age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
37
F
O1NWO36
Town
No Membership
18-07-2015
Yes
CID25705
Without Offers
Smartphone
Fiber_Optic
19:35:04
10
39.31
16,955.69
8
516.25
No
Yes
Yes
No Information Available
Poor Customer Service
1
11
M
THSRBLV
Town
Platinum Membership
03-04-2016
No
xxxxxxxx
Without Offers
?
Mobile_Data
19:34:05
15
109.28
38,756.43
10
704.78
No
Yes
No
Not Applicable
No reason specified
0
19
M
3K6KKHP
Town
No Membership
27-11-2016
Yes
CID50310
Gift Vouchers/Coupons
Desktop
Fiber_Optic
22:44:07
15
266.17
26,480.8
6
666.93
Yes
No
Yes
No Information Available
Too many ads
1
20
M
S5IPEB2
City
Premium Membership
16-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
16:30:18
7
229.28
8,206.87
7
427.408138
No
Yes
No
Not Applicable
Poor Product Quality
0
43
M
3IXO8CB
City
No Membership
06-05-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
18:27:43
2
586.43
32,866.6
18
1,074.609172
Yes
Yes
No
Not Applicable
Poor Product Quality
1
64
M
KYFM49G
null
Basic Membership
21-08-2017
Yes
CID5365
Without Offers
Smartphone
Wi-Fi
5:49:29
9
386.15
28,697.7
9
555.77
Yes
No
Yes
No Information Available
Poor Product Quality
1
33
M
HLA13KB
City
Basic Membership
12-05-2016
Yes
CID57272
Credit/Debit Card Offers
?
Wi-Fi
4:17:46
9
82.31
49,632.02
19
656.33
No
Yes
Yes
Solved
Poor Product Quality
1
10
F
CT76SQG
City
Premium Membership
12-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
10:59:00
3
492.29
6,505.22
19
null
Yes
No
No
Not Applicable
Quality Customer Care
0
25
F
77KJROF
City
Basic Membership
03-09-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
16:34:43
11
30.18
12,413.76
9
null
Yes
No
No
Not Applicable
Too many ads
1
17
F
ZL6WKVV
Town
Platinum Membership
29-09-2016
Yes
CID53801
Gift Vouchers/Coupons
Desktop
Fiber_Optic
0:05:36
14
141.83
32,223.46
29
1,193.164919
No
Yes
Yes
No Information Available
Poor Product Quality
0
28
F
K0QVUUB
Village
No Membership
13-10-2015
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
18:17:04
21
223.77
16,009.1
Error
616.89
Yes
No
No
Not Applicable
Poor Website
1
17
M
WK9ZZRU
Village
Platinum Membership
29-09-2017
?
CID50934
Gift Vouchers/Coupons
Desktop
Wi-Fi
17:27:59
-999
82.42
36,996.83
14
752.76
Yes
No
No
Not Applicable
Poor Website
0
35
F
S2Y6AT6
City
Silver Membership
09-05-2017
?
CID43132
Credit/Debit Card Offers
Desktop
Wi-Fi
7:32:18
9
263.45
5,540.77
10
null
No
Yes
Yes
Unsolved
Products always in Stock
0
64
F
4KP865K
Town
Gold Membership
24-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
16:46:33
11
64.74
12,004.97
20
761.66
No
Yes
Yes
No Information Available
Poor Product Quality
0
12
F
NYP25LP
City
Gold Membership
31-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
17:04:33
13
363.42
29,077.92
27
null
Yes
Yes
Yes
Unsolved
Poor Product Quality
0
24
M
DLUW7S8
City
Silver Membership
18-09-2017
Yes
CID33531
Credit/Debit Card Offers
Desktop
Wi-Fi
3:13:38
19
72.7
49,893.85
Error
630.83
Yes
No
Yes
Unsolved
Too many ads
1
27
F
L5DJJTM
City
Silver Membership
17-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
16:11:59
21
32.23
9,299.1
18
null
Yes
No
Yes
Unsolved
Poor Website
0
41
M
TZX3XC2
Town
Basic Membership
24-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
5:00:45
23
102.65
852.03
5
588.4
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
25
M
GVNV7M1
Town
No Membership
01-05-2016
Yes
CID57869
Without Offers
Desktop
Fiber_Optic
17:44:28
18
44.03
22,338.25
25
65.727396
Yes
No
Yes
Unsolved
Poor Product Quality
1
25
M
P52GMCI
Town
No Membership
14-01-2015
?
