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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
567,753,872,967,528,450 | negative | 1 | Bad Flight | 0.3789 | US Airways | null | ElaineLibrarian | null | 0 | .@USAirways we r rebooked. got conflicting info abt baggage. Y no extra plane batteries on hand? Y no comped admirals club for 9 hr wait? | null | 2015-02-17 10:34:06 -0800 | Albany, NY | Central Time (US & Canada) |
567,753,815,634,370,560 | negative | 1 | Customer Service Issue | 1 | US Airways | null | tamajared | null | 0 | @USAirways Don't tell me that. Tell me what I can actually DO to reach someone. I don't mind being put on hold but it won't even do THAT. | null | 2015-02-17 10:33:52 -0800 | DC / MIA | Quito |
567,753,071,833,665,540 | negative | 1 | Cancelled Flight | 1 | US Airways | null | erickofiejones | null | 0 | @USAirways No I missed the funeral so I had to take a train back to Newark | null | 2015-02-17 10:30:55 -0800 | null | Eastern Time (US & Canada) |
567,752,558,207,586,300 | neutral | 1 | null | null | US Airways | null | ewenmilligan | null | 0 | @USAirways what is the baggage allowance on flights from Glasgow to the US? Thanks | null | 2015-02-17 10:28:52 -0800 | Fife, Dunfermline | London |
567,751,134,476,259,300 | negative | 1 | Can't Tell | 1 | US Airways | null | _JoeChuck | null | 0 | @USAirways @AmericanAir what a joke of a company today reminded me why I never book with you | null | 2015-02-17 10:23:13 -0800 | CT to Queens | Eastern Time (US & Canada) |
567,751,025,890,709,500 | positive | 0.6727 | null | 0 | US Airways | null | TreyWheelerCEO | null | 0 | @USAirways — I had exceptional service on flight #403 from IND to PHX!! | [36.08584875, -115.14968355] | 2015-02-17 10:22:47 -0800 | Lima, OH | Eastern Time (US & Canada) |
567,748,987,512,705,000 | negative | 1 | Flight Attendant Complaints | 1 | US Airways | null | sampleonephl | null | 0 | @USAirways it's be nice to take a flight and have some level of consistency / service from the flight attendants. Quality control??? | null | 2015-02-17 10:14:41 -0800 | NYC | Central Time (US & Canada) |
567,747,769,176,432,640 | negative | 1 | Cancelled Flight | 0.6474 | US Airways | null | cnichols9 | null | 0 | @USAirways Travelling from pwm to atl on Sunday That flight got Cancelled Flightled and my new flight is Cancelled Flightled and got disconnected when reFlight Booking Problems | null | 2015-02-17 10:09:51 -0800 | Georgia | null |
567,747,420,650,754,050 | negative | 1 | Customer Service Issue | 0.3505 | US Airways | null | jameypricephoto | null | 0 | @USAirways I believe you. But in all seriousness, what's an acceptable time I should have this expense on my name that wasn't my fault.... | null | 2015-02-17 10:08:27 -0800 | null | Eastern Time (US & Canada) |
567,745,702,231,830,500 | negative | 1 | Customer Service Issue | 0.6738 | US Airways | null | ALHphoto | null | 0 | @USAirways cust serv reps who are unable to change reservations in your system Check in unaware of Cancelled Flights that I got word on night before | null | 2015-02-17 10:01:38 -0800 | Raleigh,NC | Atlantic Time (Canada) |
567,745,507,834,220,540 | neutral | 1 | null | null | US Airways | null | JKrace45 | null | 0 | @USAirways is there any way that you could hold flight 628 in CLT my husband is stuck in the security check line. flight scheduled for 1PM | null | 2015-02-17 10:00:51 -0800 | null | null |
