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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,620,382,023,622,660 | negative | 1 | Lost Luggage | 1 | United | null | jprice9227 | null | 0 | @united lost my bags and there was a flight from Chi to Eri that landed over 1.5 hrs ago...yet still have zero updates?? #UnitedAirlinesSux | null | 2015-02-22 14:10:56 -0800 | null | null |
569,620,354,781,425,660 | negative | 1 | Can't Tell | 0.6693 | United | null | kaf_silva | null | 0 | @united i will just send my confirmation number when I get home safe and sound. This is why i pay so expensive services to you! | null | 2015-02-22 14:10:50 -0800 | null | null |
569,620,098,467,569,660 | negative | 1 | Lost Luggage | 1 | United | null | OScotty73 | null | 0 | @united the bag is in a state that I didn't travel to and the airports don't fly to each other. Looks like it'll never show | null | 2015-02-22 14:09:49 -0800 | null | Central Time (US & Canada) |
569,620,002,652,889,100 | negative | 1 | Can't Tell | 0.69 | United | null | kaf_silva | null | 0 | @united ridiculous! I have to be refunded whenever I get at my final destination or not! | null | 2015-02-22 14:09:26 -0800 | null | null |
569,619,557,360,381,950 | negative | 1 | Late Flight | 1 | United | null | kaf_silva | null | 0 | @united stay more than 24h traveling ans sleeping on the airports floor | null | 2015-02-22 14:07:40 -0800 | null | null |
569,619,545,893,306,400 | negative | 1 | Late Flight | 1 | United | null | directeng62 | null | 0 | @united seriously? UA 806. Delayed because of the copilot isn't here? For 1.5 hours and he is only flying from Raleigh? Disappointing | null | 2015-02-22 14:07:37 -0800 | null | null |
569,619,325,230,960,640 | negative | 0.7071 | Can't Tell | 0.7071 | United | null | BUlizard | null | 0 | @united seriously. This is just complete bs. | null | 2015-02-22 14:06:44 -0800 | null | null |
569,619,208,884,977,660 | negative | 1 | Lost Luggage | 0.65 | United | null | paul27k | null | 0 | @united, we've been waiting for over an hour for our luggage- what gives? | [40.69672337, -74.17710665] | 2015-02-22 14:06:17 -0800 | null | null |
569,619,205,298,855,940 | negative | 1 | Customer Service Issue | 0.6452 | United | null | kaf_silva | null | 0 | @united the costumer services here at Denver Intl Airport is ridiculous bad! | null | 2015-02-22 14:06:16 -0800 | null | null |
569,619,171,866,222,600 | negative | 1 | Customer Service Issue | 1 | United | null | BUlizard | null | 0 | @united Lied to my face at the gate about upgrades. Thanks. #badservice #unitedsucks | null | 2015-02-22 14:06:08 -0800 | null | null |
569,619,001,820,590,100 | negative | 1 | Customer Service Issue | 0.67 | United | null | kaf_silva | null | 0 | @united I have proof that my situation now is due to company mistake | null | 2015-02-22 14:05:27 -0800 | null | null |
569,618,884,355,092,500 | negative | 1 | Can't Tell | 0.6915 | United | null | Lmuschel | null | 0 | @united ouch not fair | null | 2015-02-22 14:04:59 -0800 | null | null |
569,618,868,441,722,900 | negative | 1 | Customer Service Issue | 0.6809 | United | null | segallsays | null | 0 | @united is synonymous to with #rude. And #cheap. You really don't know how to value the customer | [47.4390828, -122.300713] | 2015-02-22 14:04:55 -0800 | Houston, TX | America/Chicago |
569,618,829,627,666,400 | negative | 1 | Cancelled Flight | 0.3393 | United | null | kaf_silva | null | 0 | @united I have to go back home! I have to use what the company has available. But it's unfair to stay more than 24 h traveling | null | 2015-02-22 14:04:46 -0800 | null | null |