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
7:02:49
16
48.22
39,897.26
6
678.6
Yes
No
No
Not Applicable
No reason specified
1
55
M
QWYCUV3
Town
No Membership
08-10-2017
?
CID18011
Gift Vouchers/Coupons
Smartphone
Mobile_Data
12:41:58
22
168.15
48,647.99
21
657.07
No
Yes
Yes
Solved
Too many ads
1
46
M
FZQT9OM
Town
Basic Membership
25-06-2017
Yes
CID25762
Without Offers
Smartphone
Wi-Fi
1:45:27
13
91.94
6,147.45
11
null
No
Yes
No
Not Applicable
Too many ads
1
23
M
B7NZLPO
City
Basic Membership
21-08-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
11:59:37
3
228.1
24,081.75
10
571.98
Yes
Yes
Yes
Unsolved
Poor Customer Service
1
32
F
P5GHRFR
City
No Membership
16-07-2015
No
xxxxxxxx
Without Offers
Both
Mobile_Data
3:24:24
11
374.46
48,989.22
10
668.22
No
Yes
Yes
Solved
Poor Product Quality
1
13
F
KCJY9MS
Town
Silver Membership
23-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
11:11:59
11
-798.885259
27,628.67
28
701.05
Yes
No
Yes
No Information Available
Poor Product Quality
1
22
M
1XO285V
Town
Platinum Membership
06-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
0:32:21
13
331.95
12,941.09
29
715.17
Yes
Yes
No
Not Applicable
No reason specified
0
50
M
CHGDNQC
null
Premium Membership
30-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
10:34:43
13
1,231.862838
42,226.3
4
343.232799
Yes
No
Yes
Solved
Reasonable Price
0
52
M
W5KTCZH
Town
Gold Membership
02-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
16:53:09
11
49.66
24,526.53
23
611.68
Yes
No
No
Not Applicable
Too many ads
1
50
F
HVKJ0TF
City
Silver Membership
29-09-2016
Yes
CID14963
Credit/Debit Card Offers
Desktop
Mobile_Data
15:34:18
5
227.01
4,969.32
7
753.22
No
Yes
No
Not Applicable
User Friendly Website
0
51
M
QVGW0YQ
null
Silver Membership
15-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
8:17:24
20
144.12
14,957.28
18
695.41
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
47
M
D3UNEK2
City
Premium Membership
26-12-2015
No
xxxxxxxx
Without Offers
Both
Wi-Fi
21:06:30
9
277.39
34,611.1
11
743.42
No
Yes
Yes
Solved in Follow-up
Too many ads
0
28
M
G2LTZFL
Town
Silver Membership
30-11-2017
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
20:15:33
18
329.95
14,305.49
23
709.81
Yes
No
No
Not Applicable
Poor Website
0
58
M
BL8FI3U
Town
Silver Membership
11-11-2016
?
CID14647
Gift Vouchers/Coupons
Smartphone
Wi-Fi
1:39:28
12
285.74
4,260.51
40.49476776
740.47
Yes
No
Yes
Solved
Poor Customer Service
0
55
F
CGRGN7L
Town
Silver Membership
27-07-2016
Yes
CID1387
Without Offers
Smartphone
Mobile_Data
1:10:59
-999
31.56
1,918.77
7
783.68
No
Yes
No
Not Applicable
No reason specified
0
47
F
LWCRANF
Village
Gold Membership
04-08-2015
Yes
CID11815
Without Offers
Both
Wi-Fi
15:53:50
12
-834.584675
49,140.01
19
680.43
Yes
No
No
Not Applicable
Poor Customer Service
1
39
M
EU9LG0Z
City
Gold Membership
15-05-2015
No
xxxxxxxx
Without Offers
?
Fiber_Optic
4:04:23
6
32.37
21,148
14
814.99
Yes
No
Yes
Solved in Follow-up
Quality Customer Care
0
33
F
TCADQ1D
Town
Basic Membership
08-01-2016
Yes
CID1819
Credit/Debit Card Offers
Desktop
Wi-Fi
8:43:39
9
992.606153
3,466.59
18
600.9
No
Yes
Yes
Solved
No reason specified
1
36
M
E37L0HP
City
Gold Membership
21-08-2016
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
21:24:15
21
473.58
37,791.14
28
703.31
Yes
Yes
Yes
No Information Available
Too many ads
0
31
F
1AUTQBY
City
Basic Membership
02-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
2:37:57
20
55.77
36,428.46
25
609.31
Yes
No
No
Not Applicable
Poor Product Quality
1
59
F
X208N00
null
Silver Membership
05-05-2015
Yes
CID55724
Credit/Debit Card Offers
?
