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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
568,950,850,615,316,500 | positive | 0.6566 | null | null | United | null | paigeworthy | null | 0 | @united I may not hit any new status this year, but I’ve flown several times this year and have tried to book with y’all every time! | [0.0, 0.0] | 2015-02-20 17:50:28 -0800 | Chicago | Central Time (US & Canada) |
568,950,706,008,231,940 | negative | 0.6481 | Flight Attendant Complaints | 0.3351 | United | null | elbrooklyntaco | null | 1 | @united unsmiling rep. told us hotel shuttle comes "like every 15 minutes." Breezy 30 min. Late Flightr we're taking a cab. You going to reimburse? | null | 2015-02-20 17:49:53 -0800 | null | null |
568,950,548,411,461,600 | negative | 1 | Late Flight | 0.6495 | United | null | laurenmadams | null | 0 | @united If someone misses his connecting flight because of the airline, and it was the last flight of the day, how will you fix it? | null | 2015-02-20 17:49:15 -0800 | In & Around Chicago | Central Time (US & Canada) |
568,949,970,080,018,400 | negative | 0.6848 | Customer Service Issue | 0.6848 | United | null | MadisonWatts_ | null | 1 | @united Yes I needed plenty of assistance but received none. | [38.26810946, -82.12153441] | 2015-02-20 17:46:58 -0800 | West Virginia | Alaska |
568,949,545,972,961,300 | negative | 1 | Late Flight | 1 | United | null | AJMILBRANDT | null | 1 | @united not tonight, we got a hotel and after 14hrs of traveling and still not reaching our destination we are disappointed. Thanks | null | 2015-02-20 17:45:16 -0800 | Buck-hio | null |
568,948,971,923,742,700 | negative | 0.6537 | Customer Service Issue | 0.329 | United | null | Dra_Mck | null | 0 | @united thank you for the reply. I emailed your customer care department about my experience. | null | 2015-02-20 17:43:00 -0800 | Chapel Hill | Quito |
568,948,323,916,255,200 | negative | 1 | Customer Service Issue | 0.6493 | United | null | Decode_NewYork | null | 0 | @united How can I file a claim when your agents won't let me speak to a supervisor? My claim number is expired because you WON'T find my bag | null | 2015-02-20 17:40:25 -0800 | New York City | Eastern Time (US & Canada) |
568,948,016,662,474,750 | neutral | 1 | null | null | United | null | Csqd | null | 0 | @united it's done. If you do something to make up for it I'll tweet that too. | null | 2015-02-20 17:39:12 -0800 | Vail, CO | Mountain Time (US & Canada) |
568,948,008,160,661,500 | negative | 0.636 | Can't Tell | 0.324 | United | null | aushianya | null | 0 | @united I had one interview I was the last person what does that mean? | null | 2015-02-20 17:39:10 -0800 | null | null |
568,947,922,731,028,500 | negative | 1 | Late Flight | 1 | United | null | HobertRunter | null | 1 | @united I have flown with you 10 times in the last 13 days. 8 out of 10 flights have been delayed. Huge mistake on my part. Don't fly united | null | 2015-02-20 17:38:49 -0800 | Minneapolis | Quito |
568,947,542,899,052,540 | positive | 1 | null | null | United | null | mrp | null | 0 | @united I just received notification of in-flight Wi-Fi for UA863 from @flySFO to @SydneyAirport. Amazing! | null | 2015-02-20 17:37:19 -0800 | sf - austin - sydney | Alaska |
568,947,313,676,148,740 | negative | 1 | Customer Service Issue | 0.6805 | United | null | HILL_PARTYofone | null | 1 | @united yes but taking two days to get bag delivered. Missed a full day skiing because of this. | null | 2015-02-20 17:36:24 -0800 | Omaha, NE | Central Time (US & Canada) |
