age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
54
M
F0F2967
Village
Gold Membership
20-06-2015
No
xxxxxxxx
Without Offers
?
Mobile_Data
8:43:29
14
157.09
97,175.85
2
1,068.525505
Yes
No
Yes
Solved
Products always in Stock
0
57
F
QKNLVZG
City
No Membership
09-01-2015
?
CID28721
Without Offers
?
Fiber_Optic
19:36:29
15
108.87
42,694.7
8
512.46
Yes
No
No
Not Applicable
Too many ads
1
19
F
1HHGVTU
Town
No Membership
23-11-2017
Yes
CID14965
Without Offers
?
Fiber_Optic
23:47:27
23
34.19
3,942.49
12
606.19
No
Yes
Yes
Solved
Poor Customer Service
1
60
M
I032E0N
City
No Membership
27-05-2015
Yes
CID26605
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:17:39
2
189.84
43,442.41
15
486.386463
No
Yes
Yes
Solved
No reason specified
1
30
F
X4DUJZ0
City
Basic Membership
18-12-2015
Yes
CID57223
Without Offers
Both
Wi-Fi
23:18:56
15
825.1
1,004.88
29
666.95
Yes
Yes
Yes
Solved in Follow-up
Too many ads
1
62
M
D6FSU9O
Village
Basic Membership
01-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:14:41
9
489.95
30,177.4
19
673.68
No
Yes
No
Not Applicable
Too many ads
1
50
F
QKPPGD4
null
Gold Membership
18-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
11:18:34
17
-998.336336
1,899.21
23
614.35
Yes
No
Yes
Solved in Follow-up
Too many ads
1
32
M
5U2G7BA
City
Platinum Membership
31-07-2015
No
xxxxxxxx
Without Offers
Both
Mobile_Data
5:09:42
16
269.12
17,977.86
23
776.35
Yes
No
Yes
Solved
Poor Website
0
14
F
WPW64VQ
Village
Platinum Membership
01-07-2017
?
CID22476
Gift Vouchers/Coupons
Smartphone
Wi-Fi
20:38:25
9
202.63
2,152.13
13
751.33
No
Yes
Yes
Solved in Follow-up
Quality Customer Care
0
35
F
FYV7F4F
null
Gold Membership
05-07-2015
?
CID21602
Gift Vouchers/Coupons
Smartphone
Mobile_Data
5:47:11
3
78.4
91,119.03
6
729.75
Yes
No
No
Not Applicable
Products always in Stock
0
64
F
P1WAO45
City
Premium Membership
23-02-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
7:32:42
9
299.71
11,544.97
2
761.22
Yes
No
Yes
Unsolved
User Friendly Website
0
52
F
6MDYZ7F
Village
Gold Membership
19-11-2015
Yes
CID43278
Without Offers
Smartphone
Fiber_Optic
1:24:40
9
180.96
31,636.09
16
698.03
Yes
No
Yes
No Information Available
Poor Product Quality
1
55
F
MRUY9ZD
City
Premium Membership
24-11-2017
Yes
CID17488
Without Offers
Desktop
Wi-Fi
11:18:38
20
-899.239884
49,755.94
26
399.139783
Yes
No
No
Not Applicable
Poor Website
0
50
M
PHOQ591
null
Silver Membership
11-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
4:04:06
10
31.39
41,364.87
10
744.75
Yes
No
Yes
No Information Available
Too many ads
0
51
M
J40DN25
City
Premium Membership
15-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
8:58:13
18
55.21
44,745.77
11
770.67
No
Yes
No
Not Applicable
No reason specified
0
62
M
HR875BR
Village
Basic Membership
13-07-2016
Yes
CID6300
Without Offers
Smartphone
Mobile_Data
7:03:13
10
42.69
3,866.09
13
622.23
Yes
No
No
Not Applicable
Poor Customer Service
1
23
F
NU4W56T
Town
No Membership
25-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
7:57:55
19
336.7
31,159.96
Error
622.65
Yes
No
No
Not Applicable
No reason specified
1
58
F
4SDGDH5
City
No Membership
29-06-2016
Yes
CID9993
Credit/Debit Card Offers
Desktop
Wi-Fi
11:36:47
16
111.4
15,678.05
12
686.07
Yes
No
No
Not Applicable
Poor Product Quality
1
37
F
S1JWPZC
Town
Gold Membership
16-10-2016
Yes
CID52532
Without Offers
?
