tweet_id
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567,588,279B
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airline_sentiment
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3 values
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0.34
1
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10 values
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float64
0
1
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6 values
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3 values
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2
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13 values
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0
44
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27
569,228,668,918,222,850
positive
1
null
null
United
null
toddon14th
null
0
@united 1632 was phenomenal frm gate (SEA) to gate (IAD)
null
2015-02-21 12:14:25 -0800
washington dc
Eastern Time (US & Canada)
569,227,372,223,811,600
positive
0.3366
null
0
United
null
zachkpearson
null
0
.@united Thanks. Hopefully this is easily resolved.
null
2015-02-21 12:09:15 -0800
Portland, Oregon
Pacific Time (US & Canada)
569,227,342,675,116,000
neutral
1
null
null
United
null
AndrewMcDublin
null
0
@united A3 Gold. So the international baggage limit apply when booked on 1 ticket,even for a domestic leg? What if I travel with 2 friends?
null
2015-02-21 12:09:08 -0800
null
null
569,226,313,220,948,000
negative
1
Cancelled Flight
1
United
null
luko
null
0
@united terrible travel experience. Traveled 8000 miles roundtrip but two Cancelled Flightlations of short hops cost me two days
null
2015-02-21 12:05:03 -0800
Pittsburgh
Quito
569,226,228,152,053,760
negative
1
Customer Service Issue
0.3712
United
null
TheBarnesology
null
0
@united why are you charging people to see the freaking flight map? https://t.co/AgPb45v8wt
null
2015-02-21 12:04:43 -0800
Houston, TX
Central Time (US & Canada)
569,225,585,181,880,300
negative
1
Late Flight
1
United
null
ThatsVy
null
0
@United my flight from MCO has been delayed & scheduled to arrive after my connection departs. What options do I have?
null
2015-02-21 12:02:09 -0800
SoCal
Pacific Time (US & Canada)
569,225,573,773,369,340
negative
1
Can't Tell
0.6707
United
null
SomuchWhit
null
0
@united is not a company that values it's customer & after reading tweets to them I'm not the only one who feels that way #lostmybusiness
null
2015-02-21 12:02:07 -0800
null
Pacific Time (US & Canada)
569,224,849,144,418,300
negative
1
Can't Tell
0.645
United
null
BVSCAPE
null
1
@united I was insulted, disrespected and met with incompetence at every turn how about a voucher for a domestic round trip
null
2015-02-21 11:59:14 -0800
null
Eastern Time (US & Canada)
569,224,824,066,842,600
negative
1
Cancelled Flight
1
United
null
brandonmajor
null
0
@united. DAY to IAD and CVG to IAD both Cancelled Flightled by United but all other airlines operating. Friend stuck and now miss intl flight. Help?
null
2015-02-21 11:59:08 -0800
null
Eastern Time (US & Canada)
569,222,424,236,916,740
neutral
0.6729
null
0
United
null
TenyZhu
null
0
@united already DM you my concern. Pls check.
[31.27777976, 121.59340615]
2015-02-21 11:49:36 -0800
null
Pacific Time (US & Canada)
569,221,589,822,083,100
negative
1
Can't Tell
0.7075
United
null
BVSCAPE
null
1
@united well if you don't want your customers to be frustrated compensate them appropriately when you screw up royally!! #fakesincerity
null
2015-02-21 11:46:17 -0800
null
Eastern Time (US & Canada)
569,221,517,298,368,500
neutral
0.6437
null
null
United
null
itsmarisa
null
0
@united I'm aware, I fly a lot :) Just sad I had to change my shoes (boots), ha! #HappyFlight
null
2015-02-21 11:46:00 -0800
null
Eastern Time (US & Canada)
569,221,210,019,487,740
positive
0.6741
null
null
United
null
marynevis
null
0
@united I will. Thanks.
null
2015-02-21 11:44:46 -0800
Beautiful Stockton, CA
Pacific Time (US & Canada)
569,219,928,957,394,940
negative
1
Customer Service Issue
1
United
null
jenkulp
null
0
@united employees are the angriest, angst-iest group of people anywhere (except for Tasha at check-in at IAH.) @dad_or_alive
null
2015-02-21 11:39:41 -0800
Washington, DC
null
569,219,701,001,179,140
negative
1
Can't Tell
1
United
null
marynevis
null
0
@united But it's doubtful he'll fly United again and he will be traveling a lot as a sales manager covering all of North America
null
2015-02-21 11:38:46 -0800
Beautiful Stockton, CA
Pacific Time (US & Canada)
569,218,838,190,907,400
positive
0.6487
null
0
United
null
marynevis
null
0
@united They finally gave in a let him on. After they threatened to send him back to Vegas on coach. Thnx.