568,946,825,798,905,860 | positive | 0.343 | null | 0 | United | null | nfriesen1 | null | 0 | @united give her the recognition she deserves! | null | 2015-02-20 17:34:28 -0800 | Winnipeg, MB Canada | Central Time (US & Canada) |
568,946,758,404,808,700 | positive | 1 | null | null | United | null | nfriesen1 | null | 0 | @united she's the type of person that can make a customers day! I fly 100+ times a year & she's one of the top flight attendants I've had! | null | 2015-02-20 17:34:12 -0800 | Winnipeg, MB Canada | Central Time (US & Canada) |
568,944,096,687,075,300 | negative | 1 | Bad Flight | 0.3748 | United | null | xVanDanx | null | 0 | @united made me remove 1 pound from my checked bag otherwise they would charge me $200. Loyal flier for 10 years - time for change. | null | 2015-02-20 17:23:37 -0800 | Silver Spring | Eastern Time (US & Canada) |
568,942,578,026,086,400 | negative | 1 | Late Flight | 0.6436 | United | null | Charlie_Mich | null | 0 | @united been sitting on this plane 3:15 unreal. When will my 2+ day nightmare end? | null | 2015-02-20 17:17:35 -0800 | null | null |
568,941,851,228,528,640 | positive | 0.6889 | null | 0 | United | null | 1234567890_ | null | 0 | @united you suck. @SouthwestAir you're the best. | [37.61476852, -122.40521688] | 2015-02-20 17:14:42 -0800 | Boulder, CO | Los Angeles, CA | Arizona |
568,940,548,301,549,600 | negative | 0.7055 | Late Flight | 0.3748 | United | null | wisemana | null | 0 | @United can you let us out of the gate now. UA1157 | [0.0, 0.0] | 2015-02-20 17:09:31 -0800 | washington, dc | Eastern Time (US & Canada) |
568,938,647,795,314,700 | negative | 1 | Late Flight | 0.6579 | United | null | wisemana | null | 0 | @united & on top of no free tv on the int’l leg, now I’m sitting on the Tarmac in Houston, 70 min past departure w/ another hr plus to go | [29.98384194, -95.33664018] | 2015-02-20 17:01:58 -0800 | washington, dc | Eastern Time (US & Canada) |
568,935,475,815,292,900 | negative | 1 | Bad Flight | 0.3434 | United | null | hoozsah | null | 0 | @united DTV doesnt work, pilots Late Flight, wont let 10yr old fly next 2 me and I paid 4 an upgrade. #unitedsucks | null | 2015-02-20 16:49:22 -0800 | null | null |
568,934,749,571,387,400 | negative | 1 | Customer Service Issue | 1 | United | null | KatieJelen | null | 0 | @united Your "Loyalty Team" basically flipped me off via phone, but thanks. Maybe Google "loyalty" and get back to me? ^LOL | null | 2015-02-20 16:46:29 -0800 | Los Angeles, CA (via Philly) | Pacific Time (US & Canada) |
568,934,521,506,107,400 | negative | 1 | Bad Flight | 0.3404 | United | null | JoeSchmuck | null | 2 | Hey @united, this is your job, don't give me the safety spin. This is the same plane that broke on the original flight out. #unitedSucks | null | 2015-02-20 16:45:34 -0800 | San Francisco | Pacific Time (US & Canada) |
568,933,083,472,220,160 | positive | 1 | null | null | United | null | ferriertv | null | 0 | @united Thank You | null | 2015-02-20 16:39:52 -0800 | Denver | Mountain Time (US & Canada) |
568,932,735,181,578,240 | negative | 1 | Customer Service Issue | 1 | United | null | StarksRavings | null | 0 | @united, if you mean beyond opaque "maintenance issues", yes, that would be basic in customer service which your EWR staff can't manage. | null | 2015-02-20 16:38:28 -0800 | United States | Eastern Time (US & Canada) |
