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568,440,004,281,823,200 | negative | 1 | Bad Flight | 0.6517 | US Airways | null | riascott39 | null | 0 | @USAirways we on on the flight from phf to clt. At the terminal but can't get off plane yet. Need to get on iah flight. | null | 2015-02-19 08:00:32 -0800 | null | Eastern Time (US & Canada) |
568,438,860,390,244,350 | negative | 0.6578 | Late Flight | 0.6578 | US Airways | null | cahillwilliamr | null | 0 | @USAirways can we hold two seats for 11:35 flight from PHX to Las 1856 as this delayed flight 556 is not going to arrive on-time | null | 2015-02-19 07:56:00 -0800 | null | null |
568,438,645,591,384,060 | negative | 1 | Bad Flight | 0.6505 | US Airways | null | Jeanne23 | null | 0 | @USAirways @AmericanAir I'm a chairman who was in 1st class on both my flights today. System Cancelled Flightled my tickets and kicked me out of 1st. | null | 2015-02-19 07:55:08 -0800 | Arlington, VA | null |
568,438,142,673,555,460 | negative | 1 | Customer Service Issue | 1 | US Airways | null | KMac0125 | null | 0 | @USAirways I've been on hold for 40 minutes just to get a receipt. I know you guys are busy but I think it's time to higher more staff! | null | 2015-02-19 07:53:08 -0800 | Boston | null |
568,436,081,303,158,800 | positive | 0.6554 | null | 0 | US Airways | null | KIDwonder444 | null | 0 | @USAirways 1917. Thanks for the 5 hour layover in LA too👍 Icing on the cake. At least your staff was courteous and helpful.. Not #unreal | null | 2015-02-19 07:44:57 -0800 | null | null |
568,436,010,817,712,100 | negative | 1 | Late Flight | 0.7182 | US Airways | null | VirginiaRmz | null | 1 | @USAirways yeah , I have been expecting The same for 3 hours | null | 2015-02-19 07:44:40 -0800 | Mexico, D.F. | Central Time (US & Canada) |
568,434,509,017,960,450 | negative | 1 | Cancelled Flight | 1 | US Airways | null | Old_bauer | null | 0 | i wish i was flying @USAirways ... @JetBlue Cancelled Flightled our flights tomorrow and never notified us #FlyUS #Ripoff | null | 2015-02-19 07:38:42 -0800 | null | Eastern Time (US & Canada) |
568,432,364,717,633,540 | negative | 0.6508 | Late Flight | 0.6508 | US Airways | null | VirginiaRmz | null | 0 | @USAirways 502 M-phx Im still on The plane waiting And waiting | null | 2015-02-19 07:30:11 -0800 | Mexico, D.F. | Central Time (US & Canada) |
568,431,753,272,168,450 | negative | 0.6875 | Customer Service Issue | 0.6875 | US Airways | null | JeffreyWhitmore | null | 0 | @USAirways I'm trying to merge my freq flyer accts but keep getting an error message and only a machine when calling the # provided. Help! | null | 2015-02-19 07:27:45 -0800 | Washington D.C. | null |
568,428,263,762,214,900 | negative | 0.6854 | Late Flight | 0.6854 | US Airways | null | dantedidWHAT | null | 0 | @USAirways our hold up now is the captain that was Late Flight...his bag doesn't fit. | null | 2015-02-19 07:13:53 -0800 | 757 | Central Time (US & Canada) |
568,423,848,732,991,500 | negative | 1 | Customer Service Issue | 0.3663 | US Airways | null | Heartliss | null | 0 | @USAirways that's it?!?!? | null | 2015-02-19 06:56:20 -0800 | Here. There. Everywhere. | Quito |
568,423,588,077,936,640 | positive | 0.6931 | null | 0 | US Airways | null | CakeNDeath | null | 0 | @USAirways thanks for slowing the inbound plane down so that we didn't need to worry about 4438 EYW being Late Flight. Great holz ahead. Cheers! 😀 | [35.2204278, -80.94281752] | 2015-02-19 06:55:18 -0800 | Old City Philly | null |
