age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
39
M
N5E8UWA
City
Silver Membership
14-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
0:21:35
-999
35.56
49,102.06
13
null
No
Yes
No
Not Applicable
Poor Product Quality
0
55
F
E3IGZDI
Town
No Membership
28-10-2016
Yes
CID46639
Without Offers
?
Wi-Fi
6:13:29
23
659.47
33,130.96
19
null
Yes
Yes
Yes
Solved
Too many ads
1
47
F
0E3H2Q6
null
Gold Membership
07-07-2015
Yes
CID7732
Gift Vouchers/Coupons
Desktop
Mobile_Data
4:42:07
14
248.71
35,824.78
26
null
Yes
Yes
No
Not Applicable
Poor Website
1
10
M
T9ZUMCG
City
Gold Membership
27-06-2017
?
CID60860
Gift Vouchers/Coupons
Desktop
Mobile_Data
10:30:50
24
193.26
16,973.38
7
765.16
Yes
No
Yes
No Information Available
User Friendly Website
0
49
M
XA3CV2S
null
Platinum Membership
29-07-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
22:45:35
21
52.68
37,533.97
Error
781.99
No
Yes
Yes
No Information Available
Poor Customer Service
0
23
F
7TURS2F
null
Gold Membership
28-06-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
23:07:30
13
76.02
53,239.49
Error
764.9
Yes
No
No
Not Applicable
Products always in Stock
0
62
F
QJGCE55
Town
Silver Membership
14-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
8:35:30
3
30.91
10,716.64
24
673.59
Yes
No
Yes
Solved
Poor Customer Service
1
10
M
0TOKN99
Village
Basic Membership
17-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
18:26:50
23
208.8
5,359.8
Error
614.71
Yes
Yes
No
Not Applicable
Poor Customer Service
1
51
F
GI5CK7M
City
Basic Membership
28-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
10:10:27
22
383
29,624.55
21
710.56
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
56
F
L88RMNY
City
Premium Membership
15-02-2017
Yes
CID58611
Gift Vouchers/Coupons
Desktop
Wi-Fi
7:01:06
6
30.79
18,587.83
Error
701.37
No
Yes
Yes
No Information Available
Too many ads
0
57
F
5Y8CENI
City
Gold Membership
08-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
6:40:33
20
1,238.799562
46,300.24
6
805.33
No
Yes
No
Not Applicable
Reasonable Price
0
53
F
QC4XBLX
Town
Gold Membership
29-01-2017
?
CID31286
Without Offers
?
Fiber_Optic
13:11:47
19
125.98
49,805.39
19
667.38
Yes
No
Yes
Solved
No reason specified
1
43
F
C2CDJM0
Town
No Membership
18-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
7:55:46
13
393.39
30,267.19
5
134.248616
No
Yes
Yes
Solved
Poor Product Quality
1
32
M
UUKZ6MW
Town
Gold Membership
01-12-2015
Yes
CID28872
Without Offers
Both
Mobile_Data
4:43:01
11
608.88
41,284.58
13
773.94
Yes
Yes
No
Not Applicable
No reason specified
0
38
F
42J03JI
Village
No Membership
31-10-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
18:17:33
2
-978.473485
1,639.04
11
690.98
Yes
No
No
Not Applicable
Too many ads
1
14
F
IHJ61AJ
Town
Silver Membership
26-01-2016
Yes
CID29396
Credit/Debit Card Offers
Desktop
Mobile_Data
6:00:09
15
520.65
31,396.51
16
297.976391
No
Yes
Yes
No Information Available
Poor Website
1
30
M
W1KUT5R
null
Premium Membership
18-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
18:06:09
21
348.72
20,067.16
12
825.06
No
Yes
No
Not Applicable
Reasonable Price
0
15
M
M354HWD
Town
Platinum Membership
29-06-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
13:59:04
9
73.73
62,052.54
2
774.28
Yes
No
Yes
Solved in Follow-up
User Friendly Website
0
16
M
UXSD8A9
Village
Basic Membership
14-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
20:30:00
23
155.81
40,287.32
19
558.92
No
Yes
Yes
Solved
Poor Customer Service
1
14
M
YJME6GY
Town
Premium Membership
13-02-2017
Yes
CID39981
Without Offers
Smartphone
Fiber_Optic
2:01:48
17
354.57
9,135.97
18
723.1
Yes
No
No
Not Applicable
Poor Customer Service
0
35
M
8X8K7Y2
Town
No Membership
11-09-2016
?
