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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,318,589,817,364,500 | negative | 1 | Late Flight | 0.6823 | United | null | yajur | null | 0 | @united How does that make a flight takeoff on time? And regardless it makes me Late Flight because now I have to wait for my bag at baggage claim. | null | 2015-02-21 18:11:43 -0800 | Chicago | Central Time (US & Canada) |
569,318,505,755,103,200 | negative | 1 | Late Flight | 0.6478 | United | negative | tarlonious | Late Flight | 1 | @united it's been over 3 hours...at what point do you let people off of the plane? @FoxNews @CNN @msnbc | null | 2015-02-21 18:11:23 -0800 | null | null |
569,318,432,648,273,900 | negative | 1 | Customer Service Issue | 1 | United | null | jackiehoglund | null | 0 | @united trying to get a customer service agent. Just landed in SFO. Can't fly with 3 layovers with 3 kids!! | null | 2015-02-21 18:11:06 -0800 | Boston, MA | Quito |
569,317,718,886,903,800 | neutral | 0.6437 | null | 0 | United | null | JoeRychalsky | null | 0 | @united why are there no early morning flights from HNL to anywhere in the continental US? Example- Monday 4/20. Need flight to PHL | null | 2015-02-21 18:08:16 -0800 | Wilmington, Delaware | Eastern Time (US & Canada) |
569,316,673,942,990,850 | negative | 1 | Lost Luggage | 0.6685 | United | null | richardtitus | null | 0 | @united nope I gave up - maybe they'll deliver it | null | 2015-02-21 18:04:07 -0800 | San Francisco, California | London |
569,316,547,673,526,300 | positive | 0.6997 | null | null | United | null | Mumon7 | null | 0 | @united Thanks for the upgrade- please try to get my company to approve more business class travel. | null | 2015-02-21 18:03:37 -0800 | Vancouver, WA | Pacific Time (US & Canada) |
569,316,508,352,045,060 | negative | 1 | Late Flight | 0.6871 | United | null | ZachAlpert | null | 1 | @united more and more delays! No CS help at all! No notifications! | null | 2015-02-21 18:03:27 -0800 | Chicago, IL | Central Time (US & Canada) |
569,316,417,226,600,450 | negative | 1 | Late Flight | 0.6427 | United | null | tarlonious | null | 0 | @united and waiting | null | 2015-02-21 18:03:05 -0800 | null | null |
569,316,018,230,677,500 | negative | 0.6674 | Late Flight | 0.6674 | United | null | micp3208 | null | 0 | @united hoping there is a spare a/c for 1171 tomorrow! Have a ship to board! The sched aircraft is delayed from previous flts. | null | 2015-02-21 18:01:30 -0800 | Ocean, NJ | null |
569,315,878,828,949,500 | positive | 0.656 | null | null | United | null | mrskmwatkins | null | 0 | @united Hubby made it by the skin of his teeth! :) | null | 2015-02-21 18:00:57 -0800 | Philly Burbs | null |
569,315,664,156,069,900 | negative | 1 | Late Flight | 0.6484 | United | null | JeremyPress1 | null | 0 | @united the incompetence is truly stunning at this point. 4 hours on a plane for a 1.75 hour nonstop flight. | null | 2015-02-21 18:00:06 -0800 | null | null |
569,314,329,276,715,000 | negative | 1 | Lost Luggage | 0.6344 | United | null | SoulFreeDreams | null | 0 | @united 1st u delay my flight for mechanical failure,then 2 hrs on the runway, & 13 hrs Late Flightr I'm still here with a lost bag & no resolution | null | 2015-02-21 17:54:48 -0800 | Columbus,Ohio | Eastern Time (US & Canada) |
569,313,492,894,752,800 | negative | 1 | Can't Tell | 1 | United | null | SoulFreeDreams | null | 0 | @united is the worst | null | 2015-02-21 17:51:28 -0800 | Columbus,Ohio | Eastern Time (US & Canada) |
