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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,537,042,201,194,500 | neutral | 1 | null | null | US Airways | null | dailylaurel | null | 0 | @USAirways with chocoLate Flight please... i m melting http://t.co/jJdoSFYIBM | null | 2015-02-22 08:39:47 -0800 | Bruxelle-Paris-Marseille-(BPM) | Athens |
569,536,791,830,798,340 | negative | 1 | Lost Luggage | 1 | US Airways | null | LaChic4ever | null | 0 | @USAirways worse experience. Clt to DC. Oversold by 20, lost CARRY ON luggage.Cancelled Flightled connecting flight to NYC. #flydelta | null | 2015-02-22 08:38:47 -0800 | null | null |
569,536,168,301,211,650 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Katycarlson | null | 0 | @USAirways color me confused but why would i need to call and do this. Update your procedures and policies. You can see who is connecting | null | 2015-02-22 08:36:18 -0800 | America | Central Time (US & Canada) |
569,535,962,604,310,500 | negative | 1 | Customer Service Issue | 1 | US Airways | null | dcilona | null | 0 | @USAirways I packed a carry on for a reason. Thanks for making me check it. I hoped for better customer service in CLE also. #nothappy | null | 2015-02-22 08:35:29 -0800 | SWFL | Eastern Time (US & Canada) |
569,535,820,270,583,800 | neutral | 0.6674 | null | 0 | US Airways | null | vasisht | null | 0 | @usairways sadly they've tried that and airport agents…no flights so they're stranded at PHL. No chance of a hotel for them? | null | 2015-02-22 08:34:55 -0800 | A galaxy far far away | Eastern Time (US & Canada) |
569,535,527,227,150,340 | negative | 1 | Customer Service Issue | 0.6987 | US Airways | null | lincord88 | null | 0 | @USAirways your service sucks. | null | 2015-02-22 08:33:45 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,535,230,996,045,800 | negative | 1 | Customer Service Issue | 0.6179 | US Airways | null | JoanEisenstodt | null | 0 | @USAirways Past tense re help. No more. It’s been even more miserable than usual at CLT. | null | 2015-02-22 08:32:35 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,534,372,954,681,340 | negative | 1 | Cancelled Flight | 1 | US Airways | null | beachylinda | null | 0 | @USAirways first flight Cancelled Flightled, connecting flight delayed so will completely miss next connection no response on hold 2 hrs HELP me | null | 2015-02-22 08:29:10 -0800 | null | null |
569,533,663,211,356,160 | negative | 1 | Lost Luggage | 1 | US Airways | null | VikingJim60 | null | 0 | @USAirways now you don't know where my luggage is? Seriously? | null | 2015-02-22 08:26:21 -0800 | Doylestown, PA | Eastern Time (US & Canada) |
569,533,202,835,984,400 | negative | 1 | Customer Service Issue | 1 | US Airways | null | 68aec68 | null | 0 | @USAirways I waited customer service 32 minutes on the phone w/o response. Had to hung up in the end since my battery died due to waiting! | null | 2015-02-22 08:24:31 -0800 | null | Atlantic Time (Canada) |
569,533,159,475,277,800 | negative | 1 | Late Flight | 0.6638 | US Airways | null | tjvandy | null | 0 | @USAirways F623 DEN:PHX impressive lack of concern by 1hr+ Late Flight flight attndt wrecking havoc on customer travel #smugsmirk #norush | null | 2015-02-22 08:24:21 -0800 | colorado | Central Time (US & Canada) |
569,533,103,359,660,000 | negative | 1 | Customer Service Issue | 1 | US Airways | null | ALfamilyoffour | null | 0 | @USAirways was on the phone for over an hour waiting without an answer. 😩 | null | 2015-02-22 08:24:07 -0800 | Alabama | Central Time (US & Canada) |
569,532,924,036,407,300 | negative | 0.6546 | Customer Service Issue | 0.6546 | US Airways | null | Dalts81 | null | 0 | @USAirways a member of your staff at PHL just gave us excellent customer care. Shame the same couldn't be said for the past 24 hours. | null | 2015-02-22 08:23:25 -0800 | Blackpool | London |
