age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
53
M
K3FH1LR
City
Silver Membership
13-01-2017
Yes
CID63306
Without Offers
Desktop
Wi-Fi
6:35:09
23
222.97
33,956.42
18
783.16
No
Yes
No
Not Applicable
Poor Website
0
32
F
DAVR2HK
City
Silver Membership
19-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:59:24
10
103.07
20,830.29
16
180.902347
Yes
No
Yes
Solved in Follow-up
Too many ads
1
21
F
4KUYBD7
City
No Membership
25-09-2016
?
CID56829
Gift Vouchers/Coupons
Desktop
Fiber_Optic
14:12:32
13
163.35
46,288.93
5
658.81
No
Yes
No
Not Applicable
Poor Website
1
28
M
G0J6TOX
null
Silver Membership
03-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
10:04:39
13
39.46
61,952.81
17
null
Yes
No
No
Not Applicable
Products always in Stock
0
16
M
2HFGDDB
City
Basic Membership
31-08-2017
Yes
CID36004
Without Offers
Smartphone
Wi-Fi
5:06:46
15
101.35
27,920.13
14
113.772611
Yes
No
No
Not Applicable
Too many ads
1
28
F
AZ0JG4H
Village
Basic Membership
02-05-2017
Yes
CID25042
Without Offers
Smartphone
Fiber_Optic
1:47:30
3
97.73
39,084.71
2.977175036
688.11
Yes
No
No
Not Applicable
Poor Product Quality
1
19
F
3ONQTMJ
Town
Silver Membership
24-05-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
21:10:30
14
221.58
19,328.39
17
652.05
No
Yes
No
Not Applicable
Poor Website
1
39
F
85Z8EXJ
City
No Membership
09-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
12:48:03
20
43.77
11,014.17
26
351.599835
Yes
No
No
Not Applicable
Poor Product Quality
1
52
F
64HGH1M
Town
Gold Membership
07-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
10:44:20
16
183.8
3,512.96
-20.24794729
790.05
No
Yes
Yes
Solved in Follow-up
Reasonable Price
0
18
F
CSVNPJJ
Town
No Membership
12-10-2015
Yes
CID23353
Without Offers
Desktop
Mobile_Data
8:53:43
8
108.95
43,804.25
8
630.37
Yes
No
Yes
No Information Available
Poor Customer Service
1
41
F
AVOJGTL
City
Gold Membership
05-04-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
3:54:55
-999
382.69
41,727.41
14
748.12
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
63
M
KZ8NTDH
City
Basic Membership
04-07-2017
Yes
CID53644
Without Offers
Desktop
Wi-Fi
8:10:05
10
60.17
3,027.18
19
-228.414121
No
Yes
Yes
Unsolved
Too many ads
1
27
M
MG3MX0D
Town
Gold Membership
14-09-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
7:36:26
2
482.96
5,363.85
6
666.78
Yes
No
No
Not Applicable
Poor Website
1
59
F
NQ9L8SQ
City
Silver Membership
09-09-2015
Yes
CID34595
Credit/Debit Card Offers
Both
Fiber_Optic
8:57:04
6
737.59
2,789.22
20
1,267.844213
Yes
No
Yes
Unsolved
Too many ads
0
22
F
RFO0LFB
City
Platinum Membership
17-01-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
7:45:17
8
460.2
30,840.24
1
841.96
Yes
No
Yes
Solved in Follow-up
Reasonable Price
0
50
F
D71N6VN
City
Gold Membership
03-04-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
22:30:59
14
100.3
72,941.93
19
808.45
No
Yes
No
Not Applicable
Products always in Stock
0
51
F
DRVWR7U
City
Gold Membership
18-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
13:35:45
17
245.13
48,415.66
10
656.09
No
Yes
No
Not Applicable
Too many ads
1
12
M
K9ZT313
City
Silver Membership
19-05-2016
Yes
CID3947
Without Offers
Desktop
Fiber_Optic
20:16:14
22
48.73
9,441.08
18
1,000.520866
Yes
No
Yes
Solved
No reason specified
1
39
F
47EG380
Village
Premium Membership
03-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
0:23:42
17
339.36
43,810.42
22
751.32
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
62
M
IV7FXLG
City
Basic Membership
02-11-2016
Yes
CID53232
Without Offers
Desktop
Wi-Fi
14:56:15
10
112.42
7,485.24
20
6.432208
No
Yes
No
Not Applicable
Poor Website
1
27
M
47T89IY
Town
Gold Membership
02-01-2016
?
