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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
568,803,218,488,033,300 | negative | 1 | Customer Service Issue | 1 | United | null | Selcukatli | null | 0 | @united is a money sucking airline with terrible terrible customer service | null | 2015-02-20 08:03:49 -0800 | San Francisco | Eastern Time (US & Canada) |
568,803,061,361,025,000 | negative | 1 | Customer Service Issue | 0.3579 | United | null | MattFrederick00 | null | 0 | @united - are you aware your airbus fleet sucks? I'd rather fly a C-130 full of rubber dog shit. | null | 2015-02-20 08:03:12 -0800 | null | null |
568,803,013,487,276,000 | neutral | 0.7026 | null | 0 | United | null | ThePappaShacks | null | 0 | @united Will you be issuing an exception policy for Denver for this weekend? | null | 2015-02-20 08:03:00 -0800 | Denver | null |
568,802,906,280,845,300 | neutral | 0.6856 | null | 0 | United | null | jbone3353 | null | 0 | @united I need a breakdown of what the "international surcharge" on my flights cover. Please help | null | 2015-02-20 08:02:35 -0800 | null | Pacific Time (US & Canada) |
568,802,044,309,430,300 | negative | 1 | Customer Service Issue | 0.3608 | United | null | MattRockman1 | null | 0 | @united https://t.co/jpd7NsGRT7. Fyi your staff are telling customers to try other carriers | null | 2015-02-20 07:59:09 -0800 | null | New Caledonia |
568,802,013,196,242,940 | negative | 1 | Can't Tell | 0.687 | United | negative | katieclaytonn | Can't Tell | 0 | @united couldn't have possibly messed up our trip anymore than they did. Thanks for being such a terrible airline. #disappointed | null | 2015-02-20 07:59:02 -0800 | null | Central Time (US & Canada) |
568,801,885,567,606,800 | negative | 1 | Bad Flight | 1 | United | null | thejoemadison | null | 0 | @united no wifi on #ua688 #SF to #Chicago? 2015. That's all. Ps: This tech intro video is a joke. #EpicFail | null | 2015-02-20 07:58:32 -0800 | Chicago, IL | Central Time (US & Canada) |
568,801,561,377,439,740 | neutral | 1 | null | null | United | null | Easy_E_ | null | 0 | @united flight #1051 on 2/23. Thx | null | 2015-02-20 07:57:14 -0800 | Tri State NY area... | Eastern Time (US & Canada) |
568,801,535,662,166,000 | neutral | 0.6596 | null | 0 | United | null | tjny753 | null | 0 | @united Based on suggestions from other passengers I have a rental car on standby for 11:30. One way or another will be leaving then. | null | 2015-02-20 07:57:08 -0800 | Elmira, NY | null |
568,801,442,770,743,300 | negative | 0.6591 | Lost Luggage | 0.6591 | United | null | JackieSken | null | 0 | @united Thanks for the reply. The box is not mine and I'm not missing one. It was added to my bag .... | null | 2015-02-20 07:56:46 -0800 | Ottawa, ON | Eastern Time (US & Canada) |
568,801,277,984,944,100 | negative | 1 | Bad Flight | 0.708 | United | null | bmbhawk | null | 0 | @united no wifi on flight ua688. SF to ORD. Really? Wow | null | 2015-02-20 07:56:07 -0800 | null | null |
568,801,276,416,401,400 | neutral | 1 | null | null | United | null | ExterionMediaNI | null | 2 | @united gives Belfast a #Hug with the new unmissable #BusHug format #impact #busads #thinkbus @BelfastAirport http://t.co/AvbdstJUJS | null | 2015-02-20 07:56:06 -0800 | Northern Ireland | London |
568,800,974,632,050,700 | negative | 1 | Can't Tell | 0.6791 | United | null | SLrnS | null | 0 | @united is the worst http://t.co/27aitZl6nd | null | 2015-02-20 07:54:54 -0800 | New York, NY | null |