CID49181
Without Offers
Desktop
Fiber_Optic
5:33:57
8
98.5
43,205.23
6
1,070.963238
No
Yes
Yes
Unsolved
Poor Customer Service
1
48
F
XG2H2WN
null
Basic Membership
09-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
7:17:32
6
496.76
36,362.73
25
627.98
No
Yes
No
Not Applicable
No reason specified
1
22
M
NCMGNPP
null
Silver Membership
10-04-2016
?
CID52383
Credit/Debit Card Offers
Smartphone
Fiber_Optic
4:34:57
16
34.63
45,820.35
13
1,036.14783
No
Yes
Yes
No Information Available
Poor Product Quality
0
63
M
M63KAHI
null
Basic Membership
29-04-2016
Yes
CID21085
Gift Vouchers/Coupons
Smartphone
Mobile_Data
6:29:20
24
31.26
14,096.63
8
563.58
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
19
M
7E4SGCQ
Village
Silver Membership
25-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
22:59:06
16
200.71
20,654.49
10
721.39
Yes
No
No
Not Applicable
Products always in Stock
0
46
F
RPBBXPJ
City
Basic Membership
19-08-2015
Yes
CID32547
Without Offers
Smartphone
Wi-Fi
16:13:37
19
298.65
37,431.3
6
682.85
Yes
No
No
Not Applicable
Poor Customer Service
1
36
F
OBM86NJ
Town
Silver Membership
10-10-2015
Yes
CID8709
Gift Vouchers/Coupons
Desktop
Wi-Fi
13:53:17
14
127.02
4,279.92
14
729.26
Yes
No
No
Not Applicable
Quality Customer Care
0
42
F
DFZOYPC
City
Silver Membership
28-08-2016
?
CID54009
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:19:18
23
101.36
10,699.91
Error
710.04
No
Yes
No
Not Applicable
Poor Customer Service
1
43
F
AWJ8H8K
Town
Basic Membership
24-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
6:37:41
19
1,131.946611
15,551.32
18
546.71
No
Yes
Yes
Solved
Too many ads
1
51
F
PAISIRL
City
No Membership
11-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
8:25:28
10
204.03
39,080.14
20
520.748259
No
Yes
No
Not Applicable
Poor Product Quality
1
60
M
GBH67OC
Village
Platinum Membership
06-10-2015
Yes
CID27405
Gift Vouchers/Coupons
?
