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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
567,808,567,580,041,200 | negative | 1 | Customer Service Issue | 1 | US Airways | null | mttdprkr | null | 0 | @USAirways I've been on hold for over 90 minutes... There's a lack of quality service here. Nobody cares that I hate your shitty airline. | null | 2015-02-17 14:11:26 -0800 | Vancouver, WA | Pacific Time (US & Canada) |
567,807,786,748,284,900 | negative | 1 | Cancelled Flight | 1 | US Airways | null | NickApex | null | 0 | @USAirways stranded @Ernie_Vigil Phoenix w/ broken foot. Both my flights f'd, Sunday for "sickcrew". Cancelled Flighted my mechanics flight today. | null | 2015-02-17 14:08:20 -0800 | null | null |
567,805,465,854,488,600 | positive | 1 | null | null | US Airways | null | Logunov_Daniil | null | 0 | @USAirways YOU ARE THE BEST AIRWAYS!!!!!!!!!! FOLLOW ME BACK, PLEASE ππππππππππππ’π’π’π’π’π’π’π’πππππππππππππππππππππ | null | 2015-02-17 13:59:07 -0800 | Russia, Π ΠΎΡΡΠΈΡ | Abu Dhabi |
567,805,039,583,199,200 | negative | 1 | Customer Service Issue | 0.6776 | US Airways | null | michael_lepp | null | 1 | @USAirways It's the rude and arrogant gate personnel. Uncalled for. Unprofessional. #theworst | null | 2015-02-17 13:57:25 -0800 | Charlotte, North Carolina | Quito |
567,804,923,782,627,300 | negative | 1 | Cancelled Flight | 1 | US Airways | null | Ltos5363 | null | 0 | @USAirways wont waive fees for flight Cancelled Flightlation due to #neptune To use credit, $200 fee. Couldnt reach destination @BostonBBB #notmyfault | null | 2015-02-17 13:56:57 -0800 | South Shore, MA | Eastern Time (US & Canada) |
567,804,700,951,855,100 | positive | 1 | null | null | US Airways | null | WBGreen | null | 0 | @USAirways Thank you. And thanks for being so accommodating. | null | 2015-02-17 13:56:04 -0800 | Portland, ME | Quito |
567,803,627,714,138,100 | positive | 1 | null | null | US Airways | null | Logunov_Daniil | null | 0 | @USAirways YOU ARE AMAZING!!! YOU ARE THE BEST!!! FOLLOW ME PLEASE ππππ’π’π’πππ | null | 2015-02-17 13:51:48 -0800 | Russia, Π ΠΎΡΡΠΈΡ | Abu Dhabi |
567,803,477,762,797,600 | negative | 1 | Late Flight | 1 | US Airways | null | PatrickCronin10 | null | 0 | @USAirways Feeling helpless at Tanpa airport. How can I talk to someone. Flight delayed 4 times. Need help. Missed connections will be prob | null | 2015-02-17 13:51:13 -0800 | Nashua, NH | Eastern Time (US & Canada) |
567,803,306,928,775,200 | negative | 1 | Customer Service Issue | 0.6686 | US Airways | null | Ltos5363 | null | 0 | @USAirways won't waive $200 fee due to #neptune. Can't use credit w/o paying fee. Couldnt get to destination to use their tic #waivethefee | null | 2015-02-17 13:50:32 -0800 | South Shore, MA | Eastern Time (US & Canada) |
567,803,049,130,094,600 | negative | 1 | Can't Tell | 1 | US Airways | null | MeghanTeeth | null | 0 | @USAirways no wonder you are the lowest rated airline in america. #shameful #USAirways | null | 2015-02-17 13:49:30 -0800 | null | Central Time (US & Canada) |
567,802,808,876,159,000 | negative | 1 | Customer Service Issue | 1 | US Airways | null | MeghanTeeth | null | 0 | @USAirways how are you even still in business? i have been trying to call for hours. this is pathetic. | null | 2015-02-17 13:48:33 -0800 | null | Central Time (US & Canada) |
567,802,781,877,407,740 | positive | 1 | null | null | US Airways | null | bradlerner | null | 0 | @USAirways thanks! | null | 2015-02-17 13:48:27 -0800 | Virginia Beach | null |
