age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
19
M
2QJ2I0Y
Town
No Membership
20-03-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
19:53:47
15
34.24
48,579.62
24
618.95
No
Yes
No
Not Applicable
Too many ads
1
43
M
0MZL8CK
null
Silver Membership
21-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
23:55:57
11
1,217.026025
11,586.82
10
null
Yes
No
Yes
Solved
Poor Website
1
61
M
7A3N7YF
Town
Gold Membership
07-08-2015
Yes
CID23408
Without Offers
Smartphone
Fiber_Optic
15:14:58
22
75.61
29,885.92
15
707.64
Yes
No
Yes
No Information Available
No reason specified
0
25
M
GZHAOBH
null
Basic Membership
22-04-2015
Yes
CID60854
Credit/Debit Card Offers
Smartphone
Wi-Fi
6:53:56
7
838.51
5,788.13
15
622.56
Yes
No
No
Not Applicable
Poor Product Quality
1
43
F
6Y367XZ
Town
Platinum Membership
06-01-2016
Yes
CID20164
Credit/Debit Card Offers
Both
Fiber_Optic
8:56:29
-999
1,115.44
16,684.51
8
798.17
No
Yes
Yes
No Information Available
No reason specified
0
64
F
HO8RCZO
Town
Platinum Membership
20-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
3:12:02
18
57.72
8,277.35
6
736.73
Yes
No
No
Not Applicable
Poor Product Quality
0
41
F
V3O21IE
Town
Basic Membership
11-09-2015
Yes
CID58595
Without Offers
Desktop
Fiber_Optic
1:19:47
8
33.36
37,768.51
26
604.11
No
Yes
Yes
Unsolved
Too many ads
1
25
M
HP9FN3T
City
No Membership
13-07-2016
Yes
CID4026
Gift Vouchers/Coupons
Smartphone
Mobile_Data
13:27:34
9
343.94
41,126.44
19
974.631706
No
Yes
Yes
Solved
No reason specified
1
55
M
LPXHI4U
Town
Silver Membership
03-08-2015
?
CID40063
Without Offers
Smartphone
Mobile_Data
7:13:21
4
219.05
41,281.16
6
625.25
No
Yes
No
Not Applicable
Poor Website
1
11
M
580UZH6
Town
Basic Membership
19-02-2015
Yes
CID41347
Without Offers
Desktop
Fiber_Optic
18:40:04
13
116.02
21,693.67
26
695.11
No
Yes
Yes
Solved
Poor Website
1
44
M
BN9Q025
Town
Basic Membership
04-12-2016
Yes
CID62841
Gift Vouchers/Coupons
Desktop
Wi-Fi
14:35:11
16
508.85
30,557.82
14
662.57
No
Yes
No
Not Applicable
Poor Website
1
24
F
O2KF7UP
null
Basic Membership
12-03-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
9:01:34
8
153.56
9,676.72
Error
576.57
Yes
No
No
Not Applicable
Poor Website
1
29
F
JO8CP40
null
Basic Membership
23-11-2016
Yes
xxxxxxxx
Without Offers
?
Wi-Fi
5:36:55
-999
253.72
23,013.52
22
634.83
No
Yes
No
Not Applicable
Poor Product Quality
1
13
F
8S8ZYZY
Town
Silver Membership
18-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
21:42:00
17
864.714643
2,079.09
10
779.33
Yes
No
No
Not Applicable
Too many ads
0
52
F
SAU5BCA
null
Gold Membership
26-08-2016
?
CID63487
Credit/Debit Card Offers
Smartphone
Mobile_Data
17:50:13
20
456.83
44,689.82
27
1,112.739158
Yes
No
Yes
Solved
Poor Product Quality
0
58
F
271KFXW
City
Platinum Membership
07-06-2017
?
CID33534
Credit/Debit Card Offers
Desktop
Fiber_Optic
13:41:19
17
132.92
1,127.99
24
1,322.575114
Yes
No
No
Not Applicable
Poor Product Quality
0
17
F
J3E1TBN
Town
Basic Membership
17-10-2016
?
