age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
18
F
GHQUUSD
City
Premium Membership
09-11-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
1:47:24
14
102.82
18,538.18
22
707.18
Yes
No
No
Not Applicable
No reason specified
0
62
M
BS7ZJRR
Town
No Membership
28-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
14:04:02
11
30.18
37,803.35
19
1,130.673872
No
Yes
Yes
Solved
Poor Product Quality
1
52
M
WMPF2OW
City
Basic Membership
03-09-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:43:48
17
30.56
3,222.15
29
619.98
No
Yes
Yes
No Information Available
Poor Customer Service
1
60
F
OOZY08A
City
No Membership
19-06-2016
Yes
CID61905
Gift Vouchers/Coupons
Smartphone
Wi-Fi
23:48:37
14
32.93
16,456.22
29
null
No
Yes
No
Not Applicable
Poor Website
1
16
M
ZI8CWUV
Town
No Membership
16-06-2015
Yes
CID50699
Credit/Debit Card Offers
Desktop
Mobile_Data
21:59:52
10
206.45
1,759.39
22
645.02
Yes
No
Yes
Solved in Follow-up
Too many ads
1
63
M
RE4E5HS
Village
No Membership
01-04-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
8:10:03
18
33.49
4,177.14
41.18518621
634.22
No
Yes
Yes
Unsolved
Too many ads
1
25
F
S2FA42W
Town
Platinum Membership
06-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
10:41:54
22
31.72
81,474.3
9
null
No
Yes
Yes
No Information Available
User Friendly Website
0
12
M
TWTNSBB
Town
Basic Membership
15-12-2016
?
CID16250
null
Smartphone
Fiber_Optic
15:04:48
20
33.58
11,426.96
7
294.222784
Yes
No
Yes
Solved in Follow-up
Poor Website
1
13
F
VG806JG
Town
Premium Membership
10-06-2017
Yes
CID40617
Gift Vouchers/Coupons
Desktop
Fiber_Optic
9:03:56
13
104.95
85,461.5
7
782.36
Yes
No
Yes
Unsolved
Quality Customer Care
0
33
F
E9XP3N6
City
Basic Membership
20-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:18:26
7
65.86
19,861.78
19
616.03
Yes
No
No
Not Applicable
Too many ads
0
42
F
8AFF39G
null
Gold Membership
01-09-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
8:13:12
8
60.78
17,902.05
Error
1,166.589854
Yes
No
Yes
Solved
Poor Website
1
23
F
2W6AHBJ
Village
No Membership
26-05-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
16:14:27
18
42.96
23,970.26
19
null
Yes
No
No
Not Applicable
No reason specified
1
34
M
A08L1NH
City
Gold Membership
10-11-2017
Yes
CID2051
Without Offers
Desktop
Mobile_Data
9:58:56
13
84.81
39,121.18
14
783.7
No
Yes
Yes
Solved
No reason specified
0
12
M
54V6A7C
Town
Gold Membership
10-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:30:58
14
43.3
66,040.84
16
762.41
No
Yes
No
Not Applicable
User Friendly Website
0
55
M
1D2L3F5
null
Silver Membership
19-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
13:57:30
6
33.52
25,921.19
17
674.5
No
Yes
No
Not Applicable
No reason specified
0
41
F
Q4E2AAB
Village
Basic Membership
19-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
6:58:53
-999
30.46
35,220.12
16
536.19
No
Yes
Yes
No Information Available
Poor Product Quality
1
55
F
EQWFEZB
Town
Platinum Membership
27-11-2016
Yes
CID25310
Credit/Debit Card Offers
?
