tweet_id
int64
567,588,279B
570,310,600B
airline_sentiment
stringclasses
3 values
airline_sentiment_confidence
float64
0.34
1
negativereason
stringclasses
10 values
negativereason_confidence
float64
0
1
βŒ€
airline
stringclasses
6 values
airline_sentiment_gold
stringclasses
3 values
name
stringlengths
2
19
negativereason_gold
stringclasses
13 values
retweet_count
int64
0
44
text
stringlengths
12
186
tweet_coord
stringlengths
10
28
βŒ€
tweet_created
stringlengths
25
25
tweet_location
stringlengths
1
34
βŒ€
user_timezone
stringlengths
3
27
βŒ€
568,066,292,114,001,900
negative
1
Cancelled Flight
1
US Airways
null
lisascott09
null
0
@USAirways is useless airways. Day 2 trying to get home on standby as a result of their Cancelled Flightlation. #USAirways
null
2015-02-18 07:15:32 -0800
null
Central Time (US & Canada)
568,064,972,086,906,900
negative
1
Customer Service Issue
1
US Airways
null
istackfranklins
null
0
@USAirways This is how vacations get Cancelled Flightled been on hold ‡for 40+ minutes still havent talked to anyone. #failure http://t.co/ef4P0HISHb
null
2015-02-18 07:10:18 -0800
null
null
568,064,947,214,782,460
negative
0.6762
Customer Service Issue
0.6762
US Airways
null
GignacForLowell
null
0
@USAirways for a response in 3-4 days? No thanks
null
2015-02-18 07:10:12 -0800
Lowell, Ma
null
568,064,178,478,571,500
negative
1
Customer Service Issue
1
US Airways
null
snptaylor
null
0
@USAirways will never travel with you again. This is insanity. storms are inevitable but making us hold to just add a lap child #badservice
null
2015-02-18 07:07:08 -0800
null
null
568,064,027,437,301,760
negative
1
Late Flight
1
US Airways
null
DustyJonas
null
0
@USAirways any word on flight 1748 getting out of DFW in the near future? Stuck on plane at gate for over an hour
null
2015-02-18 07:06:32 -0800
Dallas, TX
Central Time (US & Canada)
568,063,386,321,158,140
positive
0.6445
null
null
US Airways
null
RoryPhilbin1
null
0
@USAirways thanks so much!
null
2015-02-18 07:04:00 -0800
NYC/London
null
568,063,225,859,739,650
neutral
1
null
null
US Airways
null
RoryPhilbin1
null
0
@USAirways I recently moved and got a new license and when I booked my flight months ago I used my old license do I need to change that?
null
2015-02-18 07:03:21 -0800
NYC/London
null
568,063,182,230,724,600
neutral
0.6854
null
0
US Airways
null
sternjoe92
null
0
@USAirways No, this is a systemic problem. Mail comes from 153.69.214.203 but USAirways SPF record disallows it. DM me for more detail
null
2015-02-18 07:03:11 -0800
null
null
568,063,122,755,485,700
negative
1
Customer Service Issue
1
US Airways
null
snptaylor
null
0
@USAirways little help to us! My husband has been on hold for an hour for something that take 5 minutes to complete.
null
2015-02-18 07:02:57 -0800
null
null
568,062,007,108,190,200
neutral
1
null
null
US Airways
null
RoryPhilbin1
null
0
@USAirways I recently moved and got a new license and when I booked my flight a months ago I used my old license do I need to change that?
null
2015-02-18 06:58:31 -0800
NYC/London
null
568,061,470,933,540,860
negative
1
Late Flight
0.347
US Airways
null
kelliwilson02
null
0
@USAirways we might need a plane to get somewhere but just remember that you aren't the only choice #makeovertime#customerserviceplease
null
2015-02-18 06:56:23 -0800
Houston Texas
Central Time (US & Canada)
568,061,283,200,839,700
negative
1
Can't Tell
0.6542
US Airways
null
snptaylor
null
0
@USAirways still can't get through and travel in 2 days. #ridiculous #donthavehighhopes
null
2015-02-18 06:55:38 -0800
null
null
568,061,166,871,846,900
negative
0.68
Can't Tell
0.35
US Airways
null
sternjoe92
null
0
@USAirways has an SPF record error that is causing e-mail from [email protected] to go to spam filters. DNS admin needs to fix!
