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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
568,837,615,220,166,660 | positive | 1 | null | null | United | null | SoyCoder | null | 0 | @united thanks for more timely updates. | [45.58977875, -122.59182952] | 2015-02-20 10:20:30 -0800 | null | Central Time (US & Canada) |
568,837,168,350,699,500 | neutral | 0.6374 | null | 0 | United | null | BananaPants06 | null | 0 | @united Do you also want the naming rights to my first child so I can fly home and visit with my mother and avoid more winter depression? | null | 2015-02-20 10:18:44 -0800 | Chicago | Central Time (US & Canada) |
568,836,728,716,333,060 | negative | 1 | Lost Luggage | 1 | United | null | Eileen429 | null | 0 | @united I'm familiar with the procedure. It wouldn't be the first time #UnitedAirlines lost one of my bags. #unhappytraveler | null | 2015-02-20 10:16:59 -0800 | Red Bank, NJ | Central Time (US & Canada) |
568,836,642,825,375,740 | negative | 1 | Can't Tell | 0.7016 | United | null | VitalMX | null | 0 | @united I get that. But doing it by giving inaccurate/misleading info doesn't seem like a great way to do it. #hopethegearmakesitintact | null | 2015-02-20 10:16:38 -0800 | null | Pacific Time (US & Canada) |
568,835,810,532,794,400 | negative | 1 | Late Flight | 0.6663 | United | null | geoff_lane | null | 0 | @united cleaning a regional jet takes an hour? | null | 2015-02-20 10:13:20 -0800 | D.C. | Eastern Time (US & Canada) |
568,835,255,722,860,540 | positive | 1 | null | null | United | null | lcadler | null | 0 | @united Baggage check in and in flight crew the friendliest ever Flight#417 ogg to Lax !!! | null | 2015-02-20 10:11:08 -0800 | null | Pacific Time (US & Canada) |
568,835,134,603,931,650 | neutral | 0.6699 | null | null | United | null | ssegraves | null | 0 | @united thanks. That means I have 30 minutes to make my international connection to HKG | null | 2015-02-20 10:10:39 -0800 | PDX / LGA / TXL / ✈ | Central Time (US & Canada) |
568,834,890,046,832,640 | neutral | 0.3569 | null | 0 | United | null | dizbaa1 | null | 0 | @united @JedediahBila KP I am not traveling - we trying to cheer up Ms. Bila. | null | 2015-02-20 10:09:40 -0800 | null | Eastern Time (US & Canada) |
568,834,851,517,771,800 | negative | 1 | Customer Service Issue | 0.3608 | United | null | BananaPants06 | null | 1 | @united You just tried to charge $750 for a $539 flight when I tried to make a change over the phone, not including $200 change fee. WTF? | null | 2015-02-20 10:09:31 -0800 | Chicago | Central Time (US & Canada) |
568,834,824,410,148,860 | positive | 1 | null | null | United | null | mom23185 | null | 0 | @united Thank you for your offer! All sorted out :-) | null | 2015-02-20 10:09:25 -0800 | null | null |
568,834,799,592,448,000 | neutral | 1 | null | null | United | null | ScribblersNook | null | 0 | @united workin on it. Waiting on him to reply. | null | 2015-02-20 10:09:19 -0800 | Atlanta, GA | Eastern Time (US & Canada) |
568,833,209,288,372,200 | negative | 1 | Late Flight | 1 | United | null | ssegraves | null | 0 | @united Flight 395. Rolling delay of 1 hour 42 minutes | null | 2015-02-20 10:03:00 -0800 | PDX / LGA / TXL / ✈ | Central Time (US & Canada) |
568,832,931,382,366,200 | negative | 0.6527 | Late Flight | 0.3395 | United | null | ScribblersNook | null | 0 | @united I believe just customer service. At last post he was at Narita in Tokyo. They sent him to a motel to rest. Said standby maybe 2days | null | 2015-02-20 10:01:53 -0800 | Atlanta, GA | Eastern Time (US & Canada) |