null
2015-02-21 11:35:21 -0800
Beautiful Stockton, CA
Pacific Time (US & Canada)
569,217,440,250,331,140
negative
1
Customer Service Issue
1
United
null
GatorKim_ATL
null
0
@united Worst customer non-service for sure!
[33.84438223, -116.5516582]
2015-02-21 11:29:47 -0800
Atlanta, GA & St Augustine, FL
null
569,217,317,315,354,600
negative
1
Can't Tell
1
United
null
GatorKim_ATL
null
0
@united Worst airline ever?
[33.84445776, -116.55139365]
2015-02-21 11:29:18 -0800
Atlanta, GA & St Augustine, FL
null
569,217,285,593,788,400
neutral
0.7047
null
0
United
null
AngelikaGiatras
null
0
@united same flight number different flight. I'm heading to MPLS
null
2015-02-21 11:29:11 -0800
Chicago, IL
Eastern Time (US & Canada)
569,216,245,574,311,940
neutral
1
null
null
United
null
aptnelson
null
0
@united flights taking off from IAD this afternoon?
null
2015-02-21 11:25:03 -0800
Ashburn, VA
Eastern Time (US & Canada)
569,216,055,018,704,900
neutral
0.66
null
0
United
null
reccewife
null
0
@united I will. I have to get to Bangkok. I have just 17 days to spend with my husband in his mid deployment leave. Like to get there asap
null
2015-02-21 11:24:17 -0800
Kingston, Canada
Mountain Time (US & Canada)
569,215,779,830,280,200
negative
1
Flight Attendant Complaints
0.6784
United
null
CheoGA
null
1
@united Just let the employees know that good service and a kind attitude towards customers is vital in this kind of business. Thanks
null
2015-02-21 11:23:12 -0800
null
null
569,215,742,224,281,600
neutral
0.6813
null
null
United
null
janemswift
null
0
@united and a husband.
null
2015-02-21 11:23:03 -0800
Middlebury, VT
Eastern Time (US & Canada)
569,215,344,948,199,400
negative
0.6424
longlines
0.6424
United
null
janemswift
null
0
@united need assistance. Line is out the door and travelling with 3 kids.
null
2015-02-21 11:21:28 -0800
Middlebury, VT
Eastern Time (US & Canada)
569,213,892,980,641,800
negative
0.6517
Flight Attendant Complaints
0.3371
United
null
marynevis
null
0
@united Friend at O'Hare and can't get on flight bc they say no proof he bought 1st class tkt. He has boarding pass.
null
2015-02-21 11:15:42 -0800
Beautiful Stockton, CA
Pacific Time (US & Canada)
569,213,883,371,683,840
positive
0.6679
null
null
United
null
PierreSchmit
null
0
@united gave me a smile today, with a Zero Award... ;-) Computers have some sense of humour :-) http://t.co/JNqNbk7HuT
null
2015-02-21 11:15:39 -0800
Rixensart, Belgium
Brussels
569,213,503,954,915,300
negative
1
longlines
0.6729
United
null
RussPJohn
null
0
@United Right now at Tropic Air in San Pedro, #Belize. Line out the door. All due to elected & appointed hacks http://t.co/kKEDjNRTWo”
null
2015-02-21 11:14:09 -0800
NOLA Reb
Eastern Time (US & Canada)
569,213,441,694,568,450
neutral
0.365
null
0
United
null
jsmithers
null
0
@united I take it as a compliment that I was mistaken several times as a member of your staff on my flight... time to remove my scarf :)
null
2015-02-21 11:13:54 -0800
Boston, MA
Eastern Time (US & Canada)
569,213,197,485,514,750
negative
1
Flight Booking Problems
0.6469
United
null
rena_lea
null
0
@united Your new mileage policy is awful. Before, I might have paid slightly more for United because of miles. Now there's no difference.