569,532,793,530,785,800 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Harmony1412 | null | 0 | @USAirways I got rebooked at 3am after they woke me up just tried to call twice and got hung up on. Worst customer service. | null | 2015-02-22 08:22:54 -0800 | Wonderland | Indiana (East) |
569,532,711,787,892,740 | neutral | 1 | null | null | US Airways | null | jasonkallsen | null | 0 | @USAirways with a glass of wine once we hit altitude? | null | 2015-02-22 08:22:34 -0800 | Minnesota, USA | Central Time (US & Canada) |
569,532,667,869,335,550 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Dalts81 | null | 0 | @USAirways @ALfamilyoffour maybe if there was anyone answering the phone they would. "Please call back Late Flightr".For 18 hours? Not good enough | null | 2015-02-22 08:22:24 -0800 | Blackpool | London |
569,532,394,455,359,500 | negative | 1 | Customer Service Issue | 1 | US Airways | null | storylaura | null | 0 | @USAirways this is the worst customer service I have ever had. Rebooked to tues but seat available on mon. Wtf. Contact me. | null | 2015-02-22 08:21:18 -0800 | kansas city, mo | Eastern Time (US & Canada) |
569,531,768,321,269,760 | negative | 1 | Customer Service Issue | 1 | US Airways | null | storylaura | null | 0 | @USAirways 2 hours?! And just got disconnected. | null | 2015-02-22 08:18:49 -0800 | kansas city, mo | Eastern Time (US & Canada) |
569,531,387,629,318,140 | negative | 1 | Customer Service Issue | 0.6704 | US Airways | null | TravelingProf | null | 0 | @USAirways I have been calling for 3 days! | null | 2015-02-22 08:17:18 -0800 | Great Barrington, MA | Eastern Time (US & Canada) |
569,529,813,121,290,240 | negative | 1 | Cancelled Flight | 1 | US Airways | null | AndrewAquilante | null | 0 | @USAirways between 3 of us, it is costing over $1000 to get home TODAY for no reason... Where do I send my receipts to be reimbursed? | null | 2015-02-22 08:11:03 -0800 | Phoenixville, PA | Eastern Time (US & Canada) |
569,529,416,155,402,240 | negative | 1 | Flight Attendant Complaints | 0.7011 | US Airways | null | tjvandy | null | 1 | @USAirways F623 DEN:PHX. Serious display of poor customer service exhibited by flight crew today. #newamericanairline #cheapslogannotmotto | null | 2015-02-22 08:09:28 -0800 | colorado | Central Time (US & Canada) |
569,529,412,196,167,700 | negative | 1 | Cancelled Flight | 1 | US Airways | null | agatha721 | null | 1 | @USAirways Thanks for Cancelled Flighting my flight tomorrow and not reFlight Booking Problems me on another one. #usairwaysfail | null | 2015-02-22 08:09:27 -0800 | null | Eastern Time (US & Canada) |
569,528,768,148,041,700 | negative | 1 | Cancelled Flight | 1 | US Airways | null | mrsrmc | null | 0 | @USAirways any chance u can help our family rebook their flight that was Cancelled Flightled, #4487? | null | 2015-02-22 08:06:54 -0800 | null | null |
569,528,550,589,464,600 | negative | 1 | Flight Attendant Complaints | 0.3526 | US Airways | null | ajshaff616 | null | 0 | @USAirways flight 623 den to phx: flight attdt decides to stay downtown and be an hour Late Flight so entire flight delayed, she better get fired! | null | 2015-02-22 08:06:02 -0800 | null | null |
569,528,410,684,461,060 | negative | 1 | Customer Service Issue | 0.6558 | US Airways | null | bhick1a | null | 0 | @USAirways how aggravating, zone 5 boarded, overhead empty but forcing bag check. Better not loose bag again! flt1727 http://t.co/w3XS6TVpZg | [39.87309176, -75.24413798] | 2015-02-22 08:05:29 -0800 | Pennsauken, NJ | Eastern Time (US & Canada) |