569,312,077,954,854,900 | negative | 1 | Late Flight | 0.6806 | United | null | tarlonious | null | 0 | @united still waiting | null | 2015-02-21 17:45:51 -0800 | null | null |
569,310,731,486,699,500 | negative | 1 | Can't Tell | 0.3578 | United | null | EYA10 | null | 0 | @united thanks for the reply. To clarify, the airfare is similar to your likely intended peer group. The $3 beer charge, however, is not | null | 2015-02-21 17:40:30 -0800 | null | null |
569,310,717,393,944,600 | negative | 1 | Late Flight | 0.6716 | United | null | ericjramsey | null | 1 | @united...lies lies lies....still sitting at the gate, have not moved an inch http://t.co/LulGnwEfFH | [38.95638224, -77.43898845] | 2015-02-21 17:40:26 -0800 | Washington, DC | Pacific Time (US & Canada) |
569,310,253,315,174,400 | neutral | 0.6259 | null | 0 | United | null | jyotipethe | null | 0 | @united I have requested upgrade for EWR BOM flight, end of May. Miles + copay. When will i know if I am upgraded? | null | 2015-02-21 17:38:36 -0800 | Austin, Tx | Central Time (US & Canada) |
569,310,249,859,080,200 | negative | 1 | Bad Flight | 0.6295 | United | null | damahoff | null | 0 | @united & finally he was told he couldnt use the front of plane restrm (he was row7) though myself/others in rows behind him used w/no issue | null | 2015-02-21 17:38:35 -0800 | Milwaukee, WI | Central Time (US & Canada) |
569,310,115,377,102,850 | negative | 1 | Customer Service Issue | 0.6714 | United | null | aaron_lawlor | null | 1 | @united #customerservice at @Dulles_Airport could not be worse. I get the bad weather, but this is awful. | null | 2015-02-21 17:38:03 -0800 | Vernon Hills, IL | Central Time (US & Canada) |
569,309,623,825,670,140 | neutral | 1 | null | null | United | null | MarkKostka1 | null | 0 | @united any plans of restating nonstop service between IAD and South Florida? We miss our flights to FLL. | null | 2015-02-21 17:36:06 -0800 | null | null |
569,309,296,023,998,460 | negative | 1 | longlines | 0.6907 | United | null | ZachAlpert | null | 0 | @united instead of be told when we board, we have to wait for the emails telling us about the delays. | null | 2015-02-21 17:34:48 -0800 | Chicago, IL | Central Time (US & Canada) |
569,308,775,435,391,000 | negative | 1 | Bad Flight | 1 | United | null | damahoff | null | 0 | @united Additionally, my husband paid for tv service & it stopped working about halfway through the flight. | null | 2015-02-21 17:32:43 -0800 | Milwaukee, WI | Central Time (US & Canada) |
569,308,255,966,666,750 | neutral | 1 | null | null | United | null | gwen1013 | null | 0 | @united following | null | 2015-02-21 17:30:40 -0800 | New Haven, CT | null |
569,308,224,551,309,300 | negative | 1 | Flight Attendant Complaints | 0.6171 | United | null | damahoff | null | 0 | @united unfortunately, they didn't. I asked the staff if they could help. they said we should ask ppl in our row to switch, but no one would | null | 2015-02-21 17:30:32 -0800 | Milwaukee, WI | Central Time (US & Canada) |
569,308,168,364,425,200 | neutral | 0.6641 | null | 0 | United | null | idontbesoft | null | 1 | @united please update what is going to happen to passengers now that flt ua14 has been Cancelled Flightled | null | 2015-02-21 17:30:19 -0800 | null | null |
569,307,607,007,150,100 | negative | 0.6465 | Lost Luggage | 0.6465 | United | null | maxcotter | null | 0 | @united your baggage person told me to go through @AirCanada - they're handling my connecting flight. | null | 2015-02-21 17:28:05 -0800 | toronto | Central Time (US & Canada) |