569,618,440,396,398,600 | negative | 1 | Can't Tell | 0.6492 | United | null | jtromano | null | 0 | @united if I miss the #Oscars I'll never fly united again | null | 2015-02-22 14:03:13 -0800 | STL | Central Time (US & Canada) |
569,618,317,440,208,900 | negative | 1 | Can't Tell | 0.7065 | United | null | segallsays | null | 0 | @united is the stingiest airline. Nobody should model after them. #PTFO #cheap #bastards #stingy | [47.4389994, -122.3010208] | 2015-02-22 14:02:44 -0800 | Houston, TX | America/Chicago |
569,617,556,857,851,900 | negative | 1 | Late Flight | 1 | United | null | jtromano | null | 0 | @united flight delayed...again...every time. "Maintenance issues" | null | 2015-02-22 13:59:43 -0800 | STL | Central Time (US & Canada) |
569,617,494,908,002,300 | positive | 1 | null | null | United | null | kiiimbra | null | 0 | @united I should be fine. They automatically changed my connecting flight for me so I wouldn't miss it. A+ work. | null | 2015-02-22 13:59:28 -0800 | Earth | Eastern Time (US & Canada) |
569,617,083,194,933,250 | negative | 0.6591 | Bad Flight | 0.3506 | United | null | no_patients | null | 0 | @united yes... A ride home would be perfect.. A fete one would assume possible after charging 1600$ for a domestic flight... Ps we deplaned | null | 2015-02-22 13:57:50 -0800 | null | null |
569,617,064,375,271,400 | neutral | 1 | null | null | United | null | BUlizard | null | 0 | @united I'll be calling tomorrow | null | 2015-02-22 13:57:45 -0800 | null | null |
569,617,019,257,151,500 | negative | 1 | Customer Service Issue | 0.6856 | United | null | BUlizard | null | 0 | @united and I was denied an upgrade because of catering issues??? #poorservice | null | 2015-02-22 13:57:35 -0800 | null | null |
569,616,974,256,472,060 | negative | 1 | Bad Flight | 1 | United | null | emilyjoynoon | null | 0 | @united--excited to barrel through the sky at 600mph on a 75 ton piece of metal operated by a company that can't get their tiny TVs to work! | null | 2015-02-22 13:57:24 -0800 | Los Angeles | Quito |
569,616,836,884,619,260 | negative | 0.6694 | Flight Booking Problems | 0.6694 | United | null | BUlizard | null | 0 | @united heard about the voucher/miles credit for Cancelled Flighting my international flight yesterday, but I didn't get an email. | null | 2015-02-22 13:56:51 -0800 | null | null |
569,616,634,601,717,760 | negative | 1 | Bad Flight | 0.6774 | United | null | JoshuaPasch | null | 0 | @united, maybe don't play the video about how your flights are outfitted w wifi on the flights where wifi isn't working...✈️ | null | 2015-02-22 13:56:03 -0800 | NYC | Pacific Time (US & Canada) |
569,616,424,995,409,900 | negative | 1 | Lost Luggage | 1 | United | null | KHSailing | null | 1 | @united on line baggage system complete rubbish. bag missing 2 days. No meaningful information. | null | 2015-02-22 13:55:13 -0800 | Solent - Hamble, Lymington | London |
569,615,659,333,627,900 | neutral | 0.6957 | null | 0 | United | null | Mikeplos | null | 0 | @united...do you still have flat tire policy. Shuttle broke down on way to ORD. Will probably miss the 425pm to CLE...Help please!! | null | 2015-02-22 13:52:10 -0800 | Erie, PA | null |
569,615,644,448,186,400 | negative | 0.6721 | Late Flight | 0.3361 | United | null | richlallen | null | 0 | @united thanks. Just was able to do it on the app myself. Still not customer service to be seen in YYZ | null | 2015-02-22 13:52:07 -0800 | Brooklyn, NY | Eastern Time (US & Canada) |