568,932,482,323,623,940 | negative | 0.685 | Flight Booking Problems | 0.3586 | United | null | iamtedking | null | 0 | @united "Dear Ted. We don't care about you nor the Mileage Plus Card you pay a lot for. Bye bye. -- United" | null | 2015-02-20 16:37:28 -0800 | null | Eastern Time (US & Canada) |
568,931,996,891,807,740 | neutral | 1 | null | null | United | null | JamieReidy | null | 0 | @united Terminal 1 gate B3. Flt 1299. Then take her to Terminal 5. Gate M13. Swiss Air LX009 | null | 2015-02-20 16:35:32 -0800 | null | Pacific Time (US & Canada) |
568,931,924,166,574,100 | negative | 1 | Customer Service Issue | 1 | United | null | LJ3000 | null | 0 | . @united sad that you don't think it is important to resolve your client facing team that behaves disgraceful | null | 2015-02-20 16:35:15 -0800 | null | Pacific Time (US & Canada) |
568,931,759,150,084,100 | negative | 1 | Can't Tell | 0.7075 | United | null | JamieReidy | null | 0 | @united Help! My girlfriend Amy Lloyd is going to miss our flt to Zurich bc of your fault. She needs a golf cart to meet her at ORD (1) | null | 2015-02-20 16:34:36 -0800 | null | Pacific Time (US & Canada) |
568,931,637,699,829,760 | negative | 0.3511 | Flight Attendant Complaints | 0.3511 | United | null | robfarrisjr | null | 1 | @united - #epicfail from a former gate agent in PIA! He walked away and quit! Luckily a responsible PIA agent saved the day! | null | 2015-02-20 16:34:07 -0800 | Apex, NC | Eastern Time (US & Canada) |
568,931,356,287,365,100 | negative | 1 | Late Flight | 0.6378 | United | null | tjny753 | null | 0 | @united That was the problem. We were being told the aircraft was on its way. | null | 2015-02-20 16:33:00 -0800 | Elmira, NY | null |
568,931,215,149,039,600 | negative | 0.684 | Late Flight | 0.3499 | United | null | Charlie_Mich | null | 1 | @united will do. Thx. Been sitting on plane now for 2.5 hrs and now we have to refuel! I can't even make this stuff up. | null | 2015-02-20 16:32:26 -0800 | null | null |
568,930,692,551,221,250 | negative | 1 | Can't Tell | 0.684 | United | null | thebadvillain | null | 1 | @united do you know how to use twitter bro? Your terminal looks like it's in Bosnia. Here's another pic. http://t.co/M9Nywr5Kbs | null | 2015-02-20 16:30:21 -0800 | null | null |
568,929,299,350,179,840 | negative | 1 | Late Flight | 1 | United | null | JW_Blocker | null | 1 | @united you are by far the worst airline. 4 plane delays on 1 round trip flight. How is that possible. | null | 2015-02-20 16:24:49 -0800 | null | null |
568,928,251,554,299,900 | negative | 1 | Lost Luggage | 0.3407 | United | null | iamawarplane | null | 0 | @united I took care of it myself. Had to rent a car and drive 3 hours to retrieve my belongings. Due to united errors. | null | 2015-02-20 16:20:40 -0800 | Austin, Texas | null |
568,928,163,058,724,860 | negative | 0.6942 | Late Flight | 0.3702 | United | null | Charlie_Mich | null | 0 | @united now I'll probably miss my next connection! | null | 2015-02-20 16:20:18 -0800 | null | null |
568,927,730,160,549,900 | neutral | 1 | null | null | United | null | suijuris | null | 0 | @united any chance you'll ever do CPUs on your JFK-LAX like @AmericanAir? | [40.64993239, -73.78249589] | 2015-02-20 16:18:35 -0800 | New York, NY | Eastern Time (US & Canada) |
568,927,727,627,202,560 | negative | 1 | Late Flight | 1 | United | null | Charlie_Mich | null | 0 | @united you may think I'm joking or blowing it out of proportion but the last 8 united flights have been delayed or significantly Late Flight. | null | 2015-02-20 16:18:35 -0800 | null | null |
