tweet_id
int64
567,588,279B
570,310,600B
airline_sentiment
stringclasses
3 values
airline_sentiment_confidence
float64
0.34
1
negativereason
stringclasses
10 values
negativereason_confidence
float64
0
1
airline
stringclasses
6 values
airline_sentiment_gold
stringclasses
3 values
name
stringlengths
2
19
negativereason_gold
stringclasses
13 values
retweet_count
int64
0
44
text
stringlengths
12
186
tweet_coord
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10
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25
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user_timezone
stringlengths
3
27
569,367,983,065,137,150
negative
0.67
Can't Tell
0.67
United
null
WM_j_MW
null
0
@united Freakin"
null
2015-02-21 21:28:00 -0800
Wake Forest, NC
Eastern Time (US & Canada)
569,367,755,670,966,300
neutral
1
null
null
United
null
WM_j_MW
null
0
@united Pick
null
2015-02-21 21:27:05 -0800
Wake Forest, NC
Eastern Time (US & Canada)
569,367,682,811,715,600
negative
0.6554
Can't Tell
0.6554
United
null
WM_j_MW
null
0
@united Suck
null
2015-02-21 21:26:48 -0800
Wake Forest, NC
Eastern Time (US & Canada)
569,366,968,446,246,900
negative
1
Late Flight
0.6863
United
null
WM_j_MW
null
0
@united 25 minute hold is 1 hr. 25 min. @ABC11_WTVD
null
2015-02-21 21:23:58 -0800
Wake Forest, NC
Eastern Time (US & Canada)
569,366,889,719,304,200
negative
1
Can't Tell
1
United
null
Boards707
null
0
@united 20 yrs of flying Continental/united exclusively I get why everyone hates you - fl1289sfo/EWR #getmeoffrhisFUCKINplane
null
2015-02-21 21:23:39 -0800
Belmar, NJ
Eastern Time (US & Canada)
569,366,337,929,105,400
neutral
0.6698
null
0
United
null
WM_j_MW
null
0
@united 24 seats available on the 2:15 pm from ORD to RDU...I need 2 seats please
null
2015-02-21 21:21:27 -0800
Wake Forest, NC
Eastern Time (US & Canada)
569,366,184,904,122,400
negative
1
Customer Service Issue
1
United
null
alexisniicole25
null
0
@united I'm still trying to get things worked out and you have yet to respond back.
null
2015-02-21 21:20:51 -0800
null
null
569,366,138,963,959,800
negative
1
Flight Booking Problems
0.6509
United
null
worldknits
null
0
@united screwed up our reservation- they assigned a new # to just one of us & when they changed our flight, only changed the original #.
null
2015-02-21 21:20:40 -0800
Fredericksburg, VA
Eastern Time (US & Canada)
569,365,692,618,661,900
negative
1
Customer Service Issue
1
United
null
WM_j_MW
null
0
@united 25 min hold has now progressed to over an hour...919-675-0985
null
2015-02-21 21:18:54 -0800
Wake Forest, NC
Eastern Time (US & Canada)
569,365,278,963,798,000
negative
1
Can't Tell
1
United
null
WM_j_MW
null
0
@united YOU SUCK!
null
2015-02-21 21:17:15 -0800
Wake Forest, NC
Eastern Time (US & Canada)
569,364,927,191,719,940
negative
0.7087
Can't Tell
0.3707
United
null
_BenHoffman_
null
0
@united yo, you need a new website really badly. This day and age...
null
2015-02-21 21:15:51 -0800
Venice, CA
Central Time (US & Canada)
569,364,890,307,190,800
neutral
1
null
null
United
null
kreespa
null
0
@united if I was rebooked do I have to pick up my luggage?