569,307,466,896,424,960 | negative | 1 | Customer Service Issue | 1 | United | null | lala0178 | null | 1 | @united I sent a PM over two weeks ago and have heard nothing! #horribleservice #unitedsucks | null | 2015-02-21 17:27:31 -0800 | pensacola | null |
569,307,047,285,690,400 | negative | 0.6571 | Flight Booking Problems | 0.3399 | United | null | majacgray | null | 0 | @united Well, to the degree that he could... Just to know, after this experience I'm Cancelled Flighting my miles card. Thank god for @Delta | null | 2015-02-21 17:25:51 -0800 | Brooklyn, NY | Eastern Time (US & Canada) |
569,306,599,577,112,600 | positive | 1 | null | null | United | null | Pseudonymous | null | 0 | @united thank you! Excited to be working with you guys! | null | 2015-02-21 17:24:05 -0800 | null | Pacific Time (US & Canada) |
569,306,302,964,506,600 | neutral | 0.6904 | null | 0 | United | null | Colettod | null | 0 | @united could really use your help getting our bags at IAD. We're headed to YOW but now going to YXU | null | 2015-02-21 17:22:54 -0800 | Ottawa, ON | Eastern Time (US & Canada) |
569,305,546,819,571,700 | neutral | 1 | null | null | United | null | c4pyro | null | 0 | @united It appears there are six flights to Calgary tomorrow is this correct? | null | 2015-02-21 17:19:54 -0800 | null | null |
569,304,100,048,912,400 | negative | 1 | Customer Service Issue | 0.3453 | United | null | tarlonious | null | 0 | @united And yet we still haven't left yet and I can't watch my pre-paid DirectTV. #firstworldproblems | null | 2015-02-21 17:14:09 -0800 | null | null |
569,303,395,460,259,840 | negative | 1 | Customer Service Issue | 1 | United | null | Jo_Frost | null | 0 | @united yr team have me on hold for over an hour unhelpful Pls can you answer my question. | null | 2015-02-21 17:11:21 -0800 | Global | Quito |
569,302,758,018,420,740 | negative | 1 | Lost Luggage | 1 | United | null | getpatrick | null | 1 | .@united Let us know when you find everyone's luggage. Thanks. #UnitedAirlines | [0.0, 0.0] | 2015-02-21 17:08:49 -0800 | Montreal, Quebec CA | Eastern Time (US & Canada) |
569,302,599,591,022,600 | neutral | 0.6805 | null | 0 | United | null | Jo_Frost | null | 2 | @united do u serve peanuts/nuts on yr flights yr policies r confusing contradictory advice Pls help #Anaphylaxis,will u ask those 2 refrain? | null | 2015-02-21 17:08:11 -0800 | Global | Quito |
569,302,568,020,549,600 | neutral | 1 | null | null | United | null | c4pyro | null | 0 | @united is there another airport closer to Calgary we can fly out of tomorrow. | null | 2015-02-21 17:08:04 -0800 | null | null |
569,302,490,421,833,700 | negative | 1 | Late Flight | 1 | United | null | tarlonious | null | 1 | @united Nope! I'm on UA 174 that was supposed to leave at 6:47 but are still at the gate. Apparently we are about to pull back and de-ice. | null | 2015-02-21 17:07:45 -0800 | null | null |
569,302,005,111,509,000 | negative | 1 | Lost Luggage | 1 | United | null | hannahcbeck | null | 1 | @united Still do not have my bag, it's in the CLT airport. Was originally told I would have it by 2pm. | [35.07067492, -80.7899648] | 2015-02-21 17:05:49 -0800 | Hoboken, NJ | Eastern Time (US & Canada) |
569,301,951,478,935,550 | neutral | 0.6672 | null | null | United | null | BethRunsDisney | null | 0 | @united Yes. About an hour after landing. | null | 2015-02-21 17:05:37 -0800 | NYC | Eastern Time (US & Canada) |
