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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,481,676,893,622,300 | negative | 1 | Bad Flight | 0.6659 | United | null | SagiRoi | null | 0 | @united wifi wasn't working onboard.Alerted attendant re socket.You sent me to a hotel for 24 hours with 7$ Vouchers??no wifi at hotel | null | 2015-02-22 04:59:46 -0800 | null | null |
569,481,213,016,023,040 | negative | 0.6513 | Late Flight | 0.3469 | United | null | jpfox13 | null | 0 | @united flight #1 no luck on #standby | null | 2015-02-22 04:57:56 -0800 | the district of colombia | Eastern Time (US & Canada) |
569,480,693,782,339,600 | neutral | 1 | null | null | United | null | gwp22183 | null | 0 | @united Do you have plans for an iPad app? The iPhone app is great, but on the iPad you have to flip the iPad. Is there a beta? Tks. | null | 2015-02-22 04:55:52 -0800 | Metro DC Area | null |
569,480,220,203,474,940 | neutral | 1 | null | null | United | null | jessehaines | null | 0 | @united I tried. We were hung up on, twice. After speaking with someone, then put on hold for 45 minutes. No resolution. | null | 2015-02-22 04:53:59 -0800 | ÜT: 43.492878,-96.790916 | Central Time (US & Canada) |
569,480,043,853,946,900 | negative | 1 | Can't Tell | 0.7099 | United | null | mwbotelho | null | 0 | @united I'm not sure it will have "next time"... | null | 2015-02-22 04:53:17 -0800 | Curitiba | Brasilia |
569,478,901,166,055,400 | negative | 1 | Can't Tell | 0.6632 | United | null | svhlatky | null | 0 | @united now the weight restriction? 'We'll try to get as many of you as we can on this plane' | null | 2015-02-22 04:48:45 -0800 | Kingston, Ontario | null |
569,478,023,679,905,800 | positive | 0.3368 | null | 0 | United | null | 21stCenturyMom | null | 0 | @united Thank you but the person in Houston could only get me a flight routing through Newark, NJ and I'm going to SFO | null | 2015-02-22 04:45:15 -0800 | null | Pacific Time (US & Canada) |
569,477,178,703,908,860 | negative | 0.6392 | Can't Tell | 0.6392 | United | null | cedraughn | null | 0 | @united you a bish | null | 2015-02-22 04:41:54 -0800 | senior / mount airy | Eastern Time (US & Canada) |
569,476,889,313,562,600 | neutral | 0.6863 | null | null | United | null | docambrose97 | null | 0 | @united Thanks! Good to know. | null | 2015-02-22 04:40:45 -0800 | null | null |
569,476,281,974,132,740 | neutral | 0.6721 | null | null | United | null | meigheyburn | null | 0 | @united okay. Thanks. | null | 2015-02-22 04:38:20 -0800 | Akron, Ohio | Eastern Time (US & Canada) |
569,475,909,226,401,800 | negative | 1 | Late Flight | 1 | United | null | traceyabbywhite | null | 0 | @united Conference begins in 3 hours. Up all night due to delays and still waiting to talk to someone about lost luggage. | null | 2015-02-22 04:36:51 -0800 | Atlantic Highlands, NJ | Eastern Time (US & Canada) |
569,475,306,018,353,150 | neutral | 0.6807 | null | 0 | United | null | LisaKothari | null | 0 | @united Seat 14A, Flight UA895 | [22.31355693, 113.92636768] | 2015-02-22 04:34:27 -0800 | Seattle WA | Pacific Time (US & Canada) |
569,475,245,708,419,100 | neutral | 0.6931 | null | null | United | null | meigheyburn | null | 0 | @united is it on a flight now? Thanks for reply. | null | 2015-02-22 04:34:13 -0800 | Akron, Ohio | Eastern Time (US & Canada) |
569,475,092,582,789,100 | negative | 1 | Customer Service Issue | 1 | United | null | traceyabbywhite | null | 0 | @united is 4:30am and I am in the customer service line trying not to scream. #epicfailunited | null | 2015-02-22 04:33:37 -0800 | Atlantic Highlands, NJ | Eastern Time (US & Canada) |
569,475,000,660,422,660 | neutral | 1 | null | null | United | null | meigheyburn | null | 0 | @united it can't be delivered. It has to be held there for me to cross the border to pick up. Please don't try to deliver. | null | 2015-02-22 04:33:15 -0800 | Akron, Ohio | Eastern Time (US & Canada) |