567,744,963,870,752,800 | negative | 1 | Customer Service Issue | 1 | US Airways | null | ALHphoto | null | 0 | @USAirways issues are not with people who r nice or storm emails with wrong phone numbers auto rebooked flights to non connecting cities | null | 2015-02-17 09:58:42 -0800 | Raleigh,NC | Atlantic Time (Canada) |
567,743,200,614,289,400 | negative | 1 | Cancelled Flight | 1 | US Airways | null | Kyle_Clarke528 | null | 0 | @USAirways missing my reservations due to a Cancelled Flightled flight. Make it right by giving me first class tomorrow. Make your customers happy. | null | 2015-02-17 09:51:41 -0800 | Worthington, Ohio | Central Time (US & Canada) |
567,742,912,579,272,700 | negative | 1 | Lost Luggage | 1 | US Airways | null | itsjustdoc | null | 0 | @USAirways it's not a consolation because my bags are somewhere else, which is a real impediment to me going on a different vacation | null | 2015-02-17 09:50:33 -0800 | Ohio | Quito |
567,741,884,140,093,440 | negative | 0.6484 | Late Flight | 0.3407 | US Airways | null | Champa24 | null | 0 | @USAirways any tips on getting a hotel that your airline won't get for any of us even though we were told that we'd make our flight? | null | 2015-02-17 09:46:27 -0800 | null | null |
567,739,813,114,417,150 | neutral | 1 | null | null | US Airways | null | KristinKlutz | null | 0 | @USAirways I left my son's Duke hat on flight #1761 last night. It says "Mason" on the back. Any way of locating it? Thanks in advance! | null | 2015-02-17 09:38:14 -0800 | null | null |
567,739,625,465,077,760 | neutral | 1 | null | null | US Airways | null | bradleycfox | null | 0 | @USAirways will my known traveler no. transfer over from @AmericanAir ? when I check in at t-24 as an AA elite I can get choice seats? | null | 2015-02-17 09:37:29 -0800 | Seattle, WA / 36,000 feet | Pacific Time (US & Canada) |
567,738,680,945,958,900 | negative | 1 | Flight Booking Problems | 0.6581 | US Airways | null | TaiScott11 | null | 0 | @USAirways I booked a flight yesterday but didnt receive an email confirmation and I my dividends number isn't registering. Please help. | null | 2015-02-17 09:33:44 -0800 | null | null |
567,737,598,115,082,240 | positive | 0.679 | null | null | US Airways | null | mnardini1 | null | 0 | @usairways #crew keeping safety top of mind in CLT. http://t.co/a0YoSJHZMc | null | 2015-02-17 09:29:26 -0800 | DC | Eastern Time (US & Canada) |
567,736,516,420,853,760 | negative | 1 | Customer Service Issue | 0.6454 | US Airways | null | cristalyze | null | 0 | @USAirways & there are seats together, they just have fees. Seems if I'm taking a 5am flight the least you can do is wave the $10. | null | 2015-02-17 09:25:08 -0800 | Washington, DC | Eastern Time (US & Canada) |
567,736,505,477,918,700 | neutral | 1 | null | null | US Airways | null | lauras_music | null | 0 | @USAirways Im researching a flight & noticed a small issue w/class of service between your site & other sites. Could Reservations help me? | null | 2015-02-17 09:25:05 -0800 | Ohio | Eastern Time (US & Canada) |
567,735,943,424,397,300 | negative | 1 | Cancelled Flight | 0.3431 | US Airways | null | erickofiejones | null | 0 | @USAirways I need someone from management to contact me I was flying to a funeral won't make it now to add to my pain they want me 2 pay | null | 2015-02-17 09:22:51 -0800 | null | Eastern Time (US & Canada) |
567,735,337,246,806,000 | negative | 1 | Cancelled Flight | 0.6995 | US Airways | null | erickofiejones | null | 0 | @USAirways Just contaced EYEWITNESS NEWS about the ripoff the Cancelled Flighted now they want me to pay | null | 2015-02-17 09:20:27 -0800 | null | Eastern Time (US & Canada) |
