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568,894,256,070,287,360 | neutral | 1 | null | null | United | null | jayfalck | null | 0 | @united FYI, went through this on similar flight last week. | null | 2015-02-20 14:05:34 -0800 | Austin, TX | Central Time (US & Canada) |
568,894,073,345,437,700 | negative | 1 | Customer Service Issue | 0.3467 | United | null | jayfalck | null | 0 | @united I know where to check. My complaint is my ticket said dinner when I booked now it's changed to refreshments. Where's my refund? | null | 2015-02-20 14:04:51 -0800 | Austin, TX | Central Time (US & Canada) |
568,893,623,099,654,140 | negative | 1 | Lost Luggage | 1 | United | null | christinerimay | null | 0 | @united Bag MIA since Wednesday. Still no word where it is or if we'll ever see it again. #lostluggage #frustrated | null | 2015-02-20 14:03:03 -0800 | Someplace saving something | Eastern Time (US & Canada) |
568,893,275,907,575,800 | neutral | 1 | null | null | United | null | yuethomas | null | 0 | @united assume those benefits only apply to my own reservation. Any way my partner (on diff res) can use them? Can we combine res? | null | 2015-02-20 14:01:41 -0800 | San Jose, CA | Pacific Time (US & Canada) |
568,893,072,001,646,600 | neutral | 1 | null | null | United | null | jeeden_1 | null | 0 | @united or us air: http://t.co/Eis9hcNPrO | null | 2015-02-20 14:00:52 -0800 | Purcellville, VA | null |
568,892,505,829,347,300 | negative | 1 | Can't Tell | 0.6578 | United | null | jeeden_1 | null | 0 | @united we can't all be american airlines I suppose... http://t.co/0EWj7oKlji | null | 2015-02-20 13:58:37 -0800 | Purcellville, VA | null |
568,890,960,358,166,500 | negative | 1 | Bad Flight | 0.6458 | United | null | Paul_Faust | null | 1 | @united Love to report how horrible this flight is to your team. Let's make it worse...as they get to my seat...out of all snacks | null | 2015-02-20 13:52:29 -0800 | New York | null |
568,890,017,365,561,340 | neutral | 0.688 | null | 0 | United | null | jeeden_1 | null | 0 | @united uhuh.Group trying to get out of Nashville and into IAD today instead of tomorrow,why be preemptive though... https://t.co/yBv0xaowKv | null | 2015-02-20 13:48:44 -0800 | Purcellville, VA | null |
568,889,252,185,903,100 | positive | 1 | null | null | United | null | Coco_Flotte | null | 0 | @united thanks for moving my dad on to my my mom's flight. You helped make his birthday start with #FriendlyFriday Awesomeness! 4 paws up! | null | 2015-02-20 13:45:41 -0800 | Deutschland | Prague |
568,887,455,044,259,840 | negative | 1 | Cancelled Flight | 1 | United | null | nate2482 | null | 1 | @United you need to get it together 3 of 4 flights Cancelled Flightled stranded with no car and my baggage is lost! You NEVER get it right. | null | 2015-02-20 13:38:33 -0800 | Parkersburg, WV | Eastern Time (US & Canada) |
568,887,240,685,785,100 | neutral | 0.7246 | null | null | United | null | KeldaPharris | null | 1 | @united blood services, make your appt. today! 18009174929 http://t.co/6UXwPaduGS | null | 2015-02-20 13:37:42 -0800 | Aberdeen | Central Time (US & Canada) |
568,885,959,225,446,400 | negative | 1 | Customer Service Issue | 0.6806 | United | null | bretlonder | null | 0 | .@united It's worth saying that, if you litter in Singapore, you get caned. "But there are rules" says @united | null | 2015-02-20 13:32:36 -0800 | San Diego, CA | Central Time (US & Canada) |