569,474,700,386,045,950 | positive | 0.6421 | null | 0 | United | null | docambrose97 | null | 0 | @united My bag reference ID number is IND43728M. Thanks for looking at it. | null | 2015-02-22 04:32:03 -0800 | null | null |
569,474,230,854,660,100 | positive | 0.6848 | null | null | United | null | traceyabbywhite | null | 0 | @united one lady helping the 12 of us with luggage | null | 2015-02-22 04:30:11 -0800 | Atlantic Highlands, NJ | Eastern Time (US & Canada) |
569,473,998,519,578,600 | negative | 1 | Late Flight | 0.6048 | United | negative | traceyabbywhite | Late Flight
Lost Luggage | 0 | @united flighted delayed for hours. 10pm arrival to Vegas is now 4am. Did you seriously lose my luggage??? | null | 2015-02-22 04:29:16 -0800 | Atlantic Highlands, NJ | Eastern Time (US & Canada) |
569,473,302,940,373,000 | positive | 0.6699 | null | null | United | null | seb749 | null | 0 | @united met with agent. All taken care of. Thx for reply | null | 2015-02-22 04:26:30 -0800 | null | Eastern Time (US & Canada) |
569,471,635,163,643,900 | positive | 1 | null | null | United | null | Patty_Ell | null | 0 | @united @suntoshi I still like you united airlines | null | 2015-02-22 04:19:52 -0800 | Bedford 2015 Plymouth 2019 | Eastern Time (US & Canada) |
569,471,541,554,978,800 | negative | 1 | Cancelled Flight | 0.6665 | United | null | SagiRoi | null | 0 | @united 2100$ ticket,12h biz trvl,no wifi.Missed con flt,next one#24h,missed meeting,7$ food voucher,hotel chkout#12,flt#5,no wifi#hotel | null | 2015-02-22 04:19:30 -0800 | null | null |
569,470,757,673,291,800 | negative | 1 | Lost Luggage | 1 | United | null | tu_huynh | null | 0 | @united still missing my luggage, was promised someone would call, no call so far, flight from Shanghai to DC with connecting flight in ORD | null | 2015-02-22 04:16:23 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,470,098,534,207,500 | neutral | 0.6876 | null | 0 | United | null | fabricelion | null | 0 | @united are you looking for European Flight attendants for Paris or Frankfurt?
Best,
Fabrice | null | 2015-02-22 04:13:46 -0800 | Belgium | Brussels |
569,470,053,348,823,040 | negative | 1 | Cancelled Flight | 1 | United | null | DVERandy | null | 1 | @united you Cancelled Flightled my flight without notification? | null | 2015-02-22 04:13:35 -0800 | WDVE PITTSBURGH | null |
569,469,326,547,222,500 | negative | 0.6811 | Late Flight | 0.6811 | United | null | jlongoria21 | null | 0 | @united since I have an international connection at 9am, I'm hoping for the same thing! | null | 2015-02-22 04:10:42 -0800 | Rio Grande Valley, Texas | Central Time (US & Canada) |
569,468,823,625,027,600 | neutral | 0.6788 | null | 0 | United | null | seb749 | null | 0 | @united need help. Never got tickets. Conf #ggqzqd | null | 2015-02-22 04:08:42 -0800 | null | Eastern Time (US & Canada) |
569,462,023,173,619,700 | neutral | 0.6565 | null | null | United | null | victor_haydin | null | 0 | @united some compensation (e.g. upgrade to higher class for my rescheduled flight to MUC today) will be appreciated, though ;) | null | 2015-02-22 03:41:41 -0800 | null | Kyiv |
569,461,666,695,524,350 | negative | 0.6525 | Late Flight | 0.3475 | United | null | victor_haydin | null | 0 | @united it is too Late Flight for reFlight Booking Problems now - it is morning already and I no longer need a hotel room | null | 2015-02-22 03:40:16 -0800 | null | Kyiv |
569,460,417,954,746,400 | negative | 1 | Customer Service Issue | 1 | United | null | bartha75 | null | 0 | @united once again your customer service at the providence airport was horrible. Do you actually care about customers or just making money? | [0.0, 0.0] | 2015-02-22 03:35:18 -0800 | san diego | null |