568,832,749,093,687,300 | positive | 1 | null | null | United | null | Mammothchowder | null | 0 | @united I think this is the best first class I have ever gotten!! Denver to LAX and it's wonderful!!! | null | 2015-02-20 10:01:10 -0800 | Mammoth Lakes | null |
568,832,682,269,888,500 | positive | 1 | null | null | United | null | traceyleffler | null | 0 | @united of course not. The inflight crew was great! | null | 2015-02-20 10:00:54 -0800 | Boston, MA | Eastern Time (US & Canada) |
568,832,576,468,746,240 | positive | 0.6458 | null | null | United | null | DanSeldow | null | 0 | @united well played, ^LO. | null | 2015-02-20 10:00:29 -0800 | New Jersey | Eastern Time (US & Canada) |
568,832,394,196,684,800 | positive | 1 | null | null | United | null | Westonworld | null | 0 | @united The pilot of UA475 just landed this plane like he was gently placing us into a pile of whipped cream. Smoothest landing ever. | null | 2015-02-20 09:59:45 -0800 | null | null |
568,832,151,119,990,800 | negative | 1 | Customer Service Issue | 0.3555 | United | null | paul_chard63 | null | 1 | @united your website is a complete joke when using safari! | [28.34834331, -81.48581918] | 2015-02-20 09:58:47 -0800 | Celebration, FL | Eastern Time (US & Canada) |
568,831,929,102,913,540 | negative | 1 | Bad Flight | 1 | United | null | Mortars254 | null | 1 | @united the new seats on the Canadaair regional jets just plain suck. | null | 2015-02-20 09:57:54 -0800 | The Commonwealth of Virginia | Quito |
568,831,798,857,195,500 | neutral | 1 | null | null | United | null | LifeofPL | null | 0 | @united I'm in another country - please Cancelled Flight my reservation. I've booked through Swiss air | [25.07815796, 55.13798672] | 2015-02-20 09:57:23 -0800 | null | null |
568,831,574,474,661,900 | negative | 1 | Damaged Luggage | 0.6406 | United | null | mrphoto | null | 0 | @united airlines abuse your expensive video equipment and overcharge you for the privilege http://t.co/SdyLuKR7pt via @robthecameraman | null | 2015-02-20 09:56:30 -0800 | Chew Valley, North Somerset UK | London |
568,830,996,365,193,200 | neutral | 0.6651 | null | null | United | null | pacers49 | null | 0 | @united found the flight on @airfarewatchdog | null | 2015-02-20 09:54:12 -0800 | null | null |
568,830,888,089,423,900 | negative | 1 | Late Flight | 0.3594 | United | null | theoli_co | null | 0 | @united that's the reply? Lol hoping that at least the new plane was maintained before the flight. 😒 | null | 2015-02-20 09:53:46 -0800 | Newark, NJ | Central Time (US & Canada) |
568,830,757,730,422,800 | negative | 1 | Can't Tell | 0.6495 | United | null | abigailedge | null | 0 | @united Did somebody say flight upgrade? | null | 2015-02-20 09:53:15 -0800 | Brighton, UK | London |
568,830,614,289,252,350 | neutral | 1 | null | null | United | null | LRuns4Cupcakes | null | 0 | @united DM sent. | null | 2015-02-20 09:52:41 -0800 | NY | null |
568,829,906,584,346,600 | negative | 0.656 | Late Flight | 0.3555 | United | null | SoyCoder | null | 1 | @united how is it tripitPro has accurate delayed dept. times and 2hours Late Flightr I hear the same from you? Just curious | [45.58986727, -122.59182577] | 2015-02-20 09:49:52 -0800 | null | Central Time (US & Canada) |
568,828,543,423,123,460 | negative | 1 | Can't Tell | 0.663 | United | null | riad_otoum | null | 0 | @united I can tell you. Your airline has lost mine and my families business.