Fiber_Optic
13:06:27
9
72.92
19,959.48
7
742.39
Yes
No
Yes
Solved
User Friendly Website
0
51
M
KUB0DBL
Village
Platinum Membership
04-08-2015
?
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
4:47:32
14
238.85
1,411.71
9
854.094762
Yes
Yes
Yes
No Information Available
Reasonable Price
0
29
M
DMVNG4V
Town
Gold Membership
08-09-2016
?
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
21:55:41
15
296.41
36,885.11
8
null
Yes
No
No
Not Applicable
Quality Customer Care
0
29
M
0D6ED6T
Town
Basic Membership
28-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
2:01:34
15
59.24
19,496.21
16
517.48
No
Yes
No
Not Applicable
Poor Website
1
38
F
55A5PRY
Town
Silver Membership
03-06-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
1:18:56
11
189.16
43,245.76
26
null
No
Yes
No
Not Applicable
Poor Customer Service
0
17
M
2037H2F
City
Gold Membership
19-03-2017
Yes
CID8769
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
16:59:26
8
33.71
28,777.62
20
794.89
No
Yes
Yes
Solved
Poor Product Quality
0
33
M
VCMQZGY
City
Basic Membership
25-01-2015
?
CID20763
Gift Vouchers/Coupons
?
Fiber_Optic
20:08:24
10
907.316063
13,000.28
Error
626.49
No
Yes
No
Not Applicable
Poor Customer Service
1
36
F
IHMCO16
Village
Silver Membership
20-04-2015
Yes
CID61024
Credit/Debit Card Offers
Desktop
Wi-Fi
7:47:14
6
149.65
29,242.76
25
null
No
Yes
No
Not Applicable
Poor Product Quality
1
12
F
8HLAT8R
Town
No Membership
05-09-2016
Yes
CID28639
Credit/Debit Card Offers
Smartphone
Wi-Fi
19:23:53
19
802.24
38,854.92
8
271.851749
Yes
Yes
Yes
No Information Available
No reason specified
1
60
M
GJHLCMN
null
No Membership
04-12-2015
Yes
CID21066
Gift Vouchers/Coupons
Smartphone
Wi-Fi
7:15:29
18
341.46
33,256.64
12
547.09
Yes
No
No
Not Applicable
No reason specified
1
50
M
KQICPBE
Town
Silver Membership
28-04-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
16:54:33
16
1,085.58
35,948.75
52.92367389
684.83
Yes
No
No
Not Applicable
Too many ads
1
64
F
QO6H97E
Town
Silver Membership
10-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
22:41:50
2
467.93
64,897.76
Error
700.37
Yes
No
Yes
Solved
Reasonable Price
0
64
F
BTFRM8P
Village
Gold Membership
23-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
0:57:36
22
1,542.603248
32,096.74
14
688.42
No
Yes
No
Not Applicable
Poor Customer Service
1
35
M
E8U6YBW
Town
Platinum Membership
19-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
4:30:59
13
84.78
65,945.93
5
1,084.913972
Yes
No
Yes
Unsolved
Quality Customer Care
0
24
F
9A1Y79A
Village
Silver Membership
28-05-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
21:42:13
10
30.35
28,386.98
18
365.696233
Yes
No
No
Not Applicable
No reason specified
0
63
F
4WDOZ4B
City
Basic Membership
22-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
6:26:51
7
208.54
1,857.79
Error
null
No
Yes
No
Not Applicable
No reason specified
1
32
F
S8SU94B
Town
Basic Membership
12-05-2017
Yes
CID57266
Without Offers
?
Fiber_Optic
0:28:24
15
31.49
5,879.22
24
712.91
Yes
No
Yes
Solved in Follow-up
Poor Website
1
64
M
9MB59RB
Town
Basic Membership
09-01-2017
?
CID6356
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
4:02:48
17
75.44
16,938.32
10
421.580217
Yes
No
No
Not Applicable
Poor Customer Service
1
39
M
G1I7X71
Town
Premium Membership
02-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
9:55:09
16
68.32
29,104.51
13
734.14
Yes
No
Yes
No Information Available
No reason specified
0
58
F
QV7JUGF
City
Basic Membership
12-06-2016
?
CID9170
Gift Vouchers/Coupons
Desktop
Mobile_Data
8:16:55
10
33.78
24,554.29
26
698.42
No
Yes
No
Not Applicable
Poor Customer Service
1
39
F
TKQMRBH
City
Silver Membership
05-11-2016
Yes
CID39051
Credit/Debit Card Offers
?
