tweet_id
int64 567,588,279B
570,310,600B
| airline_sentiment
stringclasses 3
values | airline_sentiment_confidence
float64 0.34
1
| negativereason
stringclasses 10
values | negativereason_confidence
float64 0
1
⌀ | airline
stringclasses 6
values | airline_sentiment_gold
stringclasses 3
values | name
stringlengths 2
19
| negativereason_gold
stringclasses 13
values | retweet_count
int64 0
44
| text
stringlengths 12
186
| tweet_coord
stringlengths 10
28
⌀ | tweet_created
stringlengths 25
25
| tweet_location
stringlengths 1
34
⌀ | user_timezone
stringlengths 3
27
⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
568,626,857,576,407,040 | negative | 1 | longlines | 0.3587 | US Airways | null | lj_verde | null | 0 | @USAirways 3935. Sitting on a freezing bus because nobody is in the plane. What is up? | null | 2015-02-19 20:23:02 -0800 | DC | Eastern Time (US & Canada) |
568,626,368,373,780,500 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Allisonjones704 | null | 0 | @USAirways we already spoke to someone several times about the matter and no one is sympathetic or will fly us home early complimentary. | null | 2015-02-19 20:21:05 -0800 | null | null |
568,624,462,863,720,450 | negative | 0.7109 | Late Flight | 0.3609 | US Airways | null | kayjoooo | null | 0 | @USAirways doesn't want me to get home | null | 2015-02-19 20:13:31 -0800 | null | Eastern Time (US & Canada) |
568,623,037,962,039,300 | negative | 1 | Flight Booking Problems | 0.3671 | US Airways | null | SuperSpecialK | null | 0 | @USAirways They don't stand alone for me, I bought tix based on USAir confirmed flight. What good is confirmation if you change it anyway? | null | 2015-02-19 20:07:51 -0800 | Caywood | Pacific Time (US & Canada) |
568,622,478,081,306,600 | negative | 1 | Late Flight | 0.6733 | US Airways | null | brettel | null | 0 | @USAirways DCA->HPN, u r prof hostage takers.We stood on bus 2 plane for 25 min,now sitting on plane with no mvmt & 1 announcement 4 > hour! | [38.86432211, -77.04913451] | 2015-02-19 20:05:37 -0800 | Washington DC | Eastern Time (US & Canada) |
568,620,917,531,623,400 | negative | 0.6818 | Late Flight | 0.6818 | US Airways | null | Bowen_Lu | null | 0 | @USAirways - I bet you don't, but I'm the paying customer here. I know how to check for flight delays, thank you. | null | 2015-02-19 19:59:25 -0800 | null | null |
568,620,349,027,323,900 | negative | 1 | Flight Booking Problems | 1 | US Airways | null | Allisonjones704 | null | 0 | @USAirways I can't even use my return flight home because the change fees you charge are too expensive, forcing me to purchase a new ticket. | null | 2015-02-19 19:57:10 -0800 | null | null |
568,619,699,212,140,540 | negative | 1 | Late Flight | 0.6545 | US Airways | null | tyfletch | null | 0 | @USAirways oh great after a 5 hour delay we get to sit on the plane for another hour without it moving. Flight 1137 has been awful | null | 2015-02-19 19:54:35 -0800 | null | null |
568,619,609,101,721,600 | negative | 0.6315 | Late Flight | 0.3281 | US Airways | null | Allisonjones704 | null | 0 | @USAirways that's the 1st sorry I received from your company. The least you could do is fly us home early at no extra charge. | null | 2015-02-19 19:54:13 -0800 | null | null |
568,619,178,363,478,000 | negative | 1 | Late Flight | 1 | US Airways | null | dave0911 | null | 1 | @USAirways never flying with you guys again. Extremely disorganized and too many delays. | null | 2015-02-19 19:52:31 -0800 | Long Island | Eastern Time (US & Canada) |