Fiber_Optic
15:43:05
14
345.65
19,888.89
16
785.55
Yes
No
Yes
Solved
User Friendly Website
0
45
F
2HDNE01
Town
Platinum Membership
10-06-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
20:27:57
12
158.1
45,415.11
-16.75001624
752.56
Yes
No
No
Not Applicable
Too many ads
0
55
F
H45J7NT
Town
Silver Membership
28-11-2016
?
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
8:03:09
12
363.53
4,771.99
23
713.39
Yes
No
Yes
No Information Available
Poor Product Quality
0
23
F
WFQRITC
null
Platinum Membership
07-08-2015
Yes
CID37190
Without Offers
?
Mobile_Data
16:42:03
16
157.39
7,453.84
25
743.56
Yes
No
Yes
Solved
No reason specified
0
18
M
GP62DT1
City
Platinum Membership
08-12-2015
Yes
CID22994
Without Offers
Desktop
Mobile_Data
13:02:29
21
119.03
91,046.03
19
813.56
No
Yes
Yes
Solved in Follow-up
Reasonable Price
0
41
F
G4WOQDK
Town
Silver Membership
08-10-2016
Yes
CID6827
Without Offers
?
Fiber_Optic
19:18:07
-999
85.94
38,645.37
24
766.5
No
Yes
No
Not Applicable
Too many ads
0
13
M
D8KQ2WF
Town
Premium Membership
20-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
2:25:19
13
144.5
43,566.31
16
781.26
Yes
No
Yes
Solved in Follow-up
User Friendly Website
0
53
F
QO7TGA4
Town
No Membership
25-04-2017
Yes
CID58643
Gift Vouchers/Coupons
Desktop
Wi-Fi
8:33:07
20
1,221.329449
21,753.63
8
648.17
No
Yes
Yes
Solved
No reason specified
1
43
F
N4LFMNH
City
No Membership
15-10-2016
Yes
CID4275
Credit/Debit Card Offers
?
Fiber_Optic
8:26:13
13
131.14
25,274.03
7
715.33
Yes
No
Yes
No Information Available
No reason specified
1
16
M
3972WFW
Town
Platinum Membership
13-03-2015
?
CID46908
Without Offers
Both
Mobile_Data
0:40:57
15
266.82
10,206.05
12
753.41
Yes
No
Yes
No Information Available
Poor Product Quality
0
12
M
BZK5G4I
Town
Platinum Membership
08-07-2017
Yes
xxxxxxxx
Without Offers
Desktop
Wi-Fi
19:57:45
16
1,504.92
11,263.38
11
733.71
No
Yes
No
Not Applicable
Poor Customer Service
0
44
F
9AB2R0L
Town
Basic Membership
21-12-2017
Yes
CID7254
Without Offers
Desktop
Wi-Fi
20:45:55
12
598.93
3,212.95
10
509.28
Yes
No
No
Not Applicable
Too many ads
1
17
M
9T1Z6ZR
City
Platinum Membership
03-08-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
20:10:32
6
470.6
46,755.94
17
781.93
No
Yes
No
Not Applicable
Products always in Stock
0
24
F
OG7Z2W2
City
Basic Membership
04-02-2017
Yes
CID23351
Gift Vouchers/Coupons
Desktop
Fiber_Optic
13:10:07
15
201.81
15,410.77
23
545.38
Yes
No
No
Not Applicable
Poor Product Quality
1
22
F
4UYXWLW
Town
No Membership
01-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
18:54:28
9
233.67
20,985.74
20
null
Yes
Yes
Yes
Unsolved
Too many ads
1
28
F
7ND2QVW
City
No Membership
30-10-2017
Yes
CID43033
Without Offers
Desktop
Mobile_Data
15:55:51
5
1,052.86
6,676.32
17
656.54
Yes
Yes
No
Not Applicable
Poor Website
1
61
M
GILP157
Village
Platinum Membership
24-02-2015
?