null
2015-02-18 06:55:10 -0800
null
null
568,059,390,135,304,200
positive
1
null
null
US Airways
null
Logunov_Daniil
null
0
@USAirways YOU ARE THE BEST!!! FOLLOW ME PLEASE;)πŸ™πŸ™πŸ™βœŒοΈβœŒοΈβœŒοΈπŸ™πŸ™πŸ™
null
2015-02-18 06:48:07 -0800
Russia, Россия
Abu Dhabi
568,058,820,376,854,500
negative
1
Bad Flight
1
US Airways
null
claytonconway
null
0
@USAirways so the seat next to me (19B) on flight 1943 to Seattle has a tray table that is falling off... http://t.co/HAJ5lKqjW4
null
2015-02-18 06:45:51 -0800
Seattle
null
568,057,241,435,303,940
negative
1
Can't Tell
1
US Airways
null
kvetcher
null
0
,@USAirways 2nd time this occurred in 3 weeks. I'm not patient. I have no choice. #Antitrust issue
null
2015-02-18 06:39:35 -0800
Major metro area, USA
Eastern Time (US & Canada)
568,057,232,392,380,400
negative
1
Customer Service Issue
1
US Airways
null
PastorMRobinson
null
0
@USAirways my vacation budget was blown bc of the lack of communication from USAirways. I will never use them again or refer anyone!
null
2015-02-18 06:39:32 -0800
Lexington
Central Time (US & Canada)
568,055,678,201,438,200
negative
1
Cancelled Flight
1
US Airways
null
_MeAndMariah
null
0
@USAirways Credit to my bank account for the two days of work that I've missed because of these Cancelled Flightlations.
null
2015-02-18 06:33:22 -0800
where you want to be.
Eastern Time (US & Canada)
568,055,631,065,653,250
negative
0.6547
Flight Booking Problems
0.3353
US Airways
null
kelliwilson02
null
0
@USAirways I don't need to rebook I need to know the policy
null
2015-02-18 06:33:11 -0800
Houston Texas
Central Time (US & Canada)
568,055,537,952,284,700
negative
1
Cancelled Flight
0.6923
US Airways
null
_MeAndMariah
null
0
@USAirways No reFlight Booking Problems necessary. I can't afford to deal this kind of unprofessionalism again. I would, however, like some type of credit.
null
2015-02-18 06:32:48 -0800
where you want to be.
Eastern Time (US & Canada)
568,053,919,575,875,600
neutral
0.6507
null
0
US Airways
null
Kyle_Clarke528
null
0
@USAirways what are the odds you can get me on a flight with delta so I can actually get to Orlando today?? #2daysLate Flight
null
2015-02-18 06:26:23 -0800
Worthington, Ohio
Central Time (US & Canada)
568,053,728,944,791,550
negative
1
longlines
1
US Airways
null
_MeAndMariah
null
0
@USAirways we're all standing here and no one is saying anything. I'll most likely be missing my flight to BWI AGAIN. http://t.co/JhaU4K48yv
null
2015-02-18 06:25:37 -0800
where you want to be.
Eastern Time (US & Canada)
568,053,507,179,163,650
neutral
0.6351
null
0
US Airways
null
akobilarov
null
0
@USAirways How long does it take to receive ticket # from @AmericanAir for itin booked via http://t.co/79waJk7EyT on US flights?
null
2015-02-18 06:24:44 -0800
South Carolina
Eastern Time (US & Canada)
568,053,414,682,361,860
negative
1
Customer Service Issue
1
US Airways
null
laurenpolinsky
null
0
@USAirways that is the most useless tweet I've ever seen out of you.
null
2015-02-18 06:24:22 -0800
null
Mountain Time (US & Canada)
568,053,242,426,470,400
negative
1
Customer Service Issue
0.6275
US Airways
null
_MeAndMariah
null
0
@USAirways this is got to be the worst service I've ever seen with an airline. 3 Cancelled Flightled flights. Rude employees. Currently flight delayed
null
2015-02-18 06:23:41 -0800
where you want to be.