Fiber_Optic
20:06:46
9
310.52
25,374.79
12
737.39
Yes
Yes
No
Not Applicable
Poor Product Quality
0
24
M
9LFTKIM
null
No Membership
08-07-2017
Yes
CID59359
null
Desktop
Mobile_Data
14:19:01
2
31.21
19,493.47
23
618.53
No
Yes
Yes
Solved
No reason specified
1
55
F
4MRSW9V
City
Silver Membership
28-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
10:52:44
16
31.19
30,279.62
Error
1,106.820083
Yes
No
Yes
No Information Available
Poor Customer Service
1
39
M
KCT8JIS
null
No Membership
15-06-2015
Yes
CID29581
Credit/Debit Card Offers
Smartphone
Wi-Fi
5:28:28
15
32.94
12,872.99
22
647.74
No
Yes
Yes
Unsolved
Poor Customer Service
1
47
F
JZR0FAH
null
Silver Membership
21-04-2016
?
CID31479
Credit/Debit Card Offers
Smartphone
Fiber_Optic
9:50:31
18
130.4
27,986.38
23
703.22
No
Yes
No
Not Applicable
Poor Website
0
26
M
TNOY0HO
City
Basic Membership
30-01-2016
?
CID55757
Without Offers
?
Mobile_Data
2:20:47
9
45.63
9,493.02
10
609.55
Yes
No
Yes
No Information Available
Poor Website
1
46
F
BJJNXK5
Town
Gold Membership
13-01-2017
Yes
CID25018
Gift Vouchers/Coupons
Desktop
Mobile_Data
22:40:00
19
337.66
10,642.14
26
737.02
Yes
No
No
Not Applicable
Poor Website
0
41
F
4CAAGSJ
City
No Membership
02-09-2015
Yes
CID20077
Credit/Debit Card Offers
?
Fiber_Optic
5:44:18
24
98.13
12,324.13
24
501.19
Yes
No
No
Not Applicable
Poor Customer Service
1
51
M
AJAVV1Y
Town
Premium Membership
30-09-2016
?
CID11809
Without Offers
Smartphone
Fiber_Optic
19:19:21
14
190.52
13,930.77
16
732.94
No
Yes
No
Not Applicable
Too many ads
0
15
M
HHHEM5L
City
Basic Membership
06-04-2016
Yes
CID58395
Credit/Debit Card Offers
Both
Fiber_Optic
9:35:47
10
303.36
42,906.25
24
610.41
Yes
No
No
Not Applicable
Poor Website
0
54
M
LGI25U4
Town
Platinum Membership
13-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
16:48:29
13
1,222.891148
77,072.87
18
769.28
Yes
No
Yes
Unsolved
Products always in Stock
0
45
F
HPZRKV3
Village
Basic Membership
22-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
23:44:14
17
101
32,835.95
17
611.34
Yes
No
Yes
Solved
Poor Product Quality
1
24
M
A0JU56E
Town
Platinum Membership
22-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
8:21:32
21
413.01
39,929.82
15
null
Yes
Yes
No
Not Applicable
Poor Customer Service
0
58
M
2EJH3AX
Village
Silver Membership
27-04-2016
Yes
CID40536
Credit/Debit Card Offers
Desktop
Fiber_Optic
6:17:37
8
137.59
94,392.42
16
739.59
Yes
No
No
Not Applicable
Quality Customer Care
0
64
M
5LX923A
null
Platinum Membership
08-01-2017
?
CID30157
Gift Vouchers/Coupons
Smartphone
Wi-Fi
21:58:57
6
1,056.07
67,557.37
Error
1,114.644094
Yes
No
Yes
Solved
Reasonable Price
0
23
F
H0VOGZE
City
No Membership
09-11-2016
Yes
CID4499
Gift Vouchers/Coupons
Desktop
Mobile_Data
15:07:07
16
859.404748
36,891.58
26
null
No
Yes
No
Not Applicable
Poor Website
1
62
M
VWWGR4F
City
Silver Membership
03-05-2017
Yes
CID7184
Credit/Debit Card Offers
Smartphone
Mobile_Data
11:10:58
6
89.88
11,015.48
16
678.19
Yes
No
No
Not Applicable
Poor Website
1
17
M
E9K00CL
Town
No Membership
02-02-2016
?
