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569,528,923,769,298,940 | neutral | 1 | null | null | United | null | RJordan47 | null | 0 | @united can you get me to okc from Sacramento today. Dfw is now closed | null | 2015-02-22 08:07:31 -0800 | Oklahoma | Central Time (US & Canada) |
569,528,348,126,216,200 | negative | 1 | Cancelled Flight | 1 | United | null | cryancox | null | 0 | @united any chance you could help rebook?? My flight Cancelled Flightled | null | 2015-02-22 08:05:14 -0800 | null | null |
569,527,975,252,766,700 | neutral | 0.667 | null | 0 | United | null | YaDurak | null | 0 | @united Out of curiosity, when a flight is arranged, are pilots notified? There are a lot of "pilots haven't arrived yet" announcements. | null | 2015-02-22 08:03:45 -0800 | Alexandria, VA | null |
569,527,524,323,151,900 | neutral | 0.6543 | null | 0 | United | null | patrick_maness | null | 0 | @united Yes. To Boston. I was going to Providence. | null | 2015-02-22 08:01:57 -0800 | Rhode Island | Eastern Time (US & Canada) |
569,526,800,767,983,600 | negative | 1 | Cancelled Flight | 0.6871 | United | null | AdamDonkus | null | 0 | @united you really need a better system for handling Cancelled Flightled flights http://t.co/3uBCoAsyws | null | 2015-02-22 07:59:05 -0800 | Bechtelsville, PA | Eastern Time (US & Canada) |
569,526,294,477,725,700 | neutral | 0.6601 | null | null | United | null | juansequeda | null | 0 | @united how are conditions in BOS today? I'm in UA994. Everything appears to be in time but I wanted to check. | null | 2015-02-22 07:57:04 -0800 | AustinTX-AUS/CaliColombia-CLO | Central Time (US & Canada) |
569,526,172,335,222,800 | neutral | 1 | null | null | United | null | ATL_Attorney | null | 0 | @united same day flights | null | 2015-02-22 07:56:35 -0800 | Atlanta, GA | Quito |
569,526,143,730,077,700 | negative | 1 | Customer Service Issue | 0.6813 | United | null | ATL_Attorney | null | 0 | @united It is also inappropriate to lie to passengers to induce them into accepting a voucher by telling them you have availability on Late Flightr | null | 2015-02-22 07:56:28 -0800 | Atlanta, GA | Quito |
569,526,070,615,138,300 | negative | 1 | Lost Luggage | 1 | United | null | Finrz | null | 0 | @United give me a direct number I can call regarding my lost baggage immediately. | null | 2015-02-22 07:56:11 -0800 | iPhone: 55.946030,-3.189382 | Hawaii |
569,525,760,337,162,240 | negative | 1 | Cancelled Flight | 0.684 | United | null | ATL_Attorney | null | 0 | @united involuntarily bumped your passenger and can't guarantee them another flight for three days! | null | 2015-02-22 07:54:57 -0800 | Atlanta, GA | Quito |
569,525,690,950,815,740 | negative | 1 | Customer Service Issue | 0.3725 | United | null | ATL_Attorney | null | 0 | @united Please follow FAA guidelines regarding bumping. It is NOT acceptable to give a $300 voucher for an $800 fare when you've | null | 2015-02-22 07:54:40 -0800 | Atlanta, GA | Quito |
569,523,831,460,761,600 | negative | 1 | Cancelled Flight | 1 | United | null | czamkoff | null | 0 | @united I did already rebook, and now I will miss my first appointments in London tomorrow morning. Thanks for ruining my trip - AGAIN! | null | 2015-02-22 07:47:17 -0800 | null | null |
569,523,440,547,291,140 | negative | 1 | Late Flight | 0.6875 | United | null | moss_jas | null | 0 | .@united Our newest delay, right now http://t.co/96fTLZWtvO | null | 2015-02-22 07:45:44 -0800 | null | Eastern Time (US & Canada) |