569,528,409,723,969,540 | negative | 1 | Lost Luggage | 1 | US Airways | null | VikingJim60 | null | 0 | @USAirways 40 minutes in baggage claim and no sign of luggage from our flight. UsAirways- your incompetence is overwhelming | null | 2015-02-22 08:05:28 -0800 | Doylestown, PA | Eastern Time (US & Canada) |
569,528,105,557,053,440 | negative | 1 | Customer Service Issue | 0.7013 | US Airways | null | smw04 | null | 0 | @USAirways @msscottwg "That's unusual" means we screwed up but will never admit to it! #GoingForGreatnessFAIL | null | 2015-02-22 08:04:16 -0800 | null | Atlantic Time (Canada) |
569,527,721,916,796,900 | negative | 1 | Customer Service Issue | 0.6722 | US Airways | null | mzedeck | null | 0 | @USAirways horrible customer service, flying from Miami to Philadelphia, sent to Charlotte, now can't get out of Charlotte! | null | 2015-02-22 08:02:44 -0800 | null | Eastern Time (US & Canada) |
569,527,440,499,978,240 | negative | 1 | Customer Service Issue | 1 | US Airways | null | NQ1977 | null | 0 | @USAirways have had a medical issue Late Flight yesterday and need to change my flight today been on hold for an hour and still not through | null | 2015-02-22 08:01:37 -0800 | England | London |
569,527,205,291,802,600 | positive | 1 | null | null | US Airways | null | BRizzyberg27 | null | 0 | @USAirways Mellani B. and whole team in Columbia SC are absolute superstars. Incredibly helpful. | null | 2015-02-22 08:00:41 -0800 | 75 Drayton Park, London, UK | Quito |
569,526,583,473,483,800 | negative | 1 | Late Flight | 1 | US Airways | null | smw04 | null | 1 | @USAirways @nburnside26 U hate delays, too? But u have her $$ & are holding her hostage! #GoingForGreatnessFAIL | null | 2015-02-22 07:58:13 -0800 | null | Atlantic Time (Canada) |
569,526,164,575,924,200 | positive | 0.7149 | null | 0 | US Airways | null | RobinCBNNews | null | 0 | @USAirways please thank Mellie at CAE, Tammy in baggage claim at CLT 4 #excellent customer service 2day, BUT I have a complaint. | null | 2015-02-22 07:56:33 -0800 | null | null |
569,526,029,859,094,500 | negative | 1 | Customer Service Issue | 0.6768 | US Airways | null | vasisht | null | 0 | @USAirways @AmericanAir my friends are stranded at KPHL and the representatives there won't even give them food vouchers…any help please? | null | 2015-02-22 07:56:01 -0800 | A galaxy far far away | Eastern Time (US & Canada) |
569,525,811,704,934,400 | negative | 1 | Customer Service Issue | 1 | US Airways | null | ClaudOakeshott | null | 0 | @USAirways how is it possible that you don't have a call back service? An automated message telling us to call back Late Flightr is so unhelpful. | null | 2015-02-22 07:55:09 -0800 | Washington DC | null |
569,525,690,615,205,900 | neutral | 0.6559 | null | 0 | US Airways | null | dailylaurel | null | 0 | @USAirways i want an Icecream baby... | null | 2015-02-22 07:54:40 -0800 | Bruxelle-Paris-Marseille-(BPM) | Athens |
569,525,679,823,425,540 | negative | 0.6917 | Flight Attendant Complaints | 0.3727 | US Airways | null | sunmoorthy | null | 0 | @USAirways I have a MAJOR complaint that I want to address w/you about my hand luggage courtesy check-in. What's the best way to do this? | [38.92102632, -76.9969392] | 2015-02-22 07:54:38 -0800 | Arlington, VA | Eastern Time (US & Canada) |
569,525,636,575,793,150 | negative | 1 | Flight Attendant Complaints | 0.6571 | US Airways | null | smw04 | null | 0 | @USAirways @Sb5551 Um, WE knew this storm was coming, ? Is why didn't USeless Air? Staff accordingly u idiots! | null | 2015-02-22 07:54:27 -0800 | null | Atlantic Time (Canada) |
