age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
30
F
CV7QH7J
City
Gold Membership
17-04-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
16:10:03
15
163.52
81,937.2
9
768.68
Yes
No
No
Not Applicable
Products always in Stock
0
10
M
66IGQ34
Town
No Membership
22-04-2016
Yes
CID59464
Gift Vouchers/Coupons
Desktop
Mobile_Data
1:23:19
12
1,157.692441
48,585.51
8
605.97
No
Yes
No
Not Applicable
Poor Customer Service
1
27
M
5H2SCWY
Town
Basic Membership
29-04-2015
Yes
CID37847
Gift Vouchers/Coupons
Desktop
Wi-Fi
22:51:20
18
266.64
48,850.51
10
672.83
Yes
Yes
No
Not Applicable
No reason specified
1
36
F
FPLPHS4
Town
Premium Membership
24-01-2016
Yes
CID27405
Credit/Debit Card Offers
Smartphone
Wi-Fi
1:57:22
12
113.8
4,451.25
9
765.35
Yes
No
Yes
Solved
Poor Website
0
37
M
MTHCLAC
Town
Silver Membership
03-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
20:02:02
8
387.43
47,495.73
22
744.25
Yes
No
No
Not Applicable
Too many ads
0
37
M
08QICZ7
City
Silver Membership
24-12-2016
Yes
CID15257
Gift Vouchers/Coupons
Desktop
Mobile_Data
13:02:39
3
30.45
31,218.61
Error
776.73
No
Yes
Yes
No Information Available
Quality Customer Care
0
33
M
OVRPFVS
Town
Silver Membership
28-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
7:35:46
15
219
41,491.25
29
null
Yes
No
No
Not Applicable
Poor Product Quality
0
26
M
2G6J06K
Town
Gold Membership
14-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
16:55:00
19
103.71
27,384.81
5
683.31
No
Yes
Yes
Unsolved
Too many ads
1
27
F
32WWY12
null
Gold Membership
29-01-2016
Yes
CID57259
Credit/Debit Card Offers
?
Mobile_Data
8:53:50
18
612.19
10,004.85
Error
759.47
No
Yes
Yes
Solved
Too many ads
0
48
M
QUF7EYJ
City
No Membership
24-10-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
10:55:13
12
254.28
14,232.29
22
697.39
Yes
No
No
Not Applicable
No reason specified
1
34
M
BGR78V0
null
Platinum Membership
08-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
1:41:29
8
30.38
39,581.94
Error
823.86
Yes
No
Yes
Unsolved
User Friendly Website
0
43
F
J2VOP7H
City
Basic Membership
16-10-2016
Yes
CID60700
Without Offers
Desktop
Fiber_Optic
8:21:30
-999
962.1
6,964.52
27
1,005.134577
Yes
No
Yes
Solved
No reason specified
1
60
M
PR64OXJ
City
No Membership
17-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
19:58:42
13
447.1
39,961.67
21
673.7
Yes
Yes
No
Not Applicable
Too many ads
1
53
M
CQY23OK
Town
Platinum Membership
14-11-2015
?
CID3313
Credit/Debit Card Offers
Desktop
Wi-Fi
18:37:13
11
88.13
45,738.16
15
755.37
Yes
No
Yes
No Information Available
Poor Product Quality
0
38
M
Q5O6SD6
null
Basic Membership
15-04-2016
?
CID37081
Without Offers
Smartphone
Fiber_Optic
17:03:40
-999
536.57
14,232.76
Error
600.93
Yes
No
Yes
Solved
Too many ads
1
31
M
4QDP6N7
Town
Platinum Membership
03-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
4:37:46
17
43.05
64,528.84
9
803.41
No
Yes
No
Not Applicable
Reasonable Price
0
42
M
ZVTGCHT
City
Basic Membership
20-11-2016
Yes
CID59799
null
?