567,735,186,881,003,500 | neutral | 1 | null | null | US Airways | null | portugrad | null | 0 | @USAirways How can I change without penalty and not have to call customer service | null | 2015-02-17 09:19:51 -0800 | Chicagoland Area | Central Time (US & Canada) |
567,734,830,800,961,540 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Jamayka | null | 0 | @USAirways when I call it says y'all are too busy and to call back Late Flightr. this is terrible customer service. what will you do about it? | null | 2015-02-17 09:18:26 -0800 | Austin, TX | Central Time (US & Canada) |
567,734,790,108,225,540 | negative | 1 | Cancelled Flight | 1 | US Airways | null | erickofiejones | null | 0 | @USAirways They charged me for a flight they Cancelled Flightled, unbelievable and unheard of | null | 2015-02-17 09:18:16 -0800 | null | Eastern Time (US & Canada) |
567,734,584,000,135,200 | negative | 1 | Can't Tell | 1 | US Airways | null | erickofiejones | null | 0 | @USAirways I was completely ripped of by US Airways today never fly this airline I am contacting my local news | null | 2015-02-17 09:17:27 -0800 | null | Eastern Time (US & Canada) |
567,734,506,434,854,900 | negative | 1 | Customer Service Issue | 1 | US Airways | null | portugrad | null | 0 | @USAirways I can't believe that you would refer me to a number no one seems to be getting through. Really? I need help ASAP! | null | 2015-02-17 09:17:08 -0800 | Chicagoland Area | Central Time (US & Canada) |
567,734,499,669,454,850 | negative | 1 | longlines | 0.6909 | US Airways | null | indystevens | null | 0 | @USAirways hundreds of people in line and less than half the desks being manned at CLT. Help? | null | 2015-02-17 09:17:07 -0800 | null | Quito |
567,734,357,839,056,900 | negative | 0.6916 | Customer Service Issue | 0.6916 | US Airways | null | Dazoulai | null | 0 | @USAirways Why is there no contact email for customer complaints? | null | 2015-02-17 09:16:33 -0800 | null | null |
567,733,682,879,086,600 | negative | 1 | Late Flight | 1 | US Airways | null | simuLate Flightthis | null | 0 | @USAirways Now I am probably going to miss my connection in Charlotte, so I will have to drive home for the funeral. | null | 2015-02-17 09:13:52 -0800 | Queens | Quito |
567,733,511,281,721,340 | negative | 1 | Cancelled Flight | 1 | US Airways | null | simuLate Flightthis | null | 0 | @USAirways Flight 2069 from JFK to Charlotte, then 3750 from Charlotte to Birmingham. 2 previous flights to HSV were Cancelled Flightled. | null | 2015-02-17 09:13:11 -0800 | Queens | Quito |
567,732,946,241,470,460 | negative | 1 | Customer Service Issue | 1 | US Airways | null | ceowens5 | null | 0 | @USAirways still crickets from customer service. | null | 2015-02-17 09:10:57 -0800 | Seattle, WA | null |
567,732,372,997,963,800 | neutral | 1 | null | null | US Airways | null | JasonPlizga | null | 0 | @USAirways flight #3900 fro ORF to PHL. | null | 2015-02-17 09:08:40 -0800 | null | null |
567,732,351,774,781,440 | negative | 1 | Flight Booking Problems | 0.6809 | US Airways | null | AndreybohdanY | null | 0 | @USAirways
That is not an excuse to have such a poor website Flight Booking Problems options! My yearly vacation is about to fall through, ubetter do smth! | null | 2015-02-17 09:08:35 -0800 | null | null |
567,732,265,888,006,140 | negative | 1 | Customer Service Issue | 1 | US Airways | null | tamajared | null | 0 | @USAirways The phone line disconnects. How can I be in the queue to be answered when the phone line simply disconnects when I call? | null | 2015-02-17 09:08:14 -0800 | DC / MIA | Quito |