Eastern Time (US & Canada)
568,050,773,910,622,200
negative
1
Customer Service Issue
1
US Airways
null
kelliwilson02
null
0
@USAirways so you're going to make me wait that long on the phone line when you can help me? # that's part of the problem
null
2015-02-18 06:13:53 -0800
Houston Texas
Central Time (US & Canada)
568,046,797,475,553,300
negative
1
Customer Service Issue
0.6817
US Airways
null
jerseygirl4444
null
0
@USAirways now over 2 hrs. Can't wait anymore. 2 hrs for nothing. Now what?? #frustrated #USAirways http://t.co/BuwjTVUWKM
null
2015-02-18 05:58:04 -0800
NJ
Quito
568,045,111,189,372,900
negative
1
Customer Service Issue
1
US Airways
null
aakopel
null
0
@usairways I've called for 3 days and can't get thru. is there some secret method i can use that doesn't result in you hanging up on me?
null
2015-02-18 05:51:22 -0800
Indianapolis, IN, USA
Eastern Time (US & Canada)
568,044,626,654,806,000
negative
0.6743
Late Flight
0.3668
US Airways
null
kelliwilson02
null
0
@USAirways what is policy on changing flight to different dates once your flight has been delayed?
null
2015-02-18 05:49:27 -0800
Houston Texas
Central Time (US & Canada)
568,040,818,059,190,300
neutral
0.6551
null
0
US Airways
null
MiddleSeatView
null
0
@USAirways I just checked in online for tomorrow's flight - thought I should get auto upgrade? (Already got the email saying no seats)
null
2015-02-18 05:34:19 -0800
Washington, D.C.
Atlantic Time (Canada)
568,039,715,699,609,600
neutral
1
null
null
US Airways
null
mpordes
null
0
@USAirways last name Pordes
null
2015-02-18 05:29:56 -0800
null
null
568,039,648,964,026,400
neutral
1
null
null
US Airways
null
mpordes
null
0
@USAirways tell reservations to rebook me from 5080 to 5129
null
2015-02-18 05:29:40 -0800
null
null
568,039,498,015,223,800
negative
1
Flight Booking Problems
0.6655
US Airways
null
mpordes
null
0
@USAirways why aren't twitter and reservations connected? What do people want? Reservations, duh?!?!
null
2015-02-18 05:29:04 -0800
null
null
568,037,876,761,546,750
positive
0.6983
null
0
US Airways
null
RealcornerboyT
null
0
@USAirways still not in the air for deicing of plane. I'll miss connect but customer service was helpful.I'm hoping to catch the next flight
null
2015-02-18 05:22:38 -0800
Any Martin Luther St.
null
568,036,804,542,275,600
neutral
0.6923
null
0
US Airways
null
Cuvols
null
0
@usairways Trying to go Nashville to London and just have no idea when would be a good time to fly out of Nashville right now. @AmericanAir
null
2015-02-18 05:18:22 -0800
London
Central Time (US & Canada)
568,035,844,088,590,340
negative
1
Customer Service Issue
1
US Airways
null
jerseygirl4444
null
0
@usairways #usairways #unacceptable #holdtime REALLY?! http://t.co/UPp41AbxrQ
null
2015-02-18 05:14:33 -0800
NJ
Quito
568,034,808,598,810,600
negative
0.6773
Flight Booking Problems
0.3489
US Airways
null
mpordes
null
0
@USAirways what do I push to rebook with that 800 number
null
2015-02-18 05:10:26 -0800
null
null
568,034,537,411,895,300
negative
0.6227
Late Flight
0.3168
US Airways
null
mpordes
null
0
@USAirways tell the flight from clt to srq 5080 to wait!!!!!!