569,615,215,144,226,800 | positive | 0.6497 | null | 0 | United | null | steve__chin | null | 0 | @united thx off the response, finally got through the 45 min wait and talked to someone. | null | 2015-02-22 13:50:24 -0800 | San Francisco Bay Area | Pacific Time (US & Canada) |
569,614,679,154,143,200 | negative | 1 | Customer Service Issue | 0.6676 | United | null | AlyssaOMalley | null | 0 | @united so unhelpful... http://t.co/vBfIeo2qJC | [39.85861469, -104.67233425] | 2015-02-22 13:48:17 -0800 | Watertown, MA | Eastern Time (US & Canada) |
569,614,651,400,585,200 | negative | 1 | Can't Tell | 0.3511 | United | null | emilyjoynoon | null | 0 | @united I would take the $500 voucher you offered for MISCOUNTING THE # OF SEATS ON YOUR PLANE but that means I would have to fly you again | null | 2015-02-22 13:48:10 -0800 | Los Angeles | Quito |
569,614,009,369,907,200 | negative | 1 | Can't Tell | 0.3603 | United | null | CDNTravelGuy | null | 0 | @united - 3 of 6 First seats open on UA5097. No upgrades processed. Gate agents @yyz said their too busy. Not cool http://t.co/6KpyhckA9l | null | 2015-02-22 13:45:37 -0800 | Toronto Area | Eastern Time (US & Canada) |
569,613,554,963,370,000 | negative | 1 | Late Flight | 1 | United | null | vascaino101 | null | 0 | @united @rayja9 flying to las vegas out of Chicago flight is Late Flight and no announcement has been made | null | 2015-02-22 13:43:49 -0800 | null | null |
569,613,526,328,717,300 | negative | 1 | Cancelled Flight | 1 | United | null | rayja9 | null | 0 | @united I believe. It was Cancelled Flighted yesterday I guess. Goes back to no notification from United about Cancelled Flightlation | null | 2015-02-22 13:43:42 -0800 | null | null |
569,613,272,049,012,740 | negative | 1 | Can't Tell | 0.6705 | United | null | AG1181 | null | 0 | @United - In case you're reading this, UA230, right now, 7D. So many oversized carryons taking up too much room. Enforce your rules. | null | 2015-02-22 13:42:41 -0800 | New York, NY | Eastern Time (US & Canada) |
569,612,999,415,111,700 | negative | 1 | Bad Flight | 0.6729 | United | null | AG1181 | null | 0 | @United is an airline where you pay extra to get a better seat but by the time you board your overbooked flight, there's no overhead space. | null | 2015-02-22 13:41:36 -0800 | New York, NY | Eastern Time (US & Canada) |
569,610,889,214,754,800 | neutral | 1 | null | null | United | null | AbbieBjugstad | null | 0 | @united Okay, just requested to follow. | null | 2015-02-22 13:33:13 -0800 | null | null |
569,610,824,647,626,750 | positive | 0.6735 | null | null | United | null | screamingbrat | null | 0 | @united Thx, just DM'd. Conf #'s MQXC64 & MPWNC2. Any help appreciated | null | 2015-02-22 13:32:58 -0800 | new york, baby | Eastern Time (US & Canada) |
569,609,923,807,440,900 | neutral | 0.6495 | null | null | United | null | 18handicap | null | 0 | @united make sure you take care of @LSUsoftball team & @LSUQuinlanDuhon team. We are 16-0!!!! | null | 2015-02-22 13:29:23 -0800 | anywhere but CStat | Central Time (US & Canada) |
569,609,680,961,572,860 | negative | 1 | Late Flight | 1 | United | null | YelpPittsburgh | null | 0 | @united Delayed 7 hrs flight 5721 PIT/IAD, finally board the plane, sit half hour & crew is at their hrs limit & we deplane. Unacceptable. | null | 2015-02-22 13:28:25 -0800 | Pittsburgh, PA | Quito |