568,927,631,103,696,900 | negative | 1 | Late Flight | 1 | United | null | Schlubach | null | 1 | @united not the case. Now delayed due to "mechanical issues with no update on departure time". Just Cancelled Flight the goddamn flight so I go delta | null | 2015-02-20 16:18:12 -0800 | NY | Quito |
568,927,281,747,505,150 | negative | 1 | Late Flight | 1 | United | null | Charlie_Mich | null | 0 | @united 2 days and 3 planes with mechanical issues? Now over 1.5 hrs Late Flight sitting on this plane. This is insane!! | null | 2015-02-20 16:16:48 -0800 | null | null |
568,926,552,836,182,000 | negative | 1 | Customer Service Issue | 1 | United | null | ellembee | null | 0 | @united I didn't get a message from you. I'll resend numbers. | null | 2015-02-20 16:13:54 -0800 | chicago | Central Time (US & Canada) |
568,926,321,369,153,540 | neutral | 0.6735 | null | 0 | United | null | takwind_ | null | 0 | @united Yes, filled out the form last year. Don't have case number handy. Guess I'm not cut out for the historical society afterall | null | 2015-02-20 16:12:59 -0800 | New York | Nomad | Eastern Time (US & Canada) |
568,925,709,189,705,700 | negative | 1 | Bad Flight | 1 | United | null | StephanieWeyant | null | 0 | @United What idiot designed your seats? Armrest TV remote & resting elbows don't mix. Seatmate keeps changing channels & blasting volume. | null | 2015-02-20 16:10:33 -0800 | New York City | null |
568,925,583,939,375,100 | negative | 0.7118 | longlines | 0.3667 | United | null | archivelle | null | 0 | @united You can bump me up to Group 3 so I won't be forced to check my bag and wait 30+ minutes at LGA. | null | 2015-02-20 16:10:03 -0800 | New York | null |
568,924,206,152,306,700 | negative | 1 | Can't Tell | 0.6656 | United | null | KatieJelen | null | 0 | @united Listen, learn & do this: Remove your PQD requirement. It is insulting. ^HA | null | 2015-02-20 16:04:35 -0800 | Los Angeles, CA (via Philly) | Pacific Time (US & Canada) |
568,923,233,866,555,400 | positive | 1 | null | null | United | null | livingextreme | null | 0 | @united thank you for the reply. I will fill out the form and submit it as requested. Good to know you're paying attention! | null | 2015-02-20 16:00:43 -0800 | Grand Junction, Colorado | null |
568,922,616,800,657,400 | positive | 1 | null | null | United | null | Mimsw | null | 0 | @united Gate Agent Alavera is amazing | null | 2015-02-20 15:58:16 -0800 | Boulder, CO | Mountain Time (US & Canada) |
568,922,057,552,977,900 | negative | 0.6842 | Can't Tell | 0.6842 | United | null | KatieJelen | null | 1 | @united I need you...to be a better airline. ^LOL | null | 2015-02-20 15:56:03 -0800 | Los Angeles, CA (via Philly) | Pacific Time (US & Canada) |
568,921,968,818,270,200 | negative | 1 | Flight Attendant Complaints | 1 | United | null | EddieUmphrey | null | 1 | @united your agents forced me to check a carry on bag. When I received my bag I found your crew had stolen from me. U lost my business! | null | 2015-02-20 15:55:42 -0800 | MN, MI, NM | Eastern Time (US & Canada) |
568,921,625,715,814,400 | positive | 1 | null | null | United | null | KennethRMurray | null | 0 | @united wins top marks for customer service via Twitter. They turned a poor experience into a positive. Many thanks for the effort! 👍 | null | 2015-02-20 15:54:20 -0800 | Kenosha, WI | Central Time (US & Canada) |
568,921,407,813,521,400 | negative | 1 | Lost Luggage | 1 | United | null | chozee1 | null | 0 | @united Really....you charge me $25 to check a bag and then you put it on a different flight....still Don't have my bag!!! | null | 2015-02-20 15:53:28 -0800 | Clifton, NJ | null |