Fiber_Optic
19:39:26
6
571.45
7,778.92
5
704.93
Yes
Yes
No
Not Applicable
Poor Website
0
37
M
NMVT9BB
Town
Gold Membership
18-12-2017
Yes
CID36582
Credit/Debit Card Offers
Smartphone
Wi-Fi
7:18:33
11
281.95
36,310.37
28
634.13
No
Yes
No
Not Applicable
No reason specified
1
51
M
HGNMGG5
Town
Premium Membership
02-08-2017
Yes
CID63161
Credit/Debit Card Offers
Desktop
Mobile_Data
8:41:02
10
844.55
45,090.11
Error
555.998484
Yes
Yes
No
Not Applicable
Products always in Stock
0
22
M
XXOMWI1
City
Gold Membership
22-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
16:57:11
14
82.94
55,617.22
32.1722058
1,315.961976
No
Yes
No
Not Applicable
Quality Customer Care
0
29
M
28R2MFF
City
Gold Membership
03-08-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
1:55:46
10
39.03
29,439.71
8
611.54
Yes
No
Yes
No Information Available
Poor Customer Service
1
48
M
FLJWN7L
City
Silver Membership
03-04-2016
Yes
CID55427
Credit/Debit Card Offers
Desktop
Mobile_Data
8:02:39
17
42.03
37,311.05
24
615.98
No
Yes
Yes
Solved
Poor Product Quality
0
57
F
WRYVQDK
Village
No Membership
25-04-2016
Yes
CID8968
Without Offers
Smartphone
Mobile_Data
21:35:33
11
143.97
36,609.17
13
648
No
Yes
Yes
No Information Available
No reason specified
1
38
F
NJVW0BA
City
Basic Membership
09-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
19:52:02
14
127.84
30,538.73
29
508.8
No
Yes
No
Not Applicable
No reason specified
1
35
F
D3QFWF8
null
Gold Membership
14-04-2017
Yes
CID22749
Credit/Debit Card Offers
Smartphone
Fiber_Optic
7:53:09
16
664.31
26,170.56
15
776.16
Yes
Yes
Yes
Solved
Poor Website
0
53
F
004GGW7
Village
No Membership
31-05-2017
Yes
CID19296
Without Offers
Smartphone
Mobile_Data
4:38:46
11
557.84
18,847.53
12
674.08
No
Yes
Yes
No Information Available
Poor Product Quality
1
34
M
YQKPLHO
null
No Membership
02-10-2015
Yes
CID46960
Credit/Debit Card Offers
Desktop
Wi-Fi
8:57:28
-999
73.92
33,706.15
27
null
Yes
No
Yes
No Information Available
No reason specified
1
47
M
UZ1QSBE
City
Basic Membership
16-03-2015
?
CID19201
Gift Vouchers/Coupons
Desktop
Fiber_Optic
5:04:19
13
153.06
23,120.2
20
330.360383
Yes
No
Yes
Solved in Follow-up
Poor Website
1
36
F
AB9XA8V
Town
Basic Membership
18-08-2017
Yes
CID31863
Gift Vouchers/Coupons
Both
Mobile_Data
22:55:25
10
1,332.92
23,930.53
6
209.378043
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
40
F
XMIRSUA
Town
Gold Membership
07-03-2017
?
CID2088
Without Offers
Desktop
Fiber_Optic
9:01:08
12
37.25
37,632.04
11
959.553161
No
Yes
No
Not Applicable
Poor Product Quality
1
17
M
1J3ZKQL
Town
Basic Membership
03-10-2017
Yes
CID25351
Gift Vouchers/Coupons
?
Wi-Fi
11:05:15
10
105.61
25,460.5
18
719.53
Yes
No
Yes
No Information Available
Too many ads
1
32
M
1NBRFWH
City
Platinum Membership
13-07-2017
?
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
7:38:56
13
88.91
44,335.73
25
744.23
No
Yes
No
Not Applicable
Poor Customer Service
0
20
F
0X3FZUC
City
Premium Membership
09-09-2017
?