569,301,745,219,850,240 | negative | 1 | Late Flight | 0.6737 | United | null | Randy_King_SF | null | 0 | @united just texted me to say flight is delayed due to air traffic control. BS! They pulled the plane in Late Flight #lies | null | 2015-02-21 17:04:47 -0800 | San Francisco, CA | Pacific Time (US & Canada) |
569,300,959,911,768,060 | negative | 1 | Customer Service Issue | 0.63 | United | null | seansegal | null | 0 | @united 6 minutes to boarding at b12 in Ord. No sign of gate agent. A little help? | null | 2015-02-21 17:01:40 -0800 | null | Eastern Time (US & Canada) |
569,300,431,412,850,700 | neutral | 1 | null | null | United | null | CoachMcRoberts | null | 0 | @united On flight 1220 right now... | null | 2015-02-21 16:59:34 -0800 | Oxford, MS | null |
569,300,135,328,530,400 | neutral | 1 | null | null | United | null | CoachMcRoberts | null | 0 | @united Can you help me get a flight out tonight to Houston?Just don't want to be stuck here till Monday with all this bad weather moving in | null | 2015-02-21 16:58:24 -0800 | Oxford, MS | null |
569,299,492,127,842,300 | negative | 1 | Late Flight | 1 | United | null | Randy_King_SF | null | 1 | @united website says my flight is on time. It leaves in 15 min and nobody has boarded yet. #pathetic #needtobehonest | null | 2015-02-21 16:55:50 -0800 | San Francisco, CA | Pacific Time (US & Canada) |
569,299,401,643,917,300 | negative | 1 | Late Flight | 0.3432 | United | null | cbtadvisors | null | 0 | @united From the air: Another missed cnxn 2day. ATC went on strike in Belize this AM. Now family & I miss cnxn in EWR. Please see my DMs. | null | 2015-02-21 16:55:29 -0800 | Cambridge, MA, USA | Central Time (US & Canada) |
569,298,744,337,788,900 | negative | 1 | Cancelled Flight | 1 | United | null | lowenberg | null | 0 | @united we are the airline that has Cancelled Flightled flights TOMORROW to the NYC area | null | 2015-02-21 16:52:52 -0800 | null | null |
569,298,712,247,312,400 | neutral | 0.6814 | null | 0 | United | null | gwen1013 | null | 0 | @united hoping to get out earlier than 2/23 (only phone option) or assistance with hotel. | null | 2015-02-21 16:52:44 -0800 | New Haven, CT | null |
569,298,251,418,959,900 | negative | 1 | Cancelled Flight | 0.6561 | United | null | leahgenise | null | 0 | @united having to pay for a hotel room in Cleveland because of last minute Cancelled Flightled connecting flight. Booked through united..Unimpressed! | null | 2015-02-21 16:50:54 -0800 | null | Quito |
569,298,147,144,556,540 | negative | 0.6236 | Customer Service Issue | 0.3277 | United | null | gwen1013 | null | 0 | @united I was on UA3782 and it was Cancelled Flightled. I'm waiting at customer service. | null | 2015-02-21 16:50:29 -0800 | New Haven, CT | null |
569,297,162,795,937,800 | neutral | 0.6854 | null | 0 | United | null | atom_burke | null | 0 | @united I was on UA1069 today and left my sunglasses in seat 26F. Please help me get them back! #UnitedAirlines | null | 2015-02-21 16:46:35 -0800 | New York, NY | null |
569,296,784,922,578,940 | negative | 1 | Late Flight | 1 | United | null | Angela_Saurine | null | 0 | @united Flight has been delayed for another hour so only have 24 mins to transit at LAX... Extremely unlikely I will make it! | [43.60417384, -110.7362561] | 2015-02-21 16:45:05 -0800 | Sydney, Australia | Sydney |