568,885,581,297,651,700 | neutral | 0.6491 | null | 0 | United | null | jeeden_1 | null | 0 | @united Not waiving change fees with the snow storm coming tomorrow? IAD is under Winter Storm warning tomorrow already, what's up? | null | 2015-02-20 13:31:06 -0800 | Purcellville, VA | null |
568,885,556,718,907,400 | neutral | 0.661 | null | 0 | United | null | divvashi | null | 0 | @united yes! I'll be sending an email to customer service today. | null | 2015-02-20 13:31:00 -0800 | null | Eastern Time (US & Canada) |
568,885,498,464,374,800 | negative | 0.6706 | Customer Service Issue | 0.6706 | United | null | bretlonder | null | 0 | @united I'm fully aware, it's just that your rules are harsh toward the client. Especially since you're going to resell my seat for more $. | null | 2015-02-20 13:30:46 -0800 | San Diego, CA | Central Time (US & Canada) |
568,885,117,373,927,400 | negative | 1 | Damaged Luggage | 0.6383 | United | null | AlexanderPancoe | null | 1 | @united why I won't check my carry on. Watched a handler throw this bag -- miss the conveyer belt -- sat there 10 min http://t.co/lyoocx5mSH | null | 2015-02-20 13:29:16 -0800 | Chicago | Central Time (US & Canada) |
568,884,491,294,351,360 | negative | 1 | Customer Service Issue | 1 | United | null | ADolledUpBlog | null | 1 | @united why? So I can waste more of time on this airline to get an automated message? Disappointing as always. | null | 2015-02-20 13:26:46 -0800 | Salt Lake City, UT | Mountain Time (US & Canada) |
568,884,473,040,752,640 | negative | 1 | Customer Service Issue | 0.6503 | United | null | andreamvdlg | null | 1 | @united this means within one week i will have filed 2 compensation complaints to your website | null | 2015-02-20 13:26:42 -0800 | Edinbrah | Eastern Time (US & Canada) |
568,884,344,221,081,600 | negative | 0.6869 | Can't Tell | 0.3434 | United | null | andreamvdlg | null | 0 | @united not 100% sure, however my ticket included one checked bag, therefore this charge was extra and completely unanticipated. | null | 2015-02-20 13:26:11 -0800 | Edinbrah | Eastern Time (US & Canada) |
568,884,211,739,971,600 | positive | 0.6561 | null | null | United | null | d_goodspeed | null | 0 | “@united: @d_goodspeed We will follow up with our Maintenance team. Thanks for the tweet. ^KP” THANK YOU! United Cares! | [33.63992689, -84.44705534] | 2015-02-20 13:25:40 -0800 | USA | Central Time (US & Canada) |
568,883,744,246,878,200 | negative | 1 | Customer Service Issue | 0.662 | United | null | KennethRMurray | null | 0 | @united Terribly disappointed. Confirmed reservation delayed and your cust. service staff was not helpful in finding an alternate solution. | null | 2015-02-20 13:23:48 -0800 | Kenosha, WI | Central Time (US & Canada) |
568,883,664,219,537,400 | neutral | 1 | null | null | United | null | middlebrowmadam | null | 0 | @united this is for a check-in luggage. Employee told me not to include wheels in the dimensions. | null | 2015-02-20 13:23:29 -0800 | Southern California | Pacific Time (US & Canada) |
568,883,475,534,745,600 | neutral | 1 | null | null | United | null | dlm_3 | null | 0 | @united [email protected] | null | 2015-02-20 13:22:44 -0800 | Global | Eastern Time (US & Canada) |
568,883,108,377,808,900 | neutral | 1 | null | null | United | null | Bigmenk65 | null | 0 | @united if I had a ticket refunded which I purchased, for my brother to fly...could I then used the refunded credit for me to fly? Respond | null | 2015-02-20 13:21:17 -0800 | null | null |