568,422,454,609,219,600 | negative | 1 | Flight Attendant Complaints | 0.3626 | US Airways | null | Heartliss | null | 0 | @USAirways they had to turn the seat cushions over and clean the area. Please explain this issue? | null | 2015-02-19 06:50:48 -0800 | Here. There. Everywhere. | Quito |
568,422,177,571,258,400 | negative | 1 | Customer Service Issue | 0.6795 | US Airways | null | Heartliss | null | 0 | @USAirways My booked seat ended up being the last row which was labeled "do no occupy" had to play musical chairs for 30 mins. Unacceptable | null | 2015-02-19 06:49:42 -0800 | Here. There. Everywhere. | Quito |
568,417,913,914,441,700 | negative | 0.6632 | Customer Service Issue | 0.3368 | US Airways | null | HirasmusBidragi | null | 0 | @USAirways phone support rebooked but orig flt was Late Flight. Made it! | null | 2015-02-19 06:32:46 -0800 | Scruffyville | null |
568,417,751,854,932,000 | positive | 1 | null | null | US Airways | null | HirasmusBidragi | null | 0 | @USAirways KUDOS to your phone support and Charlotte gate staff! | null | 2015-02-19 06:32:07 -0800 | Scruffyville | null |
568,416,602,728,890,400 | negative | 0.6768 | Can't Tell | 0.3536 | US Airways | null | chrisacoote | null | 0 | @USAirways let's say it's directly correLate Flightd to the chance of a replacement case. I know which would cost the airline less! | null | 2015-02-19 06:27:33 -0800 | West London, UK | null |
568,414,700,326,797,300 | negative | 0.6333 | Late Flight | 0.3222 | US Airways | null | cahillwilliamr | null | 0 | @USAirways I do to as I have an afternoon Conference in Las Vegas and I would rather plan ahead than run thru the airport and then attempt | null | 2015-02-19 06:19:59 -0800 | null | null |
568,411,114,448,523,260 | negative | 1 | Late Flight | 0.3483 | US Airways | null | HirasmusBidragi | null | 0 | @USAirways @HirasmusBidragi will try.. Now stuck on tarmac waiting on gate. :( may miss 9:25 connection #883) | null | 2015-02-19 06:05:44 -0800 | Scruffyville | null |
568,410,282,298,621,950 | negative | 1 | Damaged Luggage | 0.6868 | US Airways | null | chrisacoote | null | 0 | @USAirways I thought about moving a lot of business over too, but first impressions count.. Glad it was miles and not cash. | null | 2015-02-19 06:02:26 -0800 | West London, UK | null |
568,409,651,466,899,460 | neutral | 1 | null | null | US Airways | null | cahillwilliamr | null | 0 | @USAirways any chance of making #561? | null | 2015-02-19 05:59:56 -0800 | null | null |
568,408,074,161,160,200 | negative | 1 | Late Flight | 1 | US Airways | null | cahillwilliamr | null | 0 | @USAirways on flight # 556 delayed#connection help for flight # 561 # help via email | null | 2015-02-19 05:53:40 -0800 | null | null |
568,405,950,958,333,950 | negative | 1 | Customer Service Issue | 1 | US Airways | null | princessjenine | null | 0 | @usairways hey just letting you know you're the worst fucking service I've ever used thanks for nothing | null | 2015-02-19 05:45:13 -0800 | wonderland | Atlantic Time (Canada) |
568,402,562,107,498,500 | neutral | 1 | null | null | US Airways | null | AntrimLens | null | 1 | @USAirways Flight US 723 from @DublinAirport to @PHLAirport passing over @LoveLoughNeagh at 20,000 ft this morning. http://t.co/FRd0cAy6DA | null | 2015-02-19 05:31:45 -0800 | Loch nEathach Co Aontroim | Dublin |
568,398,620,686,467,100 | neutral | 1 | null | null | US Airways | null | NovaCat91 | null | 0 | @USAirways OK she is worried that something is wrong with the flight - #1870 - and should she consider flying earlier | null | 2015-02-19 05:16:06 -0800 | 40.0587, -75.3659 | Eastern Time (US & Canada) |