567,802,602,738,708,500 | negative | 1 | Customer Service Issue | 1 | US Airways | null | MeghanTeeth | null | 0 | @USAirways wow this airline is a joke, absolutely horrendous customer service. you guys should be ashamed. | null | 2015-02-17 13:47:44 -0800 | null | Central Time (US & Canada) |
567,802,570,912,305,150 | negative | 1 | Cancelled Flight | 1 | US Airways | null | Ltos5363 | null | 0 | @USAirways Flight Cancelled Flighted because of #Neptune Could not get to my destination. #notmyfault #waive$200fee #ripoff #poorcustomerservice | null | 2015-02-17 13:47:36 -0800 | South Shore, MA | Eastern Time (US & Canada) |
567,802,378,041,450,500 | positive | 1 | null | null | US Airways | null | Logunov_Daniil | null | 0 | @USAirways YOU ARE THE BEST AIRWAYS! Follow me please!!!!!πππππππππππππππππππππππππππ | null | 2015-02-17 13:46:50 -0800 | Russia, Π ΠΎΡΡΠΈΡ | Abu Dhabi |
567,802,255,215,460,350 | negative | 1 | Customer Service Issue | 0.6498 | US Airways | null | Ltos5363 | null | 0 | @USAirways If you can waive a fee at time of Cancelled Flightation, you CAN WAIVE IT AT A FUTURE DATE! #usairways #ripoff #poorcustomerservice | null | 2015-02-17 13:46:21 -0800 | South Shore, MA | Eastern Time (US & Canada) |
567,802,008,292,565,000 | negative | 1 | Late Flight | 1 | US Airways | null | GGoodie56 | null | 0 | @USAirways flight #654 sitting at JFK with delays for 3-1/2 hrs! No employees to load bags? #terrible | null | 2015-02-17 13:45:22 -0800 | Wading River | null |
567,801,274,293,563,400 | negative | 1 | Cancelled Flight | 0.6309 | US Airways | null | rkasold | null | 0 | @USAirways I have been rebooked but It has been handled very unprofessionally. Cancelled Flightations happen but the disorganization is uncalled for. | null | 2015-02-17 13:42:27 -0800 | null | Eastern Time (US & Canada) |
567,800,771,774,001,150 | neutral | 1 | null | null | US Airways | null | _bpr_ | null | 0 | @USAirways conf number FMJTYL delayed - any chance of getting an earlier flight fll to phx? | null | 2015-02-17 13:40:27 -0800 | Boca Raton, FL | Eastern Time (US & Canada) |
567,800,315,093,979,140 | negative | 1 | Customer Service Issue | 1 | US Airways | null | GainesJohnson | null | 0 | @USAirways I have now called 12 times in the last three days. That's unacceptable. I'm willing to wait on hold, but that's not an option. | null | 2015-02-17 13:38:38 -0800 | Charlottesville, Virginia | Central Time (US & Canada) |
567,800,210,064,420,860 | positive | 1 | null | null | US Airways | null | Logunov_Daniil | null | 0 | @USAirways YOU ARE AMAZING!!! YOU ARE THE BEST!!! FOLLOW ME PLEASE AND I FOLLOW YOU BACK;)πππβοΈπ) | null | 2015-02-17 13:38:13 -0800 | Russia, Π ΠΎΡΡΠΈΡ | Abu Dhabi |
567,799,968,279,560,200 | negative | 1 | Customer Service Issue | 1 | US Airways | null | FranklySpeakn | null | 0 | @USAirways I've been on hold for over 2 hours. Need to re-book a flight, please help. | null | 2015-02-17 13:37:16 -0800 | NJ | Eastern Time (US & Canada) |
567,799,412,538,495,000 | negative | 1 | Bad Flight | 0.3631 | US Airways | null | benjaminspear | null | 0 | @usairways It was 9ΒΊ, and some of us had left coats in our luggage in anticipation of cramped overhead bins :| | null | 2015-02-17 13:35:03 -0800 | Boston, MA | Quito |
567,797,906,977,083,400 | negative | 1 | Customer Service Issue | 1 | US Airways | null | DropMeAnywhere | null | 0 | @USAirways I'm traveling around the world until the end of the year. 800 numbers do me no good. | [0.0, 0.0] | 2015-02-17 13:29:04 -0800 | Here, There and Everywhere | Arizona |
567,796,792,847,499,260 | negative | 0.6644 | Customer Service Issue | 0.6644 | US Airways | null | DaintyKenyan | null | 0 | @USAirways I don't know I've tried to call for confirmation but calls aren't going thru. Can you let me know? | null | 2015-02-17 13:24:39 -0800 | Research Triangle Park, N.C. | Quito |