CID47798
Gift Vouchers/Coupons
Smartphone
Mobile_Data
15:11:29
16
41.02
45,672.61
23
717.81
No
Yes
No
Not Applicable
No reason specified
0
44
F
1ABH54K
Town
Basic Membership
13-01-2016
?
CID49160
Without Offers
Desktop
Fiber_Optic
0:02:19
10
76.83
42,592.62
27
607.41
No
Yes
Yes
Unsolved
Poor Customer Service
1
42
M
QO8U9KU
City
Silver Membership
14-01-2017
Yes
CID50582
Without Offers
?
Wi-Fi
18:48:39
8
121.55
21,820.83
19
683.82
No
Yes
Yes
No Information Available
Poor Customer Service
1
41
M
NQ4BXNJ
City
Gold Membership
26-09-2017
Yes
CID55429
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
2:38:03
-999
196.94
21,893.89
17
760.43
Yes
No
No
Not Applicable
No reason specified
0
38
F
ZIF1FMI
Village
Platinum Membership
15-04-2016
?
CID4540
Without Offers
Desktop
Fiber_Optic
12:16:46
11
34.79
2,983.06
Error
778.54
No
Yes
Yes
No Information Available
Too many ads
0
39
F
FJ7A0GG
City
No Membership
23-07-2017
?
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
11:49:51
10
34.41
22,381.73
29
652.67
No
Yes
Yes
Unsolved
Poor Website
1
30
M
3N246W7
Town
Silver Membership
10-09-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
22:16:26
15
55.19
7,141.83
6
714.13
Yes
No
No
Not Applicable
Too many ads
1
57
M
RPV7OI4
City
Platinum Membership
20-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
8:02:48
16
150.62
45,191.98
12
737.56
Yes
No
Yes
Solved
Poor Product Quality
0
45
M
XVTIZCW
City
No Membership
15-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
8:41:58
10
54.15
25,535.24
20
null
Yes
No
No
Not Applicable
Poor Product Quality
1
57
F
1BR5WQ6
Village
Platinum Membership
18-01-2016
Yes
CID21862
Credit/Debit Card Offers
Desktop
Fiber_Optic
13:30:07
2
614.73
24,014.24
Error
731.42
No
Yes
No
Not Applicable
Poor Website
0
19
M
D2FESAR
null
Gold Membership
22-08-2015
?