569,525,480,178,769,900 | negative | 1 | Customer Service Issue | 0.6703 | US Airways | null | ClaudOakeshott | null | 0 | @USAirways you can't control the weather but you can control customer service. Without luggage for 24 hours & still yet to speak to a human. | null | 2015-02-22 07:53:50 -0800 | Washington DC | null |
569,525,150,263,214,100 | negative | 1 | Customer Service Issue | 1 | US Airways | null | BellaSal | null | 1 | @USAirways Collectively since Friday I've been on hold with customer service for over 3 hrs. My issue is not resolved... so frustrated! | null | 2015-02-22 07:52:31 -0800 | Pittsburgh, Pa | null |
569,525,116,725,567,500 | negative | 1 | Lost Luggage | 0.6364 | US Airways | null | sebastian_mcfox | null | 0 | @USAirways The automated message isn't helpful and it's impossible to speak with a human right now. Desperately need our luggage :( | null | 2015-02-22 07:52:23 -0800 | null | null |
569,524,522,291,892,200 | neutral | 0.6735 | null | 0 | US Airways | null | dailylaurel | null | 0 | @USAirways i ve been told that you get a percentage on every plastic bottle that is sold around yout departure section...turn up the heat | null | 2015-02-22 07:50:02 -0800 | Bruxelle-Paris-Marseille-(BPM) | Athens |
569,524,497,377,861,600 | positive | 1 | null | null | US Airways | null | LividFiction | null | 0 | @USAirways On re-accommodation number Lisa (Liza?) in Raleigh was very helpful | null | 2015-02-22 07:49:56 -0800 | Thicktown, Thickania | Eastern Time (US & Canada) |
569,524,026,294,571,000 | negative | 1 | Flight Booking Problems | 0.7149 | US Airways | null | amymariaw | null | 0 | @USAirways @Expedia 7 Hours for my friend to rebook his trip to Korea after @USAirways Cancelled Flightled a connecting flight to Chicago = IDIOTIC. | null | 2015-02-22 07:48:03 -0800 | Elizabeth, PA | Quito |
569,523,635,171,405,800 | neutral | 1 | null | null | US Airways | null | dailylaurel | null | 0 | @USAirways at least they make you run so you want yo buy this fresh diet coke...nice bizness plan. Its all about marketing right? | null | 2015-02-22 07:46:30 -0800 | Bruxelle-Paris-Marseille-(BPM) | Athens |
569,523,377,842,606,100 | negative | 1 | Customer Service Issue | 1 | US Airways | null | lincord88 | null | 0 | @USAirways your customer service is atrocious. | null | 2015-02-22 07:45:29 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,523,293,356,630,000 | negative | 1 | Customer Service Issue | 0.6204 | US Airways | null | dailylaurel | null | 0 | @USAirways my option is to use twitter. Most of the people working for u have no clue what they do. they tell you to go to A4 but its b16 | null | 2015-02-22 07:45:09 -0800 | Bruxelle-Paris-Marseille-(BPM) | Athens |
569,523,240,252,661,760 | neutral | 0.6498 | null | 0 | US Airways | null | vasisht | null | 0 | @USAirways @AmericanAir any help regarding flights out of KPHL would be much appreciated | null | 2015-02-22 07:44:56 -0800 | A galaxy far far away | Eastern Time (US & Canada) |
569,522,820,725,788,700 | negative | 0.684 | Customer Service Issue | 0.684 | US Airways | null | vasisht | null | 0 | @USAirways my friends are stuck at KPHL and not getting any help from anyone, can you guys contact them please? | null | 2015-02-22 07:43:16 -0800 | A galaxy far far away | Eastern Time (US & Canada) |
569,522,534,724,403,200 | negative | 1 | Customer Service Issue | 1 | US Airways | null | clarkhook | null | 0 | @USAirways what is the expected wait time to speak to someone via 800 number? | null | 2015-02-22 07:42:08 -0800 | Franklin, TN | Eastern Time (US & Canada) |
569,522,479,049,400,300 | negative | 1 | Bad Flight | 0.6952 | US Airways | null | corybronze | null | 3 | @USAirways My family, friends and colleagues will NEVER fly USAir again. Bad weather happens. The good airlines seem to communicate better. | null | 2015-02-22 07:41:54 -0800 | null | null |