null
2015-02-18 05:09:21 -0800
null
null
568,033,591,973,847,040
negative
1
Lost Luggage
0.6774
US Airways
null
Sama53
null
0
@USAirways @BohnJai they lost my bag @PHL baggage handlers broke open my bag and stole my camera
null
2015-02-18 05:05:36 -0800
null
Eastern Time (US & Canada)
568,032,561,462,689,800
neutral
0.6762
null
0
US Airways
null
MiddleSeatView
null
0
@USAirways if there are empty first class seats on my flight at check in, why wouldn't I be automatically upgraded?
null
2015-02-18 05:01:30 -0800
Washington, D.C.
Atlantic Time (Canada)
568,032,524,749,942,800
negative
1
Customer Service Issue
0.6725
US Airways
null
acimino
null
0
@USAirways grades for this trip: Flight timeliness: πŸ‘ŽβœˆοΈ Cancelled Flightations: πŸ‘ŽπŸ˜¬ Customer Service: πŸ‘ŽπŸ˜‘ Flight attendants: πŸ˜ŠπŸ‘
[35.23185283, -80.96487203]
2015-02-18 05:01:22 -0800
Atlanta, Ga.
Eastern Time (US & Canada)
568,031,706,944,540,700
negative
0.6734
Flight Attendant Complaints
0.3573
US Airways
null
_DeeGotDaLoud
null
0
@USAirways Thanks means a lot after I was verbally cussed out, charged extra for a bag, & then told " I don't feel like dealing with it" πŸ˜’
null
2015-02-18 04:58:07 -0800
Tri-State
null
568,030,511,530,172,400
negative
0.6648
Late Flight
0.3541
US Airways
null
mpordes
null
0
@USAirways stuck in cae need reFlight Booking Problems for next flight possibly dm for more info
null
2015-02-18 04:53:22 -0800
null
null
568,029,718,173,356,000
negative
1
Flight Attendant Complaints
0.6545
US Airways
null
_DeeGotDaLoud
null
0
@USAirways Has the most useless & Rude employees ever at Philadelphia airport never again will I fly with them ! 😀
null
2015-02-18 04:50:12 -0800
Tri-State
null
568,029,682,626,650,100
positive
1
null
null
US Airways
null
BobMargolis
null
0
@USAirways You all work hard at making sure things flow smoothly. Keeping positive.
null
2015-02-18 04:50:04 -0800
On a mountain in Eastern PA
Eastern Time (US & Canada)
568,029,222,574,407,700
positive
1
null
null
US Airways
null
RealcornerboyT
null
0
@USAirways we are boarding now but have yet to depart. Thanks for the response.
null
2015-02-18 04:48:14 -0800
Any Martin Luther St.
null
568,027,698,452,426,750
positive
0.6688
null
0
US Airways
null
FlashGilbert
null
0
@USAirways I totally understand the weather. Just frustrated. Thanks!
null
2015-02-18 04:42:11 -0800
washington, dc
null
568,026,425,535,516,700
negative
0.6524
Flight Booking Problems
0.3367
US Airways
null
JackLevin12
null
0
@USAirways tell them to get on that, please.
null
2015-02-18 04:37:07 -0800
null
Quito
568,024,213,753,364,500
negative
1
Late Flight
1
US Airways
null
FlashGilbert
null
0
@USAirways @SDFAirport I really needed to be back home yesterday and at work at 9am today. Been on plane and sitting for an hour #peeved
null
2015-02-18 04:28:20 -0800
washington, dc
null
568,022,599,843,893,250
negative
0.3638
Flight Attendant Complaints
0.3638
US Airways
null
RealcornerboyT
null
0
@USAirways gate agents are now working with everyone to resolve connecting flight issues which is my concern
null
2015-02-18 04:21:55 -0800
Any Martin Luther St.