569,523,231,524,319,200 | negative | 1 | Customer Service Issue | 0.6796 | United | null | goldsteinmlg | null | 0 | @united. If you show available seats, you need to honor that! I shouldnt spend 1hr on phone to hear that "really there are 3 not 4 seats" | null | 2015-02-22 07:44:54 -0800 | null | null |
569,522,354,008,805,400 | negative | 1 | Customer Service Issue | 1 | United | null | goldsteinmlg | null | 0 | @united 50 min on hold trying to book award flight because site errors out. Agents ask for my pin to see platinum availability??? badbadbad | null | 2015-02-22 07:41:25 -0800 | null | null |
569,522,040,547,385,340 | negative | 1 | Can't Tell | 1 | United | null | StregaHorn | null | 0 | @united is a joke. Lots of angry people at IAH this AM. | null | 2015-02-22 07:40:10 -0800 | Houston, TX | Central Time (US & Canada) |
569,521,863,891,804,160 | neutral | 0.6642 | null | 0 | United | null | CressM | null | 0 | @united I6EP18 | null | 2015-02-22 07:39:28 -0800 | FL | null |
569,521,101,736,439,800 | negative | 1 | Customer Service Issue | 0.3618 | United | null | BenHabbel | null | 0 | @united completely unacceptable to seat 1st class passenger into middle seat in 38 (not even premium economy) | null | 2015-02-22 07:36:26 -0800 | New York City | Pacific Time (US & Canada) |
569,521,081,125,629,950 | negative | 1 | Customer Service Issue | 0.6703 | United | null | bushth07 | null | 0 | @united Found flight after 2.5 hrs. How am I offered a $200 flight voucher 12 hrs before, lose my seat out of neglect, then get nothing? | null | 2015-02-22 07:36:21 -0800 | 43206 | Eastern Time (US & Canada) |
569,520,712,379,052,000 | neutral | 1 | null | null | United | null | worldknits | null | 0 | @united DM'ed you | null | 2015-02-22 07:34:53 -0800 | Fredericksburg, VA | Eastern Time (US & Canada) |
569,520,425,312,632,800 | positive | 1 | null | null | United | null | JeremyAllynAmes | null | 0 | @united Nicole at Quito airport took great care of us this week. Handled lost baggage, seat changes. Very professional/nice. Pat her back. | null | 2015-02-22 07:33:45 -0800 | Medway, MA | Eastern Time (US & Canada) |
569,518,979,103,924,200 | neutral | 0.64 | null | 0 | United | null | throthra | null | 0 | @united why de-ice before taxing? Maybe it #makestoomuchsense ? #shouldhaveflowndelta #unitedsucks @Delta @SouthwestAir @AmericanAir | null | 2015-02-22 07:28:00 -0800 | null | null |
569,518,596,231,008,260 | neutral | 1 | null | null | United | null | ericdUX | null | 0 | @united Flight 1547 CMH to ORD just arrived at gate. Next segment to YVR already boarding. Will they hold it? | null | 2015-02-22 07:26:29 -0800 | Columbus, Ohio, USA | Eastern Time (US & Canada) |
569,517,484,102,909,950 | negative | 1 | Late Flight | 0.7092 | United | null | throthra | null | 0 | @united right as we think we will take off, we stop to get de-iced. Why wasn't this done when the planes were sitting out all night? | null | 2015-02-22 07:22:03 -0800 | null | null |
569,517,360,828,145,660 | negative | 1 | Customer Service Issue | 0.6939 | United | null | RJordan47 | null | 0 | @united two service agents hung up on me the third was able to get me a flight on US air today. Three calls and 2.5 hours to get a flight | null | 2015-02-22 07:21:34 -0800 | Oklahoma | Central Time (US & Canada) |