CID4139
Without Offers
Smartphone
Fiber_Optic
12:33:51
20
69.12
21,338.68
19
580.08
Yes
No
Yes
Solved
Too many ads
1
49
F
PCP7RCH
Town
Basic Membership
24-08-2017
Yes
CID3011
Credit/Debit Card Offers
?
Mobile_Data
16:38:41
12
528.69
41,508.2
19
514.88
Yes
No
No
Not Applicable
Too many ads
1
12
F
LQ6E0RN
Town
Premium Membership
05-08-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
3:37:29
3
106.92
23,592.99
Error
731.09
No
Yes
Yes
Solved in Follow-up
Poor Website
0
46
M
C62I1MK
Town
No Membership
14-04-2017
Yes
CID24652
Gift Vouchers/Coupons
Desktop
Fiber_Optic
8:45:15
26
-744.152183
41,204.19
28
511.24
Yes
No
Yes
Solved in Follow-up
Poor Website
1
41
F
KGXZM0N
City
Premium Membership
24-03-2016
?
CID7660
Credit/Debit Card Offers
Smartphone
Fiber_Optic
1:40:50
20
259.48
52,364.1
3
754.06
Yes
Yes
Yes
Solved
Products always in Stock
0
55
F
W6BJGC2
Town
Silver Membership
16-05-2015
Yes
CID16773
Without Offers
Smartphone
Fiber_Optic
14:11:36
9
206.9
92,339.86
4
713.64
Yes
No
Yes
Unsolved
Quality Customer Care
0
20
M
DMUUVSP
null
No Membership
05-03-2016
?
CID59928
Credit/Debit Card Offers
Smartphone
Fiber_Optic
3:44:23
19
172.02
31,400.21
15
937.536601
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
36
M
38PG78H
Town
Basic Membership
22-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
18:14:47
11
115.51
49,140.15
24
559.24
No
Yes
No
Not Applicable
Poor Website
1
63
M
9AHGQEC
null
Premium Membership
08-06-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
3:38:05
15
33.08
13,600.81
3
756.55
No
Yes
No
Not Applicable
Quality Customer Care
0
40
M
HEURGEW
City
Gold Membership
19-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
20:30:16
12
326.26
9,725.68
28
708.22
No
Yes
No
Not Applicable
Too many ads
0
14
M
QXX06SC
null
No Membership
14-01-2017
Yes
CID33600
Credit/Debit Card Offers
Both
Fiber_Optic
11:50:22
5
240.15
36,728.22
7
580.04
Yes
No
Yes
Solved in Follow-up
Too many ads
1
62
F
TSPYC3K
null
Gold Membership
08-09-2015
?
CID29871
Gift Vouchers/Coupons
?
Fiber_Optic
4:44:53
18
729.99
17,310.78
6
1,169.011131
Yes
No
No
Not Applicable
No reason specified
1
45
F
LKXICVN
Town
No Membership
01-05-2016
No
xxxxxxxx
Without Offers
?
Fiber_Optic
10:50:08
13
83.27
3,013.03
19
928.80537
No
Yes
Yes
Solved
Poor Product Quality
1
38
M
RYAOTA2
City
Premium Membership
29-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:14:39
12
74.53
46,842.21
8
742.44
No
Yes
No
Not Applicable
Products always in Stock
0
27
F
ZRDXAOJ
City
No Membership
29-09-2016
Yes
CID2554
Gift Vouchers/Coupons
Smartphone
Mobile_Data
16:45:31
21
206.92
46,870.05
24
583.99
No
Yes
No
Not Applicable
No reason specified
1
30
F
86VM0LD
Town
Premium Membership
15-01-2016
Yes
CID37298
Without Offers
Smartphone
Mobile_Data
14:52:05
6
32.37
5,267.07
8
723.49
Yes
No
No
Not Applicable
Poor Customer Service
0
38
M
DQNORZW
Town
Silver Membership
30-06-2015
Yes
CID63095
Without Offers
Smartphone
Fiber_Optic
1:15:22
6
107.24
41,091.19
23
749.31
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
62
M
AZ2BSOM
Town
Gold Membership
01-08-2015
?