CID10753
Without Offers
Smartphone
Wi-Fi
17:58:23
21
33.22
45,093.3
26
742.57
No
Yes
Yes
Unsolved
Poor Product Quality
0
17
F
NJSASNH
Village
No Membership
15-12-2017
Yes
CID29776
Without Offers
Desktop
Wi-Fi
0:47:22
9
201.04
47,787.34
14
690.98
Yes
No
No
Not Applicable
Poor Website
1
54
F
N0W4XOR
Town
Gold Membership
12-08-2017
Yes
CID19565
Without Offers
?
Mobile_Data
17:46:12
13
63.53
42,194.46
9
612.11
No
Yes
No
Not Applicable
Poor Product Quality
1
55
M
ZT2O9FZ
City
Silver Membership
07-03-2015
Yes
CID12947
Gift Vouchers/Coupons
Both
Fiber_Optic
22:50:24
10
297.94
44,294.84
16
770.73
No
Yes
Yes
No Information Available
Too many ads
0
40
F
D320E0G
City
Silver Membership
06-05-2016
Yes
CID1072
Credit/Debit Card Offers
Smartphone
Wi-Fi
8:10:45
10
31.35
35,295.98
22
705.92
Yes
No
No
Not Applicable
Poor Product Quality
1
25
F
TL6X51P
City
Gold Membership
14-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
0:49:16
15
374.32
48,221.44
15
821.82
No
Yes
No
Not Applicable
User Friendly Website
0
16
M
24L1CUX
null
Premium Membership
14-10-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
2:18:37
13
30.6
39,637.05
22
747.92
No
Yes
No
Not Applicable
Poor Website
0
24
F
T3HRA4Y
Village
No Membership
16-03-2015
Yes
CID10241
Gift Vouchers/Coupons
Desktop
Wi-Fi
5:40:24
18
31.13
4,427.27
Error
564.36
No
Yes
Yes
Unsolved
Too many ads
1
26
M
BQRMOW9
Town
No Membership
16-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
15:19:20
8
227.66
45,820.61
27
240.365136
No
Yes
No
Not Applicable
Poor Customer Service
1
15
M
WUVQDWN
City
No Membership
11-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
4:32:35
8
34.07
9,151.14
29
655.43
Yes
No
No
Not Applicable
No reason specified
1
60
M
1IBEHBM
null
No Membership
04-09-2016
Yes
CID5171
Gift Vouchers/Coupons
?