569,459,716,906,229,760 | neutral | 0.6444 | null | null | United | null | MichaelJGlasgow | null | 0 | Sorry, @united. I accidentally popuLate Flightd with you instead of @USAirways. Can't wait 'til "U" are the only "U" in the sky. #NewAmericanStinks | null | 2015-02-22 03:32:31 -0800 | Raleigh, North Carolina, USA | null |
569,459,543,236,874,240 | negative | 1 | Cancelled Flight | 1 | United | null | greghm88 | null | 0 | @united you have Cancelled Flightled my flight UA922 for aircrft maintenance. I'm delayed 10 hours now. What's my refund options? | null | 2015-02-22 03:31:49 -0800 | London | null |
569,457,148,129,779,700 | negative | 1 | Lost Luggage | 1 | United | null | meigheyburn | null | 0 | @united where is my bag?? I'm in Mexico about to go build a house & my suitcase never got on my flight from CLE w me. I need it. SAN68059M | null | 2015-02-22 03:22:18 -0800 | Akron, Ohio | Eastern Time (US & Canada) |
569,456,035,930,484,740 | negative | 0.3548 | Lost Luggage | 0.3548 | United | null | jimbradshaw4 | null | 0 | @united I know that. Thanks for the standard reply. | null | 2015-02-22 03:17:53 -0800 | null | Eastern Time (US & Canada) |
569,454,641,320,063,000 | negative | 1 | Customer Service Issue | 0.6783 | United | null | chivo2089 | null | 0 | @united you told me you changed my flight and im in the ottawa airport and AC cant find my reservation! Whats wrong with you | null | 2015-02-22 03:12:21 -0800 | Guatemala | null |
569,454,437,288,140,800 | negative | 1 | Bad Flight | 0.6289 | United | null | ahaeder | null | 0 | @united This has been the WORST flight experience I've ever had. Thank you for ending my vacation on such a bad note. | null | 2015-02-22 03:11:32 -0800 | PDX | null |
569,453,313,462,132,740 | positive | 1 | null | null | United | null | MrTrippe | null | 0 | @united thanks for the epic service on 863- always a pleasure- outstanding crew http://t.co/trqlpeinzW | null | 2015-02-22 03:07:04 -0800 | Terra Prime | null |
569,451,362,687,143,940 | negative | 1 | Cancelled Flight | 0.3787 | United | null | throthra | null | 0 | @united hey, it's 4am, guess what I'm doing? Not sleeping! Why? Cause you care so little about your customers you let them sleep in airports | null | 2015-02-22 02:59:19 -0800 | null | null |
569,448,465,991,737,340 | negative | 1 | Flight Attendant Complaints | 0.344 | United | null | MMMarketing2014 | null | 0 | @united no my concerns were not addressed | null | 2015-02-22 02:47:48 -0800 | #Westford #marketing | null |
569,445,528,225,718,300 | negative | 1 | Lost Luggage | 0.6875 | United | null | plazaroff | null | 0 | @united DUH and done. bag whereabouts unknown. Greeeaat | null | 2015-02-22 02:36:08 -0800 | null | Mountain Time (US & Canada) |
569,444,898,660,692,000 | negative | 1 | Late Flight | 0.3488 | United | null | throthra | null | 0 | @united thanks for letting me sleep at DIA to ensure you ruin as much of my vacation as possible. Wait, no, fuck you. #unitedairlinessucks | null | 2015-02-22 02:33:38 -0800 | null | null |
569,444,456,660,750,340 | negative | 1 | Customer Service Issue | 0.6459 | United | null | throthra | null | 0 | @united oh, I'll be sharing alright. Especially about sleeping in this shitty airport and getting 1hr of sleep all night because UA. | null | 2015-02-22 02:31:52 -0800 | null | null |
569,441,937,826,164,740 | negative | 1 | Customer Service Issue | 0.6709 | United | null | jaykirell | null | 0 | @united @MaxAbrahms *if* he needs assistance? Do you expect him to go on a Scooby Doo tour of terminals until he finds his stuff? | null | 2015-02-22 02:21:52 -0800 | Long Island, NY | Eastern Time (US & Canada) |
569,440,689,253,158,900 | negative | 1 | Lost Luggage | 1 | United | null | MaxAbrahms | null | 1 | Thanks @united for writing back. To assist you can return the bag you lost & clean up the feces sprinkled in your bathroom. Too much to ask? | null | 2015-02-22 02:16:54 -0800 | Boston, MA | Atlantic Time (Canada) |