569,521,573,268,480,000 | negative | 0.6923 | Flight Booking Problems | 0.6923 | US Airways | null | ALfamilyoffour | null | 0 | @USAirways my in-laws flight Cancelled Flighted 4 tonight. U auto rebooked 4 flight on Tuesday that doesn't work. Can you help reFlight Booking Problems them? | null | 2015-02-22 07:38:18 -0800 | Alabama | Central Time (US & Canada) |
569,519,918,833,643,500 | negative | 0.6669 | Customer Service Issue | 0.6669 | US Airways | null | TravelingProf | null | 0 | @USAirways @AmericanAir Almost half hour on hold. My cell phone battery is dying. Thanks for your loyalty from a "Platinum" member | null | 2015-02-22 07:31:44 -0800 | Great Barrington, MA | Eastern Time (US & Canada) |
569,519,156,502,106,100 | negative | 1 | Customer Service Issue | 0.6596 | US Airways | null | TravelingProf | null | 0 | @USAirways Now going on 26 minutes on hold. | null | 2015-02-22 07:28:42 -0800 | Great Barrington, MA | Eastern Time (US & Canada) |
569,519,040,504,287,200 | negative | 1 | Can't Tell | 1 | US Airways | null | burseka | null | 0 | @USAirways u guys suck | null | 2015-02-22 07:28:15 -0800 | null | null |
569,519,007,965,061,100 | negative | 1 | Customer Service Issue | 1 | US Airways | null | MrRenevendez | null | 0 | @USAirways you keep suggesting people call 800-428-4322 but we just end up on hold for hours. You seriously don't have a better method?! | null | 2015-02-22 07:28:07 -0800 | Where you least need me to be | null |
569,518,608,797,323,260 | negative | 1 | Customer Service Issue | 1 | US Airways | null | danielfine | null | 0 | @USAirways your customer service is a joke. First a mechanical Cancelled Flightation, now weather. On hold since 5:30 am. No humans. Pls call me! | null | 2015-02-22 07:26:32 -0800 | Phila, Princeton, NYC. | Eastern Time (US & Canada) |
569,518,382,883,704,800 | negative | 0.6721 | Customer Service Issue | 0.3689 | US Airways | null | JoanEisenstodt | null | 0 | @USAirways Handled. I found tkt on floor dropped by someone. No way - I’m in wheelchair - to get to podium. | null | 2015-02-22 07:25:38 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,518,200,410,546,200 | negative | 1 | Flight Attendant Complaints | 1 | US Airways | null | VikingJim60 | null | 0 | @USAirways 100 feet from the gate at PHL, but no ground crew. You can't make this up. | null | 2015-02-22 07:24:54 -0800 | Doylestown, PA | Eastern Time (US & Canada) |
569,516,370,506,993,660 | negative | 1 | Cancelled Flight | 1 | US Airways | null | AndrewAquilante | null | 0 | @USAirways why did you Cancelled Flight flight 1773 to phl, while delta flew a flight at the same time, on time? you Cancelled Flighted for no reason | null | 2015-02-22 07:17:38 -0800 | Phoenixville, PA | Eastern Time (US & Canada) |
569,514,501,730,644,000 | negative | 1 | Customer Service Issue | 0.6533 | US Airways | null | chresten725 | null | 0 | @USAirways agent won't hold for connection arriving Late Flight. 7 min before departure time but 3 min too Late Flight. Flt 1903 gate c19. Disappointed | null | 2015-02-22 07:10:12 -0800 | Cincinnati, OH | Eastern Time (US & Canada) |
569,514,031,695,962,100 | negative | 0.6522 | Customer Service Issue | 0.6522 | US Airways | null | grpriolo | null | 0 | @USAirways no one is coming to line. On hold for 4 hours. Can u help here if I provide conf code? | null | 2015-02-22 07:08:20 -0800 | null | null |
569,513,151,517,073,400 | positive | 0.6655 | null | 0 | US Airways | null | JessicaRyckman | null | 0 | @USAirways worked w/ Tiffany H at cust service desk in Charlotte and she was helpful and patient. Still stuck, but she was great. | null | 2015-02-22 07:04:51 -0800 | Washington, D.C. | Eastern Time (US & Canada) |