Mobile_Data
23:46:36
18
74.38
24,734.57
8
608.3
No
Yes
Yes
Solved in Follow-up
Too many ads
1
19
M
IO0MM7C
Town
No Membership
24-11-2017
Yes
CID27748
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:28:48
3
118.28
48,329.18
16
187.076602
No
Yes
No
Not Applicable
Poor Website
1
56
M
ROHLFVR
Town
Platinum Membership
26-07-2017
Yes
CID9005
Without Offers
Desktop
Mobile_Data
1:21:37
11
64.96
9,102.04
Error
768.76
Yes
No
No
Not Applicable
Poor Website
0
42
M
9VKQI0M
Town
Platinum Membership
29-06-2015
Yes
CID8075
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
9:15:07
15
833.23
46,552.82
13
806.49
Yes
No
No
Not Applicable
Quality Customer Care
0
10
M
I0YJQ0A
Town
Platinum Membership
04-08-2015
Yes
CID43278
Gift Vouchers/Coupons
Smartphone
Wi-Fi
18:01:58
10
170.51
8,407.92
16
797.65
Yes
No
No
Not Applicable
Poor Website
0
17
F
HCI63CP
City
No Membership
12-02-2016
Yes
CID45310
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
8:49:37
12
31.5
44,750.73
6
607.29
Yes
No
Yes
Solved
No reason specified
1
34
F
10GGOND
Town
Basic Membership
29-04-2015
Yes
CID37298
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:03:01
4
145.03
24,330.83
28
592
No
Yes
Yes
Unsolved
Poor Customer Service
1
25
M
OPP0CQQ
City
Gold Membership
31-01-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
6:11:21
10
173.18
2,241.54
9
661.86
Yes
No
Yes
Solved
Poor Customer Service
1
41
M
9DBG21B
Town
No Membership
28-03-2015
Yes
CID4558
Credit/Debit Card Offers
Both
Wi-Fi
21:47:46
12
542.24
31,345.08
14
643.75
No
Yes
Yes
Unsolved
Poor Website
1
60
F
WJZRQCH
City
Platinum Membership
05-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
2:12:00
7
484.73
9,567.32
12
777.33
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
47
M
ZMKRY7M
City
Silver Membership
27-01-2017
?
CID8608
Without Offers
Both
Fiber_Optic
7:03:55
14
214.24
8,712.04
7
777.37
No
Yes
No
Not Applicable
Poor Product Quality
0
22
M
I8F85N7
City
Silver Membership
03-04-2015
Yes
CID7194
Without Offers
Desktop
Mobile_Data
16:36:55
12
280.98
4,744.71
11
638.29
No
Yes
No
Not Applicable
Poor Product Quality
1
41
M
AOLEGJV
City
Gold Membership
17-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
8:50:25
12
319.52
91,517.65
38.70904695
805.93
No
Yes
No
Not Applicable
Products always in Stock
0
23
F
66CBTPZ
City
No Membership
19-11-2017
Yes
CID45467
Without Offers
Both
Mobile_Data
19:00:33
9
751.39
31,092.98
9
696.18
Yes
No
Yes
No Information Available
Poor Website
1
13
M
W9PXKWD
Town
No Membership
23-08-2015
Yes
CID45776
Credit/Debit Card Offers
?
Fiber_Optic
14:39:09
18
318.38
27,266.35
24
623.08
Yes
No
No
Not Applicable
Poor Product Quality
1
49
M
4Z1ZF4O
City
Premium Membership
06-02-2017
Yes
CID58985
Credit/Debit Card Offers
Both
Fiber_Optic
10:03:27
9
857.57
34,574.39
13
769.53
No
Yes
Yes
Solved
Reasonable Price
0
35
M
DTQD6H0
City
Silver Membership
15-08-2016
Yes
CID52893
Without Offers
?
Wi-Fi
18:07:13
5
33.12
30,266.82
27
644.88
No
Yes
Yes
No Information Available
Poor Website
1
22
F
GL0LKH4
Town
Basic Membership
05-05-2015
Yes
CID19622
Credit/Debit Card Offers
Desktop
Wi-Fi
3:43:43
20
204.97
4,795.95
28
642.06
No
Yes
Yes
Unsolved
Poor Product Quality
1
16
F
K8XBOAW
City
No Membership
02-12-2015
?
CID54713
Without Offers
Smartphone
Fiber_Optic
12:05:28
6
61.9
4,609.2
10
603.68
Yes
No
Yes
Unsolved
Too many ads
1
20
F
Q4ZT6QR
Town
Silver Membership
04-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
19:19:26
9
231.12
31,294.99
Error
783.44
No
Yes
Yes
No Information Available
No reason specified
0
47
M
HUEA9UB
City
Premium Membership
05-07-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
12:40:31
12
114.14
51,324.54
3
738.24
Yes
No
No
Not Applicable
Products always in Stock
0
26
F
314AUJH
Town
Basic Membership
16-03-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
21:25:09
13
112.19
26,126.5
17
671.29
Yes
No
No
Not Applicable
Poor Product Quality
1
18
F
VZT2664
Town
Gold Membership
05-04-2015
Yes
CID43611
Gift Vouchers/Coupons
?