568,618,649,751,171,100 | negative | 1 | Late Flight | 0.6705 | US Airways | null | edgepsychology | null | 0 | @USAirways my buddies are currently delayed 3.5 hours and counting in DCA on their ways to CAE for a golf week, any compensation? #FlyDelta | null | 2015-02-19 19:50:25 -0800 | Columbia, SC | Pacific Time (US & Canada) |
568,617,305,757,728,800 | negative | 1 | Late Flight | 1 | US Airways | null | masonkesner | null | 0 | @USAirways Flights 890 was the delay, Flight 5136 was my missed connection… Help! | [0.0, 0.0] | 2015-02-19 19:45:04 -0800 | Arkansas, USA | Central Time (US & Canada) |
568,616,488,766,029,800 | negative | 0.6632 | Cancelled Flight | 0.6632 | US Airways | null | PrincessJax_ | null | 0 | @USAirways the flight that I did not connect to was 1857. | null | 2015-02-19 19:41:49 -0800 | null | null |
568,616,463,407,255,550 | negative | 1 | Customer Service Issue | 0.3407 | US Airways | null | amits_28 | null | 0 | @USAirways even when I do simple google search by flight number it tells me which gate so won't be that difficult am sure #disappointed | null | 2015-02-19 19:41:43 -0800 | NY | Indiana (East) |
568,616,190,609,764,350 | negative | 1 | Late Flight | 0.6667 | US Airways | null | amits_28 | null | 0 | @USAirways yes .not sure how you guys don't know gate is occupied and keep us waiting | null | 2015-02-19 19:40:38 -0800 | NY | Indiana (East) |
568,615,362,960,293,900 | negative | 1 | Flight Booking Problems | 0.6322 | US Airways | null | aj8796 | null | 0 | @USAirways Wow! Your miles program is Ripoff,Quick ticket fee 75$ I hope you all end up on unemployment. | null | 2015-02-19 19:37:21 -0800 | null | null |
568,609,999,200,477,200 | negative | 1 | Late Flight | 1 | US Airways | null | Bowen_Lu | null | 0 | @USAirways - BOS -> DCA delayed again. This needs to stop. I will be filing complaints with the FAA and Consumer Affairs | null | 2015-02-19 19:16:02 -0800 | null | null |
568,609,430,754,865,150 | negative | 1 | Late Flight | 1 | US Airways | null | DrJamesPrescott | null | 0 | @USAirways sitting on the Tarmac waiting to deplane 40+ minutes. The level of service I've come to expect. | null | 2015-02-19 19:13:47 -0800 | tennessee | null |
568,608,665,072,246,800 | negative | 1 | Can't Tell | 1 | US Airways | null | Allisonjones704 | null | 0 | @USAirways you gladly take the loyal customer's money but when you cause an inconvenience you do nothing to help fix the problem you caused. | null | 2015-02-19 19:10:44 -0800 | null | null |
568,608,132,731,154,400 | negative | 1 | Can't Tell | 1 | US Airways | null | Allisonjones704 | null | 0 | @USAirways the least you could do is make up for what you have caused. You are ruining people's memories! You should be ashamed! | null | 2015-02-19 19:08:37 -0800 | null | null |
568,607,755,042,484,200 | negative | 1 | Late Flight | 0.663 | US Airways | null | Allisonjones704 | null | 0 | @USAirways 1st a Late Flight plane, then missing flight crew, then maintenance problems, gates switched 4 times. You call this customer service?? | null | 2015-02-19 19:07:07 -0800 | null | null |
568,607,425,047,240,700 | negative | 1 | Can't Tell | 0.3663 | US Airways | null | Allisonjones704 | null | 0 | @USAirways due to your expensive change fees either. Out of all the airlines, we chose yours, all do you could screw us. STRANDED!! No help! | null | 2015-02-19 19:05:49 -0800 | null | null |
568,607,094,426,996,740 | negative | 1 | Can't Tell | 0.3562 | US Airways | null | Allisonjones704 | null | 0 | @USAirways we can't afford the international change fees to rebook our trip so we wanted to go home, turns out we can't afford to go home. | null | 2015-02-19 19:04:30 -0800 | null | null |