568,397,140,977,979,400 | negative | 1 | Customer Service Issue | 1 | US Airways | null | NovaCat91 | null | 0 | @USAirways [Part 2 of 2] she tried calling cust serv and the system hung up and her. Twice. Are you having system issues? Please advise. | null | 2015-02-19 05:10:13 -0800 | 40.0587, -75.3659 | Eastern Time (US & Canada) |
568,396,913,726,382,100 | negative | 1 | Can't Tell | 0.6404 | US Airways | null | NovaCat91 | null | 0 | @USAirways my wife is trying to check in for a flight tonight out of RSW...website not allowing, saying must go to airport... [Part 1 of 2] | null | 2015-02-19 05:09:19 -0800 | 40.0587, -75.3659 | Eastern Time (US & Canada) |
568,394,432,900,431,900 | negative | 1 | Flight Booking Problems | 0.3548 | US Airways | null | illegalholland | null | 0 | @USAirways lol thanks to you we had to switch to American http://t.co/Sl6BDRXfN8 | null | 2015-02-19 04:59:27 -0800 | null | Eastern Time (US & Canada) |
568,388,846,125,223,940 | negative | 1 | Can't Tell | 0.6694 | US Airways | null | HirasmusBidragi | null | 0 | @USAirways 'preciate it but cant get off plane to speak w agent / wont come on plane 5015 knoxville...? | null | 2015-02-19 04:37:15 -0800 | Scruffyville | null |
568,388,625,689,235,460 | neutral | 0.6714 | null | 0 | US Airways | null | TomFutureforall | null | 0 | @USAirways good ideas...she is traveling today...at airport. Need to petition faa regarding silly 24 name change rule. | null | 2015-02-19 04:36:23 -0800 | null | null |
568,388,037,484,220,400 | neutral | 0.7083 | null | 0 | US Airways | null | TomFutureforall | null | 0 | @USAirways res went under her maiden name...married 50...no docs with maiden name. Hence, problem. | null | 2015-02-19 04:34:02 -0800 | null | null |
568,387,549,867,036,700 | negative | 1 | Customer Service Issue | 0.3499 | US Airways | null | TomFutureforall | null | 0 | @USAirways just called reservations. Cannot change just able to put note on res. Problem is tsa... | null | 2015-02-19 04:32:06 -0800 | null | null |
568,387,111,931,527,200 | negative | 0.6527 | Late Flight | 0.6527 | US Airways | null | HirasmusBidragi | null | 0 | @USAirways I'm delayed in TYS #5015, likely gonna miss my connection in CLT to CUN. Gotta get there today. Can you help me? | null | 2015-02-19 04:30:22 -0800 | Scruffyville | null |
568,386,094,875,738,100 | negative | 1 | Late Flight | 1 | US Airways | null | CakeNDeath | null | 0 | @USAirways plz plz plz hold 4438 to EYW. The 810 PHL >CLT is sooo Late Flight. Gonna miss the connection for @jabevan221 's 40th #GTH239 | null | 2015-02-19 04:26:19 -0800 | Old City Philly | null |
568,386,017,037,672,450 | neutral | 0.3421 | null | 0 | US Airways | null | TomFutureforall | null | 0 | @USAirways btw, not upset at usaiways, promise. | null | 2015-02-19 04:26:01 -0800 | null | null |
568,384,147,464,568,800 | negative | 1 | Can't Tell | 1 | US Airways | null | illegalholland | null | 0 | @USAirways i hate you | null | 2015-02-19 04:18:35 -0800 | null | Eastern Time (US & Canada) |
568,384,143,379,157,000 | negative | 0.6365 | Customer Service Issue | 0.3377 | US Airways | null | TomFutureforall | null | 0 | @USAirways it is the same passenger, just her maiden name ended up as last name through online Flight Booking Problems. Yes, understand non transferable | null | 2015-02-19 04:18:34 -0800 | null | null |
568,383,500,530,769,900 | negative | 1 | Can't Tell | 0.7149 | US Airways | null | TomFutureforall | null | 0 | @USAirways understood and so does us airways. Getting through tsa is the problem | null | 2015-02-19 04:16:01 -0800 | null | null |