Mobile_Data
7:17:54
4
1,569.071285
15,955.32
Error
705.43
No
Yes
No
Not Applicable
Poor Product Quality
0
51
F
5BNC5B8
null
No Membership
13-08-2016
Yes
CID1274
Without Offers
Desktop
Fiber_Optic
21:42:24
14
186.15
7,894.63
23
684.46
Yes
No
Yes
Solved in Follow-up
Too many ads
1
23
F
G2NSQEP
Village
Silver Membership
04-04-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
10:39:34
8
379.28
43,561.95
29
773.84
Yes
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
47
M
OC7U07H
Village
Basic Membership
21-06-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
23:10:48
13
153.42
28,963.02
16
106.339233
Yes
No
No
Not Applicable
Poor Product Quality
1
48
F
Q6MRBO5
City
Gold Membership
22-08-2017
Yes
CID32307
Credit/Debit Card Offers
?
Wi-Fi
12:01:47
13
173.85
48,044.08
17
null
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
56
M
R0NCDAQ
City
Gold Membership
06-09-2015
Yes
CID29909
Gift Vouchers/Coupons
Both
Mobile_Data
0:59:36
10
501.05
24,306.73
7
null
Yes
No
No
Not Applicable
Poor Customer Service
0
19
M
SYVABD9
Town
No Membership
31-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
1:22:12
17
168.6
34,061.08
24
1,174.336242
Yes
No
No
Not Applicable
Poor Product Quality
1
62
F
ELDUVTY
Town
No Membership
28-06-2015
Yes
CID28392
Without Offers
?
Fiber_Optic
1:04:35
-999
31.93
26,740.41
7
650.43
Yes
No
No
Not Applicable
Poor Website
1
16
M
OGH7QKQ
null
Premium Membership
01-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:34:07
11
133.67
40,054.53
14
762.25
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
64
M
29LK39W
null
Basic Membership
20-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
16:32:12
21
91.81
31,353.75
11
573.06
Yes
No
No
Not Applicable
Poor Product Quality
1
53
M
WNHCWZW
City
Basic Membership
03-06-2017
Yes
CID29213
Credit/Debit Card Offers
Both
Fiber_Optic
12:46:25
16
508.76
39,250.83
5
624.32
Yes
No
No
Not Applicable
Poor Customer Service
1
33
F
VK1K37A
City
No Membership
01-03-2017
Yes
CID13085
Without Offers
Desktop
Mobile_Data
2:13:13
17
189.51
7,549.17
8
null
Yes
No
No
Not Applicable
Too many ads
1
27
F
IVBRN6E
City
No Membership
28-06-2015
Yes
CID47232
Credit/Debit Card Offers
Smartphone
Wi-Fi
6:51:51
23
385.26
40,751.35
13
685.89
Yes
Yes
Yes
Solved
Poor Customer Service
1
47
F
AXA5W90
Town
No Membership
26-11-2017
Yes
CID44556
Credit/Debit Card Offers
Smartphone
Fiber_Optic
11:03:24
17
69.81
37,690.67
Error
156.82393
Yes
No
No
Not Applicable
Too many ads
1
40
F
QAPWYPC
City
No Membership
08-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
3:01:28
10
-891.047516
41,060.48
Error
514.13
Yes
No
Yes
No Information Available
Poor Product Quality
1
21
F
HL6JNMM
City
Premium Membership
03-02-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
4:18:40
16
102.19
34,822.77
-13.04752827
782.37
Yes
No
Yes
No Information Available
Products always in Stock
0
25
M
9QV5UF1
Town
Silver Membership
10-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:58:18
12
-767.148115
58,384.38
Error
786.66
No
Yes
No
Not Applicable
Products always in Stock
0
11
F
GV3264E
City
Gold Membership
01-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:59:40
11
286.7
12,035.45
15
1,023.677512
No
Yes
No
Not Applicable
No reason specified
1
46
M
6JFG2H6
Town
Premium Membership
18-09-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
23:59:02
6
298.11
3,249.62
18
783.95
No
Yes
Yes
Solved
Poor Website
0
61
F
GTJSDTY
Town
No Membership
20-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:27:36
15
246.76
14,084.21
15
698.89
Yes
No
Yes
Unsolved
Poor Customer Service
1
27
F
JK6DQVO
Village
Premium Membership
22-03-2015
Yes
CID35476
Credit/Debit Card Offers
Smartphone
Wi-Fi
14:06:46
-999
104.72
27,377.57
16
null
No
Yes
Yes
Solved in Follow-up
Reasonable Price
0
40
F
NLD2PIN
null
Basic Membership
26-07-2015
Yes
CID11984
Without Offers
Smartphone
Wi-Fi
22:40:45
16
969.340949
36,893.15
9
624.99
Yes
No
No
Not Applicable
Poor Customer Service
1
11
F
QCXFFS2
City
Basic Membership
07-10-2016
?