567,731,585,035,014,140 | negative | 1 | Cancelled Flight | 0.672 | US Airways | null | Kyle_Clarke528 | null | 0 | @USAirways want to bump up my seet to first class for two Cancelled Flightlations in 24hrs?? what a joke | null | 2015-02-17 09:05:32 -0800 | Worthington, Ohio | Central Time (US & Canada) |
567,730,833,998,757,900 | negative | 0.6447 | Customer Service Issue | 0.3278 | US Airways | null | DAngel082 | null | 0 | @USAirways to arrive the plane I'm sitting on needs to take off...wish someone would tell us what the holdup is | null | 2015-02-17 09:02:33 -0800 | New York | null |
567,730,390,291,714,050 | negative | 1 | Customer Service Issue | 1 | US Airways | null | TullamoreEims | null | 0 | @USAirways This is dating back to Nov. I have been sent back and forth between you and @eDreams_en. It's a disgrace. | null | 2015-02-17 09:00:47 -0800 | Dublin Raised | Brooklyn Based | Dublin |
567,730,323,988,172,800 | positive | 0.6718 | null | null | US Airways | null | ShiningLghtPE | null | 0 | @USAirways will do. Hoping for a voucher for a future flight #Optimistic | null | 2015-02-17 09:00:31 -0800 | Pittsburgh, Pa | Eastern Time (US & Canada) |
567,729,749,087,498,240 | negative | 1 | Lost Luggage | 1 | US Airways | null | itsjustdoc | null | 0 | @USAirways I didn't even leave the airport and you sent 2 of my bags to Philadelphia! | null | 2015-02-17 08:58:14 -0800 | Ohio | Quito |
567,729,700,110,602,240 | negative | 1 | Customer Service Issue | 0.6889 | US Airways | null | portugrad | null | 0 | @USAirways Thanks for the info but have been trying for over 24hrs and no luck. Flight dep. Today. Need 2 change 2 tomorrow or Thursday | null | 2015-02-17 08:58:03 -0800 | Chicagoland Area | Central Time (US & Canada) |
567,729,658,276,237,300 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Jamayka | null | 0 | @USAirways tried twice today on hold for 30 min each time. i have things to do so can't live on hold dealing w/ your customer serv failures | null | 2015-02-17 08:57:53 -0800 | Austin, TX | Central Time (US & Canada) |
567,729,414,822,449,150 | negative | 1 | Lost Luggage | 1 | US Airways | null | itsjustdoc | null | 0 | @USAirways no warm weather hubs means no Mexico for us. And I can't go anywhere else since you lost my bags. I hope you attempt to rectify | null | 2015-02-17 08:56:55 -0800 | Ohio | Quito |
567,729,325,810,917,400 | negative | 1 | Cancelled Flight | 0.6959 | US Airways | null | LucyALloyd | null | 0 | @USAirways No kidding. Oy. | null | 2015-02-17 08:56:33 -0800 | Downers Grove | Central Time (US & Canada) |
567,729,241,312,489,500 | positive | 0.6939 | null | null | US Airways | null | imayfan | null | 0 | @USAirways thanks | null | 2015-02-17 08:56:13 -0800 | null | Eastern Time (US & Canada) |
567,729,135,733,465,100 | negative | 1 | Customer Service Issue | 0.6275 | US Airways | null | itsjustdoc | null | 0 | @USAirways thank you for blowing my vacation. Couldn't get me anywhere today to make my reservation and also lost 2 bags of mine! | null | 2015-02-17 08:55:48 -0800 | Ohio | Quito |
567,728,890,206,904,300 | negative | 1 | Flight Booking Problems | 0.6611 | US Airways | null | AlexRolek | null | 0 | @USAirways been trying to talk with a dividend miles rep for 2 days now. I have been holding for over 2 hours each day. What are my options? | null | 2015-02-17 08:54:49 -0800 | San Diego, CA | null |
567,728,860,629,057,540 | negative | 0.6515 | Late Flight | 0.6515 | US Airways | null | laura_crom | null | 0 | @USAirways and it still says it's on time on your website btw | null | 2015-02-17 08:54:42 -0800 | boston | Quito |