567,794,202,730,577,900 | negative | 1 | Cancelled Flight | 1 | US Airways | null | rkasold | null | 0 | @USAirways can I get free wifi since the flight 1808 was Cancelled Flightled? | null | 2015-02-17 13:14:21 -0800 | null | Eastern Time (US & Canada) |
567,793,186,698,190,850 | negative | 1 | Customer Service Issue | 1 | US Airways | null | bennymarkow | null | 0 | @USAirways was rebooked but sucked big time. Crappy layover. Customer service very sub-par. | null | 2015-02-17 13:10:19 -0800 | null | null |
567,793,072,060,276,740 | positive | 0.6913 | null | 0 | US Airways | null | Brandy_Fisher | null | 0 | @USAirways Sending thanks to employee Freddie in PHL Admiral Club A East for allowing me to give a day pass to my sibling stuck there today. | null | 2015-02-17 13:09:52 -0800 | Miss California United States | Eastern Time (US & Canada) |
567,791,865,823,789,060 | negative | 1 | Cancelled Flight | 1 | US Airways | null | BobbiSue | null | 0 | @USAirways have done that. Sadly no flight from CLT has gotten to IND today and we head back to Tampa tmrw. | null | 2015-02-17 13:05:04 -0800 | Tampa | Eastern Time (US & Canada) |
567,791,526,370,365,440 | negative | 1 | Customer Service Issue | 1 | US Airways | null | mttdprkr | null | 0 | @USAirways holding 30+ min and listening to your shitty ads on repeat for your credit make me hate your airline even more. @delta is better | null | 2015-02-17 13:03:43 -0800 | Vancouver, WA | Pacific Time (US & Canada) |
567,791,019,086,065,660 | negative | 1 | Late Flight | 0.6464 | US Airways | null | robgpaul | null | 0 | @USAirways I would be on my way but wether has delayed yet again.. Love the Charlotte ice storm!! Good luck with mad customers | null | 2015-02-17 13:01:42 -0800 | null | Eastern Time (US & Canada) |
567,790,793,197,629,440 | negative | 1 | Flight Attendant Complaints | 0.6673 | US Airways | null | laurastarbeth | null | 1 | @USAirways Please staff your flights approproately. Our entire flight is delayed because FA isnt here. I shouldnt have left Delta... | null | 2015-02-17 13:00:48 -0800 | Boston | Eastern Time (US & Canada) |
567,790,572,833,103,900 | negative | 1 | Cancelled Flight | 1 | US Airways | null | Whooeeeee | null | 0 | @USAirways tooooo many Cancelled Flightations! My chain of command hates me now | null | 2015-02-17 12:59:56 -0800 | All Over the Damn Place | Atlantic Time (Canada) |
567,790,175,813,681,150 | negative | 1 | Cancelled Flight | 1 | US Airways | null | ashleyapaine | null | 0 | @USAirways you Cancelled Flightled both my flights and refused to give a voucher despite no flights for 2days. @USAirways #neveragain | null | 2015-02-17 12:58:21 -0800 | null | null |
567,789,902,633,664,500 | negative | 0.6449 | Cancelled Flight | 0.3285 | US Airways | null | jdpletnick | null | 1 | @USAirways I just think if I am staying w your airline & rescheduling a flight I shouldn't absorb a fee that is the cost of 1/2 my flight | null | 2015-02-17 12:57:16 -0800 | Newtown, Pa | Quito |
567,788,578,026,311,700 | positive | 1 | null | null | US Airways | null | Lucifer_20 | null | 0 | @USAirways that's why u guys are my #1 choice. | null | 2015-02-17 12:52:00 -0800 | null | Eastern Time (US & Canada) |
567,788,199,175,786,500 | positive | 0.6637 | null | 0 | US Airways | null | NaomiSheltonDC | null | 0 | @USAirways thanks. π | null | 2015-02-17 12:50:30 -0800 | null | Eastern Time (US & Canada) |