568,882,789,082,222,600 | negative | 1 | Late Flight | 0.6522 | United | null | andreamvdlg | null | 1 | @united this is besides the fact that one week ago you delayed me by 18 hours. i am not impressed at all. | null | 2015-02-20 13:20:00 -0800 | Edinbrah | Eastern Time (US & Canada) |
568,882,601,261,273,100 | negative | 1 | Customer Service Issue | 0.648 | United | null | andreamvdlg | null | 0 | @united its my one and only checked bag, which is checked to edinburgh, however i am being charged randomly from dc to newark | null | 2015-02-20 13:19:16 -0800 | Edinbrah | Eastern Time (US & Canada) |
568,882,449,922,416,640 | negative | 1 | Customer Service Issue | 0.3438 | United | null | andreamvdlg | null | 0 | @united with the purchase of my ticket i am entitled to check in 1 bag however i am being charged an extra 25 dollars for domestic transport | null | 2015-02-20 13:18:40 -0800 | Edinbrah | Eastern Time (US & Canada) |
568,882,079,091,400,700 | negative | 1 | Bad Flight | 1 | United | null | justindoll | null | 1 | @united Thank U for the 1hr delay then boarding us onto a plane that reeks of vomit, flight attendant indicated it wasn't cleaned properly. | null | 2015-02-20 13:17:11 -0800 | Salt Lake City, UT | Mountain Time (US & Canada) |
568,881,812,174,299,140 | negative | 1 | Can't Tell | 0.672 | United | null | ADolledUpBlog | null | 0 | @United I have never been so grossed out in my life. What a disappointment-yet again-flying with you. | null | 2015-02-20 13:16:07 -0800 | Salt Lake City, UT | Mountain Time (US & Canada) |
568,881,593,395,208,200 | neutral | 1 | null | null | United | null | SocialMktgFella | null | 0 | @united need to add service dog to my itinerary for tomorrow | [0.0, 0.0] | 2015-02-20 13:15:15 -0800 | San Francisco, CA | Pacific Time (US & Canada) |
568,881,580,015,366,140 | negative | 1 | Late Flight | 1 | United | null | ADolledUpBlog | null | 1 | @united thanks for delaying my flight for an hour, and then boarding us onto a flight that REEKS of vomit because it wasn't cleaned properly | null | 2015-02-20 13:15:12 -0800 | Salt Lake City, UT | Mountain Time (US & Canada) |
568,881,357,583,097,860 | negative | 0.6747 | Bad Flight | 0.3477 | United | null | d_goodspeed | null | 0 | @united just landed. Might want to check flight 304 plane from Houston. That sound was during takeoff & landing http://t.co/QKquRagGoO | [33.64314381, -84.44252134] | 2015-02-20 13:14:19 -0800 | USA | Central Time (US & Canada) |
568,880,036,234,682,400 | negative | 1 | Can't Tell | 0.6632 | United | null | megane_ko | null | 1 | @united I can't even look at you right now. I'll call you when I'm not so mad. | null | 2015-02-20 13:09:04 -0800 | Montana | Mountain Time (US & Canada) |
568,878,265,814,949,900 | neutral | 1 | null | null | United | null | bugstory | null | 0 | @united DM ed u the request num | null | 2015-02-20 13:02:02 -0800 | Baltimore, MD | Eastern Time (US & Canada) |
568,878,121,958,694,900 | negative | 1 | Customer Service Issue | 1 | United | null | bugstory | null | 0 | @united I requested an online refund option they denied saying the ticket was used, hope they understand the problem from your approach | null | 2015-02-20 13:01:28 -0800 | Baltimore, MD | Eastern Time (US & Canada) |
568,877,993,453,420,540 | negative | 0.6639 | Late Flight | 0.3706 | United | null | LRuns4Cupcakes | null | 0 | @united Nope, still sitting at the gate! | null | 2015-02-20 13:00:57 -0800 | NY | null |