567,728,533,771,132,900 | negative | 1 | Customer Service Issue | 1 | US Airways | null | TheTaxDiva | null | 0 | @USAirways your customer service is horrible | null | 2015-02-17 08:53:24 -0800 | MiamiHoustonDCHouston | Central Time (US & Canada) |
567,728,481,623,359,500 | negative | 1 | Customer Service Issue | 1 | US Airways | null | TheTaxDiva | null | 0 | @USAirways I expect something more than telling me to see an agent to rebook my flight... | null | 2015-02-17 08:53:12 -0800 | MiamiHoustonDCHouston | Central Time (US & Canada) |
567,728,386,014,183,400 | negative | 1 | Lost Luggage | 1 | US Airways | null | TheTaxDiva | null | 0 | @USAirways you have the ability to switch my flight to @AmericanAir but you cannot tell me where my bags are. | null | 2015-02-17 08:52:49 -0800 | MiamiHoustonDCHouston | Central Time (US & Canada) |
567,728,285,174,743,040 | negative | 1 | Customer Service Issue | 0.3596 | US Airways | null | TheTaxDiva | null | 0 | @USAirways I did and it's been a disaster. You had me sitting on the runway only to bring the plane back to the gate smh | null | 2015-02-17 08:52:25 -0800 | MiamiHoustonDCHouston | Central Time (US & Canada) |
567,728,057,700,876,300 | negative | 1 | longlines | 0.6989 | US Airways | null | Champa24 | null | 0 | @USAirways no we haven't because we've been in the same line at the service desk for an 1hr and 1/2 now in the same spot. | null | 2015-02-17 08:51:31 -0800 | null | null |
567,728,017,196,458,000 | neutral | 0.6379 | null | 0 | US Airways | null | laura_crom | null | 0 | @USAirways on your website and on your boards at Logan it said it was on time, so we went through security and got to the gate (2) | null | 2015-02-17 08:51:21 -0800 | boston | Quito |
567,727,581,873,848,300 | negative | 1 | Cancelled Flight | 1 | US Airways | null | laura_crom | null | 0 | @USAirways I got up at 2 am for a 5 am flight from bos to Charlotte which I found was Cancelled Flightled once I got to the gate (1) | null | 2015-02-17 08:49:38 -0800 | boston | Quito |
567,727,479,633,477,600 | positive | 1 | null | null | US Airways | null | northerninsgr | null | 0 | @USAirways please give Tara G a pat on the back and praise. She was very very helpful. She is at PHL member lounge | null | 2015-02-17 08:49:13 -0800 | Maine | null |
567,727,159,096,385,540 | positive | 0.6729 | null | null | US Airways | null | DAngel082 | null | 0 | @USAirways thanks I hope I get to my destination | null | 2015-02-17 08:47:57 -0800 | New York | null |
567,726,594,698,264,600 | negative | 1 | Late Flight | 1 | US Airways | null | DAngel082 | null | 0 | @USAirways well its 11:45am and just got an email that my 11am flight is delayed-thats not right | null | 2015-02-17 08:45:42 -0800 | New York | null |
567,726,186,038,837,250 | negative | 1 | Late Flight | 0.6787 | US Airways | null | JasonPlizga | null | 0 | @USAirways How soon is possible? I boarded the plane the 1st time at 6:30 am and it is now after 11:30 am and I'm still where I started. | null | 2015-02-17 08:44:05 -0800 | null | null |
567,726,138,223,771,650 | negative | 1 | Customer Service Issue | 0.6577 | US Airways | null | crshipferling | null | 0 | @USAirways your chairmans phone is down. what other number can i use? | null | 2015-02-17 08:43:53 -0800 | ÜT: 35.029717,-80.9659 | null |
567,725,588,937,728,000 | negative | 1 | Bad Flight | 0.6201 | US Airways | null | TheTaxDiva | null | 0 | @USAirways @AmericanAir you make Spirit look like the gem of air travel. You haven't handle this winter storm very well... | null | 2015-02-17 08:41:42 -0800 | MiamiHoustonDCHouston | Central Time (US & Canada) |