568,382,790,506,389,500 | negative | 0.6778 | Bad Flight | 0.6778 | US Airways | null | kim_blake | null | 0 | @USAirways I paid for my seat. I expect to be able to use my full seat | null | 2015-02-19 04:13:11 -0800 | Tacoma Washington | Pacific Time (US & Canada) |
568,382,196,081,229,800 | negative | 0.6631 | Bad Flight | 0.6631 | US Airways | null | kim_blake | null | 0 | @USAirways if a passenger is to large to put down the armrest and now is using part of my seat, what is my recourse? #nothappy | null | 2015-02-19 04:10:50 -0800 | Tacoma Washington | Pacific Time (US & Canada) |
568,378,076,955,938,800 | negative | 1 | Flight Booking Problems | 1 | US Airways | null | BurntTurkey69 | null | 0 | @USAirways so I was just told I was coded as an upgrade... I clearly purchased this seat with my miles and refuse to downgrade. #ripoff | null | 2015-02-19 03:54:28 -0800 | Florida | null |
568,374,422,136,070,140 | negative | 1 | Flight Attendant Complaints | 0.6522 | US Airways | null | scm1133 | null | 0 | @USAirways the gate agent said "it's booked in full. Sorry" I had a ticket with a 1st class seat. I will call customer service when I land. | null | 2015-02-19 03:39:56 -0800 | null | London |
568,373,807,414,714,400 | negative | 1 | Customer Service Issue | 1 | US Airways | null | ProActivePT | null | 0 | @USAirways Empty 1st class, Chairman can't move up due 2 silly award travel rule trumping common sense - customer service fail again! | null | 2015-02-19 03:37:30 -0800 | New York/N. Carolina | Eastern Time (US & Canada) |
568,373,623,737,557,000 | neutral | 0.6667 | null | 0 | US Airways | null | TomFutureforall | null | 0 | @USAirways can they change to correct last name? Did via reservations already but said can't change ticket name.. | null | 2015-02-19 03:36:46 -0800 | null | null |
568,372,767,810,125,800 | negative | 1 | Can't Tell | 1 | US Airways | null | emmahhjo | null | 0 | @USAirways you're the only airline that's not open sooner. It's not a confidence booster. | null | 2015-02-19 03:33:22 -0800 | null | Central Time (US & Canada) |
568,364,074,427,420,700 | negative | 1 | Customer Service Issue | 0.6275 | US Airways | null | scm1133 | null | 1 | @USAirways checked in last night @ airport by supervisor w boarding pass for 1A - boarding today seat changed to 7F. How does that happen? | null | 2015-02-19 02:58:49 -0800 | null | London |
568,361,346,464,497,660 | negative | 1 | Flight Booking Problems | 0.6444 | US Airways | null | TomFutureforall | null | 0 | @USAirways new problem...had wrong last name on reservation which is airways fixed. New can't get through TSA | null | 2015-02-19 02:47:59 -0800 | null | null |
568,360,334,609,612,800 | negative | 0.6612 | Flight Booking Problems | 0.3692 | US Airways | null | TomFutureforall | null | 0 | @USAirways cardholder is flying. We both have us airways and advantage cards which is more frustrating. | null | 2015-02-19 02:43:58 -0800 | null | null |
568,356,849,189,150,700 | neutral | 0.6923 | null | 0 | US Airways | null | TomFutureforall | null | 0 | @USAirways I received a brochure in the mail touting all the benefits of the advantage card with usa now merged...baggage included | null | 2015-02-19 02:30:07 -0800 | null | null |
568,354,818,344,923,140 | neutral | 1 | null | null | US Airways | null | TomFutureforall | null | 0 | @USAirways if I paid for ticket with advantage world executive card, do I pay baggage fees when flying us airways? Wife traveling now | null | 2015-02-19 02:22:02 -0800 | null | null |