569,517,323,180,236,800 | negative | 1 | Late Flight | 1 | United | null | laurahotaling | null | 0 | @united Delayed more and more these days. MCO > IAD. Fingers crossed I make my connection home to Albany. #united1K | null | 2015-02-22 07:21:25 -0800 | null | null |
569,516,969,969,389,600 | negative | 1 | Bad Flight | 0.3529 | United | null | NosihtamInc | null | 0 | @united your first class is a joke, compared to all the others I have flown, don't ask for extra peanuts... That's NOT allowed! @AirCanada | null | 2015-02-22 07:20:01 -0800 | Winnipeg, Manitoba | Central Time (US & Canada) |
569,516,852,805,808,100 | negative | 1 | Customer Service Issue | 0.6308 | United | null | KapuriaMd | null | 0 | @united I have been given a connection with 2 overnight layovers. No vouchers. Last connection not even confirmed. | null | 2015-02-22 07:19:33 -0800 | null | null |
569,516,736,162,050,050 | positive | 1 | null | null | United | null | 3speed | null | 0 | @united thanks for leaving our 3 year old in his own row flight 360 LAX-IAD | null | 2015-02-22 07:19:05 -0800 | wdc | Eastern Time (US & Canada) |
569,516,566,380,875,800 | negative | 1 | Damaged Luggage | 1 | United | null | NosihtamInc | null | 0 | @united I would like your baggage damage number as well! Another great thing from your 'trained' staff! Whats the number please.. Claim time | null | 2015-02-22 07:18:25 -0800 | Winnipeg, Manitoba | Central Time (US & Canada) |
569,515,688,898,875,400 | negative | 1 | Flight Attendant Complaints | 0.6657 | United | null | NosihtamInc | null | 0 | @united 100% I will put together a very serious email, with all the issues that arose on our vacation due to your staff I will post it here | null | 2015-02-22 07:14:55 -0800 | Winnipeg, Manitoba | Central Time (US & Canada) |
569,515,118,125,408,260 | negative | 0.6854 | Can't Tell | 0.3596 | United | null | GusSpaulding | null | 0 | @united thank you for fully boarding flight 1689 this morning before noticing we had no pilots. #fail | null | 2015-02-22 07:12:39 -0800 | New York, NY | null |
569,514,750,842,789,900 | negative | 1 | longlines | 0.682 | United | null | worldknits | null | 0 | @united the long wait was the icing on the cake. Why don't you fix your reservation system so the confirm # doesn't get changed mid-travel | null | 2015-02-22 07:11:12 -0800 | Fredericksburg, VA | Eastern Time (US & Canada) |
569,514,430,393,913,340 | negative | 1 | Cancelled Flight | 1 | United | null | czamkoff | null | 1 | @united you guys SUCK! Another Cancelled Flighted flight! Every flight with you has an issue! | null | 2015-02-22 07:09:55 -0800 | null | null |
569,514,124,490,580,000 | neutral | 0.6365 | null | 0 | United | null | roryfreeman87 | null | 0 | @united with about 25 people trying to get on flights | [29.98872603, -95.3384666] | 2015-02-22 07:08:42 -0800 | california | Central Time (US & Canada) |
569,514,063,019,053,060 | negative | 1 | Can't Tell | 0.667 | United | null | DanielPaulEller | null | 0 | @united, more lies... http://t.co/BEqoTLNugc | null | 2015-02-22 07:08:28 -0800 | Chicago | Central Time (US & Canada) |
569,514,001,450,672,100 | negative | 1 | Customer Service Issue | 1 | United | null | roryfreeman87 | null | 0 | @united they wouldn't let me on. Real nice of you! Just love your awesome service. And U have 2 people working this customer service line.. | [29.98870677, -95.33845443] | 2015-02-22 07:08:13 -0800 | california | Central Time (US & Canada) |