CID56134
Credit/Debit Card Offers
Desktop
Wi-Fi
18:15:56
-999
719.82
2,044.93
13
675.54
Yes
Yes
No
Not Applicable
Too many ads
1
49
F
K8Y67KG
Town
Basic Membership
07-08-2015
Yes
CID49452
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:17:14
23
47.45
41,083.45
29
657.67
No
Yes
Yes
Solved
Poor Product Quality
1
59
M
41UPY0C
Town
Gold Membership
01-05-2016
Yes
CID10251
Without Offers
Desktop
Mobile_Data
4:43:37
-999
141.4
23,772.04
23
1,222.895245
No
Yes
No
Not Applicable
Poor Website
0
31
M
8L8ON39
Village
Silver Membership
11-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
22:39:21
13
487.12
8,816.18
9
755.48
Yes
Yes
No
Not Applicable
No reason specified
0
10
M
VERASJX
Town
Premium Membership
01-03-2015
Yes
CID15257
Gift Vouchers/Coupons
Desktop
Fiber_Optic
16:25:39
24
43.03
13,633.05
24
784.51
No
Yes
Yes
Solved in Follow-up
Too many ads
0
61
F
M3BFAU0
Town
No Membership
06-08-2016
?
CID62779
Without Offers
Smartphone
Mobile_Data
16:18:46
23
41.44
46,567.64
21
917.646429
No
Yes
No
Not Applicable
Poor Customer Service
1
56
F
TRSC9IF
City
Gold Membership
02-02-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
21:14:38
16
118.96
26,375.97
Error
null
Yes
No
No
Not Applicable
Poor Customer Service
0
63
F
9N1Z29D
Town
Silver Membership
13-11-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
13:46:01
14
1,440.854039
47,405.71
29
649.8
Yes
No
Yes
No Information Available
Poor Customer Service
1
64
M
VNFRFWQ
null
Premium Membership
26-09-2017
?
CID44173
Without Offers
Desktop
Wi-Fi
18:42:24
21
31.94
26,798.77
5
778.7
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
37
M
QD3R0ZZ
City
Silver Membership
01-01-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
2:24:42
8
446.24
79,115.95
18
757.41
Yes
Yes
Yes
Solved in Follow-up
Reasonable Price
0
30
M
W4ZRT4N
City
Basic Membership
02-02-2017
?
CID40986
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
6:08:25
-999
32.63
15,331.59
17
677.43
Yes
No
Yes
Solved
Poor Customer Service
1
22
F
TCZNA4N
City
Premium Membership
17-08-2015
No
xxxxxxxx
Without Offers
Both
Mobile_Data
1:39:21
8
382.3
5,100.77
13
715.58
Yes
No
Yes
Unsolved
Poor Customer Service
0
20
F
7NPDNM3
Village
Basic Membership
25-05-2015
?
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
3:51:39
10
407.79
31,146.02
28
695.972596
Yes
No
No
Not Applicable
Poor Product Quality
1
59
F
EHKFJ23
Village
Gold Membership
21-09-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
18:51:27
23
503.76
62,808.61
13
826.23
Yes
No
No
Not Applicable
Reasonable Price
0
58
F
ZEB5N4X
Village
Gold Membership
27-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
9:56:27
21
250.18
35,109.91
24
747.01
Yes
No
No
Not Applicable
Poor Website
0
63
M
MHO0Q94
null
Platinum Membership
02-05-2015
Yes
CID25288
Credit/Debit Card Offers
Smartphone
Mobile_Data
10:27:01
5
-824.111988
45,544.09
25
767.89
Yes
No
Yes
Unsolved
Poor Website
0
52
M
C8WFKU6
City
Gold Membership
14-03-2016
?