Mobile_Data
4:20:35
9
148.51
8,128.9
8
508.52
Yes
No
Yes
No Information Available
Too many ads
1
61
F
S299HAJ
City
Platinum Membership
06-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:17:22
6
128.53
99,054.71
Error
524.903927
No
Yes
Yes
Solved
Products always in Stock
0
43
F
FAKHX7A
null
Premium Membership
21-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
20:10:53
15
282.38
58,391.18
10
1,273.014596
No
Yes
Yes
Solved
User Friendly Website
0
28
M
GX3CQ25
Village
Premium Membership
22-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
20:18:38
10
33.66
15,120.17
29
764.96
No
Yes
No
Not Applicable
No reason specified
0
49
M
GYT2RWI
Town
Silver Membership
29-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
10:59:34
24
56.65
11,650.19
20
715.42
No
Yes
Yes
Solved in Follow-up
Too many ads
1
59
F
Y64SBXR
City
Platinum Membership
19-07-2015
Yes
CID53111
Gift Vouchers/Coupons
Desktop
Fiber_Optic
20:22:16
19
180.71
7,731.58
15
780.94
No
Yes
Yes
Unsolved
Reasonable Price
0
24
F
AWEKP8A
City
Gold Membership
21-09-2016
Yes
CID2925
Credit/Debit Card Offers
Both
Mobile_Data
3:01:08
4
281
8,441.18
14
641.63
No
Yes
No
Not Applicable
Poor Customer Service
1
32
F
9UA5U7E
City
Platinum Membership
27-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
0:44:55
20
105.47
12,861.87
Error
980.28433
No
Yes
No
Not Applicable
Poor Product Quality
0
36
F
7NZMXFZ
Village
No Membership
25-10-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
9:32:22
9
33.68
2,060.02
28
1,128.548974
No
Yes
No
Not Applicable
Poor Website
1
41
F
YG9UMAX
City
No Membership
03-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
22:31:44
15
34.52
19,019.73
25
652.02
No
Yes
No
Not Applicable
No reason specified
1
26
M
M84AC01
City
Gold Membership
29-04-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
16:31:27
22
31.76
48,906.02
25
-73.454192
No
Yes
No
Not Applicable
Poor Customer Service
0
55
M
Y28AT8C
City
Platinum Membership
23-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
9:00:45
11
384.24
58,999.22
2
479.252252
Yes
No
Yes
Solved
Products always in Stock
0
62
M
A8QJ54D
Town
Silver Membership
04-08-2017
Yes
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
13:18:17
13
-1,061.000228
24,846.68
25
1,025.207213
No
Yes
Yes
Unsolved
Poor Product Quality
0
53
F
3PNJLR3
City
No Membership
06-08-2016
?
xxxxxxxx
Without Offers
Desktop
Mobile_Data
13:37:42
6
-862.314553
17,923.78
26
668.41
No
Yes
Yes
Solved in Follow-up
Poor Website
1
46
F
BWWVGAV
City
No Membership
24-12-2016
?
CID27323
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
8:19:07
-999
60.23
32,156.6
16
619.59
No
Yes
Yes
Solved in Follow-up
No reason specified
1
42
F
79OF4U6
City
No Membership
18-05-2017
Yes
CID4278
Credit/Debit Card Offers
Smartphone
Fiber_Optic
0:56:54
12
40.31
2,511.03
14
687.63
Yes
No
Yes
Unsolved
No reason specified
1
51
F
B66CECI
City
Platinum Membership
15-01-2017
Yes
CID24494
Gift Vouchers/Coupons
Smartphone
Wi-Fi
19:55:15
23
217.45
17,330.31
-22.14273595
1,039.111923
No
Yes
No
Not Applicable
Reasonable Price
0
62
M
EF9V0KO
null
Basic Membership
03-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
6:34:18
19
141.31
11,614.91
21
716.36
No
Yes
Yes
Unsolved
No reason specified
1
46
M
DJQ78V4
City
Basic Membership
30-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
10:03:37
-999
141.08
12,166.33
8
526.39
Yes
No
No
Not Applicable
Too many ads
1
20
M
QF0NVOS
Town
Gold Membership
14-04-2017
Yes
CID12246
Credit/Debit Card Offers
Both
Wi-Fi
11:27:23
16
2,109.208474
33,159.14
11
270.639696
Yes
No
No
Not Applicable
Reasonable Price
0
20
M
PZKJCQN
City
Gold Membership
16-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
9:59:44
7
33.89
2,187.64
40.58911719
767.76
No
Yes
No
Not Applicable
User Friendly Website
0
12
M
7L47QQB
Town
Silver Membership
02-07-2016
Yes
CID42770
Credit/Debit Card Offers
Smartphone
Wi-Fi
20:48:38
8
61.88
32,057.71
15
632.9
No
Yes
Yes
No Information Available
Too many ads
1
14
F
CVIDRFA
Town
Basic Membership
19-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:40:49
14
292.2
14,313.58
7
679.77
No
Yes
Yes
No Information Available
No reason specified
1
53
M
43OQR85
null
No Membership
23-02-2016
Yes
CID16739
Gift Vouchers/Coupons
?