569,513,811,285,311,500 | negative | 1 | Late Flight | 0.7143 | United | null | BuickJohnc | null | 0 | @united after 6 hour plus delay from #WashingtonDC finally on flight to #Edinburgh all very tired | null | 2015-02-22 07:07:28 -0800 | Edinburgh | null |
569,513,703,722,393,600 | positive | 1 | null | null | United | null | Angry_VBK | null | 0 | @united thank you | null | 2015-02-22 07:07:02 -0800 | null | null |
569,513,498,016,923,650 | negative | 1 | Can't Tell | 0.6633 | United | null | DanielPaulEller | null | 0 | @united, I don't believe that you do.. http://t.co/7z3GqEBfK2 | null | 2015-02-22 07:06:13 -0800 | Chicago | Central Time (US & Canada) |
569,513,049,507,246,100 | neutral | 0.6292 | null | 0 | United | null | craigsmail | null | 0 | @united can you change DKYDE6 to 4583>36 on 2/23 instead of 3636>606>36; original reservation was for 4404>36 yesterday but was Cancelled Flightled. | null | 2015-02-22 07:04:26 -0800 | Kansas City, USA | Eastern Time (US & Canada) |
569,512,714,961,362,940 | negative | 1 | Late Flight | 1 | United | null | KapuriaMd | null | 0 | @united : flight delayed by 24 hours, lost my wallet, have no money to eat or sleep yet your representatives will not help.#unitedsucks | null | 2015-02-22 07:03:06 -0800 | null | null |
569,512,239,344,054,300 | negative | 1 | Bad Flight | 0.3531 | United | null | pawenrick | null | 0 | @united lost 4 loyal customers and mileage plus card holders. We could have driven to Florida from Pa quicker both ways! Worst trip ever! | null | 2015-02-22 07:01:13 -0800 | Happy Valley | Quito |
569,510,828,023,488,500 | negative | 0.6734 | Late Flight | 0.6734 | United | null | throthra | null | 0 | @united they let us board again but will we fly this time? Who knows! #shouldhaveflowndelta | null | 2015-02-22 06:55:37 -0800 | null | null |
569,508,903,735,545,860 | negative | 0.6989 | Customer Service Issue | 0.6989 | United | null | throthra | null | 0 | @united apparently sleeping in B terminal wasn't the worst situation. Someone told other UA passengers they had to sleep at baggage claim. | null | 2015-02-22 06:47:58 -0800 | null | null |
569,508,469,088,387,100 | negative | 1 | Late Flight | 1 | United | null | 201Chef | null | 0 | @united why don't you de-ice while the plane sits there with no one in it for 2 hours ?? Or we could just delay :/ | [40.6941088, -74.17545854] | 2015-02-22 06:46:14 -0800 | 201-600-2130 | Central Time (US & Canada) |
569,508,282,995,486,700 | negative | 1 | Can't Tell | 0.6556 | United | null | DanielPaulEller | null | 0 | @united fuck you for not caring 😢 | null | 2015-02-22 06:45:30 -0800 | Chicago | Central Time (US & Canada) |
569,507,834,930,442,240 | negative | 0.6697 | Can't Tell | 0.3394 | United | null | ljsbrooks | null | 0 | @united its been five days, I'm just asking you to clarify your policy on car seats. I don't want to have to take this higher up. | null | 2015-02-22 06:43:43 -0800 | null | null |
569,507,197,052,260,350 | neutral | 1 | null | null | United | null | Angry_VBK | null | 0 | @united question. Are departure times based off eastern central time or the time zone your actually in? | null | 2015-02-22 06:41:11 -0800 | null | null |
569,507,060,209,090,560 | positive | 0.6987 | null | null | United | null | auciello | null | 0 | Very quick! TY. @united: @auciello I am sorry to hear this. Can you please follow and DM me the details of what transpired? ^JH | null | 2015-02-22 06:40:38 -0800 | South Seaside Park/Puerto Rico | Eastern Time (US & Canada) |