568,921,163,901,984,800 | negative | 1 | Customer Service Issue | 0.6329 | United | null | jbersack | null | 1 | @united Why haven't you released a travel advisory for IAD for tomorrow????!!!!!!!! | null | 2015-02-20 15:52:30 -0800 | ÜT: 38.763515,-77.718226 | Eastern Time (US & Canada) |
568,920,314,073,260,000 | negative | 1 | Bad Flight | 1 | United | null | BurkeCherrie | null | 0 | @united cross country flight SFO>BOS. No wifi, not even a can of soda and this quality inflight entertainment #sad http://t.co/xhlc30MTfF | null | 2015-02-20 15:49:07 -0800 | Brooklyn, NY | Eastern Time (US & Canada) |
568,919,686,978,641,900 | negative | 1 | Late Flight | 0.6526 | United | null | Schlubach | null | 1 | @united is really getting horrible. So much for tucking in my kids tonight. Delta transfers miles/status, right? http://t.co/H6HN33JJJE | null | 2015-02-20 15:46:38 -0800 | NY | Quito |
568,919,230,671,794,200 | neutral | 1 | null | null | United | null | aushianya | null | 0 | @united I just had an interview how long does it take before you hear back | null | 2015-02-20 15:44:49 -0800 | null | null |
568,918,820,632,404,000 | negative | 1 | Customer Service Issue | 0.6619 | United | null | iamawarplane | null | 1 | @united I think problem resolution should be decided on your end. Especially if you'd like me to continue flying your airline. | null | 2015-02-20 15:43:11 -0800 | Austin, Texas | null |
568,918,759,664,021,500 | negative | 1 | Can't Tell | 1 | United | null | jayw329 | null | 0 | @united roundtrip to London on @Delta ? I think I will! FYI that's another $1k you just lost. #moneynotspentonunited #unfriendlyskies | null | 2015-02-20 15:42:56 -0800 | New York, NY | Eastern Time (US & Canada) |
568,917,936,783,491,100 | negative | 0.6633 | Can't Tell | 0.3367 | United | null | jayw329 | null | 0 | @united already Flight Booking Problems next week's trip on @AmericanAir thanks for making the choice so easy #disunited #unfriendlyskies #servicefail | null | 2015-02-20 15:39:40 -0800 | New York, NY | Eastern Time (US & Canada) |
568,917,792,172,351,500 | positive | 1 | null | null | United | null | nfriesen1 | null | 0 | @United flight experiences R often frustrating, but 2day on UA5184 from CHI to WPG flight attendant April was #amazing! She's 1 of the best! | [49.73717309, -96.67646776] | 2015-02-20 15:39:06 -0800 | Winnipeg, MB Canada | Central Time (US & Canada) |
568,917,786,921,009,150 | negative | 0.6878 | Can't Tell | 0.3541 | United | null | archivelle | null | 0 | @united Also, group 5 is total BS. | null | 2015-02-20 15:39:05 -0800 | New York | null |
568,917,611,565,592,600 | negative | 1 | Late Flight | 0.6657 | United | null | archivelle | null | 1 | @united Don't ask me to be patient without offering something in return. | null | 2015-02-20 15:38:23 -0800 | New York | null |
568,917,429,033,652,200 | negative | 1 | Late Flight | 0.6154 | United | null | 4wordSOUL | null | 1 | @united just like clockwork, Friday afternoon flights from LAS to DEN running Late Flight. Why does this seem to happen so consistently #KeepIt100 | null | 2015-02-20 15:37:39 -0800 | Denver, CO | Mountain Time (US & Canada) |
568,917,261,869,674,500 | negative | 1 | Bad Flight | 0.697 | United | null | jayw329 | null | 0 | @united I will! On @AmericanAir @SouthwestAir @Delta or @JetBlue all of which will be getting my business. #unfriendlyskies #unbelievable | null | 2015-02-20 15:36:59 -0800 | New York, NY | Eastern Time (US & Canada) |