569,296,585,697,464,300 | negative | 1 | Late Flight | 0.657 | United | null | CoachMcRoberts | null | 1 | @united 4595. We are now going back to the gate b/c of something overheating after sitting out here for 3+ hours.Love United but this stinks | null | 2015-02-21 16:44:17 -0800 | Oxford, MS | null |
569,296,356,143,050,750 | negative | 1 | longlines | 0.3462 | United | null | ScottyNeuman | null | 1 | @united congratulations united. Fail again. Sky at a gate with a plane full of people waiting on 2. Weather gets worse now we can't leave. | [39.85760174, -104.66669625] | 2015-02-21 16:43:22 -0800 | Montana, God's country
| Pacific Time (US & Canada) |
569,296,055,478,722,560 | negative | 1 | Lost Luggage | 1 | United | null | maxcotter | null | 1 | @united thank you for leaving my bag in houston! despite what your system says, i was definitely on the flight! | null | 2015-02-21 16:42:11 -0800 | toronto | Central Time (US & Canada) |
569,295,556,729,823,200 | negative | 1 | Bad Flight | 0.6566 | United | null | flyinhoc1 | null | 1 | @united how come a $27 shuttle bus from LGA to EWR has electrical power outlets but our new Airbus interiors do not? #whyjeff? | null | 2015-02-21 16:40:12 -0800 | null | null |
569,294,326,259,253,250 | negative | 0.6831 | Late Flight | 0.3569 | United | null | ByronJ | null | 0 | Reply to @united - Doesn't do any good to check outlets preflight when moved to different equipment after boarding due to malfunction. | null | 2015-02-21 16:35:19 -0800 | Foster City, CA | null |
569,293,965,448,458,240 | negative | 1 | Bad Flight | 1 | United | null | DJTouf | null | 1 | @united 15-hr flight w/broken #Dreamliner media system. Witness #mental #breakdown as we bounce off walls. Remind me why I'm 1K. | null | 2015-02-21 16:33:52 -0800 | Buffalo, NY | null |
569,293,296,872,222,700 | negative | 1 | Late Flight | 1 | United | null | HPStorageGuy | null | 0 | @united I was rebooked thru SFO but arrive 9 hours Late Flight and miss activities. I asked to fly today with stop over. Was told I'd have to pay. | null | 2015-02-21 16:31:13 -0800 | Boise | Mountain Time (US & Canada) |
569,293,295,655,866,400 | negative | 1 | Can't Tell | 1 | United | null | JSJ35 | null | 0 | @united never again. | null | 2015-02-21 16:31:13 -0800 | Blue Area of the Moon | Eastern Time (US & Canada) |
569,292,823,805,042,700 | positive | 1 | null | null | United | null | minion444 | null | 0 | @united tonight you made this Fred Flintstone happy with an upgrade to 1st class. http://t.co/gKgKZLAwpR | [26.07294988, -80.14147128] | 2015-02-21 16:29:20 -0800 | Central NJ | Eastern Time (US & Canada) |
569,291,447,377,137,660 | neutral | 0.6196 | null | 0 | United | null | jbishop309 | null | 0 | @united who do I need to contact regrading a complaint and to get a voucher funds for future travel on United? | null | 2015-02-21 16:23:52 -0800 | null | Mountain Time (US & Canada) |
569,289,995,749,494,800 | negative | 1 | Flight Booking Problems | 0.3513 | United | null | thatchickmaggie | null | 1 | @united is trying to strand us in Houston until tomorrow morning. pretty sure overFlight Booking Problems and maintenance aren't our fault. | null | 2015-02-21 16:18:06 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,289,573,395,800,060 | negative | 1 | Customer Service Issue | 1 | United | null | bartha75 | null | 0 | @united your costumer service today in the Providence airport was sucked. Recommend your airline learn to check the weather and be honest | [0.0, 0.0] | 2015-02-21 16:16:25 -0800 | san diego | null |