568,800,389,903,962,100 | negative | 1 | Cancelled Flight | 0.3467 | United | null | Azraellius | null | 0 | @united haha and you have to clean a plane that was held overnight in a hangar. Sounds lovely. Also don't lie on screensand say it's weather | null | 2015-02-20 07:52:35 -0800 | Orlando, FL | Eastern Time (US & Canada) |
568,797,966,489,690,100 | negative | 1 | Late Flight | 0.6832 | United | null | Azraellius | null | 0 | @united no because you will charge me or delay me further. United 1612 still waiting. | null | 2015-02-20 07:42:57 -0800 | Orlando, FL | Eastern Time (US & Canada) |
568,797,800,743,313,400 | neutral | 1 | null | null | United | null | derwiki | null | 0 | @united @Adam_Karren @zj76 how did you save the $200 on checked snowboard? Trying to check in this morning, website wants $200! (prem.gold) | null | 2015-02-20 07:42:18 -0800 | san francisco | null |
568,797,413,529,538,560 | neutral | 0.6582 | null | 0 | United | null | MrsHeyGil | null | 0 | @united traveling from FRA thru IAD to MCO tomorrow, concerned abt IAD weather. Can't change until advisory issued? Any advice? | null | 2015-02-20 07:40:45 -0800 | Obersulzbach, Germany | Quito |
568,797,401,772,892,160 | negative | 1 | Flight Attendant Complaints | 0.3474 | United | null | sbellfi4 | null | 0 | @united I did and then she made me feel guilty because it was economy plus and I didn't pay for the extra leg room | null | 2015-02-20 07:40:42 -0800 | Ottawa, ON | Eastern Time (US & Canada) |
568,796,113,081,376,800 | negative | 0.6297 | Cancelled Flight | 0.6297 | United | null | blastedgtl | null | 0 | @united my flight Cancelled Flightled new flight 5012 hopefully will not. | null | 2015-02-20 07:35:35 -0800 | null | Quito |
568,795,875,612,463,100 | negative | 1 | Cancelled Flight | 1 | United | null | blastedgtl | null | 0 | @united #4781 Cancelled Flightled. #5102newflight I will be upset if this one Cancelled Flights too. I could have rented a car if they would have been honest. | null | 2015-02-20 07:34:39 -0800 | null | Quito |
568,795,791,445,209,100 | positive | 1 | null | null | United | null | LuxuryFred | null | 0 | @united enjoyed #heathrow lounge so much i almost missed my @airnzusa flight! | null | 2015-02-20 07:34:19 -0800 | In First Class | Arizona |
568,795,451,341,856,800 | positive | 0.6711 | null | null | United | null | Easy_E_ | null | 0 | @united Hi, flight 1051. If I try and book a new one way, flight departure shows up as 3:55pm which seems accurate. | null | 2015-02-20 07:32:57 -0800 | Tri State NY area... | Eastern Time (US & Canada) |
568,795,018,816,675,840 | negative | 1 | Late Flight | 0.6614 | United | null | Azraellius | null | 0 | @united Stuck in. ORD because United can't find their airplane. Lol. #upset terminal right now. | null | 2015-02-20 07:31:14 -0800 | Orlando, FL | Eastern Time (US & Canada) |
568,793,902,267,936,800 | neutral | 1 | null | null | United | null | Sinatra1979 | null | 0 | @united Who can I contact about requesting a charity donation? #ThankYou | null | 2015-02-20 07:26:48 -0800 | Ohio (by way of Nebraska) | Eastern Time (US & Canada) |
568,793,432,900,177,900 | negative | 1 | Flight Attendant Complaints | 0.3503 | United | null | tjny753 | null | 0 | @united WTH be honest with your customers. This better be the last change or we are driving home. Has our plane left or not! | null | 2015-02-20 07:24:56 -0800 | Elmira, NY | null |