569,506,670,189,137,900 | negative | 0.6473 | Lost Luggage | 0.6473 | United | null | szymanski_t | null | 0 | @united if you lost my belongings then BE HONEST! | null | 2015-02-22 06:39:05 -0800 | null | Eastern Time (US & Canada) |
569,505,479,795,327,000 | negative | 0.3533 | Cancelled Flight | 0.3533 | United | null | CoachMcRoberts | null | 0 | @united Back at the Denver airport and ready for round two today. Ready to get home! | null | 2015-02-22 06:34:21 -0800 | Oxford, MS | null |
569,505,407,862,902,800 | negative | 0.7099 | Customer Service Issue | 0.7099 | United | null | 21stCenturyMom | null | 0 | @united of course this morning I see a non-stop from IAH to SFO but that was not available yesterday. #UnitedHatesUsAll | null | 2015-02-22 06:34:04 -0800 | null | Pacific Time (US & Canada) |
569,504,786,879,528,960 | negative | 1 | Customer Service Issue | 0.6662 | United | null | szymanski_t | null | 0 | @united 20 minutes plus to get through to a two after the first one transferred me to a spanish hotline is unacceptable! | null | 2015-02-22 06:31:36 -0800 | null | Eastern Time (US & Canada) |
569,504,366,006,132,740 | negative | 1 | Lost Luggage | 1 | United | null | Therobertlewin | null | 0 | @united @delta lost my luggage from ATL to hdn luggage in denver and said @united will deliver my luggage to HDN airport claim# hdndl11785 | null | 2015-02-22 06:29:56 -0800 | null | null |
569,504,330,551,861,250 | negative | 1 | Lost Luggage | 1 | United | null | szymanski_t | null | 0 | @united If United loses your baggage they will get it to the airport in the country your in and then it disappears! | null | 2015-02-22 06:29:47 -0800 | null | Eastern Time (US & Canada) |
569,504,232,971,362,300 | neutral | 1 | null | null | United | null | FlyChristo | null | 0 | @united Was on NH10 on United ticket, rerouted to IAD due to weather in JFK. Can you get us home on United 5713 or 3277? | null | 2015-02-22 06:29:24 -0800 | New York City | Eastern Time (US & Canada) |
569,504,176,306,331,650 | negative | 1 | Late Flight | 1 | United | null | bushth07 | null | 0 | @united Thank you for wasting my time & money. Not only will I now arrive 5 hours Late Flight to my destination, but... | null | 2015-02-22 06:29:11 -0800 | 43206 | Eastern Time (US & Canada) |
569,504,172,011,356,160 | negative | 1 | Lost Luggage | 1 | United | null | szymanski_t | null | 0 | @United DO NOT FLY UNITED WITH CHECKED BAGGAGE! It will never find you! | null | 2015-02-22 06:29:10 -0800 | null | Eastern Time (US & Canada) |
569,503,938,690,584,600 | negative | 1 | Customer Service Issue | 0.658 | United | null | szymanski_t | null | 0 | @United why can't you have an English/Spanish rep call me so we can locate my bag and resolve this issue? | null | 2015-02-22 06:28:14 -0800 | null | Eastern Time (US & Canada) |
569,503,745,974,902,800 | negative | 1 | Lost Luggage | 1 | United | null | szymanski_t | null | 0 | @united why would you overnight my bag Wed to an unknown location with a courier company you apparently can't contact! | null | 2015-02-22 06:27:28 -0800 | null | Eastern Time (US & Canada) |
569,503,649,677,750,300 | negative | 1 | Can't Tell | 1 | United | null | throthra | null | 0 | @united Hey, thanks again for helping me miss my buddies 30th bday, you guys are really a trashy company #shouldhaveflowndelta #unitedsucks | null | 2015-02-22 06:27:05 -0800 | null | null |