567,787,449,053,872,100 | negative | 1 | Customer Service Issue | 1 | US Airways | null | michael_lepp | null | 1 | @usairways Iβm cool with weather delays etc. But lying and deceiving passengers to keep them from changing is reprehensible. #yousuck | [35.22032317, -80.94508353] | 2015-02-17 12:47:31 -0800 | Charlotte, North Carolina | Quito |
567,786,807,224,705,000 | negative | 1 | Cancelled Flight | 1 | US Airways | null | TGRunningLady | null | 0 | @usairways I just want to get home before Wednesday... Joke is over, 50hrs of Cancelled Flightlations and delays is enough! | null | 2015-02-17 12:44:58 -0800 | null | null |
567,786,151,370,629,100 | positive | 0.6762 | null | null | US Airways | null | zachupton | null | 0 | @USAirways how about a drink voucher for the next flight?? #winkwink | null | 2015-02-17 12:42:22 -0800 | Beavercreek Ohio | null |
567,784,773,780,013,060 | positive | 0.6507 | null | null | US Airways | null | Champa24 | null | 0 | @USAirways nice touch with using my first name. Very intimate. I'll be filing a claim soon to be reimbursed. Have a us airways day! | null | 2015-02-17 12:36:53 -0800 | null | null |
567,783,713,833,234,400 | negative | 1 | Customer Service Issue | 0.6633 | US Airways | null | jjsimonCNN | null | 1 | @USAirways The airline is embarrassing itself. I get that bad weather isn't your fault, but your response to it couldn't have been worse. | null | 2015-02-17 12:32:40 -0800 | Washington, DC, USA | Eastern Time (US & Canada) |
567,782,686,077,747,200 | negative | 0.6677 | Bad Flight | 0.3602 | US Airways | null | bradlerner | null | 0 | @USAirways any updates on flight 5202 from ORF to PHL no one at gate... ;( | null | 2015-02-17 12:28:35 -0800 | Virginia Beach | null |
567,782,645,975,625,700 | negative | 1 | Flight Booking Problems | 1 | US Airways | null | shoobe01 | null | 0 | @usairways Yes. Works in Firefox.
Can do everything but finish purchase. Button turns gray, never submits. For a couple weeks now. | null | 2015-02-17 12:28:26 -0800 | Mission, Kansas | null |
567,781,757,274,292,200 | negative | 1 | Cancelled Flight | 0.6606 | US Airways | null | rkasold | null | 0 | @USAirways 2.5 hours Late Flightr and the flight has been Cancelled Flightled. You gotta work on your internal communication skills. | null | 2015-02-17 12:24:54 -0800 | null | Eastern Time (US & Canada) |
567,781,582,791,278,600 | negative | 1 | Bad Flight | 0.6531 | US Airways | null | 33rdn8th | null | 0 | @USAirways had a horrible experience flying from Montego Bay to Philadelphia on 2/11. $125 2check a golf bag, constant selling in-flight | null | 2015-02-17 12:24:12 -0800 | null | null |
567,781,477,761,314,800 | negative | 1 | longlines | 0.6487 | US Airways | null | shipge | null | 0 | @usairways told no gates open at #ORD, needed to wait 20mins. Still waiting after about 4 mins. | null | 2015-02-17 12:23:47 -0800 | Chicago | Central Time (US & Canada) |
567,781,227,537,915,900 | negative | 1 | Late Flight | 1 | US Airways | null | rkasold | null | 0 | @USAirways And it's 3:22 with no sign of boarding.... Can I please get another update? | null | 2015-02-17 12:22:48 -0800 | null | Eastern Time (US & Canada) |
567,781,176,375,803,900 | negative | 1 | Flight Booking Problems | 1 | US Airways | null | mikemayo1428 | null | 0 | @USAirways still can't get a real person on the phone to book a flight. Ready to just go with #jetblue since they care. #usairwayssucks | null | 2015-02-17 12:22:35 -0800 | Portland, ME | Atlantic Time (Canada) |
567,780,624,531,222,500 | positive | 0.3678 | null | 0 | US Airways | null | DAngel082 | null | 0 | @USAirways after missing my flight and reFlight Booking Problems 2x, I just walked onto another flight and my phone was still on the seat!! | null | 2015-02-17 12:20:24 -0800 | New York | null |