null
568,022,411,783,888,900
negative
1
Cancelled Flight
1
US Airways
null
RealcornerboyT
null
0
@USAirways 5534. That's the flight I was placed on after original flight to Charlotte was Cancelled Flightled. Now 5534 is on 1hr delay
null
2015-02-18 04:21:10 -0800
Any Martin Luther St.
null
568,018,287,302,447,100
positive
1
null
null
US Airways
null
atHomeinProv
null
0
@USAirways Thx to gate agt John Pascucci for finding us a flight from CLT to PVD after our original one was Cancelled Flightled http://t.co/YiwLhQhZgp
null
2015-02-18 04:04:47 -0800
Providence, Rhode Island
Eastern Time (US & Canada)
568,016,802,191,683,600
negative
1
Late Flight
1
US Airways
null
RealcornerboyT
null
0
@USAirways, 1st a reaccommodation, now a delayed flight for this one. & the Gate Agent still hasn't mumbled a word. Folks getting anxious.
null
2015-02-18 03:58:53 -0800
Any Martin Luther St.
null
568,015,003,883,860,000
positive
1
null
null
US Airways
null
Logunov_Daniil
null
0
@USAirways YOU ARE THE BEST!!! FOLLOW ME PLEASE;)πŸ™πŸ™πŸ™βœŒοΈβœŒοΈβœŒοΈπŸ™πŸ™πŸ™
null
2015-02-18 03:51:44 -0800
Russia, Россия
Abu Dhabi
568,013,199,599,120,400
negative
1
Flight Attendant Complaints
0.6421
US Airways
null
jtalarcek
null
0
@USAirways please don't go to the check in process @AmericanAir uses at #MCO. It's an absolute disaster.
null
2015-02-18 03:44:34 -0800
Orlando
Eastern Time (US & Canada)
568,010,412,798,509,060
negative
1
Customer Service Issue
1
US Airways
null
Jeff_Baert
null
0
@USAirways how about a phone # to talk to a real person?
[43.0460116, -84.4795683]
2015-02-18 03:33:30 -0800
Mid Michigan
Eastern Time (US & Canada)
568,008,391,773,196,300
negative
1
Customer Service Issue
0.3768
US Airways
null
Jeff_Baert
null
0
@USAirways over 4 weeks since you took our money and left us stranded 9 hours from home. Had to rent a car and you still have not helped us
[43.0460003, -84.4794566]
2015-02-18 03:25:28 -0800
Mid Michigan
Eastern Time (US & Canada)
568,006,455,317,667,840
negative
1
Customer Service Issue
0.6809
US Airways
null
comediandan
null
0
@USAirways I gave up http://t.co/2eDgc6TbLs
null
2015-02-18 03:17:46 -0800
Up In The Air
Eastern Time (US & Canada)
568,006,084,360,863,740
negative
1
Customer Service Issue
0.6691
US Airways
null
comediandan
null
0
@USAirways I've been on hold for one hour and four minutes for your reservations line. How can you possibly do business this way?
null
2015-02-18 03:16:18 -0800
Up In The Air
Eastern Time (US & Canada)
568,004,984,937,287,700
negative
1
Customer Service Issue
1
US Airways
null
hersheykiss_89
null
0
@USAirways lack of communication with other offices, the customer, & yall never update ur systems. U guys are 2 established 4 this mess
null
2015-02-18 03:11:56 -0800
null
null
568,004,004,183,203,840
negative
1
Customer Service Issue
0.6497
US Airways
null
hersheykiss_89
null
0
@USAirways u guys get too much $$$ and too many customers to be fucking up as badly as u do
null
2015-02-18 03:08:02 -0800
null
null
568,003,851,145,461,760
positive
1
null
null
US Airways
null
SVLLINDIA
null
0
@USAirways @AmericanAir @SVLLINDIA provides you the best logistics experience for people all over India. #Mumbai #Surat #NaviMumbai
null
2015-02-18 03:07:25 -0800
Mumbai
null
568,002,085,888,897,000
negative
1
Late Flight
0.6842
US Airways
null
RyanMackJ
null
0
@USAirways after last night in Charlotte NC I'm seriously debating never flying you again. 50 minute on the Tarmac, connection leaves.