568,793,043,664,560,100 | negative | 1 | Flight Booking Problems | 0.6733 | United | null | Amybabic | null | 0 | @united 2nd time in a row I've been over charged by 100's of $$ on my plane ticket WHY? #united I shouldn't have to check my CC everytime | null | 2015-02-20 07:23:23 -0800 | New York, Ny | null |
568,790,336,954,175,500 | neutral | 0.6204 | null | 0 | United | null | dlm_3 | null | 0 | @united I need a customer service manager to contact me please | null | 2015-02-20 07:12:38 -0800 | Global | Eastern Time (US & Canada) |
568,789,500,727,570,400 | negative | 1 | Late Flight | 0.344 | United | null | tjny753 | null | 0 | @united Is flight 5001 really going to leave Newark today? If not tell us now and I will rent a car. I do not want to end up stranded. | null | 2015-02-20 07:09:19 -0800 | Elmira, NY | null |
568,788,947,859,607,550 | negative | 1 | Can't Tell | 0.7042 | United | null | JeremyHuts | null | 0 | .@united thanks for the reply. I saw that but it's not particularly helpful to a hungry vegetarian not flying those specific flights. SHRUG. | null | 2015-02-20 07:07:07 -0800 | Boston, MA | Central Time (US & Canada) |
568,788,152,955,093,000 | negative | 1 | Customer Service Issue | 0.6804 | United | null | dnr_pr | null | 0 | @united so funny that my boarding pass said PRIORITY a because clearly I am not a priority to this airline | null | 2015-02-20 07:03:57 -0800 | NYC | Eastern Time (US & Canada) |
568,787,999,036,583,940 | negative | 1 | Customer Service Issue | 0.6667 | United | null | dnr_pr | null | 0 | @united I'm sure you will offer me nothing for the inconvenience you have put me through TWICE this month. Tweets don't cut it | null | 2015-02-20 07:03:21 -0800 | NYC | Eastern Time (US & Canada) |
568,787,202,341,081,100 | negative | 1 | Late Flight | 0.6754 | United | null | Eileen429 | null | 0 | @united or you'll Cancelled Flight my flight like you just did | [37.62025528, -122.38832698] | 2015-02-20 07:00:11 -0800 | Red Bank, NJ | Central Time (US & Canada) |
568,787,022,472,740,860 | negative | 1 | Can't Tell | 1 | United | null | dnr_pr | null | 0 | @united screwing me over twice in one month. Learned my lesson. We are through. | null | 2015-02-20 06:59:28 -0800 | NYC | Eastern Time (US & Canada) |
568,786,817,404,817,400 | negative | 1 | Lost Luggage | 1 | United | null | dnr_pr | null | 0 | @united what's the point of offering a free checked bag of you lose it? | null | 2015-02-20 06:58:39 -0800 | NYC | Eastern Time (US & Canada) |
568,786,811,381,616,640 | neutral | 0.6508 | null | null | United | null | bakedstove | null | 0 | @united Will do, cheers | null | 2015-02-20 06:58:38 -0800 | Boston, Massachusetts | Eastern Time (US & Canada) |
568,786,745,715,757,060 | positive | 1 | null | null | United | null | georgev27 | null | 0 | @united Please send me the link/email to formally compliment Irene in SLC on some of the best customer service ever. #PaxEx | null | 2015-02-20 06:58:22 -0800 | Lehigh Valley, PA | null |
568,786,206,932,250,600 | positive | 1 | null | null | United | null | Gouwerijn | null | 0 | @united thnx ^LO :-) | null | 2015-02-20 06:56:13 -0800 | Alphen aan den Rijn | Amsterdam |
568,786,035,053,760,500 | neutral | 0.6544 | null | null | United | null | lskingdavis | null | 0 | @united yes. Houston Int'l, Bush. | null | 2015-02-20 06:55:32 -0800 | null | null |
568,784,261,064,622,100 | neutral | 1 | null | null | United | null | Easy_E_ | null | 0 | @united Hi. My 2/23 flight from CUN-EWR shows a departure of 2:55pm on my United app. Can you confirm? Doesn't look correct. Thanks. | null | 2015-02-20 06:48:29 -0800 | Tri State NY area... | Eastern Time (US & Canada) |