Mobile_Data
20:13:12
19
95.37
966.03
27.53480453
669.77
Yes
No
Yes
Solved
Poor Customer Service
1
18
M
34KT9UI
City
Basic Membership
05-05-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
16:11:47
9
-937.954484
10,926.14
14
563.66
Yes
No
No
Not Applicable
Too many ads
1
53
M
QWIAN3Y
Village
Basic Membership
14-12-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
17:52:15
10
48.02
20,436.28
5
676.57
No
Yes
Yes
No Information Available
Too many ads
1
21
M
FYUS6PB
City
Silver Membership
20-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
19:01:31
13
54.95
2,146.09
9
358.278508
Yes
No
No
Not Applicable
No reason specified
0
36
F
UE2T1I4
Town
Basic Membership
19-12-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
16:04:14
14
35.92
25,426.75
20
572.54
No
Yes
No
Not Applicable
Too many ads
1
13
F
IKG41MC
null
Basic Membership
05-09-2016
Yes
CID57412
Gift Vouchers/Coupons
Smartphone
Mobile_Data
11:53:08
4
785.6
19,884.08
28
522.93
Yes
Yes
No
Not Applicable
Poor Customer Service
1
10
M
XPEGNVS
City
Silver Membership
23-09-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
23:08:53
10
58.15
49,214.97
17
607.68
No
Yes
Yes
Solved in Follow-up
No reason specified
1
25
F
6BIXDYE
City
No Membership
21-06-2016
Yes
CID16066
Gift Vouchers/Coupons
Desktop
Mobile_Data
14:32:23
11
192.91
31,044.43
5
null
Yes
No
Yes
Solved
Too many ads
1
63
M
RHHT6Y6
Town
No Membership
07-01-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
21:29:19
4
329.27
26,208.25
28
697.08
No
Yes
Yes
Solved
Too many ads
1
46
F
BDW9FS5
City
Basic Membership
23-10-2017
?
CID14137
Without Offers
Smartphone
Fiber_Optic
1:57:34
10
53.38
20,576.45
49.36337765
null
No
Yes
Yes
Unsolved
Poor Product Quality
1
30
M
2MKIDHO
Town
No Membership
14-01-2016
?
CID47852
Without Offers
Smartphone
Fiber_Optic
16:09:47
6
883.08
18,844.89
7
679.52
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
34
M
4ME15Y2
Village
Premium Membership
03-08-2016
Yes
CID8774
Gift Vouchers/Coupons
Smartphone
Mobile_Data
15:52:48
8
997.15
11,120.07
12
798.88
Yes
No
No
Not Applicable
Quality Customer Care
0
30
F
AVEIJSI
City
Silver Membership
23-10-2016
Yes
CID43754
Credit/Debit Card Offers
Smartphone
Fiber_Optic
10:52:28
20
66.24
9,728.8
8
652.27
No
Yes
No
Not Applicable
Too many ads
1
19
M
Q3N9L2O
Town
Silver Membership
05-11-2016
Yes
CID63970
Credit/Debit Card Offers
Smartphone
Fiber_Optic
14:35:08
17
205.78
9,609
-7.044123324
725.59
Yes
No
Yes
No Information Available
Poor Website
0
13
F
8YMP64B
null
No Membership
15-06-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
11:44:49
17
33.12
1,790.55
17
696.79
No
Yes
No
Not Applicable
Poor Customer Service
0
34
F
PZNHS3R
Town
Basic Membership
08-02-2016
?