569,608,870,429,114,400 | negative | 1 | Customer Service Issue | 0.3407 | United | null | windycityf | null | 0 | @united stuck in YYZ because staff took a break? Not happy 1K.... | null | 2015-02-22 13:25:12 -0800 | Oak Park, IL | Hawaii |
569,608,866,138,173,440 | negative | 0.6545 | Bad Flight | 0.3335 | United | null | timdrewitt | null | 0 | @United Personal Device Entertainment system is great but with app crashing every 10/15 mins I'm glad it's free for now. | null | 2015-02-22 13:25:11 -0800 | Aylesbury United Kingdom | London |
569,608,734,332,162,050 | negative | 1 | Late Flight | 1 | United | null | AlyssaOMalley | null | 0 | @united pls stop sending texts every 15mins saying my flight is delayed another 15mins-It's been 3hrs. I usually defend u but this is lame.. | null | 2015-02-22 13:24:39 -0800 | Watertown, MA | Eastern Time (US & Canada) |
569,608,624,814,698,500 | negative | 1 | Bad Flight | 0.6735 | United | null | no_patients | null | 0 | @united agent, "You should use the bathroom before boarding.. Toilets onboard are full." Oh you can expected a strongly worded email FUnited | null | 2015-02-22 13:24:13 -0800 | null | null |
569,608,322,925,473,800 | negative | 1 | Customer Service Issue | 1 | United | null | abbymrudd | null | 1 | @united should hire extra customer service reps. 50 minute wait time to ask one question? I would rather just fly another airline, thanks. | null | 2015-02-22 13:23:01 -0800 | Chicago, IL | Central Time (US & Canada) |
569,606,901,325,017,100 | negative | 1 | Cancelled Flight | 1 | United | null | GetxGnarly | null | 0 | @united united flight UA3774 after two delays just Cancelled Flightled no explanation & no more flights to Norfolk that aren't booked. Renting a car. | null | 2015-02-22 13:17:22 -0800 | null | Atlantic Time (Canada) |
569,606,016,070,844,400 | negative | 0.3398 | Can't Tell | 0.3398 | United | null | emrichards | null | 0 | @united I'll try it. Mileage programs have historically been a lifeline for us world-hungry travelers of moderate means. | null | 2015-02-22 13:13:51 -0800 | ÜT: 42.986193,-87.914855 | Central Time (US & Canada) |
569,606,005,618,638,850 | negative | 1 | Bad Flight | 0.3615 | United | null | AbbyTeigland | null | 0 | @united any way you can help me find a flight to LAS? Stuck in DIA, sat on plane 2 hrs, now been waiting an hour for an update. | null | 2015-02-22 13:13:49 -0800 | null | Quito |
569,605,942,318,231,550 | negative | 1 | Cancelled Flight | 1 | United | null | dlc_dc | null | 0 | @United 50 minute wait times to help with a Cancelled Flightled flight?? Help a guy out? | null | 2015-02-22 13:13:34 -0800 | Washington, DC via Nebraska | Eastern Time (US & Canada) |
569,604,985,110,994,940 | negative | 0.6816 | Customer Service Issue | 0.6816 | United | null | rayja9 | null | 0 | @united I was rebooked but had to take bus from Portland Maine to Boston. Told United does not cover the charge. | null | 2015-02-22 13:09:45 -0800 | null | null |
569,604,805,116,563,460 | neutral | 1 | null | null | United | null | NancyDiaznancyn | null | 0 | @united there is a sector whereby it says $0 in both bags...no bag allowance at all in international flight? | [-37.8536992, 145.1106176] | 2015-02-22 13:09:02 -0800 | null | null |
569,604,655,166,009,340 | negative | 1 | Flight Attendant Complaints | 1 | United | null | TheFireTracker2 | null | 1 | @United You were doing so well until the PHL-SFO flight yesterday. Major miss. Unfriendly Premier cabin crew. Baggage cluster at SFO. | null | 2015-02-22 13:08:27 -0800 | Global- Mostly Silicon Valley | Pacific Time (US & Canada) |