[40.73074756, -73.95248962]
2015-02-21 11:12:56 -0800
Brooklyn, NY
Eastern Time (US & Canada)
569,212,860,665,978,900
negative
0.6685
Late Flight
0.6685
United
null
AngelikaGiatras
null
0
@united can anyone assure me that the aircraft coming to Denver had left it's previous destination? Flight 3618
null
2015-02-21 11:11:36 -0800
Chicago, IL
Eastern Time (US & Canada)
569,212,318,283,771,900
negative
1
Can't Tell
0.708
United
null
JimRessler
null
0
@united yes refund my ticket and give me email address to let u know what happened
null
2015-02-21 11:09:26 -0800
nyc
Quito
569,211,645,710,495,740
negative
1
Can't Tell
0.3516
United
null
dmb41shows
null
0
@united I would like 2 speak @United VP of #CustExp Jimmy Samartzis! I sent a survey/email about my awful flight exp http://t.co/OtFZ7CygUQ
null
2015-02-21 11:06:46 -0800
Pursuit of Happiness
Hawaii
569,211,244,693,098,500
negative
0.6197
Late Flight
0.6197
United
null
RussPJohn
null
0
@united we are delayed in San Pedro, Belize. We are scheduled to fly out at 3pm from Belize City to Houston. Will you wait please?
null
2015-02-21 11:05:10 -0800
NOLA Reb
Eastern Time (US & Canada)
569,209,958,627,016,700
negative
1
Customer Service Issue
0.6753
United
null
CheoGA
null
1
@united Hello United. You should take care of your call center in Mexico City Office. Terrible attitude from the lady who was helping me.
null
2015-02-21 11:00:04 -0800
null
null
569,209,543,533,699,100
negative
1
Customer Service Issue
1
United
null
Andrewc11776
null
0
@united Great! I'm guessing you were Late Flight to open, service is horrible, you're overcharging, and don't care that everyone is miserable.
null
2015-02-21 10:58:25 -0800
NJ
Eastern Time (US & Canada)
569,209,352,730,513,400
neutral
1
null
null
United
null
Waveruprecht24
null
0
@united I'm glad 1K means something, lol!
null
2015-02-21 10:57:39 -0800
null
null
569,209,084,144,005,100
negative
1
Late Flight
0.6941
United
null
AngelikaGiatras
null
1
@united UNBELIEVABLY DISAPPOINTED. DELAY AFTER DELAY. STOP MESSING WITH MY LIFE.
null
2015-02-21 10:56:35 -0800
Chicago, IL
Eastern Time (US & Canada)
569,208,751,972,065,300
negative
1
Customer Service Issue
0.6736
United
null
joesanchezr
null
0
@united What a really GREAT & FLATTERING story about you! You should be very proud :) http://t.co/oKtUkjY92O (via @ParachuteGuy)
null
2015-02-21 10:55:16 -0800
Toronto, Canada
Eastern Time (US & Canada)
569,208,067,243,401,200
neutral
1
null
null
United
null
jimccooper
null
0
@united I was able to get a seat on earlier flight sfo to ind. Can you add me to 6pm ord to IND?