568,877,085,479,071,740 | neutral | 1 | null | null | United | null | Gouwerijn | null | 0 | @united bagage which i take to in the cabin i dont need to check-in,correct? | null | 2015-02-20 12:57:21 -0800 | Alphen aan den Rijn | Amsterdam |
568,875,530,671,554,560 | neutral | 1 | null | null | United | null | bugstory | null | 0 | @united exactly | null | 2015-02-20 12:51:10 -0800 | Baltimore, MD | Eastern Time (US & Canada) |
568,874,741,249,007,600 | negative | 0.6972 | Late Flight | 0.6972 | United | null | bugstory | null | 0 | @united the passengers waited inside the flight on the runway and returned back in o gate that should not count as a valid journey | null | 2015-02-20 12:48:02 -0800 | Baltimore, MD | Eastern Time (US & Canada) |
568,874,496,507,174,900 | negative | 1 | Cancelled Flight | 1 | United | null | bugstory | null | 0 | @united yes it is partly used, the del-ewr is used, the return flight was Cancelled Flightled due to technical glitch in operations | null | 2015-02-20 12:47:03 -0800 | Baltimore, MD | Eastern Time (US & Canada) |
568,873,730,182,504,450 | positive | 1 | null | null | United | null | dekt | null | 0 | @united thank you.. Appreciate the response | null | 2015-02-20 12:44:01 -0800 | San Francisco | Pacific Time (US & Canada) |
568,873,474,392,854,500 | neutral | 0.6628 | null | null | United | null | youRsoMoney | null | 0 | @united Old school ride home to LAX from Houston #flyingRetro http://t.co/6asuwx3Kv0 | null | 2015-02-20 12:43:00 -0800 | Los Angeles | Pacific Time (US & Canada) |
568,873,031,428,415,500 | negative | 1 | Late Flight | 1 | United | null | ssapol5722 | null | 0 | .@united I appreciate you looking. Can you compensate me on anything for my troubles? Still haven't taken off for a 10:30 am flight | null | 2015-02-20 12:41:14 -0800 | New Jersey | Quito |
568,872,291,427,160,060 | neutral | 1 | null | null | United | null | PaintboxGirl | null | 0 | @united mine is GJQX6J husband is A587CW (Can't DM for some reason.) | null | 2015-02-20 12:38:18 -0800 | New York State | Central Time (US & Canada) |
568,872,120,471,687,200 | positive | 1 | null | null | United | null | urno12 | null | 0 | @united thank you thank you thank you for contacting me. Thank you for the offer of a $1000 travel certificate #unitedairlines | null | 2015-02-20 12:37:37 -0800 | bonkers in Yonkers | New Delhi |
568,871,357,007,704,060 | negative | 1 | Customer Service Issue | 0.6644 | United | null | TaraNorden | null | 1 | @united Another terrible experience with United. Discrimination. Delays. And no help from customer service #united #notimpressed | null | 2015-02-20 12:34:35 -0800 | Chicago | Central Time (US & Canada) |
568,871,340,498,821,100 | neutral | 1 | null | null | United | null | bubnub | null | 0 | @united Hi, we are flying into IAD tomorrow evening. Do you expect delays or Cancelled Flightlations with the snow storm? | null | 2015-02-20 12:34:31 -0800 | null | null |
568,871,143,022,731,260 | negative | 1 | Can't Tell | 1 | United | null | PaintboxGirl | null | 0 | @united If a business decision is made that inconveniences and possibly causes lost customers, is it a good business decision? #Cranky | null | 2015-02-20 12:33:44 -0800 | New York State | Central Time (US & Canada) |
568,870,394,708,545,540 | positive | 1 | null | null | United | null | bugstory | null | 0 | @united sent a DM just now. Thanks I am incredibly happy the fast response I got via Twitter than via customer care. Thank you | null | 2015-02-20 12:30:45 -0800 | Baltimore, MD | Eastern Time (US & Canada) |