569,503,367,757,754,400 | negative | 1 | Customer Service Issue | 1 | United | null | szymanski_t | null | 0 | @united I have never been more frustrated than my conversations with United who can't speak Spanish to the courier company that has my bag! | null | 2015-02-22 06:25:58 -0800 | null | Eastern Time (US & Canada) |
569,503,165,713,948,700 | negative | 1 | Can't Tell | 0.6715 | United | null | szymanski_t | null | 0 | @united I have never been mislead by a company as many times as I have this week by United Airlines! | null | 2015-02-22 06:25:10 -0800 | null | Eastern Time (US & Canada) |
569,502,953,851,252,740 | negative | 1 | Can't Tell | 0.6723 | United | null | szymanski_t | null | 0 | @united I would never fly United Airlines again! | null | 2015-02-22 06:24:19 -0800 | null | Eastern Time (US & Canada) |
569,502,909,093,646,340 | negative | 1 | Late Flight | 0.6774 | United | null | kaf_silva | null | 0 | @united I am still in the airport waiting for my flight. | null | 2015-02-22 06:24:09 -0800 | null | null |
569,502,869,243,736,060 | negative | 1 | Lost Luggage | 1 | United | null | szymanski_t | null | 0 | @united your airline has been telling me that my luggage is one hour away from my destination for 5 days! | null | 2015-02-22 06:23:59 -0800 | null | Eastern Time (US & Canada) |
569,502,353,797,173,250 | negative | 1 | Late Flight | 0.6505 | United | null | jlongoria21 | null | 0 | @united now there is no one to operate the ramp to let us out of the plane in IAH...wow..just wow | null | 2015-02-22 06:21:56 -0800 | Rio Grande Valley, Texas | Central Time (US & Canada) |
569,501,080,607,813,600 | positive | 1 | null | null | United | null | siobhanvivian | null | 0 | @united just did! Thank you! | null | 2015-02-22 06:16:53 -0800 | the burgh | Eastern Time (US & Canada) |
569,500,986,638,798,850 | positive | 1 | null | null | United | null | GreenkidspenWRA | null | 0 | @united thank you! | null | 2015-02-22 06:16:30 -0800 | Grimsby - UK | null |
569,500,360,651,509,760 | negative | 1 | Cancelled Flight | 1 | United | null | greghm88 | null | 0 | @united Cancelled Flights your flight then sends you an email saying "think about your next flight..." #customer #outrage http://t.co/KkwiwI97A4 | null | 2015-02-22 06:14:01 -0800 | London | null |
569,500,030,459,117,600 | negative | 1 | longlines | 1 | United | null | jeisensc | null | 0 | @united did your super computer 💩 ots pants? Lots of cranky people in line at CMH reFlight Booking Problems, delaying check-ins of on-time, direct flyers | [39.99806982, -82.88439575] | 2015-02-22 06:12:42 -0800 | San Diego, CA | Pacific Time (US & Canada) |
569,499,434,633,048,060 | negative | 0.6939 | Cancelled Flight | 0.3469 | United | null | BenHabbel | null | 0 | @united - you rebooked me to UA1764 after UA 3883 was Cancelled Flightled. I paid for first class ticket - but new seat is 38E. Can you please fix! | null | 2015-02-22 06:10:20 -0800 | New York City | Pacific Time (US & Canada) |
569,499,431,369,891,840 | neutral | 0.6362 | null | 0 | United | null | _Charette_ | null | 0 | @united we need a new flight to Tucson | null | 2015-02-22 06:10:19 -0800 | SE AZ By Way of HV | Mountain Time (US & Canada) |
569,497,995,445,559,300 | negative | 1 | Can't Tell | 0.6838 | United | null | EmmeliePickett | null | 0 | @united is your check-in system down? I'm having trouble checking in for a flight that departs in less than 24 hrs. | null | 2015-02-22 06:04:37 -0800 | fort worth, tx | Central Time (US & Canada) |