CID53394
Credit/Debit Card Offers
Desktop
Wi-Fi
11:23:43
6
263.35
4,245.4
5
631.91
Yes
No
No
Not Applicable
Poor Website
1
51
M
NVSEW6K
City
Gold Membership
09-11-2015
Yes
CID20117
Gift Vouchers/Coupons
Smartphone
Wi-Fi
10:12:33
19
203.97
27,435.35
23
607.79
No
Yes
No
Not Applicable
Poor Product Quality
1
53
F
QWJK98A
City
Gold Membership
16-05-2017
?
CID42176
Gift Vouchers/Coupons
?
Fiber_Optic
8:15:30
15
87.93
42,199.19
26
398.664706
Yes
No
Yes
Solved
No reason specified
0
53
M
G9CRZE8
Town
Silver Membership
19-05-2015
Yes
CID24183
Gift Vouchers/Coupons
Desktop
Wi-Fi
9:37:41
14
333.29
14,389.65
21
1,150.281028
No
Yes
Yes
Solved
Poor Website
1
61
F
FCMX0HJ
Town
Gold Membership
09-11-2016
Yes
xxxxxxxx
Without Offers
Both
Fiber_Optic
10:52:26
15
-61.696665
5,305.39
22
698.57
Yes
Yes
Yes
No Information Available
Poor Customer Service
1
49
F
FM7IWF4
Town
Silver Membership
17-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
2:37:16
16
-956.132724
43,645.52
13
635.34
Yes
No
No
Not Applicable
Poor Customer Service
1
64
F
4KDDYJ5
null
Silver Membership
14-05-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
22:10:23
19
131.79
6,622.48
30.35689112
743.5
No
Yes
Yes
Unsolved
Too many ads
0
19
F
0LWNG9N
Town
Platinum Membership
15-04-2016
?
CID1617
Without Offers
Desktop
Mobile_Data
23:01:00
18
329.21
23,638.05
Error
740.35
Yes
No
Yes
Solved
Reasonable Price
0
62
F
GP3XV18
City
Gold Membership
17-09-2016
Yes
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
16:31:58
13
221.14
16,860.24
28
661.9
No
Yes
No
Not Applicable
Poor Product Quality
1
35
Unknown
XB74GKH
Town
Gold Membership
08-07-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
18:27:19
12
40.15
8,876.53
13
703.14
No
Yes
No
Not Applicable
Poor Customer Service
0
15
M
GSQA9A4
City
Basic Membership
22-05-2016
Yes
CID8182
Without Offers
Desktop
Fiber_Optic
19:00:34
21
67.2
41,917.97
6
-483.856401
Yes
No
No
Not Applicable
Too many ads
1
30
F
HOEKJKE
City
Platinum Membership
07-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
18:16:19
17
393.86
40,789.55
10
689.396441
Yes
Yes
No
Not Applicable
Poor Product Quality
0
61
M
SDR3BSJ
Town
No Membership
25-09-2015
?
CID43397
Credit/Debit Card Offers
Smartphone
Wi-Fi
7:52:46
8
-818.438268
42,708.76
28
658.92
Yes
No
Yes
Solved
No reason specified
1
40
M
NP2XWWE
Town
Gold Membership
20-12-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
5:20:19
18
55.03
6,279.52
16
648.45
No
Yes
Yes
Solved in Follow-up
Poor Website
1
24
M
81GJL36
Town
Platinum Membership
10-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
11:18:24
9
-670.438504
84,556.34
19
764.08
Yes
Yes
No
Not Applicable
Reasonable Price
0
59
F
H2OWJ85
Town
Basic Membership
10-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
19:09:24
15
52.43
25,082.35
18
229.91639
No
Yes
Yes
Solved
Poor Customer Service
1
36
M
6Q3K5AB
City
Gold Membership
26-02-2016
Yes
CID12650
Credit/Debit Card Offers
Desktop
Wi-Fi
10:56:26
12
44.67
69,072.38
11
780.82
Yes
No
No
Not Applicable
User Friendly Website
0
45
M
TJV5ETG
Town
No Membership
30-05-2017
Yes
CID6624
Without Offers
Smartphone
Mobile_Data
23:29:36
11
983.21
3,960.63
12
94.96339
No
Yes
Yes
Solved
Poor Product Quality
1
38
F
Z0FHOT9
City
Gold Membership
06-06-2017
Yes
CID55277
Without Offers
Desktop
Wi-Fi
9:01:21
19
32.94
16,447.72
10
795.86
No
Yes
No
Not Applicable
Too many ads
0
31
F
4VXZWR5
Town
No Membership
04-10-2015
Yes
CID15958
Credit/Debit Card Offers
Smartphone
Mobile_Data
23:44:07
22
382.51
18,192.25
20
625
No
Yes
No
Not Applicable
No reason specified
1
12
F
6WEW45Q
Village
Basic Membership
04-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
11:21:51
20
143.06
1,217.91
26
647.31
No
Yes
No
Not Applicable
No reason specified
1
31
F
BYV7SCU
Town
No Membership
19-04-2015
?