CID50391
Gift Vouchers/Coupons
Desktop
Mobile_Data
4:57:06
8
369.98
9,010.01
7
691.37
No
Yes
No
Not Applicable
Too many ads
1
28
M
P4W7ST0
Village
Basic Membership
04-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:27:44
16
225.04
23,986.55
20
703.73
Yes
No
No
Not Applicable
Poor Website
1
19
M
Q3J2WL5
Town
Gold Membership
13-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
16:02:37
4
371.02
55,183.97
13
778
No
Yes
Yes
No Information Available
User Friendly Website
0
20
M
0X6Y5GP
Town
No Membership
24-12-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
17:22:03
17
48.24
28,121.65
19
659.06
No
Yes
No
Not Applicable
Poor Website
1
43
F
T49JHXM
Town
Basic Membership
25-09-2016
?
xxxxxxxx
Without Offers
?
Fiber_Optic
0:09:32
9
30.44
30,338.16
9
591.68
No
Yes
No
Not Applicable
Poor Product Quality
1
53
M
8WR7I0Z
Village
Gold Membership
24-08-2016
Yes
CID4713
Without Offers
Desktop
Wi-Fi
18:11:20
13
166.99
31,669.84
5
769.59
No
Yes
No
Not Applicable
No reason specified
0
49
M
XNTOQ46
Town
Gold Membership
26-10-2017
?
CID30498
Credit/Debit Card Offers
Smartphone
Fiber_Optic
11:07:07
-999
112.011391
77,711.41
Error
768.72
Yes
Yes
No
Not Applicable
User Friendly Website
0
55
M
TFS8I7H
City
Gold Membership
16-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
0:08:35
19
429.99
36,958.41
25
791.2
No
Yes
Yes
Unsolved
Too many ads
0
37
M
FTHJILB
Town
No Membership
24-08-2016
Yes
xxxxxxxx
Without Offers
?
Mobile_Data
1:49:22
10
162.14
28,485.01
18
597.8
Yes
No
Yes
Solved
Poor Customer Service
1
63
F
TFN3F1B
Village
Gold Membership
05-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
5:06:31
13
256.26
72,007.7
5
783.89
Yes
Yes
No
Not Applicable
User Friendly Website
0
11
F
0P53951
Village
Platinum Membership
29-06-2016
Yes
CID56882
Without Offers
Smartphone
Fiber_Optic
15:20:36
2
279.58
80,083
15
828.72
No
Yes
Yes
Unsolved
User Friendly Website
0
59
M
PQWQXW1
Village
Silver Membership
04-06-2017
Yes
CID43486
null
?
Wi-Fi
7:03:11
10
530.76
76,189.48
16
781.88
Yes
No
No
Not Applicable
User Friendly Website
0
17
M
2QPJPV0
City
Silver Membership
21-02-2015
Yes
CID17397
Gift Vouchers/Coupons
Desktop
Mobile_Data
11:31:44
12
255.79
69,710.36
19
797.38
No
Yes
Yes
No Information Available
Products always in Stock
0
13
M
DGIGJZ8
City
Basic Membership
22-11-2015
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
21:36:16
2
231.05
28,216.03
Error
517.43
Yes
No
Yes
Solved
Poor Customer Service
1
25
M
CAGMXOT
Town
No Membership
19-10-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
3:36:05
16
108.01
22,905.51
18
260.743202
Yes
No
No
Not Applicable
Too many ads
1
61
M
2ONTHRY
Town
Gold Membership
13-05-2016
Yes
CID28137
Without Offers
Desktop
Fiber_Optic
14:38:36
11
1,019.27
41,351.76
20
778.2
Yes
No
No
Not Applicable
Poor Website
0
22
F
OU3LD0S
City
Silver Membership
09-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
17:48:10
7
308.37
35,530.2
-17.81408994
708.98
Yes
Yes
No
Not Applicable
No reason specified
0
54
F
CVH8H2A
Town
Gold Membership
05-04-2017
Yes
CID41718
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
5:25:07
2
32.85
22,732.5
29
339.470901
No
Yes
Yes
Solved in Follow-up
No reason specified
0
14
M
W8HTAWX
Town
Silver Membership
09-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
0:55:20
10
483.58
87,191.79
17
788.61
Yes
Yes
No
Not Applicable
Reasonable Price
0
60
F
8WP0M7A
Village
Platinum Membership
02-12-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
6:16:59
14
46.91
21,315.58
8
762.53
Yes
No
Yes
No Information Available
Poor Website
0
36
M
80Y33RZ
Village
Platinum Membership