568,606,704,566,439,940 | neutral | 1 | null | null | US Airways | null | Allisonjones704 | null | 0 | @USAirways but it's not their fault, because their policy says they at least got us to our destination. Really? | null | 2015-02-19 19:02:57 -0800 | null | null |
568,606,238,428,270,600 | negative | 1 | Late Flight | 0.6813 | US Airways | null | Allisonjones704 | null | 0 | @USAirways ruined our honeymoon by causing us to miss our international flight, and now we are stranded. | null | 2015-02-19 19:01:06 -0800 | null | null |
568,606,066,155,634,700 | positive | 1 | null | null | US Airways | null | mainerailbaron | null | 0 | @USAirways FA attendant on 4553 PHL to PWM tonight was fab! An asset to your team. From 1F. Have a great night team! | null | 2015-02-19 19:00:25 -0800 | Seat 3A, Always | Eastern Time (US & Canada) |
568,605,590,735,294,460 | negative | 0.6867 | Bad Flight | 0.3441 | US Airways | null | ChrisPotta | null | 0 | @USAirways thanks for overFlight Booking Problems first class and automatically downgrading my upgrade 3 min before boarding. #ffstatusdontmatter #thenewaa | null | 2015-02-19 18:58:31 -0800 | World Traveler | Arizona |
568,605,539,866,976,260 | positive | 1 | null | null | US Airways | null | ritapitas | null | 0 | @USAirways We're having 2 grandbabies in 2 weeks -- will travel to DC for the births. Thank you for the reasonable fares! See you Saturday! | null | 2015-02-19 18:58:19 -0800 | Farmington Hills, MI | Eastern Time (US & Canada) |
568,605,001,666,449,400 | positive | 1 | null | null | US Airways | null | ritapitas | null | 0 | @USAirways Thank you, @USAirways! Your fare to from DTW to DCA was much lower than @Delta and @SouthwestAir! Thank you! You won me over! | null | 2015-02-19 18:56:11 -0800 | Farmington Hills, MI | Eastern Time (US & Canada) |
568,604,735,772,741,600 | negative | 1 | Late Flight | 0.6596 | US Airways | null | MeganRSmith83 | null | 0 | @USAirways flight 728 from PHL to London has been sitting on the tarmac for 46min w/NO further update from the pilot. what gives??? | [39.8816419, -75.2475867] | 2015-02-19 18:55:07 -0800 | ÜT: 39.855018,-75.360949 | Eastern Time (US & Canada) |
568,602,309,703,249,900 | negative | 1 | Customer Service Issue | 0.6659 | US Airways | null | rodeorose1962 | null | 0 | @USAirways I already HAVE, four times | null | 2015-02-19 18:45:29 -0800 | null | null |
568,602,156,988,657,660 | negative | 1 | Customer Service Issue | 0.6308 | US Airways | null | ImmortalDreamer | null | 0 | @USAirways 42 minutes holding. Seriously, if your average wait time is over 30 minutes then maybe, just maybe, you're understaffed. | null | 2015-02-19 18:44:53 -0800 | Canada | Atlantic Time (Canada) |
568,601,527,591,440,400 | negative | 0.6593 | Flight Booking Problems | 0.3407 | US Airways | null | Jamayka | null | 0 | @USAirways I submitted refund request b4 1st flight 2 days ago. Is that all I need 2 do? | null | 2015-02-19 18:42:22 -0800 | Austin, TX | Central Time (US & Canada) |
568,598,882,613,133,300 | positive | 0.6436 | null | null | US Airways | null | dmbatcofc | null | 0 | @USAirways I know that, thanks. Evaluate further ;-) ... -Chairman | null | 2015-02-19 18:31:52 -0800 | Virginia | Eastern Time (US & Canada) |
568,598,334,643,916,800 | negative | 1 | Customer Service Issue | 0.7023 | US Airways | null | rodeorose1962 | null | 0 | @USAirways Seriously??? I have shared my concerns four times already, to NO avail! Geeeeezzzzz! #frustrated flyer | null | 2015-02-19 18:29:41 -0800 | null | null |
568,595,632,140,775,400 | negative | 1 | Can't Tell | 0.3478 | US Airways | null | dcamp1014 | null | 0 | @USAirways No hot food on a 5 hour flight? Crazy. Couldn't eat in PHL b/c our original connection was 40 min Late Flight. What gives? #PHLtoLAS | null | 2015-02-19 18:18:57 -0800 | New York, NY | Central Time (US & Canada) |