567,725,387,904,720,900 | positive | 0.6664 | null | null | US Airways | null | Forsyth_Factor | null | 0 | @USAirways thanks for the reply, hoping everything is cleared up in Charlotte by Monday | null | 2015-02-17 08:40:54 -0800 | Anderson | Indiana (East) |
567,725,304,958,160,900 | negative | 1 | Customer Service Issue | 1 | US Airways | null | jameypricephoto | null | 0 | @USAirways it takes a month? | null | 2015-02-17 08:40:35 -0800 | null | Eastern Time (US & Canada) |
567,725,170,367,148,000 | negative | 1 | Lost Luggage | 1 | US Airways | null | juliadavis | null | 0 | Yes, I filed a report in Atlanta. My bags are in Charlotte, NC. 24 hours Late Flightr and still can't find my luggage ... @USAirways | null | 2015-02-17 08:40:03 -0800 | Atlanta, Georgia | Eastern Time (US & Canada) |
567,725,125,194,493,950 | negative | 0.667 | Can't Tell | 0.3533 | US Airways | null | Jack_Kairys | null | 0 | @USAirways it was supposed to be a carry on and in Pittsburgh coming to Boston it was a carry on | null | 2015-02-17 08:39:52 -0800 | null | null |
567,724,943,375,626,240 | neutral | 0.6383 | null | 0 | US Airways | null | TullamoreEims | null | 0 | @USAirways You need to contact me ASAP. #Furious | null | 2015-02-17 08:39:08 -0800 | Dublin Raised | Brooklyn Based | Dublin |
567,724,133,434,535,940 | negative | 0.6907 | Customer Service Issue | 0.6907 | US Airways | null | DAngel082 | null | 0 | @USAirways can't even get on hold to wait to speak to someone-awesome | null | 2015-02-17 08:35:55 -0800 | New York | null |
567,722,301,471,199,200 | negative | 1 | Customer Service Issue | 1 | US Airways | null | CharNewsJunkie | null | 0 | @USAirways Almost 4 hours and coin now. Understand higher call volume, but this is unacceptable. | null | 2015-02-17 08:28:39 -0800 | Charlotte, North Carolina | Eastern Time (US & Canada) |
567,721,945,954,009,100 | negative | 1 | Cancelled Flight | 0.6774 | US Airways | null | LucyALloyd | null | 0 | . @USAirways It's been Cancelled Flighted. Your SM response is slow. | null | 2015-02-17 08:27:14 -0800 | Downers Grove | Central Time (US & Canada) |
567,721,806,040,031,200 | negative | 1 | Cancelled Flight | 0.6511 | US Airways | null | DaFuente | null | 0 | @USAirways I’ve had my flight Cancelled Flightled twice now, and after 5 minutes of automated questions, the phone just goes to a busy signal. Help? | null | 2015-02-17 08:26:40 -0800 | Atlanta, GA | Eastern Time (US & Canada) |
567,719,005,713,334,300 | negative | 1 | Bad Flight | 0.3476 | US Airways | null | Champa24 | null | 0 | @USAirways great job today In ruining 45 people's vacation. Thanks to your incompetent pilot and staff we have all now missed our flights | null | 2015-02-17 08:15:33 -0800 | null | null |
567,718,099,794,006,000 | negative | 1 | Bad Flight | 0.337 | US Airways | null | Jack_Kairys | null | 0 | @USAirways your service has been awful in Boston and I had to pay 25 extra dollars than I was supposed too I am very dissatisfied #mad | null | 2015-02-17 08:11:57 -0800 | null | null |
567,712,600,772,050,940 | negative | 0.6716 | Late Flight | 0.6716 | US Airways | null | sankeshw | null | 0 | @USAirways we are on the 2pm flight FLL to PHL and then connection to MAN. However, with the delays we might miss it. Can we go earlier? | null | 2015-02-17 07:50:06 -0800 | North West, UK | Casablanca |
567,710,245,053,407,200 | negative | 1 | Customer Service Issue | 0.6838 | US Airways | null | CharNewsJunkie | null | 0 | @USAirways I have been on hold with your Gold reservations line for OVER 3 HOURS now. Flight Cancelled Flightled. Trying to rebook. | null | 2015-02-17 07:40:44 -0800 | Charlotte, North Carolina | Eastern Time (US & Canada) |