568,782,924,302,065,660 | negative | 1 | Cancelled Flight | 1 | United | null | tennesseejc | null | 0 | @united flight from vegas to houston Cancelled Flighted this morning "due to operation" what does this mean!???? Thank god I woke up early today! | null | 2015-02-20 06:43:11 -0800 | las vegas/nashville, TN | Central Time (US & Canada) |
568,782,405,965,713,400 | neutral | 0.355 | null | 0 | United | null | KristinMcNeil | null | 0 | @united Will do! Thanks! | null | 2015-02-20 06:41:07 -0800 | Minnesota, USA | Central Time (US & Canada) |
568,781,213,651,087,360 | negative | 1 | Flight Attendant Complaints | 1 | United | null | CristineKao | null | 0 | @united education of that staff is needed - he also turned away other first class cabin passengers with mileage plus. | null | 2015-02-20 06:36:23 -0800 | Chicago, IL | null |
568,780,030,538,420,200 | negative | 0.6976 | Lost Luggage | 0.6976 | United | null | JackieSken | null | 0 | @united Item (not mine) mysteriously ended up in my checked bag after a #EWR to #YOW flight. Missing a black box? http://t.co/SJQEmDtQmA | null | 2015-02-20 06:31:41 -0800 | Ottawa, ON | Eastern Time (US & Canada) |
568,779,794,902,614,000 | negative | 1 | Cancelled Flight | 1 | United | null | blastedgtl | null | 0 | @united My guess:flight is going to be Cancelled Flightled because there are 16 empty seats and those who confirmed are not important. #frustrated | null | 2015-02-20 06:30:45 -0800 | null | Quito |
568,778,986,567,933,950 | negative | 1 | Customer Service Issue | 0.3583 | United | null | cleskowitz | null | 0 | @united instead of making seats smaller/thinner so u can jam more people on a flight,u should concentrate on maint & happy customers | null | 2015-02-20 06:27:32 -0800 | Phila. PA | Eastern Time (US & Canada) |
568,778,028,773,347,300 | negative | 1 | Customer Service Issue | 0.6923 | United | null | jefftang1975 | null | 0 | @united I need assistance with pulling your agents' heads out of their asses | null | 2015-02-20 06:23:44 -0800 | null | Pacific Time (US & Canada) |
568,775,278,505,414,660 | negative | 1 | Late Flight | 0.6598 | United | null | RobTrongone | null | 0 | @united gates were DEFINITELY NOT FULL. We were parked and wheels were chocked. Customer service called it an "UNMET ARRIVAL"!! | [40.62387603, -74.30164717] | 2015-02-20 06:12:48 -0800 | New Jersey | null |
568,774,320,773,849,100 | negative | 0.6871 | Customer Service Issue | 0.6871 | United | null | UnitedAppeals | null | 1 | @united @abigailedge Another glitch?? | null | 2015-02-20 06:09:00 -0800 | London, UK | null |
568,773,648,724,525,060 | positive | 1 | null | null | United | null | lskingdavis | null | 0 | @united in spite of flight delay great customer service provided by Janet and baggage employee Karen. You have 2 wonderful employees United. | null | 2015-02-20 06:06:19 -0800 | null | null |
568,771,089,372,979,200 | negative | 1 | Late Flight | 1 | United | null | blastedgtl | null | 1 | @united I really have a hard time believing that 4 planes in this terminal are all delayed for mechanical issues. #whatgives #dullessucks | null | 2015-02-20 05:56:09 -0800 | null | Quito |
568,771,007,529,398,300 | neutral | 1 | null | null | United | null | AlMehairiAUH | null | 0 | @United to start 3xdaily @EmbraerSA #ERJ145 flights from #Chicago @fly2ohare to #Evansville on 4JUN #avgeek | null | 2015-02-20 05:55:50 -0800 | Abu Dhabi | Abu Dhabi |