568,341,364,951,388,160 | negative | 1 | Customer Service Issue | 1 | US Airways | null | LE2BIGDAVE | null | 0 | @USAirways this has been the worst trip with little to no customer service | null | 2015-02-19 01:28:35 -0800 | where ever i lay my hat | London |
568,298,773,941,755,900 | negative | 1 | Flight Attendant Complaints | 0.6771 | US Airways | null | ncuccia | null | 0 | @USAirways testing my patience this evening (or shall I say morning?). We waited an hour at the gate for you to find a gate agent. 130am | null | 2015-02-18 22:39:20 -0800 | null | Quito |
568,289,529,561,518,100 | negative | 1 | Customer Service Issue | 0.6443 | US Airways | null | faye_nds | null | 0 | @USAirways flying from Manchester international to Philadelphia and getting emails about delays, no information about connecting flights.. | null | 2015-02-18 22:02:36 -0800 | Merano, Italy | London |
568,284,538,914,385,900 | negative | 0.6699 | Can't Tell | 0.6699 | US Airways | null | KBStrauss | null | 0 | @USAirways thank you.3860 to cincy.just landed.you should add frequent flyer miles to my account.. a long, incredibly frustrating day | null | 2015-02-18 21:42:46 -0800 | New York City | Eastern Time (US & Canada) |
568,282,478,076,669,950 | negative | 1 | Customer Service Issue | 0.6739 | US Airways | null | Gregg_Silver | null | 0 | @USAirways no. Other than being on my credit card statement, I have not received anything from you and so I have no way to look it up myself | null | 2015-02-18 21:34:35 -0800 | null | Quito |
568,276,831,134,191,600 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Gregg_Silver | null | 0 | @USAirways I waited on hold for too long. I shouldn't have to wait on hold forever when I never received a confirm. in the 1st place #help | null | 2015-02-18 21:12:09 -0800 | null | Quito |
568,274,949,275,824,100 | negative | 1 | Customer Service Issue | 0.6642 | US Airways | null | ContentFac | null | 0 | @USAirways Been dealing w/ @americanair to solve the probs your team created. Your Manch, NH staff is clearly your C-team, btw. #NotEvenJV | null | 2015-02-18 21:04:40 -0800 | Pittsburgh, PA | Eastern Time (US & Canada) |
568,273,310,347,165,700 | positive | 0.6802 | null | null | US Airways | null | CaraModisett | null | 0 | @USAirways Will do :) | null | 2015-02-18 20:58:09 -0800 | Memphis, Tennessee | Central Time (US & Canada) |
568,272,139,075,387,400 | negative | 1 | Customer Service Issue | 0.3621 | US Airways | null | jennieeng | null | 0 | @USAirways Unfortunately I doubt that the consistently subpar service will improve with the @AmericanAir merger. #USAirways | null | 2015-02-18 20:53:30 -0800 | I'm a 917 girl. | Eastern Time (US & Canada) |
568,265,355,115,814,900 | positive | 0.6472 | null | 0 | US Airways | null | RuelBass | null | 0 | @USAirways thank you. We filled out a claim and hope to have the bags tomorrow. | null | 2015-02-18 20:26:33 -0800 | ÜT: 41.233943,-74.3966664 | Eastern Time (US & Canada) |
568,265,016,253,628,400 | negative | 1 | Lost Luggage | 0.6437 | US Airways | null | scheds14 | null | 0 | @USAirways I didn't Cancelled Flight my flight, you did. Than you loved me to another flight and forgot my bags | null | 2015-02-18 20:25:12 -0800 | Phoenix, AZ | null |
568,259,618,884,993,000 | positive | 1 | null | null | US Airways | null | schenkeytown | null | 0 | @USAirways - done :) | null | 2015-02-18 20:03:45 -0800 | null | Arizona |
568,258,726,668,443,650 | negative | 1 | Customer Service Issue | 1 | US Airways | null | bhardwaj_j | null | 0 | @USAirways : i was told my ticket expired but i never recvd any notice before it expired .This sucks.i paid 40k miles & $125 for the tckt | null | 2015-02-18 20:00:12 -0800 | null | null |