568,594,726,317,887,500 | negative | 1 | Late Flight | 1 | US Airways | null | tjchesters | null | 0 | @USAirways Seriously, flight delay Cinci to Philly due to new ground staff, miss connection to MAN UK and now have to argue for hotel. WTF | null | 2015-02-19 18:15:21 -0800 | Sydney boy in Sheffield | null |
568,594,646,168,948,740 | negative | 1 | Can't Tell | 0.6635 | US Airways | null | Danlarsonmpls | null | 0 | @USAirways thank you for continuing to be the worst airline out. Didn't need that extra hour of sleep after 29 hours of travel anyway | null | 2015-02-19 18:15:02 -0800 | Twin Cities | null |
568,593,538,520,231,940 | negative | 0.6629 | Customer Service Issue | 0.3748 | US Airways | null | rodeorose1962 | null | 0 | @USAirways I guess they only respond to compliments. Sorry, can't think@of even ONE. | null | 2015-02-19 18:10:38 -0800 | null | null |
568,592,695,699,976,200 | negative | 1 | Cancelled Flight | 0.3936 | US Airways | null | rodeorose1962 | null | 0 | @USAirways #USAirways disappoints AGAIN! #Cancelled Flighted flights #Missed appointments #Promised refund is a lie | null | 2015-02-19 18:07:17 -0800 | null | null |
568,591,324,737,200,100 | negative | 1 | Customer Service Issue | 1 | US Airways | null | gagan_chahal | null | 0 | @USAirways 45 minutes on hold waiting to speak with an agent !! Come on #USAirways !!! Ridiculous #baggagelost #usairways | null | 2015-02-19 18:01:50 -0800 | Canada | null |
568,588,273,137,754,100 | negative | 1 | Lost Luggage | 1 | US Airways | null | gagan_chahal | null | 0 | @USAirways unable to locate baggage, this is frustrating. All my sons clothes and needs in it. #zfv #yyz #usairways #baggagelost | null | 2015-02-19 17:49:42 -0800 | Canada | null |
568,583,191,260,483,600 | negative | 1 | Flight Booking Problems | 0.6814 | US Airways | null | I_Am_ErikaG | null | 0 | @USAirways I already did. My question is, why does it still say in progress on @AskPayPal? It's been 6 days. | null | 2015-02-19 17:29:31 -0800 | On my phone, USA | Mountain Time (US & Canada) |
568,583,014,176,960,500 | negative | 1 | Customer Service Issue | 1 | US Airways | null | OnlySarah | null | 0 | @USAIRWAYS ARE YOU KIDDING ME?? Bad customer service, folks. Flew from PSP to PHX flight 2692 on 2/19. (cont) http://t.co/KigfKVXxDQ | null | 2015-02-19 17:28:48 -0800 | Austin,TX | Central Time (US & Canada) |
568,576,810,474,201,100 | positive | 1 | null | null | US Airways | null | niksushka | null | 0 | @USAirways thanks for getting me rescheduled on a direct flight to NOLA tonight in 10 minutes--and hopefully an hour earlier getting there! | null | 2015-02-19 17:04:09 -0800 | Silver Spring, MD | Central Time (US & Canada) |
568,576,058,645,188,600 | negative | 0.6632 | Late Flight | 0.3571 | US Airways | null | espnthecat | null | 0 | @USAirways problem with flight in Gainesville US Airways 5137 to CLT will miss connecting flight 5547 to IAD. When can I get another flight | null | 2015-02-19 17:01:10 -0800 | Centreville, VA | Quito |
568,574,989,688,901,600 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Jamayka | null | 0 | @USAirways still no rep can talk 3 days Late Flightr. U r asking me to checkin to my flight tmrw and my refund is being requested. Deal w this!! | null | 2015-02-19 16:56:55 -0800 | Austin, TX | Central Time (US & Canada) |
568,569,972,529,745,900 | negative | 1 | Late Flight | 1 | US Airways | null | susanhouk | null | 0 | @USAirways flight 1777 has been waiting for 30 minutes at RSW waiting for weight balance clearance. Come on, let us leave! | null | 2015-02-19 16:36:59 -0800 | Vienna, VA | Eastern Time (US & Canada) |