null
2015-02-21 10:52:33 -0800
null
Eastern Time (US & Canada)
569,207,193,377,108,000
negative
0.6655
Cancelled Flight
0.6655
United
null
DianaGo144
null
0
@united I'm on snowy roads to BWI. I Just called MileagePlus & told flight was Cancelled Flighted 1 1/2 hours ago. I rcvd no notification. Pls help
null
2015-02-21 10:49:04 -0800
NYC & SEAsia
Eastern Time (US & Canada)
569,206,925,046,493,200
negative
1
Can't Tell
0.6723
United
null
aushianya
null
0
@united I interviewed yesterday as a flight attendant I was the last person the recruiter said they lost my file n came back to interview me
null
2015-02-21 10:48:00 -0800
null
null
569,205,367,575,441,400
negative
0.6721
Cancelled Flight
0.3619
United
null
2533107724Paul
null
0
@united remember in business, a pleasant experience, means you will tell a friend. A bad experience means you will tell everyone you see
null
2015-02-21 10:41:49 -0800
Gig Harbor
null
569,204,255,191,490,560
negative
0.6696
Bad Flight
0.34
United
null
KristenRuybal
null
1
@united let me assure you my travel time is 4h2m not 5h2m #timezones #accuratetraveltimes #3rdtimethishashappened http://t.co/e0C9bI09cf
null
2015-02-21 10:37:24 -0800
null
null
569,204,188,334,264,300
negative
1
Lost Luggage
1
United
null
Carl_Cochran1
null
0
@united U BUMS HOW DO U LOSE THE BIGGEST BAG ON THE FLIGHT
null
2015-02-21 10:37:08 -0800
• Lacrosse ||'17|| Football •
Central Time (US & Canada)
569,203,010,410,119,200
negative
0.3469
Can't Tell
0.3469
United
null
hadAbadWeek
null
0
@united is to airlines as @comcast @XFINITY is to cable/internet
null
2015-02-21 10:32:27 -0800
null
null
569,202,773,704,646,660
negative
1
Customer Service Issue
1
United
null
hadAbadWeek
null
0
@united customers ✅. Customer service ❌ http://t.co/qP6Aw3nLIP
null
2015-02-21 10:31:31 -0800
null
null
569,202,656,486,432,800
negative
1
Bad Flight
0.6621
United
null
Waveruprecht24
null
0
@united great decision making skills flight ops IAH bag makes a 10 minute connection and I don't, flight pushed early. Disappointed!!!!
null
2015-02-21 10:31:03 -0800
null
null
569,201,516,881,448,960
negative
1
Can't Tell
0.6408
United
null
JoeSchmuck
null
0
Meanwhile, they fucked my flight. @united: The festivities are already in full swing at the United Fairway Club, overlooking the 17th hole..
null
2015-02-21 10:26:31 -0800
San Francisco
Pacific Time (US & Canada)
569,201,109,400,555,500
negative
1
Flight Booking Problems
0.6638
United
null
darcqhorse
null
0
@united in the process of purchasing ticket, when prices changed. unbelievable. #RipOffs #PriceDiscrimination
null
2015-02-21 10:24:54 -0800
null
Pacific Time (US & Canada)
569,199,524,629,110,800
negative
0.671
Late Flight
0.671
United
null
SeanFedorko
null
0
@united although, I am stranded in Chicago O'Hare for another 8 hours. Any chance your cracker-jack service team could provide a meal?
null
2015-02-21 10:18:36 -0800
null
Eastern Time (US & Canada)
569,199,095,505,690,600
positive
0.6793
null
0
United
null
SeanFedorko
null
0
@united All flights Cancelled Flighted :( Trip refunded without difficulty, staff extremely helpful, no complaints! Way to handle bad weather!
null
2015-02-21 10:16:54 -0800
null
Eastern Time (US & Canada)
569,197,921,150,902,300
negative
1
Lost Luggage
1
United
null
NewsLadiesNeed
null
0
@united 14 hours after landing in #ATL & I still do not have my bags...which means no clothes or makeup!!! #UnitedAirlines #nothappy
[33.89611413, -84.33113356]
2015-02-21 10:12:14 -0800
Atlanta
Eastern Time (US & Canada)
569,197,579,956,842,500
negative
1
Flight Attendant Complaints
0.3684
United
null
your_ride_dear
null
1
@united #bullying in the #workforce not ok. Get gate agents 2 work as a team. 2 against 1 is never cool. #Delays #flights #UnitedAirlines
null
2015-02-21 10:10:52 -0800
ONTARIO CANADA
null
569,196,241,252,282,400
negative
1
Customer Service Issue
0.3417
United
null
BVSCAPE
null
1
@united really fucked my day up Hilo to LAX 2hr30min delay because of software? missed connection, getting home 8hrs Late Flightr no upgrade nothin
null
2015-02-21 10:05:33 -0800
null
Eastern Time (US & Canada)
569,195,472,650,268,700
negative
1
Customer Service Issue
0.6484
United
null
hadAbadWeek
null
0
@united send someone to the customer service counter in person. DIA concourse B across from gate B36a.
null
2015-02-21 10:02:30 -0800
null
null
569,194,996,143,755,260
negative
1
Customer Service Issue
0.6652
United
null
hadAbadWeek
null
1
@united I'm not sure why I expected anyone to be here http://t.co/bnFlHPXtmw
null
2015-02-21 10:00:36 -0800
null
null
569,194,348,375,613,440
negative
1
Late Flight
0.6667
United
null
drwebber
null
0
@united this is not true. Gate agents 100% caused this. And we're not helpful. Thanks for making me miss connection!! http://t.co/xAIzW2isml
null
2015-02-21 09:58:02 -0800
Chicago, IL
null
569,193,887,706,812,400
neutral
0.68
null
null
United
null
getpatrick
null
0
@united Yes. Luckily I was there.