568,868,944,557,133,800 | negative | 0.6583 | Late Flight | 0.6583 | United | null | benjaminslavin | null | 0 | @united please provide update on UA 791. This flight has been stranded by united with no information from the crew on the plane. | null | 2015-02-20 12:25:00 -0800 | null | Quito |
568,868,515,857,322,000 | negative | 0.6588 | Can't Tell | 0.3294 | United | null | dcharb10 | null | 1 | @united thanks for reminding me how much easier it is to fly Southwest! Get more agents at sfo 25! | null | 2015-02-20 12:23:17 -0800 | Midwest | null |
568,868,305,697,525,760 | positive | 1 | null | null | United | null | BattierCCIpuppy | null | 0 | @united perfect! That works! Thank you! | null | 2015-02-20 12:22:27 -0800 | Sacramento, CA | null |
568,865,640,569,806,850 | negative | 0.6743 | Flight Booking Problems | 0.3423 | United | null | abigailedge | null | 0 | @united That's still one day over my visa expiring on June 9, which is why I booked my flight on that day. | null | 2015-02-20 12:11:52 -0800 | Brighton, UK | London |
568,864,796,717,805,600 | neutral | 1 | null | null | United | null | ScribblersNook | null | 0 | @united Followback so I can DM plz | null | 2015-02-20 12:08:31 -0800 | Atlanta, GA | Eastern Time (US & Canada) |
568,862,914,154,770,400 | negative | 1 | Flight Attendant Complaints | 0.6842 | United | null | GottaGoFlying | null | 0 | @united MIA-EWR #384 😄😄😄 excellent crew. EWR-IAD #3589 😡😡😡 No crew to load bags - waiting w/ door open freezing. 20 mins past departure. | null | 2015-02-20 12:01:02 -0800 | null | Eastern Time (US & Canada) |
568,862,907,850,743,800 | negative | 1 | Customer Service Issue | 1 | United | null | _jesseeka | null | 0 | @united your customer service is crap. | [42.37525611, -71.24042938] | 2015-02-20 12:01:00 -0800 | Massachusetts | Eastern Time (US & Canada) |
568,860,978,231,709,700 | negative | 0.6799 | Flight Attendant Complaints | 0.6799 | United | null | michaelotto71 | null | 0 | @united thanks for having ground crews that are surprised when flights arrive. #beingsuckontarmacsucks! | null | 2015-02-20 11:53:20 -0800 | USA | null |
568,860,389,640,962,050 | positive | 1 | null | null | United | null | vnpeace | null | 0 | @united mechanical issue. Looks like they got it fixed! Thanks for your concern. | null | 2015-02-20 11:51:00 -0800 | null | null |
568,860,308,980,117,500 | negative | 0.6545 | Cancelled Flight | 0.3306 | United | null | Scottsimanek | null | 0 | @united UA1023 sitting on Tarmac at ORD when there are visibly gates open. Reassign our gate. | null | 2015-02-20 11:50:41 -0800 | null | null |
568,859,726,315,827,200 | positive | 1 | null | null | United | null | AndyA3 | null | 0 | @united thanks | null | 2015-02-20 11:48:22 -0800 | San Francisco | Pacific Time (US & Canada) |
568,859,503,472,422,900 | negative | 0.642 | Flight Attendant Complaints | 0.642 | United | null | DT_Les | null | 0 | @united Usually an issue with Express our of SFO. Positive note: Mainline p.s. was enjoyable. | null | 2015-02-20 11:47:29 -0800 | null | null |
568,859,157,253,611,500 | negative | 1 | Customer Service Issue | 0.6407 | United | null | DavidM2357 | null | 0 | @united No. SATO rebooked me. Just upset that my travel office had to fix this, and you couldn't. | null | 2015-02-20 11:46:06 -0800 | Charleston, SC | null |