568,916,446,710,857,700 | positive | 1 | null | null | United | null | CEUGRATN | null | 0 | @united free booze for the Bach party would make it better! ORD-->MSY #Delayed #Again We will enjoy either way. Thanks! | null | 2015-02-20 15:33:45 -0800 | null | Central Time (US & Canada) |
568,916,345,506,566,140 | neutral | 1 | null | null | United | null | JPKirchmeier | null | 0 | @united (2/2) I have their name (boarding pass was in there, too). I think they might really need this. Any ideas? | null | 2015-02-20 15:33:21 -0800 | Evanston, IL | Central Time (US & Canada) |
568,916,213,130,096,640 | neutral | 1 | null | null | United | null | JPKirchmeier | null | 0 | @united - sitting in seat 10D on a flight back from Vegas to Chicago. Someone left a folder that looks important in the seat pocket. (1/2) | null | 2015-02-20 15:32:49 -0800 | Evanston, IL | Central Time (US & Canada) |
568,915,741,551,886,340 | negative | 1 | Customer Service Issue | 1 | United | null | cruzontour | null | 0 | @united incompetent/rude service today. Missed my connecting flight, then the customer service desk was terrible to me. Really upset w untd. | [29.98454639, -95.33856899] | 2015-02-20 15:30:57 -0800 | Los Angeles, CA | Alaska |
568,913,508,936,458,240 | negative | 1 | Bad Flight | 0.6907 | United | null | AtulKC | null | 0 | @united - terrible experience on UA415 on 17th. 1st exit row in economy has zero legroom. Have same row booked for return but can't change. | null | 2015-02-20 15:22:05 -0800 | Greater New York City Area | Eastern Time (US & Canada) |
568,911,315,026,063,360 | negative | 1 | Late Flight | 1 | United | null | DreLongo | null | 1 | @united 5.5 hours Late Flightr I've been in transit for a total of twelve hours...please just change the plane on flight 600 this is ridiculous SFO | null | 2015-02-20 15:13:22 -0800 | Boston | null |
568,910,880,416,464,900 | positive | 1 | null | null | United | null | ibrowning85 | null | 0 | @united all good man it isn't your fault that plane is having maintenance issues | null | 2015-02-20 15:11:38 -0800 | null | null |
568,910,220,644,237,300 | negative | 1 | Late Flight | 1 | United | null | fambai | null | 0 | @united this delay of flight UA4636 has been painful. I sure hope it doesn't cause me or my luggage) to miss my UA82 flight to New Delhi! | null | 2015-02-20 15:09:01 -0800 | the nation's capital | Eastern Time (US & Canada) |
568,909,613,770,211,300 | negative | 0.6778 | Can't Tell | 0.6778 | United | null | GoBeavs808 | null | 0 | @united Yes but unbelievable. Should have a free fare lock | null | 2015-02-20 15:06:36 -0800 | Radford HS | null |
568,908,748,732,760,060 | positive | 0.6755 | null | null | United | null | BattierCCIpuppy | null | 1 | “@united: @BattierCCIpuppy Your puppy is so cute. We look forward to having both of you on board. Thanks for the high five. ^EY” 👏👏 | null | 2015-02-20 15:03:10 -0800 | Sacramento, CA | null |
568,908,474,601,639,940 | negative | 1 | Late Flight | 1 | United | null | RegYohanan | null | 1 | @united worst AIRLINE
BEWARE THEY DO NOT MAINTAIN THERE PLAIN
BEEN ON THE RUNWAY THE PAST 4 HOURS!!!/ | null | 2015-02-20 15:02:04 -0800 | null | null |
568,905,448,897,654,800 | negative | 1 | Can't Tell | 0.6285 | United | null | wisemana | null | 0 | @united it should be free like other airlines! Again, it’s not 1997 anymore. | null | 2015-02-20 14:50:03 -0800 | washington, dc | Eastern Time (US & Canada) |