568,770,352,635,121,660 | negative | 1 | Late Flight | 0.6675 | United | null | globalnearshore | null | 0 | @United flight 4465 almost half an hour at the Tarmac "waiting for papers"... Cannot miss my connection at IAH ! | null | 2015-02-20 05:53:13 -0800 | Off: NYC, Home: Hoboken, NJ | Eastern Time (US & Canada) |
568,769,786,890,424,300 | negative | 1 | Flight Attendant Complaints | 0.7021 | United | null | jefftang1975 | null | 0 | @united worst airline ever. Thanks for the slew of rude agents and staff making my delayed flights even worse. | null | 2015-02-20 05:50:59 -0800 | null | Pacific Time (US & Canada) |
568,768,952,366,575,600 | negative | 1 | Can't Tell | 0.6727 | United | null | jbeddigs | null | 0 | @united no chance in hell. I'd rather walk. Worst airline ever. | null | 2015-02-20 05:47:40 -0800 | Chicago, IL | null |
568,767,621,186,912,260 | negative | 1 | Customer Service Issue | 0.6586 | United | null | mforrest28 | null | 0 | @United is the worst major US airline. More proof: they're boarding the plane with the outside galley door open in 0 degree weather. Wtf? | null | 2015-02-20 05:42:22 -0800 | NYC. Sports. | Atlantic Time (Canada) |
568,767,144,407,789,600 | neutral | 1 | null | null | United | null | Gouwerijn | null | 0 | @united [checked in + boardingpass w/no checkin bagage] guess i'm all set. :-) | null | 2015-02-20 05:40:29 -0800 | Alphen aan den Rijn | Amsterdam |
568,761,425,029,668,860 | positive | 0.6522 | null | null | United | null | cynthianatalie | null | 0 | @united always makes our cross country flights rad. @hemispheresmag here's baby flier Charlotte! #8thtime5MonthsOld http://t.co/kCqnwIXUCm | null | 2015-02-20 05:17:45 -0800 | Los Angeles/Charlotte | Quito |
568,760,341,921,959,940 | negative | 1 | Bad Flight | 0.3617 | United | null | iampaz | null | 0 | @united Too Late Flight, damage has been done. Easily the worst airline experience of my life. Missed two connecting flights & days of work. #UA49 | null | 2015-02-20 05:13:27 -0800 | FUCK CANCER | Central Time (US & Canada) |
568,760,315,569,053,700 | negative | 1 | longlines | 0.6677 | United | null | CeC | null | 0 | @united don't know if you are aware that ALL of your premier access lines are closed in your terminal. I feel the love. | null | 2015-02-20 05:13:20 -0800 | Naperville | Paris |
568,758,807,418,896,400 | positive | 0.6576 | null | null | United | null | desiree_d_h | null | 0 | @united #FirstClass to #London on my way to #LondonFashionWeek #LFW15 👠🇬🇧👠🇬🇧👠🇬🇧 | null | 2015-02-20 05:07:21 -0800 | houston paris nyc | Central Time (US & Canada) |
568,757,933,502,148,600 | negative | 1 | Flight Booking Problems | 0.6552 | United | null | scottfosteresq | null | 0 | @united disappointed to learn you are now charging $200 to use 20k miles for upgrades on PS JFK flights. Will be looking at alternatives. | null | 2015-02-20 05:03:53 -0800 | New York | null |
568,757,166,674,460,700 | neutral | 0.6709 | null | null | United | null | G4gey | null | 0 | @united just kidding with you I'll send you my stuff now. Thanks | null | 2015-02-20 05:00:50 -0800 | Charlottesville, VA | London |
568,756,110,456,270,850 | negative | 1 | Cancelled Flight | 1 | United | null | JuniorOgieBLC | null | 0 | @united @FAANews unacceptable practice to leave Cancelled Flighted flight passengers to sleep on cement with no pillows #UA1724 http://t.co/nDTLJ15ZpU | null | 2015-02-20 04:56:38 -0800 | Seattle | null |