CID38236
Credit/Debit Card Offers
Smartphone
Wi-Fi
2:42:42
3
360.54
92,423.95
18
null
Yes
Yes
Yes
Solved in Follow-up
Reasonable Price
0
29
M
Y946F2M
City
Silver Membership
10-02-2015
Yes
CID20565
Gift Vouchers/Coupons
Smartphone
Mobile_Data
16:53:30
10
1,339.306172
6,263.33
9
711.14
Yes
No
No
Not Applicable
Products always in Stock
0
18
F
KZXIES3
null
Basic Membership
22-02-2015
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
21:41:04
10
333.03
6,936.79
9
679.02
Yes
Yes
No
Not Applicable
Poor Product Quality
0
34
F
UZEE2BS
Town
Basic Membership
19-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
9:56:26
4
966.596074
46,740.01
Error
553.72
Yes
No
No
Not Applicable
Poor Website
1
44
F
CRDS047
City
No Membership
18-01-2015
Yes
CID8146
Credit/Debit Card Offers
Smartphone
Wi-Fi
17:04:01
21
135.69
10,310.79
11
537.16
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
42
F
RZ6ZS4T
Town
Premium Membership
20-05-2016
Yes
CID6884
Credit/Debit Card Offers
Both
Mobile_Data
14:13:58
15
761.71
44,128.06
28
793.88
No
Yes
Yes
No Information Available
No reason specified
0
36
F
N74NMB3
Town
Basic Membership
12-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
2:14:45
14
133.44
33,911.42
17
134.81462
No
Yes
Yes
Solved in Follow-up
Poor Website
0
60
F
AYOJHRP
Town
Gold Membership
05-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
17:21:49
8
91.36
82,256.29
14
742.7
Yes
No
No
Not Applicable
User Friendly Website
0
61
M
FSWFVJS
Town
Silver Membership
28-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
22:10:34
25
257.8
23,088.21
5
311.98553
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
18
M
W2ETSAB
Town
Basic Membership
22-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
23:20:45
19
126.77
15,612.33
23
219.077518
No
Yes
No
Not Applicable
Poor Product Quality
1
38
F
M0OM8W9
null
Platinum Membership
21-06-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
4:46:12
3
70.35
21,690.14
27
267.430402
No
Yes
No
Not Applicable
Too many ads
0
12
F
1A6J4JC
City
Silver Membership
17-10-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:15:34
20
128.47
43,080.33
29.54521074
764.96
No
Yes
Yes
No Information Available
Poor Website
0
49
F
AKNQBOX
City
Basic Membership
16-05-2017
?
CID50376
Credit/Debit Card Offers
Desktop
Wi-Fi
1:47:42
17
62.64
1,409.83
23
710.65
No
Yes
No
Not Applicable
No reason specified
1
36
F
6KXSHJA
Village
Platinum Membership
14-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
3:30:50
9
77.5
47,763.08
10
827.36
No
Yes
Yes
Solved in Follow-up
Products always in Stock
0
42
M
DIQDOSS
Town
Premium Membership
06-08-2016
Yes
CID49676
Gift Vouchers/Coupons
?
Wi-Fi
4:03:46
-999
32.21
18,506.4
Error
763.86
Yes
No
Yes
No Information Available
Poor Customer Service
0
20
F
LGZO6X0
City
Silver Membership
24-10-2016
Yes
CID23173
Credit/Debit Card Offers
Desktop
Fiber_Optic
9:35:04
10
79.58
30,494.53
13
630.86
Yes
No
Yes
Unsolved
Poor Customer Service
1
24
M
3M4P2CL
null
Premium Membership
23-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
3:28:00
9
198.58
28,162.03
13
709.68
Yes
No
Yes
Solved in Follow-up
User Friendly Website
0
60
F
DGZ4U1E
null
Gold Membership
30-11-2016
Yes
CID47503
Credit/Debit Card Offers
?