This day and age message through Twitter travels fast. | null | 2015-02-20 09:44:27 -0800 | Louisville, KY | null |
568,828,240,502,128,640 | negative | 0.683 | Customer Service Issue | 0.3525 | United | null | ScribblersNook | null | 0 | @united trying to reach him for the number. At last they have him on standbye and gave him 1 meal voucher for a potential 2 day standbye! | null | 2015-02-20 09:43:15 -0800 | Atlanta, GA | Eastern Time (US & Canada) |
568,828,240,204,333,060 | negative | 1 | Customer Service Issue | 1 | United | null | riad_otoum | null | 0 | @united this is very disappointing. This is about customer service. | null | 2015-02-20 09:43:15 -0800 | Louisville, KY | null |
568,828,064,152,424,450 | negative | 1 | Late Flight | 1 | United | null | hplager | null | 0 | @united boarded 6373 on time, deplaned, and now 100 minutes delay. No transparency during. Can't wait to give up my gold status for AA. | [37.6202411, -122.3883092] | 2015-02-20 09:42:33 -0800 | Bay Area | Quito |
568,827,741,832,917,000 | negative | 1 | Customer Service Issue | 1 | United | null | 44Stocker | null | 0 | @united @44Stocker my wife Sarah stocker did also called but could not connect me to customer service | null | 2015-02-20 09:41:16 -0800 | null | null |
568,827,677,001,429,000 | negative | 1 | Customer Service Issue | 1 | United | null | MR_G_LISTER | null | 0 | @united Once again I am victim to the scam that is your SHIT Customer Service, this time the agent hung up on me WTF do you teach your staff | null | 2015-02-20 09:41:01 -0800 | Benice Veach, CA | Eastern Time (US & Canada) |
568,826,499,597,525,000 | negative | 1 | Flight Attendant Complaints | 0.6746 | United | null | 44Stocker | null | 0 | @united flight 1219. My frustration boiled over after dealing with attendant. Her attitude was ridiculous. | null | 2015-02-20 09:36:20 -0800 | null | null |
568,826,225,621,405,700 | negative | 1 | Late Flight | 0.6533 | United | null | BpfallonNYC | null | 0 | @united nice to know that 3 hours of my time is worth $7.99. Free DirectTV for everyone! Ever hear of preventative maintenance? | null | 2015-02-20 09:35:15 -0800 | null | null |
568,826,215,089,475,600 | negative | 1 | Customer Service Issue | 1 | United | null | dlm_3 | null | 1 | @united that may be true however after 4 weeks matter is still unresolved and I can not get through to a supervisor or manager to help | null | 2015-02-20 09:35:12 -0800 | Global | Eastern Time (US & Canada) |
568,825,791,644,966,900 | negative | 1 | Late Flight | 1 | United | null | LRuns4Cupcakes | null | 0 | @united obviously no one knows a darn thing around here. What are we to do if this does not get resolved? http://t.co/Ph8QJzaPKx | null | 2015-02-20 09:33:31 -0800 | NY | null |
568,825,730,718,666,750 | neutral | 1 | null | null | United | null | LifeofPL | null | 0 | @united so going forward, I shouldn't be Flight Booking Problems Star Alliance flights through the United App? | [25.0779704, 55.13808289] | 2015-02-20 09:33:17 -0800 | null | null |
568,825,463,918,833,660 | negative | 1 | Flight Attendant Complaints | 0.3502 | United | null | LRuns4Cupcakes | null | 0 | @united I have those notifications yet the staff on board say that is not accurate and they have no departure time. | null | 2015-02-20 09:32:13 -0800 | NY | null |
568,824,987,244,584,960 | negative | 1 | Bad Flight | 0.6947 | United | null | markbrownwriter | null | 0 | @united I'm not know if the seats are actually narrower than other seats but they feel like it. Or maybe I'm extra bloated. | null | 2015-02-20 09:30:19 -0800 | Studio City, CA | Tehran |
568,823,775,745,028,100 | negative | 1 | Customer Service Issue | 1 | United | null | LRuns4Cupcakes | null | 0 | @united DM sent. This lack if customer service is getting ridiculous. | null | 2015-02-20 09:25:31 -0800 | NY | null |
568,822,919,633,240,060 | negative | 1 | Late Flight | 1 | United | null | alinosa | null | 0 | @united delayed going home AGAIN. Getting really tired of delays. | null | 2015-02-20 09:22:06 -0800 | South Texas | Central Time (US & Canada) |