568,858,368,829,313,000 | negative | 0.7087 | Can't Tell | 0.3707 | United | null | StartupReport | null | 3 | @united kind of unnerving to watch the guy deicing your plane text on his phone the whole time http://t.co/QdXfT9qqT9 | null | 2015-02-20 11:42:58 -0800 | Portland | Pacific Time (US & Canada) |
568,858,361,011,154,940 | negative | 1 | Flight Booking Problems | 0.6591 | United | null | AMaxwellKerr | null | 2 | @united refreshes my browser right before checkout.error load message. Ticket price increased $358 in a matter of sec. DoUNotWantMyBusiness? | null | 2015-02-20 11:42:56 -0800 | null | null |
568,857,956,470,517,760 | negative | 1 | Can't Tell | 1 | United | null | DubsterCali | null | 1 | @united @JedediahBila Why is United voted every year as one of the worst airlines? Do enjoy that title? You should give Jedediah free passes | null | 2015-02-20 11:41:20 -0800 | Corrupt California | Pacific Time (US & Canada) |
568,857,374,934,601,700 | negative | 0.6706 | longlines | 0.3412 | United | null | shanp611 | null | 0 | @united I think you should board from the back of the plane #whatstheholdup #CHItoCLE | null | 2015-02-20 11:39:01 -0800 | Cleveland, OH | null |
568,855,505,747,095,550 | positive | 0.6639 | null | 0 | United | null | YouSoFancy | null | 0 | @united On the plane but thanks! Maybe don't let so many people check in by themselves - teeming with morons. | null | 2015-02-20 11:31:36 -0800 | Being not the one | Pacific Time (US & Canada) |
568,855,468,975,759,360 | negative | 1 | Bad Flight | 0.674 | United | null | Paul_Faust | null | 1 | @united Thanks...seat made for a 6 year old and a broken TV. 20 flights/year...my last on your airline. | null | 2015-02-20 11:31:27 -0800 | New York | null |
568,855,465,842,466,800 | neutral | 0.6838 | null | 0 | United | null | ItsmeAndrewC | null | 0 | @united UA6357 needs de-icing! Stat! We've waited our turn... | null | 2015-02-20 11:31:26 -0800 | null | null |
568,855,251,123,449,860 | neutral | 0.7034 | null | 0 | United | null | AndyA3 | null | 0 | @united yes I've boarded this way many times & have never had to show my pass on the Tarmac multiple times. Path was railed off. Only 1 way | null | 2015-02-20 11:30:35 -0800 | San Francisco | Pacific Time (US & Canada) |
568,855,071,322,198,000 | negative | 0.6733 | Cancelled Flight | 0.6733 | United | null | vnpeace | null | 0 | @united @bobwesson fair enough United. everybody is doing the best they can. Although that "slight delay" is turning into a Cancelled Flightlation. | null | 2015-02-20 11:29:52 -0800 | null | null |
568,854,401,802,051,600 | negative | 1 | Lost Luggage | 0.3437 | United | null | christinerimay | null | 0 | @united Still waiting on our bag! Never got delivered yesterday. Can't reach a real person for help. Sending DM with ref number. | null | 2015-02-20 11:27:12 -0800 | Someplace saving something | Eastern Time (US & Canada) |
568,854,214,136,479,740 | negative | 1 | Bad Flight | 0.6774 | United | null | MikeJJT | null | 1 | @united worst flight experience I've ever had. Will never ever fly your airline again. | null | 2015-02-20 11:26:28 -0800 | New York, NY | Eastern Time (US & Canada) |
568,854,082,536,001,540 | negative | 0.6531 | Customer Service Issue | 0.6531 | United | null | VCollins82 | null | 0 | @united why do I have to go thru the details of the flight I want w/ the recording to then repeat ALL when a real person gets on the line? | null | 2015-02-20 11:25:56 -0800 | Washington, DC | null |
568,853,249,551,409,150 | positive | 1 | null | null | United | null | Easy_E_ | null | 0 | @united Looks like they came through. Thanks again for the help. | null | 2015-02-20 11:22:38 -0800 | Tri State NY area... | Eastern Time (US & Canada) |