Mobile_Data
5:17:26
12
605.22
53,154.84
10
766.49
No
Yes
Yes
No Information Available
Products always in Stock
0
11
M
814MP28
Village
Silver Membership
07-02-2017
Yes
CID10579
Without Offers
Desktop
Fiber_Optic
6:15:36
3
50.11
20,197.96
10
687.58
Yes
No
No
Not Applicable
Too many ads
1
10
M
2IN3BA1
Town
Gold Membership
22-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
10:59:58
24
264.86
5,197.62
24
1,125.994765
No
Yes
No
Not Applicable
No reason specified
0
18
M
CZFAMJ0
Town
Premium Membership
18-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
16:14:57
20
264.62
32,127.02
5
787.74
No
Yes
No
Not Applicable
Too many ads
0
27
M
6HWNFBU
Town
Basic Membership
20-05-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
10:33:41
11
59.95
28,438.11
16
1,005.312955
Yes
No
Yes
Solved
Poor Customer Service
1
63
M
16P02I4
Town
No Membership
19-11-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
14:48:42
17
34.82
19,132.88
11
546.64
No
Yes
No
Not Applicable
Poor Website
1
29
F
3M56UNB
Town
Gold Membership
15-10-2016
Yes
CID63304
Credit/Debit Card Offers
Both
Fiber_Optic
6:26:45
12
743.89
40,265.12
12
798.56
No
Yes
No
Not Applicable
Reasonable Price
0
38
M
ZWAAHER
null
No Membership
25-01-2015
Yes
CID11059
Gift Vouchers/Coupons
Desktop
Fiber_Optic
4:41:34
17
-933.495192
40,079.13
24
569.46
No
Yes
Yes
No Information Available
Poor Customer Service
1
11
M
WX7Y6NI
Town
Silver Membership
09-05-2015
Yes
CID19351
Credit/Debit Card Offers
Desktop
Mobile_Data
16:24:10
14
137.07
8,240
27
696.54
Yes
No
No
Not Applicable
Poor Customer Service
1
33
M
AHPOEWM
Village
Silver Membership
29-04-2015
Yes
CID16487
Credit/Debit Card Offers
Desktop
Mobile_Data
10:57:11
14
43.97
19,740.37
Error
711.75
Yes
No
No
Not Applicable
Poor Customer Service
0
36
M
W0YS2NX
Town
No Membership
18-12-2016
Yes
CID24005
Without Offers
Smartphone
Wi-Fi
5:39:38
-999
734.08
29,204.67
14
null
No
Yes
No
Not Applicable
Poor Product Quality
1
38
M
UYMC3EX
Town
Silver Membership
20-10-2015
Yes
CID25456
Credit/Debit Card Offers
Desktop
Mobile_Data
11:31:39
6
69.57
8,683.67
18
640.23
Yes
No
Yes
Unsolved
Too many ads
1
14
F
YFBBC2E
Town
Basic Membership
26-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
16:29:28
11
303.68
16,494.01
29
386.279813
Yes
No
Yes
Solved
Too many ads
1
56
M
SK8JL97
Village
No Membership
30-05-2015
Yes
CID37473
Without Offers
Smartphone
Wi-Fi
18:23:28
14
33.3
33,669.57
28
679.88
No
Yes
No
Not Applicable
Poor Customer Service
1
40
M
U0SBGUW
Town
Basic Membership
29-11-2015
?
CID43520
Credit/Debit Card Offers
Desktop
Wi-Fi
21:52:39
10
159.43
17,045.12
15
682.26
Yes
No
No
Not Applicable
Poor Website
1
22
F
MIK809T
null
Gold Membership
07-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
4:38:10
14
230.71
79,275.57
5
716.88
No
Yes
Yes
Solved
User Friendly Website
0
40
F
6925YIH
City
Gold Membership
25-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
21:49:15
12
267.06
821.83
28
731.61
Yes
No
Yes
Solved
Poor Website
0
64
F
3DLH1YM
City
Silver Membership
25-09-2015
Yes
xxxxxxxx
null
Smartphone
Wi-Fi
8:35:21
-999
62.58
45,851.21
21
665.64
No
Yes
No
Not Applicable
Poor Customer Service
1
57
M
ECSIS4W
Town
Basic Membership
31-05-2017
Yes
CID29451
Gift Vouchers/Coupons
Desktop
Wi-Fi
2:34:21
9
103.68
7,077.25
18
369.853913
Yes
No
Yes
Unsolved
Poor Website
0
16
F
22KUKIA
City
No Membership
24-02-2017
Yes
CID35940
Without Offers
Smartphone
Wi-Fi
17:25:48
13
89.64
35,024.35
10
503.01
No
Yes
No
Not Applicable
Too many ads
1
43
M
XQ7ET1P
City
Platinum Membership
28-04-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
10:35:35
13
152.54
41,558.99
11
827.15
No
Yes
Yes
Unsolved
User Friendly Website
0
20
M
ZYRF24N
null
Gold Membership
03-08-2017
Yes
CID56071
Credit/Debit Card Offers
?