569,603,875,671,396,350 | negative | 1 | Lost Luggage | 1 | United | null | UK_Petrolhead | null | 1 | @united Your baggage tracking system is worthless! It tells me nothing about where the bag is, much less what your plans are to get it to me | null | 2015-02-22 13:05:21 -0800 | null | null |
569,603,669,114,511,360 | negative | 0.6598 | Bad Flight | 0.3608 | United | null | krisrice | null | 0 | @United is offering to reroute my SFO flight to LAX. Might be geography class time. | null | 2015-02-22 13:04:32 -0800 | Bedford, NH | Pacific Time (US & Canada) |
569,603,236,711,305,200 | negative | 1 | Lost Luggage | 1 | United | null | liveitup09 | null | 1 | @united thank you for letting me down.My luggage is still in Denver but I'm in Phl. #neveragain #flyingwithUS #disappointed #lostacustomer | null | 2015-02-22 13:02:49 -0800 | null | Atlantic Time (Canada) |
569,602,975,829,757,950 | negative | 1 | Customer Service Issue | 0.6759 | United | null | richlallen | null | 0 | @united can you get me on the delayed flight to EWR out of YYZ at 15:30? No customer service to be found in airport | null | 2015-02-22 13:01:46 -0800 | Brooklyn, NY | Eastern Time (US & Canada) |
569,602,861,467,885,600 | negative | 1 | Cancelled Flight | 1 | United | null | GetxGnarly | null | 0 | @united flight UA3774 after two delays. just Cancelled Flightled and no more flights to Norfolk that aren't booked. Renting a car. | null | 2015-02-22 13:01:19 -0800 | null | Atlantic Time (Canada) |
569,599,713,499,963,400 | negative | 1 | Cancelled Flight | 0.7185 | United | null | no_patients | null | 0 | @united thanks for having no one to pilot my last two flights, and all but stranding me in Houston tonight. Airlines are the absolute worst | null | 2015-02-22 12:48:49 -0800 | null | null |
569,599,295,713,890,300 | negative | 1 | Can't Tell | 0.365 | United | null | bmorrismusic | null | 0 | @united so disgusted and disappointed with united airlines luggage policies and attitude toward musicians. Unacceptable | null | 2015-02-22 12:47:09 -0800 | Ireland | null |
569,598,985,737,867,260 | negative | 1 | Late Flight | 0.6658 | United | null | poweroflindsey | null | 0 | @united missing my amazing us bank work conference, not ok. What do I do now????? | [39.8586566, -104.6718497] | 2015-02-22 12:45:55 -0800 | Ft Collins | null |
569,598,457,809,276,900 | negative | 1 | Cancelled Flight | 0.3804 | United | null | poweroflindsey | null | 0 | @united ... frozen lines on flight, not continuing due to 'passenger comfort'? Not ok, sat on the plane as long as a flight to Vegas would ! | [39.8586593, -104.6718352] | 2015-02-22 12:43:49 -0800 | Ft Collins | null |
569,598,171,082,596,350 | negative | 0.6567 | Customer Service Issue | 0.3398 | United | null | FarmerFlo | null | 0 | @united my last call your customer service agent called me back... As he was stuck on hold to air Canada.. Just hope he's booked me a flight | null | 2015-02-22 12:42:41 -0800 | Cheltenham | null |
569,598,072,923,123,700 | negative | 0.6772 | Lost Luggage | 0.6772 | United | null | benty83 | null | 0 | @united you left my bag in Houston last night. It's freezing cold in Memphis. Any idea on when I will see it? Off again tomorrow. | null | 2015-02-22 12:42:17 -0800 | Melbourne, Australia | Melbourne |