569,439,706,339,024,900 | negative | 1 | Customer Service Issue | 1 | United | null | Whosgunz | null | 0 | @united you hung up on me again. | null | 2015-02-22 02:13:00 -0800 | null | null |
569,439,089,063,280,640 | negative | 1 | Customer Service Issue | 1 | United | null | Whosgunz | null | 0 | @united your "customer service" team in manilla is absolute shit. I can't even get a supervisor without being out back on hold?! | null | 2015-02-22 02:10:33 -0800 | null | null |
569,438,763,115,536,400 | negative | 1 | Flight Attendant Complaints | 0.6438 | United | null | Whosgunz | null | 0 | @united it's disgusting and unconscionable the treatment I've received tonight. | null | 2015-02-22 02:09:15 -0800 | null | null |
569,438,531,686,424,600 | negative | 1 | Customer Service Issue | 1 | United | null | Whosgunz | null | 0 | @united of course I would like hepl! Are you kidding me? That's the ONLY reason I've been on hold for the past 5 hours! | null | 2015-02-22 02:08:20 -0800 | null | null |
569,435,214,717,562,900 | negative | 1 | Late Flight | 1 | United | null | joynal03 | null | 0 | @united @ThisIsCoach Every time my united flight got delayed. this is a big frustration. | null | 2015-02-22 01:55:09 -0800 | null | null |
569,433,059,168,260,100 | negative | 1 | Customer Service Issue | 1 | United | null | Whosgunz | null | 0 | @united you've got to be kidding me. I still haven't talked to a human and your robotweeting me?! And asking for a follow???? | null | 2015-02-22 01:46:35 -0800 | null | null |
569,431,307,152,953,340 | negative | 1 | Lost Luggage | 1 | United | null | MaxAbrahms | null | 0 | .@united I wouldn't describe feces sprinkled in your bathroom as an inconvenience. To help, you might find my baggage you lost & return it. | null | 2015-02-22 01:39:37 -0800 | Boston, MA | Atlantic Time (Canada) |
569,428,644,432,617,500 | negative | 1 | Customer Service Issue | 0.6598 | United | null | suntoshi | null | 0 | @united and the fact that we were treated disrespectfully and lied to by members of your airline that claims to strive for the best | null | 2015-02-22 01:29:02 -0800 | Bedford, Nh | Eastern Time (US & Canada) |
569,428,333,500,375,040 | negative | 1 | Lost Luggage | 0.6837 | United | null | suntoshi | null | 0 | @united is that all that matters, not the fact that we're at a different destination, we were put through a tremendous amount of stress, | null | 2015-02-22 01:27:48 -0800 | Bedford, Nh | Eastern Time (US & Canada) |
569,427,993,958,883,300 | negative | 1 | Bad Flight | 1 | United | null | plazaroff | null | 1 | @united 1k member broken seat back broken tv broken light lost bag gee thnx. UA922 awesome job | null | 2015-02-22 01:26:27 -0800 | null | Mountain Time (US & Canada) |
569,420,890,003,410,940 | negative | 1 | Customer Service Issue | 1 | United | null | Whosgunz | null | 0 | @united absolutely disgusting the way you treat your customers. Isn't there anyone actively monitoring your Cust serve? This is unreal!! | null | 2015-02-22 00:58:14 -0800 | null | null |
569,419,949,007,085,600 | negative | 0.6528 | Can't Tell | 0.6528 | United | null | Whosgunz | null | 0 | @united nice. I wonder how you pick who to respond to? Maybe only happy customers are easier. I wonder how many of those you have left. | null | 2015-02-22 00:54:29 -0800 | null | null |
569,418,652,128,296,960 | negative | 1 | Customer Service Issue | 0.696 | United | null | Whosgunz | null | 0 | @united averaging 200 minute wait times tonight or what? I've gotten no help from you tonight. | null | 2015-02-22 00:49:20 -0800 | null | null |
569,418,497,694,036,000 | negative | 1 | Customer Service Issue | 1 | United | null | Whosgunz | null | 0 | @united thanks for nothing. Really?!? 60 minute wait times when I've had to call back 4x. That's 240minute wait times. | null | 2015-02-22 00:48:43 -0800 | null | null |
