
15
112.5
16,761.52
6
518.49
No
Yes
No
Not Applicable
Too many ads
1