568,258,333,649,604,600 | positive | 1 | null | null | US Airways | null | dianalovesdave | null | 0 | @USAirways captain on flight 1712 from PHX-PHL at 3:55 tonight was hilarious. "Greetings from the pointy end of the airplane" haha thanks! | null | 2015-02-18 19:58:39 -0800 | Born in NY, living in PA | Eastern Time (US & Canada) |
568,258,093,051,727,900 | neutral | 1 | null | null | US Airways | null | Gregg_Silver | null | 0 | @USAirways just noticed that I don't believe I saw a confirmation for a flight I bought a few weeks ago. Def paid though. #help #resend? | null | 2015-02-18 19:57:41 -0800 | null | Quito |
568,258,075,431,477,250 | negative | 1 | Customer Service Issue | 1 | US Airways | null | tannapistolis | null | 0 | @USAirways worst customer service. Still not providing me an answer even after I drove back to CLT airport. been rude & unacceptable #fail | null | 2015-02-18 19:57:37 -0800 | null | Eastern Time (US & Canada) |
568,257,392,195,936,260 | neutral | 0.6421 | null | null | US Airways | null | tmiw | null | 0 | @USAirways any plans to support #ApplePay on board? I have the USAirways MC and it would be nice to still use it if I forget the card. | null | 2015-02-18 19:54:54 -0800 | San Diego, CA | Pacific Time (US & Canada) |
568,256,282,668,302,340 | neutral | 0.3655 | null | 0 | US Airways | null | f0ll0wer99 | null | 0 | @USAirways got through on the phone. usair Cancelled Flightled her return flights because she missed a flight on her way out. they took care of it | null | 2015-02-18 19:50:30 -0800 | null | Central Time (US & Canada) |
568,255,924,130,983,940 | negative | 1 | Customer Service Issue | 0.3616 | US Airways | null | KBStrauss | null | 0 | @USAirways I have run out of patience.. We are sitting in a bus without air in front of plane and there is no communication from anyone40min | null | 2015-02-18 19:49:04 -0800 | New York City | Eastern Time (US & Canada) |
568,255,867,751,165,950 | negative | 1 | Late Flight | 0.6826 | US Airways | null | cnichols9 | null | 0 | @USAirways 3 delays 2 Cancelled Flightlations a double layover and 72 hours Late Flightr....could I at least get extra dividend miles? | null | 2015-02-18 19:48:51 -0800 | Georgia | null |
568,255,534,941,544,450 | neutral | 1 | null | null | US Airways | null | AnnetteNaif | null | 0 | “@USAirways: @AnnetteNaif We appreciate the #shoutout for Roberto. DM your confirmation code so we can forward your kind words.” sent | null | 2015-02-18 19:47:31 -0800 | New York & Worldwide | Eastern Time (US & Canada) |
568,252,192,592,769,000 | negative | 1 | Cancelled Flight | 0.6667 | US Airways | null | scheds14 | null | 0 | @USAirways I didn't take my original flight. I was suppose to arrive last night than by 2:00pm today. Didn't get in til 5 | null | 2015-02-18 19:34:14 -0800 | Phoenix, AZ | null |
568,251,315,220,041,700 | negative | 1 | Late Flight | 0.6832 | US Airways | null | Hannah01486019 | null | 0 | @USAirways sitting for 30 minutes on the runway at dca, because your gates are full? Early landing, Late Flight flight. | null | 2015-02-18 19:30:45 -0800 | Washington, DC | Eastern Time (US & Canada) |
568,250,311,455,981,600 | negative | 1 | Can't Tell | 0.6617 | US Airways | null | terryheubert | null | 0 | @USAirways #flight4592 LET US OFF THIS PLANE!!! please go to a gate. This is absurd. | null | 2015-02-18 19:26:46 -0800 | The District of Columbia | Eastern Time (US & Canada) |