null
2015-02-21 21:15:42 -0800
Little Rhody
Eastern Time (US & Canada)
569,364,374,755,930,100
negative
1
Late Flight
1
United
null
Blondiemcl6
null
0
@united how can u not have gate ready or gate agent for going on hour two
null
2015-02-21 21:13:39 -0800
somerville nj
Central Time (US & Canada)
569,363,796,113,764,350
negative
0.6809
Bad Flight
0.3723
United
null
jackiehoglund
null
0
@united just DM'd
null
2015-02-21 21:11:21 -0800
Boston, MA
Quito
569,363,354,428,567,550
negative
1
Flight Booking Problems
0.6306
United
null
kreespa
null
1
@united had a different fiasco on my outward trip and was rebooked on to qantas lax-Syd. No FF miles show up in my account for that :(
null
2015-02-21 21:09:36 -0800
Little Rhody
Eastern Time (US & Canada)
569,363,221,791,928,300
neutral
0.68
null
0
United
null
jackiehoglund
null
0
@united I am following - you need to follow me for DM?
null
2015-02-21 21:09:04 -0800
Boston, MA
Quito
569,363,188,120,207,360
negative
1
Customer Service Issue
1
United
null
Fader_Jockey
null
0
@united it would be great to get a callback from the agent that disconnected me trying to put me on hold after waiting to connectfor 60+min
null
2015-02-21 21:08:56 -0800
Chicago, IL
Central Time (US & Canada)
569,363,173,817,643,000
negative
1
Late Flight
0.7008
United
null
Blondiemcl6
null
0
@united not a good day to fly u, two delayed flights still on plane at Ewr waiting over 1,5 hours for gate get to gate no gate agent.
null
2015-02-21 21:08:53 -0800
somerville nj
Central Time (US & Canada)
569,361,701,495,304,200
neutral
0.6655
null
0
United
null
kreespa
null
0
@united just called and did it. Should have earlier because I'm being sent to DCA first and THEN to pvd. We may rent a car instead.
null
2015-02-21 21:03:02 -0800
Little Rhody
Eastern Time (US & Canada)
569,359,780,491,477,000
negative
1
Lost Luggage
1
United
null
mjfredricks259
null
0
@united my luggage is set to go to DCA however, I am rerouted to Dulles. Currently in NOLO however bags are in Houston. Can you fix this?
null
2015-02-21 20:55:24 -0800
null
null
569,359,055,937,908,740
neutral
1
null
null
United
null
AMMBoman
null
0
@united I went from Sacramento to Minneapolis at the end of October 2014 in business class.
null
2015-02-21 20:52:31 -0800
Kaizen 改善
Arizona
569,357,781,402,308,600
negative
1
Customer Service Issue
0.6727
United
null
hannahcbeck
null
1
@united I'm extremely disappointed w my service for this trip as a #United #MileagePlus Explorer Card holder.
[34.99254864, -80.92841859]
2015-02-21 20:47:27 -0800
Hoboken, NJ
Eastern Time (US & Canada)
569,357,497,871,437,800
negative
1
Customer Service Issue
0.6552
United
null
throthra
null
0
@united I hope your corporate office is ready to deal with the rage created by your shitty service and bullshit pilots. #UnitedAirlinesSucks
null
2015-02-21 20:46:20 -0800
null
null
569,357,196,141,719,550
positive
1
null
null
United
null
mrp
null
0
@united such a relaxing space for a drink before my flight! (at @United Global First Lounge) https://t.co/j4cj0lrF2d http://t.co/dTLGUQ1kAk
[37.61829369, -122.39192247]
2015-02-21 20:45:08 -0800
sf - austin - sydney
Alaska
569,353,669,738,688,500
negative
1
Lost Luggage
1
United
null
Soniascrocchi15
null
1
@united i will never fly with you again. i went on vacation this week and you lost my bags both ways. now i have no clothes. thankyou
null
2015-02-21 20:31:07 -0800
null
null
569,352,559,598,682,100
negative
1
Customer Service Issue
0.653
United
null
kevinforgoogle
null
1
@united sadly this wasnt just due to mother nature investigate this incident and your employees at sfo. Terrible customer experience
null
2015-02-21 20:26:42 -0800
San Francisco, CA
null
569,351,147,930,169,340
negative
1
Late Flight
1
United
null
kevinforgoogle
null
0
@united flight ua90 is taking off now after 1750 was delayed over 4 hrs 30 passengers to miss their flight to tel aviv