567,779,193,342,423,040 | negative | 1 | Customer Service Issue | 0.6606 | US Airways | null | DomaineD1997 | null | 0 | @USAirways great job communicating to the passengers! Flight 1855 doesn't exist anymore? http://t.co/hLZaHXkdSn | null | 2015-02-17 12:14:43 -0800 | NC | null |
567,778,512,548,167,700 | positive | 0.6714 | null | 0 | US Airways | null | mdejock | null | 0 | @USAirways thanks Travis at PHL A East checkin for knowing baggage policies. Skis & boots count as 1. Teach your mgr who didn't know | null | 2015-02-17 12:12:00 -0800 | null | null |
567,778,498,723,737,600 | negative | 0.6667 | Lost Luggage | 0.6667 | US Airways | null | benjaminspear | null | 0 | @usairways Thx for responding :) When bags came there was mad rush towards end of jetwayβwhy not just put thru baggage claim? | null | 2015-02-17 12:11:57 -0800 | Boston, MA | Quito |
567,778,236,026,077,200 | negative | 1 | longlines | 1 | US Airways | null | mattgarcia901 | null | 0 | @USAirways @AmericanAir we are on us/aa flight 4443.We arrived at dca at 2:12. Waiting on our gate (33)for apx an hr now. No update? | [38.8639627, -77.0436015] | 2015-02-17 12:10:54 -0800 | Washington, DC | Central Time (US & Canada) |
567,777,743,665,946,600 | negative | 1 | Customer Service Issue | 0.352 | US Airways | null | dosydoh | null | 0 | @USAirways Have an agent with reservations contact me instead of asking me to waste my time by sitting on the phone for hours | null | 2015-02-17 12:08:57 -0800 | null | Pacific Time (US & Canada) |
567,777,625,344,593,900 | negative | 1 | Customer Service Issue | 0.6444 | US Airways | null | dosydoh | null | 0 | @USAirways If you believe in keeping your customers happy, especially after a mistake was made on your part... | null | 2015-02-17 12:08:29 -0800 | null | Pacific Time (US & Canada) |
567,777,187,265,515,500 | neutral | 0.6459 | null | 0 | US Airways | null | DropMeAnywhere | null | 0 | @USAirways Would love to combine AA and USAir accts. Unfortunately, one has my middle name & one has middle initial. Won't allow change | [0.0, 0.0] | 2015-02-17 12:06:44 -0800 | Here, There and Everywhere | Arizona |
567,777,150,145,949,700 | negative | 1 | Customer Service Issue | 0.664 | US Airways | null | mattt1312 | null | 0 | @USAirways I had a rep 10 min in who said she couldn't help so transferred me to dividend miles customer service | null | 2015-02-17 12:06:36 -0800 | null | Quito |
567,777,100,112,101,400 | positive | 1 | null | null | US Airways | null | davidniu7 | null | 0 | @USAirways right on. Up. Up & away βοΈπ | null | 2015-02-17 12:06:24 -0800 | Philadelphia, PA | Quito |
567,776,714,303,238,140 | negative | 1 | Customer Service Issue | 1 | US Airways | null | mikemayo1428 | null | 0 | @USAirways your customer service stinks. Trying to book a flight for hours now and keep getting hung up on. #usairwayssucks | null | 2015-02-17 12:04:52 -0800 | Portland, ME | Atlantic Time (Canada) |
567,776,364,351,074,300 | neutral | 0.6906 | null | 0 | US Airways | null | htmella | null | 0 | @USAirways please please please let my plane back to the gate so I can get off as I will miss connection due to CLT closing. 2034 | null | 2015-02-17 12:03:28 -0800 | Washington, DC | Quito |
567,776,258,621,464,600 | negative | 1 | Late Flight | 0.676 | US Airways | null | mattgarcia901 | null | 0 | @USAirways we've (flight 4443) been sitting on the tarmac of dca for a while now waiting on a gate. Can we just use another gate? | [38.8687568, -77.035652] | 2015-02-17 12:03:03 -0800 | Washington, DC | Central Time (US & Canada) |