568,822,440,631,144,450 | positive | 1 | null | null | United | null | Sweet_Curly | null | 0 | @united a big thanks to ^MN and ^KN or patiently clarifying the United domestic world to me. | null | 2015-02-20 09:20:12 -0800 | null | Berlin |
568,821,307,766,222,850 | negative | 1 | Flight Booking Problems | 0.6954 | United | null | LifeofPL | null | 0 | @united uh - I booked it through the UA website. Why the price change? | [25.07772121, 55.13822432] | 2015-02-20 09:15:42 -0800 | null | null |
568,821,261,767,303,200 | negative | 1 | Cancelled Flight | 0.6831 | United | null | Eileen429 | null | 0 | @united I'm rebooked. Getting home 4 hours Late Flightr then planned. What are the chances I'll ever see my bag again? #unhappytraveler | null | 2015-02-20 09:15:31 -0800 | Red Bank, NJ | Central Time (US & Canada) |
568,820,700,489,781,250 | negative | 1 | Flight Booking Problems | 0.343 | United | null | n_moffitt | null | 0 | @united United Club team is A+ & got me a seat Late Flightr. Still, not sure why a last min UAL Cancelled Flightlation costs me $ yet overbooked folks get $? | null | 2015-02-20 09:13:17 -0800 | Denver | null |
568,819,406,207,356,900 | negative | 1 | Late Flight | 0.3486 | United | null | RickWasfy | null | 0 | @united will flight 5559 to YYC be providing free food when we are allowed back on board after the "broken lightbulb" | null | 2015-02-20 09:08:09 -0800 | Calgary | null |
568,819,285,990,215,700 | negative | 1 | Customer Service Issue | 1 | United | null | mariel_soraya | null | 0 | @united I was not looking for the fare to be returned on the companion flight. don't understand why an additional $200 fee was necessary. | null | 2015-02-20 09:07:40 -0800 | null | Eastern Time (US & Canada) |
568,819,025,733,652,500 | positive | 1 | null | null | United | null | TaylorWoot | null | 0 | @united thank you so much, that helps a ton. Whoever is on this Twitter acct today deserves a handshake and a hot chocoLate Flight. #problemsolvers | null | 2015-02-20 09:06:38 -0800 | Easley SC | Eastern Time (US & Canada) |
568,818,998,445,522,940 | neutral | 0.6633 | null | null | United | null | rockstarbrands | null | 0 | @united I left headphones in 2A on UA4689 from YHZ-EWR. It's a long shot to see them again. But worth a tweet anyway! | null | 2015-02-20 09:06:32 -0800 | YHZ | Atlantic Time (Canada) |
568,818,346,042,339,300 | neutral | 1 | null | null | United | null | jcpowell1285 | null | 0 | @united 129 thousand fans of @JedediahBila are asking you to give her your utmost effort to get her a safe flight with her baggage soon! | null | 2015-02-20 09:03:56 -0800 | null | null |
568,818,335,200,223,200 | positive | 0.6746 | null | 0 | United | null | alexster4324 | null | 0 | @united can't wait!!! 787!!! @tpallini http://t.co/oDlall5eDH | null | 2015-02-20 09:03:53 -0800 | null | null |
568,817,985,147,654,140 | negative | 0.7069 | Can't Tell | 0.3583 | United | null | AndyA3 | null | 0 | @united flight 5187 to be specific. The last two were probably 30 feet apart and within sight of each other | null | 2015-02-20 09:02:30 -0800 | San Francisco | Pacific Time (US & Canada) |
568,817,894,030,741,500 | positive | 0.6641 | null | 0 | United | null | redirsrm | null | 0 | @united love being told you would issue a refund when you couldn't get us out of the way of a hurricane to have it denied | null | 2015-02-20 09:02:08 -0800 | null | Eastern Time (US & Canada) |
568,817,637,754,593,300 | negative | 1 | Lost Luggage | 1 | United | null | NorbertJaw | null | 0 | @united Without baggage for 5 days and can't get an update from Houston airport since Monday. Worst service ever! | null | 2015-02-20 09:01:07 -0800 | null | null |
568,817,350,864,023,550 | negative | 1 | Can't Tell | 0.6867 | United | null | AndyA3 | null | 0 | @united yes to three different checkers along the walk to the plane. Overkill | null | 2015-02-20 08:59:59 -0800 | San Francisco | Pacific Time (US & Canada) |