null
2015-02-21 20:21:06 -0800
San Francisco, CA
null
569,350,924,633,813,000
negative
1
Bad Flight
0.3667
United
null
kevinforgoogle
null
0
@united 30 of us on flight 1750 trying to get to tel aviv that is trying to take off right now with out us so cruel. Next flight is 350pm
null
2015-02-21 20:20:13 -0800
San Francisco, CA
null
569,349,932,131,487,740
negative
0.6774
Late Flight
0.3763
United
null
kreespa
null
0
@united considering I'm now stuck in Newark with virtually sleep in 30+ hours, I doubt it :/ hope car rentals are available
null
2015-02-21 20:16:16 -0800
Little Rhody
Eastern Time (US & Canada)
569,349,274,049,368,060
neutral
0.6957
null
0
United
null
c4pyro
null
0
@united I see several economy plus can you put us in those. We don't have to be seated together
null
2015-02-21 20:13:39 -0800
null
null
569,347,118,034,501,600
positive
0.6593
null
0
United
null
dHowITzr
null
0
@united What a really GREAT & FLATTERING story about you! You should be very proud :) http://t.co/7br5t5QCXk (via @ParachuteGuy)
null
2015-02-21 20:05:05 -0800
Toronto, Canada
Eastern Time (US & Canada)
569,346,431,833,673,700
neutral
0.6362
null
null
United
null
JimStarkBalla
null
0
@united I see you coming to get me and @AggieMensGolf in Hawaii! #12thMan http://t.co/G8DKa3Edhf
[21.32911863, -157.91749165]
2015-02-21 20:02:21 -0800
Htown
null
569,346,420,139,905,000
negative
1
Customer Service Issue
1
United
null
ambersings
null
0
@united Airline SUCKS! Customer Service SUCKS! NO courtesy! Incompetent - passengers do NOT matter- Bet the CEO is just doing fine though!
null
2015-02-21 20:02:19 -0800
New York
Pacific Time (US & Canada)
569,345,701,487,906,800
negative
0.6809
Cancelled Flight
0.6809
United
null
kimbatronic
null
0
@united do you expect to Cancelled Flight flights out of @DENAirport tomorrow morning given the storm?
null
2015-02-21 19:59:27 -0800
San Francisco
Pacific Time (US & Canada)
569,344,598,482,546,700
negative
1
Customer Service Issue
1
United
null
ralonG2013
null
0
@United also ran out of water and refused service #costumerservice #legit #jk
null
2015-02-21 19:55:04 -0800
just living the dream
null
569,343,661,063,823,360
neutral
1
null
null
United
neutral
aushianya
null
0
@united I have a question
null
2015-02-21 19:51:21 -0800
null
null
569,343,186,046,332,900
negative
0.678
Bad Flight
0.3522
United
null
tech_henrywong
null
0
@United Can you increase the legroom? : How airlines compare http://t.co/diUfep8n2q via @CNNMoney
null
2015-02-21 19:49:28 -0800
Greater Seattle Area
Pacific Time (US & Canada)
569,342,888,615,620,600
negative
1
Flight Booking Problems
0.6809
United
null
independentid
null
0
@united on a 4 seg flt yvr to zurich, why would you credit all miles and but only 2 segs on full fare?
null
2015-02-21 19:48:17 -0800
Vancouver, Canada
Pacific Time (US & Canada)
569,342,670,184,648,700
neutral
1
null
null
United
null
c4pyro
null
0
@united I see two flights with two seats in the morning can we get on those
null
2015-02-21 19:47:25 -0800
null
null
569,342,220,534,288,400
negative
1
Bad Flight
0.6303
United
null
ScottyNeuman
null
1
@united 6377 and now they sent our green tagged bags to the luggage carousel. It's been one mess up after another. Bad day @united
null
2015-02-21 19:45:37 -0800
Montana, God's country
Pacific Time (US & Canada)
569,341,769,114,128,400
negative
1
Flight Attendant Complaints
0.6666
United
null
suntoshi
null
0
@united the lounge tells us they have no pillows for my grandma as one of the ladies opens the closet and I see 2 right there. #unitedlies
null
2015-02-21 19:43:50 -0800
Bedford, Nh
Eastern Time (US & Canada)
569,340,749,466,226,700
negative
1
Late Flight
0.6787
United
null
mesapuyo
null
0
@united the drunk guy you threw out of flight UA936 4hrs ago is better off than the rest of us held up for 5hrs in the plane without food.