567,776,148,864,913,400 | negative | 1 | Flight Attendant Complaints | 1 | US Airways | null | DomaineD1997 | null | 0 | @USAirways I hope flight 1855 is not being delayed because flight attendant didn't come to work! #nobackup | null | 2015-02-17 12:02:37 -0800 | NC | null |
567,775,776,582,672,400 | negative | 1 | Cancelled Flight | 0.6839 | US Airways | null | CGrescueswimmer | null | 0 | @usairways you made us miss our flight, first class now I can't even enter the admirals club. Not happy dm me to fix this. | null | 2015-02-17 12:01:08 -0800 | St. Louis, MO | Central Time (US & Canada) |
567,774,229,249,421,300 | negative | 1 | Late Flight | 1 | US Airways | null | amorris1116 | null | 0 | @USAirways can you please DM me, my flight has been delayed going into CLT which will force me to miss my connection to LGA at 10:05pm | null | 2015-02-17 11:54:59 -0800 | null | null |
567,771,635,139,502,100 | negative | 1 | Customer Service Issue | 0.6845 | US Airways | null | _JoeChuck | null | 1 | @USAirways on hold for 2 hours. You know what just keep my money | null | 2015-02-17 11:44:41 -0800 | CT to Queens | Eastern Time (US & Canada) |
567,771,225,104,338,940 | negative | 1 | Flight Booking Problems | 0.3603 | US Airways | null | jdpletnick | null | 1 | @USAirways charging $200 2 change a flight is a rip off the reason I have 2 is out of my hands & I want 2 reschedule same flight but in July | null | 2015-02-17 11:43:03 -0800 | Newtown, Pa | Quito |
567,769,337,256,484,860 | negative | 1 | Late Flight | 0.3545 | US Airways | null | rkasold | null | 0 | @USAirways flight 1808 is not leaving at 2:45 because we haven't even begun to board yet. Please update your website ASAP | null | 2015-02-17 11:35:33 -0800 | null | Eastern Time (US & Canada) |
567,768,830,265,401,340 | negative | 1 | Flight Attendant Complaints | 1 | US Airways | null | j_husucks | null | 0 | @USAirways @Jack_Kairys (2/2) and another sent him to the wrong line...oh and the kiosks weren't working! #thanks | null | 2015-02-17 11:33:32 -0800 | null | null |
567,768,552,644,423,700 | negative | 1 | Flight Attendant Complaints | 0.6923 | US Airways | null | j_husucks | null | 0 | @USAirways also your employees were LESS then helpful when @Jack_Kairys was checking his bag. Two just left their desks completely (1/2) | null | 2015-02-17 11:32:26 -0800 | null | null |
567,768,450,471,587,840 | negative | 1 | Customer Service Issue | 1 | US Airways | null | rkasold | null | 0 | @USAirways the phone number the gate gave me doesn't work either. What is your customer service phone number? | null | 2015-02-17 11:32:01 -0800 | null | Eastern Time (US & Canada) |
567,768,417,038,762,000 | neutral | 1 | null | null | US Airways | null | JenniesMagic | null | 0 | @USAirways done | null | 2015-02-17 11:31:53 -0800 | null | Eastern Time (US & Canada) |
567,768,224,607,911,940 | negative | 1 | Bad Flight | 0.3733 | US Airways | null | j_husucks | null | 0 | @USAirways @Jack_Kairys your site clearly explains we are allowed a carry on. This was allowed at PIT but not BOS. How does that make sense? | null | 2015-02-17 11:31:08 -0800 | null | null |
567,767,738,886,545,400 | negative | 1 | Customer Service Issue | 1 | US Airways | null | izzyflan | null | 0 | @USAirways never in my life have I dealt with such poor customer service, irresponsible staff and lack of care LGA-IAH day 2, baggage in NC? | null | 2015-02-17 11:29:12 -0800 | null | null |
567,766,633,637,503,000 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Dazoulai | null | 0 | @USAirways Thks 4 tip. Seems like a workaround rather than a customer-friendly solution. They should have an easily accessible email. | null | 2015-02-17 11:24:48 -0800 | null | null |