CID49398
Gift Vouchers/Coupons
Smartphone
Mobile_Data
21:38:56
22
54.59
16,074.48
27
666.71
No
Yes
Yes
Unsolved
Too many ads
1
31
F
S4A92DB
Town
Basic Membership
27-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:30:26
6
136.83
1,568.37
22
958.476025
Yes
No
Yes
No Information Available
Poor Customer Service
1
26
M
LSYVA74
City
Platinum Membership
27-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
5:52:56
4
400.38
53,716.48
-15.5775125
777.41
Yes
Yes
No
Not Applicable
User Friendly Website
0
22
M
JFCWHDG
Town
Silver Membership
18-03-2017
Yes
CID15611
Gift Vouchers/Coupons
Both
Mobile_Data
11:09:08
12
206.44
23,570.68
8
714.64
Yes
No
No
Not Applicable
Too many ads
0
56
F
7FP0ZBG
Town
Platinum Membership
22-11-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
2:00:43
18
175.09
10,241.39
22
null
No
Yes
No
Not Applicable
Poor Website
0
63
F
PWQMDMQ
City
Gold Membership
04-08-2015
?
CID39016
Without Offers
Smartphone
Wi-Fi
19:40:29
1
120.76
15,243.12
15
1,158.282427
No
Yes
Yes
Solved
Too many ads
1
63
M
EJLCL3W
City
Basic Membership
21-07-2017
?
CID28552
Without Offers
?
Wi-Fi
6:57:49
9
292.19
12,709.81
11
null
Yes
Yes
No
Not Applicable
Too many ads
1
15
M
TQFLWIG
Village
No Membership
07-01-2017
Yes
CID23038
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
5:14:32
14
239.01
43,597.33
26
598.15
Yes
No
No
Not Applicable
Poor Website
1
24
F
HF4N87N
Town
No Membership
02-06-2016
Yes
CID22492
Credit/Debit Card Offers
?
Mobile_Data
16:35:30
16
487.9
38,180.79
21
677.13
Yes
No
No
Not Applicable
Poor Product Quality
1
38
M
7W1MJK0
City
No Membership
08-02-2017
?
CID13824
Credit/Debit Card Offers
Both
Wi-Fi
22:17:05
10
-850.176922
43,289.35
10
635.08
No
Yes
No
Not Applicable
No reason specified
1
51
M
YR52HQC
Village
Platinum Membership
18-04-2015
Yes
CID53639
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
16:23:28
8
665.39
12,558.34
24
790.93
Yes
Yes
No
Not Applicable
Poor Product Quality
0
25
M
BCJSYK0
Village
Silver Membership
16-11-2015
Yes
CID58078
Credit/Debit Card Offers
Smartphone
Fiber_Optic
15:21:15
5
352.89
3,509.41
28
745.49
No
Yes
No
Not Applicable
Poor Website
0
57
F
TSFU56D
City
No Membership
05-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
22:41:21
12
187.9
25,112.41
29
684.85
Yes
No
No
Not Applicable
No reason specified
1
13
F
JI13LJJ
Town
Gold Membership
09-11-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
16:26:43
-999
182.79
3,913.99
-7.203747536
700.52
Yes
No
No
Not Applicable
Too many ads
0
15
M
KJJ7BPV
City
Premium Membership
29-02-2016
?