568,853,244,476,309,500 | neutral | 1 | null | null | United | null | ScribblersNook | null | 0 | @united anything yet JJ? | null | 2015-02-20 11:22:36 -0800 | Atlanta, GA | Eastern Time (US & Canada) |
568,851,544,537,481,200 | negative | 1 | Customer Service Issue | 0.3586 | United | null | bugstory | null | 0 | @united why would a person take hours and hours of wait time just to tell a lie | null | 2015-02-20 11:15:51 -0800 | Baltimore, MD | Eastern Time (US & Canada) |
568,851,512,509,800,450 | negative | 1 | Customer Service Issue | 0.6593 | United | null | ssapol5722 | null | 0 | @united hey! DM not working. UA 307! | null | 2015-02-20 11:15:43 -0800 | New Jersey | Quito |
568,851,396,923,146,240 | negative | 1 | Customer Service Issue | 0.6804 | United | null | bugstory | null | 0 | @united the refund team is far from customer care courtesy they need training on work ethics. So it's like sir u r lying how can I help | null | 2015-02-20 11:15:16 -0800 | Baltimore, MD | Eastern Time (US & Canada) |
568,850,852,909,342,700 | negative | 1 | Flight Booking Problems | 0.6806 | United | null | DuncanKneeDeep | null | 1 | @united splitting up my flights quadruples the price | null | 2015-02-20 11:13:06 -0800 | The Gaming Cartel | Amsterdam |
568,850,826,552,320,000 | negative | 1 | Customer Service Issue | 0.6787 | United | null | bugstory | null | 0 | @united contd... I am being told that I am asking for a refund on a used ticket on a flight that got Cancelled Flightled how is the ticket used? | null | 2015-02-20 11:13:00 -0800 | Baltimore, MD | Eastern Time (US & Canada) |
568,850,600,261,226,500 | negative | 1 | Customer Service Issue | 1 | United | null | bugstory | null | 0 | @united after several trials and several hours of waiting on phone to contact customer care to get my refund all I get is cold shoulder | null | 2015-02-20 11:12:06 -0800 | Baltimore, MD | Eastern Time (US & Canada) |
568,849,007,641,911,300 | negative | 1 | Late Flight | 0.3763 | United | null | PFcurator | null | 1 | @united I booked and paid for a flight to get me to Denver at a specific time for a meeting. You failed... It wasn't caused by weather | null | 2015-02-20 11:05:46 -0800 | null | null |
568,848,928,466,198,500 | positive | 1 | null | null | United | null | MarthaH65165635 | null | 0 | @united since when did you get so good again! 4 transcontinental flights in 72h. What a pleasure/relief you were. | null | 2015-02-20 11:05:27 -0800 | null | null |
568,848,699,960,332,300 | negative | 1 | Cancelled Flight | 1 | United | null | PFcurator | null | 0 | @united what I don't understand isn't flight that I paid premium for getting Cancelled Flighted and the best you can do is next available flight... | null | 2015-02-20 11:04:33 -0800 | null | null |
568,848,259,008,962,560 | negative | 1 | Bad Flight | 1 | United | null | PamelaBacorn | null | 1 | @united Flight is awful only one lavatory functioning, and people lining up, bumping, etc. because can't use 1st class bathroom. Ridiculous | null | 2015-02-20 11:02:48 -0800 | Santa Barbara CA | Pacific Time (US & Canada) |
568,847,735,530,643,460 | neutral | 1 | null | null | United | null | rkjohnson2 | null | 0 | @united Are the current on board food menus available anywhere online? | null | 2015-02-20 11:00:43 -0800 | null | null |