567,765,893,355,417,600 | neutral | 0.6659 | null | 0 | US Airways | null | zachupton | null | 0 | @USAirways unfortunately not. I think I watched it take off from the bus. Rebooked for a Late Flightr flight now #planestrainsandautomobiles | null | 2015-02-17 11:21:52 -0800 | Beavercreek Ohio | null |
567,764,858,817,773,600 | neutral | 0.6745 | null | 0 | US Airways | null | DaintyKenyan | null | 0 | @USAirways I was supposed to be on flight 1861 from Charlotte to RDU @ 8:20pm yesterday. Is the same flight scheduled for departure tonight? | null | 2015-02-17 11:17:45 -0800 | Research Triangle Park, N.C. | Quito |
567,763,837,055,954,940 | positive | 0.6858 | null | 0 | US Airways | null | erickofiejones | null | 0 | @USAirways Thank you so much its been a very stressful day | null | 2015-02-17 11:13:41 -0800 | null | Eastern Time (US & Canada) |
567,763,697,230,438,400 | negative | 1 | Flight Attendant Complaints | 0.6419 | US Airways | null | liquidfox1 | null | 0 | @USAirways me too. In the future, have a better harsh weather preparedness plan. So much of your staff called out that everything snowballed | null | 2015-02-17 11:13:08 -0800 | This is an AD account. 18+ | null |
567,763,065,706,250,240 | negative | 1 | Flight Booking Problems | 0.708 | US Airways | null | shoobe01 | null | 0 | @usairways If I could/wanted to call I wouldn't use the internet to make a reservation.
Site won't work on Chrome, on several computers. | null | 2015-02-17 11:10:38 -0800 | Mission, Kansas | null |
567,762,685,200,228,350 | neutral | 0.6845 | null | 0 | US Airways | null | Eagles_SAB | null | 0 | @USAirways Darn it, first in line for no upgrade! Wish I understood the policy. :) http://t.co/xGPaAyFDwt | null | 2015-02-17 11:09:07 -0800 | Philadelphia, PA | Central Time (US & Canada) |
567,762,670,045,364,200 | negative | 1 | Lost Luggage | 1 | US Airways | null | MsAmanRm103 | null | 0 | @USAirways Waiting for my luggage on flight 1923. Is there a delay? | null | 2015-02-17 11:09:03 -0800 | Detroit, MI | null |
567,761,568,889,581,600 | negative | 1 | Customer Service Issue | 1 | US Airways | null | rkasold | null | 0 | @USAirways will you please update your website with the most current flight status? And update your customer service phone # on @google thx | null | 2015-02-17 11:04:41 -0800 | null | Eastern Time (US & Canada) |
567,761,193,138,671,600 | negative | 0.6458 | Flight Booking Problems | 0.3333 | US Airways | null | GainesJohnson | null | 0 | @USAirways Flight Booking Problems a flight using credit from a previously Cancelled Flightled flight. Can't get thru on the phone and can't book online. Help please. | null | 2015-02-17 11:03:11 -0800 | Charlottesville, Virginia | Central Time (US & Canada) |
567,761,144,190,746,600 | positive | 1 | null | null | US Airways | null | TreyWheelerCEO | null | 0 | @USAirways Absolutely!! The staff was amazing!! | [36.08576903, -115.14953095] | 2015-02-17 11:02:59 -0800 | Lima, OH | Eastern Time (US & Canada) |
567,760,870,630,244,350 | negative | 1 | Can't Tell | 1 | US Airways | null | kpbball41 | null | 0 | @USAirways you are horrendous. Pull your shit together | null | 2015-02-17 11:01:54 -0800 | Boston, MA | Quito |
567,760,474,553,348,100 | positive | 1 | null | null | US Airways | null | htmella | null | 0 | @USAirways Haha - that will indeed be a great day! | null | 2015-02-17 11:00:20 -0800 | Washington, DC | Quito |
567,759,874,403,344,400 | negative | 1 | Late Flight | 0.7078 | US Airways | null | simuLate Flightthis | null | 0 | @USAirways I want my money back. Now we're sitting on the runway. After a 2 hour delay, waiting for the baggage to begin loading. | [40.6488643, -73.7944749] | 2015-02-17 10:57:57 -0800 | Queens | Quito |