569,287,656,607,100,900 | negative | 1 | Bad Flight | 0.3535 | United | null | ExplodingGreen | null | 0 | @united fire yr rep who refused to put me on a flight that I had a boarding pass and seat on. Full explanation and her name in complaint. | null | 2015-02-21 16:08:48 -0800 | Portland, Oregon | Pacific Time (US & Canada) |
569,287,433,008,754,700 | positive | 1 | null | null | United | null | michaelmcd | null | 0 | @united that's great! pls let me know when u start! | null | 2015-02-21 16:07:55 -0800 | Beijing | Los Angeles | Beijing |
569,287,399,131,389,950 | neutral | 0.6522 | null | null | United | null | Abdelati786 | null | 0 | @united @ehsanisMpowered lmfao | null | 2015-02-21 16:07:47 -0800 | Heart of America | Central Time (US & Canada) |
569,287,318,898,495,500 | negative | 1 | Flight Attendant Complaints | 0.6961 | United | null | hadAbadWeek | null | 0 | @united God damn fucking crew won't be here till 6:40, so you've known for over an hour and a half the flight time was bullshit. | null | 2015-02-21 16:07:28 -0800 | null | null |
569,286,569,548,320,800 | negative | 1 | Flight Attendant Complaints | 0.3512 | United | null | luko | null | 1 | @united you really do have a culture problem. Everyone I tried to work with blamed someone else or told me how they're short staffed | null | 2015-02-21 16:04:29 -0800 | Pittsburgh | Quito |
569,285,045,401,178,100 | negative | 1 | Can't Tell | 1 | United | null | JSJ35 | null | 0 | @united sucks. | null | 2015-02-21 15:58:26 -0800 | Blue Area of the Moon | Eastern Time (US & Canada) |
569,283,956,484,415,500 | negative | 1 | Cancelled Flight | 0.684 | United | null | lowenberg | null | 1 | @united I can understand that but to not have another plane available when there is a full day till departure is unacceptable. Phoenix? | null | 2015-02-21 15:54:06 -0800 | null | null |
569,283,845,985,427,460 | negative | 1 | Can't Tell | 1 | United | null | annnnge | null | 0 | @united is honestly RUINING MY FUCKING LIFE RIGHT NOW. NEVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!! | null | 2015-02-21 15:53:40 -0800 | ☁️ | null |
569,283,511,192,051,700 | negative | 1 | longlines | 0.3626 | United | null | gwen1013 | null | 0 | @united Flight Cancelled Flightled to BDL and stranded @Dulles_Airport. Waiting almost 2hrs at customer service. Shout out to diligent agents. | null | 2015-02-21 15:52:20 -0800 | New Haven, CT | null |
569,282,692,014,977,000 | neutral | 0.6325 | null | 0 | United | null | JSJ35 | null | 0 | @united where's the crew for ua748? | null | 2015-02-21 15:49:05 -0800 | Blue Area of the Moon | Eastern Time (US & Canada) |
569,282,312,203,997,200 | positive | 1 | null | null | United | null | jimccooper | null | 0 | @united thanks ... not sure arranged move to the earlier flight but I'm at the gate with a seat assignment. Super nice agent at gate C4 ORD | null | 2015-02-21 15:47:34 -0800 | null | Eastern Time (US & Canada) |
569,281,144,186,908,700 | negative | 0.6565 | Can't Tell | 0.3539 | United | null | ZachAlpert | null | 0 | @united quality work going on here. http://t.co/9xbO5daKaK | null | 2015-02-21 15:42:56 -0800 | Chicago, IL | Central Time (US & Canada) |
569,281,033,365,037,060 | negative | 1 | Lost Luggage | 0.6882 | United | null | hannahcbeck | null | 1 | @united No customer service rep could confirm where my bag was & each gave me different info. Ruined 2 events I had today. #disappointed | [35.00096266, -80.87374938] | 2015-02-21 15:42:29 -0800 | Hoboken, NJ | Eastern Time (US & Canada) |