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
4:34:42
11
194.93
2,338.15
24
783.94
Yes
No
No
Not Applicable
Too many ads
0
58
F
ZTJ5HCZ
Town
Basic Membership
10-05-2016
Yes
CID51696
Credit/Debit Card Offers
Desktop
Wi-Fi
0:27:35
7
1,101.002889
16,558.87
29
546.83
Yes
No
No
Not Applicable
Poor Product Quality
1
62
M
O2SXAEL
Village
Platinum Membership
28-11-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
16:49:29
14
32.08
20,924.57
11
792.94
No
Yes
Yes
Solved
Products always in Stock
0
15
M
GY5AUUJ
Town
Gold Membership
16-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
9:26:10
16
465.86
64,391.31
-18.05418907
760.55
Yes
No
Yes
Solved
Products always in Stock
0
62
F
XSGA8UF
Town
Gold Membership
30-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
15:12:13
-999
69.23
38,534.02
14
761.38
No
Yes
Yes
Solved
User Friendly Website
0
30
M
SJHOHA7
Town
Silver Membership
15-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
3:51:05
21
32.79
9,843.86
17
719.35
Yes
No
Yes
No Information Available
Poor Website
1
40
M
S6TFVU1
Town
Silver Membership
19-08-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
22:10:32
-999
50.34
28,174.85
22
313.265272
No
Yes
Yes
Solved in Follow-up
No reason specified
0
62
F
ADO73JH
City
Premium Membership
17-02-2015
?
CID6171
Without Offers
Smartphone
Mobile_Data
14:30:18
10
74.41
29,239.85
24
454.786719
No
Yes
No
Not Applicable
Poor Product Quality
0
49
F
WED82D2
City
Gold Membership
09-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
6:01:14
15
52.83
1,886.91
6
758.42
No
Yes
Yes
Solved in Follow-up
Products always in Stock
0
51
F
IYFRPP9
City
Gold Membership
11-04-2015
?
CID23928
Credit/Debit Card Offers
Smartphone
Mobile_Data
4:37:30
14
736.09
3,046.71
28
675.03
Yes
Yes
No
Not Applicable
Poor Website
1
24
M
SB62Z7B
City
No Membership
13-11-2017
Yes
CID14618
Credit/Debit Card Offers
Smartphone
Wi-Fi
13:24:41
-999
809.12
15,014.6
21
672.79
No
Yes
Yes
No Information Available
Poor Product Quality
1
23
M
V4C42HJ
Town
No Membership
28-10-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
4:04:57
15
101.29
49,460.33
Error
615.53
No
Yes
No
Not Applicable
Poor Product Quality
1
23
M
IU0SKKU
City
Premium Membership
18-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
3:33:56
20
976.101078
6,451.02
23
764.44
Yes
No
No
Not Applicable
Poor Product Quality
0
41
M
XPGMEQL
Town
Gold Membership
19-02-2015
Yes
CID9443
Without Offers
Desktop
Wi-Fi
20:17:55
7
166.58
34,685.06
14
626.4
No
Yes
Yes
No Information Available
No reason specified
1
64
F
4F4YCFB
City
Gold Membership
21-06-2016
Yes
CID44074
Credit/Debit Card Offers
Smartphone
Mobile_Data
1:15:04
23
842.138665
9,876.07
14
731.81
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
30
F
ZAZGAR4
Town
Gold Membership
03-09-2016
?
CID37967
Credit/Debit Card Offers
Smartphone
Fiber_Optic
13:46:57
13
-1,151.174242
37,646.53
18
722.85
Yes
No
Yes
No Information Available
Poor Website
0