CID60575
Without Offers
Smartphone
Wi-Fi
17:04:57
15
591.28
3,806.34
13
670.3
No
Yes
No
Not Applicable
Poor Product Quality
1
14
F
YMK7HW4
City
Platinum Membership
12-07-2016
Yes
CID16307
Gift Vouchers/Coupons
Desktop
Fiber_Optic
15:30:25
-999
47.03
38,696.86
4
263.331913
No
Yes
No
Not Applicable
Reasonable Price
0
28
M
5R1NRYC
City
Gold Membership
22-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
21:08:03
5
-763.967469
19,575.5
16
700.69
No
Yes
No
Not Applicable
No reason specified
0
62
F
OH4HWW4
null
Premium Membership
26-04-2015
Yes
CID43573
Without Offers
Smartphone
Fiber_Optic
9:26:46
10
117.02
4,024.05
9
780.98
Yes
No
No
Not Applicable
Too many ads
0
37
F
8AAD0DK
Town
No Membership
02-02-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
13:17:15
-999
-523.473955
27,916.1
19
528.13
Yes
Yes
Yes
Solved in Follow-up
Too many ads
1
24
M
VKQS12X
City
Basic Membership
24-02-2016
Yes
CID8887
Gift Vouchers/Coupons
Smartphone
Mobile_Data
1:27:03
13
134.64
17,688.86
24
197.449788
Yes
No
No
Not Applicable
Poor Product Quality
1
41
F
MTH6V1O
Village
Gold Membership
10-05-2016
Yes
CID44234
Without Offers
Smartphone
Mobile_Data
5:28:47
15
206.01
9,518.53
21
680.19
No
Yes
No
Not Applicable
Poor Website
1
47
F
ZJYQ64V
City
Silver Membership
18-05-2017
Yes
CID40334
Gift Vouchers/Coupons
Desktop
Wi-Fi
10:55:23
16
48.16
5,512.01
15
797.23
No
Yes
Yes
Unsolved
Reasonable Price
0
56
F
1HOFYCB
City
No Membership
05-01-2017
Yes
CID21031
Credit/Debit Card Offers
Smartphone
Mobile_Data
23:36:55
12
34.59
19,049.14
Error
203.163874
Yes
No
No
Not Applicable
Poor Product Quality
1
52
M
99E56SS
Town
Platinum Membership
27-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
19:58:49
13
38.5
44,358.54
12
955.1644
No
Yes
No
Not Applicable
Poor Website
0
32
M
PSLR86Z
Town
No Membership
08-06-2016
?
CID33466
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
12:48:32
9
357.97
40,227.84
16
527.36
No
Yes
Yes
No Information Available
Poor Product Quality
1
38
F
7I7Z1C8
City
Platinum Membership
28-06-2015
Yes
CID1863
Credit/Debit Card Offers
Smartphone
Mobile_Data
10:42:17
18
51.15
41,053.31
6
775.6
Yes
No
Yes
Solved
No reason specified
0
56
F
HQN1K47
City
No Membership
30-10-2015
Yes
CID38930
Without Offers
?
Mobile_Data
7:24:36
15
134.68
3,727.36
24
585.01
No
Yes
No
Not Applicable
No reason specified
1
47
F
M0UT8BN
Town
Basic Membership
07-12-2016
?
CID23853
Credit/Debit Card Offers
Desktop
Mobile_Data
8:26:26
10
-930.155433
12,084.14
Error
546.05
No
Yes
No
Not Applicable
Too many ads
1
21
F
V3CEJ8S
Town
Gold Membership
14-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
0:03:35
7
231.63
17,214.36
15
669.28
Yes
No
Yes
Unsolved
Poor Customer Service
1
39
F
DJEWP1D
Town
Platinum Membership
09-09-2015
Yes
CID31172
Gift Vouchers/Coupons
Smartphone
Mobile_Data
1:06:18
11
117.16
84,327.46
5
722.56
No
Yes
Yes
Unsolved
User Friendly Website
0
42
M
5B6FRGG
City
Silver Membership
15-07-2017
?
xxxxxxxx
Without Offers
Desktop
Mobile_Data
14:41:12
6
94.75
20,347.39
20
778.27
Yes
No
Yes
Unsolved
Poor Website
0
59
M
WY8G3EG
Town
Silver Membership
07-01-2015
Yes
CID31429
Credit/Debit Card Offers
?
Wi-Fi
22:28:29
12
615.63
7,804.47
Error
455.553206
Yes
No
Yes
No Information Available
Poor Customer Service
1
23
M
81ECSJW
Town
No Membership
12-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
15:58:48
16
31.47
33,221.39
44.35283715
null
No
Yes
Yes
Unsolved
Poor Website
1
48
M
I1KUWX4
City
No Membership
11-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
4:23:36
-999
176.45
13,809.26
5
1,145.477621
Yes
No
No
Not Applicable
Poor Website
1
19
M
KK8IEUJ
null
Premium Membership
01-02-2017
?