568,755,759,670,022,140 | negative | 0.6734 | Flight Attendant Complaints | 0.3573 | United | null | meredithstille | null | 0 | @united can u get the crew member that we are waiting on? We were told 40 minutes ago they landed here and they are still not to our gate. | null | 2015-02-20 04:55:14 -0800 | New Jersey | Eastern Time (US & Canada) |
568,755,688,442,191,900 | negative | 1 | Late Flight | 1 | United | null | nancy_g3 | null | 0 | @united Flight 6212...massive fail! They delaying to transport a crew member causing many to miss connections! Unreal! | null | 2015-02-20 04:54:57 -0800 | New York, NY | Eastern Time (US & Canada) |
568,752,875,205,238,800 | negative | 1 | Customer Service Issue | 1 | United | null | Gadgetakis | null | 0 | @united I had the worst customer experience at Houston intl airport... Your ground support even for @staralliance members is a nightmare | null | 2015-02-20 04:43:47 -0800 | 38.04591,23.769275 | Athens |
568,751,950,935,691,260 | neutral | 0.6796 | null | 0 | United | null | c_hughes_88 | null | 0 | @united tremendous. What would you recommend? | null | 2015-02-20 04:40:06 -0800 | Orlando, FL | Eastern Time (US & Canada) |
568,751,415,390,285,800 | negative | 0.6742 | Late Flight | 0.6742 | United | null | G4gey | null | 0 | @united can you help me with a delayed flight as im going to miss my connection? | null | 2015-02-20 04:37:58 -0800 | Charlottesville, VA | London |
568,747,605,653,643,260 | negative | 1 | Late Flight | 1 | United | null | meredithstille | null | 0 | @united I'm counting on you, please don't let me down! #delayed #again #needtocatchmynextflight #alreadyrebookedonce | null | 2015-02-20 04:22:50 -0800 | New Jersey | Eastern Time (US & Canada) |
568,740,200,479,793,150 | negative | 1 | Lost Luggage | 1 | United | null | ParsnipButter | null | 0 | @United why is it so impossible to actually get a passenger AND their luggage to their final destination? | null | 2015-02-20 03:53:25 -0800 | null | null |
568,738,229,274,464,260 | positive | 0.6741 | null | null | United | null | ticopilot | null | 0 | @united -huge kudos to the FO of Sunday's flt #1623 sjo-iad. Handed my daughter her first pair of wings! Keeping traditions alive. | null | 2015-02-20 03:45:35 -0800 | Washington, DC - USA | Eastern Time (US & Canada) |
568,736,451,237,707,800 | positive | 1 | null | null | United | null | jakepoznak | null | 0 | @united awesome new plane flight 1701 | null | 2015-02-20 03:38:31 -0800 | null | Eastern Time (US & Canada) |
568,735,994,838,589,440 | negative | 1 | Late Flight | 1 | United | null | tjhazzard | null | 0 | @united #flightdelay on an early craft arrival because pilot is stuck in traffic #fail #nocustomerservice #nocompensation | null | 2015-02-20 03:36:42 -0800 | santa barbara, CA | Pacific Time (US & Canada) |
568,731,988,082,999,300 | negative | 1 | Can't Tell | 1 | United | null | fatihguvenen | null | 0 | @united oh united, how much I despise thee! | null | 2015-02-20 03:20:47 -0800 | minneapolis | Central Time (US & Canada) |
568,731,785,019,990,000 | neutral | 0.6875 | null | 0 | United | null | meredithstille | null | 0 | @united lets see of we can do this today! Hoping for an on-time dept #dullestostatecollege #runningonthreehoursofsleep #delayedovernight | null | 2015-02-20 03:19:58 -0800 | New Jersey | Eastern Time (US & Canada) |