568,815,893,641,211,900 | negative | 0.6598 | Flight Booking Problems | 0.6598 | United | null | karenharbert | null | 0 | @united Bummer. Might have to go with @AmericanAir card instead. TY for response though. | null | 2015-02-20 08:54:11 -0800 | Columbia, MO | Eastern Time (US & Canada) |
568,815,686,446,788,600 | neutral | 0.6832 | null | 0 | United | null | OliviaFett | null | 0 | “@united: @LRuns4Cupcakes Please DM details, we'd like to help if you need assistance. ^KP” @ClarkHoward #Another #Airlines #Issues | [30.15481071, -95.43911291] | 2015-02-20 08:53:22 -0800 | Texas, duh! | null |
568,815,660,815,519,740 | negative | 1 | Can't Tell | 1 | United | null | riad_otoum | null | 0 | @united or I'm sure her business will go else where for airline travel. Her name is Kathryn Sotelo | null | 2015-02-20 08:53:16 -0800 | Louisville, KY | null |
568,815,514,702,770,200 | neutral | 1 | null | null | United | null | riad_otoum | null | 0 | @united please arrange someone at the arriving gate of flight 5957 to Chicago for either a refund or first class upgrade | null | 2015-02-20 08:52:41 -0800 | Louisville, KY | null |
568,815,354,388,078,600 | negative | 1 | Lost Luggage | 0.6606 | United | null | Frannyonthego | null | 0 | @united made to check in my carry on from Flight 1449 PBI to Newark. Plane luggage stow not full. U r costing me time, money & aggravation! | null | 2015-02-20 08:52:03 -0800 | NYC | null |
568,815,310,016,548,860 | negative | 0.6832 | Customer Service Issue | 0.6832 | United | null | riad_otoum | null | 0 | @united I have no way to contact her while she is in flight. This does not work for me. Her father is about to pass and is heading to Denver | null | 2015-02-20 08:51:52 -0800 | Louisville, KY | null |
568,815,280,903,864,300 | negative | 0.6652 | Can't Tell | 0.3348 | United | null | robthecameraman | null | 0 | @united we are on two more flights today, let's hope the kit does not get the same treatment!! http://t.co/Pd3nbAAkxH | null | 2015-02-20 08:51:45 -0800 | Tetbury | London |
568,815,263,900,180,500 | positive | 1 | null | null | United | null | Gouwerijn | null | 0 | @united thnx! | null | 2015-02-20 08:51:41 -0800 | Alphen aan den Rijn | Amsterdam |
568,814,123,540,221,950 | negative | 1 | Customer Service Issue | 0.6317 | United | null | LifeofPL | null | 0 | @united - please help regarding PNR A3ZZ0F. Why am I now waitlisted for a flight? | [25.0776918, 55.13824067] | 2015-02-20 08:47:09 -0800 | null | null |
568,813,570,709,782,500 | neutral | 0.6915 | null | 0 | United | null | _mhertz | null | 0 | @united just emailed Jim Compton and Jeff Smisek so hopefully you pay attention now | null | 2015-02-20 08:44:57 -0800 | null | Pacific Time (US & Canada) |
568,813,431,962,226,700 | negative | 1 | Can't Tell | 1 | United | null | _mhertz | null | 0 | @united I hope you have a solution or insurance to cover this issue | null | 2015-02-20 08:44:24 -0800 | null | Pacific Time (US & Canada) |
568,813,356,296,982,500 | negative | 1 | Customer Service Issue | 1 | United | null | _mhertz | null | 0 | @united customer service has no solution and now we might miss a show because of them | null | 2015-02-20 08:44:06 -0800 | null | Pacific Time (US & Canada) |
568,813,269,906,890,750 | negative | 1 | Late Flight | 0.6716 | United | null | _mhertz | null | 0 | @united deserves to go bankrupt. Just delayed an outbound flight with no info on the connecting flight that we're going to miss | null | 2015-02-20 08:43:46 -0800 | null | Pacific Time (US & Canada) |
568,812,829,324,775,400 | negative | 1 | Late Flight | 0.6404 | United | null | JBrazie | null | 0 | @united FLT 3444 delayed because of maintenance - that's fixed but can't board because flight crew didn't stay in boarding area #fail | null | 2015-02-20 08:42:01 -0800 | null | null |
568,812,129,308,053,500 | negative | 1 | longlines | 0.3575 | United | null | barry_croker | null | 0 | @united not anymore. Finally was ticketed 5 min before takeoff. Not sure why the confusion with a full-fare GSA ticket. | null | 2015-02-20 08:39:14 -0800 | Manassas VA | null |