CID20995
Gift Vouchers/Coupons
?
Fiber_Optic
3:27:17
1
395.22
48,072.89
22
791.21
Yes
No
No
Not Applicable
Poor Website
0
60
F
45O3NQQ
null
Basic Membership
25-09-2016
Yes
CID59693
Without Offers
Desktop
Wi-Fi
15:42:52
7
880.99
33,528.5
Error
674.36
No
Yes
Yes
Unsolved
Too many ads
1
20
F
PN03S6T
City
Basic Membership
15-06-2017
Yes
CID25009
Gift Vouchers/Coupons
Desktop
Fiber_Optic
20:43:09
20
187.37
5,223.83
17
683.49
No
Yes
No
Not Applicable
Too many ads
1
41
M
MTJTH3T
Town
Platinum Membership
15-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
1:41:54
10
388.06
52,086.48
14
792.53
No
Yes
No
Not Applicable
User Friendly Website
0
20
F
GNO6X05
Town
Basic Membership
22-03-2015
?
CID18607
Without Offers
Smartphone
Fiber_Optic
5:39:11
16
63.17
9,531.82
-19.17718271
653.79
No
Yes
Yes
Solved
Too many ads
1
56
F
UNHGXK7
Town
Gold Membership
28-09-2015
Yes
CID53526
Credit/Debit Card Offers
Desktop
Fiber_Optic
1:26:05
-999
593.13
90,585.62
2
791.68
Yes
No
Yes
No Information Available
Quality Customer Care
0
24
M
H6HH0LE
null
Silver Membership
11-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
1:40:58
11
32.35
44,876.2
5
null
Yes
No
Yes
Unsolved
Poor Product Quality
0
22
F
DDD6DIP
Town
No Membership
17-10-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
17:37:24
12
238.7
5,973.73
17
588.09
Yes
Yes
Yes
Solved
Poor Website
1
19
F
Y7M23QQ
Town
Basic Membership
10-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
16:38:19
10
-799.498369
37,536.29
18
264.448384
Yes
No
Yes
Solved
No reason specified
0
28
M
YHBV8K3
Town
Basic Membership
22-02-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
8:26:49
8
197.84
24,568.25
8
624.89
No
Yes
No
Not Applicable
Too many ads
1
10
F
MR6TM7X
City
Silver Membership
01-05-2015
Yes
CID12636
Credit/Debit Card Offers
Smartphone
Fiber_Optic
22:22:12
21
646.76
35,464.72
22
739.8
Yes
No
No
Not Applicable
Too many ads
0
34
M
ARVNO1H
City
Premium Membership
13-02-2015
Yes
CID29315
Credit/Debit Card Offers
?
Mobile_Data
7:27:24
14
212.53
37,709.7
16
702.75
Yes
No
Yes
Solved
No reason specified
0
51
M
C1I85D0
Town
Premium Membership
24-06-2016
?
CID50995
Credit/Debit Card Offers
Smartphone
Wi-Fi
14:10:44
2
55.87
24,022.66
11
753.64
Yes
No
No
Not Applicable
Poor Website
0
31
F
OF5LY42
null
Premium Membership
10-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
10:52:24
25
272.31
25,576.28
17
737.31
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
24
M
P6ZB8RQ
Town
No Membership
24-02-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
21:59:17
20
79.78
21,853.86
29
526.37
No
Yes
Yes
No Information Available
No reason specified
1
20
F
GWXM213
Town
Silver Membership
19-07-2015
Yes
CID44509
Credit/Debit Card Offers
Both
Mobile_Data
6:37:40
20
471.32
47,656.67
29
710.17
No
Yes
No
Not Applicable
No reason specified
0
41
F
DIZE1J2
null
Basic Membership
22-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
1:20:41
21
95.88
2,443.24
14
686.98
Yes
No
Yes
Solved in Follow-up
Poor Website
1
37
F
GEM7ARX
null
No Membership
25-10-2017
Yes
CID27598
Credit/Debit Card Offers
Desktop
Mobile_Data
22:07:47
11
349.64
18,097.04
13
606.95
Yes
Yes
No
Not Applicable
Too many ads
1
24
F
1Z3OTDB
City
No Membership
14-08-2015
?