568,731,155,303,956,500 | positive | 1 | null | null | United | null | garycirlin | null | 0 | @united flt 912. Capt Herman is amazing! Came out before flight to play "ask the captain anything." Wonderful ambassador to the airline!! | null | 2015-02-20 03:17:28 -0800 | NY | null |
568,726,628,639,100,900 | negative | 1 | Customer Service Issue | 0.6477 | United | null | Corey5Alexander | null | 0 | @united your airline is the biggest joke of an operation in the world. | null | 2015-02-20 02:59:29 -0800 | New York | Eastern Time (US & Canada) |
568,725,453,831,315,460 | negative | 1 | Lost Luggage | 1 | United | null | dstamberg | null | 0 | @united what is going on with baggage claim in Newark!#tiredandwanttogohome | null | 2015-02-20 02:54:49 -0800 | null | null |
568,723,674,934,722,560 | negative | 1 | Flight Attendant Complaints | 0.6701 | United | null | CristineKao | null | 0 | @united usually your lounge staff are fantastic! Except today in MCO where almost denied entry to lounge even though traveling united-first | null | 2015-02-20 02:47:45 -0800 | Chicago, IL | null |
568,722,339,833,126,900 | negative | 1 | Late Flight | 0.6733 | United | null | DT_Les | null | 1 | @united 2.5 hour delay, misplaced bag, poor communication, and the worse: unsympathetic, confrontational gate agent. Not cool!!! | null | 2015-02-20 02:42:26 -0800 | null | null |
568,720,333,634,609,150 | negative | 1 | Customer Service Issue | 1 | United | null | LukaszZgiep | null | 0 | @united Why don't you respond to my e-mails of facebook msg?! I'm still wating for my tickets!! I'm getting really angry and disappointed! | null | 2015-02-20 02:34:28 -0800 | Warsaw, Berlin, Kiev | null |
568,716,618,794,209,300 | negative | 1 | Can't Tell | 0.6722 | United | null | pongchmp | null | 0 | @united then send your Jeff Smisek on a trip with JetBlue or SW and make sure he takes notes. I would never choose to fly United again. | null | 2015-02-20 02:19:42 -0800 | null | Eastern Time (US & Canada) |
568,716,388,866,629,600 | negative | 1 | Flight Attendant Complaints | 1 | United | null | SuzannaPDX | null | 0 | @united So disappointed in the service and the level of staff communication. Such a bummer. | null | 2015-02-20 02:18:48 -0800 | Portland, OR | null |
568,716,027,577,696,260 | neutral | 0.6633 | null | null | United | null | greekcelt | null | 0 | @United pre-dawn flight to #miami from #EWR. Annual #SOBEWFF trip. Now. | null | 2015-02-20 02:17:21 -0800 | New York | Eastern Time (US & Canada) |
568,716,015,338,717,200 | negative | 0.6515 | Customer Service Issue | 0.6515 | United | null | jasecam | null | 1 | Thanks @united, great news that u won't refund tickets due to a bad exchange rate. I knew u would come to your senses @gg8929 @UnitedAppeals | null | 2015-02-20 02:17:18 -0800 | London via Adelaide | null |
568,715,107,892,641,800 | positive | 1 | null | null | United | null | NoviceFlyer | null | 0 | @united Thank you for a wonderful global first class flight on your 777 to FRA. Great service. (cont) http://t.co/46n9kDcsxU | null | 2015-02-20 02:13:42 -0800 | Tulsa, OK | Central Time (US & Canada) |
568,710,194,575,872,000 | neutral | 1 | null | null | United | null | Matt_W_Scott | null | 0 | @united got it, look forward to hearing from you soon | null | 2015-02-20 01:54:11 -0800 | null | Amsterdam |
568,706,817,980,796,900 | negative | 0.6889 | Late Flight | 0.3465 | United | null | Matt_W_Scott | null | 0 | @united how are you going to rectify this? Please direct me to your complaints department #stickingToDelta | null | 2015-02-20 01:40:46 -0800 | null | Amsterdam |