569,598,047,593,713,660 | positive | 0.6595 | null | 0 | United | null | Bharrison__ | null | 0 | @united this is why I fly @SouthwestAir ... Never have any issues | null | 2015-02-22 12:42:11 -0800 | null | Central Time (US & Canada) |
569,597,663,953,293,300 | negative | 1 | Customer Service Issue | 1 | United | null | Bharrison__ | null | 0 | @united has terrible customer service & doesn't feel the need to notify its customers when their flights are delayed | null | 2015-02-22 12:40:40 -0800 | null | Central Time (US & Canada) |
569,596,665,864,130,560 | negative | 1 | Bad Flight | 1 | United | null | ericaswerdlow | null | 1 | @united I have tried and you have failed. Still no wifi ever, last row in the middle and I fly every week. Thanks for nothing. | null | 2015-02-22 12:36:42 -0800 | Chicago | Central Time (US & Canada) |
569,596,089,625,661,440 | positive | 1 | null | null | United | null | MaryStinchfield | null | 0 | @united great flight into PVD. Smallest plane I have ever been on and smoothest landing ever! | null | 2015-02-22 12:34:25 -0800 | Massachusetts | null |
569,595,245,945,597,950 | negative | 1 | Customer Service Issue | 0.6715 | United | null | danielbyrnes | null | 1 | @united trying to check in for tomorrow's flight. website keeps timing out. what's up? | null | 2015-02-22 12:31:03 -0800 | QCϟDC | Central Time (US & Canada) |
569,595,218,401,439,740 | negative | 1 | Customer Service Issue | 1 | United | null | rayja9 | null | 0 | @united yes, computer would allow me to get to San Diego quick but customer service will not help. Says can't rebook http://t.co/KcVUbUYExc | null | 2015-02-22 12:30:57 -0800 | null | null |
569,593,910,869,127,200 | negative | 1 | Late Flight | 1 | United | null | rmeyers_5 | null | 0 | @United says we had a weather delay in #YXE this morning. The "weather" didn't affect any other airline. #UA6136 http://t.co/4JdvK8tCqx | [39.85873319, -104.67372668] | 2015-02-22 12:25:45 -0800 | Saskatoon | Saskatchewan |
569,592,626,300,751,900 | neutral | 1 | null | null | United | null | AbbieBjugstad | null | 0 | @united Do you have Bereavement discount on airfare as my grandfather just passed and need to attend his funeral this week. | null | 2015-02-22 12:20:39 -0800 | null | null |
569,592,236,981,284,860 | negative | 1 | Cancelled Flight | 1 | United | null | Laura_GomezRod | null | 1 | @united It was Cancelled Flightled, none of the passengers were notified. Complete violation of travelers' rights. @AerocivilCol | null | 2015-02-22 12:19:06 -0800 | Phoneix, AZ | Eastern Time (US & Canada) |
569,592,022,635,585,540 | negative | 1 | Cancelled Flight | 0.6768 | United | null | kenny_khoo | null | 0 | @united thanks for ruined my vacation for having poorly maintained aircrafts that can’t fly safely out of STT. #UA1481 #Cancelled Flightledflight | [0.0, 0.0] | 2015-02-22 12:18:15 -0800 | London, ON | Quito |
569,591,954,830,450,700 | neutral | 1 | null | null | United | null | Lmuschel | null | 0 | @united in fact he received my boarding pass | null | 2015-02-22 12:17:59 -0800 | null | null |
569,591,647,685,775,360 | neutral | 0.6733 | null | 0 | United | null | Lmuschel | null | 0 | @united @Lmuschel he is traveling with me on a sep reservation number F3KxB8 | null | 2015-02-22 12:16:45 -0800 | null | null |
569,591,642,367,402,000 | negative | 1 | Customer Service Issue | 0.6526 | United | null | PatrickGrubbe | null | 1 | “@united:That's not something we like to hear. Hopefully our staff can resolve & have you on your way ASAP. ^ML”:3:15 & still not resolved | null | 2015-02-22 12:16:44 -0800 | Lewis Center, OH | Eastern Time (US & Canada) |