569,513,103,970,455,550 | negative | 1 | Late Flight | 0.3428 | US Airways | null | corybronze | null | 0 | @USAirways I can't wait for the @nytimes and @WSJ to find out how poorly @USAirways handled this situation. #shameful http://t.co/HHOxQPsUbA | null | 2015-02-22 07:04:39 -0800 | null | null |
569,512,656,274,468,860 | negative | 1 | Cancelled Flight | 0.3364 | US Airways | null | corybronze | null | 0 | @USAirways Hmmm. Did the flight even really exist or did they just create it last night to get people off their backs? #usairsucks | null | 2015-02-22 07:02:52 -0800 | null | null |
569,512,408,420,622,340 | negative | 1 | Cancelled Flight | 1 | US Airways | null | corybronze | null | 0 | @USAirways And the lies continue. Just waited another hr to get boarding passes for flight supposedly created today which is now Cancelled Flightled?! | null | 2015-02-22 07:01:53 -0800 | null | null |
569,512,132,494,159,900 | negative | 1 | Cancelled Flight | 0.6526 | US Airways | null | Harrycookiv | null | 0 | @USAirways been on hold 2 hours for a Cancelled Flighted flight. I understand the delay. I don't understand you auto-reFlight Booking Problems me on TUESDAY. HELP! | [39.52438256, -74.70144898] | 2015-02-22 07:00:48 -0800 | The Land of Twitter | Mountain Time (US & Canada) |
569,510,808,847,196,160 | negative | 1 | Customer Service Issue | 1 | US Airways | null | sturtwood | null | 0 | @USAirways @nanceebing 4 hour hold times at the moment...and counting. #disgrace | null | 2015-02-22 06:55:32 -0800 | Unley Oval, Norwood SA | null |
569,509,671,213,662,200 | negative | 0.6724 | Customer Service Issue | 0.6724 | US Airways | null | nanceebing | null | 0 | @USAirways I did they are busy | null | 2015-02-22 06:51:01 -0800 | south beach/ LA / NC | Eastern Time (US & Canada) |
569,509,520,034,156,540 | negative | 0.6769 | Late Flight | 0.6769 | US Airways | null | dickie_megan | null | 0 | @USAirways Thank you glad to be home. There were lots of delays with the plane and flight crew didn't show up. It was very frustrating. | null | 2015-02-22 06:50:25 -0800 | null | null |
569,509,505,022,746,600 | negative | 0.6495 | Customer Service Issue | 0.6495 | US Airways | null | ChristineStorch | null | 0 | @USAirways your people are kind and hardworking the infrastructure you have given them is horrid #massivefail #failphone #fail | null | 2015-02-22 06:50:21 -0800 | Winston-Salem, NC | Eastern Time (US & Canada) |
569,508,277,026,983,940 | negative | 1 | Flight Attendant Complaints | 1 | US Airways | null | SamanthaKayeA | null | 0 | @USAirways flight #3739 leaving CVG. Gate agent had no computer and counted passengers on paper. I feel safe. | null | 2015-02-22 06:45:28 -0800 | Cincinnati, OH | Eastern Time (US & Canada) |
569,507,677,501,595,650 | neutral | 1 | null | null | US Airways | null | nanceebing | null | 0 | @USAirways but need to confirm please help | null | 2015-02-22 06:43:05 -0800 | south beach/ LA / NC | Eastern Time (US & Canada) |
569,507,632,509,268,000 | negative | 0.6862 | Can't Tell | 0.3533 | US Airways | null | nanceebing | null | 0 | @USAirways but have to return car to clt can I skip my flgjt back tonight from gso to clt and pick up at clt to fll I was told yes | null | 2015-02-22 06:42:55 -0800 | south beach/ LA / NC | Eastern Time (US & Canada) |
569,507,522,412,986,400 | negative | 1 | Cancelled Flight | 1 | US Airways | null | nanceebing | null | 0 | @USAirways big problem!!! Fll to clt then got off on clt but my fly to gso is Cancelled Flightled had to rent a car to get to my pops funeral | null | 2015-02-22 06:42:28 -0800 | south beach/ LA / NC | Eastern Time (US & Canada) |