568,569,906,201,038,850 | negative | 1 | Flight Booking Problems | 0.6754 | US Airways | null | I_Am_ErikaG | null | 0 | @USAirways @AskPayPal When will it be marked "completed". I'm scared I'm going to lose my reservation or my money is going to be refunded. | null | 2015-02-19 16:36:43 -0800 | On my phone, USA | Mountain Time (US & Canada) |
568,569,646,389,067,800 | negative | 1 | Flight Booking Problems | 1 | US Airways | null | I_Am_ErikaG | null | 0 | @USAirways @AskPayPal completed. If that's the case then why does it still say "in progress" on Paypal's website. I reserved on the 13th. | null | 2015-02-19 16:35:41 -0800 | On my phone, USA | Mountain Time (US & Canada) |
568,569,324,245,532,700 | neutral | 1 | null | null | US Airways | null | I_Am_ErikaG | null | 0 | @USAirways @AskPayPal So I contacted my bank. They took the money out today. I also contacted @USAirways they said my reservation is | null | 2015-02-19 16:34:25 -0800 | On my phone, USA | Mountain Time (US & Canada) |
568,564,623,156,211,700 | negative | 1 | Customer Service Issue | 0.6752 | US Airways | null | ryanwkaiser | null | 0 | @USAirways Appreciate the calls when flight's delayed, but the recorded msg is tedious & just goes on & on. I vote for texts if practical :) | null | 2015-02-19 16:15:44 -0800 | Ottawa, Ontario, The Universe | null |
568,564,342,150,598,660 | negative | 1 | Late Flight | 1 | US Airways | null | teitelbaum_jami | null | 0 | @USAirways HORRIBLE communication on delayed flight out of LGA!!!! I got 2 emails in seconds w different delay times!!!! HORRIBLE | null | 2015-02-19 16:14:37 -0800 | Pittsburgh, PA | null |
568,561,924,985,782,300 | positive | 1 | null | null | US Airways | positive | christinachime | null | 0 | @USAirways thank you finally got our bag. Customer services reps were wonderful. | null | 2015-02-19 16:05:00 -0800 | null | null |
568,561,877,699,182,600 | neutral | 0.6769 | null | 0 | US Airways | null | sstevenssss | null | 0 | @USAirways Have a 6:05pm flight out of PHL Sat, 2/21. Snow expected. Are we able to switch to an earlier flight without penalty? | null | 2015-02-19 16:04:49 -0800 | null | Eastern Time (US & Canada) |
568,560,130,117,251,100 | neutral | 0.3451 | null | 0 | US Airways | null | RuelBass | null | 0 | @USAirways we got our bags today. Thanks! | null | 2015-02-19 15:57:53 -0800 | ÜT: 41.233943,-74.3966664 | Eastern Time (US & Canada) |
568,556,953,640,820,740 | negative | 1 | Customer Service Issue | 0.6177 | US Airways | null | mdendas | null | 0 | @USAirways 45 min hold time then a hang up by Manager Mike in dividend miles dept. tough to justify sticking with the Us air CC and status. | null | 2015-02-19 15:45:15 -0800 | null | Eastern Time (US & Canada) |
568,553,063,935,557,600 | negative | 0.6374 | Can't Tell | 0.6374 | US Airways | null | _HaleyMargaret | null | 0 | @USAirways never fails to disappoint. | null | 2015-02-19 15:29:48 -0800 | Naples, FL | Quito |
568,552,167,122,055,200 | negative | 1 | Flight Booking Problems | 0.6746 | US Airways | null | gprtraveller | null | 0 | @USAirways platinum flyer bought tkt in AA. Also both accounts are linked. So WHY can't I check in for flight tomorrow? | null | 2015-02-19 15:26:14 -0800 | null | null |
568,552,050,797,068,300 | negative | 1 | Flight Attendant Complaints | 1 | US Airways | null | cmmsft | null | 0 | @UsAirways your person taking tickets is rude and now we are delayed 4-50 minutes because you overfilled fuel on the plane #500. | null | 2015-02-19 15:25:46 -0800 | Shenanigan Central | Arizona |