568,847,616,404,004,860 | neutral | 0.6907 | null | null | United | null | VidFall | null | 0 | @United Airlines Is Changing Its MileagePlus Program: Winners And Losers http://t.co/F1yvAiO9ul http://t.co/vGlx6Ykwqg | null | 2015-02-20 11:00:15 -0800 | USA | Eastern Time (US & Canada) |
568,847,199,460,835,300 | negative | 0.6718 | Late Flight | 0.6718 | United | null | geoff_lane | null | 1 | @united actually we aren't. Still parked here. | null | 2015-02-20 10:58:35 -0800 | D.C. | Eastern Time (US & Canada) |
568,846,499,431,338,000 | neutral | 1 | null | null | United | null | ant_kneee | null | 0 | Can I put sun in my carry on? RT “@united: @ant_kneee Right now 0 would be a heat wave, so enjoy the warmth! Can you bring some home? ^JJ” | null | 2015-02-20 10:55:48 -0800 | Chicago & Worldwide | Central Time (US & Canada) |
568,845,724,110,213,100 | positive | 1 | null | null | United | null | rockstarbrands | null | 0 | @united Thanks! | null | 2015-02-20 10:52:43 -0800 | YHZ | Atlantic Time (Canada) |
568,845,539,405,656,060 | positive | 1 | null | null | United | null | Easy_E_ | null | 0 | @united thanks for prompt response. Another hour to enjoy vacation! Perhaps a bug in the app as it still shows 2:55. | null | 2015-02-20 10:51:59 -0800 | Tri State NY area... | Eastern Time (US & Canada) |
568,844,772,191,940,600 | negative | 0.6667 | Flight Booking Problems | 0.6667 | United | null | DuncanKneeDeep | null | 1 | @united Why can I only apply one travel certificate per itinerary even when I have multiple flights? | null | 2015-02-20 10:48:56 -0800 | The Gaming Cartel | Amsterdam |
568,844,097,374,560,260 | positive | 0.6889 | null | null | United | null | alinosa | null | 0 | @united appreciate the sentiment and you were able to get me off the ground;still missed connection | null | 2015-02-20 10:46:16 -0800 | South Texas | Central Time (US & Canada) |
568,844,078,730,727,400 | negative | 1 | Flight Booking Problems | 0.6333 | United | null | paul_chard63 | null | 0 | @united I log in, view reservations, try view specific reservation & takes me back to login page, | null | 2015-02-20 10:46:11 -0800 | Celebration, FL | Eastern Time (US & Canada) |
568,842,531,531,681,800 | neutral | 0.6717 | null | 0 | United | null | paul_chard63 | null | 1 | @united it just goes round & round, it's be going on for weeks, | null | 2015-02-20 10:40:02 -0800 | Celebration, FL | Eastern Time (US & Canada) |
568,842,357,069,770,750 | positive | 0.7185 | null | null | United | null | datachick | null | 0 | Thank you @united for your prompt assistance. | [43.68346133, -79.61394084] | 2015-02-20 10:39:21 -0800 | Toronto, ON | Eastern Time (US & Canada) |
568,841,631,585,021,950 | negative | 1 | Lost Luggage | 0.6739 | United | null | iamawarplane | null | 1 | @united 3 times my flight has been delayed and I miss my next flight. This time you've lost my baggage. No clean clothes. $337 flight. Thx! | null | 2015-02-20 10:36:28 -0800 | Austin, Texas | null |
568,841,528,455,659,500 | neutral | 0.3375 | null | 0 | United | null | dlm_3 | null | 0 | @united I looked on the email chain and there is not one | null | 2015-02-20 10:36:03 -0800 | Global | Eastern Time (US & Canada) |
568,840,701,850,419,200 | negative | 1 | Flight Booking Problems | 1 | United | null | mikebrandes | null | 0 | @united why the hell do my miles expire? Was really looking forward to accruing enough for a free flight in 10 years. | null | 2015-02-20 10:32:46 -0800 | Minneapolis, MN | Eastern Time (US & Canada) |
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