CID14064
Gift Vouchers/Coupons
Desktop
Fiber_Optic
4:46:28
4
159.23
18,367.24
5
510.41
Yes
No
No
Not Applicable
Poor Website
1
63
M
UIZMK17
Town
No Membership
26-05-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
9:36:15
10
770.33
13,699.92
29
645.74
Yes
Yes
Yes
Unsolved
Poor Product Quality
1
18
M
6MH15Y5
City
Gold Membership
18-06-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
0:40:22
15
124.99
3,627.95
20
753.84
Yes
No
No
Not Applicable
Poor Product Quality
0
55
F
MAOTAQL
City
No Membership
09-01-2017
?
CID21272
Credit/Debit Card Offers
Desktop
Fiber_Optic
4:36:13
6
1,042.257564
8,316.95
14
682.37
No
Yes
No
Not Applicable
No reason specified
1
17
F
VSAUR19
Town
Basic Membership
30-08-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
4:35:14
11
299.86
42,643.76
13
261.610824
Yes
Yes
No
Not Applicable
Poor Customer Service
1
19
F
JTN1XZ2
Town
Basic Membership
30-12-2015
Yes
CID5453
Without Offers
Smartphone
Wi-Fi
12:56:25
14
37.65
31,745.39
13
650.28
No
Yes
No
Not Applicable
Poor Customer Service
1
47
F
QYS0P4W
Town
No Membership
24-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
14:22:01
3
243.9
18,836.09
19
408.096081
Yes
Yes
Yes
Unsolved
Poor Customer Service
1
28
F
N0JRO81
Town
Gold Membership
25-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
7:02:47
4
457.49
1,980.7
21
680.86
Yes
No
No
Not Applicable
Poor Customer Service
1
13
F
QZV1TS6
Town
Silver Membership
25-12-2016
?
CID39037
Gift Vouchers/Coupons
Both
Mobile_Data
21:47:35
7
306.07
45,549.82
24
611.01
Yes
No
No
Not Applicable
No reason specified
1
56
M
HDMHLYB
Village
No Membership
03-03-2017
Yes
CID60196
Credit/Debit Card Offers
Desktop
Wi-Fi
20:57:11
7
418.26
41,642.09
16
190.949109
Yes
No
Yes
Solved
Poor Product Quality
1
47
F
SPBVFUM
Town
No Membership
15-08-2017
Yes
CID34762
Credit/Debit Card Offers
?
Mobile_Data
14:25:12
8
174.52
8,408.91
-13.71575043
693.58
Yes
No
Yes
No Information Available
Poor Website
1
58
M
WCKWPFE
null
Basic Membership
20-07-2015
No
xxxxxxxx
Without Offers
?
Fiber_Optic
17:16:07
18
894.033867
32,978.51
9
558.24
No
Yes
Yes
Solved
No reason specified
1
29
M
1I225MA
City
Basic Membership
16-12-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
7:45:31
11
157.99
45,688.46
51.70332217
639.34
Yes
No
No
Not Applicable
Too many ads
1
58
F
7011CMM
Town
Silver Membership
03-03-2016
?
CID15947
Gift Vouchers/Coupons
Smartphone
Wi-Fi
4:38:16
7
66.21
2,092.06
15
1,028.120613
No
Yes
Yes
Solved
Poor Product Quality
0
11
F
WT6P8DC
null
Basic Membership
06-05-2017
?
CID10561
Gift Vouchers/Coupons
Desktop
Wi-Fi
4:10:49
-999
32.4
37,425.2
14
666.44
No
Yes
No
Not Applicable
Poor Website
1
17
M
N2ZN8T6
Town
Premium Membership
15-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
0:33:42
3
45.14
4,101.19
17
950.723126
No
Yes
Yes
Solved
Poor Product Quality
0
13
M
PF7NPYQ
Town
Silver Membership
14-10-2015
Yes
CID1819
Without Offers
Smartphone
Wi-Fi
9:54:07
12
96.98
34,426.45
0.949579361
771.04
Yes
No
No
Not Applicable
Poor Website
0
16
F
414IMAU
Town
No Membership
12-12-2017
?