567,759,456,503,881,700 | negative | 1 | Late Flight | 0.6768 | US Airways | null | HelloKansas | null | 0 | @USAirways how is your gate agent gonna tell me my flight is on time when its 5 minutes past departure time and the previous flights plane.. | null | 2015-02-17 10:56:17 -0800 | Nashville, TN | Eastern Time (US & Canada) |
567,759,344,360,783,900 | negative | 1 | Flight Attendant Complaints | 0.6849 | US Airways | null | afioto | null | 0 | @USAirways this is the aforementioned pilot. @AmericanAir sure you want to merge with these patron hitting hoodlums? http://t.co/C24cEfa9pl | [35.20346242, -80.92218024] | 2015-02-17 10:55:50 -0800 | null | Central Time (US & Canada) |
567,759,268,724,887,550 | neutral | 0.683 | null | 0 | US Airways | null | DAngel082 | null | 0 | @USAirways my flight was #3729...but I left my phone on the plane or the shuttle :( | null | 2015-02-17 10:55:32 -0800 | New York | null |
567,757,897,841,385,500 | positive | 0.6291 | null | 0 | US Airways | null | KristinKlutz | null | 0 | @USAirways thank you! I tried that and they said they didn't have it. Anywhere else to try? | null | 2015-02-17 10:50:05 -0800 | null | null |
567,757,851,104,641,000 | negative | 0.6955 | Can't Tell | 0.3531 | US Airways | null | BlessedEpiphany | null | 0 | @USAirways @AmericanAir best u could do-I might get my refund within 2 billing cycles. Months of u guys asking for another chance. I'm done | null | 2015-02-17 10:49:54 -0800 | Dallas, TX by way of Tampa, FL | America/Chicago |
567,757,203,093,090,300 | negative | 1 | Cancelled Flight | 1 | US Airways | null | BlessedEpiphany | null | 0 | @usairways and @AmericanAir 4 days of Cancelled Flightations, I have driven to 3 airports in 3 different states, spent more on gas than my flight. | null | 2015-02-17 10:47:20 -0800 | Dallas, TX by way of Tampa, FL | America/Chicago |
567,756,326,718,431,200 | negative | 0.69 | Flight Attendant Complaints | 0.36 | US Airways | null | Jack_Kairys | null | 0 | @USAirways then why did my whole team be able to put there carry ons under the plane | null | 2015-02-17 10:43:51 -0800 | null | null |
567,755,891,714,175,000 | positive | 1 | null | null | US Airways | null | themadhacker13 | null | 0 | @USAirways customer service at its finest | null | 2015-02-17 10:42:07 -0800 | East Coast | Eastern Time (US & Canada) |
567,755,542,362,591,200 | negative | 1 | Customer Service Issue | 0.6867 | US Airways | null | Dazoulai | null | 0 | @USAirways No speciifc email. 1500 character limit for complaints. Is AA/US customer complaints adopting the twitter model? | null | 2015-02-17 10:40:44 -0800 | null | null |
567,754,593,434,873,860 | neutral | 0.6632 | null | 0 | US Airways | null | zachupton | null | 0 | @USAirways please hold 3923! I can see it. Just can't get off my first plane quick enough | null | 2015-02-17 10:36:58 -0800 | Beavercreek Ohio | null |
567,754,392,682,901,500 | negative | 0.6535 | Late Flight | 0.3366 | US Airways | null | zachupton | null | 0 | @USAirways please hogs my next flight for me! I'm waiting on a bus to get me off one plane so I can run to the other. It leaves in two min! | null | 2015-02-17 10:36:10 -0800 | Beavercreek Ohio | null |
567,754,056,924,672,000 | positive | 1 | null | null | US Airways | null | lauras_music | null | 0 | @USAirways Fabulous - thank you so much! Looking forward to taking to the skies with you! :) | null | 2015-02-17 10:34:50 -0800 | Ohio | Eastern Time (US & Canada) |
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