569,418,233,322,872,800 | negative | 1 | Customer Service Issue | 1 | United | null | Whosgunz | null | 0 | @united you're customer service is unbelievably bad. Abysmal. I've been on the phone for well over 2hrs tonight. Hung up on by yr ppl 3x. | null | 2015-02-22 00:47:40 -0800 | null | null |
569,416,650,325,303,300 | negative | 1 | Bad Flight | 0.3693 | United | null | throthra | null | 0 | @united you can read the full story when I submit a case to your team about the pilot of flight 6232 and why we are sleeping in DIA | null | 2015-02-22 00:41:23 -0800 | null | null |
569,415,643,474,362,400 | neutral | 1 | null | null | United | null | MissDanaJones | null | 0 | @united what's with the layover in Canada from the UA125? Is that scheduled? | null | 2015-02-22 00:37:23 -0800 | Berlin, Germany | Berlin |
569,415,109,933,531,140 | negative | 1 | Late Flight | 0.6627 | United | null | throthra | null | 0 | @united an inconvenience is a weather delay. Your pilot deciding to waste enough time so the FAA wouldn't let him fly is negligence. | null | 2015-02-22 00:35:16 -0800 | null | null |
569,415,076,400,242,700 | negative | 1 | Flight Booking Problems | 0.672 | United | null | RoyLe9 | null | 0 | @united I bought a ticket with a price that was published by mistake and now I got an email that indicates United Cancelled Flightled my ticket! Why? | null | 2015-02-22 00:35:08 -0800 | null | Bucharest |
569,411,383,265,075,200 | negative | 1 | Bad Flight | 1 | United | null | gregliefooghe | null | 0 | @united new 737 plane; wifi: not working. Entertainment: non existent. New Seats: seriously uncomfortable. Really? #unitedfail UA1550 | [37.61980156, -122.38447633] | 2015-02-22 00:20:27 -0800 | San Francisco | Pacific Time (US & Canada) |
569,407,352,299,847,700 | negative | 0.7029 | Late Flight | 0.3619 | United | null | MarkGilden | null | 0 | @united - you sure missed the mark on tonight's redeye from LAX to Chicago. What a mess! You can do better! | [33.94171725, -118.39844033] | 2015-02-22 00:04:26 -0800 | Honolulu, HI | Pacific Time (US & Canada) |
569,404,245,142,855,700 | negative | 0.6545 | Late Flight | 0.6545 | United | null | TimBouhour | null | 0 | @united after 443min of avoidable non-weather delays that #Appreciation link better be giving out #GoldenTickets | null | 2015-02-21 23:52:05 -0800 | Raleigh, NC | null |
569,402,506,792,407,040 | negative | 1 | Lost Luggage | 1 | United | null | SCVPools | null | 0 | @united where is our luggage | null | 2015-02-21 23:45:11 -0800 | Southern California and Hawaii | null |
569,400,869,768,302,600 | negative | 0.6856 | Late Flight | 0.6856 | United | null | mrp | null | 0 | @united we just left @flySFO (delayed). http://t.co/XzBAjMiekx | null | 2015-02-21 23:38:40 -0800 | sf - austin - sydney | Alaska |
569,400,431,002,173,440 | neutral | 0.6845 | null | null | United | null | kreespa | null | 0 | @united all set. Figured it out at the baggage office! | null | 2015-02-21 23:36:56 -0800 | Little Rhody | Eastern Time (US & Canada) |
569,397,314,240,049,150 | negative | 1 | Can't Tell | 0.7158 | United | null | Finrz | null | 0 | @united screws up again...to be expected! NEVER AGAIN! | null | 2015-02-21 23:24:33 -0800 | iPhone: 55.946030,-3.189382 | Hawaii |
569,395,649,310,883,840 | negative | 1 | Bad Flight | 0.6484 | United | null | Ofbikesandbirds | null | 0 | @united why don't you allow families with small children to board first anymore? Our next flight will be on another airline... | null | 2015-02-21 23:17:56 -0800 | null | null |
569,392,315,409,829,900 | positive | 1 | null | null | United | null | billqamz | null | 0 | @united Life goal: complete ✔️ | null | 2015-02-21 23:04:41 -0800 | East Coast | null |
569,390,507,526,369,300 | neutral | 1 | null | null | United | null | EmilyIsBach | null | 0 | @united I have $20 and I'll draw you a super sweet picture of your choosing. Will that get me round-trip to San Diego? 🌴🌴 It's so cold here. | null | 2015-02-21 22:57:30 -0800 | Potsdam, NY | Eastern Time (US & Canada) |