568,905,087,608,881,150 | negative | 0.665 | Late Flight | 0.335 | United | null | ChrisLaylin | null | 0 | @united Existing reservation is fine. I was talking about no longer having an 0600 CMH-ORD option. 0638 gets me in too Late Flight. | [0.0, 0.0] | 2015-02-20 14:48:37 -0800 | Powell, OH | Eastern Time (US & Canada) |
568,904,684,561,408,000 | neutral | 0.7008 | null | 0 | United | null | Heaton52 | null | 0 | @united please tell me I'm going to make my connecting flight from O'hare to #STL #SouthBendINWhere 🙏 http://t.co/qGwK10dEwv | null | 2015-02-20 14:47:01 -0800 | null | Central Time (US & Canada) |
568,903,773,491,306,500 | neutral | 0.68 | null | null | United | null | jacobburkholder | null | 0 | @united Lindsay and ??. Darn. Terrible memory on my part. I know they are headed back to IAD and then PIT tonight. | null | 2015-02-20 14:43:23 -0800 | #avgeek, United 1K | Central Time (US & Canada) |
568,903,479,722,246,140 | negative | 1 | Customer Service Issue | 0.3404 | United | null | caseymugar | null | 0 | @united I know. I’m sure you hear it all the time — don’t like the new seats. I’m a small guy, 5’ 6” and I feel the new planes are tight | null | 2015-02-20 14:42:13 -0800 | Culver City, CA | Pacific Time (US & Canada) |
568,903,193,930,764,300 | negative | 1 | Late Flight | 1 | United | null | Csqd | null | 0 | @united how about after 2.5 hrs at ORD another .5 on the tarmac + refuse to move me to an earlier flight you make it up to me? #iflyalot #bs | [41.9653255, -87.87535719] | 2015-02-20 14:41:05 -0800 | Vail, CO | Mountain Time (US & Canada) |
568,903,082,765,000,700 | neutral | 0.6202 | null | null | United | null | yuethomas | null | 0 | @united OK, thanks for the clarification. | null | 2015-02-20 14:40:39 -0800 | San Jose, CA | Pacific Time (US & Canada) |
568,902,492,118,888,450 | positive | 0.3414 | null | 0 | United | null | matsmall | null | 0 | @united When are you coming back to @IFlyOAKland? You have a huge East Bay customer base due to SFO and *I* miss you! | [0.0, 0.0] | 2015-02-20 14:38:18 -0800 | Oakland | Pacific Time (US & Canada) |
568,902,405,909,143,550 | negative | 1 | Can't Tell | 0.6582 | United | null | AlsoRococo | null | 1 | @united also doesn't help me. I'm a very frequent flier and united premiere gold. Apparently that means nothing. | null | 2015-02-20 14:37:57 -0800 | Los Angeles | Pacific Time (US & Canada) |
568,902,044,561,465,340 | negative | 1 | Late Flight | 1 | United | null | ibrowning85 | null | 0 | @united delayed another hour | null | 2015-02-20 14:36:31 -0800 | null | null |
568,901,828,055,707,650 | neutral | 1 | null | null | United | null | bethweesner | null | 0 | @united as a million mile flier I'm embarrassed to ask how long ago his launched? | null | 2015-02-20 14:35:40 -0800 | San Francisco, CA | Pacific Time (US & Canada) |
568,901,675,903,119,360 | negative | 1 | Flight Booking Problems | 0.3617 | United | null | ThePappaShacks | null | 0 | @united Can't beat the storm out of town if you wait to issue the policy until too Late Flight. NWS issued storm warning already... | null | 2015-02-20 14:35:03 -0800 | Denver | null |
568,900,980,080,709,600 | negative | 0.6718 | Can't Tell | 0.3435 | United | null | johnwoodRTR | null | 0 | @United @Skywest do it again! I will now miss one or probably both our Aspen events. #Fail | [37.78736562, -122.40865161] | 2015-02-20 14:32:17 -0800 | Hong Kong | Eastern Time (US & Canada) |
568,900,770,860,392,450 | negative | 1 | Lost Luggage | 1 | United | null | AlsoRococo | null | 1 | @united don't need your apologies, need my bag. Took 56 minutes from landing to get it. Unacceptable. | null | 2015-02-20 14:31:28 -0800 | Los Angeles | Pacific Time (US & Canada) |