568,550,060,461,408,260 | negative | 1 | Customer Service Issue | 0.3492 | US Airways | null | malcolm_clement | null | 0 | @USAirways flight 500 out of Seattle has 10,000lbs too much fuel and no water for the lavoratories. Nice job guys - est 40min behind now | null | 2015-02-19 15:17:52 -0800 | Seattle | Alaska |
568,549,003,626,811,400 | positive | 0.6484 | null | 0 | US Airways | null | JackNastyphx | null | 0 | @USAirways flight 437 PHX>ORD. Lead FA Bill is the most professional FA I have seen in 9 years of flying USAir. I have no AB cards. :-( | null | 2015-02-19 15:13:40 -0800 | null | Pacific Time (US & Canada) |
568,548,629,432,004,600 | positive | 1 | null | null | US Airways | null | TimothySays | null | 0 | @USAirways I miss you too. Work has taken me out of Philly. I’ve been on flight 1776 from BOS —> PHL so many times I should have a res. seat | null | 2015-02-19 15:12:11 -0800 | Burlington, MA | Eastern Time (US & Canada) |
568,544,549,536,198,660 | neutral | 1 | null | null | US Airways | null | hobbes31 | null | 0 | @USAirways http://t.co/AXRYeIWzh0, vuelo24.es, vuelos24.es sell too cheap MAD-NYC with USAirways. Are they trusted webs or is it a scam? | null | 2015-02-19 14:55:58 -0800 | Madrid, España | Madrid |
568,544,211,370,418,200 | negative | 1 | Customer Service Issue | 1 | US Airways | null | KateWells3 | null | 0 | @USAirways @AmericanAir Total lack of cust. service for a mom flying solo w. baby. Will not be flying w. Am. Air again!!! | null | 2015-02-19 14:54:37 -0800 | null | null |
568,544,199,072,735,200 | negative | 1 | Bad Flight | 0.6296 | US Airways | null | TimJCarey | null | 0 | @USAirways pure anarchy on flight 555 to SLC. People walking in with nothing packed in bags with arms full of stuff. #getittogether | null | 2015-02-19 14:54:34 -0800 | DC | Central Time (US & Canada) |
568,542,052,205,666,300 | negative | 0.6931 | Damaged Luggage | 0.6931 | US Airways | null | JSardonic20 | null | 0 | @USAirways @AmericanAir you know...hockey sticks are expensive. Your baggage handlers shouldn't just be throwing them on the cart. | [39.8744048, -75.24235009] | 2015-02-19 14:46:02 -0800 | null | null |
568,541,965,060,427,800 | positive | 1 | null | null | US Airways | null | jodimgocubs | null | 0 | @USAirways no problem. Things worked out at airport. Thanks! | null | 2015-02-19 14:45:42 -0800 | null | null |
568,541,894,076,026,900 | neutral | 0.6687 | null | 0 | US Airways | null | PrincessJax_ | null | 0 | @USAirways any word on whether or not flight 1971 from Seattle to Charlotte will have connections held? Or... | null | 2015-02-19 14:45:25 -0800 | null | null |
568,541,043,106,435,100 | neutral | 1 | null | null | US Airways | null | dmbatcofc | null | 0 | @USAirways please change direct flights from RIC to JFK instead of LGA. Pleeeeease! LGA is the pits. | null | 2015-02-19 14:42:02 -0800 | Virginia | Eastern Time (US & Canada) |
568,540,062,306,181,100 | negative | 1 | Flight Booking Problems | 0.6702 | US Airways | null | Andreas_Hirsch | null | 0 | @USAirways i tried it but doesnt help very much and Reservation seems to be overwhelmed with some issues | null | 2015-02-19 14:38:08 -0800 | GERMANY | Greenland |
568,538,553,862,340,600 | negative | 1 | Late Flight | 0.3618 | US Airways | null | KnoxHenderson | null | 0 | @USAirways should take a lesson from @SouthwestAir and wait for passengers from connecting flights. Shame.. | null | 2015-02-19 14:32:08 -0800 | null | Mountain Time (US & Canada) |
568,538,064,487,735,300 | neutral | 0.6771 | null | 0 | US Airways | null | Andreas_Hirsch | null | 0 | @USAirways Do you have a phone Nbr for Refund Dept ? | null | 2015-02-19 14:30:12 -0800 | GERMANY | Greenland |