568,811,854,216,106,000 | neutral | 0.6403 | null | 0 | United | null | karenharbert | null | 0 | @united Do miles earned with Explorer card count toward lifetime miles? | null | 2015-02-20 08:38:08 -0800 | Columbia, MO | Eastern Time (US & Canada) |
568,810,874,204,327,940 | negative | 1 | Lost Luggage | 0.6915 | United | null | ParsnipButter | null | 0 | @united yes, but they still don't know where it is. I've been told it might be on a flight, but now no one can confirm it. | null | 2015-02-20 08:34:15 -0800 | null | null |
568,810,866,830,913,540 | neutral | 0.6685 | null | 0 | United | null | lifeisabeech8 | null | 0 | @united what do I do if something is missing from my checked baggage? | null | 2015-02-20 08:34:13 -0800 | null | Eastern Time (US & Canada) |
568,810,700,828,741,600 | negative | 1 | Lost Luggage | 1 | United | null | TaylorWoot | null | 0 | @United wind chill in Ithica -17 degrees, and for the trouble of losing my clothes they give me a t-shirt. I'll burn it for warmth. #united | null | 2015-02-20 08:33:33 -0800 | Easley SC | Eastern Time (US & Canada) |
568,810,539,939,459,100 | positive | 0.6832 | null | 0 | United | null | rdahlstrom99 | null | 0 | @united Aw, thanks for the kind words. Totally makes these extra 6 hours sitting in an airport SOOOO much better. | null | 2015-02-20 08:32:55 -0800 | ÜT: 40.635407,-73.991869 | null |
568,810,516,740,644,860 | neutral | 0.6522 | null | 0 | United | null | kamaro67 | null | 0 | @united Frontier is currently offering their weather exceptions for this weekend. When is United? | null | 2015-02-20 08:32:49 -0800 | null | Mountain Time (US & Canada) |
568,810,180,269,494,300 | negative | 1 | Late Flight | 1 | United | null | JedediahBila | null | 1 | @united I will be calling customer service. 2 delayed flights today now, luggage misplaced, a disaster across the board. | null | 2015-02-20 08:31:29 -0800 | New York City, baby | Eastern Time (US & Canada) |
568,809,620,019,527,700 | negative | 1 | Late Flight | 0.6781 | United | null | admiralkate | null | 0 | @united crew has been notified, passenger moved but water not fixed. Now on tarmac two hours | null | 2015-02-20 08:29:16 -0800 | null | Atlantic Time (Canada) |
568,809,617,087,696,900 | negative | 1 | Customer Service Issue | 1 | United | null | dlm_3 | null | 0 | @united that link is not helpful as it does not put me In touch with management | null | 2015-02-20 08:29:15 -0800 | Global | Eastern Time (US & Canada) |
568,809,558,786,900,000 | positive | 1 | null | null | United | null | ticopilot | null | 0 | @united as u might imagine, this former pilot was particularly touched by the gesture. Please let the FO know #keepingtraditionsalive | null | 2015-02-20 08:29:01 -0800 | Washington, DC - USA | Eastern Time (US & Canada) |
568,808,975,828,955,140 | negative | 1 | Customer Service Issue | 0.6452 | United | null | a_a_ron_cbus | null | 0 | @united Delayed CMH to ORD. Ran to gate 1 min b4 connection -door closed no one around. Ignored by 1st agent, 2nd super rude. #thanksunited | null | 2015-02-20 08:26:42 -0800 | null | null |
568,808,470,536,962,050 | negative | 0.6893 | Can't Tell | 0.3495 | United | null | ZachHonig | null | 0 | @united @upgrd I guess the Kit Kat looks tasty... not going near that "sandwich." | [0.0, 0.0] | 2015-02-20 08:24:41 -0800 | New York, New York | Eastern Time (US & Canada) |
568,807,928,154,558,460 | negative | 1 | Late Flight | 0.6552 | United | null | MattFrederick00 | null | 0 | @united: Worse - headed to LaGuardia (delayed). Why is the tray table the size of a mouse pad and the overhead the size on my pocket? | null | 2015-02-20 08:22:32 -0800 | null | null |
568,807,894,264,578,050 | negative | 1 | Bad Flight | 1 | United | null | globalnearshore | null | 0 | @united now 1558 from IAH to EWR has broken entertainment system and no WiFi despite info on app: http://t.co/FY6f9rZB9k | null | 2015-02-20 08:22:24 -0800 | Off: NYC, Home: Hoboken, NJ | Eastern Time (US & Canada) |