568,248,151,368,269,800 | neutral | 0.6543 | null | 0 | US Airways | null | bobbyisaacson | null | 0 | @USAirways will I get the full amount credited to my account for US Airways credit? | null | 2015-02-18 19:18:11 -0800 | San Francisco, CA | Pacific Time (US & Canada) |
568,248,102,018,285,600 | negative | 1 | Lost Luggage | 1 | US Airways | null | DillardJ32 | null | 0 | @USAirways @AmericanAir 2 trips in a row with missing luggage. Just like last time. I pay for baggage to be transported. | null | 2015-02-18 19:17:59 -0800 | Anoka MN | Central Time (US & Canada) |
568,247,480,023,961,600 | negative | 1 | Lost Luggage | 1 | US Airways | null | RuelBass | null | 0 | @USAirways lost our luggage. #yay | null | 2015-02-18 19:15:31 -0800 | ÜT: 41.233943,-74.3966664 | Eastern Time (US & Canada) |
568,246,970,126,438,400 | neutral | 1 | null | null | US Airways | null | RebeccaHaber | null | 0 | @USAirways I found a flight I want on @CheapOair. Is my @AmericanAir AA Advantage # applicable to earn miles on it since you're merging? | [33.79727578, -117.85043081] | 2015-02-18 19:13:29 -0800 | NY/SoCal | Pacific Time (US & Canada) |
568,246,736,222,879,740 | negative | 1 | longlines | 1 | US Airways | null | vallie_grl | null | 0 | @USAirways really frustrating to be endlessly waiting at PHL for a ground crew to taxi us in at 10pm at night. Why is this taking so long?! | null | 2015-02-18 19:12:34 -0800 | null | Atlantic Time (Canada) |
568,245,800,788,221,950 | negative | 0.6447 | Bad Flight | 0.3368 | US Airways | null | AYoungWVU | null | 0 | @USAirways Thanks for calling me about my 10:00p redirected flight at 10:07p. #SmoothOperation | null | 2015-02-18 19:08:51 -0800 | Scott Depot, WV | null |
568,245,558,919,503,900 | negative | 1 | Customer Service Issue | 1 | US Airways | null | bhardwaj_j | null | 0 | @USAirways : its just a very bad customer service experience// can you help | null | 2015-02-18 19:07:53 -0800 | null | null |
568,245,429,491,654,660 | negative | 1 | Customer Service Issue | 0.6701 | US Airways | null | bhardwaj_j | null | 0 | @USAirways : i have been trying to reach dividend miles to extend my ticket for last 3 days , 20 + calls and i get a message to call back | null | 2015-02-18 19:07:22 -0800 | null | null |
568,244,508,837,736,450 | neutral | 1 | null | null | US Airways | null | KBStrauss | null | 0 | @USAirways really!?? | null | 2015-02-18 19:03:43 -0800 | New York City | Eastern Time (US & Canada) |
568,244,413,031,448,600 | negative | 1 | Late Flight | 0.6733 | US Airways | null | KBStrauss | null | 0 | @USAirways how does an airline misplace an airline attendant?!! been at Reagan airport since 1pm10:15 to Cincy is delayed trying to find her | null | 2015-02-18 19:03:20 -0800 | New York City | Eastern Time (US & Canada) |
568,244,094,583,107,600 | negative | 1 | Flight Booking Problems | 0.3539 | US Airways | null | mma718 | null | 0 | @USAirways My flight finally arrived in Charlotte. They booked my luggage thru to lga but no room on flight for me. What a mess | null | 2015-02-18 19:02:04 -0800 | Queens, New York | null |
568,243,079,003,529,200 | negative | 1 | Lost Luggage | 0.6801 | US Airways | null | scheds14 | null | 0 | @USAirways been on hold for over an hour, still don't know where my bags are, won't refund me my flight?!?! It wasn't weather!! | null | 2015-02-18 18:58:02 -0800 | Phoenix, AZ | null |
568,242,359,928,037,400 | negative | 1 | Can't Tell | 0.6625 | US Airways | null | od2be2003 | null | 0 | @USAirways no your not! | null | 2015-02-18 18:55:10 -0800 | Dallas, TX | Eastern Time (US & Canada) |