569,591,456,190,504,960 | neutral | 0.6354 | null | 0 | United | null | tspinnersbride | null | 0 | @united You must follow me in order for me to send you a direct message if that is what you meant. | null | 2015-02-22 12:16:00 -0800 | null | null |
569,590,151,657,103,360 | neutral | 0.6423 | null | 0 | United | null | tspinnersbride | null | 0 | @united I don't know what DM the confirmation number means. | null | 2015-02-22 12:10:49 -0800 | null | null |
569,589,872,094,289,900 | negative | 1 | Late Flight | 0.6437 | United | null | samgrobart | null | 0 | @united Waiting for 3494 EWR-ORD, delayed 47 mins. Might miss 5491 ORD-YWG at 6pm CT. Any room on 5644 ORD-YWG in case I miss connex? | null | 2015-02-22 12:09:42 -0800 | New York NY | Central Time (US & Canada) |
569,589,829,735,821,300 | neutral | 1 | null | null | United | null | tspinnersbride | null | 0 | @united What does DM the confirmation @ mean??? | null | 2015-02-22 12:09:32 -0800 | null | null |
569,589,493,138,731,000 | negative | 1 | Late Flight | 1 | United | null | mbrooke_brooke | null | 0 | @united - well, now finally on board hopefully we take off this time and quickly. Well over an hour delay!! | null | 2015-02-22 12:08:12 -0800 | null | null |
569,589,319,846,854,660 | negative | 1 | Late Flight | 0.3978 | United | null | mgmcg16 | null | 0 | @united I missed my connection already. Then I missed the next flight they put me on. Now I'm going to LAX instead of Hawaii. :( | null | 2015-02-22 12:07:30 -0800 | null | null |
569,588,138,273,865,700 | negative | 1 | Flight Booking Problems | 0.6814 | United | null | saraholbrook | null | 0 | @united reservation was made last July. I want to know why I wasn't reseated. This only happens on international itineraries | null | 2015-02-22 12:02:49 -0800 | null | null |
569,588,082,284,101,600 | negative | 1 | Customer Service Issue | 0.6931 | United | null | tunacan1901 | null | 0 | @united line full of worried customers and guy at desk says so sorry you will have to take care of your problems Late Flightr I don't have time. | null | 2015-02-22 12:02:35 -0800 | null | null |
569,587,787,680,256,000 | negative | 1 | Customer Service Issue | 0.6637 | United | null | mgmcg16 | null | 0 | @united
There must be 100 people waiting in line for customer service at DEN to deal with flight Cancelled Flightations. | null | 2015-02-22 12:01:25 -0800 | null | null |
569,587,728,607,633,400 | negative | 1 | Lost Luggage | 0.6921 | United | null | DangVanda | null | 0 | @united, American never had my bags apparently. United never switched them over. Had to go back to United Baggage Service. | null | 2015-02-22 12:01:11 -0800 | STL | null |
569,586,471,570,534,400 | negative | 1 | Late Flight | 0.6634 | United | null | _Charette_ | null | 0 | @united unacceptable. 403 was 90 min Late Flight for a 'missing screw' our flight to Tucson left before we even landed | null | 2015-02-22 11:56:11 -0800 | SE AZ By Way of HV | Mountain Time (US & Canada) |
569,586,373,042,278,400 | negative | 1 | Late Flight | 0.3594 | United | null | PatrickGrubbe | null | 1 | @united CMH gate staff a disaster..#3345 overbooked, no volunteers, no boarding, 20 min Late Flight trying to figure out issue #bringbackrealstaff | null | 2015-02-22 11:55:48 -0800 | Lewis Center, OH | Eastern Time (US & Canada) |