[0.0, 0.0]
2015-02-21 09:56:12 -0800
Montreal, Quebec CA
Eastern Time (US & Canada)
569,192,902,922,006,500
negative
0.6276
Cancelled Flight
0.6276
United
null
halestorm62
null
0
@united it's my 21st birthday and my sister is coming to celebrate but her flights keep Cancelled Flighting PLZ do all you can to get her here!!!!
null
2015-02-21 09:52:17 -0800
null
Quito
569,192,549,170,032,640
negative
1
Late Flight
1
United
null
CBench79
null
0
@united what's the hold up with flight 6475 from SLC to DEN??
null
2015-02-21 09:50:53 -0800
Salt Lake City, UT
Central Time (US & Canada)
569,191,838,579,429,400
negative
1
Cancelled Flight
0.6768
United
null
HPStorageGuy
null
0
@united DEN-PHX flight tomorrow Cancelled Flighted. Asked for overnight 2nite in LAX/SNA. Told not without paying. That's wrong
null
2015-02-21 09:48:04 -0800
Boise
Mountain Time (US & Canada)
569,191,687,794,270,200
neutral
0.6923
null
0
United
null
Globe_Guide
null
0
@united can you please follow for a DM?
null
2015-02-21 09:47:28 -0800
Calgary, Canada
Central Time (US & Canada)
569,189,285,334,618,100
positive
0.7028
null
null
United
null
DaRenton
null
0
@united thank you for the help!!
null
2015-02-21 09:37:55 -0800
Colorado
Mountain Time (US & Canada)
569,188,967,180,058,600
negative
1
Can't Tell
0.6634
United
null
recon_love
null
0
@united Yeah that didn't happen!
null
2015-02-21 09:36:39 -0800
null
null
569,188,938,012,880,900
negative
1
Lost Luggage
1
United
null
NewsLadiesNeed
null
0
@united Why do I still not have my bags? They arrived @10AM &website says they're still at the airport..2 1/2 hours Late Flightr???!! #nothappy
[33.89638659, -84.33108377]
2015-02-21 09:36:32 -0800
Atlanta
Eastern Time (US & Canada)
569,188,792,541,818,900
negative
1
Bad Flight
0.3521
United
null
paul_e_jones
null
1
@United had a maintenance issue. Stuck in Geneva with meal voucher that won't even cover a pLate Flight of spaghetti. Really.
null
2015-02-21 09:35:57 -0800
Apex, NC
Eastern Time (US & Canada)
569,187,853,412,012,000
negative
1
Flight Attendant Complaints
0.3411
United
null
gngstout
null
0
@united Hate when I get bumped out of the seat I've selected (& empty row) and moved to another seat (non-empty). #1K #flt803 #nonupgrade!
null
2015-02-21 09:32:13 -0800
SoMD
Eastern Time (US & Canada)
569,186,762,947,493,900
negative
1
Customer Service Issue
0.6635
United
null
your_ride_dear
null
0
@united no announcement re extra baggage, "find an empty bin" down to aisle 20 back up with baggage to my seat row 7. YOUR agents argueing
null
2015-02-21 09:27:53 -0800
ONTARIO CANADA
null
569,186,566,247,051,260
negative
1
Lost Luggage
0.6785
United
null
gehandabare
null
1
@united bags arrived - I sure miss the customer focused days when I used to fly @ContinentalAir1 Here's hoping @united wakes up
null
2015-02-21 09:27:07 -0800
null
Eastern Time (US & Canada)
569,185,842,876,571,650
negative
1
Flight Attendant Complaints
0.3564
United
null
AnnieBodyCanada
null
0
@united Total BS.have 1st class seats for connecting flight. Your crew Late Flight. We miss connection. Had next plane. Yet u don't honor it??
null
2015-02-21 09:24:14 -0800
Ontario, Canada
Eastern Time (US & Canada)
569,185,594,095,509,500
negative
1
Bad Flight
0.6787
United
null
iamlaurencard
null
1
.@united too much info to share via tweet. Please send me your name and contact info. Happy to supply you with images and CS rep names.