569,387,614,265,954,300 | negative | 1 | Cancelled Flight | 1 | United | null | RJordan47 | null | 0 | @united flight Cancelled Flightled to Denver service agent offered me a non jet salt lake to Denver or red eye out of Atlanta then hung up on me. | null | 2015-02-21 22:46:00 -0800 | Oklahoma | Central Time (US & Canada) |
569,385,898,573,299,700 | negative | 1 | Can't Tell | 0.3495 | United | null | ChrisJValdez | null | 0 | @united That's called throwing "loyalty" out the window and trying to give less awards. | null | 2015-02-21 22:39:11 -0800 | Yokohama, Japan | Central Time (US & Canada) |
569,385,864,712,704,000 | negative | 1 | Lost Luggage | 0.6609 | United | null | annnnge | null | 0 | @united your unhelpful team? Sure I did. I'm in Bangkok, my bag in Chicago. Are u going to pay for my accommodation s until my bag arrives?? | null | 2015-02-21 22:39:03 -0800 | ☁️ | null |
569,385,784,685,363,200 | negative | 0.6621 | Bad Flight | 0.3483 | United | null | ChrisJValdez | null | 0 | @united I'd hardly call going from 10,000 miles to 1,000+ miles a ticket cutting edge. About 1/10 the perk? | null | 2015-02-21 22:38:44 -0800 | Yokohama, Japan | Central Time (US & Canada) |
569,385,496,675,295,200 | negative | 1 | Customer Service Issue | 0.6714 | United | null | JSJ35 | null | 0 | @united that's not an apology. Say it. | null | 2015-02-21 22:37:35 -0800 | Blue Area of the Moon | Eastern Time (US & Canada) |
569,383,892,542,738,400 | positive | 0.6683 | null | null | United | null | StephanieWeyant | null | 0 | @united Just sent a DM. Thank you for the acknowledgment. | null | 2015-02-21 22:31:13 -0800 | New York City | null |
569,382,132,231,110,660 | neutral | 0.6592 | null | null | United | null | JEOKOO1 | null | 0 | @united download jeokoo the American app for air travelers | null | 2015-02-21 22:24:13 -0800 | Washington, DC. | null |
569,381,891,809,214,460 | negative | 1 | Customer Service Issue | 0.6762 | United | null | Mare_McCoy | null | 0 | @united been on hold for almost two hours trying to talk to someone about a Cancelled Flighted flight tomorrow morning. What do you suggest? | null | 2015-02-21 22:23:16 -0800 | Kansas | Central Time (US & Canada) |
569,380,923,847,909,400 | negative | 1 | Customer Service Issue | 1 | United | null | JSJ35 | null | 0 | @united no apology? Cool. | null | 2015-02-21 22:19:25 -0800 | Blue Area of the Moon | Eastern Time (US & Canada) |
569,380,416,219,709,440 | negative | 1 | Customer Service Issue | 0.3424 | United | null | JSJ35 | null | 0 | @united you ask a lot of customers who you routinely screw over. You know that, right? | null | 2015-02-21 22:17:24 -0800 | Blue Area of the Moon | Eastern Time (US & Canada) |
569,380,122,194,636,800 | negative | 0.6559 | Lost Luggage | 0.6559 | United | null | annnnge | null | 0 | @united I'm a first time solo female traveller and it's pretty scary being in a foreign place not knowing where your belongings are... | null | 2015-02-21 22:16:14 -0800 | ☁️ | null |
569,379,756,673,597,440 | negative | 1 | Lost Luggage | 0.7118 | United | null | annnnge | null | 0 | @united I am. Who knows where my bags are. Do I just wait around and hope they arrive? No one has answers, I have plans and no answers.... | null | 2015-02-21 22:14:47 -0800 | ☁️ | null |
569,379,726,562,869,250 | negative | 1 | Late Flight | 0.6526 | United | null | JSJ35 | null | 0 | @united somehow I knew that you'd wait until I was airborne to respond. #hacks #jokers #neveragain. | null | 2015-02-21 22:14:40 -0800 | Blue Area of the Moon | Eastern Time (US & Canada) |
569,379,367,077,355,500 | negative | 1 | Flight Attendant Complaints | 0.6421 | United | null | AppAmy | null | 0 | @united Missing flight attendant = Delayed Flight. Prime example how 1 person impacts 100's of people. HNL -> IAH (UA252) #wastedtime | null | 2015-02-21 22:13:14 -0800 | null | null |