null
2015-02-21 19:39:47 -0800
Washington-Vancouver-Medellín
null
569,340,645,023,698,940
negative
1
Late Flight
0.6783
United
null
Chunkingtonchad
null
0
@united sitting in Denver airport waiting for a plane to be refueled. For an hour and a half! Hurry the fuck up United, you fucking retards
null
2015-02-21 19:39:22 -0800
null
null
569,340,200,934,969,340
neutral
0.6632
null
null
United
null
c4pyro
null
0
@united we will be at the airport first thing in the morning
null
2015-02-21 19:37:36 -0800
null
null
569,340,120,790,233,100
negative
1
Bad Flight
0.6373
United
null
MMMarketing2014
null
0
@united I'm rebooked on a flight tomorrow even though I had 1st class seat orig I have a lousy coach seat
null
2015-02-21 19:37:17 -0800
#Westford #marketing
null
569,339,467,615,506,400
negative
1
Flight Attendant Complaints
0.6334
United
null
MMMarketing2014
null
1
@united well this one missed the mark. She was in a snit from the minute I stepped up to the counter
null
2015-02-21 19:34:41 -0800
#Westford #marketing
null
569,339,181,136,113,660
neutral
0.6769
null
null
United
null
c4pyro
null
0
@united Doesn't have to be same flight 2 and 2 will work also
null
2015-02-21 19:33:33 -0800
null
null
569,339,072,805,797,900
negative
1
Flight Attendant Complaints
0.6568
United
null
D4Duskes
null
0
@united who compensates is for the delays caused by the fact that you don't have enough flight attendants?? http://t.co/96apr35qan
null
2015-02-21 19:33:07 -0800
Montreal
Eastern Time (US & Canada)
569,338,724,787,593,200
negative
1
Late Flight
1
United
null
mesapuyo
null
0
@united we've been seating for 5hrs inside flight UA936 at #IAD delayed. We've only been offered water & cookies in business class. #failed
[38.95801195, -77.44365722]
2015-02-21 19:31:44 -0800
Washington-Vancouver-Medellín
null
569,338,441,172,983,800
negative
1
Can't Tell
0.6809
United
null
MattySags
null
0
@united please get me off this plane #UA57
null
2015-02-21 19:30:36 -0800
New York, NY
null
569,338,341,306,572,800
neutral
0.6745
null
null
United
null
CoachMcRoberts
null
0
@united yes. On a nonstop to Memphis tomorrow morning. With the snow coming in I got my fingers crossed it will go.
null
2015-02-21 19:30:13 -0800
Oxford, MS
null
569,338,032,572,117,000
neutral
0.6745
null
0
United
null
jackiehoglund
null
0
@united traveling with 3 young kids!! Chose our original flights for a reason.
null
2015-02-21 19:28:59 -0800
Boston, MA
Quito
569,337,969,233,887,200
negative
1
Can't Tell
0.6526
United
null
jackiehoglund
null
0
@united have since dropped to 2 layovers but still not acceptable.
null
2015-02-21 19:28:44 -0800
Boston, MA
Quito
569,337,916,872,220,700
negative
1
Bad Flight
0.6846
United
null
jackiehoglund
null
0
@united our 1 layover itinerary was swapped for a 3 layover itinerary - really?!?
null
2015-02-21 19:28:31 -0800
Boston, MA
Quito
569,337,916,125,798,400
negative
1
Late Flight
1
United
null
mesapuyo
null
0
@united your app says flight UA936 to #ZRH departed 2:45hrs Late Flight, but 5 hours Late Flightr we are still seating inside the plane in #IAD. #failed
[38.93770157, -77.4551004]
2015-02-21 19:28:31 -0800
Washington-Vancouver-Medellín
null
569,337,830,184,345,600
negative
1
Late Flight
0.3441
United
null
jackiehoglund
null
0
@united not completely. Our flight was changed in July but we never received notification.