null
2015-02-21 09:23:15 -0800
Aliso Viejo, CA
Pacific Time (US & Canada)
569,184,999,900,995,600
negative
1
Customer Service Issue
1
United
null
NosihtamInc
null
1
@united once again your lack of customer service astounds me! You are the worst airline in the history of airlines! Train your staff!
null
2015-02-21 09:20:53 -0800
Winnipeg, Manitoba
Central Time (US & Canada)
569,184,788,784,918,500
negative
1
Customer Service Issue
0.6667
United
null
CFCDarlene
null
0
@united Extremely disappointed in #Flight6831. United left crew and pssgrs stranded in rain @ gate with no cover. Left Psngrs 2 depart plane
[25.08347991, -77.3225763]
2015-02-21 09:20:03 -0800
null
Central Time (US & Canada)
569,183,712,606,179,300
negative
1
Customer Service Issue
0.6636
United
null
TimothyJGill
null
1
@united besides landing the plane, overall customer service experience has been poor. Late Flight and rude workers plus missing luggage
null
2015-02-21 09:15:46 -0800
Cleveland, Ohio
Eastern Time (US & Canada)
569,183,387,816,038,400
neutral
1
null
null
United
null
franknoc
null
0
@united I was just calling the Global Services help desk so via phone.
null
2015-02-21 09:14:29 -0800
null
Arizona
569,182,643,155,300,350
neutral
1
null
null
United
null
D4Duskes
null
0
@united on final. Pls don't let my connection leave!!! Conf# NPBHD0 http://t.co/eWXwXiDTfX
null
2015-02-21 09:11:31 -0800
Montreal
Eastern Time (US & Canada)
569,181,132,685,574,140
negative
1
Can't Tell
0.6523
United
null
hadAbadWeek
null
1
fuck you, @united and your shitty fucking information http://t.co/scQUjbvsTA
null
2015-02-21 09:05:31 -0800
null
null
569,179,849,518,161,900
positive
1
null
null
United
null
grahamh00
null
0
@united you're good. Thank you!
null
2015-02-21 09:00:25 -0800
Enfield, CT
Eastern Time (US & Canada)
569,179,721,549,914,100
neutral
0.6477
null
0
United
null
29MC29
null
0
@united how much does a ski bag cost to check? Bag contains 1 pair is skis and one pair of poles
null
2015-02-21 08:59:55 -0800
null
null
569,178,715,051,188,200
positive
1
null
null
United
null
argrenier
null
0
@united Wasn't frustrating! Well, not in any way reLate Flightd to y'all, anyway. Impressed that I made it.
null
2015-02-21 08:55:55 -0800
Washington, D.C.
null
569,177,940,027,674,600
neutral
0.6487
null
0
United
null
weymouth371
null
0
@united no thanks
[42.3613256, -71.0167387]
2015-02-21 08:52:50 -0800
Canton Mass
Quito
569,177,080,014,901,250
neutral
1
null
null
United
null
SisterTristan
null
0
@united I got it now. Wouldn't let me log on with my email. Thx. Here's hoping for dtw-ase without issue today
null
2015-02-21 08:49:25 -0800
Ohio
Eastern Time (US & Canada)
569,175,138,349,887,500
positive
0.6436
null
null
United
null
mrp
null
0
@united oh, the Wi-Fi router is on top of the fuselage! ;)
null
2015-02-21 08:41:42 -0800
sf - austin - sydney
Alaska
569,172,396,680,175,600
negative
1
Bad Flight
0.6727
United
null
jrdnly
null
0
@united on SFO->AUS UA343 2/17, IS9JX1; my seat appears to have had a mite problem. Dr recently confirmed over 50 bug bites were mites
null
2015-02-21 08:30:48 -0800
iPhone: 50.079998,14.441111
Eastern Time (US & Canada)
569,172,176,214,962,200
negative
0.6634
Late Flight
0.3465
United
null
michabt
null
0
@United come on, reopen 1285 at ORD and clear your growing DC backlog
null
2015-02-21 08:29:56 -0800
Here, There or En Route,
Quito
569,172,065,724,428,300
negative
1
Customer Service Issue
0.66
United
null
not_asteroid
null
1
@united customer service: 16hr delay coupon can only be redeemed on website which has $200 higher prices than Expedia, call wait time 55mins
null