568,241,989,453,393,900 | negative | 1 | Can't Tell | 0.3565 | US Airways | null | f0ll0wer99 | null | 0 | @USAirways My wife had flight changes due to weather now she cant checkin to her return flight and it fails Is it possible usair Cancelled Flightled | null | 2015-02-18 18:53:42 -0800 | null | Central Time (US & Canada) |
568,239,978,276,360,200 | positive | 1 | null | null | US Airways | null | dream_weaver96 | null | 0 | @USAirways thank you for fixing my 5 hour delay. | [35.22209167, -80.95237732] | 2015-02-18 18:45:42 -0800 | Murfreesboro- Memphis | Central Time (US & Canada) |
568,238,605,036,064,800 | negative | 1 | Customer Service Issue | 0.6838 | US Airways | null | iamlisa222 | null | 0 | @USAirways yup 1:34 minutes was my limit of waiting on hold so thanks for nothing | null | 2015-02-18 18:40:15 -0800 | Wisconsin | Central Time (US & Canada) |
568,236,763,128,463,360 | negative | 1 | Customer Service Issue | 1 | US Airways | null | iamlisa222 | null | 0 | @USAirways this is more than having patience. This is not acceptable. http://t.co/N7pSuEJDC8 | null | 2015-02-18 18:32:56 -0800 | Wisconsin | Central Time (US & Canada) |
568,235,890,205,532,160 | neutral | 1 | null | null | US Airways | null | cakurth | null | 0 | @USAirways please follow me so I can DM you about something | null | 2015-02-18 18:29:28 -0800 | null | Quito |
568,234,992,557,527,040 | positive | 1 | null | null | US Airways | null | MarisaCavanaugh | null | 0 | @usairways 4 flights in 48hrs & I've had the same flight attendant for 3 of those flights. Freaky coincidence! Plus side she's great. :) | null | 2015-02-18 18:25:54 -0800 | NYC | Eastern Time (US & Canada) |
568,234,162,638,999,550 | positive | 1 | null | null | US Airways | null | CAVHkraMriA | null | 0 | @USAirways landed safely everything worked out. | null | 2015-02-18 18:22:36 -0800 | null | Eastern Time (US & Canada) |
568,232,802,749,161,500 | negative | 1 | Customer Service Issue | 1 | US Airways | null | iamlisa222 | null | 0 | @USAirways can you explain why I am on hold over an hour .Other than I'm dumb and should be using a different airline #wth | null | 2015-02-18 18:17:12 -0800 | Wisconsin | Central Time (US & Canada) |
568,231,913,040,814,100 | negative | 1 | Can't Tell | 0.3608 | US Airways | null | ClareGannon | null | 0 | @USAirways you used to have an evening flight DCA-DSM and an early AM return. Now it's middle of the work day for both. Inconvenient. | null | 2015-02-18 18:13:39 -0800 | null | Eastern Time (US & Canada) |
568,230,023,251,042,300 | negative | 1 | Late Flight | 1 | US Airways | null | dream_weaver96 | null | 0 | @USAirways delays to the max | [35.22476994, -80.93932077] | 2015-02-18 18:06:09 -0800 | Murfreesboro- Memphis | Central Time (US & Canada) |
568,229,427,286,405,100 | positive | 0.6891 | null | null | US Airways | null | dMORE14 | null | 0 | @USAirways on Sunday! Can't wait! See you then | null | 2015-02-18 18:03:47 -0800 | chu | Quito |
568,229,143,860,658,200 | negative | 1 | Customer Service Issue | 1 | US Airways | null | iamlisa222 | null | 0 | @USAirways well this is #nofun #nocustomerservice #onhold trying to make #reservations #nothappy http://t.co/m7MMq2f5FA | null | 2015-02-18 18:02:39 -0800 | Wisconsin | Central Time (US & Canada) |
568,228,746,697,814,000 | negative | 1 | Late Flight | 0.6702 | US Airways | null | MendezJenn | null | 0 | @USAirways it shouldn't take longer to get to the gate than the flight itself takes.... 59 minutes flying time - 47 minutes on runway so far | null | 2015-02-18 18:01:05 -0800 | null | null |
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