569,497,092,655,345,660 | negative | 1 | longlines | 0.6849 | United | null | DanielPaulEller | null | 0 | @united, fuck you and your closed premier access lines at ORD. Probably gonna miss my flight...Start treating your customers better. | null | 2015-02-22 06:01:02 -0800 | Chicago | Central Time (US & Canada) |
569,497,031,322,030,100 | negative | 1 | Bad Flight | 1 | United | null | fctry | null | 0 | @united Good luck with the no-enertainment-on-6-hour-flights strategy. Innovation at work. Hello @jetblue http://t.co/HI76BOavXY | null | 2015-02-22 06:00:47 -0800 | Williamsburg, Brooklyn | Eastern Time (US & Canada) |
569,496,936,157,487,100 | negative | 1 | Customer Service Issue | 1 | United | null | betorides | null | 0 | @united no HUMAN contact for 2 mths from @AmericanAir cust relations or refund dept. If ever a problem do u have humans I can talk to? | null | 2015-02-22 06:00:24 -0800 | null | Quito |
569,496,919,036,305,400 | negative | 1 | Bad Flight | 1 | United | null | ajbohman | null | 0 | @united you would think you would clean your ramps. Our jet is stuck in the snow in Newark. This would never happen with @Delta | null | 2015-02-22 06:00:20 -0800 | Irving Texas | null |
569,496,828,376,322,050 | negative | 1 | Cancelled Flight | 0.6497 | United | null | mahrruk | null | 0 | @united I would understand if weather was the issue, but bc of airline maintenance I had to sleep on an airport floor and lose an entire day | null | 2015-02-22 05:59:59 -0800 | Rochester | Eastern Time (US & Canada) |
569,495,111,337,275,400 | positive | 1 | null | null | United | null | DaRenton | null | 0 | @united I am - thank you! | null | 2015-02-22 05:53:09 -0800 | Colorado | Mountain Time (US & Canada) |
569,493,640,990,625,800 | negative | 1 | Late Flight | 1 | United | null | _Charette_ | null | 0 | @united flight 403 is delayed 40 min bc a missing screw and were in danger of missing flight 6491 | null | 2015-02-22 05:47:19 -0800 | SE AZ By Way of HV | Mountain Time (US & Canada) |
569,491,817,600,655,360 | negative | 0.6701 | Customer Service Issue | 0.6701 | United | null | wamo66 | null | 0 | @united @wamo66 after 2 hours and 20 minutes most of which I was on hold I was able to get the Cancelled Flightled flight changed to Delta. | null | 2015-02-22 05:40:04 -0800 | null | null |
569,491,456,173,477,900 | negative | 1 | Cancelled Flight | 1 | United | null | PubliusTX | null | 0 | @united no, ua 6 finally Cancelled Flighted after hrs of delay. The replacement flight leaves Late FlightR than this one was scheduled tomorrow. Not cool. | null | 2015-02-22 05:38:38 -0800 | Houston, TX | Central Time (US & Canada) |
569,491,346,647,445,500 | neutral | 0.6804 | null | 0 | United | null | Potter_Who | null | 0 | @united sister & BIL stuck in Detroit desperately need to be in Florida flying w/ @USAirways is there anything you can do? | null | 2015-02-22 05:38:12 -0800 | whore island | Eastern Time (US & Canada) |
569,491,334,643,347,460 | negative | 1 | Flight Booking Problems | 1 | United | null | ohsweet_melissa | null | 0 | @united overbooked by FIFTY people?!? the worst. | null | 2015-02-22 05:38:09 -0800 | null | Central Time (US & Canada) |
569,491,295,766,343,700 | negative | 0.6586 | Customer Service Issue | 0.6586 | United | null | RodahlLL | null | 0 | @united On hold 2X 60 min ea. Trying to bk a tix to Asia. Your website & customer service dont want my business. Korea Air it is. | null | 2015-02-22 05:38:00 -0800 | Hong Kong | Central Time (US & Canada) |