Fiber_Optic
15:30:43
13
94.7
22,434.37
10
675.79
No
Yes
No
Not Applicable
Poor Product Quality
1
64
M
BE0YEZ6
null
Silver Membership
17-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:38:41
15
58.88
15,392.44
25
715.84
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
22
F
0OHHC44
City
Gold Membership
17-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
17:10:53
16
145.02
28,573.69
7
734.19
No
Yes
No
Not Applicable
Poor Website
0
36
F
Z9LD3ZR
Town
Silver Membership
29-12-2017
Yes
CID45358
Credit/Debit Card Offers
Desktop
Wi-Fi
19:32:13
17
50.86
40,662.51
28
771.44
Yes
No
No
Not Applicable
Poor Product Quality
0
22
F
KKXZ9VZ
Town
No Membership
15-02-2016
Yes
CID42311
Credit/Debit Card Offers
Smartphone
Wi-Fi
12:09:54
17
81.62
23,106.04
5
641.46
Yes
No
Yes
No Information Available
No reason specified
1
22
F
M3WQTW0
City
Premium Membership
25-09-2015
Yes
CID22104
Without Offers
Desktop
Mobile_Data
13:07:46
10
1,167.59
1,080.75
27
null
Yes
Yes
No
Not Applicable
Poor Product Quality
0
45
F
OW8LO6Q
Town
Silver Membership
12-02-2016
Yes
CID45306
Gift Vouchers/Coupons
Smartphone
Mobile_Data
6:23:29
12
30.8
6,923.62
12
1,043.989962
No
Yes
No
Not Applicable
Too many ads
1
37
F
2RG3RLV
City
No Membership
04-06-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
7:43:12
19
32.49
43,597.19
Error
1,171.732139
Yes
No
Yes
Solved in Follow-up
Poor Website
1
35
M
N71OCOX
null
No Membership
12-10-2015
?
CID29831
Without Offers
Smartphone
Wi-Fi
9:42:16
7
67.96
28,915.39
24
523.41
Yes
No
No
Not Applicable
Poor Customer Service
1
12
M
EJJOPVN
Village
Silver Membership
12-09-2015
Yes
CID3773
Credit/Debit Card Offers
Desktop
Mobile_Data
16:07:09
13
66.36
4,096.95
25
703.64
Yes
No
Yes
Unsolved
No reason specified
1
17
F
AE1F3G7
City
Platinum Membership
06-04-2016
Yes
CID30735
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
1:58:24
24
244.17
31,400.8
22
709.01
Yes
No
Yes
No Information Available
Poor Product Quality
0
61
M
RE4VVTL
Town
Platinum Membership
06-04-2016
?
CID38756
Gift Vouchers/Coupons
Desktop
Mobile_Data
10:25:39
7
861.33
94,860.46
4
762.67
No
Yes
Yes
Unsolved
Reasonable Price
0
41
F
DSSAP3O
Town
Basic Membership
08-01-2016
Yes
CID6959
Gift Vouchers/Coupons
Smartphone
Mobile_Data
9:16:04
5
932.15
26,369.37
12
576.16
Yes
No
No
Not Applicable
Poor Website
1
41
M
W04BJ1S
City
Basic Membership
19-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
6:10:25
8
226.88
1,115.23
42.15055139
516.45
No
Yes
Yes
Solved
Too many ads
1
25
M
Q99RM0I
null
Basic Membership
12-07-2015
Yes
CID42837
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
0:19:29
16
48.45
14,816.8
24
615.47
No
Yes
No
Not Applicable
Poor Website
1
49
M
PVUFPH3
Village
Basic Membership
21-11-2017
Yes
CID52144
Without Offers
Desktop
Fiber_Optic
18:54:48
8
230.32
9,460.38
19
566.25
No
Yes
Yes
Solved in Follow-up
Poor Website
1
28
F
VFQOQJR
City
No Membership
16-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
3:17:29
14
147.52
7,916.6
16
211.6999
No
Yes
No
Not Applicable
Too many ads
1
63
M
0IQ5B9A
Town
Silver Membership
30-03-2017
?
CID41440
Without Offers
Smartphone
Wi-Fi
15:09:10
13
53.95
14,249.39
Error
684.3
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
57
M
C2G9OZV
Town
No Membership
08-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
5:45:58
5
344.38
46,809.3
6
619.89
Yes
No
No
Not Applicable
Poor Website
1
58
M
S1I53RN
Town
Silver Membership
26-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
3:47:23
12
104.61
24,370.42
23
196.107564
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
56
M
1TEDTR7
Town
Platinum Membership
13-04-2016
?