null
2015-02-18 03:00:24 -0800
Milwaukee, WI
null
567,997,512,310,767,600
neutral
1
null
null
US Airways
null
Jeanne23
null
0
@USAirways hi! Could you protect me on US 445 just in case? Still on ground with no checked luggage, but still a chance I can make original
null
2015-02-18 02:42:14 -0800
Arlington, VA
null
567,988,647,263,252,500
negative
0.7123
Customer Service Issue
0.3837
US Airways
null
cristalyze
null
0
@USAirways great but that still does not help me..
null
2015-02-18 02:07:00 -0800
Washington, DC
Eastern Time (US & Canada)
567,979,842,882,428,900
negative
0.6731
Can't Tell
0.6731
US Airways
null
evan_salmon
null
0
@USAirways @Forsyth_Factor hope for no weather delays no help to reroute and your on your own for lodging non stop is the way to go
null
2015-02-18 01:32:01 -0800
null
Quito
567,970,771,718,578,200
negative
1
Cancelled Flight
0.3707
US Airways
null
evan_salmon
null
0
@USAirways why didn't you reroute BOS to JAX via DCA through CLT instead forcing an overnight @DCA #passengersLose
null
2015-02-18 00:55:59 -0800
null
Quito
567,969,619,849,265,150
negative
1
Customer Service Issue
0.6458
US Airways
null
dsearls
null
0
@USAirways I appreciate the hard work. Still, I gave up after >hour. @dsearls
null
2015-02-18 00:51:24 -0800
SBA, BOS, JFK, EWR, SFO, LHR
Pacific Time (US & Canada)
567,929,116,969,685,000
negative
1
Lost Luggage
1
US Airways
null
BohnJai
null
0
@USAirways my luggage was delayed. I'm looking for compensation, since, you know, you charged me for it then forgot it...
null
2015-02-17 22:10:27 -0800
Pasadena, CA
null
567,928,302,725,263,360
negative
1
Bad Flight
0.3527
US Airways
null
SkylarSong
null
0
@USAirways @AmericanAir stranded in cold Texas and getting sick because you overbooked the flight and gave my seat away. #gooutofbusiness
null
2015-02-17 22:07:13 -0800
Los Angeles
Pacific Time (US & Canada)
567,926,839,630,557,200
negative
1
Customer Service Issue
1
US Airways
null
reallylongdrive
null
0
@USAirways Worst experience ever. Unable 2 help over phone and told at last min cabin crew unavailable for flight. Never again #USAirways
null
2015-02-17 22:01:24 -0800
null
Eastern Time (US & Canada)
567,925,957,090,238,460
negative
0.6677
Late Flight
0.6677
US Airways
null
fispahani
null
1
Thanks. β€œ@USAirways: @fispahani Weather disruptions have caused some of our crew to run Late Flight. We're sorry for the delay to your flight.”
null
2015-02-17 21:57:54 -0800
Washington, DC
Islamabad
567,923,361,256,460,300
negative
1
Late Flight
1
US Airways
null
sethdpowers
null
0
@USAirways 325 minute delay - this is absurd. Feel free to provide credits... http://t.co/e09keJ9bv1
null
2015-02-17 21:47:35 -0800
null
null
567,923,103,080,276,000
negative
1
Can't Tell
1
US Airways
null
KristenElysse
null
0
@USAirways Fuck you
null
2015-02-17 21:46:33 -0800
Toronto
Quito
567,921,295,473,512,450
negative
1
Can't Tell
0.3735
US Airways
null
MindyPack
null
0
@USAirways not even on your dime and free tickets. #worsttraveldayever
null
2015-02-17 21:39:22 -0800
salt lake city, utah
null
567,919,849,088,770,050
negative
1
Customer Service Issue
0.3437
US Airways
null
drpippa
null
0
@USAirways disappointment? Making own arrangements for me & my sleeping toddler with zero assistance from USAir is maddening.