CID34385
Gift Vouchers/Coupons
Smartphone
Wi-Fi
4:22:08
20
79.7
42,967.33
8
511.89
Yes
No
No
Not Applicable
No reason specified
1
61
M
SV9XW43
Town
Gold Membership
10-07-2016
Yes
CID55235
Gift Vouchers/Coupons
Desktop
Fiber_Optic
23:12:06
3
509.36
2,174.21
5
464.452039
No
Yes
No
Not Applicable
Poor Product Quality
0
22
M
WMLT90K
null
Gold Membership
22-03-2016
?
CID32462
Gift Vouchers/Coupons
Smartphone
Mobile_Data
10:50:51
22
343.04
92,987.93
2
787.19
Yes
No
No
Not Applicable
Reasonable Price
0
59
F
YCWPFMK
Town
Platinum Membership
28-04-2016
Yes
CID17057
Without Offers
?
Wi-Fi
8:32:43
19
87.4
35,829.36
13
792.62
Yes
No
No
Not Applicable
Products always in Stock
0
46
F
4VZ9ECE
null
No Membership
11-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:11:06
15
249.2
43,404.32
29
614.14
Yes
No
Yes
Unsolved
Poor Website
1
37
F
YYZIUYV
Town
No Membership
20-02-2016
Yes
CID53948
Credit/Debit Card Offers
Desktop
Mobile_Data
3:49:33
7
643.09
48,221.17
16
631.89
Yes
Yes
Yes
No Information Available
No reason specified
1
26
F
SP9F07K
City
Gold Membership
17-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
14:12:37
17
54.07
32,847.73
9
701.8
No
Yes
Yes
Unsolved
Poor Customer Service
1
35
F
U63VD5H
null
Platinum Membership
03-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
12:25:28
22
962.60482
24,814
Error
743.19
Yes
No
Yes
Solved
No reason specified
0
26
F
RCQOZTV
City
No Membership
18-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
4:39:54
16
191.53
42,025.68
11
608.37
No
Yes
Yes
Solved
Too many ads
1
12
M
JU3RVYF
Town
Gold Membership
31-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
22:11:27
24
83.01
25,014.62
19
628.52
Yes
No
Yes
No Information Available
Too many ads
1
42
F
9KSQXCF
Town
Basic Membership
15-10-2015
Yes
CID3139
Gift Vouchers/Coupons
Desktop
Wi-Fi
14:06:08
6
102.97
23,702.75
11
664.89
No
Yes
No
Not Applicable
Poor Product Quality
1
56
M
99KMPV8
Village
Premium Membership
12-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
12:46:09
16
238.82
23,082.52
16
713.17
Yes
No
No
Not Applicable
Products always in Stock
0
15
F
26IKSZP
City
Premium Membership
30-10-2017
?
CID60011
Without Offers
Smartphone
Wi-Fi
6:25:24
15
108.23
12,806.28
5
null
Yes
No
No
Not Applicable
No reason specified
0
63
F
JMFXAYT
Village
Basic Membership
02-03-2017
Yes
CID1828
Without Offers
Desktop
Mobile_Data
18:30:09
-999
45.61
27,800.24
9
369.781015
Yes
No
Yes
Unsolved
Poor Product Quality
1
41
M
2AD8TSF
Town
Basic Membership
11-08-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
14:13:12
14
33.46
10,920.67
15
552.57
No
Yes
Yes
No Information Available
Poor Website
1
26
M
2HVHVZL
Town
Basic Membership
11-01-2016
?
CID56846
Credit/Debit Card Offers
Smartphone
Wi-Fi
5:20:16
13
30.61
30,720.44
17
572.01
No
Yes
Yes
Solved in Follow-up
Too many ads
1
31
F
KDHZ2J4
City
No Membership
01-09-2015
Yes
CID48579
Credit/Debit Card Offers
?