569,507,349,548,957,700 | negative | 1 | Customer Service Issue | 0.6789 | US Airways | null | HollyAlfano | null | 0 | @USAirways - on hold 45 minutes trying to rebook Cancelled Flightled flight. Really? | null | 2015-02-22 06:41:47 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,506,974,930,481,150 | negative | 1 | Cancelled Flight | 1 | US Airways | null | jnuvola | null | 0 | @USAirways flight today Cancelled Flighted in phl, dozens of other flights still going. On hold for 3hrs. I need to get to my job interview!!! | null | 2015-02-22 06:40:18 -0800 | Philadelphia | Eastern Time (US & Canada) |
569,506,361,266,085,900 | negative | 1 | Customer Service Issue | 1 | US Airways | null | PrRiesenberg | null | 0 | @USAirways my brother @BRizzyberg27 missed his flight traveling home for a funeral and can't get through to the call center, can you help? | null | 2015-02-22 06:37:52 -0800 | null | null |
569,506,137,013,420,000 | negative | 1 | Cancelled Flight | 0.6339 | US Airways | null | PBR2nd | null | 0 | @usairways my flight has been Cancelled Flightled. On hold for 2+ hrs to reschedule. Need help now. Taking way too long http://t.co/NeHnsDCkTY | null | 2015-02-22 06:36:58 -0800 | Charlotte, NC | Eastern Time (US & Canada) |
569,505,992,163,135,500 | negative | 0.6809 | Can't Tell | 0.6809 | US Airways | null | TrailerBrides | null | 0 | @USAirways how does it feel to have almost everyone hate you? | null | 2015-02-22 06:36:24 -0800 | scrummy hooker | Central Time (US & Canada) |
569,504,928,810,414,100 | negative | 1 | Can't Tell | 1 | US Airways | null | Katycarlson | null | 0 | @USAirways waiting for you to figure it out. This is unacceptable. | null | 2015-02-22 06:32:10 -0800 | America | Central Time (US & Canada) |
569,504,866,260,930,560 | negative | 1 | Cancelled Flight | 1 | US Airways | null | pbmccarron | null | 0 | @USAirways Flight Cancelled Flightled due to "weather conditions" in arrival city. Uh...I don't think so. | null | 2015-02-22 06:31:55 -0800 | US of A | Eastern Time (US & Canada) |
569,504,813,915,832,300 | negative | 1 | Bad Flight | 0.6501 | US Airways | null | Katycarlson | null | 0 | @USAirways the plane i am on is having mechanical issues. Why cant i get off and get on a new flight? Now i have missed my connecting flight | null | 2015-02-22 06:31:43 -0800 | America | Central Time (US & Canada) |
569,504,566,380,797,950 | negative | 1 | Cancelled Flight | 1 | US Airways | null | pbmccarron | null | 0 | @USAirways Good grief! Flight Cancelled Flightled. Been on hold since 0400. | null | 2015-02-22 06:30:44 -0800 | US of A | Eastern Time (US & Canada) |
569,500,867,159,699,460 | negative | 1 | Customer Service Issue | 1 | US Airways | null | drgitlin | null | 0 | @USAirways ANSWER THE BLOODY PHONE! | null | 2015-02-22 06:16:02 -0800 | 20001 | Eastern Time (US & Canada) |
569,500,787,849,728,000 | negative | 1 | longlines | 0.6885 | US Airways | null | emilyedawson | null | 0 | @USAirways needs to get it together in Indy. Only 2 ticket agents and a line to the door. Felt bad for ppl who missed their flights. | null | 2015-02-22 06:15:43 -0800 | null | Central Time (US & Canada) |
569,500,607,637,262,340 | negative | 1 | Customer Service Issue | 0.357 | US Airways | null | sydsimone | null | 0 | @USAirways you got to be "F"ing kidding me Usairways, 2hours on hold listening to yall selling loans and Valentine Flowers...SMFH | null | 2015-02-22 06:15:00 -0800 | null | null |
569,499,262,855,331,840 | neutral | 1 | null | null | US Airways | null | BritalmegChris | null | 0 | @USAirways one question. Can I book one way tickets with award travel/points | null | 2015-02-22 06:09:39 -0800 | null | null |