567,698,031,081,160,700 | negative | 1 | Customer Service Issue | 0.6963 | US Airways | null | MarkKersten | null | 0 | .@USAirways we have no choice but to pay another $50 to go to the airport in the hopes that we will be treated better by a rep. | null | 2015-02-17 06:52:12 -0800 | London, UK | Quito |
567,679,487,383,699,460 | negative | 1 | Customer Service Issue | 0.7188 | US Airways | null | DonnyYardas | null | 0 | @USAirways reservations had me on hold for 2 hours only to hang up...smh 😕 | null | 2015-02-17 05:38:31 -0800 | Somewhere Creating | Eastern Time (US & Canada) |
567,670,985,403,285,500 | negative | 1 | Customer Service Issue | 1 | US Airways | null | sevnthstar | null | 0 | @USAirways @AmericanAir How r u supposed to change flights when u can't get thru to reservations? #OneHourOnHold | null | 2015-02-17 05:04:44 -0800 | often underwater | Pacific Time (US & Canada) |
567,643,252,753,694,700 | neutral | 1 | null | null | US Airways | null | ashenfaced | null | 0 | @USAirways how's us 1797 looking today? | null | 2015-02-17 03:14:32 -0800 | Brighton | null |
570,308,309,682,675,700 | negative | 1 | Customer Service Issue | 1 | American | null | SweeLoTmac | null | 0 | @AmericanAir why would I even consider continuing your point program when I received no perks or continued bad customer service? #senseless | null | 2015-02-24 11:44:31 -0800 | null | Quito |
570,308,064,185,880,600 | neutral | 0.6667 | null | null | American | null | LancasterPattie | null | 0 | @AmericanAir we've already made other arrangements ourselves. | null | 2015-02-24 11:43:32 -0800 | null | null |
570,307,949,614,256,100 | negative | 0.6316 | Bad Flight | 0.3164 | American | null | ELLLORRAC | null | 0 | @AmericanAir thanks for getting back to me. But I will find other airlines in the future. | null | 2015-02-24 11:43:05 -0800 | null | Central Time (US & Canada) |
570,307,948,171,423,740 | negative | 0.6846 | Flight Booking Problems | 0.6846 | American | null | SweeLoTmac | null | 0 | @AmericanAir why would I pay $200 to reactivate my points that are only useful for certain flights that aren't even worth $200? | null | 2015-02-24 11:43:05 -0800 | null | Quito |
570,307,434,113,310,700 | negative | 0.6547 | Late Flight | 0.3331 | American | null | LauraMolito | null | 0 | @AmericanAir stranded for 24 hours in MIA, Patrick casimir has been the ONLY AA staff to apologize for the great inconvenience #unreal | null | 2015-02-24 11:41:02 -0800 | New York, NY | Atlantic Time (Canada) |
570,307,390,752,608,260 | negative | 1 | Flight Booking Problems | 0.6796 | American | null | barbararwill | null | 0 | @AmericanAir no thanks. As I said, being denied miles that expired one week ago was the last drop for me; plan to avoid AA as possible. | null | 2015-02-24 11:40:52 -0800 | Mexico City | null |
570,307,369,328,095,200 | negative | 0.667 | Customer Service Issue | 0.3341 | American | null | Bossman1908 | null | 0 | @AmericanAir sorry so Late Flight, responded to your DM. | null | 2015-02-24 11:40:47 -0800 | Liverpool | null |
570,307,312,675,651,600 | positive | 0.6604 | null | null | American | null | bharris77 | null | 0 | @AmericanAir Believe me, I understand. Flight #2955. Was originally booked for Sunday. Flight was Cancelled Flighted and rescheduled for today. | null | 2015-02-24 11:40:33 -0800 | Frisco, Texas | Central Time (US & Canada) |