Wi-Fi
1:53:02
4
1,203.207534
11,573.44
24
715.04
No
Yes
No
Not Applicable
Poor Customer Service
0
48
M
O2N53Y3
Town
Premium Membership
28-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
15:00:39
16
34.8
12,074.86
14
742.96
Yes
No
Yes
Unsolved
Poor Product Quality
0
26
M
QOIUQSX
City
Gold Membership
06-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:32:10
2
366.56
31,913.89
20
734.33
No
Yes
No
Not Applicable
Poor Website
0
54
M
YPOWEKL
City
Gold Membership
05-09-2015
Yes
CID49260
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
22:08:13
9
32.34
3,619.52
14
689.51
No
Yes
No
Not Applicable
Poor Customer Service
1
18
F
MOQOQA4
Town
No Membership
28-02-2017
Yes
CID35570
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
9:01:27
6
152.57
9,241.72
28
null
Yes
No
No
Not Applicable
Poor Website
1
61
F
K1LDQQY
null
Gold Membership
09-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
10:25:12
14
341.98
35,089.34
26
755.97
Yes
No
No
Not Applicable
No reason specified
0
29
M
8HO4UYL
City
No Membership
18-10-2016
Yes
CID45298
Credit/Debit Card Offers
Both
Mobile_Data
2:43:56
9
832.03
2,705.56
16
688.78
Yes
No
No
Not Applicable
Too many ads
1
18
M
XW7AMXD
City
Silver Membership
25-09-2015
Yes
CID11698
Without Offers
?
Fiber_Optic
18:08:19
20
181.24
15,024.45
23
672.51
No
Yes
Yes
Solved in Follow-up
Poor Website
1
51
F
5NQE04V
Town
Silver Membership
17-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
4:53:23
16
428.04
89,086.06
12
736.67
Yes
No
No
Not Applicable
User Friendly Website
0
38
F
3H683B1
Village
Basic Membership
20-01-2015
Yes
CID48782
Credit/Debit Card Offers
Desktop
Fiber_Optic
7:46:19
22
32.36
19,392.73
26
918.650861
No
Yes
Yes
Solved in Follow-up
Poor Website
1
47
M
L017R5I
Town
Basic Membership
30-08-2015
Yes
CID48836
Without Offers
?
Fiber_Optic
16:08:18
12
70.11
26,555.45
Error
596.54
Yes
No
Yes
Solved
Poor Customer Service
1
16
M
GW3A3LH
Village
Premium Membership
21-10-2017
Yes
CID477
Credit/Debit Card Offers
Smartphone
Fiber_Optic
5:43:30
9
544.07
21,526.78
12
null
No
Yes
No
Not Applicable
Products always in Stock
0
54
M
WUCIJ2G
null
Gold Membership
05-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
3:38:26
17
222.28
9,998.73
29
null
Yes
Yes
Yes
No Information Available
No reason specified
0
18
F
GDEIQGB
Village
No Membership
02-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
20:52:22
20
69.74
11,662.38
15
603.98
Yes
No
Yes
Solved in Follow-up
Too many ads
1
38
F
BBZY1SQ
City
Silver Membership
21-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
3:35:58
8
210.49
34,770.4
21
984.071527
Yes
No
Yes
Solved
Poor Product Quality
0
50
M
CVGS30E
Town
Gold Membership
20-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
11:32:41
15
120.13
1,776.07
9
623.35
No
Yes
Yes
Unsolved
Poor Product Quality
1