569,280,669,593,038,850 | negative | 1 | Can't Tell | 0.6677 | United | null | MaxAbrahms | null | 1 | @united We've let you know how to help the millions of customers you've treated like garbage. It's no coincidence ur ranked WORST airline. | null | 2015-02-21 15:41:03 -0800 | Boston, MA | Atlantic Time (Canada) |
569,280,157,678,071,800 | negative | 0.7053 | Customer Service Issue | 0.3789 | United | null | hannahcbeck | null | 0 | @united yes, after landing at 930pm last night. Spoke to 10 baggage claim customer service reps. Finally spoke to one amazing ticket agent. | [35.00595547, -80.89437239] | 2015-02-21 15:39:00 -0800 | Hoboken, NJ | Eastern Time (US & Canada) |
569,279,586,921,353,200 | negative | 1 | Bad Flight | 0.6955 | United | null | EYA10 | null | 1 | @united Charging $6500 for biz flight to UK = somewhat egregious. Charging $3 on top for a Sam Adams draft at the United Club is usurious. | null | 2015-02-21 15:36:44 -0800 | null | null |
569,278,858,123,300,860 | positive | 0.6787 | null | null | United | null | SmallMol | null | 0 | @united I see. Thanks for explaining. | null | 2015-02-21 15:33:51 -0800 | A Californian in London | null |
569,278,347,441,799,200 | negative | 1 | Customer Service Issue | 0.6571 | United | null | gerryrard | null | 0 | @united Your social listening capabilities are awful if this is the reply for the context in which you were mentioned @stevelord212 | null | 2015-02-21 15:31:49 -0800 | New York City | Eastern Time (US & Canada) |
569,278,020,441,284,600 | negative | 1 | Customer Service Issue | 0.6913 | United | null | MaxAbrahms | null | 0 | @united If you follow me I will DM you my phone # which you can call. | null | 2015-02-21 15:30:31 -0800 | Boston, MA | Atlantic Time (Canada) |
569,277,733,416,513,540 | positive | 1 | null | null | United | null | SmallMol | null | 0 | @united After an hour+ wait, my issue is resolved. I did contact customer service to comment on the wait time. Thanks for contacting me. | null | 2015-02-21 15:29:22 -0800 | A Californian in London | null |
569,276,854,458,310,660 | positive | 0.6533 | null | 0 | United | null | WendyJaccard | null | 0 | @united Yes, they did. Must have fixed the broken ramp. Thanks! | null | 2015-02-21 15:25:53 -0800 | Virginia/Metro Washington, DC | Eastern Time (US & Canada) |
569,276,415,927,037,950 | negative | 1 | Late Flight | 1 | United | null | kevinforgoogle | null | 0 | @united Flight:UA1750 is basically a prison on the runway @ SFO 6delays 4hrs of sitting no water no answers. reminded y I hate this airline | null | 2015-02-21 15:24:08 -0800 | San Francisco, CA | null |
569,276,207,696,453,600 | positive | 0.6809 | null | null | United | null | untalMontfort | null | 0 | @united thanks | [19.43010575, -99.18988829] | 2015-02-21 15:23:19 -0800 | Mexico City, Mexico | Central Time (US & Canada) |
569,275,566,077,165,600 | neutral | 1 | null | null | United | null | SallyM0nster | null | 0 | @united hey, I missed my outbound flight - can I still use my return ticket? | null | 2015-02-21 15:20:46 -0800 | Muswell Hill | London |
569,275,476,642,013,200 | negative | 1 | Lost Luggage | 1 | United | null | keykeydoodle | null | 0 | @united says @USAirways is the final carrier . Us air doesnt have it. I want my bag!!! Not a claim not an im sorry. I want my clothes!! | null | 2015-02-21 15:20:24 -0800 | Wonderland | Eastern Time (US & Canada) |