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
10:50:49
14
228.82
15,091.46
23
550.56
No
Yes
Yes
Solved in Follow-up
Too many ads
1
50
F
LGE6AMF
City
Basic Membership
03-08-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
22:01:47
25
33.65
38,804.2
29
151.581226
No
Yes
No
Not Applicable
Poor Customer Service
1
23
F
6W6OKBI
Village
Gold Membership
06-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
16:00:59
17
30.96
17,732.73
8
708.24
No
Yes
No
Not Applicable
Poor Product Quality
0
63
M
Q247YM1
City
Gold Membership
19-08-2017
Yes
CID8132
null
Smartphone
Fiber_Optic
5:06:12
5
438.26
21,627.21
13
784.75
Yes
No
Yes
No Information Available
Poor Website
0
55
M
U8GWOVB
City
Silver Membership
19-01-2015
Yes
CID33434
Credit/Debit Card Offers
Smartphone
Wi-Fi
4:09:47
19
-701.790528
63,326.47
11
763.05
No
Yes
No
Not Applicable
Quality Customer Care
0
34
F
96AEYJY
Village
No Membership
14-09-2017
Yes
CID26001
Without Offers
Desktop
Fiber_Optic
14:43:57
19
716.72
7,094.04
9
637.93
Yes
No
No
Not Applicable
Poor Customer Service
1
56
F
0P0ORYZ
City
Basic Membership
26-11-2015
Yes
CID77
Gift Vouchers/Coupons
Smartphone
Wi-Fi
15:31:12
14
90.35
15,696.61
22
506.72
Yes
No
No
Not Applicable
Poor Customer Service
1
15
F
45FA0BA
City
Basic Membership
25-05-2016
Yes
CID21596
Without Offers
Desktop
Mobile_Data
23:14:00
14
181.56
34,931.81
29
865.828354
No
Yes
No
Not Applicable
No reason specified
1
20
F
GT6M1R5
City
Gold Membership
31-01-2017
Yes
CID38641
Gift Vouchers/Coupons
Smartphone
Mobile_Data
0:32:37
24
100.31
14,399.78
8
928.8092
Yes
No
No
Not Applicable
Poor Website
1
53
M
5YXXEA4
City
Premium Membership
19-10-2017
Yes
CID43795
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
8:48:10
3
91.44
9,960.82
-8.652299439
343.005898
Yes
No
No
Not Applicable
Poor Product Quality
0
39
M
I5N58VB
Town
Silver Membership
03-05-2015
Yes
CID24775
Without Offers
Smartphone
Mobile_Data
14:34:30
11
1,498.005934
42,315.95
20
270.856876
No
Yes
No
Not Applicable
Poor Customer Service
1
33
M
H9GS2DS
Town
Platinum Membership
25-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
23:41:45
14
56.26
43,096.23
21
1,357.998462
No
Yes
No
Not Applicable
Too many ads
0
56
F
ZJ8NKNE
Town
Platinum Membership
18-01-2017
?
xxxxxxxx
Without Offers
Desktop
Mobile_Data
1:51:19
10
-646.267607
49,189
13
478.461752
No
Yes
Yes
No Information Available
Poor Product Quality
0
26
F
IWJEIHT
Town
Basic Membership
18-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
0:51:31
23
183.66
16,691.56
10
515.02
Yes
No
No
Not Applicable
Too many ads
1
43
F
HXMEWT7
Town
Silver Membership
29-12-2016
?