null
2015-02-21 19:28:11 -0800
Boston, MA
Quito
569,337,170,210,607,100
neutral
1
null
null
United
null
c4pyro
null
0
@united are there any upgrades avail to get us all on the same flight
null
2015-02-21 19:25:33 -0800
null
null
569,336,402,401,472,500
negative
0.6988
Cancelled Flight
0.3695
United
null
Colettod
null
0
@united Wife and I have two new destinations and I'm stuck in DC until Monday with no bags
null
2015-02-21 19:22:30 -0800
Ottawa, ON
Eastern Time (US & Canada)
569,336,252,597,731,300
negative
0.663
Lost Luggage
0.663
United
null
Colettod
null
0
@united no I don't. Spoke with baggage contact at 1-800 number. Said they will try to get bags to stay at IAD for pick up tmrw
null
2015-02-21 19:21:55 -0800
Ottawa, ON
Eastern Time (US & Canada)
569,336,095,411,965,950
negative
0.6572
Customer Service Issue
0.3327
United
null
ssegraves
null
0
@united can you make sure I’m on the upgrade list for 2/23 EWR-PDX using my GPU priority? Got a weird email about it.
null
2015-02-21 19:21:17 -0800
PDX / LGA / TXL / ✈
Central Time (US & Canada)
569,335,779,371,003,900
positive
0.3656
null
0
United
null
c4pyro
null
0
@united so is that two seats avail so far for us.
null
2015-02-21 19:20:02 -0800
null
null
569,335,521,752,715,260
negative
1
Can't Tell
1
United
null
21stCenturyMom
null
0
@united has once again earned a place as the worst airline in the business
null
2015-02-21 19:19:00 -0800
null
Pacific Time (US & Canada)
569,334,462,292,434,940
neutral
1
null
null
United
null
ntrogers
null
0
@united is flight number 1142 Denver to Las Vegas 1125 on Sunday feb 22 Cancelled Flighted ?
null
2015-02-21 19:14:48 -0800
null
null
569,333,972,452,266,000
negative
0.684
Customer Service Issue
0.3499
United
null
Jo_Frost
null
0
@united when I read it say ' in some cases' can you please define this for me, when for example would it not be the case?
null
2015-02-21 19:12:51 -0800
Global
Quito
569,332,961,813,753,860
negative
1
Bad Flight
0.6721
United
null
IssenSvensson
null
0
@united I'm trying your WiFi on UA1616. But sorry it really slow. Even #Spotify lagging and that isn't a hard stream.
null
2015-02-21 19:08:50 -0800
Sweden
null
569,332,086,345,220,100
negative
0.6562
Can't Tell
0.3568
United
null
gwen1013
null
0
@united Not until tomorrow night. And the hotel voucher had higher rate than travelocity Not loving cost, but hard working staff
null
2015-02-21 19:05:21 -0800
New Haven, CT
null
569,332,072,185,249,800
negative
1
Late Flight
1
United
null
danklein2112
null
0
@united flight UA1459 sitting at newark waiting for a gate, seriously??? #threehoursLate Flight
null
2015-02-21 19:05:18 -0800
null
null
569,331,162,897,739,800
negative
1
Can't Tell
0.3547
United
null
stevestillalive
null
0
@united why don't you ever print my known #traveler number on my ticket? Because of this I never get to use the #TSA prescreen I paid for
[37.61839686, -122.38751]
2015-02-21 19:01:41 -0800
San Diego, CA
Pacific Time (US & Canada)
569,331,021,163,814,900
negative
1
Late Flight
1
United
null
TimBouhour
null
0
@united boarding was decent, 3 useless agents that don't speak English (after 2.5hrs of hold) 6hrs of mech delay not so much
null
2015-02-21 19:01:07 -0800
Raleigh, NC
null
569,330,919,020,093,440
neutral
0.6414
null
0
United
null
patrick_maness
null
0
@united After all I have been through on this trip, can you get me on another airline home?
null
2015-02-21 19:00:43 -0800
Rhode Island
Eastern Time (US & Canada)
569,330,683,623,186,400
negative
1
Cancelled Flight
1
United
null
keithdunn
null
0
@united flight was Cancelled Flighted after the last opportunity to rebook us on other flights this evening passed.