570,306,867,878,072,300 | negative | 1 | Flight Attendant Complaints | 1 | American | null | TheTPVshow | null | 0 | @AmericanAir aa employees were rude and unwilling to help. 10,000 miles is a rotten cherry on top of a dog shit Sunday. #nocareforcustomers | null | 2015-02-24 11:38:47 -0800 | MN | Central Time (US & Canada) |
570,306,715,599,695,900 | negative | 0.6889 | Can't Tell | 0.3444 | American | null | banderson_1978 | null | 0 | @AmericanAir Mold on my flight?!? US3825 #filthyplane #hopeidonotgetsick http://t.co/zIK2UoXGnW | [35.22643463, -80.93879965] | 2015-02-24 11:38:11 -0800 | Albany, NY | null |
570,306,662,575,300,600 | neutral | 0.6742 | null | null | American | null | gjeaviation | null | 0 | @AmericanAir 767 seconds from touchdown at Madrid airport in April 2013 #AvGeek http://t.co/1yWXRfn0Gr | null | 2015-02-24 11:37:58 -0800 | Worcester, UK | London |
570,306,529,947,193,340 | negative | 0.6449 | longlines | 0.334 | American | null | TheTPVshow | null | 0 | @AmericanAir I slept in the miami airport due to mechanical issues and was given 10,000 bonus miles to try and make it right. #slapintheface | null | 2015-02-24 11:37:27 -0800 | MN | Central Time (US & Canada) |
570,306,423,818,723,300 | neutral | 0.6767 | null | 0 | American | null | sammy575 | null | 0 | @AmericanAir is the new 9:45 time confirmed or it may get Cancelled Flightled? Traveling with kids, need to be certain. Thx | null | 2015-02-24 11:37:01 -0800 | New York | Eastern Time (US & Canada) |
570,306,260,010,176,500 | negative | 1 | Flight Booking Problems | 0.3488 | American | null | HollyKinnamon | null | 0 | @AmericanAir 1hr 46 min. Cost of flight change $788. Was $188 2hrs ago b/f drop call. Cancelled Flighted flight. Asked 4 refund. | null | 2015-02-24 11:36:22 -0800 | Washington, DC | Quito |
570,306,250,442,985,500 | negative | 1 | Flight Booking Problems | 0.3448 | American | null | CathiKingWarren | null | 0 | @AmericanAir it's not just frustrating--it was PAID for! how do we get a refund? | null | 2015-02-24 11:36:20 -0800 | San Antonio, Republic of Texas | null |
570,305,365,159,632,900 | neutral | 0.3474 | null | 0 | American | null | penyu1818 | null | 0 | @AmericanAir DM the locator code, thanks. | null | 2015-02-24 11:32:49 -0800 | null | null |
570,305,264,613,765,100 | positive | 1 | null | null | American | null | jamucsb | null | 0 | @AmericanAir thank you! | null | 2015-02-24 11:32:25 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
570,305,234,838,429,700 | negative | 1 | Customer Service Issue | 0.6641 | American | null | TheOnlyJasonS | null | 1 | @AmericanAir I sure hope you all can fix @USAirways. Good luck, their service sucks. #nexttimeiwillflysouthwest | null | 2015-02-24 11:32:18 -0800 | null | null |
570,305,063,052,283,900 | negative | 1 | Bad Flight | 0.67 | American | null | drhavoc | null | 0 | @americanair thanks for no fresh food on my cross country flight and for making my connection so close No time to eat. TPA-DFW-LAX | null | 2015-02-24 11:31:37 -0800 | Tampa Bay | Eastern Time (US & Canada) |
570,305,051,819,941,900 | neutral | 1 | null | null | American | null | Chandrafaythe | null | 0 | @AmericanAir my flight got Cancelled Flightled from GRK to DFW, then to LEX for tomorrow and I need it rebooked. | null | 2015-02-24 11:31:34 -0800 | null | Quito |
570,304,633,048,047,600 | neutral | 0.6529 | null | 0 | American | null | AesaGaming | null | 0 | @AmericanAir Do you have any sort of live chat feature? We're in the UK right now and that call would cost us alot. :( | null | 2015-02-24 11:29:54 -0800 | null | null |
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