568,702,964,623,216,640 | positive | 1 | null | null | United | null | dan_roam | null | 0 | Thank you United! “@united: @dan_roam That's a beautiful place to stay a day longer. Have you been re-booked? If not, let me know. ^MN” | null | 2015-02-20 01:25:27 -0800 | null | null |
568,701,051,903,336,450 | negative | 1 | Flight Attendant Complaints | 1 | United | null | Matt_W_Scott | null | 0 | @united to top it all off, your flight attendants talked loudly throug the flight, even when the lights were dimmed. Resulting in no sleep | null | 2015-02-20 01:17:51 -0800 | null | Amsterdam |
568,699,390,962,958,340 | negative | 1 | Customer Service Issue | 0.6912 | United | null | JerikaPhelps | null | 0 | @united it seems like no one from United can help me. Lots of fingers pointed, zero people stepping up. At least the gate has Oreos | null | 2015-02-20 01:11:15 -0800 | null | null |
568,696,518,665,998,340 | negative | 1 | Customer Service Issue | 0.6808 | United | null | newyorkwool | null | 0 | @united they have access to the dial that makes it faster do they? | null | 2015-02-20 00:59:50 -0800 | Birkenhead upon Hudson | Eastern Time (US & Canada) |
568,695,647,202,717,700 | neutral | 0.3466 | null | 0 | United | null | jnostrant | null | 0 | @united I'll be impressed if I actually get a response! 😜 | [37.78194753, -122.43412918] | 2015-02-20 00:56:22 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
568,694,278,890,901,500 | neutral | 0.7069 | null | 0 | United | null | kathryn217628 | null | 0 | @united hi I left my asus tablet on flight to Heathrow from Newark on 16th feb and wondered how long it takes for someone to check if found? | null | 2015-02-20 00:50:56 -0800 | null | null |
568,693,355,183,538,200 | negative | 1 | Late Flight | 1 | United | null | Matt_W_Scott | null | 0 | @united 1hr delay at the start, huge queues at security, no representative to meet us, rude staff at baggage reclaim #inefficient | null | 2015-02-20 00:47:16 -0800 | null | Amsterdam |
568,690,023,513,526,300 | negative | 1 | Flight Attendant Complaints | 1 | United | null | Chungy0216 | null | 0 | @united has the worst flight attendants. They are like those angry and drunk aunts that we all have. Everything has to be an argument. | null | 2015-02-20 00:34:02 -0800 | Bellevue Washington | Arizona |
568,678,201,590,997,000 | negative | 1 | Cancelled Flight | 1 | United | null | urno12 | null | 0 | @united its in black and white. EU law and all that €600 for a Cancelled Flightled flight. I want my money | null | 2015-02-19 23:47:03 -0800 | bonkers in Yonkers | New Delhi |
568,677,786,329,735,200 | negative | 1 | Customer Service Issue | 1 | United | null | urno12 | null | 0 | @united accordingly? U dont respond at all | null | 2015-02-19 23:45:24 -0800 | bonkers in Yonkers | New Delhi |
568,677,633,682,214,900 | negative | 1 | Customer Service Issue | 1 | United | null | urno12 | null | 0 | @united "the extra care airline". #unitedairlines they don't care. Trust me. There #customerservice is non existent. They don't have 1 | null | 2015-02-19 23:44:48 -0800 | bonkers in Yonkers | New Delhi |
568,677,317,590,937,600 | negative | 1 | Late Flight | 0.6808 | United | null | DT_Les | null | 0 | @united Another unfortunate case of bad luck, usually maintenance issue. They are now swapping planes to ONT, will get in Late Flight. :( | null | 2015-02-19 23:43:32 -0800 | null | null |
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