Mobile_Data
19:11:58
16
31.52
38,839.04
26
541.32
No
Yes
No
Not Applicable
No reason specified
1
19
M
4WTPQPR
Town
No Membership
13-10-2015
No
xxxxxxxx
Without Offers
?
Fiber_Optic
22:52:00
11
340.48
2,936.23
6
625.24
No
Yes
Yes
Solved
Poor Website
1
39
F
05L80KY
Town
Gold Membership
17-10-2015
Yes
CID36359
Without Offers
Desktop
Wi-Fi
12:55:39
17
196.77
38,078.82
15
640.01
Yes
No
Yes
Solved
Poor Website
1
17
F
4X97ZD2
Town
Platinum Membership
29-05-2015
?
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:10:28
13
949.959046
49,644.86
15
715.75
No
Yes
No
Not Applicable
Quality Customer Care
0
64
M
SI5PFA3
Town
Gold Membership
17-01-2016
Yes
CID36412
Credit/Debit Card Offers
?
Fiber_Optic
16:30:12
10
34.8
30,568.83
20
714.52
No
Yes
No
Not Applicable
Poor Website
1
38
M
7RNJHB4
null
Platinum Membership
11-01-2015
Yes
CID15100
Gift Vouchers/Coupons
Smartphone
Mobile_Data
9:31:29
12
34.45
26,783.21
20
1,195.415348
Yes
No
Yes
Solved
Poor Website
0
56
M
8QUEVQ1
Town
Silver Membership
16-12-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
22:30:03
22
198.91
9,325.24
18
612.91
Yes
No
No
Not Applicable
Poor Customer Service
1
59
F
GTY672W
null
Basic Membership
18-12-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
22:22:53
7
34.33
40,893.4
23
702.94
Yes
No
No
Not Applicable
Too many ads
1
12
F
84HQKNH
null
Gold Membership
24-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
7:43:00
20
156.68
1,834.22
22
749.41
Yes
No
Yes
No Information Available
Too many ads
0
35
F
3RR9FO3
Town
Gold Membership
15-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
10:06:41
14
123
14,591.82
24
626.08
Yes
No
Yes
Solved
Poor Customer Service
1
38
F
3ZBQHNY
City
Basic Membership
29-05-2015
Yes
CID43368
Without Offers
?
Wi-Fi
14:24:01
10
608.57
13,390.47
12
620.74
Yes
Yes
No
Not Applicable
Poor Product Quality
1
24
M
QM9KV1Q
null
Gold Membership
16-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:12:02
9
44.37
11,212.82
5
711.32
No
Yes
No
Not Applicable
Too many ads
0
34
M
7U0TBRA
Town
Gold Membership
08-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
14:20:37
10
1,060.500281
61,211.16
15
772.82
No
Yes
Yes
No Information Available
Quality Customer Care
0
15
F
ELR0C5K
null
Gold Membership
02-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
20:59:57
9
343.48
22,211.12
18
787.15
Yes
No
No
Not Applicable
No reason specified
0
54
M
7FCDLWW
Town
Platinum Membership
28-04-2016
Yes
CID58573
Credit/Debit Card Offers
Both
Wi-Fi
4:10:06
16
1,436.150399
92,440.81
12
791.22
Yes
Yes
Yes
Solved
Quality Customer Care
0
40
M
J708K3O
City
Premium Membership
10-08-2016
Yes
CID2002
Credit/Debit Card Offers
Smartphone
Mobile_Data
9:22:05
18
357.85
12,243.77
20
765.28
Yes
Yes
No
Not Applicable
No reason specified
0
59
F
BVZ7CKI
City
Platinum Membership
06-09-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
5:13:48
-999
1,066.648021
46,186.35
Error
720.19
Yes
No
Yes
Solved
Too many ads
0
35
F
RAIK7N8
Town
Gold Membership
04-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
17:03:27
16
343.97
22,449.35
29
704.44
Yes
No
No
Not Applicable
Poor Product Quality
1
32
F
3OE21Q9
City
Platinum Membership
16-09-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
15:22:48
10
362.75
35,403.38
Error
771.73
Yes
No
No
Not Applicable
Poor Customer Service
0
30
M
YRPAH7C
null
Gold Membership
24-03-2015
Yes
CID61304
Gift Vouchers/Coupons
Smartphone
Wi-Fi
4:43:40
10
81.83
44,501.35
22
643.75
Yes
No
No
Not Applicable
Too many ads
0
24
F
VXYUU9Q
Village
No Membership
09-04-2016
?