569,491,079,952,642,050 | negative | 0.6768 | Customer Service Issue | 0.3434 | United | null | kaf_silva | null | 0 | @united I would like to know what is the easiest way to get a refund. | null | 2015-02-22 05:37:08 -0800 | null | null |
569,490,499,377,061,900 | negative | 0.6768 | Late Flight | 0.3388 | United | null | siobhanvivian | null | 0 | @united help me, united! I paid for economy plus on a flight that was changed BC of delay. Will I be automatically refunded? | null | 2015-02-22 05:34:50 -0800 | the burgh | Eastern Time (US & Canada) |
569,490,420,356,374,500 | negative | 0.6821 | Bad Flight | 0.6821 | United | null | sap_geek | null | 0 | @united The engineer that designed the 787 door frame to extend half a foot into the plane for seat 27A should be forced to always sit here | null | 2015-02-22 05:34:31 -0800 | null | null |
569,489,032,100,614,140 | neutral | 0.6416 | null | 0 | United | null | anil_arca | null | 0 | @united I just sent to you. | null | 2015-02-22 05:29:00 -0800 | Virginia, USA | null |
569,488,705,146,069,000 | negative | 1 | longlines | 0.7057 | United | null | KP_DR_RAMOS | null | 0 | @united your service need work - check out this Bush airport "customer service line" last nt #unitedagainstunited http://t.co/g00sAozgtv | null | 2015-02-22 05:27:42 -0800 | null | null |
569,487,167,191,425,000 | negative | 0.6596 | Customer Service Issue | 0.6596 | United | null | Whosgunz | null | 0 | @united you realize you've said this already. At least last time you asked if I needed "help" | null | 2015-02-22 05:21:35 -0800 | null | null |
569,487,156,399,378,400 | negative | 0.6989 | Late Flight | 0.6989 | United | null | robbid | null | 0 | @united Thanks. This one was delayed an hour and a half prior to scheduled departure. | null | 2015-02-22 05:21:33 -0800 | Huntington, WV | America/New_York |
569,484,965,055,832,060 | negative | 1 | Customer Service Issue | 1 | United | null | ahaeder | null | 0 | @united Also, your phone customer service is almost useless. http://t.co/Mb3bJwGOAp | null | 2015-02-22 05:12:50 -0800 | PDX | null |
569,484,788,404,322,300 | negative | 1 | Lost Luggage | 1 | United | null | traceyabbywhite | null | 0 | @united lost bag on next flight. Didn't have time to load during the 5 hour delay?Consequence from platinum to gold | null | 2015-02-22 05:12:08 -0800 | Atlantic Highlands, NJ | Eastern Time (US & Canada) |
569,484,671,672,651,800 | negative | 1 | Cancelled Flight | 1 | United | null | ahaeder | null | 0 | @united A day Late Flightr, one delayed & one Cancelled Flightled flight, I'm at a gate with no seat assign. Lots of standby ppl also waiting. | null | 2015-02-22 05:11:40 -0800 | PDX | null |
569,484,085,397,057,540 | negative | 0.6556 | Late Flight | 0.6556 | United | null | sap_geek | null | 0 | @united can you not get the first flight of the day off the ground on time? #1531. Let's go....... | null | 2015-02-22 05:09:21 -0800 | null | null |
569,483,390,581,383,200 | positive | 1 | null | null | United | null | houckie | null | 0 | @united thank you for flying me out of the mess at IAD and out to San Diego. http://t.co/tlPBaupIk5 | null | 2015-02-22 05:06:35 -0800 | Northern Virginia | Eastern Time (US & Canada) |
569,481,897,203,494,900 | negative | 1 | Customer Service Issue | 1 | United | null | robbid | null | 0 | @united What does delayed due to Customer Service mean for UA761? | null | 2015-02-22 05:00:39 -0800 | Huntington, WV | America/New_York |
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