569,497,632,361,594,900 | negative | 1 | Customer Service Issue | 1 | US Airways | null | BritalmegChris | null | 0 | @USAirways so upset with customer service. I have a simple question and the phone system has disconnected me all day today and yesterday. | null | 2015-02-22 06:03:10 -0800 | null | null |
569,496,193,249,767,400 | negative | 1 | Cancelled Flight | 0.6684 | US Airways | null | LordJuiblex | null | 0 | @USAirways Our flight was Cancelled Flightled & chaos abounds. I am in good humour. Please give me free everything to appease me. | null | 2015-02-22 05:57:27 -0800 | null | null |
569,496,169,652,428,800 | neutral | 0.6811 | null | 0 | US Airways | null | JulieMerks | null | 0 | @USAirways, if I rebook on another airline after my flight was Cancelled Flightled, do you reimburse? I need to get home today, not Tuesday. | null | 2015-02-22 05:57:22 -0800 | null | Eastern Time (US & Canada) |
569,496,068,255,195,140 | neutral | 1 | null | null | US Airways | null | Hayden_Ehlich | null | 0 | @USAirways how do I reserve my seat on the AA flight I transfer to from ORD to EVV? | null | 2015-02-22 05:56:58 -0800 | Blue Ridge High School | Atlantic Time (Canada) |
569,496,017,210,462,200 | negative | 1 | Late Flight | 0.6807 | US Airways | null | DestEurope | null | 1 | @USAirways passengers sitting on plane for two hours flight #4663 from CMH!!! All other flights have left #usairwaysfail #worstairlineever | null | 2015-02-22 05:56:45 -0800 | Columbus, OH | Eastern Time (US & Canada) |
569,495,664,729,727,000 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Jabis4 | null | 0 | @USAirways GF was on hold for 4 hours and call was dropped!!! HELP!!!!! Need a flight!!! | null | 2015-02-22 05:55:21 -0800 | VT | Eastern Time (US & Canada) |
569,495,613,173,309,440 | negative | 0.6604 | Late Flight | 0.6604 | US Airways | null | Kurt_Wirth | null | 0 | @USAirways Never heard back, but this would help: Any chance I could bump up my flight time closer to 3pm today? I'm on flight 3960. | null | 2015-02-22 05:55:09 -0800 | ÜT: 43.182918,-77.651224 | Eastern Time (US & Canada) |
569,495,604,944,089,100 | positive | 0.6556 | null | null | US Airways | null | mayic1963 | null | 0 | @USAirways Good morning. | null | 2015-02-22 05:55:07 -0800 | null | null |
569,494,421,345,046,500 | negative | 1 | Late Flight | 0.6617 | US Airways | null | T2inSF | null | 0 | @USAirways #Overbooked SXM-CLT delayed deplaning extra passengers. #missedconnection #forcedovernight #CLT, no lodging/food. Disappointed. | [36.24269903, -86.10760197] | 2015-02-22 05:50:25 -0800 | San Francisco | Pacific Time (US & Canada) |
569,494,270,966,685,700 | negative | 1 | Late Flight | 0.3477 | US Airways | null | Erika_Ferg | null | 0 | @USAirways you need to figure your scheduling out! #worstflightexperienceever #getmehome | null | 2015-02-22 05:49:49 -0800 | Wisconsin | Central Time (US & Canada) |
569,493,923,451,834,400 | negative | 1 | Cancelled Flight | 0.6699 | US Airways | null | drewdenker | null | 0 | @USAirways claimed my flight Cancelled Flighted because PHL runway not good but Delta flight at same exact time is taking off on time. | null | 2015-02-22 05:48:26 -0800 | null | null |
569,493,018,081,947,650 | negative | 1 | Late Flight | 0.3541 | US Airways | null | NatureNerdness | null | 0 | @USAirways 23 min on hold... Drove 2.5 hours to get my delayed bag. I just want to pick it up at SJU. | null | 2015-02-22 05:44:50 -0800 | null | null |
569,492,838,448,300,000 | negative | 1 | Customer Service Issue | 1 | US Airways | null | drgitlin | null | 0 | @USAirways I’ve been on hold for 36 minutes now, any time you want to answer the phone that would be great. | null | 2015-02-22 05:44:08 -0800 | 20001 | Eastern Time (US & Canada) |
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