04-09-2017
Yes
CID33579
Credit/Debit Card Offers
Desktop
Wi-Fi
15:37:16
6
279.73
24,820.89
9
755.63
Yes
No
No
Not Applicable
No reason specified
0
28
M
QD6ZI6D
Town
Premium Membership
05-02-2017
Yes
CID58920
Without Offers
Smartphone
Wi-Fi
19:16:12
15
37.79
7,402.61
Error
null
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
18
M
AX1IMW8
City
Gold Membership
25-09-2017
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
13:11:51
-999
705.71
41,795.06
Error
666.29
No
Yes
Yes
Unsolved
Too many ads
1
64
M
1RENEAV
City
Silver Membership
14-06-2017
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
0:21:49
8
-648.219661
29,219.13
29
701.49
Yes
No
Yes
Unsolved
Poor Website
0
30
F
UX99VN4
Town
Gold Membership
19-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
18:18:14
6
322.26
46,028.23
4
742.39
Yes
No
No
Not Applicable
Quality Customer Care
0
59
F
KVGB5IP
Town
Silver Membership
03-09-2017
Yes
CID14225
Credit/Debit Card Offers
Smartphone
Wi-Fi
3:26:38
12
152.5
23,630.36
23
706.18
Yes
No
No
Not Applicable
Poor Website
0
29
M
0CO92MR
City
No Membership
05-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:52:32
2
208.27
9,080.51
19
612.17
Yes
Yes
No
Not Applicable
Poor Website
1
25
M
J3EUXPX
Town
No Membership
20-03-2015
?
CID59586
Gift Vouchers/Coupons
Smartphone
Mobile_Data
12:02:01
17
36.64
42,957.3
13
698.34
No
Yes
No
Not Applicable
Poor Customer Service
1
24
M
GODD5JP
Town
Basic Membership
21-01-2017
Yes
CID8405
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
9:58:47
20
47.23
29,043.6
14
967.941917
Yes
No
Yes
Solved
Poor Customer Service
1
38
M
ZLDWIVI
City
Gold Membership
17-08-2017
?
CID15971
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
10:17:56
21
56.83
16,063.37
12
601.28
No
Yes
No
Not Applicable
Poor Website
1
10
F
Q6BCKAR
City
No Membership
22-05-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
22:53:04
14
119.56
14,433.99
16
null
No
Yes
Yes
Solved in Follow-up
Poor Website
1
46
F
3HZP4TF
Town
No Membership
10-02-2017
?
CID385
Gift Vouchers/Coupons
Smartphone
Mobile_Data
10:56:57
15
419.47
47,335.91
-16.72243554
678.08
No
Yes
Yes
Unsolved
Poor Product Quality
1
46
M
QR35ZV7
City
Premium Membership
20-04-2015
?
CID43175
Credit/Debit Card Offers
Smartphone
Fiber_Optic
10:51:56
21
71.17
26,567.93
Error
762.01
No
Yes
No
Not Applicable
Too many ads
0
17
M
JK7MNOW
City
Silver Membership
11-09-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
5:03:59
8
85.73
8,165.19
5
772.57
Yes
No
Yes
Solved
Poor Website
0
49
M
2PE8F4H
Village
Silver Membership
14-01-2015
Yes
CID47470
Gift Vouchers/Coupons
Smartphone
Mobile_Data
19:49:06
17
93.76
30,347.86
29
706.82
No
Yes
Yes
Unsolved
Poor Website
0
48
F
EQZG5LZ
Town
Silver Membership
23-05-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
13:28:42
12
65.93
19,818.91
Error
792.43
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
13
F
MSXEGT8
City
Basic Membership
15-10-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
20:26:50
10
63.14
22,010.57
Error
672.97
Yes
No
No
Not Applicable
No reason specified
1
38
F
P8MPTQT
null
Platinum Membership
22-09-2016
Yes
CID6579
Credit/Debit Card Offers
Desktop
Wi-Fi
20:24:57
8
267.96
91,492.65
12
1,271.183232
No
Yes
No
Not Applicable
Reasonable Price
0
26
F
VPLQZMH
Town
Premium Membership
22-04-2016
No
xxxxxxxx
Without Offers
Both
Wi-Fi
15:56:50
13
459.87
32,898.53
15
734.02
No
Yes
Yes
Solved in Follow-up
Too many ads
0
48
F
11SSCQ6
Town
Premium Membership
07-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
22:51:16
10
343.55
19,042.73
16
785.02
Yes
No
Yes
Unsolved
Too many ads
0