null
2015-02-21 18:59:47 -0800
arlington, va
Eastern Time (US & Canada)
569,330,646,901,895,200
negative
0.6702
longlines
0.3723
United
null
stevestillalive
null
0
@united boarding a #plane would be much faster if you boarded back to front instead of front to back #MakesSense #efficiency #travel #flying
[37.61926072, -122.38812564]
2015-02-21 18:59:38 -0800
San Diego, CA
Pacific Time (US & Canada)
569,330,115,114,627,100
negative
1
Flight Attendant Complaints
0.6556
United
null
ZachAlpert
null
0
@united it's 9:56, and the desk attendant stated we would "sit awhile" until given the all clear. Lack of communication seems to the norm.
null
2015-02-21 18:57:31 -0800
Chicago, IL
Central Time (US & Canada)
569,330,006,985,347,100
negative
1
Can't Tell
0.6593
United
null
Sean_Stamos
null
0
@united had been suffering immensely ever since this merge .. Hopefully I'll never have to fly @united ever again ..
null
2015-02-21 18:57:05 -0800
Coastal
Eastern Time (US & Canada)
569,329,401,122,426,900
negative
1
Bad Flight
1
United
null
tarlonious
null
0
@united I'd really like to get off of this plane now.
null
2015-02-21 18:54:41 -0800
null
null
569,329,378,061,979,650
negative
1
Late Flight
0.7161
United
null
Sean_Stamos
null
0
@united possibly the worst airlineGave them three chances Second time in 2 weeks a flight has been delayed and or Cancelled Flightled due to mechanics
null
2015-02-21 18:54:36 -0800
Coastal
Eastern Time (US & Canada)
569,328,755,409,326,100
negative
1
Bad Flight
1
United
null
patrickbeiers
null
0
@united cabin pressurization issues are pretty serious. Flight 1109 landed in Washington because of it. My head is pounding.
null
2015-02-21 18:52:07 -0800
ORLANDO, FL
null
569,328,128,310,403,100
negative
1
Flight Attendant Complaints
0.6771
United
null
MMMarketing2014
null
1
@united Sandra at ur international checkin counter was rude and offensive. She commented she didn't care if I complained cuz she had 25yrs
null
2015-02-21 18:49:38 -0800
#Westford #marketing
null
569,328,072,027,189,250
negative
0.6762
Flight Attendant Complaints
0.3524
United
null
patrick_maness
null
0
@united My contact stuff is in the bag and I'm legally blind. This is so messed up.
null
2015-02-21 18:49:24 -0800
Rhode Island
Eastern Time (US & Canada)
569,327,949,553,520,640
negative
1
Lost Luggage
1
United
null
patrick_maness
null
0
@united Did I mention that I was ON THE PLANE so is my luggage. My luggage that I'm not going to have for how many days.
null
2015-02-21 18:48:55 -0800
Rhode Island
Eastern Time (US & Canada)
569,327,646,917,537,800
negative
1
Customer Service Issue
1
United
null
FarmerFlo
null
1
@united 3 times I've called customer services each at least 40 mins... Each time cut off by your operators... Why can't you call me back!
null
2015-02-21 18:47:43 -0800
Cheltenham
null
569,326,940,252,991,500
negative
1
Can't Tell
0.6411
United
null
patrick_maness
null
0
@united Tell me that you're at least going to cover a room and get me out of here.
null
2015-02-21 18:44:54 -0800
Rhode Island
Eastern Time (US & Canada)
569,326,818,697,871,360
negative
1
Bad Flight
0.3773
United
null
patrick_maness
null
1
@united OMG!!! you just bumped me off the last flight. Can this get any worse.
null
2015-02-21 18:44:25 -0800
Rhode Island
Eastern Time (US & Canada)
569,325,988,921,810,940
negative
1
Can't Tell
0.6702
United
null
niais
null
1
@united Which just speaks to basically the worst designed web system ever.
null
2015-02-21 18:41:07 -0800
Austin, TX
Central Time (US & Canada)
569,325,844,906,115,100
negative
1
Flight Booking Problems
0.6383
United
null
niais
null
0
@united Yeah, I tried that about 10 times for two different tickets, and it told me to "Try again Late Flightr".