568,535,163,690,287,100 | neutral | 1 | null | null | US Airways | null | xspike21 | null | 0 | @USAirways do you post travel alerts on your website? Traveling to Bdl on Sunday morning. | null | 2015-02-19 14:18:40 -0800 | null | Eastern Time (US & Canada) |
568,534,114,527,113,200 | positive | 0.669 | null | null | US Airways | null | haskinsmindy | null | 0 | @USAirways yes, it's a domestic flight. Thank you! | null | 2015-02-19 14:14:30 -0800 | Phoenix, AZ, USA | Pacific Time (US & Canada) |
568,533,394,402,861,060 | neutral | 1 | null | null | US Airways | null | haskinsmindy | null | 0 | @USAirways can I bring a copy or photo of my baby's birth certificate for the flight? I feel uncomfortable traveling with the real thing. | null | 2015-02-19 14:11:38 -0800 | Phoenix, AZ, USA | Pacific Time (US & Canada) |
568,531,781,835,571,200 | neutral | 0.663 | null | null | US Airways | null | tee_phimu | null | 0 | @USAirways would like to see you do similar in PHL! http://t.co/n9vGe2nPIB | null | 2015-02-19 14:05:14 -0800 | philadelphia, pa | Eastern Time (US & Canada) |
568,529,856,977,199,100 | positive | 1 | null | null | US Airways | null | NYCKMcG | null | 0 | @USAirways thanks! Made it safely! http://t.co/KCqeBEej7S | null | 2015-02-19 13:57:35 -0800 | Hershey, PA | null |
568,527,941,723,775,000 | negative | 1 | Cancelled Flight | 0.6735 | US Airways | null | alex_nieves | null | 0 | @USAirways they say connections are good still...but another reFlight Booking Problems is the last thing I need today | null | 2015-02-19 13:49:58 -0800 | Connecticut | Quito |
568,527,605,063,757,800 | negative | 1 | Late Flight | 0.3527 | US Airways | null | bonmotmadison | null | 0 | @USAirways tells me to talk to @AmericanAir about my delayed flights. AA tells me to talk to US. #ihatemergers | null | 2015-02-19 13:48:38 -0800 | Madison, WI | null |
568,527,545,097,805,800 | negative | 0.6644 | Customer Service Issue | 0.3428 | US Airways | null | RichieG99 | null | 0 | @USAirways what is the holdup? Should I be looking for another flight? | null | 2015-02-19 13:48:24 -0800 | new yorker stranded in PA | null |
568,526,809,387,544,600 | negative | 1 | Late Flight | 0.6495 | US Airways | null | brittkarp | null | 0 | @USAirways this is going to take up to an hour--not okay USAir. Not okay. This is ruining everything. | null | 2015-02-19 13:45:28 -0800 | Paradise Falls | Eastern Time (US & Canada) |
568,526,216,958,857,200 | negative | 0.6579 | Late Flight | 0.6579 | US Airways | null | RichieG99 | null | 0 | @USAirways 4420 delayed further? | null | 2015-02-19 13:43:07 -0800 | new yorker stranded in PA | null |
568,524,186,185,961,500 | negative | 1 | Customer Service Issue | 1 | US Airways | null | DerekIAm | null | 0 | @USAirways 25+ min. Hung up. Always awful having to call Reservations there. | null | 2015-02-19 13:35:03 -0800 | Miami, FL | Quito |
568,523,003,778,084,860 | negative | 1 | Bad Flight | 0.6687 | US Airways | null | ochsfamily | null | 0 | .@USAirways I guess from now on I should take my chances & keep the $50 for the courtesy free because it seems cabin is always full. | null | 2015-02-19 13:30:21 -0800 | Midwest | Indiana (East) |
568,522,861,205,266,400 | negative | 1 | Late Flight | 0.7086 | US Airways | null | VirginiaRmz | null | 0 | @USAirways 4 hours Late Flightr And i lost my conection 😡 | null | 2015-02-19 13:29:47 -0800 | Mexico, D.F. | Central Time (US & Canada) |
568,522,744,356,212,740 | neutral | 1 | null | null | US Airways | null | nickpasculli | null | 0 | @USAirways just heard #Monterey airport was closed due to thick fog, any updates | null | 2015-02-19 13:29:19 -0800 | Monterey County, CA | Arizona |