CID2082
Gift Vouchers/Coupons
Desktop
Wi-Fi
10:06:03
15
259.81
32,153.81
24
717.77
Yes
No
No
Not Applicable
Poor Customer Service
0
38
M
2S1JOOG
Village
Platinum Membership
05-12-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
5:39:08
15
284.5
37,136.51
4
719.39
Yes
Yes
No
Not Applicable
User Friendly Website
0
61
M
PMICLGV
Town
Platinum Membership
23-08-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
20:27:12
16
1,052.94
49,812.95
22
771.75
Yes
No
Yes
Solved in Follow-up
Poor Website
0
48
M
925URE7
Town
Premium Membership
22-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
2:30:12
15
73.79
48,054.74
17
756.96
No
Yes
Yes
No Information Available
Products always in Stock
0
42
F
INN8ATQ
Town
Platinum Membership
23-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
2:37:03
20
110.19
9,163.82
16
761.88
Yes
No
Yes
No Information Available
Poor Product Quality
0
42
F
TNJ6UHA
City
Gold Membership
02-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
6:29:25
6
222.03
40,927.05
16
712.32
Yes
No
Yes
Solved in Follow-up
User Friendly Website
0
36
F
3GIEBGD
null
Basic Membership
27-07-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
20:17:10
19
30.74
28,209.33
19
617.41
Yes
No
Yes
Solved
Poor Website
1
26
M
RBC1GLA
Village
No Membership
19-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
20:06:13
16
142.79
7,841.79
10
533.43
No
Yes
No
Not Applicable
Poor Website
1
38
F
TRWVLDK
Town
Silver Membership
26-06-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
18:42:50
17
65.94
8,968.77
24
null
No
Yes
Yes
Solved in Follow-up
No reason specified
0
10
M
32RPPFJ
City
Gold Membership
01-02-2016
Yes
CID56424
Without Offers
?
Fiber_Optic
12:49:52
11
573.48
35,296.03
Error
648.36
Yes
No
Yes
Unsolved
Too many ads
1
38
M
5UJ6BL5
City
No Membership
24-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
20:26:06
-999
168.17
31,707.83
21
null
Yes
No
Yes
Solved in Follow-up
Poor Website
1
35
M
EVKO5FP
Town
Silver Membership
14-03-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
0:17:29
17
103.05
8,624.5
5
705.33
Yes
No
Yes
Unsolved
Poor Product Quality
0
46
F
H7YO9GQ
Town
Basic Membership
06-10-2016
Yes
CID51891
Without Offers
Both
Wi-Fi
14:00:44
19
37.314078
41,711.9
8
500.37
No
Yes
Yes
Solved
Too many ads
1
41
M
UU9I7JK
null
No Membership
27-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
14:34:55
23
167.4
44,330.76
23
686.59
No
Yes
No
Not Applicable
Poor Customer Service
1
32
M
K3SWQ64
null
Silver Membership
21-11-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
20:36:46
18
235.55
22,442.36
5
755.64
No
Yes
No
Not Applicable
Poor Website
0
42
F
08VXLH7
City
Gold Membership
06-09-2016
?
CID8703
Gift Vouchers/Coupons
?
Wi-Fi
18:23:41
3
255.09
41,079.8
Error
673.09
Yes
Yes
Yes
No Information Available
Poor Website
1
53
M
OXJ4KQY
Town
Gold Membership
22-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
1:12:01
6
1,222.68594
37,973.14
7
617.35
Yes
Yes
Yes
Solved
Too many ads
1
63
M
DD45DAM
Town
Basic Membership
24-04-2015
Yes
CID45149
Credit/Debit Card Offers
Desktop
Wi-Fi
22:17:20
24
192.09
28,677.03
8
674.46
Yes
No
No
Not Applicable
Poor Product Quality
1
41
F
K7JOUPO
City
No Membership
07-05-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
15:29:19
17
514.95
11,089.84
17
606.44
No
Yes
Yes
No Information Available
Poor Customer Service
1
21
M
YX5H36D
City
Platinum Membership
22-01-2015
Yes
CID57249
Gift Vouchers/Coupons
Smartphone
Wi-Fi
17:03:26
16
140.81
21,396.78
7
751.89
No
Yes
No
Not Applicable
Poor Product Quality
0
58
F
V7BXT9G
City
Silver Membership
17-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
1:35:41
14
46.91
30,242.99
26
772.15
Yes
No
No
Not Applicable
Too many ads
0