569,378,568,628,674,560 | negative | 1 | Customer Service Issue | 1 | United | null | mollypriddy | null | 0 | @united has me stranded in Texas and then hangs up on me when I'm trying to figure out how to get home. Cool. | null | 2015-02-21 22:10:03 -0800 | Kalispell, MT | Mountain Time (US & Canada) |
569,376,145,000,390,660 | negative | 1 | Customer Service Issue | 1 | United | null | tweets1971 | null | 0 | @united we have tried to change our flight THREE times on the phone and got disconnected each time. | null | 2015-02-21 22:00:26 -0800 | Boston | null |
569,374,127,187,820,540 | negative | 1 | Customer Service Issue | 0.704 | United | null | L_Simmons | null | 0 | @united poor showing today, no assistance to passengers who mis connected due to maintenance and waiting for baggage | null | 2015-02-21 21:52:25 -0800 | Vancouver, BC | Eastern Time (US & Canada) |
569,374,011,131,453,440 | negative | 1 | Can't Tell | 0.3838 | United | null | djMaxM | null | 0 | @united has been showing the same tone deaf video for all these years about how "wifi is coming!" Hah.Not before I leave. @VirginAmerica ftw | null | 2015-02-21 21:51:57 -0800 | Brookline, Massachusetts | Quito |
569,373,743,698,591,740 | neutral | 1 | null | null | United | null | billqamz | null | 0 | @united Can I get a follow? I fly with you for Christmas. | null | 2015-02-21 21:50:53 -0800 | East Coast | null |
569,370,900,568,502,300 | negative | 1 | Late Flight | 0.6867 | United | null | throthra | null | 0 | @united more people stranded cause you suck. Better yet, you weasel out of Flight Booking Problems rooms for people claiming weather http://t.co/Flcnnn2USD | null | 2015-02-21 21:39:35 -0800 | null | null |
569,370,010,751,094,800 | negative | 1 | Late Flight | 0.6484 | United | null | throthra | null | 0 | @united look at all the delta flights that landed while your pilots claimed they couldn't fly 6232 to JAC. http://t.co/6Kp4m0R1f7 | null | 2015-02-21 21:36:03 -0800 | null | null |
569,369,416,963,633,150 | positive | 1 | null | null | United | null | gwen1013 | null | 0 | @united thank you! Much appreciation for your help. | null | 2015-02-21 21:33:42 -0800 | New Haven, CT | null |
569,369,331,173,363,700 | negative | 1 | Bad Flight | 0.6729 | United | null | tippykayak | null | 0 | @united Been sitting on flight 435 for an hour after landing in Newark. First no gate, then no jetway operator. Seriously!? | null | 2015-02-21 21:33:21 -0800 | Branford, CT | Eastern Time (US & Canada) |
569,369,243,965,362,200 | negative | 1 | Customer Service Issue | 0.6809 | United | null | drr51664 | null | 0 | @united worst customer service experience ever. 40 minutes to get the jetway to the plane at EWR tonight. Flight 354 Disappointed | null | 2015-02-21 21:33:00 -0800 | Central NJ | null |
569,368,621,077,692,400 | negative | 1 | Late Flight | 1 | United | null | apopnj01 | null | 0 | @united - not only 2 hour delay - double booked seat nit parked at wrong gate - incompetence at its finest - been waiting for over 1 hr | null | 2015-02-21 21:30:32 -0800 | USA | Eastern Time (US & Canada) |
569,368,523,178,270,700 | negative | 1 | Cancelled Flight | 0.3388 | United | null | throthra | null | 0 | @united look at the people tryn to sleep in the airport due to your shitty company not comping rooms after cxl flight http://t.co/o1u96Xc3bo | null | 2015-02-21 21:30:08 -0800 | null | null |
569,368,286,128,771,100 | negative | 1 | Customer Service Issue | 0.6735 | United | null | 21stCenturyMom | null | 0 | @United - routing a person from Houston to Newark, NJ and then to SFO is not acceptable. | null | 2015-02-21 21:29:12 -0800 | null | Pacific Time (US & Canada) |
569,368,056,855,552,000 | neutral | 1 | null | null | United | null | WM_j_MW | null | 0 | @united Phone | null | 2015-02-21 21:28:17 -0800 | Wake Forest, NC | Eastern Time (US & Canada) |
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