CID22169
Gift Vouchers/Coupons
?
Mobile_Data
13:18:28
16
123.51
35,410.09
7
647.11
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
21
M
B2KR78F
Village
Gold Membership
13-03-2017
Yes
CID36215
Credit/Debit Card Offers
Desktop
Wi-Fi
12:02:27
-999
106.62
21,528.68
28
1,257.814521
No
Yes
Yes
No Information Available
Poor Website
1
50
M
5SOL0A7
City
Basic Membership
04-03-2017
Yes
CID61877
Gift Vouchers/Coupons
Desktop
Fiber_Optic
17:21:32
17
102.8
23,167.4
28
243.446855
Yes
No
Yes
Unsolved
No reason specified
1
55
F
54Y5MZU
Village
Basic Membership
17-11-2015
?
CID59464
Without Offers
Desktop
Fiber_Optic
0:07:15
24
32.81
18,457.04
26
519.3
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
62
M
I5KFBKB
City
Gold Membership
20-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
15:40:42
17
167.83
53,733.6
15
776.47
Yes
Yes
Yes
Solved in Follow-up
Quality Customer Care
0
40
M
SNT5HQ1
Town
No Membership
08-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
21:01:08
14
155.05
13,775.82
28
309.074856
No
Yes
No
Not Applicable
No reason specified
1
62
F
NHDGDG5
City
Gold Membership
25-09-2017
Yes
CID40343
Credit/Debit Card Offers
?
Fiber_Optic
10:37:09
19
280.17
91,740.57
19
807.43
Yes
Yes
No
Not Applicable
Reasonable Price
0
30
M
XHA09D6
City
Basic Membership
16-12-2015
Yes
CID13728
Credit/Debit Card Offers
Smartphone
Mobile_Data
5:17:18
17
1,154.956054
20,325.7
9
600.99
Yes
No
No
Not Applicable
No reason specified
1
23
M
52E5TOS
City
Gold Membership
13-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
21:17:43
19
1,169.922456
4,815.23
13
317.078195
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
48
M
23QCC9T
City
Basic Membership
22-08-2015
Yes
CID46840
Without Offers
Smartphone
Mobile_Data
4:52:40
9
371.47
27,061.15
5
null
No
Yes
No
Not Applicable
Poor Customer Service
1
31
M
K1JCG7T
City
Platinum Membership
11-04-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
11:37:33
6
126.67
14,992.03
7
720.65
No
Yes
Yes
Unsolved
Too many ads
0
23
M
EGTM5RC
Town
No Membership
25-05-2017
Yes
CID19722
Gift Vouchers/Coupons
Desktop
Fiber_Optic
19:54:05
9
839.65
31,792.21
6
524.77
Yes
Yes
No
Not Applicable
Poor Customer Service
1
38
F
97HQEQT
null
Platinum Membership
30-05-2016
?
CID35527
Without Offers
Desktop
Mobile_Data
8:53:05
15
668.12
28,723.62
15
759.47
Yes
No
Yes
Solved in Follow-up
Too many ads
0
54
F
D8UT3LR
City
Silver Membership
15-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
6:40:47
12
64.77
13,531.99
5
719.42
No
Yes
Yes
Solved
No reason specified
1