CID8523
Without Offers
Smartphone
Mobile_Data
0:15:29
16
362.83
41,153.5
20
644.7
Yes
No
No
Not Applicable
No reason specified
1
21
F
UI6IYSU
Town
Gold Membership
10-08-2017
Yes
CID4234
Credit/Debit Card Offers
Desktop
Fiber_Optic
20:27:47
9
1,411.52122
36,705.7
7
504.520885
No
Yes
No
Not Applicable
Products always in Stock
0
57
F
HMNIHC4
City
Silver Membership
02-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
15:11:35
19
174.04
49,059.95
13
774.55
Yes
No
Yes
Solved
Poor Customer Service
0
28
F
9DENKCL
City
Gold Membership
02-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
6:46:00
-999
153.18
16,808.64
22
737.74
No
Yes
Yes
Unsolved
Poor Product Quality
0
45
F
I6NE2Y0
null
Silver Membership
15-10-2016
Yes
CID35325
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:22:59
18
105.25
35,650.56
14
651.83
Yes
No
No
Not Applicable
Too many ads
1
18
F
6A1N97C
City
Basic Membership
24-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
23:29:33
15
108.64
42,782.48
24
674.3
No
Yes
No
Not Applicable
Poor Customer Service
1
10
M
EM145Z2
Town
Basic Membership
23-05-2017
Yes
CID8727
Credit/Debit Card Offers
Smartphone
Fiber_Optic
16:24:35
17
63.11
20,286.5
25
558.04
Yes
No
No
Not Applicable
Poor Website
1
36
F
XHCLN19
City
Gold Membership
03-05-2016
Yes
CID24511
Gift Vouchers/Coupons
?
Fiber_Optic
12:57:25
16
938.16
2,411.56
16
779.9
Yes
No
No
Not Applicable
No reason specified
0
23
M
TQLR86V
Town
No Membership
01-09-2016
No
xxxxxxxx
Without Offers
Both
Wi-Fi
20:32:10
7
348.03
35,280.6
28
521.17
No
Yes
No
Not Applicable
Poor Customer Service
1
22
F
Z58YW8Q
Town
Gold Membership
06-07-2017
Yes
CID23435
Credit/Debit Card Offers
Smartphone
Mobile_Data
8:51:34
13
42.5
30,756.81
26
null
Yes
No
Yes
Solved in Follow-up
Poor Website
0
19
F
0DN3P3I
Town
Gold Membership
28-02-2017
No
xxxxxxxx
Without Offers
Both
Mobile_Data
10:09:00
14
207.78
70,825
19
782.77
No
Yes
No
Not Applicable
Quality Customer Care
0
11
M
O8Y0IC3
null
Silver Membership
24-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
18:31:33
10
147.74
41,203.2
27
797.69
Yes
No
No
Not Applicable
No reason specified
0
15
M
ZY59XTF
Town
Basic Membership
11-11-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
14:41:20
11
366.84
49,187.96
11
563.18
No
Yes
No
Not Applicable
No reason specified
1
56
M
JY3VVQG
Village
No Membership
22-11-2017
Yes
CID50138
Credit/Debit Card Offers
Desktop
Mobile_Data
23:44:49
9
248.64
19,110.01
11
634.79
No
Yes
No
Not Applicable
Poor Product Quality
1
28
F
SS2W21A
Town
Silver Membership
27-04-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
2:15:14
-999
91.79
36,297.43
38.27589013
721.45
No
Yes
Yes
No Information Available
Poor Website
0
16
M
2AT4S92
Village
No Membership
16-10-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
17:35:52
9
751.75
7,519.29
19
31.716505
Yes
Yes
No
Not Applicable
Too many ads
1
29
F
AMEPGWI
Town
Basic Membership
25-03-2016
Yes
CID56421
Without Offers
?
Fiber_Optic
6:06:10
12
179.95
44,337.46
14
651.72
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
43
F
1VN4779
null
Basic Membership
30-11-2015
No
xxxxxxxx
Without Offers
?
Wi-Fi
15:45:13
3
181.98
40,538.99
21
545.89
No
Yes
Yes
Solved
No reason specified
1