null
2015-02-17 21:33:38 -0800
Boston, MA
Eastern Time (US & Canada)
567,919,531,068,391,400
neutral
0.6737
null
null
US Airways
null
sethdpowers
null
0
@USAirways thank you
null
2015-02-17 21:32:22 -0800
null
null
567,918,161,540,046,850
negative
1
Flight Attendant Complaints
0.7002
US Airways
null
jsperber
null
0
@USAirways thanks. We did see an agent. Unhelpful. Some got vouchers others did not for unexplained reasons.
null
2015-02-17 21:26:55 -0800
Boston, MA
Mid-Atlantic
567,916,726,668,644,350
negative
1
Late Flight
1
US Airways
null
sethdpowers
null
0
@USAirways 25 mins after the scheduled departure and still sitting in terminal. Communication would be lovely... http://t.co/pkAxUNYfn2
null
2015-02-17 21:21:13 -0800
null
null
567,915,852,260,978,700
negative
1
Flight Attendant Complaints
1
US Airways
null
MindyPack
null
0
@USAirways this day has been a disaster, rude employees, no help & now no hotel. not flying with you again & I fly ALOT! Dallas=raise=now!
null
2015-02-17 21:17:45 -0800
salt lake city, utah
null
567,910,107,163,541,500
negative
0.6672
Flight Attendant Complaints
0.3606
US Airways
null
jsperber
null
0
@usairways traveling with 2 year old. would appreciate you holding up your end of good business and hosting us in our unanticipated layover.
null
2015-02-17 20:54:55 -0800
Boston, MA
Mid-Atlantic
567,909,745,211,879,400
negative
1
Late Flight
0.7208
US Airways
null
jsperber
null
0
@usairways missed flight connection due to flight attendant delay. Yet no voucher on your part? #fail
null
2015-02-17 20:53:29 -0800
Boston, MA
Mid-Atlantic
567,909,106,553,483,260
negative
1
Can't Tell
0.6608
US Airways
null
OBJ_3
null
32
@USAirways of course never again tho . Thanks for tweetin ur concern but not Doin anythin to fix what happened. I'll choose wiser next time
null
2015-02-17 20:50:56 -0800
null
Eastern Time (US & Canada)
567,908,831,545,544,700
negative
0.6552
Flight Attendant Complaints
0.355
US Airways
null
drpippa
null
0
@USAirways I absolutely knew you would try to blame weather to deny us vouchers in Phoenix. Totally false, was a crew issue.
null
2015-02-17 20:49:51 -0800
Boston, MA
Eastern Time (US & Canada)
567,908,764,650,774,500
negative
0.6519
Cancelled Flight
0.347
US Airways
null
PndrewCress
null
0
@USAirways half an inch of snow in Charlotte #overwhelming
null
2015-02-17 20:49:35 -0800
null
null
567,908,702,088,376,300
neutral
0.6739
null
0
US Airways
null
ant_pruitt
null
0
@USAirways on the phone now. looks like global
null
2015-02-17 20:49:20 -0800
null
Eastern Time (US & Canada)
567,908,391,256,875,000
negative
1
Lost Luggage
1
US Airways
null
All_that_Jaz
null
0
@USAirways Already filed a report personally at the airport, however they have no idea where it is even with a tracking number.
null
2015-02-17 20:48:06 -0800
Under your bed
Quito
567,908,046,619,439,100
negative
1
Cancelled Flight
0.3511
US Airways
null
Kohrsnd
null
0
@USAirways already called, no other options, flight is being reimbursed. Never again, you are unreliable for business travelers.