568,807,747,661,266,940 | negative | 1 | Customer Service Issue | 1 | United | null | caitlingshaw | null | 0 | @united your customer service is terrible | null | 2015-02-20 08:21:49 -0800 | Columbus, Ohio | Eastern Time (US & Canada) |
568,807,231,396,802,560 | neutral | 1 | null | null | United | null | jbone3353 | null | 0 | @united done | null | 2015-02-20 08:19:46 -0800 | null | Pacific Time (US & Canada) |
568,806,237,804,109,800 | negative | 1 | Can't Tell | 0.3575 | United | null | riad_otoum | null | 0 | @united please send help ASAP to @KathrynSotelo on flight 5957 to Chicago seat 9c #Airlines http://t.co/9sKrLyrZ1O | null | 2015-02-20 08:15:49 -0800 | Louisville, KY | null |
568,806,138,973,540,350 | negative | 1 | Customer Service Issue | 0.6309 | United | null | techartistsorg | null | 0 | @united define "appreciate". I doubt the worst major airline in the USA acts on much feedback. | null | 2015-02-20 08:15:26 -0800 | Portland, OR | Central Time (US & Canada) |
568,806,118,660,673,540 | negative | 1 | Can't Tell | 0.3404 | United | null | katieclaytonn | null | 0 | @united yea, a refund. Your airline ruined our trip. | null | 2015-02-20 08:15:21 -0800 | null | Central Time (US & Canada) |
568,806,035,294,695,400 | positive | 0.6842 | null | null | United | null | MrsHeyGil | null | 0 | @united just sent - thank you! | null | 2015-02-20 08:15:01 -0800 | Obersulzbach, Germany | Quito |
568,805,751,386,288,100 | negative | 1 | Customer Service Issue | 0.3441 | United | null | thejoemadison | null | 0 | @united that's wonderful. unfortunately doesn't help on this 4 hr flight between to major U.S. cities. #disappointed | null | 2015-02-20 08:13:53 -0800 | Chicago, IL | Central Time (US & Canada) |
568,805,571,647,942,660 | negative | 1 | Late Flight | 1 | United | null | caitlingshaw | null | 0 | @united thanks for delaying our flight for an hour, missing our connecting flight and terrible customer service. #neveragain #vacation | null | 2015-02-20 08:13:10 -0800 | Columbus, Ohio | Eastern Time (US & Canada) |
568,805,448,696,115,200 | negative | 0.6559 | Cancelled Flight | 0.3333 | United | null | syncros | null | 0 | @united Got rebooked on AA. One question though, do you automatically refund the check baggage fees for flight that was Cancelled Flightled? | null | 2015-02-20 08:12:41 -0800 | Toronto | Eastern Time (US & Canada) |
568,805,444,761,681,900 | negative | 0.6684 | Customer Service Issue | 0.6684 | United | null | josephpwilson | null | 0 | @united It is all good -- your 1K team has been nothing short of amazing with everything. | null | 2015-02-20 08:12:40 -0800 | San Francisco, CA | null |
568,804,253,151,731,700 | negative | 1 | Bad Flight | 1 | United | null | blastedgtl | null | 0 | @united new flight has me at the window. Kind of ticked off. I pick aisle seats only because I hate window seats. #annoyed #EpicFail | null | 2015-02-20 08:07:56 -0800 | null | Quito |
568,804,026,789,138,400 | positive | 1 | null | null | United | null | jonatzzValdez | null | 0 | @united good fly!! #United #businessFirst | [29.98445184, -95.33224657] | 2015-02-20 08:07:02 -0800 | Mexico | Central Time (US & Canada) |
568,803,679,018,491,900 | negative | 0.6875 | Late Flight | 0.6875 | United | null | josephpwilson | null | 0 | .@united Nope - had to rebook through Houston so I could get to Amarillo before 11pm. Stuck in SFO for four hours. | null | 2015-02-20 08:05:39 -0800 | San Francisco, CA | null |
568,803,598,638,796,800 | positive | 1 | null | null | United | null | globalnearshore | null | 0 | @united thanks, i made it. | null | 2015-02-20 08:05:20 -0800 | Off: NYC, Home: Hoboken, NJ | Eastern Time (US & Canada) |
568,803,260,569,690,100 | neutral | 0.6565 | null | 0 | United | null | dlm_3 | null | 0 | @united past | null | 2015-02-20 08:03:59 -0800 | Global | Eastern Time (US & Canada) |
568,803,231,335,387,140 | positive | 1 | null | null | United | null | BlainPlanes | null | 0 | @united Thanks! Just DMed HN. | null | 2015-02-20 08:03:52 -0800 | Kalamazoo & Chicago | null |
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