null
2015-02-21 18:40:33 -0800
Austin, TX
Central Time (US & Canada)
569,325,061,892,481,000
negative
1
Flight Attendant Complaints
0.6745
United
null
throthra
null
0
@united please fire the captain of flight 6232 today. He single handedly ruined every passengers day by being a piece of shit. #unitedsucks
null
2015-02-21 18:37:26 -0800
null
null
569,324,295,635,247,100
neutral
0.6774
null
0
United
null
Manda_Bear_143
null
0
@united U blow
null
2015-02-21 18:34:24 -0800
401 SK
Eastern Time (US & Canada)
569,323,727,818,657,800
negative
0.6737
Bad Flight
0.3474
United
null
hadAbadWeek
null
0
@united what exactly do you hang on this hook? http://t.co/ZHxOk07Aqa
null
2015-02-21 18:32:08 -0800
null
null
569,323,015,550,296,060
negative
1
Cancelled Flight
1
United
null
hsimpson100
null
1
@United - flight Cancelled Flightled. 4 hrs at airport to book a new one for $95. Just got two invoices for the flight, each for approx $300. Really?!
null
2015-02-21 18:29:19 -0800
Belfast/Boston
null
569,322,657,822,285,800
negative
1
Flight Attendant Complaints
1
United
null
throthra
null
1
@united why do you hire POS pilots? Thanks for ruining my trip and not allowing me to see my buddy as he turns 30. #unitedsucksdick
null
2015-02-21 18:27:53 -0800
null
null
569,322,456,776,892,400
negative
1
Customer Service Issue
1
United
null
MaxAbrahms
null
3
.@united Your airline is again rated the WORST in America so you've got your work cut out for you. It's bc you treat customers like garbage.
null
2015-02-21 18:27:05 -0800
Boston, MA
Atlantic Time (Canada)
569,322,372,995,551,200
neutral
1
null
null
United
null
BryceHuffman
null
0
@united what's the best way to get your tickets? Print off at home or go to check in desk?
null
2015-02-21 18:26:45 -0800
Saskatchewan
Mountain Time (US & Canada)
569,321,739,093,614,600
negative
1
Cancelled Flight
1
United
null
leahgenise
null
0
@united Pay for my hotel.... I'm a broke student #help
null
2015-02-21 18:24:14 -0800
null
Quito
569,321,654,842,564,600
negative
0.3603
Late Flight
0.3603
United
null
c4pyro
null
0
@united all 4 of us are on standby in Houston tomorrow for flights to Calgary. If you could get us on one or two of those that would help
null
2015-02-21 18:23:54 -0800
null
null
569,320,594,400,874,500
negative
1
Customer Service Issue
0.3465
United
null
MMMarketing2014
null
1
@united what a nightmare!! Both sides of my flights are a disaster! At Houston getting attitude cuz I was sent to ticket counter
null
2015-02-21 18:19:41 -0800
#Westford #marketing
null
569,319,928,815,202,300
negative
1
Can't Tell
1
United
null
JSJ35
null
0
@united you're terrible.
null
2015-02-21 18:17:03 -0800
Blue Area of the Moon
Eastern Time (US & Canada)
569,319,239,900,725,250
negative
1
Lost Luggage
0.6402
United
null
StephanieCarvin
null
0
@united it was eventually explained that weather conditions too extreme to get luggage off planes. Will be sent on. But I won't be for days!
null
2015-02-21 18:14:18 -0800
Ottawa, Canada
Eastern Time (US & Canada)
569,319,188,528,963,600
negative
0.6923
Customer Service Issue
0.6923
United
null
cbtadvisors
null
0
@united Anyone there? Did you read my DM?
null
2015-02-21 18:14:06 -0800
Cambridge, MA, USA
Central Time (US & Canada)
569,319,046,790,819,840
positive
0.6496
null
0
United
null
absfine
null
0
@united 732 from Denver. We just boarded! Fingers crossed we get into the air!!!
null
2015-02-21 18:13:32 -0800
null
Arizona
569,318,947,729,887,200
negative
1
Bad Flight
1
United
null
patrickbeiers
null
0
@united EWR TO MCO made unplanned landing because of pressurization failure. Worst pain I've EVER felt, I thought I was going to pass out
null
2015-02-21 18:13:09 -0800
ORLANDO, FL
null