569,275,466,936,397,800 | negative | 1 | longlines | 0.3483 | United | null | davidblevine | null | 0 | @united seriously? 2-4 hrs to get bags from IAD intl arvls to carousel 2 for custs w/Cancelled Flightled connects? I understand irrops but ridiculous! | null | 2015-02-21 15:20:22 -0800 | What day is it? | Quito |
569,275,430,311,751,700 | negative | 1 | Late Flight | 1 | United | null | kevinforgoogle | null | 0 | @united most terrible flight experience happening to everyone right now on Flight:UA1750 6 delays 4 hrs total missed all my flights now thnx | null | 2015-02-21 15:20:13 -0800 | San Francisco, CA | null |
569,275,000,232,013,800 | negative | 1 | Lost Luggage | 1 | United | null | keykeydoodle | null | 0 | @united @USAirways @AmericanAir @americanone one of you has my bag! Claim 4016688561 and i want it in MGA!!!! Now!!! | null | 2015-02-21 15:18:31 -0800 | Wonderland | Eastern Time (US & Canada) |
569,274,801,388,425,200 | negative | 1 | Can't Tell | 0.6891 | United | null | ZachAlpert | null | 0 | @united you have failed so uncontrollably today that it's beyond repair. I'm beyond livid with your absolute disregard to operations. | null | 2015-02-21 15:17:43 -0800 | Chicago, IL | Central Time (US & Canada) |
569,274,618,428,526,600 | neutral | 1 | null | null | United | null | jamescalderwood | null | 0 | @united The Opal Dragon book The Dragon (ALI) has woven his murdering ways from the Philippines to Australia http://t.co/N2fvElcYgz | [0.0, 0.0] | 2015-02-21 15:17:00 -0800 | South Australia | null |
569,274,001,173,979,140 | negative | 1 | Lost Luggage | 1 | United | null | Far3TheeWell | null | 0 | @united A friend traveled via UA1470 today and never got their luggage. What recourse does the person have? Buy clothes and get reimbursed? | null | 2015-02-21 15:14:33 -0800 | null | Eastern Time (US & Canada) |
569,273,451,564,785,660 | negative | 1 | Flight Booking Problems | 0.6739 | United | null | carolinepqrst | null | 0 | @united I keep getting kicked to an error message when trying to purchase a flight on http://t.co/p3N2w8JfpS. Have tried at least 4x. | null | 2015-02-21 15:12:22 -0800 | Austin, TX | null |
569,273,298,325,864,450 | neutral | 1 | null | null | United | null | mrskmwatkins | null | 0 | @united - any way to get a message to an international flight gate at EWR? Road conditions are horrible trying to get to flight ... | null | 2015-02-21 15:11:45 -0800 | Philly Burbs | null |
569,273,251,186,286,600 | neutral | 0.6308 | null | 0 | United | null | GreenkidspenWRA | null | 0 | @united Hello we are doing a world record attempt on the amount of ball point pens in a collection please could you help with a pen? | null | 2015-02-21 15:11:34 -0800 | Grimsby - UK | null |
569,272,738,826,694,660 | negative | 1 | Can't Tell | 0.6817 | United | null | luko | null | 0 | @united you have a culture issue | null | 2015-02-21 15:09:32 -0800 | Pittsburgh | Quito |
569,272,664,344,428,540 | negative | 1 | Customer Service Issue | 1 | United | null | Keels2515 | null | 0 | @united rep wouldn't rebook. This is such a waste of time and poor communication | null | 2015-02-21 15:09:14 -0800 | Raleigh, NC | Eastern Time (US & Canada) |
569,272,359,334,453,250 | negative | 1 | Late Flight | 1 | United | null | loracle | null | 1 | @united my flight is Late Flight due to mechanical issues 3 of 4 flights in past 10 days! | null | 2015-02-21 15:08:01 -0800 | California | Pacific Time (US & Canada) |
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