569,586,179,185,754,100 | negative | 1 | Lost Luggage | 0.6621 | United | null | DavidLat | null | 0 | @united Waiting half an hour for my checked bag at EWR (& that was Priority); disappointing, usually you guys are good. | null | 2015-02-22 11:55:02 -0800 | New York, NY | Eastern Time (US & Canada) |
569,584,717,843,943,400 | negative | 1 | longlines | 0.3402 | United | null | DebraAgFax | null | 0 | @united Are your earnings so low that checkin people have to also be on Tarmac loading bags? JAN | null | 2015-02-22 11:49:13 -0800 | Brandon, Mississippi | Central Time (US & Canada) |
569,584,561,312,682,000 | negative | 1 | Flight Booking Problems | 0.3463 | United | null | vallar9 | null | 1 | @united thank you for dishonoring my upgrade and putting me in a seat I didn't want, all while not even notifying me. Great 1K service 👎 | null | 2015-02-22 11:48:36 -0800 | Morton, IL | Central Time (US & Canada) |
569,584,379,258,900,500 | negative | 1 | Can't Tell | 0.6667 | United | null | danny_9_9 | null | 0 | @united you guys are gay | null | 2015-02-22 11:47:53 -0800 | null | null |
569,583,943,772,610,560 | negative | 1 | Cancelled Flight | 0.6495 | United | null | rayja9 | null | 0 | @united the emails/calls over the past months about flight changes were helpful wish you would have sent them on the Cancelled Flightlation yesterday | null | 2015-02-22 11:46:09 -0800 | null | null |
569,582,862,472,577,000 | negative | 1 | Flight Attendant Complaints | 0.6619 | United | null | mbrooke_brooke | null | 0 | @united - so they changed depart from 1:45 to 2:00pm & it is now 1:40pm & the Capt. just got off the plane to find a smoothie, 2pm my ass!!! | null | 2015-02-22 11:41:51 -0800 | null | null |
569,581,977,889,869,800 | positive | 1 | null | null | United | null | judaline6 | null | 0 | @united Thanks so much , my passport was recovered | null | 2015-02-22 11:38:20 -0800 | null | Quito |
569,581,903,965,265,900 | negative | 1 | Customer Service Issue | 0.6593 | United | null | HFShortSeller | null | 0 | @united Thanks for nothing! No Atlanta Lounge? Your Ap says NO. Sure nothing at Terminal T http://t.co/tFjfMSHa2k | null | 2015-02-22 11:38:02 -0800 | null | null |
569,580,671,112,388,600 | neutral | 0.6186 | null | 0 | United | null | LMSNaomi | null | 0 | @united no thank you | null | 2015-02-22 11:33:08 -0800 | deep in the ❤ of Texas... | Atlantic Time (Canada) |
569,580,648,505,020,400 | negative | 0.6628 | Late Flight | 0.6628 | United | null | mbrooke_brooke | null | 0 | @united - tick, tock, tick, tock, it is rapidly approaching the next dream departure of 1:45pm. When is the next fantasy departure time?? | null | 2015-02-22 11:33:03 -0800 | null | null |
569,580,279,251,255,300 | negative | 1 | Customer Service Issue | 0.7069 | United | null | rossisd | null | 0 | @united it would make my day if I could take a flight on your airline without any hiccups on your end. Train your employees to communicate | null | 2015-02-22 11:31:35 -0800 | null | null |
569,580,197,709,783,040 | negative | 1 | Bad Flight | 1 | United | null | hellmann_kyle2 | null | 0 | @united a baby shit its pants half way through my flight and it smelled like shit, what are you going to do about this? | null | 2015-02-22 11:31:16 -0800 | Michigan | null |
569,580,180,353,609,700 | negative | 1 | Customer Service Issue | 0.6894 | United | null | tspinnersbride | null | 0 | @united You cause me to miss my flight telling me it already left when it had not. No empathy from gate staff or crew, no apology. Really? | null | 2015-02-22 11:31:11 -0800 | null | null |
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