2015-02-21 08:29:29 -0800
null
Atlantic Time (Canada)
569,170,903,948,501,000
negative
1
Can't Tell
1
United
null
startupofme
null
0
@united I'm strongly considering taking my business elsewhere. #UnitedAirlines
null
2015-02-21 08:24:52 -0800
New York
Eastern Time (US & Canada)
569,170,897,606,709,250
negative
0.7027
Flight Booking Problems
0.7027
United
null
owenmcstravick
null
0
@united your website won't allow me to post the required document, i keep getting **were having technical difficulties**
null
2015-02-21 08:24:51 -0800
UK
London
569,170,541,250,129,900
neutral
1
null
null
United
null
LuxuryFred
null
0
@United lounge @ #Heathrow Used by @AirNZUSA http://t.co/6hJucP694l
null
2015-02-21 08:23:26 -0800
In First Class
Arizona
569,169,897,906,941,950
negative
1
Bad Flight
0.7027
United
null
startupofme
null
0
@united really needs to start upgrading their planes. No TVs & then the "inflight wifi" is currently unavailable #UnitedAirlines
null
2015-02-21 08:20:52 -0800
New York
Eastern Time (US & Canada)
569,169,887,689,642,000
negative
1
Flight Booking Problems
0.6737
United
null
GoGirlKnows
null
0
@united I am not digging the new mileage earning plan. I would earn about 1/3 of the miles I do now. Any changes to the award ticket prices?
null
2015-02-21 08:20:50 -0800
null
Hawaii
569,168,955,786,600,450
negative
1
Can't Tell
0.3636
United
null
rpgibson8589
null
0
@united outsourcing ticket and gate agents at MIA. Ill advised. You did it in ROC and service went downhill. Keep employees and fliers first
null
2015-02-21 08:17:08 -0800
Rochester NY
Eastern Time (US & Canada)
569,168,884,798,005,250
negative
1
Customer Service Issue
1
United
null
les_gingem
null
0
@united Was just hung up on by customer service after waiting 30 min on hold...guess that vacation's not happening? Website wasn't working.
null
2015-02-21 08:16:51 -0800
null
null
569,168,028,014,743,550
negative
1
longlines
0.6706
United
null
smallestnode
null
0
@united bad idea to let 200 people back on the terminal with food vouchers but allow only 15 minutes to get anything. Long lines!! #ua1523
null
2015-02-21 08:13:27 -0800
Boston, MA
null
569,167,347,996,495,900
negative
1
Flight Booking Problems
1
United
null
tannad2001
null
0
@united what's going on with the mileage plus accounts? Login through username and email have been down for at least three days.
null
2015-02-21 08:10:45 -0800
Chicago
Central Time (US & Canada)
569,165,652,876,881,900
negative
1
Can't Tell
0.6589
United
null
_LaVitaLoca
null
0
@united what incentive do I have to give you another chance?
null
2015-02-21 08:04:00 -0800
null
Central Time (US & Canada)
569,164,871,465,439,200
neutral
1
null
null
United
null
Colocowgirl24
null
0
@united my dad booked through orbitz and due to weather he can't make it to the airport. Can you help him?
null
2015-02-21 08:00:54 -0800
null
null
569,164,614,921,019,400
negative
0.3627
Can't Tell
0.3627
United
null
AviNewYork
null
0
@united Finally I get the right response. United must check this issue. UA 1514 EWR to PUJ on Friday 02/20/15.
null
2015-02-21 07:59:53 -0800
null
Eastern Time (US & Canada)
569,164,042,679,377,900
neutral
1
null
null
United
null
froschmarc
null
1
@united #787 to begin Newark-London Heathrow route on May 6 @PANYNJ @BoeingAirplanes @FroschTravel http://t.co/RdJ1MwFLg1
null
2015-02-21 07:57:36 -0800
New York, NY
Hawaii
569,163,885,393,154,050
negative
0.6299
Late Flight
0.3423
United
null
baldordash
null
0
@united @baldordash Rebooked,arrived 8 hours Late Flightr. Last year 9 hrs to San Diego and the no inflight entertainment!
null
2015-02-21 07:56:59 -0800
null
null