568,521,303,956,656,100 | negative | 1 | longlines | 0.6855 | US Airways | null | DerekIAm | null | 0 | @USAirways over 15min hold on your reservation line. embarrassing. AA Platinum member. | null | 2015-02-19 13:23:36 -0800 | Miami, FL | Quito |
568,517,827,482,685,440 | positive | 1 | null | null | US Airways | null | sherrylweir | null | 0 | @USAirways - love the changes in the lounge - cheese, veggies, olives in addition to the crackers and snack mix, | null | 2015-02-19 13:09:47 -0800 | null | Quito |
568,517,386,795,507,700 | positive | 0.6386 | null | null | US Airways | null | relaxed137 | null | 0 | @USAirways thanks. If you have another method also that would be nice. Appears to be a design flaw | null | 2015-02-19 13:08:02 -0800 | Arizona | Arizona |
568,516,267,440,631,800 | negative | 1 | Bad Flight | 0.3438 | US Airways | null | relaxed137 | null | 0 | @USAirways yes. Every one of these on every flight is like this. There needs to be more Velcro or something | null | 2015-02-19 13:03:35 -0800 | Arizona | Arizona |
568,514,794,287,796,200 | negative | 0.6863 | Bad Flight | 0.6863 | US Airways | null | relaxed137 | null | 0 | @USAirways please secure the 'footrest' shelf' in business class on A330 airplanes!!! http://t.co/ZL4bVEXmcJ | null | 2015-02-19 12:57:44 -0800 | Arizona | Arizona |
568,514,293,441,757,200 | negative | 1 | Late Flight | 0.6228 | US Airways | null | JayOuellette | null | 0 | @USAirways forgetting to fuel up? Realizing there was more cargo to add to plane? One way to try and mask a delay. | null | 2015-02-19 12:55:44 -0800 | Boston, MA | Eastern Time (US & Canada) |
568,512,284,202,438,660 | negative | 1 | Late Flight | 0.6987 | US Airways | null | dbk1866 | null | 0 | @USAirways Your gate team are polite. But your planes are habitually Late Flight. In many cases, passengers are waiting for the flight crew! | null | 2015-02-19 12:47:45 -0800 | The alternate universe | Eastern Time (US & Canada) |
568,511,208,011,071,500 | negative | 1 | Bad Flight | 0.3422 | US Airways | null | LeperconRusty | null | 0 | @USAirways FUK U US AIRWAYS WITH YO SHITTY CHICKEN SALAD SANDWICH THAT SO OVERPRICED AND U FUKING MAKE ME WAIT IN A 6 HR LAYOVER FUK U AND | null | 2015-02-19 12:43:29 -0800 | null | null |
568,510,886,324,744,200 | negative | 0.66 | Flight Booking Problems | 0.34 | US Airways | null | Phil_Sports | null | 0 | @USAirways $75 for that uncertainty? I know u run an account; u don't create policy. But it's an undue penalty for a job req'ing flexibility | null | 2015-02-19 12:42:12 -0800 | Bristol, CT | Eastern Time (US & Canada) |
568,509,738,763,169,800 | neutral | 0.6461 | null | 0 | US Airways | null | jodimgocubs | null | 0 | @USAirways is there anyway to get rebook in help on twitter? | null | 2015-02-19 12:37:38 -0800 | null | null |
568,507,131,902,726,140 | negative | 1 | Customer Service Issue | 0.368 | US Airways | null | smokesuvm | null | 0 | @USAirways why are you letting us go to the runway if there are mechanical problems. #wewantcomps | null | 2015-02-19 12:27:17 -0800 | null | null |
568,506,804,096,917,500 | negative | 1 | Late Flight | 0.3439 | US Airways | null | smokesuvm | null | 0 | @USAirways WTF is going on with the 1:30 from DC to BOS? Twice we go back back to the gate after leaving for the runway? Total BS. | null | 2015-02-19 12:25:59 -0800 | null | null |
568,505,918,540,750,850 | negative | 0.6606 | Late Flight | 0.6606 | US Airways | null | nickpasculli | null | 0 | @USAirways not moving we are in the tarmac delayed for some unknown reason. I'll keep you posted | null | 2015-02-19 12:22:27 -0800 | Monterey County, CA | Arizona |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.