null
2015-02-17 20:46:44 -0800
Cincinnati, OH
Eastern Time (US & Canada)
567,906,248,852,533,250
negative
0.7132
Can't Tell
0.7132
US Airways
null
MindyPack
null
0
@USAirways your saving grace was our flight attendant Dallas who was amazing. wish he would transfer to Delta where I would see him again
null
2015-02-17 20:39:35 -0800
salt lake city, utah
null
567,905,855,653,421,060
negative
1
Customer Service Issue
0.6619
US Airways
null
michaelrkenney
null
0
@USAirways that link leads to a website that won't open on a cell phone. Good job, shocking that your airline is folding.
null
2015-02-17 20:38:01 -0800
Long Island, NY
Eastern Time (US & Canada)
567,905,194,563,997,700
negative
1
Cancelled Flight
1
US Airways
null
shhashhank
null
0
@USAirways My flight (US558) got Cancelled Flightled on 2/16 due to lack of flight crew.I was told that I'd be reimbursed for hotel. Who do I contact?
[0.0, 0.0]
2015-02-17 20:35:24 -0800
Boston, MA | San Jose, CA
Arizona
567,905,184,040,382,460
negative
0.6625
Late Flight
0.6625
US Airways
null
OBJ_3
null
4
@USAirways No need for apologies just an unfortunate situation . There is no up date, I've landed but was suppose to land at 5
null
2015-02-17 20:35:21 -0800
null
Eastern Time (US & Canada)
567,904,569,679,880,200
negative
1
Late Flight
1
US Airways
null
easmn
null
0
@USAirways ~45 minutes means no public transit home and an expensive cab. Promises doesn't make up for it
null
2015-02-17 20:32:55 -0800
Washington, DC
Eastern Time (US & Canada)
567,904,438,834,167,800
negative
1
Late Flight
1
US Airways
null
KierOgrady
null
0
@USAirways my sister was supposed to leave at 10 am to go back to AL. She's only getting to NC now. Are you kidding me #NeverflyUSairways πŸ‘Ώ
null
2015-02-17 20:32:24 -0800
null
null
567,903,480,993,558,500
negative
0.6957
Bad Flight
0.3804
US Airways
null
weezerandburnie
null
0
@USAirways she just did but really how drunk does someone have to be before you stop serving them
null
2015-02-17 20:28:35 -0800
Belle MO
null
567,898,269,961,101,300
positive
1
null
null
US Airways
null
Logunov_Daniil
null
0
@USAirways YOU ARE THE BEST AIRWAYS!!! FOLLOW ME PLEASE;)πŸ™πŸ™πŸ™βœŒοΈβœŒοΈβœŒοΈπŸ™πŸ™πŸ™
null
2015-02-17 20:07:53 -0800
Russia, Россия
Abu Dhabi
567,897,883,875,217,400
negative
1
Late Flight
1
US Airways
null
OBJ_3
null
44
@USAirways 5 hr flight delay and a delay when we land . Is that even real life ? Get me off this plane , I wanna go home πŸ‘ πŸ‘ πŸ‘  (3 heel clicks)
null
2015-02-17 20:06:21 -0800
null
Eastern Time (US & Canada)
567,897,643,873,148,900
negative
1
Bad Flight
0.6769
US Airways
null
easmn
null
0
@USAirways flt 4439 is on the ground, but you don't have a gate for us at dca. Why is this happening?
null
2015-02-17 20:05:23 -0800
Washington, DC
Eastern Time (US & Canada)
567,897,182,545,686,500
positive
1
null
null
US Airways
null
lbrc133
null
0
@USAirways Shout out to the red-headed gate agent for flt 3389 from DCA to CHS at 7:10 tonight. Didn't get her name but she was great!
null
2015-02-17 20:03:33 -0800
Massachusetts
Eastern Time (US & Canada)
567,896,872,892,899,300
negative
1
Late Flight
0.3511
US Airways
null
JessBenge
null
0
@USAirways I'm sick of living in an airport!! #getittogether
[35.22287836, -80.94056653]
2015-02-17 20:02:20 -0800
null
null