CID18035
Gift Vouchers/Coupons
Desktop
Fiber_Optic
10:53:21
15
376.73
30,984.97
16
null
Yes
No
Yes
Solved
Poor Customer Service
1
33
M
LIZA1VZ
null
Gold Membership
14-11-2016
Yes
CID48592
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:37:22
1
94.31
32,669.08
-7.321792187
386.782712
Yes
No
Yes
No Information Available
Poor Website
1
39
M
IQ67BSD
City
No Membership
12-10-2016
Yes
CID37001
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
16:16:36
12
39.11
20,626.06
6
558.92
No
Yes
Yes
Solved in Follow-up
Poor Website
1
37
M
SXBGVLH
null
No Membership
06-08-2016
Yes
CID48743
Gift Vouchers/Coupons
Desktop
Wi-Fi
3:10:52
12
91.11
24,688.53
29
520.7
No
Yes
Yes
Solved
Poor Customer Service
1
54
F
GZLJU4C
City
No Membership
23-07-2016
Yes
CID18487
Gift Vouchers/Coupons
Smartphone
Wi-Fi
23:51:45
13
85.31
44,630.44
11
715.76
No
Yes
No
Not Applicable
Poor Product Quality
1
24
M
HCXR0CS
Town
Premium Membership
12-08-2016
Yes
CID55256
Credit/Debit Card Offers
Desktop
Mobile_Data
6:10:31
11
227.97
24,301.27
11
749.21
Yes
No
Yes
Solved
Poor Product Quality
0
43
F
S0P39HQ
City
Gold Membership
16-06-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
22:06:23
4
358.34
48,907.18
25
744.281909
No
Yes
Yes
No Information Available
Poor Customer Service
1
39
F
Y75FV28
Town
No Membership
14-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:44:43
-999
214.64
48,398.61
18
681.76
No
Yes
Yes
Unsolved
Too many ads
1
10
F
IYWRBGI
Town
No Membership
05-03-2016
Yes
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
2:28:51
13
595.02
10,741.18
17
641.2
Yes
No
Yes
Unsolved
No reason specified
1
24
F
N7WU23W
City
No Membership
03-02-2017
Yes
CID5081
Credit/Debit Card Offers
Smartphone
Wi-Fi
0:48:00
23
119.55
37,614.24
-15.89405063
614.57
Yes
No
Yes
No Information Available
Poor Website
1
37
M
IT6EM54
null
Basic Membership
24-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
7:09:47
21
31.61
24,155.03
10
851.947548
No
Yes
Yes
Unsolved
Too many ads
1
55
M
UKLZRDN
Town
Basic Membership
11-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
10:35:48
6
86.89
2,846.36
11
657.8
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
15
F
NTOBI1D
City
Basic Membership
17-09-2016
Yes
CID20511
Without Offers
Desktop
Mobile_Data
19:06:24
10
124.93
37,558.38
8
634.2
Yes
No
Yes
Unsolved
Poor Website
1
18
F
7HUBZVI
City
Platinum Membership
09-05-2017
Yes
CID39083
Without Offers
Smartphone
Mobile_Data
8:45:21
12
717.85
3,388.99
19
307.444423
Yes
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
25
M
5HAZ58R
City
Basic Membership
05-05-2016
Yes
CID276
Without Offers
Both
Mobile_Data
4:43:28
12
274.72
14,417.14
10
510.35
Yes
No
Yes
Solved
No reason specified
1
15
M
PZ6I9BA
null
Gold Membership
26-02-2017
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
0:35:25
22
381.1
43,039.68
12
686.81
No
Yes
Yes
Solved in Follow-up
No reason specified
1
21
M
2FKGZLP
null
No Membership
05-01-2015
Yes
CID15794
Without Offers
Smartphone
Wi-Fi
9:44:17
9
249.27
47,654.99
9
537.95
Yes
No
No
Not Applicable
Poor Customer Service
1
37
F
P6ISZ1Q
City
Premium Membership
07-09-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
4:23:43
4
522.3
47,824.8
28
789.61
Yes
No
Yes
Unsolved
No reason specified
0