568,900,079,962,075,140 | negative | 0.7129 | Bad Flight | 0.7129 | United | null | caseymugar | null | 0 | @united add wifi, entertainment and the old seats and i’ll come back. | null | 2015-02-20 14:28:43 -0800 | Culver City, CA | Pacific Time (US & Canada) |
568,899,587,424,931,840 | negative | 1 | Late Flight | 1 | United | null | ibrowning85 | null | 1 | @united so we fly into SFO and Honululu gets pushed back 3.5 hours and now it looks like more delays. I beg of you plz sort this out soon! | null | 2015-02-20 14:26:45 -0800 | null | null |
568,899,516,872,568,800 | positive | 1 | null | null | United | null | __ciberpepe | null | 0 | @united : thanks! i will catch my conection! :) | null | 2015-02-20 14:26:29 -0800 | null | null |
568,899,252,149,035,000 | negative | 1 | Bad Flight | 0.6739 | United | null | wisemana | null | 0 | @United super lame that you charge $8 for tv on an international flight to the US. It isn’t 1997! | null | 2015-02-20 14:25:26 -0800 | washington, dc | Eastern Time (US & Canada) |
568,898,792,755,470,340 | negative | 0.7112 | Late Flight | 0.3581 | United | null | CpyburnDC | null | 1 | @united as for volunteers to give up seats, people did! Now we sit for 25 minutes on plane waiting 4 them to add more people! #letsgo | null | 2015-02-20 14:23:36 -0800 | Washington, DC | Eastern Time (US & Canada) |
568,898,784,861,814,800 | negative | 0.6795 | Can't Tell | 0.3441 | United | null | nate2482 | null | 0 | @united 4016 529557. You going to transfer my car to me too? Because it's at the airport you couldn't get me too... | null | 2015-02-20 14:23:34 -0800 | Parkersburg, WV | Eastern Time (US & Canada) |
568,897,992,712,802,300 | negative | 1 | Lost Luggage | 0.6722 | United | null | AlsoRococo | null | 0 | @united next time I will not volunteer to let you gate check my bag for space, since you obviously can't deliver it in a timely manner. | null | 2015-02-20 14:20:25 -0800 | Los Angeles | Pacific Time (US & Canada) |
568,897,757,991,186,400 | negative | 1 | Lost Luggage | 0.6701 | United | null | AlsoRococo | null | 0 | @united I'm sorry it's cold in chicago, but I don't see why that means it takes 45 minutes for my priority bag to show up on the carousel. | null | 2015-02-20 14:19:29 -0800 | Los Angeles | Pacific Time (US & Canada) |
568,895,856,750,899,200 | neutral | 0.6772 | null | 0 | United | null | 44Stocker | null | 0 | @united how long does it take for customer feedback to respond to a complaint? | null | 2015-02-20 14:11:56 -0800 | null | null |
568,895,842,293,309,440 | negative | 1 | Can't Tell | 0.6478 | United | null | SchrammRyan | null | 0 | @united you are making me miss big snow in Montana. Not cool. | null | 2015-02-20 14:11:53 -0800 | null | Eastern Time (US & Canada) |
568,895,188,338,380,800 | negative | 1 | Flight Booking Problems | 0.3503 | United | null | jeeden_1 | null | 0 | @united you might be the only airline not offering waivers...keep up the good fight | null | 2015-02-20 14:09:17 -0800 | Purcellville, VA | null |
568,894,996,683,870,200 | neutral | 1 | null | null | United | null | jeeden_1 | null | 0 | @united or frontier ... http://t.co/n8WiNFu6C5 | null | 2015-02-20 14:08:31 -0800 | Purcellville, VA | null |
568,894,575,596,580,860 | positive | 1 | null | null | United | null | KennethRMurray | null | 0 | @united Thank you. Any help is appreciated. | null | 2015-02-20 14:06:51 -0800 | Kenosha, WI | Central Time (US & Canada) |
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